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cargo.1.

09:Opmaak 1 12-01-2009 11:21 Pagina 1

QUARTERLY MAGAZINE AF-KL CARGO VOLUME 24 ˆ NO. 35 ˆ JANUARY 2009

cargovision
Matchmaker
Olympic Hangover
Anatomically Correct

SURVIVAL
TOUR
cargo.1.09:Opmaak 1 12-01-2009 11:21 Pagina 2

cargovision editorial cargovision contents

© Getty Images
UNPREDICTABLE Olympic Hangover, page 16

4 SURVIVAL TOUR
Demand for goods and services is still declining and financial conditions look even more bleak than when
■ Times are confusing and uncertain, and we are in the midst of a period of profound crisis. Our most real- the economic crisis first raised its ugly head. Is it just a very rough patch or a lasting change in economic
istic business plan for traversing such unforgiving terrain is to focus on doing a good job every day, managing conditions? Michael Westlake goes in search of answers.
our people and helping them to cope with challenging circumstances. We must also push innovation in order
to modernize our business, because the airfreight industry we knew yesterday will not be the same tomorrow.
Where to begin? 14 MATCHMAKER
Partnerships are the backbone of international airfreight forwarding. But good ones can be difficult to find
In operations, we are confronted daily by a cargo booking process where a 20% difference between tonnage and even harder to maintain. Fortunately, there are associations that can facilitate these marriages.
booked and tonnage delivered at the airline terminal isn’t uncommon. We can manage this by making better Cargovision spoke to David Yokeum, founder and president of the World Cargo Alliance.
use of information. To reduce uncertainty at origin, we teach frontline staff how to ask for more precise ship-
ment details during the booking process. We develop computer intelligence to analyze loads in the system so
our customers can avoid the unexpected. And by anticipating outcomes on the day of the flight, we can react 16 OLYMPIC HANGOVER
quickly to a deviation in schedule. With the world heading towards recession, one might think the Beijing Olympics were the last hurrah we would
hear from China for some time. But one should never jump to conclusions. Karen E. Thuermer discovers there
This part of the cargo business is complex, but not complicated. Smart people and big computers have is cause for optimism.
solved complicated problems like flying to the moon. But to deal with a complex task that is difficult to fore- Matchmaker, page 14
cast and changes from day to day, such as high-quality cargo services, you need more than just one very
smart cookie. You need teams of open-minded and creative people, accustomed to dealing with uncertainty 19 EXCURSIONIST
and whose reactions help manage the underlying complexity. They also need tools that help them improve A round of golf, a DIY project or some football would hardly be enough for Pier Luigi Vigada, AF-KL Cargo's
customer satisfaction, such as Cargo 2000 for monitoring quality. newly appointed Director for Argentina, Chile, Uruguay & Paraguay. He left his former post in Nairobi by Land
Rover and spent six weeks driving the 12,800 kilometers to his home near Turin.
Maintaining our investments in people, processes and tools is the only rational response to difficult times.
We will continue to hire smart workers, train them to employ new processes and tools and keep them
informed. Also, we are pushing for innovations that can help control complexity today and tomorrow. 20 CHARTER CHATTER
The cargo business’ most dramatic improvements in efficiency and service still come from the domain of Air cargo charters encompass a wide array of activities, aircraft, commodities, and destinations. Predictably,
information technology. For example, handling the shipment and paperwork, as we do today, forces us to then, charter operators offer a mixed outlook for their markets: some are battling the storm, while others see
manage both the goods and a cargo pouch filled with documents. Our progress towards paperless transac- a silver lining.
tions will simplify this radically. Other innovations, such as RFID, will help airlines monitor shipment status
more precisely. Charter Chatter, page 20
24 ANATOMICALLY CORRECT
We know that cargo-handling processes are complex and improvements are mainly about managing people. A largely unsung sector of the airfreight industry specializes in shipping anatomical parts, medical materials,
We clearly see the bumps in the road ahead, but they do not distract us. Our progress is methodical and and tissue samples. Rigorous standards must be met. “Each shipment we transport contains a vivid human
continuous. This may not bring about a revolution, but it will ensure our continued success. story. This is not just business. We share responsibility for the patient.”

Sincerely, 8 NEWS & DATELINES


22 A WEEK IN THE LIFE OF CHRISTOPHER SHAWDON
Pascal Morvan 26 COUNTRY FILE: CANADA
Senior Vice President & Chief Operations Officer 28 MARKET MONITOR
Air France Cargo-KLM Cargo 30 POSTSCRIPT
31 INFORMATION AND COLOPHON

COVER IMAGE
Broken chain link
© Rick Barrentine/Corbis

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SURVIVAL Demand for goods and ■ Several months into a recovery plan that itself

TOUR
continues to teeter on the edge of disaster, the
services is still declining world’s financial state may no longer actually be at

and financial conditions death’s door, though it’s likely to be a while before it
leaves hospital. And for many businesses as well as
look even more bleak than many members of the general public, the pain is very
when the economic crisis real. Orders for manufactured goods have declined,
demand for basic commodities has dropped, shops
was first recognized a few and restaurants are doing less business, and people
months ago. Is it just a very in general are spending less. At least 30 airlines have
closed, and more airlines and other business casual-
rough patch or a lasting ties are inevitable.
change in economic A European-led rescue plan kick-started banks into
conditions? pushing money into the system again in October.
The original United States plan to buy up distressed
BY MICHAEL WESTLAKE assets was not enough. It took Europe’s action in
mid-October to buy up bank shares – i.e. effectively
recapitalizing banks – and guaranteeing loans to
spark similar action by the US, a pattern quickly fol-
lowed by the rest of the world. That was enough to
stop the panic that froze financial markets in
September and killed credit just about everywhere.
But following the panic, there was and still is a wide-
spread lack of trust. The advent of a new US admin-
istration will inevitably raise expectations, but just
how much a new president can do with the limited
resources at hand is open to debate. If President
Barack Obama can at least inspire confidence, he
will already have achieved a lot.

LIKE DOMINOS
The financial meltdown and its hoped-for solution
illustrate the interdependent nature of modern mar-
kets. That an economic crash was on its way had
been widely predicted; economies had been bub-
bling to new heights for a long time. That a US
Republican administration would backtrack on its
declared free-market principles by bailing out mort-
gage and insurance giants had not been foreseen.
Nor had the effective trigger for the final crash of the
markets: the collapse of investment bank Lehman

© Rick Barrentine/Corbis
Brothers.

Allowing Lehman to go under instead of rescuing it,


is now seen as a mistake, but it probably did not
matter in terms of the crisis. By the time Lehman
imploded, just about any corporate failure would

cargovision 5
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cargovision survival tour

