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DWDM Troubleshooting ZTE Corporation Transmission Course Team ZTE University The information contained in the file

DWDM Troubleshooting

ZTE Corporation Transmission Course Team

ZTE University

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Contents
Contents

• Troubleshooting Procedures

• Basic Principles of Troubleshooting

• Basic Considerations for Fault Location

• Common Methods of Locating Fault

• Handling of Classified Faults

ZTE University

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Find and report equipment fault Troubleshooting Procedures Maintenance staff Notify related persons for troubleshooting
Find and report equipment fault
Troubleshooting Procedures
Maintenance staff
Notify related persons for troubleshooting
Maintenance staff
Are the faults processed successfully ? No Notify ZTE local office Maintenance staff The local
Are the faults processed
successfully ?
No
Notify ZTE local office
Maintenance staff
The local office processes faults
by telephone
Local office/maintenance staff
faults by telephone Local office/maintenance staff Yes Are the faults processed successfully ? No The local
Yes Are the faults processed successfully ? No The local office sends related persons to
Yes
Are the faults processed
successfully ?
No
The local office sends related persons
to the site for troubleshooting
Engineering maintenance staff/
maintenance staff
Yes

The equipment runs normally. Keep fault records.

Maintenance staff

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Fault Location Procedure
Fault Location Procedure

1. Check

2. Inquiry

3. Analyze

4. Take the appropriate action

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Fault Causes
Fault Causes

• Engineering Problems

• External Causes

• Improper Operations

• Equipment Interconnection Problems

• Equipment Causes

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Equipment Interconnection Problem
Equipment Interconnection Problem

• ZXMP M800/M900 equipment can access diverse optical signals such as STM-1/STM-4/STM-16 and GE, which are transparently transmitted. Unsuccessful interconnection is usually caused by the optical components features.

• Causes for equipment interconnection failure

Improper fiber connection, incorrect connection of the optical interfaces during maintenance.

Problems of the SDH equipment itself.

Performance deterioration of the OTU, SRM and GEM boards.

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Equipment Causes
Equipment Causes

• It refers to the factors of the transmission equipment itself which result in faults including equipment damage and unsound boards. Equipment damage refers to damage naturally arising due to aging.

• Equipment damage is characterized when the equipment , running for a long period of time, is basically normal prior to a breakdown, and faults occur to individual point (board), or will not appear until some external causes impose their influence.

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Fault Location Guidelines
Fault Location Guidelines

It is critical to locate the fault accurately to a specific site.

General principles of locating faults:

1. In locating fault, check the external factors first, e.g., fiber cut, switching fault, and power failure, and then consider .

2. Accurately locate the site with problems, and then locate faults to the specific board.

3. At the time of alarm analysis, analyze high level alarms first, and then the low level alarms.

the factors of the transmission e ui ment

q

p

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Common Methods of Locating Faults
Common Methods of Locating Faults

Observation & Analysis Method

Test Method

Plugging/Unplugging Method

Re lacement Method

p

Configuration Data Analysis Method

Reconfiguration Method

Instrument Test Method

Empirical Method

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Classification of Fault
Classification of Fault

• Communication Fault

• Service Interruption Fault

• Bit Error Fault

• Clock Synchronization Fault ti

• NMS C

• Orderwire Fault

• Fan Fault

• Equipment Interconnection Fault

• S Interface Fault

F

lt

onnec on

au

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Communication Fault
Communication Fault

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Faults occur

Faults occur
Switching Fault delimitation and nature determination side Coordinate with the switching crew for troubleshooting
Switching
Fault delimitation and
nature determination
side
Coordinate with the switching
crew for troubleshooting
Coordinate with the switching crew for troubleshooting Transmission side Transmission fault delimitation and
Transmission side Transmission fault delimitation and nature determination SDH side
Transmission side
Transmission fault
delimitation and nature
determination
SDH side
Coordinate with SDH for troubleshooting
Coordinate with SDH
for troubleshooting
WDM side Execute WDM troubleshooting flow
WDM side
Execute WDM
troubleshooting flow

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Bit Error Problem
Bit Error Problem

• External causes The optical fiber connector is not clean or is not correctly connected; the optical fiber incurs deteriorated performance and an excessive loss; the equipment is grounded improperly; there is a strong interference source nearby; the equipment works in a high temperature environment without proper heat dissipation.

• Equipment causes OTU transmission performance deterioration; other board problems.

