Gower Business and Management Books 2011

www.gowerpublishing.
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2011 / 2012
Gower Business
and Management Books
2011/2012
Gower Business and
Management Books
2011/2012
This catalogue includes new Business
and Management titles for 2011/2012
as well as key backlist titles.
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CONTENTS
Fraud, Risk and Security .......................................................................... 2
Human Resource Management and Strategy ...................................... 8
Project and Programme Management ................................................. 12
Finance, Trade and Financial Services ................................................. 20
Governance and Leadership .................................................................. 23
International Business Economics ....................................................... 27
Entrpreneurship and Innovation ........................................................... 28
Business and Management Strategy and Skills................................. 32
Marketing, Brand and Relationship Awareness ................................. 36
Knowledge Learning and Information ................................................. 38
Supply Chain ............................................................................................ 40
Arts and Culture Administration ........................................................... 41
Design ....................................................................................................... 42
Pharmaceutical Industry ........................................................................ 44
Training and Learning ............................................................................. 46
Index .......................................................................................................... 49
Order form ................................................................................................ 52
Contacts and Customer Service ............................... Inside Back Cover
2 Tel: +44(0)1235 827730 | Fax: +44(0)1235 400454 | E-mail: gower@bookpoint.co.uk
FRAUD, RISK AND SECURITY
Phreakers, Fraudsters
and Hackers
The Origins and Manifestations of Risk
in Modern Communications Networks
Mark Johnson
Companies seeking to use communications
technology as a delivery or payment platform for
digital services are particularly at risk from phreakers,
fraudsters and hackers. They need to understand both
their strategic and operational risks as well as those
affecting their stakeholders partners and customers.
Effective risk management is as much about culture,
training and organization as it is about technology.
Mark Johnsons practical guide provides managers
with an understanding of the nature and implications
of the risks they face and the human, organizational
and technological approaches that can help avoid or
mitigate them.
June 2012 c. 180 pages
Hardback 978-1-4094-2941-8 c. 60.00
ebook 978-1-4094-2942-5
www.gowerpublishing.com/isbn/9781409429418
Understanding Risk Analysis
A Guide for Managers
Derek Salkeld
Risk and opportunity are inherent in projects and
yet, whilst many organizations invest heavily in
project management methodologies and processes,
few project sponsors, project board members or
managers understand the effect these might have.
The approach taken in this book is to understand how
the risk and opportunity in a project will affect its
funding requirements and its business case outcomes,
and to use this understanding to devise management
controls that will benet both the investor and the
project manager.
January 2012 c. 250 pages
Hardback 978-0-566-09186-5 c. 65.00
Credit Management for
Professional Service Firms
Joah Yeadoh
Professional service rms have very particular
problems and needs when it comes to credit
management and debt collection, such as
front-end client screening and managing lock
up effectively. This book bridges the gap between
theory and practice.
Paperback 978-1-4094-0538-2 c. 60.00
ebook 978-1-4094-0539-9
Corruption
An International, Interdisciplinary,
and Multi-sectoral Reader
Daniela Herrmann and Clare Fletcher
With an inclusive and broad-based understanding
of corruption from the perspective of international
studies as an interdisciplinary space in the social
sciences, the authors of Corruption have produced
a book that is accessible to anyone approaching the
study of corruption from any one of the different
disciplinary traditions.
November 2011 c. 170 pages
Hardback 978-1-4094-1129-1 c. 60.00
ebook 978-1-4094-1130-7
Handbook of Fraud Investigation
and Prevention
A Guide to Legal and Procedural Strategies
Edited by Alan Doig
This Handbook provides a clear picture of the role
of compliance, civil and criminal legal process in
any fraud strategy; chapters then cover investigation
strategies for each of the following types of fraud:
benet, health, procurement, employee, telecoms,
scal, corporate, charity, legal and accounting. Part
Three of the book explores the practical options for
fraud prevention and remediation, including both
civil and criminal asset recovery and, particularly,
with respect to international fraud.
September 2011 c. 290 pages
Hardback 978-0-566-08832-2 c. 75.00
ebook 978-0-7546-9209-6
The Globalisation of
Corporate Governance
The Challenge of Clashing Cultures
Adrian Davies
This book takes stock of the progress made in
embedding corporate governance in differing
countries and explores the new challenges faced
as the process moves beyond OECD members
into countries with cultures which are less open to
adopting corporate governance. Bringing countries
such as China, Russia, Saudi Arabia, South Korea
into the process will raise challenges which have
to be met if corporate governance is to succeed
in driving globalisation.