© Ace stock limited/Imageselect

have been fatal to confidence in the economy. China after the Games ended. Then came a crisis trade surplus has always accounted for only a part of capitalism, something Europe is used to? Or perhaps
Outside the US, the problem was seen as American over contaminated baby formula, plus a fall-off in China’s economic growth. “The main two factors are socialism with US characteristics? Eric Eugene thinks
flu, a consequence of bad US sub-prime mortgage orders as foreign demand dropped and the credit investment and consumption,” he says. “For exam- not: “It’s just pragmatism.” The agreements are time-
loans that caused write-downs wherever they were crunch hit. ple, in 2007, with GDP growth of 12%, commercial limited so the shares can be re-sold later, though he
sold as investment-grade material, but not a huge surplus accounted for less than 3 percentage points, adds: “Pragmatism can change over time.”
problem except to minimize the chances of infection. In the short-to-medium term, there will be pain, but whereas consumption accounted for 4.5 points and
there will be a recovery, even if things are not quite investment for 4.5 points. If investment will remain Away from general economic models, while the
Then Iceland announced it was bankrupt. Iceland? the same as before. The problem now is to define strong, the real challenge for China is to increase the effects of the crisis linger, business forecasting has
Yes, Iceland, a tiny country that had become rich but medium term, and the fear is that it may be longer growth and the GDP parts of consumption.” now become more difficult. The recent boom in air-
was now in trouble because it had been parking than had at first been thought. One China-based for- craft orders may not suffer badly, because many of
money of its own and from offshore funds into vari- eign economist says: “We are witnessing a change Also on consumption, Eric Eugene says: “With the those orders are spread over the next five years or
ous investments, including sub-prime mortgages. In and it started earlier, not just in economics, but in the slowdown of the Western economies there will be longer. However, financing new aircraft is likely to be
effect, Iceland had turned its economy into a hedge structure of the economy.” We have seen this before, less demand for Western products. There may be a tougher.
fund, and it was just as vulnerable as any other he says, with China’s reaction to the Asian financial re-balancing of trade, but it will not overcome China’s
hedge fund. The credit crunch stopped Iceland’s crisis that began in 1997. It lasted about two years. five-year plans. There will be a slowdown for one or José Abramovici, global head of Aviation Group & Rail
“We are witnessing a “With the slowdown of
economy in its tracks and the government sought China’s economic model is more controlled than the two years, and China will try to move up the value- Finance at corporate and investment lender Calyon in
change and it started the Western economies
help from the International Monetary Fund, as a Western free-market equivalent espoused by the IMF added ladder.” According to the first economist: Paris, warns: “The cost of financing the fleets of air-
earlier, not just in there will be less
lender of last resort, and from Russia. Iceland also when it helped Indonesia to revamp its economy. “Europe is a bigger trading partner for China than the lines and lessors will increase substantially, although
economics, but in the demand for Western
began offering various assets for sale, including “We should be modest,” he says. “The Beijing and United States, so China has already diversified. In the major cargo airlines are generally strong credits and
structure of the products”
property holdings in Hong Kong and Macau. Europe Malaysian models fared better.” short term, we’ll see a decrease in China’s export should still have access to bank financing.”
economy”
began to take serious note of the crisis. surplus, while in the long term, there will be more
Eric Eugene, global head of the Transportation outsourcing to China, because of cost advantages.” “If we assume US$70 billion of global passenger and
The next unlikely prime mover was Ireland, which Group at BNP Paribas in Paris, agrees that what’s cargo aircraft deliveries in 2009, we believe there will
announced that it would guarantee all Irish bank happening is the beginning of a major, long-term All three men agree that Asia’s economies have not be a US$55-billion funding requirement after airlines
loans, a move that effectively forced the rest of change. The definition of fair value in banking and yet decoupled from Europe and the US. The second and lessors have made a US$15-billion equity contri-
Europe (at first reluctantly) to do the same. This accounting systems is likely to change, and moral economist is emphatic: “Intra-Asian trade has grown bution from their own cash or from their shareholders’
became part of the game plan announced by the hazard, the notion that people take greater risks if tremendously, but it is distributed manufacturing or cash. We think that export credit agencies can
European Union, in addition to recapitalizing banks. they know they’ll be bailed out, needs to be processing trade. The final demand still depends assume US$15 billion, which will require a further
Then the rest of the world, including the US, cascad- rethought. Looking at the world economy in general, heavily on the Western markets (EU and the US). US$40 billion of commercial debt. With 20 active avi-
ed along the same route. Credit is now becoming he says: “The inter-bank problem, lack of lending, Typically in China, imports from Japan, Korea and ation banks in the market, we think that the shortfall
available once again, but slowly, and it is almost cer- has been dealt with by government guarantees. Taiwan will contribute to Chinese industrial produc- of funding would represent US$20 to US$25 billion.
tainly going to cost more. That’s the core issue. It brings back some sense to tion (or industrial production conducted in China by This huge amount will have to be filled by (i) capital
the system, even though it won’t bring recovery Japanese, Korean and Taiwanese companies) and markets such as commercial paper or long-term
overnight.” will be exported further, with the most important securitization when these markets resume again; (ii)
DOUBLE-SIXES parts going to markets in developed countries.” Not sovereign funds; (iii) non-aviation local banks; (iv) US
All this leaves a lot of questions about where the A second China-based foreign economist believes that other regions of the world are unimportant, he hedge funds mainly for the US airlines; (v) manufac-
world economy goes from here, and what effects the that the current crisis will last until at least mid-2009, points out. “The three regions of South America, turers; and/or (vi) a combination of the preceding.”
crisis is likely to have on trade, in particular trade with with the risk that it could spread to other sectors of Middle East and Africa contribute 17 basis points of
China, which for some years has been the Workshop the economy, because of the slowdown and the the mainland’s export growth (a total of around 25%), Declining fuel prices have brought some relief for air-
for the World. China was riding an emotional and higher cost of credit. almost twice as much as the US.” lines, but not much. According to Eric Sananes,
nationalistic high, having hosted the 2008 Olympics energy derivatives sales at JPMorgan Chase Bank in
during the summer and following up with a space- London, supply is more constrained than demand.
walk in late September. Alas, a surge in demand for MAH-JONG ARE WE SAFE YET? He sees oil prices ranging between US$75 and
passenger seats during the Olympics was not fol- What is the risk specifically for China? It’s not so bad. Is the Western model of capitalism broken? Does the US$90 a barrel. “But the risk is for the upside for the
lowed by a continued surge of interest in visiting The second economist points out that China’s huge US buy-in of bank shares indicate a form of managed next six to nine months.” ■

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cargovision news around the world cargovision news around the world

Our quarterly review of


industry news keeps you MCMINNVILLE
abreast of developments The U.S. Department of Transportation said Evergreen
International Airlines could fly six weekly cargo flights
in key sectors around between Shanghai and New York, with stops in Dallas,
the world. Chicago, and Columbus. Evergreen proposed that its
eastbound flights stop twice a week in Dallas and four
times in Chicago, and that its westbound flights stop
in Columbus. Kalitta Air received backup authority
from the DOT if Evergreen does not begin service.
Evergreen received the tentative approval to begin

© Bilderberg/Hollandse Hoogte
AIRCRAFT - WORLD flights next March. By then, it plans to acquire two
Boeing 747-400 freighters to fly an anticipated 360
tonnes of cargo a week out of China. The business
AMSTERDAM could be worth up to US$27 million a year.
The Dutch aircraft lessor, AerCap Holdings N. V. agreed in July to become
the launch customer for the Airbus Freighter Conversion A320. In
September, AerCap indicated that Lan Cargo would probably operate the TOKYO
first of the passenger-to-freighter conversions when it is delivered in 2012. Japan Airlines said that it would end cargo flights Sheet metal stamping for the motor industry
The plane would be a good fit for the airline, because LAN Chile and its between Narita and New York in January and reduce
affiliates already operate A320 passenger jets. freighter frequencies to Los Angeles from six to five describes how this dilemma is producing unpredictable consequences for
per week. Last January, JAL discontinued cargo flights automakers and their logistics providers around the world.
to Atlanta and San Francisco. It is retiring its last two
ATHENS Boeing 747-200Fs and canceling a planned conver- At press time, American automakers were asking the US government for
Greek airline Airgo Airlines SA, based at Athens International Airport, began sion of one 747-400 from passenger to freighter. US$50 billion to help them stay in business. These firms have already
© Gamma/Hollandse Hoogte

flying an eight-tonne ATP freighter in August between Greece and Bulgaria, taken in-house many of the services that attract logistics service providers
Cyprus, the Balkan states, Albania, and Turkey. The twin turboprop ATPF like Ryder Logistics, including distributing finished vehicles and managing
has a large freight door and is subleased from West Air Sweden, which will RIO DE JANEIRO parts inventory. In Europe, meanwhile, DHL Exel Supply Chain, Schenker
provide maintenance and support for the new operation. In September, TAM Cargo began operating from a and Ceva operate lucrative contracts for collecting and distributing compo-
new domestic cargo terminal at Tom Jobim Airport nents to the plants of Jaguar-Land Rover, Volkswagen, and Fiat, respec-
that is four times larger than the old terminal. Customs tively. Still, vehicle manufacturers have become supremely aggressive in
ULYANOVSK requirements dictate that international cargo continues their pricing and even dedicated automotive logistics service providers are
In October, Aviastar-SP delivered the first of several Russian-made to move through the existing Infraero terminal in Rio. In finding other markets to be more attractive.
freighters that were ordered in 2001 by International Cargo Transport Ltd. two airlines carry postal and express traffic in the UK August, the cargo subsidiary of TAM Linhas Aereas of
of China, a joint venture of Air China, Citic Pacific Ltd., and Beijing Capital and Sweden. Their combined turnover is €125 million, Brazil opened its largest freight terminal, a 2,160-m2 Shifting fortunes have transformed the global automotive market in the
International Airport. The aircraft, a Tupolev Tu-204-120CE, is a 28-tonne, and they employ about 500 workers. facility in Manaus. During 2008, TAM Cargo invested past few years. Russia could now become a larger market than Germany.
medium-range jet powered by Rolls Royce RB211-535E4-B-75 engines, US$12 million to improve the infrastructure of its China could be as large as the US within a decade. The location of
and equipped with Western avionics. It complies with Russian and Euro- domestic cargo terminals, and another US$4 million assembly plants has changed, with factories designed to serve European
pean aviation standards. Aviastar-SP intends to deliver two more Tupolev ALMATY for its national and international terminals. The first half markets opening in Turkey and North Africa, and some production located
204-120s to the Chinese carrier in 2009. In August, Aeroflot Cargo expanded the highway of the year showed a 34% growth in cargo sales to in China moving to plants outside the country.
transport for airfreight traveling between Almaty Airport US$261 million over the same period in 2007.
and destinations throughout the Central Asian coun- Automotive components have become an important commodity for airlines
tries of Kazakhstan, Uzbekistan, Kyrgyzstan, Turk- and forwarders because suppliers make more of them from lightweight
CARRIERS - WORLD menistan, and Tajikistan. materials and electronics. At the same time, these electronics suppliers are
COMMODITIES - WORLD taking greater control of automotive logistics. Their growing dominance is
likely to divert automotive production from local suppliers to global
GOTHENBURG CHENGDU sources, as will the greater use of polymers and batteries in autos,
West Air Europe and Atlantic Airlines agreed to merge in October. The new Pending approval from government authorities, Shen- LONDON Mr. Cullen writes. Large logistics suppliers would do well to view this evolu-
entity, West Atlantic, will be Europe’s largest all-cargo regional carrier, with zhen Airlines is to begin all-cargo flights between The global car industry is in crisis, writes Thomas tion as an opportunity to replicate the market penetration that they have
a fleet of 41 BAE 8-tonne ATPs, one eight-tonne ATR-72, six 15-tonne Sichuan’s capital city and Hong Kong, to supplement the Cullen, senior analyst covering the automotive industry achieved in consumer electronics, for example, with the growth of their
Lockheed Electras, and two seven-tonne Bombardier CRJ200PFs. The belly-hold capacity traders now use to carry exports. for Transport Intelligence. Mr. Cullen’s latest report freight forwarding business.

