Acti fi o CDS 6.0.

3
Release Notes
13 May 2014
Part Number
Copyright andTrademark
Copyright, Trademarks, and other Legal Matter
2014 Actifio, Inc. All rights reserved.
Actifiois a registered trademark of Actifio, Inc. AnyIT, Dedup Async, Manage Data Simply,
Virtual Data Pipeline, VDP, Protection and Availability Storage Platform, PAS, Copy Data
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Rev. 6.0.3
Contact Actifio Support
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13 May 2014 2014 Actifio, Inc. All rights reserved. 1
Actifio CDS 6.0.3 Release Notes
N/A
Actifio CDS 6.0.3 Release Notes
This document details the release notes for Actifio CDS 6.0.3. It contains features,
system requirements, installation notes, known issues and possible workarounds for
those issues. In addition, these release notes include the details of the other
components released simultaneously.
Contents:
About Actifio CDS ............................................................................................2
About Actifio Sky .......................................................................................2
New in This Release ........................................................................................2
Features added in Previous Releases ..........................................................3
Actifio CDS 6.0.2 .......................................................................................3
Actifio CDS 6.0.1 .......................................................................................3
Actifio CDS 6.0 ..........................................................................................3
System Requirements .....................................................................................5
System Requirements for Actifio Sky .....................................................6
Deployment and Installation ...........................................................................6
Important Instructions ......................................................................................6
Known Issues ...................................................................................................7
Actifio CDS ................................................................................................7
Actifio Sky ................................................................................................ 11
Limitations and Restrictions .......................................................................... 11
Resolved Issues .............................................................................................12
Product Documentation .................................................................................13
Actifio Support and Service ..........................................................................14
2 About Actifio CDS
Actifio CDS 6.0.3 Release Notes
About Actifio CDS
Actifio Copy Data Storage (CDS) is a purpose-built storage system designed to
manage the data protection and availability applications typically handled by siloed
data management point tools including backup, snapshot, disaster recovery, business
continuity, replication, de-duplication, and WAN optimization. Actifio virtualizes
these systems, integrating their common core functions Copy, Store, Move and
Restoreinto a single, fully optimized and efficient storage platform. Actifio
effectively decouples the management of data from its underlying infrastructure, just
as server virtualization does.
About Actifio Sky
Actifio Sky is a virtual appliance that provides many Actifio CDS capabilities in a
package that can be deployed on standard VMware ESX servers. It is designed as a
solution for edge locations with limited production application capacity - either for
enterprises' remote offices/branches or for service providers who have smaller
customers. A Sky virtual appliance must be joined with a physical CDS cluster though
replication can be bi-directional.
New in This Release
The new features, changes, and enhancements in Actifio CDS 6.0.3 are:
Mapping of LDAP user groups to Actifio CDS roles and assign them
automatically to users during the login time.
More configurable options (Advanced Settings) for groups & consistency groups.
Cluster Shared Volume (CSV) support for Actifio Connector on Windows.
Enhanced reporting by adding new reports and enhancing existing reports.
Support for Solaris 10 update 7 or higher on SPARC.
Ability to run Dedup Async Replication (DAR) and Dedup Replication (DR) to
multiple destinations with split resource profile.
Support for manging Actifio CDS and SKY instances using the Actifio Desktop.
Support for mapping VM backup staging disks to all ESX hosts in a cluster.
Support for Test & Dev work-flow functionality with Actifio CDS remote images.
Performance improvements to Actifio Connector for Out-of-band applications.
Support for multiple staging disks per application is extended to HP-UX
platforms.
GUI support for specifying restore options during Failover and Test Failover.
Dedup performance improvements for backup and restore operations.
Features added in Previous Releases 3
Actifio CDS 6.0.3 Release Notes
Support for Test Failover with Dedup-Async of VMs directly to remote datastore.
Limited availability support is extended to Hyper-V VMs for discovery,
protection and restore operations, and the support is limited to Windows Server
2012 with FC connectivity only.
Features added in Previous Releases
Actifio CDS 6.0.2
The new features, changes, and enhancements in Actifio CDS 6.0.2 are:
Support of multiple staging disks per application, in this release, the support is
limited to the Linux platform only.
