BSNL 3G data card Troubleshooting Guide

Courtesy: BSNL, Tanjore marketting cell

3G service is really very good as the download speed is amazing. You would
certainly love to sur on 3G .
BSNL and !TNL are oering 3G data card by bundling the 3G S"! with the
data card device o Terracom# $apital.%ata cards are available in the range o
&s.'((( to &s.')(( and come with *'GB ree data which can be used or a
period o two months.
So i you are using 3G data card o BSNL inding some problem in getting
connected then below is some troubleshooting tips which can be o some help.
" you have +ust purchased,
*.The S"! which you get rom service center normally ta-es some time in
activation at their end. .hen your S"! is activated you get some message. But
once the S"! is activated at their end you need to ma-e a call to certain
number to get it activated. So as- about the ull procedure clearly at point o
purchase.
'.%ata card driver gets automatically installed the moment you connect it to
your /$. 0owever on !1$ 2S it may be problematic sometime. Get help rom
data card company through their call center.
3.3rom the networ- in setting tab o the user interace o data card
sotware#choose 4!TS53G5.$%!1 preered ."t is then only your data card
will select 3G networ- and will automatically switch to 'G i 3G networ- is not
available in any area.
6.Select the correct 3G setting i it7s already their inbuilt and i not as- it at
customer care or point o purchase. Setting or postpaid and prepaid are
dierent so be careul that you select the correct setting.
).2nce driver gets installed and setting done restart the computer once and
then connect.
The above steps may appear to be complicated so it7s better to get clear idea
o everything at point o purchase.
But once when your data card starts getting connected then service is very
good. "t hardly ta-es seconds to get connected and speed too is good. overall
it7s very convenient to use.
" you are old customer and have been using it or sometime,
" you have been using it or some time and suddenly you ind it diicult to
connect then try ew things,
*.See whether your /$ is able to detect the data card device and S"! i not
then there may be one o the ollowing reasons,
i.8 9irus in /$ ii.8data card connector may have gone aulty iii8. S"! may not
be properly inserted or might have been damaged
'.See whether correct setting is selected
3.Sometimes even when you are getting 3G networ- you may not get connected.
"n that case try to connect with 'G networ-. 3or that go to networ- selection
in driver interace and select 'G 5GS! networ- only and then connect. !any
times when 3G networ- doesn7t wor- you get connected to 'G networ-. This is
an standby option.