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cargovision news around the world cargovision news around the world

ENVIRONMENT - EUROPE

BRUSSELS compared to the enthusiasm shown for the question- EUROPE


Not all cowboys live in Texas. A large gang of them is kicking up dust in able impact of the Emissions Trading Scheme. But progress has also been made in Europe. In
the streets of Brussels. Late in the summer, the European Parliament “Without the Single Sky,” he said, “We would be September, IATA, Eurocontrol and the Civil Air Navigation
adopted a compromise agreement with the European Council to include required to buy permits for the fuel we waste flying Services Organization agreed on a six-month work
aviation in Europe’s Emissions Trading System beginning January 2012. zigzag routes and holding patterns caused by program to improve European air traffic management. It is
European airline operators were not amused. They said the initiative could airspace inefficiencies.” expected to save 470,000 tonnes of fuel per year, worth
force passengers to pay an additional €4.60 to €39.60 for a roundtrip The European Commission at least must have heard €390 million, and 1.5 million tonnes of CO2 emissions. The
ticket by 2020 if they had to pass along its full cost. the voices of Mr. Hartman and others because it work program comes in addition to other existing efforts to
endorsed a new Single European Sky measures in improve European air traffic management. For example, air
Airline operators from other regions roundly condemned the go-it-alone December to enable a national governments to create traffic grew 25% between 1999 and 2007, yet delays
nature of the EU‘s initiative also. Cathay Pacific ceo Tony Tyler noted the functional airspace blocks within 3 years. caused by traffic control fell 66% and air routes were
absurdity of taxing each flight according to the distance flown between its shortened an average of 4 km. Together, these efforts

© Focus/Hollandse Hoogte
last point of departure and its European destination. Flying from Hong However, the European Parliament’s Committee on reduce CO2 by 3.5 million tonnes a year.
Kong to London, an airline would pay a higher tax on a fuel efficient, non- the Environment, Public Health and Food Safety took
stop flight than it would for one that burns more fuel during the journey by its own shots at the airline desperados. The
landing and taking off in the Middle East. "How does it help the environ- committee voted in October to amend the previously
ment?“ Mr. Tyler asked. “It doesn't. If anything it makes matters worse.“ accepted ETS. They increased the number of emis- FORWARDERS -WORLD
sions certificates available for auction in 2013 and
Then there is the matter of priorities. Europe‘s inefficient air traffic control reduced the cap on aviation emissions each year Souvenir market, Ekaterinburg
system costs airlines €5 billion a year, says Peter Hartman, ceo of KLM and thereafter. The airlines could feel another hand EKATERINBURG
current chairman of the Association of European Airlines. This is a wasteful reaching into their pocket and fired back. Among In October, Russian forwarder STS Logistics opened a
figure at the best of times and a crippling burden during the ongoing finan- them, Sylviane Lust, Director General of the Interna- freight terminal in Ekaterinburg. The new STS terminal is airports, aligning processes, and improving airside operations and
cial crisis. From the environmental perspective, better air traffic control tional Air Carrier Association, who said that the regime part of an industrial and logistics park in this city of 1.3 baggage and cargo handling. The industrial cooperation is expected to run
would reduce airline CO2 emissions over Europe by 16 million tonnes for including aviation in the ETS was adopted only 3 million and is one of three offices STS will open in Central for 12 years and includes the proposed launch of a high-speed rail link in
annually while no one is sure just how much the ETS will lower emissions. months ago after reaching a difficult political compro- Asia this year as it swings its logistics focus around 2010. The two airport operators agreed to an 8% cross-shareholding
Given the potential benefits, how can the EU make no progress on unifying mise. Re-opening the debate on aviation emissions towards China. agreement that will cost the Dutch €530 million and the French, €370
air traffic control since talks began in the 1960s yet create a European trading now only creates a high level of financial and million. The operators anticipate that by 2013 the agreement will generate
Trading Scheme for aviation in a year an a half? legal anxiety for airlines. Living in the Old West as a net €71 million a year in additional revenue and cost savings and reduce
never easy. JOHANNESBURG annual capital expenditures by €18 million.
Mr. Hartman scoffs at the lukewarm political response for a Single Euro- Seko Synergy opened its doors in August, offering air,
pean Sky, which brings demonstrable benefits for the environment, ocean, brokerage, warehousing and distribution services
UNITED NATIONS from offices in Durban and Johannesburg, including a SINGAPORE
The UN stirred up particulate of its own when it strode 4,000-m2 warehouse near Johannesburg Airport. The The Singapore government has decided to separate the business of oper-
into the environmental debate during October. The UN startup is the brainchild of three South African logistics ating its airport from the business of controlling the airport and overseeing
Food and Agriculture Organization released its annual professionals: Richard Mallabone, Chandra Booysen, and national aviation policy. It is reorganizing the Civil Aviation Authority of
report, saying that biofuels will offset only a modest Samantha Bellaram, who all previously held senior posi- Singapore.
share of fossil energy, but could have great impact on tions at multinational logistics firms in South Africa. Seko Beginning in July, Temasek, the government’s investment agency, will
agriculture and food security. The turnaround from the Synergy is the newest member of the Seko network of acquire Changi airport and its operating businesses. A new, yet unnamed,
agency’s prior statements that fuels made from agri- 120 locally owned and managed offices around the world. company will take control of Changi. In addition, a new civil aviation
cultural commodities offered both opportunity and authority will oversee Singapore’s national aviation policy and its regulatory
challenge, came after findings that some biofuels and air traffic issues.
result in more greenhouse emissions than consump-
© Charlie Newham/Imageselect

tion of fossil fuels. Apart from the Brazilian fuels made GATEWAYS - WORLD
from sugar cane, none of the world’s biofuel produc- INFRASTRUCTURE - INDIA
tions is likely to be profitable, the agency said. More-
over, demand for biofuels contributes to higher prices PARIS – AMSTERDAM
for agricultural commodities used to produce them. Fly Aéroports de Paris and the Schiphol Group said in DELHI
those eco-friendly green beans from Nairobi, but use October they would develop a dual hub for passengers India’s airlines are developing cargo hubs in a variety of locations designed
only Jet A, please. and cargo by optimizing connectivity between the two to help them distribute airfreight services around the country. According to

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cargovision news around the world cargovision datelines

