Вы находитесь на странице: 1из 82

BASIC COMPETENCY : COMMUNICATIONS

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE


COMMUNICATION
MODULE TITLE : PARTICIPATING IN WORKPLACE
COMMUNICATION

MODULE DESCRIPTOR : This module covers he !"o#led$e% s!ills &"d
&iudes re'uired o o(&i"% i"er)re &"d co"ve*
i"+orm&io" i" res)o"se o #or!)l&ce
re'uireme"s,

SU--ESTED DURATION : . hours
/UALIFICATION LE0EL : NC II

PRERE/UISITE : Receive &"d Res)o"d o #or!)l&ce
Commu"ic&io", 1NC I2

SUMMARY OF LEARNIN- OUTCOMES:

U)o" com)leio" o+ his module he sude"s3 r&i"ees #ill (e &(le o:

LO 4, O(&i" &"d co"ve* #or!)l&ce i"+orm&io"

LO 5, Com)lee relev&" #or! rel&ed docume"s,

LO 6, P&rici)&e i" #or!)l&ce meei"$ &"d discussio",
LO4, OBTAIN AND CON0EY 7OR8PLACE INFORMATION,

ASSESSMENT CRITERIA:

4, S)eci+ic relev&" i"+orm&io" is &ccessed +rom &))ro)ri&e sources,
5, E++ecive 'uesio"i"$% &cive lise"i"$ &"d s)e&!i"$ s!ills &re used
o $&her &"d co"ve* i"+orm&io",
6, A))ro)ri&e medium is used o r&"s+er i"+orm&io" &"d ide&s,
., A))ro)ri&e "o"9ver(&l commu"ic&io" is used,
:, A))ro)ri&e li"es o+ commu"ic&io" #ih su)eriors &"d colle&$ues
&re ide"i+ied &"d +ollo#ed,
;, De+i"ed #or!)l&ce )rocedures +or he loc&io" &"d sor&$e o+
i"+orm&io" &re used,
<, Perso"&l i"er&cio" is c&rried ou cle&rl* &"d co"cisel*,


CONTENTS:

4, P&rs o+ s)eech
5, Se"e"ce co"srucio"
6, E++ecive commu"ic&io"


CONDITIONS:

The sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, 7rii"$ m&eri&ls 1)e" = )&)er2
5, Re+ere"ces 1(oo!s2
6, M&"u&ls


MET>ODOLO-IES:

4, -rou) discussio"
5, I"er&cio"
6, Lecure
., Re)orori&l


ASSESSMENT MET>ODS:

4, 7rie" es
5, Pr&cic&l3)er+orm&"ce es
6, I"ervie#
L?5, COMPLETE RELE0ANT 7OR8 RELATED DOCUMENTS,
ASSESSMENT CRTERIA:

4, R&"$es o+ +orms rel&i"$ o co"diio"s o+ em)lo*me" &re
com)leed &ccur&el* &"d le$i(l*,
5, 7or!)l&ce d&& is recorded o" s&"d&rd #or!)l&ce +orms &"d
docume"s,
6, B&sic m&hem&ic&l )rocess &re used +or roui"e c&lcul&io"s,
., Errors i" recordi"$ i"+orm&io" o" +orms@ docume"s &re ide"i+ied
&"d reci+ied,
:, Re)ori"$ re'uireme"s o su)erior &re com)leed &ccordi"$ o
e"er)rise $uideli"es,

CONTENTS:

4, B&sic m&hem&ics
5, Tech"ic&l #rii"$
6, T*)es o+ +orms

CONDITIONS:

The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, P&)er
5, Pe"cils3(&ll )e"
6, Re+ere"ce (oo!s
., M&"u&ls


MET>ODOLO-IES:

4, -rou) discussio"
5, I"er&cio"
6, Lecure

ASSESSMENT MET>ODS:

4, 7rie" es
5, Pr&cic&l3)er+orm&"ce es
6, I"ervie#
LO6, PARTICIPATE IN 7OR8PLACE MEETIN-S AND DISCUSSIONS

ASSESSMENT CRITERIA:

4, Te&m meei"$s &re &e"ded o" ime,
5, O#" o)i"io"s &re cle&rl* eA)ressed &"d hose o+ ohers &re
lise"ed o #ihou i"erru)io",
6, Meei"$ i")us &re co"sise" #ih he meei"$ )ur)ose &"d
es&(lished )roocols,
., 7or!)l&ce i"er&cio" &re co"duced i" & coureous m&""er
&))ro)ri&e o culur&l (&c!$rou"d &"d &uhori* i" he e"er)rise
)rocedures,
:, /uesio"s &(ou sim)le roui"e #or!)l&ce )rocedures &"d m&ers
co"cer"i"$ co"diio"s o+ em)lo*me" &re &s!ed &"d res)o"ded,
;, Meei"$ oucomes &re i"er)reed &"d im)leme"ed,


CONTENTS:

4, Se"e"ce co"srucio"
5, Tech"ic&l #rii"$
6, Recordi"$ i"+orm&io"

CONDITIONS:

The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, P&)er
5, Pe"cils3(&ll )e"
6, Re+ere"ces 1(oo!s2
., M&"u&ls

MET>ODOLO-IES:

4, -rou) discussio"s
5, I"er&cio"
6, Lecure


ASSESSMENT MET>ODS:

4, 7rie" es
5, Pr&cic&l3)er+orm&"ce es
6, I"ervie#
BASIC COMPETENCY : TEAM WORK

UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT
MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers he !"o#led$e% s!ills% &"d
&iudes re'uired o rel&e i" & #or! (&sed
e"viro"me",
SU--ESTED DURATION : . hours

/UALIFICATION LE0EL : NC II

PRERE/UISITE :
SUMMARY OF LEARNIN- OUTCOMES:

U)o" com)leio" o+ his module% he sude"s3 r&i"ees #ill (e &(le o:
LO4, Descri(e &"d ide"i+* e&m role &"d res)o"si(ili* i" & e&m,

LO5, Descri(e #or! &s & e&m,
LO 4, DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A
TEAM,

ASSESSMENT CRITERIA:

4, Role &"d o(Becive o+ he e&m is ide"i+ied,
5, Te&m )&r&meers% rel&io"shi)s &"d res)o"si(iliies &re ide"i+ied,
6, I"dividu&l role &"d res)o"si(iliies #ihi" e&m e"viro"me" &re
ide"i+ied,
., Roles &"d res)o"si(iliies o+ oher e&m mem(ers &re ide"i+ied &"d
reco$"iCed,
:, Re)ori"$ rel&io"shi)s #ihi" e&m &"d eAer"&l o e&m &re
ide"i+ied,
CONTENTS:
4, Te&m role,
5, Rel&io"shi) &"d res)o"si(iliies
6, Role &"d res)o"si(iliies #ih e&m e"viro"me",
., Rel&io"shi) #ihi" & e&m,

CONDITIONS:

The sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, S&"d&rd o)er&i"$ )rocedure 1SOP2 o+ #or!)l&ce
5, Do( )rocedures
6, Clie"3su))lier i"srucio"s
., /u&li* s&"d&rds
:, Or$&"iC&io"&l or eAer"&l )erso""el

MET>ODOLO-IES:

4, -rou) discussio"3i"er&cio"
5, C&se sudies
6, Simul&io"
ASSESSMENT MET>ODS:

4, 7rie" es
5, O(serv&io"
6, Simul&io"
., Role )l&*i"$
LO5, DESCRIBE 7OR8 AS A TEAM MEMBER

ASSESSMENT CRITERIA:

4, A))ro)ri&e +orms o+ commu"ic&io" &"d i"er&cio"s &re
u"der&!e",
5, A))ro)ri&e co"ri(uio"s o com)leme" e&m &civiies &"d
o(Becives #ere m&de,
6, Re)ori"$ usi"$ s&"d&rd o)er&i"$ )rocedures +ollo#ed,
., Develo)me" o+ e&m #or! )l&"s (&sed +rom role e&m #ere
co"ri(ued,

CONTENTS:

4, Commu"ic&io" )rocess
5, Te&m srucure3e&m roles
6, -rou) )l&""i"$ &"d decisio" m&!i"$


CONDITIONS:

The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, SOP o+ #or!)l&ce
5, Do( )rocedures
6, Or$&"iC&io" or eAer"&l )erso""el

MET>ODOLO-IES:

4, -rou) discussio"3i"er&cio"
5, C&se sudies
6, Simul&io"
ASSESSMENT MET>ODS:

4, O(serv&io" o+ #or! &civiies
5, O(serv&io" hrou$h simul&io" or role )l&*
6, C&se sudies &"d sce"&rios,
UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM
MODULE TITLE : PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR : This module covers he !"o#led$e% s!ills &"d
&iudes i" )romoi"$ c&reer $ro#h &"d
&dv&"ceme"% s)eci+ic&ll*% o i"e$r&e )erso"&l
o(Becives #ih or$&"iC&io"&l $o&ls se &"d mee
#or! )rioriies &"d m&i"&i" )ro+essio"&l $ro#h
&"d develo)me",

NOMINAL DURATION : ; hours

CERTIFICATE LE0EL : NC II

PRERE/UISITE : "o"e
SUMMARY OF LEARNIN- OUTCOMES:

U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:

LO4, I"e$r&e )erso"&l o(Becives #ih or$&"iC&io"&l $o&ls
LO5, Se &"d mee #or! )rioriies

LO6, M&i"&i" )ro+essio"&l $ro#h &"d develo)me"
LO4, INTE-RATE PERSONAL OBDECTI0ES 7IT> OR-ANIEATIONAL
-OALS
ASSESSMENT CRITERIA:

4, Perso"&l $ro#h &"d #or! )l&"s o#&rds im)rovi"$ he
'u&li+ic&io"s se +or )ro+essio"&lism &re evide",
5, I"r& &"d i"er)erso"&l rel&io"shi) i" he course o+ m&"&$i"$
o"esel+ (&sed o" )er+orm&"ce ev&lu&io" is m&i"&i"ed,
6, Commime" o he or$&"iC&io" &"d is $o&l is demo"sr&ed i" he
)er+orm&"ce o+ duies,
., Pr&cice o+ &))ro)ri&e )erso"&l h*$ie"e is o(served,
:, Do( &r$es #ihi" !e* resul &re&s &re &&i"ed,
CONTENTS:

