1.

1 Introduction of the study

Now a days, education is not just limited to books and classrooms. In todays world, education
is the tool to understand the real world and apply knowledge for the betterment of the society as
well as business. From education the theoretical knowledge is obtained from courses of study,
which is only the half way of the subject matter. Practical knowledge has no alternatie. !he
perfect coordination between theory and practice is of paramount importance in the conte"t of
the modern business world in order to resole the dichotomy between these two areas. Internship
Program brings a student closer to the real life situation and thereby helps to launch a career with
some prior e"perience.
#conomy of a country and its banking system are alike $%iamese !win&. 'y mobili(ing the
capital of an economy, banking system plays a significant role to ensure economic growth.
'angladeshi banking sector consists of central bank )named as 'angladesh 'ank*, +ommercial
banks, ,eelopment 'anks and %peciali(ed Financial Institutions. !he +ommercial banks
comprise of Nationali(ed +ommercial 'ank )N+'*, -ocal Priate 'ank, Foreign Priate 'ank,
and Islamic 'ank. In recent years, we obsere a mushroom growth in the banking sector in
'angladesh. !he ery actie and boisterous presence of priate sector has stirred competition
among the traditional commercial banks. Now, there are ./ priate banks )01 domestic and 11
foreign* operating in 'angladesh.
First %ecurity Islami 'ank -imited is one of the leading priate commercial bank haing a
spread network of 10 branches across 'angladesh and plans to open few more branches to coer
the important commercial areas in ,haka, +hittagong, 2hulna and other areas in /311. First
%ecurity Islami 'ank has been operating in 'angladesh since 1444 and has achieed public
confidence as a sound and stable bank.
1.2 Objective of the study
!he main objectie of the study is the ealuation of the different types of customer serices
proided by the First %ecurity Islami 'ank -td. 5nd also to fulfill the re6uirement of ''5
program.
!he objectie of the study may be iewed as7
General objective
Specific objective
General Objective
!he general objectie of the study is to prepare and submit a report on the topic of 8eneral
'anking 9peration of First %ecurity Islami 'ank -imited, ,hanmondi 'ranch.
Specific Objective
!o know the 8eneral 'anking which include are as follows7
+ompany 'ackground.
+ompanys major functions.
!ypes of 5ccount.
Paper:,ocuments re6uired for opening ; closing of arious types of 5ccounts.
%pecial cases in 5ccount opening.
+ash receie and payment.
Procedures of P9, ,.,.
!o know the organi(ational framework of the bank
!o know the work enironment and organi(ational behaiors of the bank
!o get through all the departments of the bank and obsere the actual work done
!o find out how the general banking system works
!o understand the banking enironment of 'angladesh.
!o submit the practical work as a paper work that I hae learned in my three months
internship of ''5 program.
1.3 Methodology
For preparing this report the following methodology is adopted7
a. Collection of Data
!his report is an e"ploratory and descriptie one in nature. 5mong primary and secondary
source, most of the data has been collected from the secondary sources.
Primary sources of information7
Face to face conersation with the bank officials.
Face to face conersation with the clients of the bank.
%econdary sources of information7
5nnual <eport of First %ecurity Islami 'ank -imited.
=arious publications of 'angladesh 'ank.
,ifferent books and newspaper articles written on financial statement of the
banking sector.
Internet

b. Segregation of Data
+ollected data were segregated from the source material for the purpose of preparing this report.
c. !rocessing of Data
+ollected data were compiled and processed for the purpose of preparing this report.
d. !resentation of Data
+ollected data were compiled in chart and tables and presented in the body of the report.
1." #ationale of the Study
'ank is the heart of the economics and banking is the blood circulation of countrys economic
growth. 'anks perform a significant role to sere the needs of the society in different sectors,
such as7 capital formation, large scale of production, industriali(ation, growth of trade and
commerce etc. and banks are contributing a lot of aspect First %ecurity Islami 'ank of
'angladesh -td has already emerged as one of the world wide recogni(ed banks due to better
customer serice according to the principles of Islamic %hariah. Islamic banking is a new
diminution of interest free banking where ><iba or interest is strictly prohibited.
%o I hae tried my best to represent my e"perience and learning about their performance and
problems and prospects on the ground of general banking.
1.$ %i&itations
5 serious time constraint was the main limitation restricting this report from being more detailed
or analytical. It was also not possible to go to the different department of F%I'- to practically
obsere and find out more about the organi(ational policies of the company and their true use.
?ost of the data presented here were collected from the facts and figures proided by different
departments and from company archies.
!his report is an oerall iew of 9rgani(ational %tructure, foreign e"change business procedure
and its contribution to profitability of F%I'- and financial analysis. 'ut there are some
limitations for preparing this report. I tried my best to make this report as best as possible. %o
readers are re6uested to consider these limitations while reading and justifying any part of my
study.
%ome restraint at the time of preparing the report are appended below
!he insufficiency of information is main constraint of the study. ?oreoer employees
are not interested to proide all information due to security and other corporate
obligation.
!he employees and clients are busy to proide me time for interiew.
Ine"perience and time limitation were the constraints of the study.
9mission and error may be there due to my lack of e"perience in preparing a
professional report like this one.
9rgani(ational 9eriew 9rgani(ational 9eriew
2.1 'istorical bac(ground of )irst Security *an( %i&ited
First %ecurity Islami 'ank -imited )F%I'-* was incorporated in 'angladesh on /4 5ugust@1444
as a banking company under +ompanies 5ct 1440 to carry on banking business. It obtained
permission from 'angladesh 'ank on // %eptember 1444 to commence its business. !he 'ank
went for public issue on /3 Auly /33B and its shares are listed with ,haka %tock #"change ),%#*
and +hittagong %tock #"change )+%#*.!he 'ank carries banking actiities through its si"ty
seen )10* branches in the country. !he 'ank conerted its banking operation into Islamic
'anking based on Islamic %hariah from traditional banking operation on 31 Aanuary /334 after
obtaining approal from Cigh +ourt, Finance ?inistry and 'angladesh 'ank. !he commercial
banking actiities of the bank encompass a wide range of serices including mobili(ing deposits,
proiding inestment facilities, discounting bills, conducting money transfer and foreign
e"change transactions, and performing other related serices such as safe keeping, collections
and issuing guarantees, acceptances and letter of credit.
2.2 +ature of *usiness
!he principal actiities of the bank are proiding all kinds of commercial 'anking
%erices to its customers.
!he other actiities of the bank are proiding of all kinds of Islamic banking serices to
its customers.
2.3 ),#S- S.C/#,-0 ,S%1M, *an( %i&ited at a Glance
%egal Status. !ublic %i&ited Co&pany
.stablish 1222
Date of ,ncorporation /4 5ugust1444
Date of !er&ission fro& *angladesh *an( // %eptember 1444
Islamic 'anking 1
st
Aanuary, /334
-isting with ,haka %tock #"change /3 Auly /33B
-isting with +hittagong %tock #"change /3 Auly /33B
Date of Opening of )irst *ranch /. 9ctober 1444
1uthori3ed Capital !k.0,133 ?illion
Profit !2 041D.1E414 million
!otal 5sset !2 01D4E.03.41/ million
%hares !2 //EE/.0/BB million
Date of consent of ,!O 30 Aune /33B
!aid up Capital !k./
<esere Fund !2 .14.4B ?illion
Number of #mployees 11E3 Persons
+o. of *ranches 45
1.1 )igure )irst security isla&i ban( li&ited at a glance.