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Example
Example

ch1

chn

ODU OMU A B C D λλ 11 λλ 11 λλ 11 OTUT1OTUT1 OTUGOTUG OTUROTUR
ODU
OMU
A
B
C
D
λλ 11
λλ 11
λλ 11
OTUT1OTUT1
OTUGOTUG
OTUROTUR
ch1
11
11
BABA
LALA
PAPA
BABA
PAPA
λλ nn
λλ nn
λλ nn
OTUTnOTUTn
OTUGOTUG
OTUROTUR
chn
ODU
nn
nn
OMU

• Error code is detected by OTU Find out the where the error code started.

• In an all-wave error code: a. OSNR b. optical power

.

• If only D has all-wave error, fault may happen at the RS between C—D.

• If C also has all-wave error code, fault may happen at the RS between A—C.

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continuation
continuation

In a single-wave error code

• If only one OTUR at D has single-wave error:

a. That OTUR fault.

b. That OTUR receiving power is abnormal (too low or too high).

c. Error forward from the station before D.

Fault at the sending or receiving OTU” Handling: first clean and then change.

• If the first station detects error, fault may happen at SDH side.

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Optical Power Problem
Optical Power Problem

Causes for optical power decrease

• The pigtail transmission performance is deteriorated due to external influences.

e

• au

A f

t accessed SDH equipment.

e op

lt occurs

o th

ti

l t

itti

d

l

u e o

f th

ca

ransm

ng mo

• The performance of the optical card is deteriorated.

• Increase of fiber line loss.

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Solution
Solution

1. Record the related power value and original data. Compare and find the point where the two values differ greatly.

2. Test the optical power of the point with a meter. Note that the test may affect other services.

3. Check the pigtail of the faulty point, replace the damaged pigtail.

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Equipment Interconnection Problem
Equipment Interconnection Problem

Causes

1. Improper fiber connection, more often, incorrect connection of the optical interfaces during maintenance.

2. Problems of the SDH equipment itself.

3. Performance deterioration of the OTU board.

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Solution
Solution

1. Check whether the pigtails are connected incorrectly according to the pasted labels. If any fiber is connected incorrectly, there may be no input signal loss alarm to the equipment, but a lot of abnormal performance values may be generated.

2. Analyze the quantity of the ZXMP M900 output signals with the spectrum analyzer. The signal quality can be improved by raising the output optical power of the opposite OTU board.

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ECC Fault
ECC Fault

Causes

• Receive and transmit optical powers are abnormal.

• Power supply failure, such as equipment power failure or too lower power supply voltage.

• Internal connection problems of the ECC equipment, mainly fiber faults, such as fiber performance deterioration, too high loss or fiber damaged or broken.

• NCP board fault.

• OSC board fault.

• There are a lot of performance data reported by the NE to the NMS, causing ECC to be blocked

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Solution
Solution

1. Analyze the performance data of the OSC board to remove external factors, such as power failure, optical fiber break, and optical fiber performance deterioration.

2. Reset the NCP board at the fault site. If login is still impossible, pull out this NCP board to let ECC pass through, and see if login to the downstream NE is possible. If login still fails, the OSC board might get faulty. In this case, replace the OSC board.

3. If login to the downstream site is successful, check or replace the NCP board at the local site.

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Order Wire Problem
Order Wire Problem

Causes

1. External causes: power failure, fiber broken and incorrect phone set setting

2. Improper operation: wrong data configuration on the order wire board

3. Equipment causes: NCP and order wire board faults

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Solution
Solution

1. Check optical channels. If the optical channel cannot be connected, the order wire cannot be connected. In this case, you need to observe whether an alarm occurs on the optical line.

2. Replace the order wire phone to check whether the phone fails .

3. Check the OHP board to observe the indicator and the NMS alarms. You can determine whether the board gets faulty using the plugging/unplugging method and replacement method.

4. Check the configuration on the OHP board.

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NMS Connection Fault
NMS Connection Fault

Causes

1. External causes: Power supply faults, such as equipment power failure or too low power supply voltage; fiber faults, such as fiber performance deterioration or too high loss

2. Improper operations: incorrect configurations

3. Equipment fault: NMS computer network adapter fault, board fault, and ECC channel block

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Solution
Solution

1. Check

external

performance degradation.

causes,

e.g.,

power

failure;

fiber

2. Check whether the NMS configuration is incorrect.

3. Use the test method to perform self-loop in each segment and locate the faulty NE.

4. Check the board through observation and analysis.

ZTE University

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