Aashish Rai-X (Aarai - TECH MAHINDRA LIM at Cisco) : Wednesday, June 11, 2014

Wednesday, June 11, 2014
Aashish Rai-X(aarai - TECH MAHINDRA LIM at Cisco)

hi
9
:
0
2
P
M
Gowri Jaya Shankar-X(goshanka - TECH MAHINDRA LIM at Cisco)

hi
9
:
0
2
P
M

we try to reprouduce the issue
9
:
0
2
P
M
in cisco lab
9
:
0
3
P
M
by runing some java procesess n checking relevant data in reports
9
:
0
3
P
M

For getting iView response time
9
:
0
4
P
M
iViews need to be running in the target system
9
:
0
4
P
M

dont check iviews , check anyything frm java side like app threds
9
:
0
5
P
M
there are many processes for java
9
:
0
5
P
M

In the report screenshots you sent, which report shows data for threads or anything other than
iViews or users logged in
9
:
0
6
P
M
for looking at iView data....which system are you using
9
:
0
9
P
M
we saw that QS1, EP is not configured...only P73 has portal configrued
9
:
0
9
P
M

tht is customer's screenshot
9
:
1
0
P
M
not ours
9
:
1
0
P
M

right, so basically customer is expecting iView reports to be running
9
:
1
0
P
M
and populated right ?
9
:
1
0
P
M

iview is an example
9
:
1
0
P
M
not a single rreport frm java is having data in tht itpa
9
:
1
1
P
M

ok...what are the other JAVA reports which are not portal based
9
:
1
1
P
M
we need to find corresponding ITPA process running whichis populating that data into the
reports
9
:
1
2
P
M
using the "Publish" activity in ITPA
9
:
1
2
P
M

ok
9
:
1
3
P
M

did you look at the ITPA process "Concurrent Users Metrics"
9
:
1
4
P
M
as an example
9
:
1
4
P
M
there is an activity of type "Publish Multiple Metrics"
9
:
1
4
P
M
you will have to find an iTPA process which is calling an activity of this type to insert JAVA
monitoring data obtained from the JAVA adapter
9
:
1
4
P
M
1) JMX adapter needs to be working
9
:
1
5
P
M
2) Java System reports in the target need to be active and reporting data
9
:
1
5
P
M

can you run one report in our lab and guide us
9
:
1
6
P
M
how to run it
9
:
1
6
P
M
cz was expecting kiran to head this reporting thing as not everone can look into all areas
9
:
1
7
P
M
but he is not able to figure this our
9
:
1
7
P
M
*out
9
:
1
7
P
M

ok can you send me the URL
9
:
1
7
P
M
for the reports
9
:
1
7
P
M
but before getting to the reports....
9
:
1
8
P
M
can you verify these two items
9
:
1
8
P
M
1) JMX adapter needs to be working 8:45 AM
9
:
1
8
P
M

ok let me share that with you
9
:
1
8
P
M

when I say Java System reports - > its not ITPA reports
9
:
1
8
P
M

for the 1st item i am sure its active
9
:
1
8
P
M
but not sure about 2nd one
9
:
1
8
P
M
need to check on that
9
:
1
8
P
M

for JMX adapter to be working
9
:
1
9
P
M
Java system reports need to be active
9
:
1
9
P
M

JMX adpater is working
9
:
1
9
P
M
let me check
9
:
1
9
P
M

which NW version are you working on 9
:
1
9
P
M

we have added Solman system as java system
9
:
1
9
P
M

version of Java ?
9
:
2
0
P
M
7.3
9
:
2
0
P
M
or lower
9
:
2
0
P
M

as we need to do same wrkaround for adding them 7.3
9
:
2
0
P
M

ok for 7.3....you have to goto History Reports -> Monitor Browser
9
:
2
0
P
M
and check the reports which start with name /System*
9
:
2
1
P
M
all of them have to be active
9
:
2
1
P
M
for 7.2 and lower, you have to use a different navigation path
9
:
2
1
P
M

http://sjc-sap-cpo-01.tidalsoft.local/Reports_CPO30/Pages/Folder.aspx
9
:
2
2
P
M

9
:
2
2
P
M

have a check with your tidalsoft account
9
:
2
2
P
M

it needs to be active like the above in NW system...
9
:
2
3
P
M

ok will check on system which we have used
9
:
2
3
P
M

ok
9
:
2
3
P
M
after you check that, we have to find an ITPA process which is running and capturing this data
from Java and calling that activity "Publish Metrics"
9
:
2
4
P
M
and then if thats working, we can check the reports
9
:
2
4
P
M

ok will check n update u
9
:
2
4
P
M

ok thanks....
9
:
2
5
P
M
so this meeting at 9AM
9
:
2
5
P
M
are you prepared for it with analysis
9
:
2
5
P
M

its at 9.30 ist
9
:
2
6
P
M
ya mahesh will be also in the call
9
:
2
6
P
M

right 9AM PST....
9
:
2
6
P
M
ok thanks...
9
:
2
6
P
M

yup
9
:
2
6
P
M

I will just observe then
9
:
2
6
P
M

you can jump in
9
:
2
7
P
M
Wednesday, June 11, 2014

hi
9
:
0
2
P
M

hi
9
:
0
2
P
M

we try to reprouduce the issue
9
:
0
2
P
M
in cisco lab
9
:
0
3
P
M
by runing some java procesess n checking relevant data in reports
9
:
0
3
P
M