2." 'ierarchy Structure of )irst Security ,sla&i *an( %i&ited
Chair&an
Chief 1dvisor *oard of Directors Managing Director
Deputy MD
Senior .6ecutive 7ice !resident #"ecutie =ice President
2.$ Corporate 7ision
%enior =ice President
7ice !resident
Senior Assistant Vice
President
1ssistant 7ice !resident
First Assistant Vice
President
8r. 1ssistant 7ice !resident
Senior .6ecutive officer
.6ecutive officer
)irst e6ecutive officer
!robationary Officer
Officer
!o be the uni6ue modern Islami 'ank in 'angladesh and to make significant contribution to the
national economy and enhance customers trust and wealth, 6uality inestment, employees
alue and rapid growth in shareholders e6uity.
2.4 Corporate Mission
!o be the most caring and customer friendly and serice oriented bank.
!o create a technology based most efficient banking enironment for its customers.
!o ensure ethics and transparency in all leels.
!o ensure sustainable growth and establish full alue of the honorable shareholders and
5boe all, to add effectie contribution to the national economy.
2.5 Corporate Strategies
!o strie our customers best satisfaction ; win their confidence.
!o manage ; operate the bank in the most effectie manner.
!o identify customers needs ; monitor their perception towards meeting those
re6uirements.
!o reiew ; updated policies, procedures ; practices to enhance the ability to e"tend
better customer serices.
!o train ; deelop all employees ; proide them ade6uate resources so that the
customers needs reasonably addressed.
!o promote organi(ational efficiency by communicating company plans policies ;
procedures openly to the employees in a timely fashion.
!o ensure a congenial working enironment.
!o diersify portfolio in both retail ; wholesale markets.
2.9 *an(ing :ith shariah principles
First %ecurity Islami 'ank 'angladesh -imited is a bank in 'angladesh that has conerted all of
its operations of conentional banking into shariah@based banking since 1
st
Aanuary, /334. First
%ecurity Islami bank offer arious banking serices for ?uslims and non@?uslims alike allowing
our customers choice and fle"ibility in their saings and inestments. !he products are approed
by %hariah 'oard comprising of eteran ?uslim scholars of our country who are e"pert in all
matters of Islamic finance.
2.2 !roducts of )irst Security ,sla&i *an( %i&ited

5l@Fadiah +urrent ,eposit
?udarabah %aings ,eposit
?udarabah %hort !erm ,eposit
?udarabah !erm ,eposit
9ne ?onth
!hree ?onths
%i" ?onths
!wele ?onths
!wenty Four ?onths
!hirty %i" ?onths
Foreign +urrency ,eposit
?udarabah %aings %cheme
?udarabah ?onthly %aing %cheme
?udarabah ?onthly Profit %cheme
?ore than double the deposit in 1 years
Gakat
Ca((
+onsumer Finance %cheme
New products from first week of Auly /311
1. ?udarabah %tudent )%chool 'anking* %aing 5ccount ) *
/. ?udarabah #ducation ,eposit %cheme )*
E. ?udarabah ?arriage ,eposit %cheme )*
0. ?udarabah Cealth +are ,eposit %cheme )*
.. ?udarabah %enior +iti(en %aing 5ccount )*
1. ?udarabah Pension ,eposit %cheme )*
D. ?udarabah %alary 5ccount )*
8. Al-Wadeeah Current Plus Account ( )
9. Al-Wadeeah Premium Account ()
Inestment : ,eployment of Funds7
'ai@?urabaha ),eferred -ump %um: Installment %ale*
'ai@?uajjal ),eferred Installment : -ump %um %ale*
Ijara )-easing*
?usharaka )Aoint@=enture Profit@%haring*
?udaraba )!rustee Profit@%haring*
'ai@%alam )5dance %ale and Purchase*
Cire@Purchase
,irect Inestments
Post Import Inestment
Purchase and Negotiation of #"port 'ills
Inland 'ills Purchased
?urabaha Import 'ills
'ai@?uajjal Import 'ills
Pre %hipment Inestment
Huard@ul@Casan )'eneolent Inestment*
%etter of Guarantee
!ender 8uarantee
Performance 8uarantee
8uarantee for %ub@+ontracts
%hipping guarantee
5dance Payment guarantee
8uarantee in lieu of %ecurity ,eposits
8uarantee for e"emption of +ustoms ,uties
9thers
-etter of +redit )-:+* : 'ack to 'ack -etter of +redit )-:+*
%peciali(ed %chemes
+onsumer Inestment %cheme,
%?# Inestment %cheme,
-ease Inestment %cheme,
Cire Purchase,
#arnest ?oney Inestment %cheme,
?ortgage Inestment,
#mployees Couse 'uilding %cheme,
5!?, =I%5 Inestment +ard, ##F, etc.
2.1; *ranch +et:or(
5t present, the bank has 11 branches of which /1 branches are in ,haka ,iision, /. branches
are in +hittagong ,iision, 31 branches are in %ylhet ,iision, 3E branches are in <ajshahi
,iision, 30 branches are in 2hulna ,iision and 3/ branch is in 'arishal ,iision.
'ead Office /E, ,ilkusha +ommercial 5rea, ,haka@1333, 'angladesh.
Dha(a Division
1
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3.1 ,ntroduction
'achelor of 'usiness 5dministration )''5* is a professional course. !he course is designed
with an e"cellent combination of practical and theoretical aspects. 5fter completing ''5 certain
times is presered for internship. 5s a student of ''5 with the re6uirement of my course I was
assigned First %ecurity Islami 'ank -td. )F%I'* to ,hanmondi 'ranch, ,haka for my internship.
!he whole working process of ,hanmindi 'ranch, F%I' -td is diided into E sections. !hey are
1* 8eneral 'anking, /* inestment and E* Foreign #"change.
3.2 -otal .&ployee
Depart&ents<!osition Designation +o. of
.&ployees
?anager #=P 1
'ranch in 9peration %5=P 1
+learing ,epartment Principal 9fficer
%enior 9fficer
1
/
5ccounts ,epartment %enior 9fficer /
Inestment ,epartment %enior 9fficer
9fficer
5+9
1
1
1
Foreign #"change
,epartment
Principal 9fficer
9fficer
1
1
+ash ,epartment Principal 9fficer
5+9
++9
1
1
1
5ccount 9pening
,epartment
%9 1
+lerk 0
Priest E
8uard 1
-O-1% 2"
3.3 Or&an gra& of Dhan&ondi *ranch of )S,*
!robationary Officer
Chair&an
Chief 1dvisor
*oard of Directors
Managing Director
Deputy MD
Senior .6ecutive 7ice !resident
%enior =ice President
#"ecutie =ice President
7ice !resident
Senior Assistant Vice
President
1ssistant 7ice !resident
First Assistant Vice
President
8r. 1ssistant 7ice !resident
Senior .6ecutive officer
.6ecutive officer )irst e6ecutive officer
!robationary Officer
Officer
3." )unction<Operation )irst Security ,sla&i *an( %i&ited
!he whole working process of ,hanmondi 'ranch, First %ecurity Islami 'ank -td is diided into
E sections. 5nd the three functions are
1* 8eneral 'anking,
/* Inestment and
E* Foreign #"change.
