Name

Address
(h) Home Phone (c) Cell Phone
Email Address
CAREER PROFILE
To obtain a challenging position as an administrative professional, which will allow me to further
utilize m accounting, clerical, customer service and data entr s!ills and ac"uire new
proficiencies#
SKILLS AND PROFICIENCIES
$%$&in
'$ (ffice
A$)**
People$oft
Proofreading
Tping+), wpm
AP-A.
/0 Edwards
Planning-$cheduling
Telephone .eception
1,*** alpha+numeric
2,*** 3*+!e
EMPLOYMENT HISTORY
Grandview C-4 Sc!!" Di#$ric$
Human .esource $ubstitute Cler!-'edicaid 4illing
/une 5*33+Present
(rganize and distribute, as re"uested, substitute application pac!ets#
Hire, train and assign substitutes to district#
%nform substitutes of policies, procedures and provide an training that is necessar for
substitutes to perform their assigned duties#
'aintain manual and electronic documents related to district substitutes#
$upport the finger printing process#
Assist in the application process#
.etrieve substitute re"uest from e+mail, voice mail and directl from administrators or
their secretaries#
Contact administrators or their representatives for an clarification#
%nform administrators or their secretaries of assigned substitute through use of e+mail#
.ecord all re"uests and responses6 maintain accurate substitute records and reports in
computerized data base#
'a!e evening calls from home for substitute assignments#
%nput substitute emploment information in data base#
7eep current and accurate substitute teacher list#
Enter and print %d badges for all staff members#
Enter and print %d badges for students at CA%.#
(rientate and set up training for new custodial substitutes#
Process documents and materials (i#e# paroll reports for substitutes and sub custodial
staff, volunteer bac!ground chec!s and mileage reimbursement)#
8pdate substitute handboo! and elementar school handboo! as needed#
Assist with an issues that school administrators, teachers or substitutes ma have with
Aesop sub sstem#
Cover other departments in their absence (i#e# switchboard 9 mail run)#
Perform bac!ground chec!s on all school volunteers#
.espond to written and verbal in"uiries from a variet of internal and e:ternal sources
for the purpose of resolving problems, providing information and -or referring to
appropriate personnel#
Perform 'edicaid billing for entire school district#
C!m%reen#ive Hea"$
Appointment $etter-Customer $ervice .epresentative
/anuar 5*3* ; 0ecember 5*3*
$cheduled ,*+<, patients dail over the telephone
Conducted courteous and confidential client phone interviews
'aintained professional level of patient confidentialit and adhered to stringent H%PAA
regulations in the preparation of charts and medical records
Danie"# M!vin& ' S$!ra&e( Inc#
.eceptionist-Administrative $upport
/anuar 5**1 ; /anuar 5*3*
.outed <,= calls dail via multi+line telephone sstem
.esearched monetar value of damaged client goods for claims staff
Compiled and mailed mar!eting materials for sales team
.esearched and compiled leads for sales staff6 proofread and edited proposals
Coordinated travel arrangements for operations staff, sales staff and e:ecutives
S)ner&) S$a**in&
.eceptionist-4illing Cler! (assigned to 'idland >ithographing)
?ovember 5**@ + 'a 5**<
*Temporary Assignment
.outed 35*+3@* calls dail via multi+line telephone sstem6
'aintained sales and billing data in '$ E:cel and People$oft for trac!ing and invoicing6
distributed dail invoices to customers
8tilized >ogic Passport accounting program to trac! costs and receivables
Aerified in! "uantities and pricing for print Bobs
GE Ener&)
.eceptionist-Administrative $upport
August 5**) + /une 5**@
*Laid off
.outed 3@*= calls dail6 provided customer service to inbound callers
8tilized /0 Edwards and A$)** operating sstem to record billing data
$cheduled and prepped conference rooms through '$ (utloo! for luncheons and meetings
Compiled and mailed mar!eting materials
Arranged travel and lodging for compan e:ecutives
Fei#$ P+,"ica$i!n#( Inc-
.eceptionist-$ales $upport
0ecember 5**3 + 'a 5**C
.Left to care for sick child
.esponsible for advertisement entr into business director via A$)** sstem
.outed 35*+3@* calls dail6 provided customer service to inbound callers
Prepared large shipments of compan products for distribution
Arranged travel and lodging for compan e:ecutives
prepped conference rooms through '$ (utloo! for luncheons and meetings
Provided general administrative and sales support
ED/CATION
>ongview Communit College
>eeDs $ummit, '(
.atown $outh $enior High
.atown, '(
0iploma ; Eeneral $tudies
REFERENCES
Available upon re"uest