4, Perso"&l develo)me"9soci&l &s)ecs: i"r& &"d i"er)erso"&l
develo)me"
5, Or$&"iC&io"&l $o&ls
6, Perso"&l h*$ie"e &"d )r&cices
., Code o+ ehics

CONDITIONS:
The sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, 7or!)l&ce
5, Code o+ ehics
6, Or$&"iC&io"&l $o&ls
., >&"d ous &"d Perso"&l develo)me"9soci&l &s)ecs
:, CDFs% 0>S &)es% r&"s)&re"cies

MET>ODOLO-IES:

4, I"er&cive 9lecure
5, Simul&io"
6, Demo"sr&io"
., Sel+ )&ced i"srucio"

ASSESSMENT MET>ODS:

4, Role )l&*
5, I"ervie#
6, 7rie" eA&mi"&io"
LO5, SET AND MEET 7OR8 PRIORITIES

ASSESSMENT CRITERIA:

4, Com)ei"$ dem&"ds o &chieve )erso"&l% e&m &"d or$&"iC&io"&l
$o&ls &"d o(Becives &re )rioriiCed,
5, Resources &re uiliCed e++icie"l* &"d e++ecivel* o m&"&$e #or!
)rioriies &"d commime"s,
6, Pr&cices &"d eco"omic use &"d m&i"e"&"ce o+ e'ui)me" &"d
+&ciliies &re +ollo#ed &s )er es&(lished )rocedures,
., Do( &r$es #ihi" !e* resul &re&s &re &&i"ed,

CONTENTS:

4, Or$&"iC&io"&l 8e* Resul Are&s 18RA2
5, 7or! v&lues &"d ehic&l s&"d&rds
6, Com)&"* )olicies o" he use &"d m&i"e"&"ce o+ e'ui)me"

CONDITIONS:
The sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$

4, >&"d ous o"
G Or$&"iC&io"&l 8RA
G 7or! v&lues &"d ehics
G Com)&"* )olicies &"d s&"d&rds
G S&m)le Bo( &r$es
5, Le&r"i"$ $uides
6, CDFs% 0>S &)es% r&"s)&re"cies

MET>ODOLO-IES:

4, I"er&cive lecure
5, -rou) discussio"
6, Srucured &civi*
6, Demo"sr&io"

ASSESSMENT MET>ODS:

4, Role )l&*
5, I"ervie#
6, 7rie" eA&mi"&io"



LO6, MAINTAIN PROFESSIONAL -RO7T> AND DE0ELOPMENT
ASSESSMENT CRITERIA:
4, Tr&i"i"$ &"d c&reer o))oru"iies relev&" o he Bo( re'uireme"s
&re ide"i+ied &"d &v&iled,
5, Lice"ses &"d3or ceri+ic&io"s &ccordi"$ o he re'uireme"s o+ he
'u&li+ic&io"s &re &c'uired &"d m&i"&i"ed
6, Fu"d&me"&l ri$hs & #or! i"cludi"$ $e"der se"siivi* &re
m&"i+esed3 o(served
., Tr&i"i"$ &"d c&reer o))oru"iies (&sed o" he re'uireme"s o+
i"dusr* &re com)leed &"d u)d&ed,

CONTENTS:

4, /u&li+ic&io" s&"d&rds
5, -e"der &"d develo)me" 1-AD2 se"siivi*
6, Pro+essio"&lism i" he #or!)l&ce
., Lis o+ )ro+essio"&l lice"ses

CONDITIONS:
The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$

4, /u&li* s&"d&rds
5, -AD h&"dous
6, CDFs% 0>S &)es o" )ro+essio"&lism i" he #or!)l&ce
., Pro+essio"&l lice"ses s&m)les

MET>ODOLO-IES:

4, I"er&cive lecure
5, Film vie#i"$
6, Role )l&*3simul&io"
., -rou) discussio"

ASSESSMENT MET>ODS:

4, Demo"sr&io"
5, I"ervie#
6, 7rie" eA&mi"&io"
., Por+olio &ssessme"
UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND
SAFETY PROCEDURES
MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND
SAFETY PROCEDURES
MODULE DESCRIPTOR : This module covers he !"o#led$e% s!ills &"d
&iudes re'uired o com)l* #ih he re$ul&or*
&"d or$&"iC&io"&l re'uireme"s +or occu)&io"&l
he&lh &"d s&+e* such &s ide"i+*i"$% ev&lu&i"$
&"d m&i"&i"i"$ occu)&io"&l he&lh &"d s&+e*
1O>S2 &#&re"ess,
NOMINAL DURATION : . hours
CERTIFICATE LE0EL : NC II
PRERE/UISITE : "o"e

SUMMARY OF LEARNIN- OUTCOMES:

U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:

LO4, Ide"i* h&C&rds &"d ris!s

LO5, Ev&lu&e h&C&rds &"d ris!s

LO6, Co"rol h&C&rds &"d ris!s
LO., M&i"&i" occu)&io"&l he&lh &"d s&+e* &#&re"ess
LO4, IDENTIFY >AEARDS AND RIS8S
ASSESSMENT CRITERIA:

4, 7or!)l&ce h&C&rds &"d ris!s &re ide"i+ied &"d cle&rl* eA)l&i"ed,
5, >&C&rds3ris!s &"d is corres)o"di"$ i"dic&ors &re ide"i+ied i" #ih
he com)&"* )rocedures,
6, Co"i"$e"c* me&sures &re reco$"iCed &"d es&(lished i"
&ccord&"ce #ih or$&"iC&io"&l )rocedures,

CONTENTS:

4, >&C&rds &"d ris!s ide"i+ic&io" &"d co"rol
5, Or$&"iC&io"&l s&+e* &"d he&lh )roocol
6, Threshold limi v&lue 1TL02
., O>S i"dic&ors

CONDITIONS:
The sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, 7or!)l&ce
5, Perso"&l )roecive e'ui)me" 1PPE2
6, Le&r"i"$ $uides
., >&"d9ous
G Or$&"iC&io"&l s&+e* &"d he&lh )roocol
G O>S i"dic&ors
G Threshold limi v&lue
G >&C&rds3ris! ide"i+ic&io" &"d co"rol
:, CDFs% 0>S &)es% r&"s)&re"cies

MET>ODOLO-IES:

4, I"er&cive 9lecure
5, Simul&io"
6, S*m)osium
., -rou) d*"&mics

ASSESSMENT MET>ODS:

4, Siu&io" &"&l*sis
5, I"ervie#
6, Pr&cic&l eA&mi"&io"
., 7rie" eA&mi"&io"
LO5, E0ALUATE >AEARDS AND RIS8S
ASSESSMENT CRITERIA:

4, Terms o+ m&Aimum oler&(le limis &re ide"i+ied (&sed o"
hreshold limi v&lues 1TL02
5, E++ecs o+ h&C&rds &re deermi"ed,
6, O>S issues &"d co"cer"s &re ide"i+ied i" &ccord&"ce #ih
#or!)l&ce re'uireme"s &"d relev&" #or!)l&ce O>S le$isl&io",

CONTENTS:

4, TL0 &(le
5, Phili))i"e O>S s&"d&rds
6, E++ecs o+ h&C&rds i" he #or!)l&ce
., Er$o"omics
:, E-- Re$ul&io"s

CONDITIONS:
The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$

4, >&"d ous o"
G Phili))i"e O>S s&"d&rds
G E++ecs o+ h&C&rds i" he #or!)l&ce
G Er$o"omics
G E-- re$ul&io"s
5, TL0 &(le
6, CDFs% 0>S &)es% r&"s)&re"cies

MET>ODOLO-IES:

4, I"er&cive lecure
5, Siu&io" &"&l*sis
6, S*m)osium
., Film vie#i"$
:, -rou) d*"&mics

ASSESSMENT MET>ODS:

4, I"ervie#
5, 7rie" eA&mi"&io"
6, Simul&io"
LO6, CONTROL >AEARDS AND RIS8S
ASSESSMENT CRITERIA:

4, O>S )rocedures +or co"rolli"$ h&C&rds &"d ris! &re sricl* +ollo#ed,
5, Procedures i" de&li"$ #ih #or!)l&ce &ccide"s% +ire &"d emer$e"cies &re
+ollo#ed i" &ccord&"ce #ih he or$&"iC&io"Fs O>S )olicies,
6, Perso"&l )roecive e'ui)me" 1PPE2 is correcl* used i" &ccord&"ce #ih
or$&"iC&io"Fs O>S )rocedures &"d )r&cices,
., Procedures i" )rovidi"$ &))ro)ri&e &ssis&"ce i" he eve" o+ #or!)l&ce
emer$e"cies &re ide"i+ied i" li"e #ih he es&(lished or$&"iC&io"&l
)roocol,

CONTENTS:

4, S&+e* re$ul&io"s
Cle&" &ir &c
Elecric&l &"d +ire s&+e* code
7&se m&"&$eme"
Dis&ser )re)&red"ess &"d m&"&$eme"
5, Co"i"$e"c* me&sures &"d )rocedures

CONDITIONS:
The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:

4, >&"d ous o"
S&+e* Re$ul&io"s
Cle&" &ir &c
Elecric&l &"d +ire s&+e* code
7&se m&"&$eme"
Dis&ser )re)&red"ess &"d m&"&$eme"
Co"i"$e"c* me&sures &"d )rocedures
5, O>S )erso"&l records
6, PPE
., CDFs% 0>S &)es% r&"s)&re"cies

MET>ODOLO-IES:

4, I"er&cive lecure
5, S*m)osium
6, Film vie#i"$
., -rou) d*"&mics
:, Sel+9)&ced i"srucio"

ASSESSMENT MET>ODS:

4, 7rie" eA&mi"&io"
5, I"ervie#
6, C&se3siu&io" &"&l*sis
., Simul&io"
LO., MAINTAIN OCCUPATIONAL >EALT> AND SAFETY A7ARENESS
ASSESSMENT CRITERIA:

4, Procedures i" emer$e"c* rel&ed drill &re sricl* +ollo#ed i" li"e
#ih he es&(lished or$&"iC&io" $uideli"es &"d )rocedures,
5, O>S )erso"&l records &re +illed u) i" &ccord&"ce #ih #or!)l&ce
re'uireme"s,
6, PPE &re m&i"&i"ed i" li"e #ih or$&"iC&io" $uideli"es &"d
)rocedures,

CONTENTS:

4, O)er&io"&l he&lh &"d s&+e* )rocedure% )r&cices &"d re$ul&io"s
5, Emer$e"c*9rel&ed drills &"d r&i"i"$

CONDITIONS:
The sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$

4, 7or!)l&ce
5, PPE
6, O>S )erso"&l records
., CDFs% 0>S &)es% r&"s)&re"cies
:, >e&lh record

MET>ODOLO-IES:

4, I"er&cive lecure
5, Simul&io"
6, S*m)osium
., Film vie#i"$
:, -rou) d*"&mics

ASSESSMENT MET>ODS:

4, Demo"sr&io"
5, I"ervie#
6, 7rie" eA&mi"&io"
., Por+olio &ssessme"
UNIT OF COMPETENCY : Apply Quality Sta!a"!#
MODULE TITLE : Applyi$ %uality #ta!a"!#
MODULE DESCRIPTION : This module covers he !"o#led$e% s!ills% &iudes
&"d v&lues "eeded o &))l* 'u&li* s&"d&rds i" he
#or!)l&ce, The u"i &lso i"cludes he &))lic&io" o+
relev&" s&+e* )rocedures &"d re$ul&io"s%
or$&"iC&io" )rocedures &"d cusomer re'uireme"s,
NOMINAL DURATION :
CERTIFICATE LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO &' Assess 'u&li* o+ received m&eri&ls
LO (' Assess o#" #or!
LO )' E"$&$e i" 'u&li* im)roveme"
LO &' ASSESS /UALITY OF RECEI0ED MATERIALS
ASSESMENT CRITERIA:
4, 7or! i"srucio" o(&i"ed &"d #or! c&rried ou i" &ccord&"ce #ih
s&"d&rd o)er&i"$ )rocedures,
5, Received m&eri&ls chec!ed &$&i"s #or!)l&ce s&"d&rds &"d
s)eci+ic&io"s,
6, F&ul* m&eri&ls rel&ed o #or! &re ide"i+ied &"d isol&ed
., F&uls &"d &"* ide"i+ied c&uses recorded &"d or re)ored o he
su)ervisor co"cer"ed i" &ccord&"ce #ih #or!)l&ce )rocedures
:, F&ul* m&eri&ls &re re)l&ced i" &ccord&"ce #ih #or!)l&ce )rocedures
CONTENTS:
4, Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
5, 7or!)l&ce s&"d&rds &"d s)eci+ic&io"s
6, Procedures i" o(&i"i"$ &"d c&rr*i"$ ou #or! i"srucio"s
., /u&li* chec!i"$ )rocedures
:, F&ul ide"i+ic&io" &"d re)ori"$
;, S&+e* &"d e"viro"me"&l &s)ecs o+ )roducio" )rocess
<, C&rr* ou #or! i" &ccord&"ce #ih )olicies &"d )rocedures
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
4, 7or! i"srucio"s
5, M&"u&ls 1O)er&io" M&"u&l o+ he com)&"* % M&"u+&curerFs I"srucio" 3
Service M&"u&l2
6, Com)&"* 3 7or!)l&ce s&"d&rds &"d s)eci+ic&io"s
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO (' ASSESS O7N 7OR8
ASSESMENT CRITERIA:
4, Docume"&io" rel&ive o 'u&li* #ihi" he com)&"* ide"i+ied &"d used
5, Com)leed #or! chec!ed &$&i"s #or!)l&ce s&"d&rds &"d s)eci+ic&io"s
6, Errors &re ide"i+ied &"d isol&ed
., I"+orm&io" o" he 'u&li* &"d oher i"dic&ors o+ )roducio" )rocedures
recorded i" &ccord&"ce #ih #or!)l&ce )rocedures
:, I" c&ses o+ devi&io" +rom s)eci+ic 'u&li* s&"d&rds% c&uses docume"ed
&"d re)ored i" &ccord&"ce #ih he #or!)l&ceFs s&"d&rd o)er&i"$
)rocedures,
CONTENTS:
4, Commu"ic&io" s!ills "eeded o i"er)re &"d &))l* de+i"ed #or!
)rocedures
5, Ide"i+*i"$ errors 1devi&io" +rom cusomer &"d or or$&"iC&io"
re'uireme"s2
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
4, Or$&"iC&io" #or! )rocedures
5, M&"u+&curerFs I"srucio" M&"u&l
6, Cusomer re'uireme"s
., Oher +orms
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO )' E"$&$e i" 'u&li* im)roveme"
ASSESMENT CRITERIA:
4, Process im)roveme" )rocedures )&rici)&ed i" rel&ive o #or!)l&ce
&ssi$"me"
5, 7or! c&rried ou i" &ccord&"ce #ih )rocess im)roveme" )rocedures
6, Per+orm&"ce o+ o)er&io" or 'u&li* o+ )roduc o+ service o e"sure
cusomer s&is+&cio" mo"iored
CONTENTS:
4, Relev&" )roducio" )rocesses% m&eri&ls &"d )roducs
5, S&+e* &"d e"viro"me"&l &s)ecs o+ )roducio" )rocesses
6, Criic&l hi"!i"$
., /u&li* im)roveme" )rocesses
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
4, Or$&"iC&io" #or! )rocedures
5, M&"u+&curerFs I"srucio" M&"u&l
6, Cusomer re'uireme"s
., Oher +orms
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS
MODULE TITLE : P*"+,"-i$ .,-put*" ,p*"ati,#
MODULE DESCRIPTION : This module covers he !"o#led$e% s!ills% &iudes
&"d v&lues "eeded o )er+orm com)uer o)er&io"s
#hich i"clude i")ui"$% &ccessi"$% )roduci"$% &"d
r&"s+erri"$ d&& usi"$ he &))ro)ri&e h&rd#&re &"d
so+#&re
NOMINAL DURATION :
CERTIFICATE LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO &' Pl&" &"d )re)&re +or &s!s o (e &!e" 3 u"der&!e"
LO (' I")u d&& i"o com)uer
LO )' Access i"+orm&io" usi"$ com)uer
LO /' Produce ou)u3d&& usi"$ com)uer s*sems
LO 0' Use (&sic +u"cio"s o+ & 7e( (ro#ser o loc&e i"+orm&io"
LO 1' M&i"&i" com)uer e'ui)me" &"d s*sems
LO &' PLAN AND PREPARE FOR TAS8S TO BE UNDERTA8EN
ASSESSMENT CRITERIA:
4, Re'uireme"s o+ &s!s deermi"ed i" &ccord&"ce #ih he re'uired ou)u
5, A))ro)ri&e h&rd#&re &"d so+#&re seleced &ccordi"$ o &s! &ssi$"ed
&"d re'uired oucome
6, T&s! )l&""ed o e"sure h& O> &"d S $uideli"es &"d )rocedures
+ollo#ed
., Clie"9s)eci+ic $uideli"es &"d )rocedures +ollo#ed
:, Re'uired d&& securi* $uideli"es &))lied i" &ccord&"ce #ih eAisi"$
)rocedures
CONTENTS:
4, Re&di"$ &"d com)rehe"sio" s!ills re'uired o i"er)re #or! i"srucio"s
&"d o i"er)re (&sic user m&"u&ls
5, O> &"d S )ri"ci)les &"d res)o"si(iliies
6, M&i" *)es o+ com)uers &"d (&sic +e&ures o+ di++ere" o)er&i"$ s*sems
., M&i" )&rs o+ & com)uer
:, Sor&$e devices &"d (&sic c&e$ories o+ memor*
;, Relev&" *)es o+ so+#&re
<, -e"er&l securi*% )riv&c* le$isl&io" &"d co)*ri$h
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
E'ui)me":
9 4 u"i o+ com)uer
9 vol&$e re$ul&or 3 UPS
Le&r"i"$ M&eri&ls:
9 Le&r"i"$ M&"u&ls
9 7or! I"srucio"
9 >&"d9ous
Su))lies 3 M&eri&ls:
9 O)er&i"$ S*sem
9 A))lic&io" )ro$r&m
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO (' INPUT DATA INTO COMPUTER
ASSESSMENT CRITERIA:
4, D&& e"ered i"o he com)uer usi"$ &))ro)ri&e )ro$r&m3&))lic&io" i"
&ccord&"ce #ih com)&"* )rocedure
5, Accur&c* o+ i"+orm&io" chec!ed &"d i"+orm&io" s&ved i" &ccord&"ce
#ih s&"d&rd o)er&i"$ )rocedures
6, I")ued d&& sored i" sor&$e medi& &ccordi"$ o re'uireme"s
., 7or! )er+ormed #ihi" er$o"omic $uideli"es
CONTENTS:
4, Relev&" *)es o+ so+#&re
5, Commu"ic&io" s!ills o ide"i+* li"es o+ commu"ic&io"% re'ues &dvice%
+ollo# i"srucio"s &"d receive +eed(&c!
6, Sor&$e devices &"d (&sic c&e$ories o+ memor*
., B&sic er$o"omics o+ !e*(o&rd &"d com)uer user
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
E'ui)me":
9 4 u"i o+ com)uer
9 vol&$e re$ul&or 3 UPS
Le&r"i"$ M&eri&ls:
9 Le&r"i"$ M&"u&ls
9 7or! I"srucio"
9 >&"d9ous
Su))lies 3 M&eri&ls:
9 O)er&i"$ S*sem
9 A))lic&io" )ro$r&m
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO )' ACCESS INFORMATION USIN- COMPUTER
ASSESSMENT CRITERIA:
4, Correc )ro$r&m3&))lic&io" seleced (&sed o" Bo( re'uireme"s
5, Pro$r&m3A))lic&io" co"&i"i"$ he i"+orm&io" re'uired &ccessed
&ccordi"$ o com)&"* )rocedures
6, Des!o) ico"s correcl* seleced% o)e"ed &"d closed +or "&vi$&io"
)ur)oses
., 8e*(o&rd ech"i'ues c&rried ou i" li"e #ih O>S re'uireme"s +or s&+e
use o+ !e*(o&rds
:,
CONTENTS:
4, Relev&" *)es o+ so+#&re
5, Busi"ess A))lic&io"
6, S*sem so+#&re
., B&sic er$o"omics o+ !e*(o&rd &"d com)uer user
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
E'ui)me":
9 4 u"i o+ com)uer
9 vol&$e re$ul&or 3 UPS
Le&r"i"$ M&eri&ls:
9 Le&r"i"$ M&"u&ls
9 7or! I"srucio"
9 >&"d9ous
Su))lies 3 M&eri&ls:
9 O)er&i"$ S*sem
9 A))lic&io" )ro$r&m
9 Dis!s
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO /' PRODUCE OUTPUT3DATA USIN- COMPUTER SYSTEM
ASSESSMENT CRITERIA:
4, E"ered d&& )rocessed usi"$ &))ro)ri&e so+#&re comm&"ds
5, D&& )ri"ed &s re'uired usi"$ com)uer h&rd#&re3)eri)her&l devices i"
&ccord&"ce #ih s&"d&rd o)er&i"$ )rocedures
6, Files &"d d&& r&"s+erred (e#ee" com)&i(le s*sems usi"$ com)uer
so+#&re% h&rd#&re3)eri)her&l devices i" &ccord&"ce #ih s&"d&rd
o)er&i"$ )rocedures
CONTENTS:
4, Relev&" *)es o+ so+#&re
5, Com)uer )eri)her&ls
6, Sor&$e devices &"d (&sic c&e$ories o+ memor*