From the aboe function and operation the profit target and achieement are below
!rofit target and achieve&ent of )irst Security ,sla&i *an( %i&ited.
!he profit target of )irst Security ,sla&i *an( %i&ited is an internal data. I hae collected
only one and half year target for profit and also the achieement by the )irst Security ,sla&i
*an( %i&ited. ,hanmondi 'ranch. 5nd the data are belowL
Profit
Jear !argeted )+orer* 5chieed )+orer*
/334@/313 11 1.
/313@/311 /3 10.D3 )!ill E3, Aune, /311*
-able -arget profit and 1chieve&ent
Figure@E7 !arget Profit ; 5chieement )%ource bank documents*.
%o here from the aboe table and figure it can be say that the target in /334@/313 was !k. 11
corer and the achieed !k. 1. corer and from /313 to /311 targeted /3 )!wenty* corer, achieed
!k. 10.D3 corer till E3 Aune, /311 . 5nd the data is here the profit target and achieement is in
oerall operation of First %ecurity Islami 'ank -imited.
,eposit
Jear !argeted )+orer* 5chieed )+orer*
/334@/313 0 ...
/313@/311 D ..43 )!ill E3, Aune, /311*
-able -arget Diposit and 1chieve&ent
Figure@07 !arget ,iposit ; 5chieement )%ource bank documents*.
%o here from the aboe table and figure it can be say that the target in /334@/313 was !k. 0 corer
and the achieed !k. ... corer and from /313 to /311 targeted D corer, achieed !k. ..4 corer till
E3 Aune, /311. 5nd the data is here the profit target and achieement is in oerall operation of
First %ecurity Islami 'ank -imited.
".1 General *an(ing
5ll business concerns earn a profit through selling either a product or serice. 5 bank does not
produce any tangible product to sell but does offer a ariety of financial serices to customers.
8eneral 'anking is the starting point of all the banking operating. 8eneral 'anking department
aids in taking deposits and simultaneously proides some ancillaries serices. It proides those
customers who come fre6uently and those customers who come one time in banking for enjoying
ancillary serices. In some general banking actiities, there is no relation between banker and
customers who will take only one serice form the bank. 9n the other hand, there are some
customers with who bank are doing its business fre6uently. It is the department, which proides
day@to@day serices to the customers. #ery day it receies deposits from the customers and
meets their demand for cash by honoring che6ues. It opens new accounts, demit funds, issue
bank drafts and pay orders etc. since bank in confined to proide the serice eeryday general
banking is also known as retail banking.
Constituents of General *an(ing
8eneral 'anking consists of the following sections in the branch. !hese are as follows
1* 5ccount opening
/* 5ccount closing
E* Issuance of che6ue book
0* ,eposits
.* +learing
1* <emittance
".2 !rocedure for custo&er for opening accounts opening.
It is said that, there is no banker customer relationship if there is no account of a person in that
bank. 'y opening an account banker and customer create a contractual relationship. Coweer,
selection of customer for opening an account is ery crucial for a 'ank.
'efore opening of an account, the following formalities must be completed by the customer7
1. 5pplication on the prescribed form
/. Introduction
!he following persons can introduce an a:c opener
5n e"isting current:saings account holder of that branch
5 respectable person of the society or locality who is well known to the
?anager : +% of the branch concerned
E. Furnishing photographs
0. 'anker will supply a set of printed forms re6uired for opening the account, which will
normally include7
i* %pecimen %ignature +ards )%%+*, if necessary
,eposit %lip
+heck 'ook <e6uisition slip
.. +ustomer should carefully read and full@fill the application form
1. Putting specimen signatures in the specimen card
D. 5ny special instructions with regard to operation of the account should be noted on
the releant signature card boldly duly authenticated by the a:c holder should be
obtained
B. !he re6uired 5ccount Number was obtained from the 5ccount 9pening <egister for
opening new account when the bank used =!C *an( 2;;;> %oftware. Now the
'ashundhara branch uses =-2"> %oftware and to open a new account, the banker
needs to collect +ustomer I, and 5ccount Number from the %oftware.
4. 9btain the signature and a:c number of the Introducer on the adice of new accountant
the place meant for the purpose and gets the signature properly erified by an
5uthori(ed official of the 'ank
13. !he ,eposit slip properly filled in and signed by the customer
11. !hen the new a:c number should be written at the appropriate place of the ,eposit slip
and mark new 5ccount on both the copies of the deposit slip and re6uest the customer
to deposit the money at the cash counter
1/. Place the signature cards, 5dice of new account, a copy of ,eposit slip, photographs
and other necessary papers:documents etc. in a file
1E. 9btain approal of the 5uthori(ed officer for opening the new account on all releant
papers. Fhile giing approal for opening an account the 5uthori(ed official should
be satisfied about the of the Introducer
10. !he 5uthori(ed officer on the adice of new 5:c and on the specimen signature cards
should also attest the signature of the new a:c holder
1.. 5fter approal of the opening of the a:c, get the +heckbook re6uisition slip signed by
the customer.
11. ,elier the checkbook to the customer after properly marking the 5ccount number
name and place of the branch on each leaf of the che6ue book.
1D. 9n completion of account opening open a file for the new a:c holder and file all
releant papers forms etc. %ignature cards, copies of 5dice, ,eposit slip ,ebit ticket
etc. is distributed to concerned departments
1B. !o fill up the )2now Jour +ustomer* 2J+ form dully.
".2.1 General re?uire&ent for opening 1l@ Aadeea< CD 1ccount
!here are few geneeal re6uirement for opening all type of account. Fhich are belowL
iB 5ccount opening from to be fielld in and signed by the account holders.
iiB Introduction by an account holder with signature and account number or any person
acceptable to the bank.
iiiB !wo copies of resent passport si(e photograph of each account holder attasted by
introducer.
ivB 9ne copy passport si(e photograph of nominee attested by the account holder.
".2.2 1dditional docu&ents that re?uired for opening accounts
9ne who to open an account, he has to fill up an account opening form. !his form is a legal
contract between the bank and prospectie customer. !he rules and regulations for opening of an
account ary from customer to customer, if he wants to open different types of accounts. First of
all arious types of customers such as indiidual, joint, proprietorship, partnership, priate
limited company, public limited company, associations, club, societies, trusts etc. can open their
arious types of accounts according to their re6uirements which are mentioned below.
,ndividual and 8oint 1ccount
iB +opy of passport: national id card: driing licence: office id: word commissioner
certificate, any id acceptable to the bank.
iiB 5ttested photocopy of passport with isa for foreign +urrency 5ccount.
iiiB Aoint account declaration form for Aoint account.
ivB !IN +ertificate.
!roprietorship 1ccount
iB !he form of sole proprietorship declaration of #KI? 'ank must be tilled up.
iiB !IN +ertificate.
iiiB ?ust be submitted a copy of trade license
!artnership 1ccount
iB +opy of registred partnership deed.
iiB ?ust be submitted a copy of partnership deed.
iiiB !o open account and for other operation a application re6uired which hae to duly
certified by the managing parten.
ivB Partnership letter duly signed by all partners.
vB +opy trade license.
viB Photocopy of company !IN.
viiB -ist of partners with full address and phone number.