Filter driver support is extended for Windows 2003.
Actifio Report Manager installation process is simplified.
Enhanced Dedup performance using the Solid State Devices (SSD)
The Sideband functionality provides the capability of LAN free backup when a
VM resides on a SAN based datastore.
The TruePath feature enhances the mount and OOB backup functionality to make
mount-points predictable and consistent.
Support for schedules spanning multiple contiguous days.
Enhanced Actifio Connector for AIX platform to support J FS2 file system
consistent snapshots.
Actifio Connector support for Solaris x86, and legacy 32-bit Linux platforms.
Support for Actifio Sky.
Actifio CDS 6.0.1
The new features, changes, and enhancements in Actifio CDS 6.0.1 are:
Added ZFS support SPARC based systems, support is extended to Solaris 11.
Added support for VSphere 5.5.
Performance improvements in Dedup and Sweep functionality.
Added support for 32-bit Linux Connector.
General bug fixes and improvements.
Actifio CDS 6.0
The new features, changes, and enhancements in Actifio CDS 6.0 are:
Added Actifio Connector support for HP-UX platform.
4 Features added in Previous Releases
Actifio CDS 6.0.3 Release Notes
HPUX 11.31 on Itanium
HPUX 11.23 on Itanium
Added Actifio Connector support for Solaris platform.
Solaris 10 on Sparc.
Enhanced Actifio Connector support for AIX platform, support is extended for
LPARs with virtualized storage.
Automated work-flow for test & development, ETL, and analytics
Note: This functionality is disabled by default, contact Actifio Support to
enable it. [9347]
Revamped Actifio Desktop for better usability and ease of administration.
Tracking and reporting of managed application data (MDL)
Enhanced diagnostics for better visibility and quick troubleshooting
Improved dashboard
Reporting Enhancements, several new and enhanced reports show:
MDL consumption by application, by cluster, and an enterprise aggregate.
SLA compliance detailed and aggregate information.
Pool utilization reports, by applications and aggregated.
Enhanced Support for Microsoft SQL Server
Support for clustered Server configurations
Out-of-band configuration
Enhanced Support for Microsoft Exchange DAG
Enhanced and simplified support for Exchange DAG configurations
Out-of-band configuration
Enhanced VMware ESX Cluster support
Enhanced scripting functionality to support scripting for on-demand jobs along
with customization options for all aspects of CDS operations.
Enhanced LiveClone functionality that supports prep-mount and prep-unmount
operations.
Added additional restore options like user-settable mount points.
Central Management of Actifio Connector upgrades
User-definable labels for snapshots and mounts
Extended support for latest versions of following applications:
Microsoft Exchange 2013
Microsoft SharePoint 2013
System Requirements 5
Actifio CDS 6.0.3 Release Notes
New CLI commands introduced to support the above mentioned new features and
enhancements.
Product name changes in 6.0.
The Actifio Protection and Availability Storage (PAS) is now Actifio Copy
Data Storage (CDS).
System Requirements
This section provides system requirements for Actifio CDS version 6.0.3
Software Requirements
The following software and components are provided with this release of the Actifio
CDS product suite:
Actifio CDS version 6.0.3
Actifio Desktop version 6.0.3
Actifio Report Manager version 6.0.3
Actifio Connector for Windows version 6.0.3
Actifio Connector for Linux version 6.0.3
Actifio Connector for AIX version 6.0.3
Actifio Connector for HP-UX version 6.0.3
Actifio Connector for Solaris version 6.0.3
Supported Operating Systems for Actifio Desktop
The Actifio Desktop Software (GUI Client) can be deployed on:
Operating System Editions System Architecture
Microsoft Windows XP Home, Professional x86 and x64
Microsoft Windows 7 / Vista Home Premium, Business,
Ultimate, or Enterprise with SP2
x86 and x64
Microsoft Windows Server 2003 Web, Standard, Enterprise x86 and x64
Microsoft Windows Server 2008 Web, Standard, Enterprise x86 and x64
Mac OS X Lion, Mountain Lion, Snow
Leopard
x86 and x64
6 Deployment and Installation
Actifio CDS 6.0.3 Release Notes
System Requirements for Actifio Sky
You need enough virtual storage for Actifio Sky: a 401GB LUN for the Primary
Pool and a 1.01TB LUN for the Dedup Pool.