For getting iView response time
9
:
0
4
P
M
iViews need to be running in the target system
9
:
0
4
P
M

dont check iviews , check anyything frm java side like app threds
9
:
0
5
P
M
there are many processes for java
9
:
0
5
P
M

In the report screenshots you sent, which report shows data for threads or anything other than
iViews or users logged in
9
:
0
6
P
M
for looking at iView data....which system are you using
9
:
0
9
P
M
we saw that QS1, EP is not configured...only P73 has portal configrued
9
:
0
9
P
M

tht is customer's screenshot
9
:
1
0
P
M
not ours
9
:
1
0
P
M

right, so basically customer is expecting iView reports to be running
9
:
1
0
P
M
and populated right ?
9
:
1
0
P
M

iview is an example
9
:
1
0
P
M
not a single rreport frm java is having data in tht itpa
9
:
1
1
P
M

ok...what are the other JAVA reports which are not portal based
9
:
1
1
P
M
we need to find corresponding ITPA process running whichis populating that data into the
reports
9
:
1
2
P
M
using the "Publish" activity in ITPA
9
:
1
2
P
M

ok
9
:
1
3
P
M

did you look at the ITPA process "Concurrent Users Metrics"
9
:
1
4
P
M
as an example
9
:
1
4
P
M
there is an activity of type "Publish Multiple Metrics"
9
:
1
4
P
M
you will have to find an iTPA process which is calling an activity of this type to insert JAVA
monitoring data obtained from the JAVA adapter
9
:
1
4
P
M
1) JMX adapter needs to be working
9
:
1
5
P
M
9
:
1
5
P
M

can you run one report in our lab and guide us
9
:
1
6
P
M
how to run it 9
:
1
6
P
M
cz was expecting kiran to head this reporting thing as not everone can look into all areas
9
:
1
7
P
M
but he is not able to figure this our
9
:
1
7
P
M
*out
9
:
1
7
P
M

ok can you send me the URL
9
:
1
7
P
M
for the reports
9
:
1
7
P
M
but before getting to the reports....
9
:
1
8
P
M
can you verify these two items
9
:
1
8
P
M
1) JMX adapter needs to be working 8:45 AM
9
:
1
8
P
M

ok let me share that with you
9
:
1
8
P
M

when I say Java System reports - > its not ITPA reports
9
:
1
8
P
M

for the 1st item i am sure its active
9
:
1
8
P
M
but not sure about 2nd one
9
:
1
8
P
M
need to check on that
9
:
1
8
P
M

for JMX adapter to be working
9
:
1
9
P
M
Java system reports need to be active
9
:
1
9
P
M

JMX adpater is working
9
:
1
9
P
M
let me check
9
:
1
9
P
M

which NW version are you working on
9
:
1
9
P
M

we have added Solman system as java system
9
:
1
9
P
M

version of Java ?
9
:
2
0
P
M
7.3
9
:
2
0
P
M
or lower
9
:
2
0
P
M

as we need to do same wrkaround for adding them 7.3
9
:
2
0
P
M

ok for 7.3....you have to goto History Reports -> Monitor Browser
9
:
2
0
P
M
and check the reports which start with name /System*
9
:
2
1
P
M
all of them have to be active
9
:
2
1
P
M
for 7.2 and lower, you have to use a different navigation path
9
:
2
1
P
M

http://sjc-sap-cpo-01.tidalsoft.local/Reports_CPO30/Pages/Folder.aspx
9
:
2
2
P
M

9
:
2
2
P
M

have a check with your tidalsoft account
9
:
2
2
P
M

it needs to be active like the above in NW system...
9
:
2
3
P
M

ok will check on system which we have used
9
:
2
3
P
M

ok
9
:
2
3
P
M
after you check that, we have to find an ITPA process which is running and capturing this data
from Java and calling that activity "Publish Metrics"
9
:
2
4
P
M
and then if thats working, we can check the reports
9
:
2
4
P
M

ok will check n update u
9
:
2
4
P
M

ok thanks....
9
:
2
5
P
M
so this meeting at 9AM
9
:
2
5
P
M
are you prepared for it with analysis
9
:
2
5
P
M

its at 9.30 ist
9
:
2
6
P
M
ya mahesh will be also in the call
9
:
2
6
P
M

right 9AM PST....
9
:
2
6
P
M
ok thanks...
9
:
2
6
P
M

yup
9
:
2
6
P
M

I will just observe then
9
:
2
6
P
M

you can jump in
9
:
2
7
P
M

Aashish Rai-X (Aarai - TECH MAHINDRA LIM at Cisco) : Wednesday, June 11, 2014

Загружено:

Сведения о документе

Оригинальное название

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

Aashish Rai-X (Aarai - TECH MAHINDRA LIM at Cisco) : Wednesday, June 11, 2014

Загружено:

Авторское право:

Доступные форматы

Wednesday, June 11, 2014

Aashish Rai-X(aarai - TECH MAHINDRA LIM at Cisco)

Вам также может понравиться