!rivate and !ublic %i&ited Co&pany 1ccount
iB +ertified +opy of the memorandum and 5rticle of association of the company.
iiB +ertified +opy of the incorporation of the company.
iiiB 'oard resolution for opening the account and authori(ation for its operation duly
certified by the +hairman:?anaging ,irector of the company.
ivB +opy of update trade license.
vB Photocopy of company !IN.
viB -ist of ,irectors with designation, full address and phone number.
viiB +ertifacate of registration for insurance company.
Clubs<Societies<-rustee<1ssociations<+on@trading ,nstitutions etc
iB +ertified copy of <egistration certificate.
iiB +opy +onstitution:'ylaws: ?emorandum and 5rticla of association: !rust ,eed.
iiiB <esolution of the 'oard:#"ecutie +ommittee authori(ing opening the 5:+ with
the 'ank naming persons who will operate the 5:+.
ivB -ist of ?embers of the goerning body:#"ecutie committee with address and
phone number.
vB Permission letter fromN89.
!hats are all about the additional papers re6uired for arious type of account.
.3 1ccount Closing
!o close an account, parties may be re6uested to send an application along with the unused
leaes of the +he6ue 'ooks issued to them.
9n receipt of the application, the following will be done7
!he signature of the account holder shall be erified.
!he number of unused +he6ue -eaes shall be noted there on.
'efore the account is closed the 'ranch in +harge shall approe the application after
asserting the liability, if any, and incidental charges to be debited to the account.
5fter debiting the incidental charges to the account, the account holder shall be
adised to draw the remaining balance from his account.
!he $5ccount +losed& stamp shall be affi"ed on the 5ccount 9pening Form and
%pecimen %ignature +ards.
!he application shall be posted with the account 9pening Form and the %pecimen
%ignature +ards shall be kept separately under lock and key.
5n 5uthori(ed 9fficer shall destroy the unused +he6ue leaes.
4.4 Deposit Account
,eposit is one of the principal sources of fund for inestment of commercial banks and
inestment of deposit is the main stream of reenue in banking business. =arious kind of
deposits are below
4.4.1 Al- Wadeea / CD account:
+urrent 5ccount facilitates the account holder to draw money at any time but no interest is gien
to the current account deposited money. +urrent 5ccount can be opened by any indiidual or
joint or any name of proprietorship business, priate limited company, association, clubs,
societies, trusts etc. 8enerally, current account is opened for businessman and traders for easy
transaction. 'y taking this liability, #KI? 'ank takes serice charge !2 133 for 1 months
4.4.2 udara!ah De"osit #cheme (D#)
?udaraba %aing ,eposit )?%,* is open by the lower and middle classer people who wish to
sae a part of their incomes to meet their future need intend to earn an income from their
saings. It aims at encouraging saings of non@trading person)s*, institution)s*, society, etc. by
depositing small amount of money in the bank.
!he number of withdrawals oer a period is limited. First %ecurity Islami 'ank -imited is
proiding 4.$; C profit on ?udaraba ,eposit %cheme.
".".3 Mudarabah Monthly Deposit Sche&e DMMDSB
It is project of First %ecurity Islami 'ank, which is a scheme like ,P%. !he slogan of this scheme
is $securing your future with case. 5 small saings to day will proide you comfort tomorrow.&
<eised Profit <ate of this scheme is now 1/M. %i(e of installment has been e"tended up to !2
/.333:@ )!wenty Fie !housand !aka*. Jou are re6uested to the follow the following table for
??,%. Insurance facility will be added with this scheme.
Monthly install&ent deposit
!he saing amount is to be deposited with in the /3
th
of eery month. In case of
holidays the deposit amount is to be made on the following date.
!he deposits may also be made in adance that means prepayment.
!he depositor can hae a separate account in the 'ank from which a standing
instruction can be gien to transfer the monthly deposit in the schemes account.
In case the depositor falls to make the monthly installment in time, the .M on oerdue
installment amount will be charged. !he charge will be added with the following
months installment and the lowest charge will be !k. 13.
Aithdra:al
8enerally, withdrawal is not adised before a fie N year term, but if it is withdrawn
before the aboe term, then interest will be paid saings rate. Coweer, no interest
will be paid if the deposit is withdrawn within si" months of opening the account.
installment .33 1333 1.33 /333 /.33 .333 13333 1.333 /3333 /.333

.
Jrs
Principal
amount
E3333 13333 43333 1/3333 1.3333 E33333 133333 433333 1/33333 1.33333
&aturity
value
03B.3 B1D33 1//..3 11EE.3 /30/33 03BE.3 B11D33 1//.3.3 11EE033 /301D.3
B
Jrs
Principal
amount
0B333 41333 100333 14/333 /03333 0B3333 413333 1003333 14/3333 /033333
&aturity
value
B3333 1.44.3 /E4433 E14433 E44B.3 D441.3 1.44E33 /E4B4.3 E14B..3 E44B/33
13
Jrs
Principal
amount
13333 1/3333 1B3333 /03333 E33333 133333 1/33333 1B33333 /033333 E333333
&aturity
value
11.3.3 /E33.3 E0.133 013133 .D.133 11.3/33 /E33033 E0.3133 0133B33 .D.1333
In case the depositor to withdraw between the .,B,13 years period then full interest
will be paid for a completed term and saing rate will applicable for the fractional
period.
"."." Mudarabah Monthly !rofit Sche&eDMM!SB <eised Profit <ate of this scheme is now
1/M. Inder this %cheme clients will get !2. 1333:@ )9ne !housand !aka* per month against
!2. 1,33,333:@ )9ne -ac taka* deposit )8ot. !a" 5pplicable*. Insurance facility will be added
with this scheme.
0.0.. Mudarabah Deposit Double Sche&e DMDDSB <eised Profit <ate of this scheme is now
1/M. ,eposit <ate will be double in 1)%i"* years instead of 1 years after reision. Insurance
facility will be added with this scheme.
0.0.1 Mudarabah -er& Deposit DM-D#B
!here are deposits, which are made with the 'ank for a fi"ed period specified in adance. !he
'ank do not maintained the cash reseres against these deposits and therefore. !he 'ank offers
higher rates of profit on such deposits and therefore. !hese deposits generally constitute .3M of
more of the total deposits. Isually customers are allowed to open this accounts for a certain
period and the rate of interest aries in accordance with the terms of deposit. !he terms and their
rate of interest of F%I'- are as follows.
Mudarabah -er& Deposit DM-D#B
%-. No. 5mount Period <ate of Profit
1 5ny 9ne ?onth 11.33M
/ -ess !han 1 corer E month, 1 month, 1 year. 1/.33M
New products from first week of Auly /311
0.0.D ?udarabah %tudent )%chool 'anking* %aing 5ccount ) * Features
!o buildup saings habit and familiari(e new generation with banking system.
?inimum account opening deposit !2. 133.
No minimum balance re6uired to maintain.
?ore or less than BM profit is applicable daily basis for this account.
5ccount holder will receie an 5!? card at free of cost.
Free one time +he6ue 'ook.
5ccount holdermay pay tuition fees through the accounts.
Note7 5ll 'ranches are re6uested to select at least 1 )one* %chool in their Forking 5rea to
launch %chool 'anking.
O+ondition 5pply
4.4.8 udara!ah $ducation De"osit #cheme () %etchers:
Installments can be deposited in any branch any working day of the months
without any late fees.
%i(e of monthly installments are !2. .33:@, !2. 1333:@, !2. /333:@, !2. /.33:@,
!2. .333:@, !2. 13333:@, !2. /3333:@, ; !2. /.333:@.