You need the latest .OVA file from Actifio Support.
Deployment and Installation
Your Actifio field representative will help you in deploying the solution in your
environment.
Note: Actifio CDS requires DNS to be properly configured during the
installation process.
Important Instructions
On AIX host with Fibre Channel adapters configured in both in-band and out-of-band
configurations, to prevent long failover times when multiple paths are configured,
Actifio recommends you to change the default values of FC adapter attributes 'fast fail'
and 'dynamic tracking'.
1. To set the Fibre Channel SCSI I/O Controller Protocol Device event error
recovery policy to fast_fail for each Fibre Channel adapter.
#chdev -l fscsi0 -a fc_err_recov=fast_fail
2. To enable dynamic tracking for Fibre Channel device.
#chdev -l fscsi0 -a dyntrk=yes
Known Issues 7
Actifio CDS 6.0.3 Release Notes
Known Issues
Actifio CDS
Windows Server 2012 iSCSI initiator is not supported and its use might crash both
Actifio CDS nodes. [7969] Therefore:
- Windows Server 2012 on a physical server is supported only with Fibre Channel.
- Windows Server 2012 on a virtual server is supported with storage provided by
the ESX server over either Fibre Channel or iSCSI, as long as the iSCSI initiator
is not turned on in the guest OS.
During in-band restoration, the backup disk replaces the production disk, and new
data since the backup is lost. During out-of-band restoration, the backup data
replaces the same production data, but new data since the backup is ignored.
[10298]
Seed-In and Seed-Out operations launch sub-jobs to perform the data copying.
You may see a Success job status before the sub-job has finished successfully.
[13495]
Do not cancel a Seed-In or Seed-Out job. Aborting the operation causes the
sub-job to go into a loop that can only be stopped with help from Actifio Support.
[13494]
Workaround: Run #udstask seedout <image name or appid>to learn the jobid.
Then run udsinfo lsjobs to see if <jobid>is still running.
Seed-In and Seed-Out jobs can take a maximum of 9 objects per job. [13459]
Workaround: Run multiple jobs.
Spurious error message 724: If you run #sainfo lsservicestatus | grep err and see
error code 724 (indicating a bad network connection), it may be spurious. [8574]
Workaround: Verify connectivity, then run #udstask clearerrlog to clear the error
log.
Discovery of clustered applications (such as SQL Server and Microsoft
Exchange) on Virtual Machines with Windows OS may add cluster nodes as
physical hosts instead of VMs. In this case, backup of the discovered application
may fail. It may also result in backup staging disk getting mapped directly to VM
over iSCSI. [11234]
Workaround: To protect clustered applications within VMs, discover all cluster
nodes as VMs first and then discover applications on those VMs.
When using the Report Manager in the Actifio Desktop, reports cannot be
generated in CSV, Excel, and RichText format. [7644]
Workaround: Connect to the Report Server User Console (https://<IP address of
Report Server>), select the output type and run the report. The report output will
be downloaded to your computer.
Cannot open new session of Actifio Desktop after closing the Desktop in some
circumstances. If you open multiple instances of the Actifio Desktop and if you
8 Known Issues
Actifio CDS 6.0.3 Release Notes
close the most recent Desktop first and if you closed the window rather than exit
the Desktop from the Desktop menu, then you cannot open a new instance of the
Actifio Desktop. [8056]
Workaround: Close the process from the Task Manager. For best results when
using multiple Actifio Desktops, close each session from the Desktop menu.
In some situations when a Virtual Machine that is under protection is severely
damaged, as for example:
- one or more hard disks are accidentally deleted
- one or more data stores containing the disk are corrupted
- a virtual hardware component such as a memory controller was compromised
In some of these situations, a restore from a CDS backup may not work.
Alternatively, the restore from the CDS backup may complete, but the Virtual
Machine may still not boot.
This situation may also occur if the protected Virtual Machine was being restored,
and the restored was canceled or failed when a datastore went off-line or some
other reason.
In such a situation, delete the protected VM entirely, and then perform a clone
operation from the VDP backup. A clone operation does not depend on an existing
VM, and will not be affected by the previously damaged VM.
