into the prepaid business? Have you always been in payment technology? PJ: I have been in the prepaid business for a litle over 15 years. We founded Zprepay in 2009. We also successfully completed our acquisition of Precomm in 2011, hence quadrupling our customer base. AH: You are based in Texas. Did you start the company there for any particular reason? PJ: I have lived in Texas for a long time and it has one of the best small business structures in the US. Texas is so multi-cultural PJ: PrepaidStop.com is our full service prepaid and bill payment platform, which implements ad- vanced, user-friendly prepaid technology. Besides leting retail- ers or merchants sell multiple products through multiple points of sale channels, we are capable of private labeling our platform to other ISOs in the market. We currently have the capabil- ity to connect to any domestic or international prepaid pin or top up vendor within a few days, rather than weeks. We can sell all of our products through iPhone and An- droid based units. AH: Do retailers really need that it makes a perfect t for the prepaid products and services we oer. AH: Tell me about the Zprepay POS system? What does it oer retailers? PJ: Zprepay offers retailers a state of the art prepaid platform, which allows any store owner to sell prepaid products, bill payment products, gif card products, and international top up products us- ing multiple points of sale. This in- cludes website, counter top termi- nals, iPads, iPhones, and Android capable tablets or phones. AH: What about Prepaid Stop? Tell us about that platform. another gateway to ecommerce? PJ: Yes, why not? We provide full API connectivity to all customers regardless of their monthly sales volume. The customer simply has to qualify under our credit under- writing guidelines. AH: Zprepay developed plat- forms that work on Windows, Google Chrome and Linux PC. Why is that so important? PJ: In todays modern and elec- tronic world, every retailer has a mobile tablet or some kind of a smartphone so it is imperative for prepaid companies to offer a simple mobile app to resell pins or top up to their customers on Zprepay wants to make sales transactions easy for retailers so they developed prepaid platforms that work on Windows, Google Chrome and Linux PC. We talked with CEO Peter Jasani about the growth of prepaid wireless, payments, and his company. Copyright 2014 The Prepaid Press prepaid-press.com WHERE PREPAID CONVERGES MAY/JUNE 2014 Volume 13. Number 3 5 Minutes With Peter Jasani CEO, Zprepay By Arlene Hauben $ Copyright 2014 The Prepaid Press prepaid-press.com WHERE PREPAID CONVERGES MAY/JUNE 2014 Volume 13. Number 3 the go. Being able to process pins or top up on all three platforms eliminates the need for a retailer to sign up with two or three dier- ent companies for selling the same products. AH: What are your retailers saying about Zprepay? What do they like about it? PJ: Since launching the Prepaid- stop.com platform and piloting out to over 1,300 retailers nationwide, there has been an overwhelming positive response to our platform, pin and top up portal and report- ing modules. Retailers like the sim- plicity of our website, mobile apps and speed in accepting any top up or bill pay payments. AH: How big is your network of retailers? How many retailers do you serve? PJ: We have close to 4,000 active merchants nationwide and close to eight private branded ISOs us- ing our platform, which accounts for about 20,000 plus locations nationwide. AH: How do you provide cus- tomer service? In other words, how do you support your retailers? PJ: We provide 24/7/365 days of customer service and tech sup- port, available for our retailers and private label ISOs. Merchants can reach us via email, Instant Mes- saging, and of course, our toll free numbers. We have a feature in our sofware that enables all dealers to see any new products or services added. We use Facebook and Twit- ter, also email marketing such as facilitates bill payments, accounts details, wealth management, cash in and cash out, multi-currency transactions, cross border pay- ment processing and much more. AH: Any other innovations? PJ: We happen to be working on an IVR solution for store owners, which will be ready in the next three months. An IVR solution will enable store owners to use their phone to get pins and top up phones. This solution ts perfectly for retailers that are in ea mar- kets, trade shows, or on the road. AH: How big, would you say, is the international top up and pay- ments market? PJ: According to the 2011 Ameri- can Community Survey, there were 40.4 million foreign-born people living in the US. Youre looking at a very signicant market. If some- one wants to send a small amount of money, the money services are uneconomical. Thats why theres a developing market for interna- tional mobile top-up. Over the past several years this industry has seen more than a 1,000 percent in- crease in sales. AH: What could be the next big market? Constant Contact to communicate. AH: What advice do you give your retailers? What if I wanted to open up a cell phone store? PJ: All I want to say to all retailers: Now you dont have to worry about buying an expensive PC or laptop when you can sell all products from a very cost eective tablet or even your current mobile phone. We also oer very competitive rates on all prepaid products, international and domestic top up and long distance products as well. AH: What other products should we talk about here? PJ: Through Prepaid Stop we are also oering long distance pinless products through a website called zpinless.com. This system or por- tal also has full ISO/Agent capa- bilities where ISO/ Agents can set up their own stores and oer com- missions to their retailers directly. We can private label this. Our long distance switch platform offers wholesale minutes, long distance hard cards capabilities, pinless dial capabilities and much more. AH: Where do you think fi- nancial mobility is headed in the future? PJ: Financial mobility or mcom- merce is the future of payment processing. Several products from mobile banking to mobile money to mobile wallet have revolution- ized the payment and banking in- dustries over the past several years and this technology continues to accelerate with new features due to the computing power of smart- phones these days. Mcommerce PJ: The next major market will be international bill payments. We are working with several coun- tries and intermediate companies worldwide to enable consumers in the US to pay bills in other coun- tries, especially in South and Cen- tral Mexico, India, Pakistan and African countries. AH: How do you think we can improve the image of prepaid? We want mainstream Ameri- cans to trust us. How can we make prepaid business a trusted brand? PJ: Right now, prepaid is lead- ing the market. Even Verizon has a prepaid plan. Most of the world almost 90 percent uses pre- paid mobile services as there are no credit checks or sophisticated payment options and it is bene- cial for the consumer. This entire model has changed in the US and it continues to adopt this new pre- paid culture. Consumers are more aware of their usage and money they are spending every month. I believe prepaid business is already a trusted brand and in the near fu- ture this will be the main feature from all mobile operators. Look at T-Mobile they have changed their entire postpaid model to pre- paid. Slowly, but surely, all other mobile operators will go in this direction. Peter Jasani is CEO of Zprepay. Visit Zprepay online at www.zprepay.com.