Hardback 978-0-566-08893-3 c. 60.00
ebook 978-1-4094-2963-0
Vulnerable Workers
Safety, Well-being and Precarious Work
Edited by Malcolm Sargeant
and Maria Giovannone
This brilliant book breaks new ground by addressing
an often over-looked subject...The authors examine
the occupational safety and health risks associated
with chronic job insecurity and precarious
employment, and take important steps toward
identifying positive solutions to them.
Susan Bisom-Rapp, Professor of Law,
Thomas Jefferson School of Law, USA
Chapters in Vulnerable Workers consider the growth of
job insecurity, the prevalence of exible or temporary
work, and the emergence of precarious forms of
self-employment. Contributions focus on the new
market economies of post-communist Eastern Europe
and on China, where it is perceived that economic
development is occurring at the expense of workers
lives and health.
Hardback 978-1-4094-2662-2 c. 60.00
ebook 978-1-4094-2663-9
Performance Auditing of Public
Sector Property Contracts
Lori Keating
Despite the rhetoric PPP/PFI contracts tend to create
a context where dispute and litigation rather than
partnership are the norm. In this environment,
effective auditing is essential to ensure that projects
are delivering what the end-user requires. Performance
Auditing of Public Sector Property Contracts is
designed to do just that.
May 2011 182 pages
Hardback 978-0-566-08999-2 75.00
ebook 978-0-566-09051-6
SEE ALSO
Corruption in International Business
Page 26
Corporate Social Responsibility Series
Page 25
3
GOWER BUSINESS AND MANAGEMENT BOOKS 2011/2012 | www.gowerpublishing.com | Order online and receive a 10% discount
Fraud, Risk and Security
An Introduction to Internet-Based
Financial Investigations
Structuring and Resourcing the Search
for Hidden Assets and Information
Kimberly Goetz
How would an engineer who oversees the clean-up
of a toxic waste site track down the former owners
of the site to nd the polluter? Or maybe an attorney
needs help nding the assets with which a clients
former spouse has absconded. An Introduction to
Internet-Based Financial Investigations features clear
sections describing how to approach an investigation,
including the ethical perspective; what to look for, and
what you nd. It will enable anyone who conducts
nancial investigations as part of their job to reduce
their dependence on trial and error by showing them
where to look.
March 2011 246 pages
Hardback 978-0-566-09190-2 49.50
ebook 978-0-566-09191-9
The Anatomy of Fraud
and Corruption
Organizational Causes and Remedies
Tomas Brytting, Richard Minogue
and Veronica Morino
...a profound and practical book...Highly
recommended for the chief of security seeking
to make a company-wide difference with a
counter-fraud culture.
Mark Rowe, Professional Security
The authors provide important insights as to how
employees may be trained and motivated to reduce
the likelihood and impact of fraudulent incidents.
Whilst fundamentally a practical guide, this book
is also essential reading for academics wanting to
stay abreast of the latest developments in the study
of ethics, organizational and work psychology and
sociology, and criminology.
February 2011 294 pages
Hardback 978-0-566-09153-7 65.00
ebook 978-0-566-09154-4
Exploiting Future Uncertainty
Creating Value from Risk
David Hillson
Exploiting Future Uncertainty contains more than sixty
focused briengs, each addressing a key part of the
risk challenge. Using ve themes, International risk
consultant David Hillson covers the links between
better business and risk-taking, basic risk concepts,
making risk management work in practice, people
aspects, and managing risk in the wider world. It
is packed with clear practical advice with specic
how-to tips and guidance.
December 2010 220 pages
Paperback 978-1-4094-2341-6 20.00
ebook 978-1-4094-2342-3
Investigation and Prevention
of Financial Crime
Knowledge Management, Intelligence
Strategy and Executive Leadership
Petter Gottschalk
...provides a unique insight into the practice and
investigation of nancially motivated crime...The book
will serve as a useful reference for police practitioners,
those working in the criminal justice system and
researchers interested in this area.
Professor Julia C. Davidson, Director of Research in
Criminology, Kingston University, UK
Petter Gottschalk considers how, in some competitive
environments, goals can legitimise all kinds of
means, and how culture can exert a role in relation to
what is seen as acceptable or unacceptable behaviour
by individuals. In Investigation and Prevention of
Financial Crime he provides expert advice about
strategies for the use of intelligence to combat
nancial crime. The uniqueness of his approach
to the subject lies in the way he is able to explain
intelligence and intelligence processes in the wider
context of knowledge and knowledge management.