There are some differences between a cloned VM and the original VM in terms of
network and USB device configurations that you will need to adjust after the
clone operation completes. [3322]
Unix hosts only: The \act\mnt folder is reserved for Actifio CDS. Applications
stored in \act\mnt will not be discovered. [10291]
LUN expansion process fails if there are any existing snapshots. It also breaks the
mirroring operations. [4991]
Workaround: Do not proceed with the LUN expansion if there are any existing
snapshots or delete all the snapshots before proceeding with LUN expansion.
Do not use the CLI to Unmap disks belonging to a mounted image. If you do, you
will not be able to unmount the image. [2966]
Snapshot on a VMware virtual machine configured as shared cluster fails. [3481]
Description: Snapshot creation on VMware virtual machine fails with shared disk
(VMDK shared between two or more VMs for cluster configuration).
No Workaround: This particular use case is not supported by VMware.
(CLI only) In some cases, an upgrade from the CLI may appear to fail with a
socket recv failed error at the command line and in psrv.log. [7523]
Description: This is a communication error only; the install succeeds normally.
No Workaround: This error can be safely ignored.
Due to a known bug in RHEL 5, out-of-band application backups may result in
kernel panic intermittently. This behavior is also noticed when performing in-band
mount and clone operations. [5253]
Known Issues 9
Actifio CDS 6.0.3 Release Notes
Workaround: Upgrade RHEL version from 5.x to 6.1 or higher.
After completion of Windows Virtual Machine backup jobs, you may notice
windows system log events with event id 57 and 137. [6783]
Workaround: This is a known issue with VMware tools.
The scheduler is triggering jobs based on the last executed (scheduled or
on-demand) job for a policy instead of triggering with respect to latest scheduled
job. [7874]
Some warning messages are seen on the console during the patch upgrade process
(when upgrading from Actifio CDS 5.0.3 to Actifio CDS 6.0). [8066]
Workaround: You can safely ignore these messages.
While restoring files from a mounted image, the file browse window displays
incorrect folder size (always 1 Kb). [4393]
Workaround: Ignore safely as the content sizes of the folder shows correctly.
Mounting a backup image to a RHEL 5.x/SLES 10 VM fails to scan for new SCSI
controller/LUNs on the PCI bus. [8226]
Workaround: In order to scan for new SCSI controller, RHEL 5.x/SLES 10 VM
must be running the latest VMware tools on the VM. The VMware tools provide a
way to rescan the PCI bus of the mounted VM, so that the LUNs attached to the
SCSI controller can be discovered.
Monthly garbage collection (GC) schedule runs 24 hours earlier than the
scheduled date. [8306]
Description: If the GC policy is configured to run monthly using the Actifio
Desktop, it runs 24 hours earlier than the scheduled date. This issue is noticed
only with Actifio Desktop for GC settings and specific to Monthly re-occurrence.
Workaround: Use the Command Line Interface (CLI) to set the GC policy
settings, use udstask setgcschedule command.
Unable to add HP-UX host with QLogic HBA using Fibre Channel connectivity.
[9270]
Workaround 1: Force-create the host object with the correct WWPNs.
Workaround 2: Assign a vDisk to the host and rescan on the HP-UX host to
verify the LUN visibility. Use lsfabric command to verify node visibility.
If Actifio CDS is deployed in an environment containing IBM SVC, it is possible
for the IBM SVC and Actifio CDS to see each other as candidate nodes, but the
addnode operation always fails. The node(s) may stay in adding state forever.
[10211,10469]
Workaround: Use rmnode to remove the other node.
When performing a Microsoft Exchange database restore, the restore operation is
successful, but some log error messages are noticed in the event viewer, these are
just like warning messages. [9948]
Workaround: Safely ignore these messages.
10 Known Issues
Actifio CDS 6.0.3 Release Notes
The snapshot operation fails with an error message [UDSAgent: backup failed
with VSS snapshot freeze timeout] if any Microsoft SQL database with Double
byte characters in the name. [8761]
Workaround: None.
Dedup-Async operation fails whenever the associated resource profile is changed.