?aturity period are ., B, 13, 1/ or 1. years.
Inestment Facilities against ,eposit.
!2. 1, 33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
0.0.4 ?udarabah ?arriage ,eposit %cheme )* Features7
Installments can be deposited in any branch any working day of the months
without any late fees.
%i(e of monthly installments are !2. .33:@, !2. 1333:@, !2. /333:@, !2. /.33:@,
!2. .333:@, !2. 13333:@, !2. /3333:@, ; !2. /.333:@.
?aturity period are ., B, 13, 1/, 1. ; /3 years.
Inestment Facilities against ,eposit.
!2. 1, 33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
0.0.13 ?udarabah Cealth +are ,eposit %cheme )* Feature7
Installments can be deposited in any branch any working day of the months
without any late fees.
%i(e of monthly installments are !2. .33:@, !2. 1333:@, !2. /333:@, !2. /.33:@,
!2. .333:@, !2. 13333:@, !2. /3333:@, ; !2. /.333:@.
?aturity period are ., B, 13, 1/ or 1. years.
Inestment Facilities against ,eposit.
!2. 1, 33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
4.4.11 udara!ah #enior Citi&en #a'in( Account () %eature:
5 saings account for senior citi(en aged 13 years or aboe.
?ore or less than DM profit is applicable for this account.
Profit will add on daily basis and will be credited monthly.
?inimum account opening balance is !2. .33.
Free 5!? +ard.
Free %?% 'anking.
133 leafs che6ue book free.
/3M discount on locker charges )applicable for branches haing locker facility*
subject to aailability.
O+ondition 5pply.
0.0.1/ ?udarabah Pention ,eposit %cheme )* Feature7
Installments can be deposited in any branch any working day of the months
without any late fees.
%i(e of monthly installments are !2. .33:@, !2. 1333:@, !2. /333:@, !2. /.33:@,
!2. .333:@, !2. 13333:@, !2. 1.333, !2. /3333:@, ; !2. /.333:@.
?aturity period are ., 13, 1. ; /3 years.
Inestment Facilities against ,eposit.
!2. 1, 33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
0.0.1E ?udarabah %alary 5ccount )* Feature7
Indiidual account for employees of different +orporate Couses for
disbursements of their monthly salary.
!he organi(ation needs to hae a minimum of 13 employees and a payout of !k.
1, 33,333:@ )9ne !aka -ac* per month and an aerage salary per employee of !k.
13,333:@ per month.
?ore or less than DM profit is applicable for this account.
No account maintenace fees.
No minimum balance re6uired.
Inestment facility at preferential rates )Personal -oan, Come -oan, 5uto -oan*.
Free %?% 'anking.
133 leafs che6ue book free.
Free 5!? +ard.
O+ondition 5pply
Note7 +orporate Couse can open an 5l@Fadeeah +urrent: +urrent Plus: Premium 5ccount to
disburse %alary to their employee through ?udaraba %alary 5ccount.
4.4.14 Al-Wadeeah Current Plus Account ( ) %eature:
Freedom of unlimited transactions.
?inimum account opening balance re6uirement is ',! 1.333:@
Free Intercity !ransaction.
Free 5!? +ard.
Free %?% 'anking.
133 leafs che6ue book free.
!2. 1, 33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
O+ondition 5pply
0.0.1. 5l@Fadeea Premium 5ccount )* Feature7
Freedom of unlimited transactions.
?inimum account opening balance re6uirement is ',! /.333:@
Free Intercity !ransaction.
Free 5!? +ard.
Free %?% 'anking.
133 leafs che6ue book free.
%pecial +ounter.
!2. 1, 33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
O+ondition 5pply
In addition, the +lient of our E )!hree* e"i"ting products named ?udarabah ?onthly
,eposit %cheme )??,%*, ?udarabah ?onnthly Profit %cheme )??P%* ; ?udarabah
,eposit ,ouble %cheme )?,,%* will also get the mentioned insurance facility as under.
-ife Insurance Facility7
1. !2. 1,33,333:@ )9ne -ac !aka* only -ife Insurance Facility.
/. 5ge limit of +lient7 1B years to .3 years.
E. Premium <ate7 !k. 0./. )Four !aka !wenty Fie Paisa* only per thousand taka per
annum.
8uide -ine for Insurance Facility7
Necessary Information for aailing life insurance facility of !k. 1, 33,333:@ )9ne -ac !aka* only
has been accommodated in following products 5ccount 9pening Form.
1. ?udarabah #ducation ,eposit %cheme )*
/. ?udarabah ?arriage ,eposit %cheme )*
E. ?udarabah Cealth +are ,eposit %cheme )*
0. ?udarabah Pention ,eposit %cheme )*
.. 5l@Fadeeah +urrent Plus 5ccount )*
1. 5l@Fadeea Premium 5ccount )*
D. ?udarabah ?onthly ,eposit %cheme )??,%*
B. ?udarabah ?onthly Profit %cheme )??P%*
4. ?udarabah ,eposit ,ouble %cheme )?,,%*
Prime Islami -ife Insurance -td. Cas opened a +orporate 5ccount with our ,ilkusha 'ranch to
collect their Premium.
5ccount !itle7 P<I?# I%-5?I -IF# IN%I<5N+# -I?I!#,
5ccount No. 131@111@333@/D0/@/
5fter opening account of aboe mentioned %cheme accommodated with Insurance Facility, all
'ranches are re6uested to send Premium of their clients P !k. 0./. per thousand per annum to
the Prime Islami -ife Insurance -td. +orporate 5ccount by 1
st
week of following month along
with a separate statement of +lients to ?arketing ,eelopment ,iision.
".$ ,ssuing che?ue boo(
8eneral %erice ,iision of Cead 9ffice will supply re6uired +he6ue 'ooks to branches against
their re6uisition from time to time. 9n receipt of these che6ue books: other security stationery,
the branch shall record the stock in the %ecurity %tationery %tock <egister. Fhile recording the
stock, the Prefi" number shall inariably be mentioned.
!he procedures are maintained for issuing che6uebook7
5t first the customer will fill the che6ue re6uisition from.
!he leaes the che6ebook under issued small be counted to ensure that all the 'ank
re6uisition slip are intact and the named and account number small be returned on the
coer page of che6uebook. !he account number of the customer shall be entered on
all the leaes of the che6uebook and its re6uisition slip.
!he name and account number of the customer shall be entered in the che6uebook
register against the particular che6uebook series.
!hen the register che6uebook and the re6uisition slip are signed by the officer in
charge of the deposit department.
!hen the che6uebook is handed oer to the customer after taking acknowledgement
on the re6uisition slip and the register book.
5 coer the containing the re6uisition slip shall be effectiely resered as ouchers. If the
ledger keeper notices any defect, he will make remark to that effect on the re6uisition slip
and forward it to the cancellation officer to decide whether a new checkbook should be
issued or not.
".4 *ills and clearing Section
+heck clearing7 ?oement of a check from the bank in which it was deposited to the bank on
which it was drawn, and the moement of its face amount is called check clearing. !his process
normally results in a credit to the account at the bank of deposit, and an e6uialent debit to the
account at the bank on which it was drawn.
)igure;3 Clearing Section
For safety and security in financial transaction people use financial instruments like ,,, P9.
+he6ue etc. commercial bankQs duty is to collect the financial instruments on behalf of their
customer. !he process that the banks use known as clearing and collection.