The numerous case studies throughout the book
illustrate the policing of nancial crime from
an intelligence, knowledge management and
systems perspective.
October 2010 268 pages
Hardback 978-1-4094-0331-9 65.00
ebook 978-1-4094-0332-6
Risk Strategies
Dialling Up Optimum Firm Risk
Les Coleman
This work is an important step towards making
rm risk management more than just waiting for the
infamous black swan materializing. While being as
specic as possible it carefully sticks to the scientic
approach and thus prevents giving popular but
ungrounded one liners advice. No one calling him-
or herself a risk manager can afford not reading it and
contemplating its meaning for his or her daily work.
Ira Helsloot, Editor, Journal of Contingencies
and Crisis Management
Written by an author who has managed risk, teaches
about risk, but most importantly of all has researched
the theory of risk, this book will help teachers and
students of management, extend their knowledge
and risk management skills, and enable senior
executives to dial up the right level of risk within
their organizations in order to enhance performance.
November 2009 264 pages
Hardback 978-0-566-08938-1 65.00
ebook 978-0-566-08939-8
Terrorism, the Worker and the City
Simulations and Security in a Time of Terror
Luke Howie
...It would be impossible to try to encapsulate the
contents of each of these chapters in a few words
because the various theoretical themes and extracts
from Dr Howies research dovetail into each other,
giving a sense of ebb and ow, of overlap and
repetition throughout the work.
Jacky Steemson, The RoSPA Occupational Safety &
Health Journal
Luke Howies book considers what steps managers
and employees can and should take to protect their
businesses from the amorphous and indenable threat
of terrorism. Even where they dont perceive a high
level threat, business managers who might face having
to account for themselves to some post event Inquiry
have taken action in consequence of the situation.
Often, that action amounts to the introduction of what
can be described as Simulated Security which can
be effective in terms of providing the reassurance to
counter the terrorist objective of disrupting normal life
through fear.
Terrorism, the Worker and the City will appeal to
city and business leaders and managers, and security
professionals, as well as those in governmental and
academic research communities, for all of whom
terrorism is now an ever present concern.
Hardback 978-0-566-08889-6 60.00
ebook 978-0-566-09250-3
Money Laundering
A Concise Guide for All Business
Second Edition
Doug Hopton
Doug Hopton...has immense hands-on experience of
the best practice in money-laundering prevention.
David Stokes, Andreas Neocleous & Co LLC, in
Journal of International Banking Law and Regulation
The Money Laundering Regulations 2007 have
extended the range of businesses covered by
the Proceeds of Crime Act to include solicitors,
lawyers, estate agents and, in effect, all companies
involved in consultancy or business services. Doug
Hoptons highly practical guide explains the basis of
international law, regulations and standards in this
area and how they affect businesses; and provides
down to earth advice on the basic rules of good
business management: know your client, know your
business (and your clients business), which will help
companies understand what procedures to establish,
and how and when to report suspicious activity.
August 2009 232 pages
Hardback 978-0-566-09157-5 70.00
ebook 978-0-566-09188-9

Stock Market Efciency, Insider
Dealing and Market Abuse
Paul Barnes
Professor Barness book has made an important
contribution to how we think about stock market
efciency by questioning the ECMH hypothesis and
tracing the history of nancial bubbles and manias,
as well as by providing useful insights regarding
how nancial bubbles can be caused by market
manipulation and other types of market abuse. He
also signicantly reminds us that insider dealing is not
a victimless crime and that it is both a manifestation
of inefcient markets and a considerable corporate
governance problem for companies. This book will be
read with much interest by economists, lawyers and
market participants, and provides a framework for
how we should think about building a more efcient
and fair stock market. Kings Law Journal
What makes stock market efciency so important
for the economy? This book looks at the theory and
issues that underpin market abuse and why an offence
often dismissed as a victimless crime is punished so
severely. It explores the impact of perception and
other factors that distort the market and outlines the
extent of abuse.
Hardback 978-0-566-08849-0 65.00
ebook 978-1-4094-0689-1
Hacking the Human
Social Engineering Techniques
and Security Countermeasures
Ian Mann
The subject matter of Hacking the Human is
varied and at times dense, ranging from magic and
mind-reading tricks to neurolinguistic programming,
transactional analysis, and personality proling. The
book, however, is engaging and readable. Overall, this
text is a detailed primer as well as a solid reference
source and starting point for further research. In
a fundamental way, this book is analogous to a
lock picking manual for the human brain. It is an
indispensible resource for security professionals
regardless of speciality.