[10582]
Workaround: Un-protect and re-protect the application using modified resource
profile.
The svctask mksyslogserver command does not work with Actifio CDS. [12095]
Workaround: None.
Email notifications to non-IP address based email server fails on a CLU node.
[12139]
Workaround: None.
LiveClone of a DedupAsync image fails with error When attaching a live clone,
the parent must be a flashcopy, when a LiveClone operation is performed after a
failed DedupAsync job. [12286]
Workaround: Wait until another successful dedupasync job completes, and
perform a LiveClone operation.
When fetching MDisk details of an image mode VDisk from All VDisks tab, all
MDisk details within the MDisk group are displayed instead of displaying a
specific MDisk information. This issue is specific to Actifio CDS GUI only.
[12339]
Workaround: None.
The iSCSI test operation is not supported on Microsoft Windows 2012. [12363]
Workaround: None.
(Out-of-Band backups only) Applications backed up from AIX or Linux hosts in
Actifio CDS 6.0.2 or 6.0.3 cannot be mounted back to hosts with an earlier
version of the Actifio Connector. The mount will appear to succeed, but the mount
point cannot be discovered. This affects applications discovered by the 6.0.2 or
6.0.3 Connector, or applications that grew in size after that Connector was
installed. The backup created by the 6.0.2 or 6.0.3 Connector is built on top of a
Logical Volume Group, which earlier versions of the connector do not support.
Applications backed up from HP-UX hosts in Actifio CDS 6.0.3 cannot be
mounted back to hosts with a 6.0.2 or earlier version of the Actifio Connector.
Applications backed up with an older connector can be successfully mounted to a
host with an Actifio CDS 6.0.2 or 6.0.3 Connector.
On IBM AIX 5.3 pSeries platform (Technology levels <TL12), Actifio connector
may fail to start the services and throws the following error: [12681]
exec(): 0509-036 Cannot load program /act/bin/udsagent because of the following
errors:
0509-130 Symbol resolution failed for /usr/lib/libc.a(posix_aio.o)
Workaround:
Limitations and Restrictions 11
Actifio CDS 6.0.3 Release Notes
Perform the following steps to start the Actifio Connector services:
a. Check whether the bos.rte.aio fileset is installed on the host:
#lslpp l bos.rte.aio
b. Configure posix_aio0 device:
#cfgmgr l posix_aio0
c. Change the autoconfig attribute to available state:
#chdev l posix_aio0 P a autoconfig=available
d. Ensure that posix_aio0 is in available state:
#lsdev C l posix_aio0
posix_aio0 Available Posix Asynchronous I/O
Actifio Sky user interface does not display remote applications if the Sky instance
is configured as a remote target using Actifio CDS. [12761]
Actifio CDS does not support in-band Cluster Shared Volume (CSV) file system.
[13132]
Replicated consistency group from v6.0.3 to earlier versions of CDS is not
supported in Actifio Desktop GUI. [13358]
Workaround: Upgrade to v6.0.3 to allow the remote consistency group to be
available in the Actifio Desktop.
Actifio Sky
Actifio Sky can be used for backup of applications from the Actifio CDS Dedup
pool, but they do not appear in the Sky interface because the Sky interface
displays only VMs. [12761]
Limitations and Restrictions
The following are the limitations and restrictions in Actifio CDS Release 6.0.2
Installation of Actifio Desktop requires Adobe Air Player to be pre-installed. A
separate link is provided on the Actifio Desktop home page, reachable by a
browser at https://<cluster IP address>. [5382]
MS-SQL Server application restore using SQL VSS Writer. [7726]
When a consistency group is configured with both MS-SQL and other-type of
applications (File System, Exchange etc.), then the restore is performed without
using the MS-SQL Server VSS Writer.
If the consistency group is configured only with MS-SQL server databases, then
the restore is performed using the VSS Writer.
Actifio recommends not combining MS-SQL Server databases and other
applications such as File System or Exchange database in a consistency group.
