FY 2011 15% Reduction Proposal

Fairfax County Public Library

November 17, 2009

Library Hours Proposal: Option 1 Page 2

Library Hours Proposal: Option 2 Page 3
Library Hours: FY 2010 and FY 2009 Page 4
Potential Branch Position Reductions Page 5
Impact to Access Services Page 6
Impact to Library Administration Page 7
Impact to Library Technical Operations and Archives Page 8
FY 2011 15% Reduction Proposal Summary Page 9

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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 Library Hours Proposal: Option 1

Communities closed Friday. Full service all open hours.

• Full customer service provided during all open hours at community and regional libraries.
• All 14 community libraries are open 39 hours per week; 8 hours per day Monday –
Thursday, 7 hours on Saturday, closed Friday and Sunday.
• All 8 regional libraries are open 51 hours per week; 8 hours per day Monday – Friday, 7
hours on Saturday, 4 hours on Sunday.
• Library service available somewhere in a service area from 10 a.m. – 9 p.m. Monday –
Thursday, 10 a.m. – 6 p.m. Friday, 10 a.m. – 5 p.m. Saturday and 1 – 5 p.m. Sunday at
regional libraries.

Proposed hours:

Regional Libraries Community Libraries

Monday 1 – 9 p.m. Monday 10 a.m. – 6 p.m.
Tuesday 10 a.m. – 6 p.m. Tuesday 1 – 9 p.m.
Wednesday 1 – 9 p.m. Wednesday 10 a.m. – 6 p.m.
Thursday 10 a.m. – 6 p.m. Thursday 1 – 9 p.m.
Friday 10 a.m. – 6 p.m. Friday Closed
Saturday 10 a.m. – 5 p.m. Saturday 10 a.m. – 5 p.m.
Sunday 1 – 5 p.m. Sunday Closed

Total Hours Regionals: 408 Total Hours Communities: 546

Regional hours/week 51 Community hours/week 39

Total system hours/week: 954 (-20% from FY 2010 hours; -29% from FY 2009 hours)

Impact on the public:

• Libraries will continue to offer full service during all open hours.
- Information desk will be staffed to answer reference questions.
- Programs will be offered for youth and adults based on service area needs.
- Telephone calls from the public will be answered; shelf-checks for specific items
will be completed.
- Equipment troubleshooting will be provided as needed.
- Proctoring will be offered following system guidelines.
• Customers must use regional libraries on Fridays and Sundays; community libraries will
be closed.
• No after hours use of meeting room is available.
• Customers will need to learn new hours that vary by type of library.

Impact on staff:
• Full-time community staff will be required to work every Saturday.
• Regional staff will be required to work additional Sundays and more weekends.
• Full-time staff will be required to work until 9 p.m. two evenings per week at regional and
community libraries.
• Staff will be transferred to adjust branch staffing levels to changed hours.
• Staff workload will increase with fewer people to do the work (assuming usage holds
steady).

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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 Library Hours Proposal: Option 2

Communities open on Friday. Reduced service on weekends.

• Reduced customer service is provided on Friday and Saturday at community libraries.
Customers may browse for books, check-out and return materials, use wireless access
and public computers, etc., with limited assistance from staff.
• Reduced customer service is provided on Sunday at regional libraries. Information desk
is closed. Customers may browse for books, check-out and return materials, use wireless
access and public computers, etc., with limited assistance from staff.
• All 14 community libraries are open 47 hours per week; 8 hours per day Monday –
Friday, 7 hours on Saturday, closed Sunday.
• All 8 regional libraries are open 51 hours per week; 8 hours per day Monday – Friday, 7
hours on Saturday, 4 hours on Sunday.
• Library service is available somewhere in a service area from 10 a.m. – 9 p.m. Monday –
Thursday, 10 a.m. – 6 p.m. Friday, 10 a.m. – 5 p.m. Saturday and 1 – 5 p.m. Sunday at
regionals only.

Proposed hours:

Regional Libraries Community Libraries

Monday 1 – 9 p.m. Monday 10 a.m. – 6 p.m.
Tuesday 10 a.m. – 6 p.m. Tuesday 1 – 9 p.m.
Wednesday 1 – 9 p.m. Wednesday 10 a.m. – 6 p.m.
Thursday 10 a.m. – 6 p.m. Thursday 1 – 9 p.m.
Friday 10 a.m. – 6 p.m. Friday 10 a.m. – 6 p.m.
Saturday 10 a.m. – 5 p.m. Saturday 10 a.m. – 5 p.m.
Sunday 1 – 5 p.m. Sunday Closed

Total Hours Regionals: 408 Total Hours Communities: 658

Regional hours/week 51 Community hours/week 47

Total system hours/week: 1066 (-11% from FY 2010 hours; -21% from FY 2009 hours)