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
E'ui)me":
9 4 u"i o+ com)uer
9 )ri"er
9 vol&$e re$ul&or 3 UPS
Le&r"i"$ M&eri&ls:
9 Le&r"i"$ M&"u&ls
9 7or! I"srucio"
9 >&"d9ous
Su))lies 3 M&eri&ls:
9 O)er&i"$ S*sem
9 A))lic&io" )ro$r&m
9 Dis!s
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 0' USE BASIC FUNCTIONS OF A 7EB BRO7SER TO LOCATE
INFORMATION
ASSESSMENT CRITERIA:
4, I"+orm&io" re'uireme"s +or I"er"e se&rch es&(lished
5, Bro#ser l&u"ched
6, Se&rch e"$i"e lo&ded
., A))ro)ri&e se&rch crieri& &"d3or URL o+ sie e"ered
:, Relev&" li"!s +ollo#ed o loc&e re'uired i"+orm&io"
;, Use+ul )&$es (oo!m&r!ed or )ri"ed &s re'uired
CONTENTS:
4, 7e( sur+i"$
5, 7e( (ro#sers
6, Se&rch e"$i"es
., URLS &"d !e*#ords
:, Li"!s
;, Boo!m&r!i"$
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
E'ui)me":
9 4 u"i o+ com)uer
9 vol&$e re$ul&or 3 UPS
Le&r"i"$ M&eri&ls:
9 Le&r"i"$ M&"u&ls
9 7or! I"srucio"
9 >&"d9ous
Su))lies 3 M&eri&ls:
9 O)er&i"$ S*sem
9 A))lic&io" )ro$r&m
9 Dis!s
9 P&)er
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 1' M&i"&i" com)uer e'ui)me" &"d s*sems
ASSESSMENT CRITERIA:
4, Procedures +or e"suri"$ securi* o+ d&&% i"cludi"$ re$ul&r (&c!9u)s &"d
virus chec!s im)leme"ed i" &ccord&"ce #ih s&"d&rd o)er&i"$
)rocedures
5, B&sic +ile m&i"e"&"ce )rocedures im)leme"ed i" li"e #ih s&"d&rd
o)er&i"$ )rocedures
CONTENTS:
4, Securi* me&sures
5, A"i9virus so+#&re3)ro$r&ms
6, File M&"&$eme"
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
E'ui)me":
9 4 u"i o+ com)uer
9 vol&$e re$ul&or 3 UPS
Le&r"i"$ M&eri&ls:
9 Le&r"i"$ M&"u&ls
9 7or! I"srucio"
9 >&"d9ous
Su))lies 3 M&eri&ls:
9 O)er&i"$ S*sem
9 A))lic&io" )ro$r&m
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
UNIT OF COMPETENCY : P*"+,"- -*#u"ati, a! .al.ulati,
MODULE TITLE : P*"+,"-i$ -*#u"ati, a! .al.ulati,
MODULE DESCRIPTION : This u"i covers he !"o#led$e% s!ills &"d &iudes
&"d v&lues "eeded ide"i+*% c&re% &"d use
me&suri"$ i"srume"s,
NOMINAL DURATION :
CERTIFICATE LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO 4, Selec me&suri"$ i"srume"s
LO 5, C&rr* ou me&sureme"s &"d c&lcul&io"
LO 6, M&i"&i" me&suri"$ i"srume"s
LO 4, SELECT MEASURIN- INSTRUMENTS
ASSESSMENT CRITERIA:
4, O(Bec or com)o"e" o (e me&sured ide"i+ied
5, Correc s)eci+ic&io"s o(&i"ed +rom relev&" source
6, Me&suri"$ ools seleced i" li"e #ih Bo( re'uireme"s
CONTENTS:
T*)es o+ com)o"e"s &"d o(Bec o (e ide"i+ied
8"o#i"$ he correc s)eci+ic&io"s o+ he relev&" sources
Ide"i+* he "ecess&r* me&suri"$ ools i" seleci"$ he Bo(
re'uireme"s
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Commu"ic&io" s!ills
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
Tr* s'u&re
Pror&cor
Seel rule
T&)er
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 5, CARRY OUT MEASUREMENTS AND CALCULATION
ASSESSMENT CRITERIA:
4, A))ro)ri&e me&suri"$ i"srume" seleced o &chieve re'uired
oucome,
5, Accur&e me&sureme"s o(&i"ed +or Bo(,
6, C&lcul&io" "eeded o com)lee #or! &s!s &re )er+ormed usi"$
he +our +u"d&me"&ls o)er&io"s 1&ddiio"% su(r&cio"s%
muli)lic&io" &"d divisio"2
., C&lcul&io" i"volvi"$ +r&cio"s% )erce"&$es% &"d miAed "um(ers
used o com)lee #or!)l&ce &s!s,
:, I"srume"s re&d o he limi o+ &ccur&c* o+ he ool,
CONTENTS:
Ide"i+*i"$ &))ro)ri&e me&suri"$ i"srume"s o (e used,
Use &ccur&e me&sureme"s +or he &s!s $ive",
Usi"$ he +our +u"d&me"s o+ m&hem&ic&l o)er&io"s
I"roduci"$ )ro)er )rocedure i" c&lcul&i"$ +r&cio"s% )erce"&$es%
&"d miAed "um(ers o )er+orm i" he $ive" &s!s,
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Commu"ic&io" s!ills
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
Tor$ue $&u$e
Com(i"&io" $&u$e
0olume
Are&
Circums&"ce
Thic!"ess
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 6, MAINTAIN MEASURIN- INSTRUMENTS
ASSESSMENT CRITERIA:
4, Me&suri"$ i"srume"s "o dro))ed o &void d&m&$e,
5, Me&suri"$ i"srume"s cle&"ed (e+ore &"d &+er usi"$,
6, Pro)er sor&$e o+ i"srume"s u"der&!e" &ccordi"$ o he
m&"u+&curerFs s)eci+ic&io"s &"d s&"d&rd o)er&i"$ )rocedures,
CONTENTS:
Usi"$ &))ro)ri&e i"srume"s ools o &void d&m&$e,
Pro)er )rocedure i" cle&"i"$ u) he #or!)l&ce (e+ore &"d &+er usi"$
Ide"i+*i"$ he )ro)er sor&$e o+ he i"srume"s o (e !e) h& me
he m&"u+&curerFs s)eci+ic&io"s &"d s&"d&rd o &void d&m&$e i"
mism&chi"$,
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Commu"ic&io" s!ills
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
Sr&i$h ed$e
Seel rule
Dis)l&ceme"
I"side di&meer
Ouside di&meer
Thic!"ess
T&)er
Ou o+ rou"d"ess
MET>ODOLO-Y:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESMENT MET>OD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l Demo"sr&io"
UNIT OF COMPETENCY : P"*pa"* a! it*"p"*t t*.2i.al !"a3i$
MODULE TITLE : P"*pa"i$ a! it*"p"*ti$ t*.2i.al !"a3i$
MODULE DESCRIPTION : This module covers he !"o#led$e% s!ills &"d
&iude &"d v&lues "eeded o )re)&re3i"er)re
di&$r&ms% e"$i"eeri"$ &((revi&io" &"d dr&#i"$s%
s*m(ols &"d dime"sio"s
NOMINAL DURATION :
CERTIFICATE LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO &' Ide"i+* di++ere" !i"ds o+ ech"ic&l dr&#i"$s
LO (' I"er)re ech"ic&l dr&#i"$
LO )' Pre)&re 3 M&!e ch&"$es o" elecric&l 3 elecro"ic schem&ics &"d dr&#i"$s
LO &' IDENTIFY DIFFERENT 8INDS OF TEC>NICAL DRA7IN-S
ASSESMENT CRITERIA:
4, Correc ech"ic&l dr&#i"$ seleced &ccordi"$ o Bo( re'uireme"s
5, Tech"ic&l dr&#i"$s se$re$&ed i" &ccord&"ce #ih he *)es &"d !i"ds o+
dr&#i"$s,
CONTENTS:
4, Dr&#i"$ co"ve"io"s
5, S*m(ols
6, Dime"sio"i"$ co"ve"io"s
., M&r!u) 3 No&io" o+ dr&#i"$s
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
4, Schem&ic di&$r&ms
5, Ch&rs
6, Bloc! di&$r&ms
., L&*ou )l&"s
:, Loc&io" Pl&"s
;, Process &"d I"srume"&io" di&$r&ms
<, Loo) di&$r&ms
H, S*sem Co"rol di&$r&ms
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO (' INTERPRET TEC>NICAL DRA7IN-
ASSESMENT CRITERIA:
4, Com)o"e"s% &ssem(lies or o(Becs reco$"iCed &s re'uired
5, Dime"sio"s o+ he !e* +e&ures o+ he o(Becs de)iced i" he dr&#i"$
correcl* ide"i+ied
6, S*m(ols used i" he dr&#i"$ ide"i+ied &"d i"er)reed correcl*
., Dr&#i"$ chec!ed &"d v&lid&ed &$&i"s Bo( re'uireme"s or e'ui)me" i"
&ccord&"ce #ih s&"d&rd o)er&i"$ )rocedures
CONTENTS:
4, Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"s
5, S!ills i" i"er)rei"$ elecric&l 3 elecro"ic si$"s &"d s*m(ols
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
4, Schem&ic di&$r&ms
5, Ch&rs
6, Bloc! di&$r&ms
., L&*ou )l&"s
:, Loc&io" Pl&"s
;, Process &"d I"srume"&io" di&$r&ms
<, Loo) di&$r&ms
H, S*sem Co"rol di&$r&ms
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO )' PREPARE 3 MA8E C>AN-ES ON ELECTRICAL 3 ELECTRONIC
SC>EMATICS AND DRA7IN-S
ASSESMENT CRITERIA:
4, Elecric&l3 Elecro"ic schem&ic dr&#" &"d correcl* ide"i+ied
5, Correc dr&#i"$ ide"i+ied% e'ui)me" seleced &"d used i" &ccord&"ce
#ih Bo( re'uireme"s
CONTENTS:
4, M&hem&ics
5, Commu"ic&io" s!ills
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
4, Com)o"e"s 3 Dividers
5, Dr&#i"$ (o&rds
6, Rulers
., T9s'u&re
:, C&lcul&or
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
UNIT OF COMPETENCY : U#* 2a! t,,l#
MODULE TITLE : U#i$ 2a! t,,l#
MODULE DESCRIPTION : This u"i covers he !"o#led$e% s!ills &"d &iudes
o" he s&+e use% h&"dli"$ &"d m&i"e"&"ce o+ ools,
NOMINAL DURATION :
CERTIFICATE LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO 4, Pl&" &"d )re)&re +or &s!s o (e u"der&!e"
LO 5, Pre)&re h&"d ools
LO 6, Use &))ro)ri&e h&"d ools &"d es e'ui)me"
LO ., M&i"&i" h&"d ools
LO 4, PLAN AND PREPARE FOR TAS8S TO BE UNDERTA8EN
ASSESMENT CRITERIA:
4, T&s!s o (e u"der&!e" )ro)erl* ide"i+ied,
5, A))ro)ri&e h&"d ools ide"i+*
6, >&"d ools seleced &ccordi"$ o he &s! re'uireme"s
CONTENTS:
Ide"i+*i"$ &))ro)ri&e h&"d ools
Ide"i+*i"$ &s!s
Seleci"$ &))ro)ri&e h&"d ools
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
>&"d ools +or &dBusi"$% dism&"li"$% &ssem(li"$% +i"ishi"$% cui"$%
scre#drivers% )liers% )u"ches
7re"ches
+iles

METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 5, PREPARE >AND TOOLS
ASSESMENT CRITERIA:
4, A))ro)ri&e h&"d ools chec!ed +or )ro)er o)er&io" &"d s&+e*
5, U"s&+e or +&ul* ools ide"i+ied
6, M&r!ed &ll ools +or re)&ir &ccordi"$ o s&"d&rd com)&"* )rocedures
CONTENTS:
O)er&io" o+ h&"d ools
Fu"cio" o+ h&"d ools
Commo" +&uls o+ h&"d ools
S&+e* re'uireme"s o+ h&"d ools
Pre)&ri"$ ools
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
>&"d ools +or &dBusi"$% dism&"li"$% &ssem(li"$% +i"ishi"$% cui"$%
Tool se 1 scre#drivers% )liers% )u"ches% #re"ches% +iles2
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 6, USE APPROPRIATE >AND TOOLS AND TEST E/UIPMENT
ASSESMENT CRITERIA:
4, Tools used &ccordi"$ o &s!s u"der&!e"
5, All s&+e* )rocedures i" usi"$ ools o(served & &ll imes
6, M&l+u"cio"s% u")l&""ed or u"usu&l eve"s re)ored o he su)ervisor

CONTENTS:
Fu"cio" o+ ools
S&+e* re'uireme"s o+ ools
Pro)er used o+ ools
Cre&i"$ re)or +or m&l+u"cio"s% u")l&""ed or u"usu&l eve"s
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
Cle&"i"$
Lu(ric&i"$
Ti$he"i"$
Sim)le ool re)&irs
>&"d Sh&r)e"i"$
AdBusme" usi"$ correc )rocedures
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO ., MAINTAIN >AND TOOLS
ASSESMENT CRITERIA:
4, Tools used &ccordi"$ o &s!s u"der&!e"
5, Roui"e m&i"e"&"ce o+ ools u"der&!e" &ccordi"$ o s&"d&rd
o)er&io"&l )rocedures% )ri"ci)les &"d ech"i'ues
6, Tools sored s&+el* i" &))ro)ri&e loc&io"s i" &ccord&"ce #ih
m&"u+&curers s)eci+ic&io"s or s&"d&rd o)er&i"$ )rocedures
CONTENTS:
M&i"e"&"ce o+ ools
Sor&$e o+ ools
S&"d&rd o)er&io"&l )rocedures% )ri"ci)les &"d ech"i'ues i"
m&i"&i"i"$ & ools
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
Cle&"i"$
Lu(ric&i"$
Ti$he"i"$
MET>ODOLO-Y:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
MET>OD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l Demo"sr&io"
UNIT OF COMPETENCY : T*"-iat* a! .,*.t El*.t"i.al Wi"i$ a!
El*.t",i.# Ci".uit
MODULE TITLE : T*"-iati$ a! .,*.ti$ El*.t"i.al Wi"i$
a! El*.t",i.# Ci".uit .,-p,*t
MODULE DESCRIPTION : This u"i covers he !"o#led$e% s!ills &"d &iudes
&"d v&lues "eeded o ermi"&e &"d co""ec
elecric&l #iri"$ &"d elecro"ic circuis,
NOMINAL DURATION :
CERTIFICATE LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO 4, Pl&" &"d )re)&re +or ermi"&io"3co""ecio" o+ elecric&l #iri"$3elecro"ics
Circuis
LO 5, Termi"&e3co""ec #iri"$3elecro"ic circuis
LO 6, Tes ermi"&io"3co""ecio"s o+ elecric&l #iri"$3elecro"ics circuis
LO 4, PLAN AND PREPARE FOR TERMINATION3CONNECTION OF
ELECTRICAL 7IRIN-3ELECTRONICS CIRCUITS
ASSESSMENT CRITERIA:
4, M&eri&ls chec!ed &ccordi"$ o s)eci+ic&io" &"d &s!s
5, A))ro)ri&e ools &"d e'ui)me" seleced &ccordi"$ o &s!s
re'uireme"s
6, T&s! is )l&""ed o e"sure O> = S $uideli"es &"d )rocedures
+ollo#ed,
., Elecric&l #iri"$3elecro"ic% circuis correcl* )re)&red +or
co""eci"$3ermi"&io" i" &ccord&"ce #ih i"srucio"s &"d
#or!sie )rocedures,
CONTENTS:
Ide"i+ied he m&eri&ls "eeded o )er+orm he $ive" s)eci+ic&io"
Used &))ro)ri&e ools &"d e'ui)me" &s re'uired i" he $ive" &s!s
Prior )l&""i"$ o )er+orm he s)eci+ic $uideli"es &"d )rocedures
E"suri"$ he &ccur&c* &"d correc"ess o+ elecric&l3#iri"$ &"d
elecro"ics co""ecio"s o (e used &"d )l&ced i" he #or!sie,
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Commu"ic&io" s!ills
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
M&eri&ls
Solderi"$ le&d
Toos &"d e'ui)me"
Pliers
Perso"&l Proecive E'ui)me"
-o$$les
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 5, TERMINATE3CONNECT 7IRIN-3ELECTRONIC CIRCUITS
ASSESSMENT CRITERIA:
4, S&+e* )rocedures i" usi"$ ools o(served & &ll imes &"d
&))ro)ri&e )erso"&l )roecive e'ui)me" used
5, All #or!s u"der&!e" s&+e* i" &ccord&"ce #ih he
#or!)l&ce &"d s&"d&rd )rocedures,
6, A))ro)ri&e r&"$es o+ mehods i" ermi"&io"3co""ecio"
used &ccordi"$ o s)eci+ic&io"s% m&"u+&curerFs
re'uireme"s &"d s&+e*,
., Correc se'ue"ce o+ o)er&io" +ollo#ed
:, Accessories used &dBused% i+ "ecess&r*
;, Co"+irm ermi"&io"3co""ecio"s u"der&!e" success+ull* i"
&ccord&"ce #ih Bo( s)eci+ic&io",
CONTENTS:
Provide "ecess&r* s&+e* )rocedures i" usi"$ ools &"d &))ro)ri&e
)roecive e'ui)me" i" he #or!sie,
T&s!s $ive" &re (&sed o s&"d&rds )rocedures i" &ccord&"ce #ih
he s&+e* re'uireme"s,
Ide"i+*i"$ &))ro)ri&e mehods i" ermi"&i"$ co""ecio" &re
&ccordi"$ o )rescri(ed s&"d&rds,
Usi"$ )ro)er se'ue"ce o+ o)er&io"
Do(s )er+orm&"ce mus (e i" &ccord&"ce #ih he s&"d&rd
)rocedures,
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Commu"ic&io" s!ills
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
M&eri&ls
C&(les
Solderi"$ le&d
7ires
Tools &"d e'ui)me"
Pliers
Cuers
Scre# drivers
Solderi"$ $u"
Muli9eser
Perso"&l )roecive e'ui)me"
-o$$les
-loves
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO 6, TEST TERMINATION3CONNECTIONS OF ELECTRICAL
7IRIN-3ELECTRONICS CIRCUITS
ASSESSMENT CRITERIA:
4, Tesi"$ o+ &ll com)leed ermi"&io"3co""ecio"s o+ elecric
#iri"$3elecro"ic circuis co"duced +or com)li&"ce #ih
s)eci+ic&io" &"d re$ul&io"s usi"$ &))ro)ri&e )rocedures &"d
e'ui)me"
5, 7iri"$ &"d circuis chec!ed usi"$ s)eci+ied esi"$ )rocedures
6, U")l&""ed eve"s or co"diio"s res)o"ded o i" &ccord&"ce
#ih es&(lished )rocedures,
CONTENTS:
Usi"$ o+ &))ro)ri&e ools i" esi"$ o+ he di++ere" circuis co""eced
o e"sure he v&lidi* &"d co"+ormi* o+ he co""ecio"
Ide"i+* he &ccur&e ools o chec!ed he s)eci+ied #iri"$ circuis
Re&di"$ s!ills re'uired o i"er)re #or! i"srucio"
Commu"ic&io" s!ills
Res)o"di"$ &s com)li&"ce #ih he s&"d&rd es&(lished )rocedures
CONDITIONS:
Sude"s3 r&i"ees mus (e )rovided #ih he +ollo#i"$:
M&eri&ls
C&(les
Solderi"$ le&d
7ires
Tools &"d e'ui)me"
Pliers
Cuers
Scre# drivers
Solderi"$ $u"
Muli9eser
Perso"&l )roecive e'ui)me"
-o$$les
-loves
MET>ODOLO-Y:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESMENT MET>OD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l Demo"sr&io"
UNIT OF COMPETENCY : INSTALL COMPUTER SYSTEMS AND
NETWORKS