12 Resolved Issues
Actifio CDS 6.0.3 Release Notes
Actifio Connector fails to auto-configure iSCSI ports of the Third Party ISCSI
initiator on Windows. [7784]
Square brackets ([ ]) or forward slash (/) in the datastore name are not
supported.[8872]
The enhanced scripts introduced in 6.0 release are not supported for In-band
Dedup Async jobs. [10220]
Actifio CDS is not supported for the backup operation, if Oracle database started
using pfile from a non-default location. [12698]
Actifio CDS does not support in-band CSV file system applications. [13132]
Limitation in LDAP usage with Actifio CDS:
Support of referral by default feature is ignored. However, you can optionally turn
on this feature by changing the ldap.referral.support parameter value to true.
For Active Directory, the Domain Users group is not supported in this release. It
does not appear in the list of mappings.
HPUX 11.23 considerations
HPUX PV Links on 11.23 will only allow 8 paths per volume group. Due to this
restriction, it is important that the SAN zoning is configured to have no more than
8 paths per staging LUN and\or in-band disks. For best results, have separate
zones configured for the Host-to-CDS and CDS-to-Storage.
Resolved Issues
The following issues are resolved in Actifio CDS 6.0.3 release.
In rare cases after the failure of a CDS node, CDS may fail to restart properly. If
the front panel of the cluster shows no errors, contact Support. [12405]
Snapshot operation of generic application fails when VDisk name is changed.
[10626]
While deploying the OVA during installation, vCenter permits you to enter a static
IP address, but the static IP address is not honored. Ignore that page and get the
assigned IP address from the VM console after the VM has been deployed.
[11316]
After the OVA has been deployed, open the installer from
http://<IP address>/installer [10926]
When you first connect to the Actifio Sky Desktop, you are not shown the
Dashboard. You can select any Desktop service from the buttons at the bottom of
the screen. [11500]
Product Documentation 13
Actifio CDS 6.0.3 Release Notes
Product Documentation
You can access the product documentation by using the help button of Actifio Desktop
GUI after installation. Before installation you can find the Actifio CDS documentation
at the Actifio Desktop home page, reachable by a browser at https://<cluster IP
address>:
Actifio CDS Release Notes (this document). Provides information about what is
new and changed in this release, system requirements, as well as workarounds for
known issues and limitations.
Actifio CDS What's New. Provides a summary of new Actifio CDS features and
their benefits
Using the Actifio Desktop. Introduces you to the Actifio Desktop, your primary
tool for protecting and recovering copy data, and monitoring your protection and
recovery efforts.
Introducing the Actifio Dashboard. The Actifio Dashboard provides current
system information through a variety of widgets.
Setting Up Users and Roles in the Domain Manager. Details the Actifio Domain
Manager Security settings, and explains how to create and manage user accounts,
organizations, and roles.
Configuring Resources and Settings with the Domain Manager. Details the
Actifio Domain Manager System settings, and explains how to create and manage
clusters, hosts, VDisks, and Active Images.
Planning and Developing Service Level Agreements. Describes how to use the
SLA Architect to create the policies and resource profiles that protect your data.
Protecting and Restoring Copy Data with the Application Manager. Introduces
the Application Manager and explains how to create policies and application
protection and recovery in detail.
Using the Actifio CDS Report Manager. Provides information on how to generate
standard and custom reports aggregating the data from the CDS clusters enrolled
with it.
Deploying the Actifio CDS Report Manager. Provides the Report Manager
installation and upgrade procedures.
Using the System Monitor to Monitor Jobs and Events. Introduces the Actifio
System Monitor service, and explains how to view jobs and events of the cluster
that you are logged onto.
Deploying the Actifio Connectors. Provide procedures for installation and scripts
to run with the Actifio Connectors for Windows, Linux, and AIX.
Administrators Guide to Actifio Sky. Includes the most frequently performed
procedures for a remote administrator using Actifio Sky.
Actifio CDS CLI Reference. Provides information on how to use the Actifio
Command-Line Interface. You can use the Actifio command-line interface to
manage a CDS cluster or node.
14 Actifio Support and Service
Actifio CDS 6.0.3 Release Notes
Actifio Support and Service
Access these locations for help with your Actifio product suite:
General Information
For more information about Actifio and Actifio products, contact us at:
http://www.actifio.com
Customer Support Phone +1 877 282 5373 with extension 4
Customer Support Email support@actifio.com
Customer Support Portal http://support.actifio.com/