local reports, Nacil, the company formed after the merger of Air India and RAIL - TRANSSIBERIAN SECURITY MOVING ON - World MARCH 2-5
Indian Airlines, is considering Nagpur, which is striving to become a main- IATA World Cargo Symposium 2009
tenance facility, as well as Delhi and some other localities. Deccan Cargo & Centara Grand at Central World Hotel
Express Logistics signed a deal to operate its logistics hub at Nagpur and HAMBURG BRUSSELS Hans-Jörg Hager joined Bangkok
committed to developing feeder hubs in Delhi and Hyderabad airports. Asia’s rail systems are modernizing at dizzying speed, The EU and the US agreed in November on air cargo Kuehne+Nagel in as a consultant in T: +41 22 770 2525
mainly because stakeholders see a lucrative opportu- screening standards for passenger aircraft. The October. Mr. Hagar was former www.iata.org/events/calendar
Jet Airways is planning to establish hubs at Hyderabad and Bangalore. nity to co-opt some of the high value goods that now government agencies agreed to screen half of the chairman of the board of manage-
Kingfisher Airlines is considering Goa and Bangalore. GoAir says it will start fly between Asia and Europe. In October, Fujitsu cargo on US-bound passenger flights by February and ment of Schenker Deutschland and
a cargo airline based in Mumbai. SpiceJet and IndiGo are still identifying Siemens Computers accepted the first consignment all cargo on all flights by 2010. The agreement estab- a member of the Schenker board of APRIL 1-2
locations for cargo hubs. of electronics to move by a new rail service from Asia lishes consistent screening requirements for air cargo management responsible for land 7th Annual Cargo Aircraft and
to Europe. The 10,000-kilometer journey from Xiang- between the US and the EU. Screeners in both transport in Europe. His new role will Operations Conference
tang took 17 days. Schenker will begin selling sched- domains will use the same screening equipment, be to support K+N’s expansion of its Brussels
uled rail services on this route in February, after the provide the same training to screeners, and impose European road and rail logistics T: +44 207 579 4856
ONLINE - MIDDLE EAST Chinese New Year. The new service, the Trans Eurasia the same security requirements for the facilities where activities. E: alicem@aviation-industry.com
Express, will start with two weekly container trains the cargo is screened. There are about 300 flights a
linking China and Germany in less than 20 days. day from EU countries to the US. Screening tests
DUBAI conducted at Seattle-Tacoma Airport led US security Rupert Hogg took over as MAY 12–15
officials to estimate that technology-based screening director of cargo for Cathay Pacific in Air Cargo Europe 2009
Paperless cargo handling came to Dubai in November, with the startup of VLADIVOSTOK would cost US$0.8/lb to US$0.12/lb, and canine September. Mr. Hogg is responsible Munich Trade Fair Center
the IATA e-freight initiative. The Emirate became the 14th location to offer At the Asian terminus of the Transsiberian Railway, the screening US$0.1/lb. for all aspects of Cathay Pacific Munich
the more efficient method for clearing cargo. The service operates between Japanese government will help fund a US$638 billion Group’s cargo business worldwide, T: +44 1737 645777
Dubai and Singapore, Hong Kong and London. investment to modernize the far-eastern end of the including operations, marketing, and F: +44 1737 645888
network. A combination of government-backed loans AMSTERDAM sales. He is also a director of AHK E: cf@a-zgroup.com
and trade insurance will pay for the upgrade that will Cargo thefts during transit cost business worldwide Air Hong Kong Limited and Cathay www.aircargoeurope.com
enable trains to reach Moscow in one week when it is from €25 billion to €50 billion annually, say security and Pacific Services Limited.
WEDDINGS - WORLD completed, which is half the time they need today. government officials. They believe losses in the EU
reached €8.5 billion during 2007. In the Netherlands, MAY 12–15
the costs totaled €330 million. Unfortunately, the Robert Fordree became Etihad Transport Logistic 2009
SHANGHAI ZABAIKALSK number of reported incidents in the Netherlands rose Crystal Cargo’s new cargo services Munich Trade Fair Center
Baisui United Logistics of Shanghai became the latest acquisition in China An expanded and modernized cargo terminal opened from 98 in 2005 to 405 last year, according to the delivery manager for Europe and the T: +49 89 949 11368
for Kuwait-based Agility in September. Baisui has 300 employees and 15 in October at the rail line’s Zabaikalsk station, two Transported Asset Protection Association. Concern Americas in October. From London F: +49 89 949 11369
offices in China and specializes in chemicals, automotive and fast-moving miles inside Russia, near the Chinese border. Billed as that these figures could prompt shippers to avoid Heathrow airport, Fordree will E: info@transportlogistic.de
consumer goods. It also has a domestic transportation network along the largest rail-side inland container terminal in Russia, routing high-value shipments through the Netherlands, manage Etihad Crystal Cargo’s www.transportlogistic.de
China’s east coast and along the Yangtze River. it has a 600,000-teu capacity. However, its chief value brought more than 100 government officials, manufac- regional operations and service
lies in the ability to transfer containers between railcars turers, law enforcement agencies, and transportation performance and oversee shipment
on China’s standard-gage, 1,435-mm track and rail- providers to Amsterdam in September, to search for a transfers. MAY 13-15
BRØNDBY cars on Russia’s broad-gage, 1,520-mm track. way to lower the nation’s vulnerability to cargo theft. CSCMP Europe 2009
In October, DSV completed its acquisition of the freight forwarder ABX Terminal operators can simultaneously load and As a mean to improve supply-chain security, the dele- Copenhagen Business School
Logistics of Brussels, which was owned by the private equity investor 3i. unload three block trains each day. The terminal has gates proposed to create a new crime reduction task- Copenhagen
The €750 million deal merged two complementary European logistics been under renovation since 2006 and is part of broad force for the Netherlands and to work towards closer T: +1 630 574 0985
networks, DSV’s in the north and ABX’s in the south and west, and added initiative to speed up container transportation between cooperation with the Dutch government and the EU. E: CSCMPseminars@cscmp.org
seven new countries to DSV’s international destinations: Argentina, Brazil, China and Russia. The conference gained the support of the supply-
Chile, Egypt, Japan, Mexico, and Venezuela. chain industry as well as the Dutch Ministry of
In 2007, the two companies had revenue of €6.5 billion, and the combina- Economic Affairs, the Dutch Lower House, and the
tion, operating under the DSV Air & Sea Division, will have a presence in 59 European Parliament. “Officials and businesses in the
countries with 25,000 employees. Netherlands clearly understand the seriousness of this
issue and the potential consequences if the causes of
cargo crime go unchallenged,” said Steve McHugh,
strategic head of TAPA EMEA.

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MATCHMAKER
Partnerships are the backbone of international airfreight forwarding. However, good ones can be
difficult to find and even harder to maintain. Fortunately, a number of associations can facilitate
these marriages. Headquartered in Bangkok, the World Cargo Alliance is one such organization.
Cargovision asked its founder and president, David Yokeum, to explain how WCA works.
“I have been given a unique
BY MARK W. LYON opportunity. My responsibility
is to help the independent
airfreight forwarder
community. Our business
model is designed to help
them. I am proud of the job
we do and the members are
proud of the organization they
belong to.”
David Yokeum, president of
the World Cargo Alliance
based in Bangkok.
© Art Kowalsky/Imageselect

constitute a higher proportion of costs when a Q: How can you offer such low rates? usually matters of communication. We try to resolve
forwarder makes a small payment than when he During their audit, our underwriters realized that we them with both parties through our dispute resolution
makes a large one, which means they can really have first-hand knowledge of claims. For example, if service in Bangkok. But if our staff cannot help, we
erode his profit. Last year, WCA members spent over a container is released by accident, the consignee will take the issue to an arbitration group like
US$10 million in bank fees. We therefore negotiated doesn’t go immediately to the insurance company. fowarderlaw.com. Our members transact over US$5
© WCA

an arrangement that enables our partners to credit He wants to claim it and comes to us. We investigate billion a year between 2,500 offices. If someone in
as many members as they need with only one and usually resolve the issue. When underwriters China, for example, doesn’t understand a specific
transfer fee. Nearly 500 members are using this saw the extent of our knowledge and our willingness law in Brazil, it can get nasty.
service and have reduced their bank fees by 80%. to take action on a company in default, they gave us
SHORT RESUME: Q: Mr. Yokeum, what are the main benefits These savings exceed their US$3,500 annual dues a commensurate rate. We have had no problem
David Yokeum is a native of of joining an organization like WCA? to WCA. kicking scofflaws out of the group. In fact, we reject Q: Sounds like payments are a big issue,
Los Angeles. He founded the We offer our members two main benefits: the oppor- 75% of applicants that come to us, because they are right?
WCA Family of Logistic tunity to meet and talk face-to-face with other Our second initiative was to provide risk manage- not financially qualified. They are more of an issue outside our association. COMPANY PROFILE:
Networks 11 years ago in forwarders from around the globe during our annual ment. When international forwarders kept bringing us I mean, would you travel 4,000 miles to sue some- The World Cargo Alliance is a
Bangkok after previously meeting. And second, we offer parties financial secu- problems involving errors and omissions or legal body and how much would you spend? Within WCA, privately held association of
creating his first independent rity to a transaction. liability insurance, we realized there was a huge Q: Which other services do members use? when someone has waited 90 days for payment and local and regional freight
forwarding network, United Our annual meeting is unusual, because we reserve knowledge void there. Forwarders in North America In Bangkok, we have a graphics department, comes to us, we listen to both sides of the story and forwarders. Now in its 11th year
Shipping, in Seattle in 1988. 80% of the time for forwarders to sit down and talk and Europe understand legal systems and insurance webmasters and other IT professionals, administra- send the participants to arbitration, if necessary. of operation, the WCA repre-
Mr. Yokeum views his mission with one another. They can arrange beforehand to issues, but not everyone else does. To help out, we tors, and people who plan and execute meetings. sents nearly 2,500 airfreight
as helping to advance the meet someone through our scheduler on the now offer Freight Services Liability, an insurance About 75 members use our marketing staff to create Most of the time, the delinquent is embarrassed and forwarders in 150 countries.
interests of small, medium, internet. We expect to see over 1,400 agents sitting policy through our company that includes errors and and produce all their marketing materials. I’d say we doesn’t want a bad name within the group. However, A staff of 54 people works in
and regional international at conference tables and developing partnerships omission and legal liability. We can protect our spend over US$6 million a year just on staffing, we have expelled good companies with good WCA’s Bangkok headquarters
freight forwarders. He located during our meeting in Bangkok this February. members’ receivables under our own policy. In addi- offices, and paying claims. records because they were arrogant and wanted to and another 35 people work at
WCA in Thailand because of tion, if a member can show he has proper risk spin payments out 120 to 150 days. If members do its regional support centers in
its proximity to China, its direct management insurance, we put a logo by his name not pay according to the agreed terms, they know Amsterdam, Buenos Aires,
air connections to other Asian Q: What about the financial aspects? in our directory. Otherwise, we can sell him a policy Q: How many claims do you handle? we will approach them. Mostly, they pay and settle Las Vegas, Mumbai, Tampa,
cities and its appealing culture. We propose two financial services. Firstly, bank fees for 40% to 70% less than he would pay elsewhere. Members come to us with problems every day – before the matter gets to us. ■ and Shanghai.