,n:ard Clearing Fhen a particular branch receies instruments, which are on themseles and
sent by other member bank for collection is treated as Inward +learing of that branch. !his
branch is known as paying branch.
Inward clearing inoles clearing +he6ues:,,:P9, which come to the F%I'-, ,hanmondi
branch through clearing house for collection. !he clearing officer receies then enters them in
the inward logbook. !hen they send them to the computer section for checking the account
condition. If any problem is found with the instrument, it is marked as >dishonored mentioning
the reason as mentioned aboe and he sends to the clearing officer. !he clearing officer remoes
+he6ues:,, from logbook and informs the matter to the ,hanmondi branch.
!he main function of this section is to collect instruments on behalf of the customers through
'angladesh 'ank clearinghouse. 9utside bank clearing )9'+*, Inter 'rach +learing )I'+*.
Ipon the receipt of the instruments this section e"amines the following things7
Fhether the paying bank within the ,haka city.
Fhether the paying bank outside the ,haka city.
Fhether the paying bank is their own branch.
Out:ard Clearing
9utward clearing held if the instruments collected by specific branch within the ,haka city and
not of their own branch. Cere the following procedures are followed7
!he clients receie the duty@signed instruments.
+heeked for any apparent discrepancy.
+learing stamps are affi"ed on the instrument and on the deposit slip.
'ranch code numbers also affi"ed on the instruments.
!he authori(ed signature endorses instruments.
Particulars of the with schedules send to the main branch of First %ecurity Islami 'ank
-td. with issuing an lnter 'ranch ,ebit 5dice )I',5*.
".5 #e&ittance Section
'anks hae a wide network of branches oer the country and offer arious kinds of remittance
facilities of the public. !he main instrument used by the First %ecurity Islami 'ank of remittance
of funds is7
Payment 9rder )P9*
,emand ,raft ),,*
!elegraphic !ransfer )!!*
".5.1 !ay&ent OrderD!OB
,t is a process of &oney fro& payer to payee :ithin a certain clearing area through
ban(ing channel.
5 person can purchased payment order in different modes such as pay order by +he6ue and for
these different modes accounting treatments is also different.
1ccounting treat&ent
)P9 by cash*
Date
!articulars
Debit
D-(.B
Credit D-(.B
+ash 5:c ,r
!o 'ills payable 5:c
!o P9 +ommission 5:c
""""
""""
""""
1ccounting treat&ent
)P9 by +he6ue*
Date !articulars
Debit
D-(.B
Credit D-(.B
+ash 5:c ,r
!o 'ills payable 5:c
!o P9 +ommission 5:c
""""
""""
""""
First %ecurity Islami 'ank charged different amount of commission on the basis of Payment
9rder amount. !he 'ank charges for Payment 9rder are gien in the following chart7
-otal a&ount of !O Co&&ission
!k. 13333 !k. /..33M
!k. 13333 from !k. 133333 !k. 13.33M
5boe !k. 133333 !k. 1/3.33M
".5.2 De&and Draft DDDB
It is an instrument containing an unconditional order of one 'ank to another to pay a certain
amount of money to the named person or order the amount therein on demand. ,, is ery much
popular instrument for remitting money from one corner of a country to another. +ommission for
,, is 3.1.M of the principal amount.
1ccounting treat&ent
),, by +he6ue: cash*
Date !articulars
Debit
D-(.B
Credit D-(.B
+he6ue: +ash 5:c ,r.
!o ,emand ,raft 5:c
!o ,, +ommission 5:c
""""
""""
""""
,ifference between pay order and demand draft7
!here are some difference between pay order and demand draft, which are7
In case of demand draft both the payer and payee need to hae account. 'ut there is no
certain rule for pay order.
P9 is used in the same clearing area. ,, is used for all kinds. ,, can not be done in the
same clearing area.
,, is drawn on a certain 'ank officer. 'ut there is no certain rule for P9.
".5.3 -elegraphic -ransfer D--B
!elegraphic transfer is the 6uickest method of transferring funds from one place of another.
%ometimes the remitter wants that the money to be aailable to the payee immediately. In that
case bankers are re6uested to remit the fund telegraphically. Cere the remitter bears the
additional charge of tele": telephone. +harge for !! is 3.1.M of the principal amount and the
addition charge tele": telephone is !k. 03.33 In case of !! both the parts must hae accounts.
1ccounting treat&ent
)P9 by +he6ue*
Date !articulars
Debit
D-(.B
Credit D-(.B
+ash 5:c ,r
!o !! +ommission 5:c
!o !! charge 5:c
""""
""""
""""
""""
Cere I know the amount transferred and what is the procedure. !his department also deals
with,.,., !.!. transfer of money. I worked nearly three days in this department.
$.1 Duties and responsibilities as a intern
5s a student of ''5 with the re6uirement of my course I was assigned First %ecurity Islami
'ank -imited to ,hanmondi 'ranch, ,haka for my internship. I was assigned to work on
8eneral 'anking. %o my duties are on general banking actiity.
In the internship period it is ery important for anyone where practical e"perience gathered. In
the period of three months internship program I hae learn many thing about 8eneral 'anking.
#ery employees on their helped me so much so understand the work easily. ,uring my
internship period, I hae worked in different sections like 5ccounts 9pening, +learing,
remittance and dispatch of the 8eneral 'anking ,epartment. ,uring my three months internship
programs I hae worked 13.33am to ..33pm at eery day.
$.2 1s an ,ntern &y 1cco&plish&ents are as )ollo:s
1ccount Opening
I worked first in First %ecurity Islami 'ank in the account opening department. Cere I learnt the
procedure for opening an account. !he documents that are need for opening an account. In First
%ecurity Islami 'ank -imited there are arious types of account. Cere I hae worked at least E3
days. !his is important section of the bank. It deals with the different products. !hese products
are the core sources of deposit. Cere I hae ac6uainted with different products that the bank
offers to ac6uire deposit. I also hae ac6uainted with the checklist of the account opening. 'ased
on the account operating mode the bank sets arious re6uirements for its clients. !his is called
the checklist. I hae also learned the important steps regarding account opening and account
closing.
Clearing Section and posting Clearing Che?ue D+,E1S'B
#ery day I receied seeral che6ues from clients. I also initial it the deposit slip and put branch
seal and endorsement seal in the che6ues. ?y responsibility ensures account number, accounts
holder name. In this section my last duty posting the clearing che6ue in the computer.
!rovide infor&ation any type of custo&er
I also proide any type information to the customer. 5 tried my best to gie the right information
to the customer. Fhen any customer does not understand anything tried to help them. ?ost of
time I gae them information about account opening.
!ay order issue
I issued more than E or 0 pay order eeryday. 5t first customer is supplied with P9 form. 5fter
filling the form, the customers pay the money in cash or che6ue. !he officer then issues P9 on
its specific block. !he block has three parts one for bankR other two parts for customer.
De&and Draft
!he demand draft is written order by one branch of a bank to pay a certain sum of money to or to
the order of a specific person.
?aking 9utward 'ill for collection.
5 che6ue come from other bank for clearing then the che6ue sent to the manager by letter to sae
cash clients account.
#eceiving F Sending %etters
!here are two type letters on the branch. !he letter come form outside or another branch those
are receied in inward book and a serial number put in the letter. 5nd the other one is 'anks
letter that sends to another bank or branch by putting also a serial number.
