0 оценок0% нашли этот документ полезным (0 голосов)
71 просмотров3 страницы
This document is Sanjeev Nath Sharma's resume. It outlines his career objective to grow professionally with honesty and hard work. It details his work experience from 2012 to present as a Technical Support Engineer and from 2010 to 2012 as an IT Assistant. It lists his educational qualifications of a BCA degree and technical qualification in computer hardware and networking. It provides his personal details and declares that all information in the resume is accurate.
This document is Sanjeev Nath Sharma's resume. It outlines his career objective to grow professionally with honesty and hard work. It details his work experience from 2012 to present as a Technical Support Engineer and from 2010 to 2012 as an IT Assistant. It lists his educational qualifications of a BCA degree and technical qualification in computer hardware and networking. It provides his personal details and declares that all information in the resume is accurate.
This document is Sanjeev Nath Sharma's resume. It outlines his career objective to grow professionally with honesty and hard work. It details his work experience from 2012 to present as a Technical Support Engineer and from 2010 to 2012 as an IT Assistant. It lists his educational qualifications of a BCA degree and technical qualification in computer hardware and networking. It provides his personal details and declares that all information in the resume is accurate.
To rise with honesty, loyalty, confidence and hard work professional growth while being resourceful innovative and flexible.
Work Experience
From May 2012 to Till Date. Lemon Learn E-Services Pvt. Ltd. (e-Techies), Technical Support Engineer at Okhla, New Delhi . Essential Duties and Responsibilities User administration (setup and maintaining account). Maintaining system Verify that peripherals are working properly Quickly arrange repair for hardware in occasion of hardware failure Monitor system performance Create file systems Install software Create a backup and recovery policy Monitor network communication Update system as soon as new version of OS and application software comes out Implement the policies for the use of the computer system and network Setup security policies for users. A system admin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems). Ability to work well with customers and in-cross team environment and to mentor within team
From May 2010 to May 2012. Techno Auto Mobiles Pvt. Ltd., IT Assistant at Dwarka, New Delhi. Essential Duties and Responsibilities Monitoring all office branches hardware & Softwares requirement. Troubleshooting system performance and network communication in sites Quickly arrange repair for hardware in occasion of hardware failure. Install Windows, softwares and other applications. Data backups handling, system crash/restoration Trouble shooting of MS office and company website related issue
From December 2009 to May 2010. VM Technologies Inspired Pvt. Ltd., Technical Support Manager at Dwarka, New Delhi. Essential Duties and Responsibilities Responsible for providing technical support to field engineers, technicians, product support and company customers who are diagnosing, troubleshooting, repairing and computer systems and/or complex software. In a less sophisticated environment, as with many applications products where the user is non-technical, this position would generally interact with product support when they cannot resolve a customer problem directly. Provided help desk support and end user support for in offices and house. Create, manage, password resets and new users accounts set up in windows and servers etc Troubleshoot for Microsoft office, outlook and Internet related issues. Troubleshoot all the applications of Microsoft and Windows XP errors. Installation of software and hardware on client site
From April 2008 to November 2009. NEI Technology Pvt. Ltd., Technical Support Engineer, New Delhi. Essential Duties and Responsibilities Monitoring servers, assisting customers via Live Chat, and Help desk with things such as: Creating Accounts, Databases, Installing Software and Accounts troubleshooting, etc. Provide all the process related updates with presentation to the other Client which is situated in other states. Prepare continuous trainings to Clients process improvements Providing Remote Desktop Support with team viewer and Log me software. Create, manage, password resets and new users accounts set up in Active directory etc. Provide access for file shares on servers and Handling Hardware and Software related Problems for internal office
Educational Qualification
BCA Completed from Magadh University in 2010. 12th passed from Delhi CBSE Board in 2007. 10th passed from Delhi CBSE Board in 2005.
Technical Qualification
2 year Diploma in Computer Hardware & Networking from Jetking Dwarka Institute.
Personal Details
Date of Birth : 04th Sept 1987 Fathers Name : Sh. Nathu Lal Sharma Nationality : Indian Religion : Hindu Sex : Male Marital Status : Single Language Known : Hindi & English Address : WZ-239 /D138, Raj Nagar-II, Palam Colony, New Delhi 110045
Declaration
I hereby declare that all the information quoted here in this resume is true to my knowledge.
I assure you sir, that if given a chance to work with the organization I shall do my best to prove myself as an asset to the organization.