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With worldwide business conditions heading toward a recession,


you might think that the Beijing Olympic Games were the last
hurrah we would hear from China for some time. But we should
never jump to conclusions. There is certainly cause for optimism.
BY KAREN E. THUERMER

OLYMPIC HANGOVER
■ Even in June 2008, before the Olympic Games got In response to weakening demand, airlines accelerated
underway, airlines serving China began suffering from a efforts to remove aircraft from the region. By July, they had
hangover as fuel prices headed north and airfreight growth reduced capacity 5.9% compared to July 2007. Brian
turned south. Now that some time has passed since the last Pearce, chief economist for the International Air Transport
athlete headed home, carriers are still encountering chal- Association, reported that cargo load factors in August were
lenges in the long-haul air trade. 79.2%, down 1.8% point compared to 2007. This drop
included an even larger decline posted by Asia-Pacific
According to New York-based Seabury Cargo Advisory, airlines of 3.7%. “Our great concern is that the continuing fall
June 2008, the month the games got underway, marked the in load factors, despite attempts to slow capacity growth, is
first indication of a downturn in Chinese-made exports. The reducing unit revenues and adding to pressure on profit-
consultancy viewed the change as significant because the ability.”
Asia-Pacific region comprises 45% of the global airfreight
market. China’s air cargo exports decreased by 10.3% that There is no doubt that the current airfreight market is
month compared to the same month one year earlier. It was dysfunctional, says Ned Laird, founder of the Air Cargo
the largest one-month decline since China’s export boom Management Group in Seattle. “It is dislocated and
began in 2007, following its entry into the World Trade depressed because of high fuel surcharges, the growing
Organization in December 2006. That year, China registered recession in Europe, and the existing recession in the United
10.4% growth. States. Who knows what impact Washington’s financial
bailout will have on the ability of US producers and
However, in June 2008, China’s air exports to the United consumers to afford foreign manufactured goods or to have
States, its largest market, declined 17%, according to them imported by air. As the year goes on, circumstances
Seabury. Exports of televisions and computer parts to the become less favorable for high-value goods shipped as
US dropped 46%. Significantly, air trade with Hong Kong, heavyweight freight. Meanwhile, the market is over-served
the United Kingdom, and the Netherlands also declined by and opportunities for profit are limited.” Mr. Laird does not
over 20% in June. expect the airfreight industry to recover until mid 2010.

July and August were not much better. Compared to the


same months in 2007, the Association of Asia Pacific Airlines TAKE TWO ASPIRIN
© Getty Images

reported a 5.5% drop in cargo traffic for airlines based in the Nevertheless, some growth is anticipated. Shippers continue
Asia-Pacific region – the worst since 9/11. It was the sixth to demand airfreight services out of China, although they are
straight month of accelerating declines in the region’s asking for less capacity than they did six months ago. This
airfreight trade. suggests that airlines can survive if they stay in touch with

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cargovision olympic hangover cargovision people make a difference: Pier Luigi Vigada

and Almaty, Mr. de Jong adds. “This allows us to address


directional imbalances and increase purchasing power in
EXCURSIONIST

© Hollandse Hoogte
China and Asia.”
A round of golf, a Do It Yourself project or some football would hardly be enough for Pier Luigi Vigada,
who just switched from AF-KL Cargo Director for East Africa to Cargo Director for Argentina, Chile,
Uruguay & Paraguay. For him, it’s the Zen of adventure.
PARTNERS WITH CURES
The merger between SkyTeam partners Delta Airlines and
Closing ceremony Olympic Games 2008 Northwest Airlines, dovetails nicely into the AF-KL Cargo BY MARCIA MACLEOD ■ In the summer of 2008 ‘Pigi’ as Pier Luigi Vigada is
network and provide the opportunity for additional growth. known to friends and colleagues, spent six weeks driving
12,800 km from his African home in Nairobi to his Italian
their markets, revamp their networks, and find the correct “Our flights have been performing extremely well,” says Neel home near Turin, relying on his trusty Land Rover, Landy,
balance between lift and capacity. Shah, Delta’s Vice-President of air cargo. The Atlanta-based for horsepower. Why? “The same reasons anyone wants to
carrier has been revamping its cargo business, trimming work in Africa: the scenery, the people, the way of life.”
Early in the summer, Air France Cargo-KLM Cargo felt a drop unprofitable domestic flights and expanding its international
in the airfreight volume out of China. It responded by refining network. “Our team is learning to be more creative in Now 40, ‘but 20 inside,’ Mr. Vigada got a taste for Africa
its network and reducing capacity, says Arend de Jong, AF- searching for business.” from his parents, who crossed the Sahara 16 times. He
KL Cargo’s Senior Vice President for Marketing & Network. had traveled all over the continent before accepting the
“Between mid-June and September 2008, we suspended Delta, known mainly as a strong passenger airline, also has a Kenya post in 2001.
service to Beijing from Charles de Gaulle. In August, we robust cargo network serving South America, Europe, and “I always said that I would leave Africa by car,” he recalls.
suspended Air France freighter service to Guangzhou.” the Middle East. Merging with Northwest will add consider- “It was physically challenging, driving 720 km a day in a hot
able strength to its cargo operations by introducing a vibrant and dusty environment. The tenth day was the hardest,
The volatile market requires AF-KL Cargo to monitor load presence in Asia. Northwest, the only major US carrier oper- July 21, negotiating 971 km from Khartoum to Wadi Haifa
factors daily, Mr. de Jong explains. “If load factors are too ating freighters, has a long history of serving Asia, although it by myself.”
low, freighters will not fly unless their cargo provides higher canceled freighter service at Guangzhou and Taipei in July. It
yields. We can play that game on destinations where we also shifted its cargo hub operations for Asia to Shanghai, Pigi's friend, Thomas, joined him from Nairobi to Khartoum
have twice-daily passenger flights, like Hong Kong and where it now operates 12 weekly freighters to the United and his wife, Brigette, from Cairo to Italy. He traveled solo
Shanghai. Aircraft flying those routes have sufficient belly States. Earlier this year, Northwest halted freighter service between Khartoum and Cairo. Car trouble in the early
capacity.” over Tokyo to Singapore and Bangkok. stages didn't help; nor did bureaucracies that made border
crossings frustrating. “But I learned to be more patient,
Nevertheless, adjustments must be continuously made. The “From a network perspective, joining Northwest will be which has never been my strong point.”
fourth quarter of 2008 saw the CDG network reduce the phenomenal,” Mr. Shah says, “the combined network is
number of freighters from 11 to 10. In addition, it removed compelling. It’s a real game changer.” Rewards were plentiful, too, Mr. Vigada adds. “The scenery
five to six weekly flights from Asia and from other destina- was stunning, especially in Libya. You really feel alone in the
tions in Buenos Aires, Japan, Hong Kong, and Guangzhou. Mr. de Jong concurs. “The combination of Delta and North- middle of the Sahara. And you learn how strong you are
west will bring us two bilateral North Atlantic routes: one that mentally and physically on a trip like this. When you are on
KLM is grounding some of its 747 combis and replacing their has existed for a long time between KLM and Northwest, your own, you have a lot of time to think about how you live
capacity with more fuel efficient and economical aircraft, and the second between Delta and Air France. These will and what you leave behind. I learned so much from the
Mr. de Jong says. “For the remainder of the winter season, migrate over the longer term into a two-way joint venture African people. They have such dignity, yet they are modest
we will reduce the use of these aircraft, because of the with the new Delta-Northwest and existing Air France-KLM and generous.”
downward pressure being felt from the passenger side.” combinations.”
Now, our adventurer is looking forward to encountering a
Mr. de Jong acknowledges that these cuts will affect SkyTeam partner Korean Air also brings opportunity into the new culture, as well as dealing with new cargo. “Working
customers, but says that AF-KL Cargo is making changes mix. This cargo carrier has been building its global network with cargo is much more exciting and faster moving than
prudently. “For the short-term, the market in China is aggressively by developing new routes and differentiated with passengers, which is where I started with KLM in
declining, but we are confident that in the medium and long- services. Korean’s network is so strong, that it continues to 1995,” Mr. Vigada recalls. Always up for a new exploit, he

© Courtesy to Pier Luigi Vigada


term, we will see an average 4% to 5% growth between be a valuable partner even though it reduced frequencies on sat on a horse for the first time just a few weeks after
China and the rest of the world. As we go forward, we are 12 routes this summer and will continue its scaled-back arriving in Buenos Aires and ended up playing polo. “I even
not pessimistic.” schedule during winter. The changes included flights from managed to hit the ball!”
Incheon to San Francisco, Seattle, Dallas, and Prague, and
Another near-term strategy for improving flight results on Air to Amsterdam and Madrid. It is also in the process of Where next? The Antarctic, Mr. Vigada says. Or possibly a
France-KLM routes between Europe and Asia has been to merging some European routes from Incheon, namely to return trip to Africa. This time touring the west coast. Let’s
incorporate intermediate stops such as Moscow, Istanbul, Vienna and Zurich. ■ hope Landy can keep up. ■

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CHARTER
CHATTER
Air cargo charters encompass a wide array of activities,
aircraft, commodities, and destinations. Predictably, then,
the assorted charter operators offer a mixed outlook for their
markets: while some see their business hit hard, others see
a silver lining in the clouds.