,ssuing Che?ue *oo(
Fresh checkbook is issued to the account holder only against re6uisition on the prescribed
re6uisition slip attached with the checkbook issued earlier, after proper erification of the
signature of the account holder personally or to his duly authori(ed representatie against proper
acknowledgment.
I issue more than .3 or 13 che6ue to the customer. Its not so easy to issue a che6ue book. Cae
to find out here the demanded che6ue and then hae to record it. 5nd finally gie the che6ue
book to the customer and customer signature in the che6ue discount file.
Monthely activities
!he se6uence of my ?onthely actiities can be summed up as under7
Depart&ent Monthely
,ispatch )in,out* B3
5ccount 9pening 13
5ccount +losing /.3
Issuing +he6ue 'ook D3
$.3. !roble&s encountered
Problems I hae found or encountered in handling tasks7
1. !here is a ery little practice for increasing motiation in the workers by the management.
/. In the branch, employees are not e6uipped with ade6uate banking knowledge. !hey hae lack
of basic knowledge regarding money, banking finance and accounting. Fithout proper
knowledge in these subjects, efficiency cannot be optimi(ed.
E. !here is a ery few proper use of >Islami banking system. !hey just congregate customer
from this Islami name.
0. Promotional actiities of this bank are ery poor.
.. !here are no any 5!? booth of F%I'-.+ustomer has to use other banks 5!? booth. !hats
way customer has to pay 1/ tk for eery transaction.
1. F%I'- was in problem bank category. Now a days F%I'- has come out from this category.
'ut still now ranking is ery poor compare to other islami bank.
$." 'o: internship e6perience i&pacts &y career
I hae learnt much necessary information about the banking sector and their actiity. 5s my
focus concern was 8eneral 'anking so I was more inoled with that, than other department.
Now, it is ery clear to me how First %ecurity Islami 'ank -imited operates their operation on
the ground of general banking in this country. !he internship e"perience will help me much to
built my career. ?y learned e"periences are as follows7
I learned the formalities to open seeral account in First %ecurity Islami 'ank -imited.
I got information about the re6uirements for opening account
I also obsere the procedures to close an account.
5s I also work at clearing so I closely e"perience clearing house operation.
Proiding information to their client is an important actiity for a bank. I learned the way
about how #KI? 'ank proides the information to their client.
=erify signature in different issue was one of my learnings from the 'ank.
I learned the process to renew F,< account at the 'ank.
I e"perienced the formalities to issue a Pay 9rder.
I learned the procedures to issue ,emand ,raft.
I learned how to issue check book.
I issue and receie ?ail for ?ain 'ranch with others.
Finally, I learned how to prepare an internship report.
-earned about the office enironment.
5ll this aboe learning point will be helpful for my future. !hose will be helpful for my career.
5s I hae learned many things I can use them on my future to improe my position to run faster
on job market.
1.1 %F9! 5nalysis of F%I'-
%F9! 5nalysis is an important tool for ealuating the companies %trengths, Feaknesses,
9pportunities and !hreats. It helps the organi(ation to identify how to ealuate its performance
and can scan the macro enironment, which is turn would help the organi(ation to naigate in the
!urbulence 9cean of competition. Following is gien the %F9! analysis of First %ecurity Islami
'ank -imited7
4.1.1 Strengths
1. -op Manage&ent
!he top management of the bank, the key strength for F%I'- has contributed heaily towards the
growth and deelopment of the bank. !he top management highest position holder, so they hae
a good idea about the current situation.
2. Co&pany #eputation
F%I'- has created a good reputation in the banking industry of the country. !heir main
customers are 8eneral people. !he popularity of this bank is increase day by day also in the
general public area.
.
3. Modern )acilities and Co&puter
From the ery beginning F%I'- tries to furnish their work surroundings with modern e6uipment
and facilities. For speedy serice to the customer, F%I'- had installed money@counting machine
in the teller counter. !he bank has computeri(ed banking operation under software called P+
'ank %oftware. ?ore oer computer printed statements are aailable to internal use and
occasionally for the customers.
". Stirring *ranches
From the formatie stage of F%I'- tried to furnish their branches by the impressie style. !heir
well@decorated branches gets attention of the potential customer, this is one kind of positioning
strategy.
$. ,nteractive Corporate Culture
!he corporate culture of F%I'- is ery much interactie compare to other local organi(ation.
!his interactie enironment encourages the employee to work attentiely. %cience the banking
jobs is ery much routine work oriented and loely enironment boots up the work capability of
the employees.
4.1.2 Aea(nesses
1. 'ierarchy !roble&
!he hierarchy problem treated as a weakness for F%I'-, because the employee will not stay for a
long. %o there will be a chance of brain drain from this bank to other bank.
2. 1dvertise&ent !roble&
!here is another weakness for F%I'- is adertisement. !heir media coerage is so much low that
people do not know the bank thoroughly.
4.1.3 Opportunities
Diversification
F%I'- can pursue diersification strategy in e"panding its current line of business. !hey do not
sere not only the corporate client but also the general people.
*usiness *an(ing
!he inestment potential of 'angladesh is foreign inestors. %o F%I'- has opportunity to
e"pand in business banking.
3.1." -hreats
1. Conte&porary *an(s
!he contemporary banks of F%I'- like7 ,haka 'ank, ,utch@'angla 'ank, National 'ank,
?utual !rust 'ank, ?ercantile 'ank etc. are its major rials. !hey are carrying out aggressie
campaign to attract lucratie clients as well as big time depositors. F%I'- should remain igilant
about the steps taken by these banks, as these will in turn affect First %ecurity Islami 'ank
strategies.
2. Multinational *an(
!he <apid e"pansion of multinational bank poses a potential threat to new P+'s. ,ue to the
booming energy sector, more foreign banks are e"pected to operate in 'angladesh. ?oreoer,
the e"isting foreign banks such as C%'+, 5?#K, +I!I N.5, and %tandard +hartered are now
pursing an aggressie branch e"pansion strategy. %ince the foreign banks hae tremendous
financial strength, it will pose a threat to local bank to a certain e"tant in terms of grabbing the
lucratie clients.
3. Default Culture
,efault culture is ery much familiar in our country. For a bank, it is ery harmful. 5s First
%ecurity Islami 'ank is new, it has not faced it seriously yet. Coweer as the bank grows older it
might become big problems.
Conclusion
F%I'- has been one of the leading organi(ations in the bank industry in 'angladesh. First
%ecurity Islami 'ank -imited is a third@ generation priate commercial bank in the country with
commendable operating performance ,irected by the mission to proide prompt and efficient
serices to clients, F%I'- has successfully celebrated its !en years of operation. It proides a
wide rage of commercial banking serices F%I'- has an achieed success among its peer group
within a short span of time with its professional and dedicated team of management haing long
e"perience, commendable knowledge and e"pertise in conersion with modern banking. Fith all
its resources, the management of the 'ank firmly beliees that the bank would be able to
encounter problem that may arise both at micro and macro economic leels. !he ?anagement of
the 'ank is maintaining an efficient portfolio in order to hae a healthy growth and retain
customer satisfaction. F%I'- is engaged in modern banking. It is e"pected that F%I'- by its
efficient 5sset and liability management will be able to maintain its trend of growth and thus
oercome the threat. Neither F%I'- nor any other commercial bank can effectiely combat risk.
