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Network and Service Quality Management Confidential 1


How to Improve
Accessibility
UMTS Nokia
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Accessibility Success Rate Definition
KPI DEFINITION :
(Number of Call Established Number of
Call Fails) / Number of Call Attempts

FORMULA:
CSSR CS Voice (%) =
100*Sum(MOC_CONV_CALL_ATTS-
MOC_CONV_CALL_FAILS+MTC_CONV_CALL_ATTS-
MTC_CONV_CALL_FAILS+EMERGENCY_CALL_ATTS-
EMERGENCY_CALL_FAILS)/Sum(MOC_CONV_CALL_ATTS
+MTC_CONV_CALL_ATTS+EMERGENCY_CALL_ATTS-
RRC_ATT_REP_MO_CONV-RRC_ATT_REP_MT_CONV-
RRC_ATT_REP_EMERGENCY)*Sum(RAB_ACC_COMP_CS_
VOICE)/Sum(RAB_STP_ATT_CS_VOICE)

HSDPA Accessibility Success Rate (%) =
100*Sum(ALLO_HS_DSCH_FLOW_INT+ALLO_HS_DSCH_FL
OW_BGR)/Sum(ALLO_HS_DSCH_FLOW_INT+ALLO_HS_DS
CH_FLOW_BGR+REJ_HS_DSCH_RET_INT+REJ_HS_DSCH
_RET_BGR+SETUP_FAIL_RNC_HS_DSCH_INT+SETUP_FAI
L_BTS_HS_DSCH_INT+SETUP_FAIL_IUB_HS_TOTAL_INT+
SETUP_FAIL_RNC_HS_DSCH_BGR+SETUP_FAIL_BTS_HS
_DSCH_BGR+SETUP_FAIL_IUB_HS_TOTAL_BGR)

MESSAGE FLOW
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Accessibility Cause Failure
* Experienced during project
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Setup Failures caused by AC
and/or UL DCH
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Case: Accessibility due AC / UL DCH
Issue: Low HSDPA Accessibility SR in some wcel due to UL DCH fails
Issue: Low AMR CSSR in some wcel due to AC fails
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Action
1. Investigation
High HSDPA Setup Fail UL DCH Fails
2. Troubleshooting
1. Parameter adjustment for PrxTarget, PrxMaxTargetBTS,
PrxTargetPSMax, PrxTargetPSMin, PrxNoise and PrxloadMarginDCH







2. BTS Hardware and Software troubleshooting



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Performance After Execution (HSDPA Acc.) AC fails
Parameter Adjustment
CRF Executed
CRF Executed
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Performance After Execution (AMR CSSR) AC fails
Parameter Adjustment
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Performance After Execution (BTS SW and HW) high
UL Noise Floor
CR Executed
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Setup Failures caused by BTS Fails
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Case: Accessibility due to BTS
Issue: Low Accessibility HSDPA SR and R99 in some wcel due to BTS fails
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Action
1. Investigation
High Setup Fail due to BTS Fails
2. Troubleshooting
1. Need CE Hardware Troubleshooting
2. Need Site Troubleshooting (re-commisioning and/or reset)
3. Need alarm clearance




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Performance After Execution (BTS fails due to CE)
CRF Executed
CRF Executed
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Performance After Execution (BTS fails due to Alarm)
CRF Executed
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Performance After Execution (BTS Troubleshooting)
Site Re-commisioning and/or reset
CRF Executed
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Setup Failures caused by Max User Fails
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Case: Accessibility due to Max Users
Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Max User fails
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Action
1. Investigation
High HSDPA Setup Fail due to Max Users Fails
2. Troubleshooting
1. Need Site Troubleshooting (re-commisioning and/or reset)
2. Need alarm clearance




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Performance After Execution (Max Users) with recommisioning
CRF Executed
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Performance After Execution (Max Users) with alarm clearance
CRF Executed
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Setup Failures caused by RNC Fails
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Case: Accessibility due to RNC fails
Issue: Low Accessibility HSDPA and R99 SR in some wcel due to RNC fails
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Action
1. Investigation
High HSDPA Setup Fail due to RNC Fails
2. Troubleshooting
1. Need alarm clearance (RNC internal and wbts transmission)
2. Need Site Troubleshooting (re-commisioning and/or reset)





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Performance After Execution (RNC fails) with Alarm clearance
CRF Executed
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Performance After Execution (BTS Troubleshooting)
Site Re-commisioning and/or reset
CRF Executed
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Performance After Execution (RNC internal) with Alarm clearance
CRF Executed
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Setup Failures caused by Transmission Fails
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Case: Accessibility due to Transmission fails
Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Transmission fails
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Action
1. Investigation
High Setup Fail due to IuB Fails
2. Troubleshooting
1. Need alarm clearance (wbts transmission)
2. Upgrade IuB capacity
3. CoCo Reconfiguration or feature implementation





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Performance After Execution (IuB fails) with Alarm clearance
CRF Executed
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Performance After Execution (IuB fails)
CRF Executed
CRF Executed
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Performance After Execution (IuB fails due to Alarm)
CRF Executed
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Setup Failures caused by UE Fails
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Case: Accessibility due to UE fails
Issue: Low Accessibility Voice AMR SR in some wcel due to UE fails
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Action
1. Investigation
High AMR voice Setup Fail due to UE Fails
2. Troubleshooting
1. Need alarm clearance
2. ADJx tuning
3. Other failures correlation (BTS, AC and IuB)





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Performance After Execution (UE fails)
CRF Executed
CRF Executed
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Thank You