BY PHILLIP HASTINGS
© AF-KL Cargo

■ One bright spot is the variety of freighters available for charter, as A backup plan to diversify the business should be an six to twelve months ago,” adds Darren Finucane, the concern now about how the economic situation will affect everyone’s
scheduled carriers encounter slower demand and seek to redeploy their essential part of running an air cargo company. It is a Dublin office director of Avico Air, a French international business, but we have always been very flexible and adaptable.”
under-utilized aircraft. A second source of optimism is the fact that oil and business that has always been fast-moving and required air charter and aviation services company. “Now,
gas operations are still running at high levels, which in turn are stimulating flexible thinking, says Chris Chapman, co-founder and freighter operators that did not have to advertise previ-
demand for air cargo charters to carry heavy project equipment. chairman of Chapman Freeborn Airchartering in London. ously to get business for their aircraft are emailing us PROJECT MANAGING
However, some cargo charter operators say that times have become “These are particularly turbulent times, but we have regularly with availability lists.” In one area, international air cargo charters are still experiencing strong
much tougher and have forced them to develop new strategies to survive. always had to contend with volatility in the market.” demand: outsize and heavy shipments. This sector, known as project
North American firm 9-1-1 Air Charter provides cargo charter and World Airways, a US-based supplier of MD11, Boeing cargo, is most often served by Russian AN-124 freighters. Oil and gas
onboard courier services to move automotive production parts within the 747-400 and DC10-30 freighters, sees clear signs that industry exploration and production drives much of the demand for
US, Canada, and Mexico. That sector of the company’s business has AVAILABILITY LISTS air cargo customers are feeling the economic downturn, project cargo, but government and military organizations are other impor-
declined 75% in the past year. It has suffered from the sharp drop in new The recent downturn in scheduled airfreight demand is says Steve Dix, senior director of cargo sales for that tant sources, according to Avico. The French company has a strong
car sales in the US. likely to feed through into the charter sector, Mr. operator’s parent company, Global Aero Logistics Inc. involvement in the latter sector and frequently charters AN-124s from
Chapman acknowledges. However, there is a positive For one thing, forwarders are refraining from operating Russian sources like Volga-Dnepr and Polet Airlines.
To counter this slump, 9-1-1 Air Charter has broadened the scope of its air side to this trend. “We recently went through a period their own freighters, preferring instead to play it safe and Price is not the dominant factor when it comes to service selection by
cargo services to include trucking goods from the supplier to the origin when it was extremely difficult to obtain certain types of continue using scheduled airline capacity. For another, these organizations, says Gilles Gompertz, Avico’s Paris-based general
airport and from the destination airport to the consignee. The company freighters. Now, with a drop in demand resulting from a airlines are being more cautious about acquiring addi- manager. “We provide air cargo charter services to many customers who
plans to develop its truck brokerage activities further through acquisition, difficult global economy and the fact airlines are going to tional freighter capacity in the short-term, Mr. Dix adds. have no other choice. The equipment they are moving is too large to fit
says Mark Mangrum, 9-1-1’s chief strategist. “We aim to grow our trucking- the wall, we find more aircraft available for charter.” “Longer term, though, we are happy. Supplying even into a nose-loading Boeing 747 freighter. So they have to use char-
related activities from nothing to 20% or 25% of our overall business.” “You could not get your hands on a Boeing 747 freighter freighters is a good business. Obviously, there is a lot of tered Russian freighters, either the AN-124 or the IL-76.” ■

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cargovision a week in the life of

Airlines and forwarders will recognize Mr. Shawdon as a strong advocate for more effective industry automation.
Since becoming vice president of Logistics Solutions for Unisys’ Global Transportation Division in 2001, Mr. Shawdon
has expanded the business by making all its services web-based, partnering with third parties and launching its
popular air cargo booking portal. Before joining Unisys, he managed Syntegra’s air cargo community systems,
following a successful 12-year term with IBM.

BY ANDY WESTON

CHRISTOPHER SHAWDON

MONDAY: Beijing year I’ve done the trip, but I still gaze out of the things, which include combining client-written
My daughter’s 16th birthday and I’m away. As window at the huge wilderness below. After a software with ours and bringing up a revenue
she reminds me, it was the same last year. This little sleep, I prepare a presentation, approve optimization engine from JDA. The meeting
time, I suggested she come with me since she’s client change requests, and winnow my in-box works well because we sent a report before-
off school. A look at the hotel website and the to one page. hand, so can focus on decisions rather than
promise of a weekend with no work convinced background. Later, I join my new CEO’s
her to join me. The local sales team lend us the WEDNESDAY: London monthly meeting. Three months into the job,
company driver for the day and the car with Back-to-back meetings. I work from home, as he's being radical, which I like as we fit his
white curtains and dark windows impresses most of my colleagues are in other countries, vision.
Sophie. We see sights, walk four hours on the so everything is on the phone or computer.
great wall, and play the fool together. That Start early to finalize a summary for our FRIDAY: London
evening the local sales team brings cake and Chinese friends, based on input from the US Run a quarterly review of our booking portal
sings happy birthday in the hotel lounge. We when I was flying. Then take a shower. Two use with head of cargo and sales leaders.
then retire to the bar and tell stories until late. European clients call and one internal. At Remember to walk carefully between telling
10:30 the US wakes up, so lots of talking. them how they’re doing, and saying they
MONDAY: Beijing Steal a coffee between calls and then one of should do more since they pay my salary.
My week always starts with reports to ten our global sales leads and I present a big new There’s lots of agreement, but I feel too little
airline leadership teams on their bookings opportunity to our global deal review board. will change. Determine to push the potential
through our portal. Because this is sensitive That goes well. They understand our business, for e-Business in next FastForward – our little
data, I run the reports and add a few words of but ask about the risk of debt. I tell them that newsletter. Talk to a colleague about some
encouragement and maybe insight. I spend as core system managed services, we’re top clever new security offerings and agree to test
the rest of the day with a client. Lunch is a of the payments tree. They approve and wish them with five organizations around Heathrow.
challenge. It’s a banquet and I’ve forgotten us luck. Team meeting follows, so review key Late afternoon, I meet a senior lady from Kale
how to drink at midday. The local custom is to metrics, share thoughts about clients and Consultants with whom I’ve just finalized a
propose a toast to each of the others in turn competitors and hear feedback. Then, chal- partnership deal for their revenue accounting
and drink a small glass of wine in one go. lenge team to find synergies between our ser- software. She’s in London and comes to my
Water is not allowed. That aside, I enjoy the vices. Close off around 18:30, but creep back home office. We do a review of potential
cut and thrust. Debrief with the local team and for a 30-min fix later on. around the dining room table, and then my
finalize actions in the evening. wife and I take her to a local restaurant for
THURSDAY: London dinner.
TUESDAY: SEAT 14K With two colleagues, I present to a carrier’s
Miracles do happen: BA upgrades us to busi- senior staff meeting on progress towards inte- SATURDAY: London
ness class. Sophie is impressed and gets the grating two cargo carriers. Attendees include My cousin’s family comes for dinner. For once
© 2008 PhotoShelter

wrong idea about global travel. The cabin ser- the airline CEO, who wants it all tomorrow; Sophie talks up her dad, his job, and his work-
vices director quietly asks if I’m OK with her finance and operations, who want it cheaper mates. My cousin is a property barrister. Either
having a second glass of champagne, 30 but right; and the client’s technology groups, his clients come to him or he travels – but only
minutes into the flight. I tell him her grand- who must deliver the changes that will connect in the UK. It’s one of those times that global
mother is French, so he chills. Third time this to other airline systems. We’re doing radical travel has its rewards. ■

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A largely unsung sector of the airfreight industry specializes in shipping anatomical parts, medical
materials, and tissue samples. We asked some of the companies involved about the skills required to
move this cargo between public and private research facilities or to meet urgent clinical needs.

BY TONY CARDING

ANATOMICALLY
CORRECT
A box with a human organ ready for transport © T-Pool/Getty Images

■ The London-based company, Marken, is one of a Air shipping such delicate samples calls for special Working with medical companies that transport New York to Miami the same day. Now, I can’t even
small group of specialized businesses that provide treatment, Mr. Labeque continues. “Depending on goods internationally is a small but important activity talk about taking a consignment unless we know the
logistics and support to biopharmaceutical compa- the type of material, we have special packaging that at Transmanage Worldwide, states Rick Ringhausen, shipper.”
nies and contract research organizations. Marken’s conforms to its particular requirements for transport: CEO of the Arkansas-based forwarder. The firm’s
daily activities include moving trial medication, dry ice, for example, to keep a specimen frozen. A clients include facilities that conduct research on
vaccines, clinical trial material and bulk drug supplies specialized transport company, such as Marken, internal organs, blood and tissues and often need to COMPLICATED PROCEDURES
around the world. The firm’s export departments must understand the physical and chemical proper- transfer samples to other sites or laboratories. It gets even more complicated, Mr. Ringhausen
manage shipments from its distribution offices in ties of the substances we are shipping, as well as all adds, “Some of the specimens, tissues and blood fall
London, New York, Miami, and Los Angeles, as well the rules governing its transport. For this reason, “We work mainly with hospitals, universities and under the heading of dangerous goods and you
as from sites in Basel and Singapore. there are only a limited number of companies moving research centers,” Mr. Ringhausen says, “although, need to be sure you have correctly prepared the
these goods. At Marken, we have biologists and we also move anatomical specimens for emergency paperwork. Depending on the commodity, we may
Frederic Labeque: Private pharmaceutical companies carry out clinical pharmacists who know about the commodities we surgery. The operation may be in progress and the work with other vendors that have additional certifi-
“We share responsibility trials of their treatments all over the world, says Fred- ship. This specialized business is not simply picking doctors just waiting for us to deliver specimens so cation so we are sure that we operate within the Rick Ringhausen:
for the patient” eric Labeque, Marken’s personal service manager up a sample and bringing it to another part of the they can finish the work. In those situations, we co- confines of all requirements and regulations.” “Some of the specimens,
based in Paris. “You have thousands of sites in each world.” ordinate all of the logistics support.” tissues and blood, fall
country and patients who go to these sites. Samples Although shipping anatomical goods is a small part under the heading of
from these trials, perhaps blood or urine, must be It’s easy to see how the commercial activity of a of Transmanage’s traffic, Mr. Ringhausen believes dangerous goods”
transported at a constant temperature to a central THE OPERATING THEATER company like Transmanage has become consider- that it is a worthwhile business; one, because there
laboratory. Specialist companies operate these labo- “We must also bear in mind that each shipment we ably more complex since 9/11. “This is true,” Mr. is a lot of activity and, two, it creates an opportunity
ratories in the United States, Europe, and elsewhere. transport contains a vivid human story,” Mr. Labeque Ringhausen confirms, “but the vast majority of the for Transmanage to demonstrate how well it could
We are able to provide all the logistics support the continues. “There is someone who needs it and for complications have all had positive impact on our serve a company’s other logistical requirements.
laboratories need to ship biological substances. those people the result will be used for their treat- security. The world has changed dramatically for our “Our approach has always been that if you can
About 80% of our activity is providing premium trans- ment. Ultimately, this is not just business. We share industry. Before 9/11, I could take a phone call from service one segment of somebody’s business you
port to those very important facilities.” responsibility for the patient.” a company I didn’t know and fly their package from may have an opportunity to service him in another.” ■

