MI C HAE L T HOMAS

580 Section Line Road Leesville, LA 71446 337-208-6340 MichaelThomas8484@gmail.com

Human Resources

Extensive training in human resource management, business operations, and policies and procedures
Outstanding leadership ability developed through supervisory experience and leadership courses
History of developing successful standard operating procedures and training programs
Proven to excel at critical thinking, problem solving in high-stress situations, and attention to detail

Key Skills

Management and Leadership
Computer Hardware/Software
Staff Development & Training
Policies & Procedures Manuals
Human Resources Administration
Strategic Planning
U.S. Army Secret Clearance
M.S. Office- Word, Excel, Outlook
Integrative Negotiation
Financial Management
Records Management
Expense Reduction

Education

CENTRAL MICHIGAN UNIVERSITY

Feb. 2013 to Dec. 2014
Master of Science in Administration, Human Resources Administration Current GPA 3.97

UPPER IOWA UNIVERSITY

Graduated 2012
Bachelor of Science in Business Administration summa cum laude GPA: 3.9

Experience

HEALTHCARE SERGEANT, U.S. Army Fort Polk, La 2004 to 2010
Supervised and trained cross-functional and geographically dispersed teams
Improved efficiency of the medical company by creating new operating policies and procedures
Maintained, organized, and processed 800 staff member's personnel files and paperwork
Handled staff member's initial counseling, initial training, drug testing, and performance counseling
Utilized and supervised the use of word procession, spreadsheets, and email to disseminate information

SALES ASSOCIATE, Computer Exchange Baton Rouge, La 2003 to 2004
Established the Ebay sales division to increase profit from used electronics sales
Negotiated sales and delivery of electronic products to local and online customers
Interpreted the customers needs and advised them on the best possible product
Tested and listed electronic merchandise for sale on the online storefront
COMPUTER TECHNICIAN/MANAGER, Stephanies Computers Walker, La 1999 to 2002
Aided in the start-up, operation, and management of Stephanies Computers
Managed payroll and accounting through Intuit Quickbooks
Negotiated mutually beneficial agreements with consumers over computer hardware and software
Placed orders with suppliers to maintain inventory and meet customer's requests
Installed new computers and repaired existing systems at customer's homes and businesses