The Secret to Successful Golf Operations Member /Regular Count Facility /Services Utilization Operational Results Health Index + + = + + = + + = + + - + Generate New Online Revenues An Opportunity to Increase Revenues & Satisfaction Increase Current Revenues
Member / Regular Satisfaction
Shopping Dollars eCommerce on YOUR website Grow Revenues with Online Store Credits Opportunities beyond the wall of the shop Shopping Dollars eShop INSIDE Your Website Members / Regulars shop with you and stay on your website Drop Ship How it Works eShop Integrated Into Country Club Website OEM Drop Ship Catalog of Premium OEMs Members Buy on Country Clubs Website Financial Flow Retailers OEM Taxes Credit Card Other eShop Remit Buys on CC eShop Retain The Lion Share of The Margin MAP/Retail $ 100.00 less 10% Discount $ -10.00 less Wholesale $ -50.00 less Credit Card Fee $ -2.70 less eShop Fee $ -8.00 (6% Hard Goods, 8% Soft Goods) Due Retailer $ 29.30 no staffing, no ordering, no receiving, no unboxing, no inventorying, no merchandising, etc. Increase Revenues with Online Store Credits Give Consumer 30 Online Store Credits N Is Consumer Renting A $20 Golf Cart? Would Consumer Rent With Online Store Credits? $0 N not much you can do $20.00 $62.00* vs. $20 $62.00 vs. $0 win/win Y Y Course Gets N Y buys a driver $369.99 (399 30) deduct Wholesale
Credit Card
eShop
= Retailer
Cart . $293 $11 $24 $42 $20 * & & + buys driver buys driver The Magic of Online Store Credits
Savings Online
New Online Purchases
More On-Course Purchases
More Shopping Dollars More On Course Purchases = = Cart Fees Tee Times Memberships Range Balls No Cash value Redeemable online only Time bound The Journey For every Round For every Bucket For every Cart Rental For every Membership Give 40 Shopping Dollars Give 5 Shopping Dollars Give 30 Shopping Dollars Give XX Shopping Dollars Consumers Redeem Shopping Dollars Online! 27 44 65 Product Retail Wholesale Credit Card eShop Retailer 10% HG 15% SG Shopping Dollar
Sweater
$80.00
$40.00
$2.40
$6.40
$12
Driver
$399.99
$293.00
$11.97
$23.94
$40
Shoes
$190.00
$95.00
$5.70
$15.2
$28 Sell More + Always Make Money Online! 19 30 46 1. You initiated a sale you might not have otherwise had an extra Cart Rental Fee 2. Shopping Dollars are a function of the margin you set Why It Works? Free Money for consumers to use Why not rent a cart if I get money to spend Can be offered anytime to anyone Only redeemable online, no cash value Only covers part of purchase price you make your margin Virtually no net cost while serving customers better Revenue Simulation Ask us to send you the Revenue Simulation Model Grow cart utilization from 2 out of 10 to 3 out of 10 rounds Give 30 shopping dollar per car rentals Assume only 20% of Shopping Dollars are redeemed Grow revenues from $100,000 to $250,000 with little marketing expense A True Partnership eShop development, maintenance, hosting Catalog management Pricing management Order processing Tax collection and redemption Pays the OEM Product management of unique products (gift cards) Managing member/regular profiles Marketing to members / regulars Promotions and specials (eShop assistance) Sell-Though and fulfillment of @pro-shop orders Live Dynamic Dashboard - Transparency Standard Fee Structure # of eShops Set-up D i s c o u n t
Annual Renewal D i s c o u n t
Transaction Discount Credit Card Processing D i s c o u n t
HG SG A O HG SG A O 1 - 5 $399.99 $200.00 6.00% 8.00% 8.00% 2.00% 3.00% 6 - 15 $359.99 10% $200.00 0% 6.00% 7.50% 7.50% 2.00% 0% 6% 6% 0% 3.00% 0% 16 - 50 $329.99 18% $160.00 20% 5.50% 7.00% 7.00% 1.50% 8% 13% 13% 25% 3.00% 0% 50+ $299.99 25% $160.00 20% 5.00% 6.50% 6.50% 1.00% 17% 19% 19% 50% 2.70% 10% Extend the Walls of the ProShop Imagine The Future of Value Delivery Manufacturers Specials Golfers / Members Expectations Well Maintained Greens / Course Inviting Pro-Shop Product Choices / Value New Carts 2008 2014 Beverage Cart Food & Beverage Locker Rooms 19 th Hole Ambiance Access Anywhere/Anytime - Mobile Website GPS / WiFi / Cell Phone usage Online Sign Up / Tee Sheet Social Media / Engagement Better Services Online Pro-Shop Club Activities and Opportunities The Future of Retail The Future of Retail is Online c 2012 ecommerce = 17-20% / 60% growth Y/Y c 2013 ecommerce +48.5% c
#1 Golf Clubs #2 Clothes / Accessories #3 Golf Balls The Time Has Come to extend the shopping beyond the walls of the shop and inspire members/regulars to also shop a myriad of good that are not typically available. The only way to provide this opportunity to your customers is to e-commerce to your facility" http://successfulproshop.blogspot.com/2014/03/thoughts-on-future-of-golf-retail_8.html Meet Member Expectations! eShop4Golf Overview Where It Started Founder spent 15 years in the golf industry launching the Burner Bubble at Taylor Made and left the industry as WW VP of Marketing for Cobra Golf before going into eCommerce and technology. Recognizing that the golf industry dynamics had radically changed he architected a solution allowing golf pro-shops to have an efficient and cost effective online presence creating new opportunities for golf courses and country clubs.
eShop was born. Exceeding Member Expectations Premier golf OEMs Breadth and depth of product Member can shop anywhere, anytime Special member pricing Support their club Unique value add Revenues for Pro-Shop Total revenue boost Increase regular on-course revenues Create NEW online revenues Participate in Product Launches On Sale opportunity Compete in an ever-more online world Consistent (improved) profit margin No blended margin due to close outs Convenience for Staff Comes fully stocked Simple install no hardware, software, maintenance No need to Order, Receive, Unbox, Inventory, Merchandise, Price, Mark Down and Manage Product
Scenario Explained Give Consumer 30 Shopping Dollars Set 15% on $130 Golf Shirt Online and $30 SD N Is Consumer Renting A $20 Golf Cart? Will Rent With Shopping Dollars? $0 N not much you can do Give Consumer 30 Shopping Dollars = $20 = $39.50 vs. $20 = $39.50 vs. $0 No Shopping Dollars win/win Y Y