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cargovision country file

CANADA BY IAN PUTZGER

NEED TO KNOW
■ Size: Canada is the second-
largest country in the world,
behind Russia, but 90% of the
population lives within 160 km of TRAVELER TIPS

© David Ball/Imageselect
the US border.
■ Capital: Ottawa ■ Passports are required for
■ Population: 32,507,874 anyone traveling by air to
© Steve Allen/Imageselect

■ Languages: English, French Canada and were supposed to


■ Power: 120 V, 60 Hz be required for land and sea trips
■ Currency: Canadian Dollar starting in 2008.
C$ 1 =US$ 0.8902 Horseshoe Falls of Niagara Canadian Falls However, travelers have a
■ Climate: Canada’s climate reprieve until a later date.
varies due to its size and geog- is important to have more upper deck capacity in freighter operators to fly seafood, but they face two ■ Speed and distance are
raphy, from temperate in the Scienceworld dome in Vancouver Canada.” hurdles, Mr. Allard says. First, only lobsters move in measured in metric units
southern regions to sub arctic and Indeed, freighter lift has been a problem in Alberta, sufficient quantity to fill a cargo aircraft and then only (km/h and km).
arctic in the northern territories. where a strong oil and gas industry has generated twice a year. Second, fierce competition among fish- ■ Human weight and height are
Summers tend to be hot and soaring exports and a booming economy. The lion’s ermen in the Maritime Provinces has spawned a measured in pounds and feet
humid, and winters cold and share of this business moves by ocean vessel, but also stubborn refusal to pool their catch in order to fill a and inches.
snowy. ■ Buoyed by a strong currency and booming definitely plays a role for airfreight, says Mr. Simou. freighter. ■ Outdoor temperature is meas-
■ Industries: transportation equip- exports, Canada seemed immune to the ailments of ured in degrees Celsius, but
ment, chemicals, processed and its southern neighbor, but the gloom has now spread Canada’s strong dollar and the rising price of its raw Another trend that has hurt the airfreight business out ovens are measured in degrees
unprocessed minerals, food prod- across the border. Some sectors, such as manufac- materials have hurt much of the manufacturing of Canada this year has been the model shift from air Fahrenheit.
ucts, wood and paper products, turing and transportation, were already feeling the sector, except aerospace, which is doing well. With to ocean, Mr. Simou says. “We’ve seen many big ■ Liquids are measured
fish products, petroleum and pinch of a soaring Canadian dollar and a troubled US its integration of BAX Global now complete, corporations that formerly moved traffic by air switch according to type. Gas and milk
natural gas. economy. Totem pole, Stanley Park, Vancouver Schenker has been targeting specific industry everything to ocean, even in the healthcare sector.” are sold in liters, beer and coffee
■ Export: US$431.1 billion f.o.b. The transportation sector has felt the pain from sectors and has generated strong growth from aero- in ounces.
(2007 est.) manufacturers who are suffering from the strong space, Mr. Allard reports. Cost pressures, the uncertainty about how the ■ Canadian money is denomi-
■ Export commodities: motor currency and weakening demand in the US, Canada’s economic slowdown will affect Canada’s economy, nated in $100, $50, $20, $10 and
vehicles and parts, industrial largest export market. “A good portion of the busi- north, says Eric Allard, Vice President of international While the pharmaceutical industry is producing and the financial turmoil in the US, are forcing logis- $5 bills. Coins are $1 (loonie), $2
machinery, aircraft, telecommuni- ness of our large clients is tied into their distribution in airfreight at Schenker. Despite dedicated freighter lift healthy growth for forwarders and carriers operating tics companies to concentrate on cost management, (toonie), 25 cents (quarter), 10
cations equipment, chemicals, the US,” observes Bill Gottlieb, president of David to US airports, the Deutsche Bahn subsidiary has in Canada, concerns about avian influenza have Mr. Allard says. “The key words are: manage your cents (dime), 5 cents (nickel) and
plastics, fertilizers, wood pulp, Kirsch Forwarders and a director of the Canadian moved some US exports through Canada, chiefly via devastated its trade in hatching eggs and baby costs intelligently. Anybody can move freight. Now, 1 cent (penny). When Canada
timber, crude petroleum, natural International Freight Forwarders Association. Toronto. Agents have had no problems finding chicks, formerly strong airfreight commodities, Mrs. it’s how you control cost and deliver value.” introduced the C$1 coin in 1987,
gas, electricity, and aluminum. Despite the strong dollar, Canadian intercontinental capacity out of Canada and rates have been corre- Burrell adds. people nicknamed it the loonie
■ Export partners: US 79.3%, exports have remained stable. The currency may spondingly steady. On the bright side, Schenker hopes that electronic because one side showed the
UK 2.8%, China 2.1% (2007) have diminished the quantity of cargo that forwarders Air France-KLM operates 55 flights a week in and out The volume of seafood has also gone down signifi- communication will bring greater efficiency. Mr. Allard common Canadian bird called a
■ Import: US$386.4 billion f.o.b. can draw out of the US, but overall traffic has not of Canadian airports during the summer and 43 cantly, says Mr. Simou. Canada used to export large says that his company participated in the first round loon. When Canada introduced
(2007 est.) declined, says Lori Burrell, Director for Canada at Air during winter. Mrs. Burrell is glad that KLM is once quantities of lobster, fish and seafood by air from its of e-freight trials last year and the experience was the C$ 2 in 1996, people nick-
■ Import commodities: machinery France Cargo-KLM Cargo. again flying Boeing 747-400 combi’s to Toronto three eastern seaboard, mainly to Europe, but also to Asia. positive. Schenker wants to use the concept with named it after a pun on loonie,
and equipment, motor vehicles Panalpina’s Vice President of airfreight, Angelo times a week, citing forwarders’ strong demand for However, higher airfreight rates and surcharges now more carriers and adopt it throughout Canada. the toonie (two loonies).
and parts, crude oil, chemicals, D’Amico, agrees that the strong Canadian dollar has upper deck space. absorb all the profit and force shippers to search for ■ Tipping 10% to 20% is
electricity, and durable consumer undermined the viability of moving US exports over other markets and cheaper transportation. Most of Mrs. Burrell would also like to see greater use of the customary in restaurants, bars,
goods Canadian gateways. On the other hand, soaring “We need main deck capacity,” says Nikos Simou, this year’s catch went to the US by truck. electronic booking channels available with AF-KL pubs, taxis and hairdressers. If a
■ Import partners: US 54.4%, exports from the US have led to a space crunch at Vice President of airfreight at Kuehne + Nagel. “There Cargo. However, she says, most Canadian service charge is added to a
China 9.4%, Mexico 4.2% (2007) gateways south of the border, pushing some freight are opportunities out of Chicago and New York, but it Canadian airports on the East Coast want to attract customers still seem to prefer the phone. ■ restaurant bill, it is the tip.

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cargovision market monitor

People have looked to Asia in the recent past, China in particular, for the energy to drive

ANOTHER ASIAN AIRFREIGHT CRISIS? global manufacturing. Now, no one seems to be immune in the current financial crisis.
This does not bode well for the airfreight business in this dynamic region.