Coweer, F%I'- haing small and targeting niche markets is likely to be less affected by
restrictie monetary and: or fiscal policy. !he ?anagement of the 'ank is planning to meet the
re6uired capital ade6uacy withering the stipulated time frame, and a loan and adance policy that
e"pected the loan loss proisioning in future will be within tolerable limit haing little material
impact on future profitability as well as net worth. 5 although F%I'- is yet to be fully automated
the bank has a ade6uate modern technology to meet its present re6uirement and it proceeding
aggressiely to enhance its technology leel. 5s F%I'- is performing good in traditional general
banking and there is a good demand for Islamic 'anking and the opinion of then )!he
management* that the performance of the 'ank is getting much better than past. I wish and hope
that in future F%I'- will be Number one commercial 'ank in 'angladesh.
9.1 #eco&&endations
'anking is a serice@oriented marketing. Its business profit depends on its serice 6uality.
!hatQs why the authority always should be aware about their serice 6uality.
!o proide serice to the customer it is necessary to hae a trained team of an
organi(ation of an institution. For this reason the 'ank should recruit more fresh, bright
and energetic persons. In this case the 'ank can consider ?'5, ''5, ?'? and etc.
!he 'ank has a proision for internship program, but it is not well organi(ed. 5lthough
the officials are ery careful and co@operatie with the interns, the authority should be
more structured. If they can properly make them trained it will be ery fruitful to recruit
them. 'ecause they learn oerall 'anking in the internship period, so in the beginning of
the job they can work as e"perienced persons. It is also ery important that they should
gie an honorarium to the intern.
'ank should offer 'ank is launching Q+ustomer +redit schemeQ First %ecurity Islami 'ank
is failing to launch this kind of scheme. !he management can undertake such sort of
schemes and earn more profit.
5s soon as possible the 'ank should start more benches in ,haka +ity as well as the
other cities of the country.
Now a days world is going ery fast. Now most of the 'ank opens online customer
serice system. %o, in order to compete in the world market they should adopt online
'anking system.
!he 'ank should attempt to enter into the share market by issuing share to capitali(e
more money and inest thereafter by e"panding the number of barnacles around the city.
9ne of the business strategies is promotion. %uccessful business depends how they can
promote their products of serices to the customer. In this connection to improe the
business bank should introduce more promotional programs.
!he recruitment process of the 'ank is ery lengthy an e"pensie. !he bank should select
the employee by reducing the lengthy process.
In general banking department it is necessary to implement modern 'anking process
instead of traditional system. !he department should be more computeri(ed.
In addition with the present serices they should include more serices. It is badly needed
to proide more serices to the customer in order to compete in the market.
,ata base net working is the most modern technology to transfer data from branch to
branch or branch to head office and ice ersa. %o, they must use this technology in
Information !echnology )I!* department of the 'ank.
5ll the clients are not in faor of introducing system, if possible the rule of introducing
to pen an account should be changed. 'ecause many people face in problem to arrange an
introducer in the time of opening accounts.
!he loan sanction process should be easier that the clients can feel conenient to take
loan from the 'ank.
!o make e"change process more prompt the authority should use modern communication
system such as #@mail, Fa", win Fa", Internet etc.
!he branches of the 'ank facing the problem of shortage of manpower. %o, the authority
should take immediate action to sole the problem.
<#F#<#N+#% 5N, 'I'-I98<5PCJ
5nnul <eport )irst Security ,sla&ic *an( %td. /33. to /334.
,ifferent types of brochures of )irst Security ,sla&ic *an( %td.
%eeral 'ooklets from )irst Security ,sla&ic *an( %td.
)irst Security ,sla&ic *an( %td. 'ank web site.
www.fsiblbd.com .
5rticles of F%I'-
Financial Institution ?anagement, 5nthony %aunders , 'y ?arcia ?illon +ornett.
'ank Fund ?anagement, 'y Peter %. <ose.
)our 0ears )inancial !erfor&ance at a glance of )irst Security ,sla&i *an( %td.
Particulars /33D /33B /334 /313
Paid@up +apital 1,333,333,333 /,E33,333,333 /,E33,333,333 E,3E1,333,333
!otal +apital Fund 1,E0D,411,314 /,B1/,14B,3BE E,ED4,3E.,BE/ 0,.B/,/1D,0B.
+apital %urplus:
)deficit*
)1/.,D3B,B.1* 1,1/1,.0E,101 /1D,14/,D0/ /4,/11,0B.
!otal 5ssets
/1,401,DB3,BD
1
E1,/E4,E4E,01
B
0D,4DB,../,4.
/
1E,114,D4D,D44
!otal ,eposits
/E,.30,30.,3E
1
/.,B.0,.01,.3
3
0/,0/E,34/,D/
/
.1,E00,4.4,11D
!otal -oans and
5dances
1B,111,//.,E1
.
/.,340,1.B,3D
D
EB,D/.,BD0,DD
0
./,1/E,43E,110
!otal +ontingent
-iabilities and
+ommitments
.,110,DBE,E1E 0,111,/B4,.DD .,4D1,1DE,311 B,B.4,11B,E03
+redit ,eposit
<atio )in M*
D4./3M 41.E4M 41./BM 4/..1M
Percentage of
+lassified -oans
against total -oans
and 5dances)in
M*
1..3M 0./3M /.10M /.11M
Profit before ta" ;
proision
1/B,.E3,D/B 1B4,13E,D.E D.3,BED,D04 1,/3E,133,DE1
5mount of
+lassified -oans
during the year
1,/13,10E,333 1,3.E,01/,D3. BE3,.1.,333 1,E11,E4/,333
Proision kept
against +lassified
-oans
D3D,140,333 .4D,140,333 .3D,140,333 .0/,B40,333
Proision %urplus:
)deficit*
1E1,DEE,41D E1,B1B,031 .E,BE0,.D1 1E,1.B,DB4
+ost of Fund 4.31M 11.EDM 4./BM B.43M
Interest #arning
5ssets
/E,B3E,34D,44
1
/B,./4,31E,0/
1
01,ED1,./4,1/
.
.1,303,4.1,B3/
Non@interest
#arning 5ssets
E,1EB,1B/,BD. /,D13,E/4,44D 1,13D,3/E,B/D D,.DB,B03,44D
<eturn on
Inestment )<9I*
)in M*
D.11M 1..1BM /.D4M 4./0M
<eturn on 5ssets
)<95*)in M*
3.0DM 3.11M 1..1M 1.B4M
Income from
Inestment
1DD,D./,.11 /3/,E0.,BE0 .E,.13,./D /10,/3B,3/D
#arning Per %hare
)!k.*
E./3 D.E. 1.0/ /.EE
Net Income Per
%hare )!k*
E./3 D.E. 1.0/ /.EE
Price #arning
<atio )!imes*
N:5 /E.D0 1..E4 1D.0/
Accounts Opening of 2010 & 2011
Period Name of 5ccounts
From !o 5F+, ?%, ??,% .J ??,%
13J
??,% B J
31:3D:/334 E3:31:/313 14 .EE /DE 111
31:3D:/313 E3:31:/311 .B 0.0 /1. /11
Period Name of 5ccounts
?udarabah !erm ,eposit )?!, or F,%*
From !o 9ne ?onth !hree ?onth %i" ?onth !wele
?onth
31:3D:/334 E3:31:/313 .1 E01 03 10.
31:3D:/313 E3:31:/311 01 EB. 01 111