Вы находитесь на странице: 1из 9

----- Original Message -----

From: takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-22T00:21:03

Please read carefully all our messages and you will discover the track number.


From: sales@tinydeal.com
To: takis240@hotmail.com
Date: Sat, 21 Jun 2014 12:03:32 +0800
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Dear ,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

We are very sorry for all the trouble it's caused.
We fully understand your situation, but it would be difficult and time-consuming for the post
office to check the status of your parcel since it's mailed without a tracking number.
And we appreciate your understanding and patience.



Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)
Customer Satisfaction Survey:
http://www.tinydeal.com/index.php?main_page=investigate&mid=33b29283512997974a4dcf6
28811b763f1037112&email=takis240@hotmail.com&sid=537
2014-06-21 12:03:27

----- Original Message -----
From: takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-21T01:08:25

I wait for this from 25 / 10 / 2013 and you had all the time to do something about
that (8 months from now).
Now it's my turn to do something.
we talk (in few days) in the social media
thanks

From: sales@tinydeal.com
To: takis240@hotmail.com
Date: Thu, 19 Jun 2014 14:32:37 +0800
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Dear ,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

We are sorry for the delay it's caused. But I'm afraid that we are unable to know the exact
location of your parcel right now since the shipping method you chose is Non-Registered Air
Mail, which does not provide a tracking number. And we have contacted the post office and it
would be a while before they find out the reason.
We really appreciate it if you could wait a few more days to see if you could receive your
parcel by then.

Thank you for your understanding and hope you could receive your package soon.


Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-18T20:45:26

again the same...
please read carefully all the emails from down(13/3/14) until today.
last chance
Otherwise I will be forced to make a lot of comment in your official site, your web
page in Facebook, Twitter, You tube and any forum which deals with on-line
market attaching all e-mails as evidence and inform your potential new customers
that you do not serve them the way you should.
I suggest you credit the same amount of money to my account in order to be
able to make a new order.
yes or no?
I am looking forward to your reply.


From: sales@tinydeal.com
To: takis240@hotmail.com
Date: Wed, 18 Jun 2014 14:41:37 +0800
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Dear ,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

Thank you for your reply.

We are sorry about the trouble.
WE could offer you 20% as TD points as the compensation if that could make you feel any
better.
Does that work for you?



Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-18T00:39:28
Excuse me, but what more do you need to regard my parcel lost????
I have been expecting it for 7 months!!!!!!!
If it wasn't lost, I would have received it many months ago.
I strongly believe that it is lost and you must do something about it if you consider
yourselves pros and not amateurs.
I suggest you credit the same amount of money to my account in order to be able to make
a new order.
Otherwise I will be forced to make a lot of comment in your official site, your web page
in Facebook, Twitter, You tube and any forum which deals with on-line market attaching
all e-mails as evidence and inform your potential new customers that you do not serve
them the way you should.
I am looking forward to your reply.


From: sales@tinydeal.com
To: takis240@hotmail.com
Date: Sat, 7 Jun 2014 16:56:52 +0800
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Sorry, No.




----- Original Message -----
From: takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-07T16:30:45
Please answer me with yes or no (it's so simple).
you will return my money back?


From: sales@tinydeal.com
To: takis240@hotmail.com
Date: Sat, 7 Jun 2014 10:24:09 +0800
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Sorry. But only if it's been confirmed to be lost, held or returned, we will contact you for
resending or refund.

------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-07T02:46:44
ok then.
Will you return my money back or not?


From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Date: Fri, 6 Jun 2014 11:05:12 +0800
Sorry for your inconvenience.
We are still keeping touch with our post office and have not got the reply from them.
But the Post office has not given us any reply yet.
Policy for Udelivered Item:http://faq.tinydeal.com/Default/Faq_Info/499
Here is the policy about tracking number:
http://faq.tinydeal.com/Default/Faq_Info/187
thanks!



----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-05T21:06:51
Of course NO.
I want immediately my money back.

From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Date: Thu, 5 Jun 2014 14:23:20 +0800
Dear ?? ?,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

Thank you for your reply.

We are sorry about the trouble.
30% as TD points might be the best we can offer right now.
Please contact us if you agree with our proposal.


Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-06-05T01:33:55
Finally what will you do?
You will send me my money back?
Yes or no?
Are you a professionals or amateurs?
I wait 7 months
The situation is tragic


From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Date: Thu, 24 Apr 2014 11:33:32 +0800
Dear ?? ?,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

Sorry for your inconvenience.
We are still keeping touch with our post office and have not got the reply from them.
But the Post office has not given us any reply yet.
Policy for Udelivered Item:http://faq.tinydeal.com/Default/Faq_Info/499
Here is the policy about tracking number:
http://faq.tinydeal.com/Default/Faq_Info/187
thanks!




Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-04-24T03:56:49
Unfortunately I've run out of patience for quite some time.
I should have received my parcel many months ago but my order hasn't been
delivered for a reason that I'm not aware of. According to what you have said you
understand perfectly well what I have been through all this time and you are sorry for
this, therefore, I demand for a full refund as soon as possible.

Thank you.

Panagiotis Georgiou


From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: FW: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Date: Wed, 16 Apr 2014 14:32:44 +0800
Dear ?? ?,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

We are very sorry for all the trouble it's caused.
We fully understand your situation, but it would be difficult and time-consuming for the post
office to check the status of your parcel.
And we appreciate your understanding and patience.



Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "sales@tinydeal.com" <sales@tinydeal.com>;
Subject: FW: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-04-15T22:54:57
we have news for my packet??

From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Date: Tue, 1 Apr 2014 17:37:55 +0800
Dear ?? ?,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

First of all, we truly understand your situation and we are very sorry for all the delay it has
caused.
We are eager to provide good service to our customers, but once the parcel is shipped and
the post office has taken over, we are just pretty much waiting for it like our customers since it
is now far beyond our control.
We feel regretful that the delivery does not go well for some uncertain reasons, but we have
contacted the postal office already to see what we could do while we are waiting.

Thank you for your understanding and have a good day!





Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "TinyDeal Direct (yuankai)" <sales@tinydeal.com>;
Subject: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Time: 2014-04-01T03:04:15
I wonder why some one(from the TinyDeal) do not get a phone call(the post
office)and just we wait update with e mail.
For faster results.....
Have gone so many days!!!!

From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: RE: Question for my order
2250028327850000590717(oid:2250028327850000590717)
Date: Mon, 31 Mar 2014 16:10:43 +0800
Dear ?? ?,
This is Adam, the representative of TinyDeal Customer Service. I am happy to assist you
further.

We are very sorry for all the trouble it's caused.
We fully understand your situation, but it would be difficult and time-consuming for the post
office to check the status of your parcel.
And we appreciate your understanding and patience.





Sincerely,
Adam
------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "TinyDeal Direct (wangliang)" <sales@tinydeal.com>;
Subject: RE: Question for my order 2250028327850000590717
Time: 2014-03-30T03:28:32
Mister Wang.
we have news for my packet?

From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: RE: Question for my order 2250028327850000590717
Date: Tue, 18 Mar 2014 17:19:50 +0800
Dear ?? ?,
This is Gabriel Wang, the representative of TinyDeal Customer Service. I am happy to assist
you further.

Thanks for your reply.

The parcel was sent to your country, generally it takes some time for the post office to
complete the investigation and give us an outcome. We'll inform you once we get any news
from the post office.

Have a nice day!
Truly yours,
Gabriel Wang


------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)
FAQ: http://faq.tinydeal.com
Customer Satisfaction Survey:
http://www.tinydeal.com/index.php?main_page=investigate&mid=094b5c1037f0e9c0a8c6f5e4
25efb22e4e75d901&email=takis240@hotmail.com&sid=426
2014-03-18 17:19:42

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "TinyDeal Direct (wangliang)" <sales@tinydeal.com>;
Subject: RE: Question for my order 2250028327850000590717
Time: 2014-03-18T04:00:25
Good evening.
We have news for my package?


From: sales@tinydeal.com
To: takis240@hotmail.com
Subject: Re: Question for my order 2250028327850000590717
Date: Thu, 13 Mar 2014 17:03:19 +0800
Dear ?? ?,
This is Gabriel Wang, the representative of TinyDeal Customer Service. I am happy to assist
you further.

Thanks for your mail.

Please be patient.

We are checking and communicating with the post office.

If we get any further information we will contact you.

Have a nice day!
Truly yours,
Gabriel Wang


------------------------------
TinyDeal Co. Limited (Great Value, Great Experience)
FAQ: http://faq.tinydeal.com
Customer Satisfaction Survey:
http://www.tinydeal.com/index.php?main_page=investigate&mid=cf00217aaacc339ff996654a
06e8ff60ae76ac3e&email=takis240@hotmail.com&sid=426
2014-03-13 17:03:01

----- Original Message -----
From: ?? ? takis240@hotmail.com
To: "sales@tinydeal.com" <sales@tinydeal.com>;
Subject: Question for my order
Time: 2014-03-13T04:51:02
Dear Sir / Madam,
I've made an order through my e-mail account davanakos@hotmail.com for a smart
phone model: PO85-DG100 and some e-cigar-batteries, invoice ID
2250028327850000590717 and, according to information you have given me, the
package was sent on 25 / 10 / 2013 tracking number : RB536636795CN.
Unfortunately, I haven't received anything yet.
It's been 130 days now and I have run out of patience. Therefore, I would like to be
notified about the e-mail address and name of the designated courier services agency
in order to contact them. I would appreciate it if you could let me know as soon as
possible.
I'm looking forward to your reply.
Yours faithfully,
Panagiotis Georgiou

Вам также может понравиться