UNIT MODULE : INSTALLING COMPUTER SYSTEMS AND
NETWORKS
MODULE DESCRIPTOR : T2i# -,!ul* .,4*"# t2* ,ut.,-*# "*%ui"*!
i i#talli$5 a##*-6li$ a! t*#ti$
.,-put*"# a! .,--, p*"ip2*"al#
NOMINAL DURATION : 17 HOURS
CERTIFICATE LE0EL : NC II
PRERE/UISITE : NC I
SUMMARY OF LEARNIN- OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO &' PLAN AND PREPARE FOR INSTALLATION
LO (' INSTALL E/UIPMENT 3 DE0ICE SYSTEM
LO )' CONDUCT TEST
LO & : PLAN AND PREPARE FOR INSTALLATION
ASSESSMENT CRITERIA:
4, I"s&ll&io" )l&""ed &"d )re)&red o e"sure h& s&+e* me&sures%
)olicies &"d )rocedures +ollo#ed% &"d h& #or! is &))ro)ri&el*
se'ue"ced i" &ccord&"ce #ih he i"dusr* s&"d&rds
5, Tech"ic&l )erso""el co"suled o e"sure h& he #or! coordi"&ed
e++ecivel* #ih ohers i"volved o" he #or!sie
6, Com)uer s*sems &"d "e#or! devices o(&i"ed i" &ccord&"ce #ih
he es&(lished )rocedures &"d o com)l* #ih re'uireme"s
., Loc&io" #here devices &"d s*sems o (e i"s&lled is deermi"ed +rom
Bo( re'uireme"s
:, M&eri&ls "ecess&r* o com)lee he #or! o(&i"ed i" &ccord&"ce #ih
es&(lished )rocedures &"d chec!ed &$&i"s Bo( re'uireme"s
;, Tools% e'ui)me" &"d esi"$ devices "eeded o c&rr* ou he
i"s&ll&io" #or! o(&i"ed i" &ccord&"ce #ih es&(lished )rocedures
&"d chec!ed +or correc o)er&io" &"d s&+e*
<, Pre)&r&or* #or! chec!ed o e"sure h& "o u""ecess&r* d&m&$e h&s
occurred &"d h& #or! com)lies #ih re'uireme"s
CONTENTS:
S&+e* )rocedures
B&sic erms% co"ce)s% +u"cio"s &"d ch&r&cerisics o+ PC h&rd#&re
com)o"e"s
Srucure o+ o)er&i"$ s*sems
F&mili&riC&io" #ih he v&rious com)uer s*semsF com)o"e"s &"d
)eri)her&ls
s*sem co"+i$ur&io"3 sei"$s o+ com)uer s*sems &"d devices
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Perso"&l Proecive e'ui)me" 1 eA, )roecive e*e#e&r% &"i s&ic #ris
#r&)2
Elecro"ic l&(or&or* h&"d ools 1&ssored )liers% &ssored scre# drivers%
solderi"$ iro" = desolderi"$ ool2
LAN eser
Crim)i"$ ools
RS 565 )i" eAerio"3 eAr&cio" ool
Fl&shli$hs
Mirror 1i"s)ecio"2
>&"d9ous
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO (: INSTALL DE0ICE 3 SYSTEM3 E/UIPMENTS
ASSESSMENT CRITERIA:
4, Occu)&io"&l he&lh &"d s&+e* )olicies &"d )rocedures +ollo#ed i"
i"s&lli"$ com)uer s*sems % "e#or! devices% &"d )eri)her&ls
5, Com)uer s*sems% "e#or! devices &"d )eri)her&ls i"s&lled o(&i"ed i"
&ccord&"ce #ih he es&(lished )rocedures &"d o com)l* #ih
re'uireme"s
6, A))ro)ri&e )rocedures i" i"s&lli"$ com)uer s*sems% "e#or! devices
&"d )eri)her&ls &chieve i" &ccord&"ce #ih re'uireme"s #ihou d&m&$e
or disorio" o he surrou"di"$ e"viro"me" &"d services
., 0&ri&io" o devices3s*sems i"s&ll&io" c&rried ou i" &ccord&"ce #ih he
cusomer3clie"Fs re'uireme"s
:, U")l&""ed eve"s or co"diio"s res)o"ded o i" &ccord&"ce o i"
&ccord&"ce #ih es&(lished )rocedures
;, A))rov&l is o(&i"ed i" &ccord&"ce #ih es&(lished )rocedures +rom
&))ro)ri&e )erso""el (e+ore &"* co"i"$e"cies im)leme"ed
<, O" $oi"$ chec!s o+ he 'u&li* o+ he 'u&li* o+ he #or! u"der&!e" i"
&ccord&"ce #ih he es&(lished )rocedures
CONTENTS:
S&+e* )rocedures
B&sic com)uer co"+i$ur&io" se u)
S*semFs s)eci+ic&io"s
Ide"i+*i"$ commo" s*m)oms &"d )ro(lems &ssoci&ed #ih e&ch
devices
Trou(leshooi"$ &"d isol&i"$ PC h&rd#&re )ro(lems
Di&$"osi"$ &"d rou(leshooi"$ h&rd#&re co"+lics
8"o#led$e i" i"s&lli"$ )eri)her&ls% "e#or! devices &"d oher I3O devices
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Perso"&l Proecive e'ui)me" 1 eA, )roecive e*e#e&r% &"i s&ic #ris
#r&)2
Elecro"ic l&(or&or* h&"d ools 1&ssored )liers% &ssored scre# drivers%
solderi"$ iro"% desolderi"$ ool2
LAN eser
Crim)i"$ ools
RS 565 )i" eAerio"3 eAr&cio" ool
Fl&shli$hs
Device drivers % o)er&i"$ s*sem
A))ro)ri&e so+#&re &))lic&io" )ro$r&ms
Di&$"osic so+#&re or uiliies
>&"d9ous
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO ): CONDUCT TEST
ASSESSMENT CRITERIA:
4, Occu)&io"&l he&lh &"d s&+e* )olicies &"d )rocedures +or
i"s&lli"$ com)uer s*sems &"d "e#or! devices +ollo#ed,
5, Circuis &"d s*sems chec!ed &s (ei"$ isol&ed #here "ecess&r*
usi"$ s)eci+ied esi"$ )rocedures
6, P&rs or co""ecio"s o+ he i"s&ll&io" or service h& removed i"
order o co"duc he es sored o )roec &$&i"s loss or d&m&$e
&"d i" &ccord&"ce #ih es&(lished )rocedures
., U")l&""ed eve"s or co"diio"s res)o"ded o i" &ccord&"ce #ih
he i"dusr* re'uireme"s
:, A))rov&l o(&i"ed i" &ccord&"ce #ih es&(lished )rocedures +rom
&))ro)ri&e )erso""el (e+ore &"* co"i"$e"cies &re im)leme"ed
;, Devices3s*sems &"d3or i"s&ll&io" esed o ermi"&ed i"
&ccord&"ce #ih he i"dusr* re'uireme"s
<, P&rs &"d3or co""ecio"s removed +or esi"$ reur"ed o )re9es
co"diio"s i" &ccord&"ce #ih es&(lished )rocedures
H, Fi"&l i"s)ecio"s u"der&!e" o e"sure h& he i"s&lled
devices3s*sems co"+orms o re'uireme"s
I, Docume"s i" rel&io" o he es +or#&rded o &))ro)ri&e
)erso""el &"d3or &uhori* i" &ccord&"ce #ih re'uireme"s
CONTENTS:
S&+e* )rocedures
B&sic com)uer co"+i$ur&io" se u)
U"ders&"di"$ &"d com)&ri"$ v&rious s*semFs s)eci+ic&io"s
Ide"i+*i"$ commo" s*m)oms &"d )ro(lems
Trou(leshooi"$ &"d isol&i"$ )ro(lems
Di&$"osi"$ &"d rou(leshooi"$ co"+lics
I"s&lli"$ )eri)her&ls% "e#or! devices &"d oher I3O devices
8"o#led$e i" )er+ormi"$ (ur"9i" or esi"$ re)&ired or re)l&ced "e#or!
s*sem
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Perso"&l Proecive e'ui)me" 1 eA, )roecive e*e#e&r% &"i s&ic #ris
#r&)2
Elecro"ic l&(or&or* h&"d ools 1&ssored )liers% &ssored scre# drivers%
solderi"$ iro"% desolderi"$ ool2
LAN eser
Crim)i"$ ools
RS 565 )i" eAerio"3 eAr&cio" ool
Fl&shli$hs
Sh&r) )oi"ed #eeCers
Mirror 1i"s)ecio"2
>&"d9ous
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
UNIT OF COMPETENCY : Dia$,#* a! t",u6l*#2,,t .,-put*" #y#t*-
MODULE TITLE : Dia$,#i$ a! t",u6l*#2,,ti$ .,-put*"
#y#t*-
MODULE DESCRIPTOR : T2i# uit .,4*"# t2* 8,3l*!$*5 #8ill# a!
attitu!*# **!*! t, !ia$,#* .,-put*" #y#t*-#
a! *t3,"8#
NOMINAL DURATION : &77 2,u"#
CERTIFICATE LEVEL : NCII
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ee3sude" mus (e &(le o:
LO4, Pl&" &"d )re)&re +or di&$"osis o+ +&uls o+ com)uer s*sems
LO5, Di&$"ose +&uls o+ com)uer s*sems
LO6, Re)&ir de+ecs i" com)uer s*sems &"d "e#or!s
LO., Tes s*sems &"d "e#or!s
LO&' PLAN AND PREPARE FOR DIA-NOSIS OF FAULTS OF COMPUTER
SYSTEMS
ASSESSMENT CRITERIA:
4, F&uls &"d error o+ com)uer s*sem )ro)erl* deermi"ed,
5, Tools 1h&rd#&re3so+#&re2 ide"i+ied i" &ccord&"ce #ih is uses &"d
+u"cio"s,
6, S&+e* )rec&uio"s es&(lished i" &ccord&"ce #ih #or!)l&ce )rocedures,
CONTENTS:
Di++ere" *)es o+ com)uer s*sems error,
So+#&re &s ools +or di&$"osi"$ com)uer s*sems,
>&"d ools &"d is uses,
Procedures i" di&$"osi"$ com)uer s*sems
S&+e* )rec&uio"s
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Tools:
Scre# drivers 1&ssored2
Pliers 1&ssored2
Solderi"$ iro"
7re"ches
Uili* so+#&res
Com)uer s*sem
Policies &"d )rocedures:
Procedures &"d $uideli"es
S&+e* )rec&uio"s
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO(, DIA-NOSE FAULTS OF COMPUTER SYSTEM
ASSESSMENT CRITERIA:
4, Com)o"e"s or )&rs o+ com)uer s*sem cle&rl* ide"i+ied
5, Fu"cio"s o+ he com)uer s*sems eA)l&i"ed
6, F&uls &"d +&ilures o+ he com)uer s*sems di&$"osed (&se o" he Bo(
re'uireme"s
CONTENTS:
P&rs &"d +u"cio"s o+ com)uer s*sem
So+#&re 1 o)er&i"$ s*sem% &))lic&io" so+#&re2
Elecric&l heor*
Com)uer mo"iors
Tech"i'ues +or di&$"osi"$ com)uer s*sem
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Tools:
Scre# drivers 1&ssored2
Pliers 1&ssored2
7re"ches
Uili* so+#&res
M&eri&ls:
Co""ecors
Ad&)ors
Dis!ees
CD ROM
Com)uer s*sem:
Com)lee se o+ #or!i"$ com)uer
S)&re o+ &ll com)o"e"s
Tesi"$ devices:
Mulimeer
Oscillosco)e
A))ro)ri&e so+#&res
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO), REPAIR DEFECTS IN COMPUTER SYSTEMS AND NET7OR8S
ASSESSMENT CRITERIA:
4, De+ecive com)o"e"s )ro)erl* re)l&ced &"d correced
5, Error i" "e#or!s cle&rl* ide"i+ied &"d re)&ired i" li"e #ih s&"d&rd
)rocedures
6, De+ecive com)o"e"s ide"i+ied &"d se)&r&ed o oher com)o"e"s
CONTENTS:
Pro)er re)&iri"$3re)l&ci"$ )rocedures o+ di++ere" com)o"e"s
7iri"$ ech"i'ues
Po#er su))lies
Deermi"i"$ de+ecive com)o"e"s
B&sic "e#or!i"$
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Tools:
Scre# drivers 1&ssored2
Pliers 1&ssored2
Solderi"$ iro"
7re"ches
Uili* so+#&res
Crim)i"$ ools
Com)uer s*sem:
Servers
7or!s&io"s
Pri"ers
Policies &"d )rocedures:
Procedures &"d $uideli"es
Tesi"$ devices:
Mulieser
Oscillosco)e
Ne#or! c&(le esers
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l demo"sr&io"
LO/, TEST SYSTEMS AND NET7OR8S
ASSESSMENT CRITERIA:
4, Com)uer s*sems &"d "e#or!s &re esed i" &ccord&"ce #ih he Bo(
re'uireme"s
5, I"+orm&io" &re sh&red +rom o"e com)uer o &"oher &s )rim&r*
re'uireme" i" com)uer "e#or!i"$
6, Re)ors &re )re)&red &"d com)leed &ccordi"$ o he com)&"*
re'uireme"s
CONTENTS:
-uideli"es +or esi"$ com)uer s*sem
Adv&"ce "e#or!i"$
Com)uer s*sems o)er&io"
Di$i&l elecro"ics
Commu"ic&io"s
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
Com)uer s*sem:
Servers
7or!s&io"s
Pri"ers
Policies &"d )rocedures:
Procedures &"d $uideli"es +or esi"$
Tesi"$ devices:
Ne#or! c&(le eser
>u(s
Ohers:
P&)ers 1+or re)or $e"er&io"2
AC li"e 1o su))l* )o#er2
METHODOLOGY:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESSMENT METHOD:
4, >&"ds9o"
5, Direc o(serv&io"
6, Pr&cic&l Demo"sr&io"
UNIT OF COMPETENCY : CONFI-URED COMPUTER SYSTEMS AND
NET7OR8S
MODULE TITLE : Co"+i$uri"$ Com)uer S*sems &"d Ne#or!s
MODULES DESCRIPTOR: This u"i covers he !"o#led$e% s!ills &"d &iudes
"eeded o co"+i$ure com)uer s*sems &"d
"e#or!s
NOMINAL DURATION :&77 2,u"#
CERFICATION LEVEL : NC II
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
U)o" com)leio" o+ his module% he r&i"ees3sude"s mus (e &(le o:
LO 4, Pl&" &"d )re)&re +or co"+i$ur&io"
LO 5, Co"+i$ure com)uer s*sems &"d "e#or!s
LO 6, I"s)ec &"d es co"+i$ured com)uer s*sems &"d "e#or!s
LO 4, PLAN AND PREPARE FOR CONFI-URATION
ASSESSMENT CRITERIA:
4, Co"+i$ured com)uer s*sems &"d "e#or!s ide"i+ied +rom he Do(3Service
Order or i"srucio"s,
5, Pl&""ed &"d )re)&red Bo( re'uireme"s,
6, Follo#ed O>S )olicies &"d )rocedures o+ Bo( re'uireme"s,
., Chec!ed com)uer s*sems &"d "e#or!s co"+i$ur&io" #ih s)eci+ied
re'uireme"s,
:, Chec!ed "ecess&r* ools% e'ui)me" m&eri&ls
CONTENTS:
I"s)eci"$ #or! i"srucio"s &ccordi"$ o Bo( re'uireme"s,
Pl&""i"$ &"d )re)&ri"$ o+ s&"d&rd o)er&i"$ )rocedures
Occu)&io"&l he&lh &"d s&+e*
Co"+i$uri"$ s*sem &"d "e#or!s
Procedures i" usi"$ he ools &"d e'ui)me"s
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
O> = S )olicies &"d
)rocedures
- O
> = S )olicies
Com)uer s*sems &"d
"e#or!s
- 4
Server
-
Peri)her&ls
- 4
Des!o) Com)uers
M&eri&ls
- 7i
res &"d C&(les
Tools
- Pli
ers
- Phi
li)s scre# driver
E'ui)me"3esi"$
devices
- Com)uer
Perso"&l )roecive
e'ui)me"
- A"
i9s&ic #ris #r&)
MET>ODOLO-Y:
4, Lecure9demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) Discussio"
ASSESSMENT MET>OD:
4, >&"ds9o" &))lic&io"
5, Direc o(serv&io"
6, Pr&cic&l Demo"sr&io"
LO 5, CONFI-URE COMPUTER SYSTEMS AND NET7OR8S
ASSESSMENT CRITERIA:
4, A))ro)ri&e Perso"&l Proecive E'ui)me" &re used &"d O>S )olicies
&"d )rocedures +ollo#ed
5, Norm&l +u"cio" o+ s*sems &"d "e#or!s chec!ed i" &ccord&"ce #ih
m&"u+&curerFs i"srucio"s
6, F&ul or )ro(lem i" he s*sems &"d "e#or!s di&$"osed i" li"e #ih he
s&"d&rd o)er&i"$ )rocedures,
., Com)uer s*sems &"d "e#or!s co"+i$ured i" li"e #ih he s&"d&rd
o)er&i"$ )rocedures,
CONTENTS:
Occu)&io"&l he&lh &"d s&+e*
Tesi"$ "orm&l +u"cio" o+ s*sems &"d "e#or!s
Procedures i" chec!i"$ he +&uls or )ro(lems
Procedures i" co"+i$ure s*sems &"d "e#or!s
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
O> = S )olicies &"d
)rocedures
- O
> = S )olicies
- m&
"u&ls
Com)uer s*sems &"d
"e#or!s
- 4
Server
-
Peri)her&ls
- 4
Des!o) Com)uers
M&eri&ls
- 7i
res &"d C&(les
- A)
)ro)ri&e So+#&re
- Co
m)uer Sor&$e Medi&
Tools
- Pli
ers
- Phi
li)s scre# driver
E'ui)me"3esi"$
devices
- Com)uer
Perso"&l )roecive
e'ui)me"
- A"
i9s&ic #ris #r&)
MET>ODOLO-Y:
Lecure9demo"sr&io"
Sel+9)&ced i"srucio"
-rou) Discussio"
ASSESSMENT MET>OD:
>&"ds9o" &))lic&io"
Direc o(serv&io"
Pr&cic&l Demo"sr&io"
LO 6, INSPECT AND TEST CONFI-URED COMPUTER SYSTEMS AND
NET7OR8S
ASSESSMENT CRITERIA:
4, Fi"&l i"s)ecio"s &re u"der&!e" o e"sure h& he co"+i$ur&io" do"e o"
he s*sems &"d "e#or!s co"+orms #ih he m&"u+&cureFs
i"srucio"3m&"u&l
5, Com)uer s*sems &"d "e#or!s &re chec!ed o e"sure s&+e o)er&io",
6, Re)or is )re)&red &"d com)leed &ccordi"$ o com)&"* re'uireme"s,
CONTENTS:
Occu)&io"&l he&lh &"d s&+e*
I"s)ecio" o+ s*sems &"d "e#or!s #ih m&"u&ls
M&!i"$ docume"s &"d re)ors
CONDITIONS:
Sude"s3r&i"ees mus (e )rovided #ih he +ollo#i"$:
O> = S )olicies &"d
)rocedures
- O
> = S )olicies
- m&
"u&ls
Com)uer s*sems &"d
"e#or!s
- 4
Server
-
Peri)her&ls
- 4
Des!o) Com)uers
M&eri&ls
- 7i
res &"d C&(les
- A)
)ro)ri&e So+#&re
- Co
m)uer Sor&$e Medi&
Tools
- Pli
ers
- Phi
li)s scre# driver
E'ui)me"3esi"$
devices
- Com)uer
Perso"&l )roecive
e'ui)me"
- A"
i9s&ic #ris #r&)
MET>ODOLO-Y:
Lecure9demo"sr&io"
Sel+9)&ced i"srucio"
-rou) Discussio"
ASSESSMENT MET>OD:
>&"ds9o" &))lic&io"
Direc o(serv&io"
Pr&cic&l Demo"sr&io"
UNIT OF COMPETENCY: M&i"&i" Com)uer S*sems &"d "e#or!
MODULE TITLE: M&i"&i"i"$ com)uer s*sems &"d "e#or!s
MODULE DESCRIPTOR: This module covers he !"o#led$e% s!ills &"d &iude
"eeded
o m&i"&i" com)uer s*sems &"d "e#or!s
NOMINAL DURATION: H? hours
CERTIFICATE LE0EL: NC II
PRERE/UISITE
SUMMARY OF LEARNIN- OUTCOMES:
U)o" com)leio" o+ his module% he sude" mus (e &(le o:
LO4 Pl&" &"d )re)&re +or he m&i"e"&"ce o+ com)uer s*sems &"d
"e#or!s,
LO5 M&i"&i" com)uer s*sems
LO6 M&i"&i" Ne#or! s*sems
LO. I"s)ec &"d es co"+i$ured3re)&ired com)uer s*sem &"d
"e#or!s
LO& PLAN AND PREPARE FOR T>E MAINTENANCE OF COMPUTER
SYSTEMS AND NET7OR8S,
ASSESMENT CRITERIA:
4, M&i"e"&"ce )l&""ed &"d )re)&red #ih O>S )olicies &"d
)rocedures,
5, The m&eri&ls% ools% e'ui)me"s &"d esi"$ devices o(&i"ed &"d
chec!ed,
6, Com)uer s*sems &"d "e#or!s chec!ed% ide"i+ied &"d
m&i"&i"ed #ih s)eci+ic&io"s &"d re'uireme"s o co"+orm #ih
m&"u+&curers,
CONTENTS:
Pl&"3co"duc m&i"e"&"ce )rocedures &ccordi"$ o Bo(
re'uireme"s,
S&+e* me&sures &re o(served & &ll imes,
Ide"i+* &"d di&$"ose +&ul* s*sem,
Pre)&re ools &"d es e'ui)me"s,
Ide"i+* or o(&i" PC s)eci+ic&io"s &"d schem&ic di&$r&ms,
Ide"i+* or o(&i" Ne#or! +u"cio"s &"d s)eci+ic&io"s,
CONDITIONS:
O>S $uideli"es &"d )olicies,
PC s)eci+ic&io"s
Ne#or! desi$"s
Schem&ic Di&$r&ms
Boo!s3m&$&Ci"es
M&"u&ls
METHODOLOGY:
Lecure9demo"sr&io"
Sel+9)&ced i"srucio"
-rou) discussio"
ASSESSMENT METHOD:
>&"ds9o"
Direc o(serv&io"
Pr&cic&l demo"sr&io"
LO( MAINTAIN COMPUTER SYSTEMS
ASSESMENT CRITERIA:
4, The "orm&l +u"cio"s o+ com)uer s*sems &re chec!ed &"d esed,
5, The scheduled3)eriodic m&i"e"&"ce &"d cle&"i"$ &re )er+ormed,
6, The re)&irs3re)l&ceme"s &"d sudde" (re&!do#"s res)o"ded i"
&ccord&"ce #ih es&(lished )rocedures,
CONTENTS:
Procedures i" m&i"&i"i"$ com)uer s*sems &re +ollo#ed
S&+e* me&sures &re o(served,
Di&$"ose &"d ide"i+* +&ul* s*sems,
Ru" di&$"osics so+#&re,
Re)&ir or re)l&ce +&ul* s*sem
Bur"9i" or es re)&ired or re)l&ced com)uer s*sem
CONDITIONS:
PC s)eci+ic&io"
Schem&ic Di&$r&ms
Perso"&l )roecive e'ui)me"s
4, -loves &"d $o$$les
5, M&s!s
6, A"i9s&ic #ris #r&)s
M&eri&ls
4, Co"&c cle&"ers3 so&) or deer$e"s
5, Dus (rush
6, Ch&mois or r&$s
., B&si"3 #&er
Di&$"osics so+#&res &"d CDROMs
Tools &"d es e'ui)me"s
4, Sloed he&d scre#driver
5, Phili)s he&d scre#driver
6, Lo"$ "osed )liers
., Alle" (i #re"ch
:, Muli9eser
;, S)&re )&rs
METHODOLOGY:
Lecure9demo"sr&io"
Sel+9)&ced i"srucio"
-rou) discussio"
ASSESSMENT METHOD:
>&"ds9o"
Direc o(serv&io"
Pr&cic&l demo"sr&io"
LO) MAINTAIN NET7OR8 SYSTEMS
ASSESMENT CRITERIA:
4, The "orm&l +u"cio"s o+ "e#or! s*sems chec!ed &"d esed,
5, The scheduled3)eriodic m&i"e"&"ce &"d cle&"i"$ )er+ormed,
6, The re)&irs3re)l&ceme"s &"d sudde" (re&!do#"s res)o"ded i"
&ccord&"ce #ih es&(lished )rocedures,
CONTENTS:
&, Procedures i" m&i"&i"i"$ "e#or! s*sems &re +ollo#ed
(, S&+e* me&sures &re o(served,
c, Di&$"ose &"d ide"i+* +&ul* s*sems &"d c&(les,
d, Ru" di&$"osics so+#&re,
e, Re)&ir or re)l&ce +&ul* s*sems &"d c&(les,
+, Bur"9i" or es re)&ired or re)l&ced "e#or! s*sem,
CONDITIONS:
&, PC &"d "e#or! s)eci+ic&io"
(, Ne#or! C&(les &"d )eri)her&ls
i, UTP C&, : c&(les
ii, UTP C&,6 c&(les
iii, RD .: modul&r )lu$
iv, >u(s3s#iches
v, Modem3rouer
c, Ne#or! l&*ou &"d schem&ic di&$r&ms
d, Perso"&l )roecive e'ui)me"s
i, -loves &"d $o$$les
ii, M&s!s
iii, A"i9s&ic #ris #r&)s
e, M&eri&ls
i, Co"&c cle&"ers3 so&) or deer$e"s
ii, Dus (rush
iii, Ch&mois or r&$s
iv, B&si"3 #&er
+, Di&$"osics so+#&res &"d CDROMs
$, Tools &"d es e'ui)me"s
i, Sloed he&d scre#driver
ii, Phili)s he&d scre#driver
iii, Lo"$ "osed )liers
iv, Alle" (i #re"ch
v, Crim)i"$ ool
vi, C&(le eser
vii, Muli9eser
viii, S)&re c&(les
METHODOLOGY:
Lecure9demo"sr&io"
Sel+9)&ced i"srucio"
-rou) discussio"
ASSESSMENT METHOD:
>&"ds9o"
Direc o(serv&io"
Pr&cic&l demo"sr&io"
LO/ INSPECT AND TEST CONFI-URED3REPAIRED COMPUTER SYSTEM
AND NET7OR8S
ASSESMENT CRITERIA:
4, Com)uer s*sem &"d "e#or! chec!ed o e"sure s&+e o)er&io",
5, Fi"&l i"s)ecio" &"d esi"$ &!e" o co"+orm #ih m&"u+&curer
s)eci+ic&io"s,
6, Re)ors )re)&red &"d com)leed o com)&"* re$ul&io"s,
CONTENTS:
4, Chec! he m&i"&i"ed3serviced com)uer s*sems o e"sure
s&+e o)er&io",
5, Ru" or co"duc com)uer o com)uer commu"ic&io"s,
6, Co""ec o he i"er"e i+ "ecess&r*,
., Bur"9i" serviced or re)l&ced com)o"e"s,
:, Reur" com)uer o "e#or!i"$ &re&,
;, Docume" he &s! u"der&!e",
CONDITIONS:
&, PC s)eci+ic&io"
(, Schem&ic Di&$r&ms
c, Di&$"osics so+#&res &"d CDROMs
d, Boo!s3m&"u&ls3m&$&Ci"es
e, Tools &"d es e'ui)me"s
i, Sloed he&d scre#driver
ii, Phili)s he&d scre#driver
iii, Lo"$ "osed )liers
iv, Alle" (i #re"ch
MET>ODOLO-Y:
4, Lecure9Demo"sr&io"
5, Sel+9)&ced i"srucio"
6, -rou) discussio"
ASSESMENT MET>OD:
4, >&"ds o"
5, Direc o(serv&io"
6, Pr&cic&l Demo"sr&io"
., Or&l &"d 7rie" EA&m