BY DICK VAN DEN BERG

Sea Freight from Asia


Major Scheduled Airlines - Global Freight Traffic Growth Fig.1. Growth in TEU
Asia to Europe
Fig.4.
■ Airfreight markets worsened considerably in the second half of ■ In the past five years sea freight grew much faster than airfreight
Asia to North America
25%
8%
2008, with most regions reporting very negative growth by with an increasing number of sea containers contributing to China’s
20%
6% October. The growing financial crisis and high fuel prices curtailed export boom. However, the sea freight world is also feeling the
4%
both consumption, investments and production in the West. The 15% current economic contraction. Container traffic to North America
crisis started in America and spread to Europe, eventually causing was down in 2007 and we now see the first signs of weaker traffic
2% 10%
all airfreight sectors to and from the Far East to feel the brunt of the to Europe. This is another illustration of how recession started in
0%
drop-off. In the current world economy, the Middle East, Africa and 5%
America and followed half a year later in Europe. It is now acknowl-
Latin America seem to be the best markets for airfreight. edged by the international economic organizations that USA,
-2% 0% Europe and Japan are in a recession.
Annual Growth

-4%
-5%

Growth - Quarter vs Quarter previous Year


-6%
Average Growth of Last 3 Years = 3,3% -10%
Growth - Month vs Month Previous Year
-8% 2006Q1 2006Q2 2006Q3 2006Q4 2007Q1 2007Q2 2007Q3 2007Q4 2008Q1 2008Q2
Aug ‘05 Nov ‘05 Feb ‘06 May ‘06 Aug ‘06 Nov ‘06 Feb ‘07 May ‘07 Aug ‘07 Nov ‘07 Feb ‘08 May ‘08 Aug ‘08

IATA FTK Growth vs JP Morgan Global PMI


3 months leading Top-6 Airports Far East
12% 65
IATA FTK Fig.2. Growth of Air Freight 2005 Fig.5.
JP Morgan PMI Manufacturing New Orders
■ A decline in the airfreight market was to be expected. A bleak 20%
2006 ■ Major airports in Asia also provide a picture of the developing
2007
8% 60
economic outlook usually results in lower demand for many manu- 2008 u/i Aug crisis. Japan and Taiwan felt the effects of a weaker economy years
factured goods. The JP Morgan Purchasing Manager’s Index is a 15% ago. China was always the star in the sea and airfreight markets,
4% 55 good indicator of worldwide manufacturing activity. The index for but the latest data show a weakening trend even there.
IATA FTK Growth

new orders stood at 36.2 as of October, well below 50, the value 10% The Chinese economy may still be growing at a lower rate, but the

Growth in tonnes
0% 50 for no change; this is the lowest value ever recorded. The growth of major importers of Chinese goods, Europe and the US, have come
IATA freight-tonne kilometers lags this index by three months. It 5% to a standstill and now import less from the Far East.
-4% 45 therefore looks like the worst part of the decline is still to come.
0%

-8% 40
-5%

-12% 35

-10%
Jan ‘06 Apr ‘06 Jul ‘06 Oct ‘06 Jan ‘07 Apr ‘07 Jul ‘07 Oct ‘07 Jan ‘08 Apr ‘08 Jul ‘08 Oct ‘08 Jan ‘09
Hong Kong Shanghai PVG Seoul ICN Tokyo NRT Hong Kong Taipei

Growth of Asian Air Freight (FTK) US carriers Pacific Growth of Airlines in FTK - Jan.-Sep. 2008
Far East traffic only
10% Asian Pacific carriers Fig.3. Fig.6.
AEA carriers Far East
■ Because the financial crisis started in the USA, it is no surprise UPS ■ The slackening growth of major airlines operating to and from
8%
that the decrease in airfreight traffic hit US carriers on the Pacific British Airways Asia reflect the slower development of the region’s airports and
6% first. Europe is behind America’s business cycle and the decline in Cathay Pacific exports. Only a few airlines are still seeing positive traffic results on
Asia-Europe traffic started later. The figures also show that Asian Cargolux
Asian routes in 2008. Cathay’s growth spurt is partly the result of
4% FedEx
carriers are feeling the effects of weaker markets. Intra-Asian traffic taking over Dragonair during the first quarter. For most other
Lufthansa
2% consists mostly of components that regional manufactures use to airlines, the latest monthly results are dismal. We have a new Asian
Singapore Airlines
assemble finished products for shipment to the West. Hence, the airfreight crisis, a virulent disease that began as an isolated infec-
0% Air China
decline in air cargo is affecting all sectors in Asia. tion in US sub-prime mortgages.

© Olé ontwerpers
Air France - KLM
-2% Korean Air

Japan Airlines
-4%
China Airlines

-6% Northwest Airlines

2006 2007 2008 Sep. EVA air

-10% -5% 0% 5% 10% 15%

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cargo.1.09:Opmaak 1 12-01-2009 11:21 Pagina 30

cargovision postscript cargovision information

NO FLY ZONE
cargovision
Cargovision is the management magazine of AF-KL Cargo.
■ The banking crisis is also disrupting the airline industry,
Its function is to disseminate information on transport,
although estimating the damage to the cargo sector is distribution, logistics, information services, and general
more difficult because no index exists for airfreight that is business developments. The editorial opinions expressed
comparable to the Baltic Dry Index for sea freight. We do in the magazine are not necessarily those of Air France KLM.
know that international freight traffic has been falling since Reproduction in whole or in part without written permission
January at about 3% per month at the 322 airports is prohibited.
tracked by the Airports Council International. However,
ACI’s rolling 12-month average for tonnage had increased
3% at the end of September. IATA’s figures show that its
member airlines carried 0.1% more cargo traffic in the first SUBSCRIBER SERVICES
nine months of 2008 than during the comparable period in
of credit could easily generate US$1 million in monthly revenue 2007. Additionally, the following results posted by carriers Cargovision is published quarterly by AF-KL Cargo
MASKED BANDITS to the bank. Yet, since the credit crunch, those costs have risen in November suggest that while cargo tonnage is off, from and mailed to subscribers in almost every country.
six-fold, according to Pascal Lamy. The director general of the a revenue standpoint, many are not suffering. However,
■ Just when Somali pirates threaten to become the scourge World Trade Organization said in November that current the overall expectation is that worse is still to come. ■ Please visit www.cargovision.org
of global trade, their infamy suddenly pales under the economic conditions have left the market for trade finance, and click on the subscribe icon.
emerging radiance of the humble letter-of-credit. This unin- which funds 90% of the US$14 trillion world trade, lacking You will be able to:
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owners, airline cargo executives, even whole societies if we India cannot get funding for basics like recycled plastic, elec- Volga Dnepr + 80.0 Rev 9 ■ Review recent editions
are to believe the more radical views like those of weblogger tronic components, and steel. Chinese banks began tightening Airbridge Cargo + 68.0 Rev 9
London Banker: their credit standards in late summer. ■ Delta + 11.0 FTM 10
United + 0.2 FTM 10
“Trade finance is rapidly communicating the stress on bank Continental + 0.4 FTM 10 SURVIVAL
liquidity to the real economy. Controlling access to trade
finance determines who loses their jobs, whose children go
NO HOLDS BARRED American
China Eastern
- 2.7
+ 0.6
FTM
FTK
10
9
TOUR
hungry, who riots, which governments fall. It presents a ■ Ship owners cannot get banks to issue letters of credit for Japan Airlines - 7.5 Rev 6
systemic risk much more frightening than the collapsing value cargos of price-volatile commodities that may not provide ANA + 21.0 Rev 6
of bits of paper traded electronically in London and New York. adequate collateral. Even when credit is available, trading part- Singapore Airlines - 1.7 RTK 6
It could collapse the employment, the well-being and the polit- ners tend now to accept letters only from established banks Cathay Pacific-Dragonair + 2.4 Tonne 6
ical stability of most of the world’s population.” and they charge premiums. Royal Jordanian + 20.0 Rev 9
Published by AF-KL Cargo Communication, P.O. Box 7700, 1117 ZL Schiphol,
Kenya Airways 0.0 Tonne 6 The Netherlands. Eric Grognet, Jean Claude Raynaud, Maaike Arwert,
For over 400 years, commercial letters of credit helped traders At present, the LOC problem looks worse for bulk ocean traffic Turkish Airlines + 7.1 Tonne 10 arwert@cargovision.org
overcome bad weather, unfamiliar laws, fluctuating currencies than for airfreight, although that may change during the first
and botched instructions so they could transact business with quarter when air cargo traffic usually slows. The Baltic Dry *Type of change is either revenue, freight-ton-mile, Concept & Realization: vdBJ Communicatie Groep, Bloemendaal-NL
www.vdbj.nl, vdbj@cargovision.org
distant partners. To purchase goods, an importer has his bank Index, a measure of shipping costs across different ship sizes, revenue-tonne-kilometer or tonnes
Editor in Chief: Mark W. Lyon, lyon@cargovision.org
issue a letter of credit to the exporter’s bank, creating a usually fell 93% from a record high in May. Analysts guess that 50 and Editorial Manager: Jurgen van Gessel, j.vangessel@vdbj.nl
irrevocable guarantee to pay the vendor. An importer in the 100 capsized vessels, commonly hired to haul coal and ore, sit Project Manager: Urtha Ririhatuela, u.ririhatuela@vdbj.nl
West typically funds his transaction with bank borrowing at a idle today, and that number could soon reach 150. On June 30, Art Direction: Sok Visueel Management, sok@euronet.nl
rate of 5% to 7%, the premium reflecting a risk that the goods 43 vessels were idle. According to figures from the Baltic Editorial Office: Vijverweg 18, 2016 GX Bloemendaal-NL, T +31(0) 23 541 1701
Circulation: Pondres Direct Mail B.V., T +32 13 595 35 00
may never arrive or at least not intact. Exchange in London, spot rates dropped 98% in five months,
Printed on 90 grs. Galerie Silk, M-real. Promoting sustainable forest management -
from US$233,988 a day in June to US$4,793 in November. for more info: www.pefc.org
Amazingly, 20 banks fund 55% of global trade. Until recently, a That is below the cost of paying for crew, insurance, mainte-
large trading company that would have paid US$600 per letter nance and lubricants. ■ AF-KL Cargo © January 2009 Volume 24 Number 35
MARK W. LYON, EDITOR-IN-CHIEF

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