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Introduction to
WyzMindz
WyzMindz Who are we?
Expertise
Analytical
Modeling
Process
Quality
Industries
& Functions
Analytics
Technology
Customer
Lifecycle
Management
Supply
Chain
Management
Outsourcing
Operational since Oct 2010
200 employees
Led the Worlds only COPC (Customer Operations
Performance Center) Gold Certification.
Supported Leading Global organizations like The World
Bank, Standard Chartered, Times Business Solutions,
Samsung, Lenovo on Operational Excellence.
Delivered over $150 M p.a. savings across projects
Pioneered Multiple Six Sigma Deployments
Operational since Oct 2010, 150+ employees, Offices
in Delhi and Bangalore
The WyzMindz Process Evolution
Framework
A unique framework that
adapts Six Sigma, CMM ,
COPC, SCOR and Lean
frameworks
Faster than all three.
Does not re-invent the
wheel
Utilizes technology to
create visibility
Horizontally and Vertically
across the business
Uses advanced forecasting
and modelling techniques
not available in Six Sigma,
CMM, COPC, SCOR and
Lean
Proven across multiple
deployments.
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Customer Lifecycle Analytics
Customer Lifecycle Management
Customer
Segmentation
Customer
Experience &
Satisfaction
Consumer
Behavior
Modeling
Campaign
Effectiveness
Product
Introduction &
Affinity
Online Reporting, Dashboards & Analysis
Market Research Design & Execution
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Out Sourcing Analytics
Contact Center Optimization
Work force
management
Vendor
Evaluation &
Management
Quality Program
Design and
Measurement
Forecasting &
Scheduling
Operational Risk
Analytics
Contract Design
Consulting
Process Innovation Lab
Online Reporting, Dashboards & Analysis
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Supply Chain Analytics
Supply Chain Management
Demand Side
Planning &
Forecasting
Close Looping
Purchase Order
delivery
Inventory
Optimization
Transportation
Route
Optimization
Supplier
Analysis &
Rationalization
Payment
Planning
Process Optimization
Online Reporting, Dashboards & Analysis
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WyzMindz BI Technology Map
Information Delivery
Data Marts
Data Analysis
(OLAP, Data
Mining)
Familiar,
Powerful
BI Tools
Client Portal
Devices
Enterprise
ETL
Enterprise
Reporting
Scorecards &
Dashboards
Interactive Online
Reports
Forecasts &
Predictions
Data
Warehouse
Familiar tools, look and feelmore
productive users
User empowerment to create own analyses and
reportstime to value
Automated data integration and manipulation..
enhanced data integrity and reliability
Comprehensive ability to integrate any data improve
data completeness
CRM
LOB
ERP
Source
Systems
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Actionable Intelligence Delivery
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WyzMindz Analytical Models:
Exploratory
Data Analysis
Box Plots
Scatter
Multi-Vari
Charts
Contour Plots
3D Surface
Plots
Parametric
Analysis
ANOVA
GLM
Proportion Tests
T-Tests
Paired T-Tests
Linear
Regression
Time Series
Analysis
Time Series
Decomposition
Exponential
moving Averages
ARIMA (Auto
Regressive
Integrated
Moving
Averages)
Multi-variate
Analysis
MANOVA
Multiple & Logistic
Regression
Discriminant Analysis
Cluster Analysis
Principle Component
Analysis
Factor Analysis
Conjoint Analysis
Correspondence Analysis
Mahalanobis-Taguchi
Strategy ( MTS).
Simulation
Analysis
Bootstrap
Monte-Carlo.
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Discover Diagnose Design Deploy
Methodology: Our 4D Approach
10
Tollgate1 Tollgate 2 Tollgate 3
Map current state
of processes
Identify key
opportunities
Determine
relevant levers to
address
opportunities
Assign $ value to
opportunity where
possible


Design future-
state model
Commercial
Terms
Operating
Terms
Develop
implementation
plan
Deliverables
Timelines
Launch
Implementation
Observe and
measure results
Conduct
performance
dialogs with key
stakeholders
Assess changes,
refine and make
modifications, as
appropriate
Tollgate 4
Identify scope of
work
Develop work
stream hypothesis
Send data
requests
Interview Key
Stakeholders and
Functions
Engaging to
define scope of
work
Identify and
quantify
opportunities
Agree on future
state design &
operating terms
Launch
Implementation
WyzMindz Engagement Models:
PROJECT BASED
BUILD OPERATE
TRANSFER
MANAGED SERVICE
PROVIDER
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Companies that trust us
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Thank You!
Naveen Sharma
Head - Client Services
+91-903-607-7766 (INDIA)
+1- 908-977-6211 (US)
naveen.sharma@wyzmindz.com