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Empowerment
Amali Wijekoon
Dept. of MOT
Lets start
Write a one sentence definition of
Empowerment
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Definitions
Delegation:
A division of labor
Assignment of specific
duties or
responsibilities to an
individual

Empowerment:
Instilling a sense of power
Granting decision-making
authority, and/or
Creating opportunities to
influence decisions
Providing ability to make
choices


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Delegation vs. Empowerment
Delegation requires:
Defined expectations
Communication
Coaching
Monitoring
Feedback
Trust
Empowerment requires:
Shared values
Shared power
Defined boundaries
Communication
Feedback
Recognition
Trust

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Formula for empowerment
Responsibility
Faith
Commitment
Empowerment
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Core dimensions of empowerment
Self-efficacy
Self-determination
Personal consequences
Meaningfulness
Trust
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A sense of personal competence
Belief that they have the ability to perform the
task
Belief that they are capable of putting forth
the effort
Belief that no outside obstacles will prevent
them from accomplishing the task
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Self-Efficacy
Amali Wijekoon
A sense of personal choice
Choices about the methods used to
accomplish a task
Choices about the effort to be expended
Choices about the pace of the work
Choices about the time frame
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Self-determination
Amali Wijekoon
Sense of having impact
Feeling of active control brings the
environment into alignment with wishes
Feeling of passive control whishes are
brought into alignment with the environment
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Personal consequences
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Sense of value in the activity
Value the purpose or goals of the activity
It counts in the individuals value system
Creates a sense of purpose, passion, or
mission
This is not the same as personal benefit
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Meaningfulness
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Sense of security
Feeling that they will be treated fairly and
equitably
Encourages the development of relationships
Allows people to act in a confident and
straightforward manner
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Trust
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Benefits of empowerment
Increased productivity
Increased enthusiasm
Increased morale and motivation
Higher quality services
Improved team work
Increased competitiveness
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Challenges for empowerment
Insufficient training
Reluctant managers
Breakdown of organizational structure
Incompetent subordinates
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Activity
Think of two situations where you were
empowered
In one situation you succeeded and in next you
failed
Find reasons for the success or failure
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