Impact on the public:

• Community libraries are open on Fridays with reduced service to customers.
• Information desk may not be staffed on Friday and Saturday at community libraries.
• Information desk will not be staffed on Sundays at regional libraries.
• Programs for youth and adults will not be offered on Friday, Saturday or Sunday.
• Telephone calls from the public will not be answered on Friday or Saturday at community
libraries or on Sunday at regional libraries.
• Equipment troubleshooting will be limited on Friday, Saturday and Sunday.
• Proctoring will not be offered on Friday, Saturday or Sunday.
• No after hours use of meeting rooms is available.
• Customers will need to learn new hours that vary by type of library.
Impact on staff:
• Staff may work fewer weekend days.
• Full-time staff will be required to work two evenings per week until 9 p.m. at regional and
community libraries.
• Staff will be transferred to adjust branch staffing levels to changed hours.
• Staff workload will increase with fewer people to do the work (assuming usage holds
steady).
• During staffing shortages, the Information Desk will be closed; customers will seek help
from other staff not trained to provide information assistance.

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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 FY 2010 Library Hours
Regional Libraries Community Libraries
Monday 10 a.m. – 8 p.m. Monday 10 a.m. – 8 p.m.
Tuesday 10 a.m. – 8 p.m. Tuesday 10 a.m. – 8 p.m.
Wednesday 10 a.m. – 8 p.m. Wednesday 10 a.m. – 8 p.m.
Thursday 10 a.m. – 6 p.m. Thursday 10 a.m. – 6 p.m.
Friday 10 a.m. – 6 p.m. Friday 10 a.m. – 6 p.m.
Saturday 10 a.m. – 5 p.m. Saturday 10 a.m. – 5 p.m.
Sunday 1 – 5 p.m. Sunday Closed

Total Hours Regionals: 456 Total Hours Communities: 742

Regional hours/week 57 Community hours/week 53

Total system hours/week: 1198 (-11% from FY 2009 hours)

FY 2009 Library Hours

Regional Libraries Community Libraries
Monday 10 a.m. – 9 p.m. Monday 10 a.m. – 9 p.m.
Tuesday 10 a.m. – 9 p.m. Tuesday 10 a.m. – 9 p.m.
Wednesday 10 a.m. – 9 p.m. Wednesday 10 a.m. – 9 p.m.
Thursday 10 a.m. – 9 p.m. Thursday 10 a.m. – 9 p.m.
Friday 10 a.m. – 6 p.m. Friday 10 a.m. – 6 p.m.
Saturday 10 a.m. – 5 p.m. Saturday 10 a.m. – 5 p.m.
Sunday 12 – 6 p.m. Sunday Closed

Total Hours Regionals: 520 Total Hours Communities: 826

Regional hours/week 65 Community hours/week 59

Total system hours/week: 1346

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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Potential Branch Positions To Be Eliminated For Option 1 or Option 2:

Job Class Working Title Potential Potential Estimated

Positions FTE People
Eliminated Eliminated Affected
Library Aide Library Aide 7 7 14
Library Assistant I Regional Assistant 8 8 8
Page Supervisor
Regional Sunday 5 5 5
Circulation Manager
(full-time positions)
Community Assistant 9 4.5 9
Circulation Manager
(keep 5 20-hour
positions for Regional
Sunday Circ Manager)
Circulation Total: 29 24.5 36

Library Information Information Assistant 8 8 12

Assistant
Librarian I Librarian I 23 22.5 30
Librarian II Regional Information 8 8 8
Manager
Information Total: 39 38.5 50
Grand Total: 68 63 86
Estimated Cost $2,425,000
Savings

FY 2010 Branch Staffing

Job Class Total Number of Position FTE

Branch Positions in in Job Class
Job Class
Library Aide 99 92
Library Assistant I 41 35.5
Library Assistant II 16 16
Library Assistant III 14 14
Library Assistant IV 8 8
Circulation Positions: 178 165.5

Library Information 48 43
Assistant
Librarian I 57 52.5
Librarian II 39 35
Librarian III 22 22
Librarian IV 8 8
Information Positions 174 160.5
Branch Staffing Total: 352 326

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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 Access Services
• Eliminate home delivery service to persons who qualify because of temporary or
permanent disability(ies)
• Eliminate deposit collections of books at senior living facilities, nursing homes, and adult
care centers

Impact on the public:

- Approximately 300 people with disabilities will not be able to order books in their
preferred format(s), receive them via USPS delivery to their homes and return
these borrowed materials via postage-paid mail to the branch.
- People with disabilities will no longer receive special accommodations as “AS
patrons” with regard to loan periods and overdue fines.
- People with disabilities will have access to the more limited telephone readers’
advisory service offered by their local branch.
- Access services desk may not be covered during all service hours.
- Thirty-five active deposit sites will no longer receive rotating collections of library
books.
- Thirteen book discussion groups located at senior residence communities will no
longer receive support from Access Services.

Impact on staff:
- Staff will be assigned more hours at the AS service desk.
- Talking Books Program customers’ accounts will be added to remaining staff
members’ workload.
- Staff will have very limited capacity to accommodate requests for outreach visits
from low vision support groups, senior centers, churches, etc.
- Remaining staff will absorb essential tasks currently assigned to positions being
eliminated.

Potential Access Services (Library Operations) positions to be eliminated:

Job Class Position Position People

FTE Affected
Administrative Assistant II 1 1 2
Administrative Assistant IV 1 1 1
Total: 2 2 3
Estimated Cost Savings $89,000

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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 Library Administration:
• Eliminate Information Central
• Eliminate Grants and Funding Research Center or possibly transfer to county Office for
Partnerships
• Eliminate Employee Lending Library for Video Instructional Services (ELLVIS) for county
employees or possibly transfer to the county Office of Development and Training
• Eliminate Library Grants Office
• Eliminate 7 administrative support positions

Impact of reductions on the public:

- Library will not staff reception desk; walk-in customers will ring a bell for service.
- Telephone calls to Library Administration will be answered at staff desks; account
service calls will be redirected to branches as needed.
- Production time for publications will increase; review of press coverage will be
reduced.
- Library will not maintain a Grants Office to actively seek grants from private or
public funding for services, e.g., early literacy, health literacy.

Impact of reductions on staff:

- Library will not offer reference and research service to county agencies through
Information Central.
- Library will not maintain the Employee Lending Library for Video Instructional
Services for training of county staff.
- Financial transactions in accounts payable, revenue collections and procurement
will require a longer time to process.
- Library Human Resources will require a longer time to process paperwork and
filing; back-up duties for payroll will be reassigned to the Assistant Manager.
- Distribution of supplies and publications to branches will take longer.
- Administrative work currently assigned to administrative support staff will be
completed by senior staff.
- Remaining support staff will absorb essential tasks currently assigned to
positions being eliminated.
- Low priority projects and tasks will be eliminated.

Potential Library Administration positions to be eliminated:

Job Class Number of Position People

Positions FTE Affected
Administrative Assistant I 1 1 1
Administrative Assistant II 3 3 3
Administrative Assistant IV 3 3 3

Library Information Assistant 1 1 1

Librarian I 2 1.5 3
Librarian II 1 1 1

Associate Director 1 1 1
Total: 12 11.5 13
Estimated Cost Savings $621,000

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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Library Technical Operations:
• Eliminate a Librarian II position in Cataloging
• Eliminate a Librarian II position in Collection Management and Acquisitions (CMA)
• Eliminate 3 administrative support positions in Technical Operations

Impact of reductions on the public:.

- Fewer items will be processed and added to the catalog per week, delaying
availability to customers.
- Reference monograph selection will be limited; work on reference standing
orders and new editions will be absorbed by existing staff.
- Centralized reference weeding will not be done systematically.
- New titles selection will be delayed – no pre-searching of lists, bibliographies.
- Ordering will be slower due to delayed duplicate checking and gridding.
- County document delivery will be delayed.
- Monitoring of holds will be reduced resulting in customers waiting longer for
reserved materials.

Impact of reductions on staff:

- Tech support and training on electronic databases will be reduced.
- Central transfer processing will not take place.
- New titles selection will be delayed – no pre-searching of lists, bibliographies.
- Ordering will be slower due to delayed duplicate checking and gridding.
- County document delivery will be delayed.
- Orders placed for other County agencies will be delayed.
- Remaining staff will absorb tasks currently assigned to positions being
eliminated.

Potential Technical Operations positions to be eliminated:

Job Class Number of Position People

Positions FTE Affected
Administrative Assistant I 1 .5 1
Administrative Assistant II 2 2 2
Librarian II 2 2 2
Total: 5 4.5 5
Estimated Cost Savings $265,000

Archives
• In FY 2010 Archives lost a 40-hour Administrative Assistant II position; they currently
have 6 FTE staff.
• No positions in Archives are recommended to be eliminated in FY 2011.

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09

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 Fairfax County Public Library
FY 2011 15% Reduction Proposal Summary

Cost Center Number of Position Estimated Cost Savings

Positions FTE People Affected
Library Operations 68 63 86 $2,425,000
Access Services 2 2 3 89,000
Technical Operations 5 4.5 5 265,000
Library Administration 12 11.5 13 621,000
Archives 0 0 0 0
Total: 87 81 107 $3,400,000

FY 2011 15% Reduction proposal for the Library Board Budget Committee meeting on 11/17/09