William Stepka, CPP, Security Magazine
Ian Manns Hacking the Human highlights the main
sources of risk from social engineering and draws on
psychological models to explain the basis for human
vulnerabilities. Offering more than a simple checklist
to follow, the book provides a rich mix of examples,
applied research and practical solutions for security
and IT professionals that enable you to create and
develop a security solution that is most appropriate
for your organization.
Hardback 978-0-566-08773-8 60.00
ebook 978-0-7546-9351-2
Intelligent Internal Control
and Risk Management
Designing High-Performance
Risk Control Systems
Matthew Leitch
...provides compelling evidence that a scientic
approach to internal controls and risk management
can signicantly improve performance...
Michael Mainelli, Executive Chairman of Z/Yen Group
This important book offers a way of improving the
value of control and risk management by bringing
creativity and design skills to the fore. It provides an
arsenal of 60 high performance control mechanisms,
including several alternative ways to design controls
and control systems, controls for monitoring
and audit, controls for accelerated learning,
and techniques for nding and recovering cash.
This design material is combined with insights into the
psychology of risk control, strategies for encouraging
helpful behaviour and enabling change, and a
surprisingly simple integration of internal control
with risk management. The material is not specic
to any one country and has international appeal for
internal auditors and all those concerned with risk
management, corporate governance and security.
May 2008 272 pages
Hardback 978-0-566-08799-8 60.00
ebook 978-0-7546-8893-8
Estimating Risk
A Management Approach
Andy Garlick
A comprehensive and critical overview of the risk
management toolkit from both a theoretical and
practical perspective. Risk professionals will nd it an
extremely useful resource. More importantly, it should
be required reading for all managers who think they
understand how to use the results of a risk assessment
to inform business decisions.
Mike Robertson, M.D, Risk Solutions, UK
Andy Garlicks book explores the role of quantitative
techniques in modern risk management. It describes
a broad range of modelling techniques, all illustrated
by business-relevant examples. The role of the models
in decision making is also discussed, with particular
emphasis on what the risk premium the price people
charge for accepting risk is and should be.
In order to provide a self contained account the
underpinning material from probability and decision
theory is also included, so that the book will provide
a handy reference guide for all practitioners.
July 2007 260 pages
Hardback 978-0-566-08776-9 65.00
Commercial Due Diligence
The Key to Understanding Value
in an Acquisition
Peter Howson
Commercial Due Diligence is written by someone
with over 25 years experience of practical strategic
analysis who nonetheless has a strong academic
grounding. Here is a book that deals with the
essentials of strategic analysis with the practitioners
eye. If you are in the business of formulating company
strategy, and you want to see how to apply the
theories and understand in practical terms what
works, when, and what can go wrong, this is the
book for you.
May 2006 416 pages
Hardback 978-0-566-08651-9 80.00
ebook 978-0-7546-8558-6
Risk-Based Auditing
Phil Grifths
With the role of internal audit changing, Risk-Based
Auditing explains the concepts and practice behind a
risk-based approach to auditing. It explores the new
environment in both the Private and Public sectors
and the associated legislation and guidance. This is
an essential guide for internal and external auditors
seeking to manage the realities of the audit function in
the turbulent and fast-changing business environment
that has emerged since the end of the last century.
Hardback 978-0-566-08652-6 65.00
ebook 978-0-7546-8309-4
The Complete Guide to
Business Risk Management
Second Edition
Kit Sadgrove
This truly is a complete guiderecommended for
large public, corporate and business school or other
academic libraries. If only a single book on business
risk management could be purchased, this would be
the one to buy. Business Information Alert
In this comprehensive volume Kit Sadgrove shows
how you can identify and control the relevant
threats and ensure that your company will survive.
He begins by asking What is risk? How do we
assess it? and How can it be managed? He goes on
to examine in detail the key danger areas including
nance, product quality, health and safety, security
and the environment.
Hardback 978-0-566-08661-8 65.00
5
PSYCHOLOCICAL AND BEHAVIOURAL ASPECTS OF RISK SERIES
Series Editors: Cary L. Cooper, Lancaster University Management School and Ronald J. Burke, York University, Toronto
Risk management is an ongoing concern for modern organizations in terms of their nance, their people, their assets, their projects and their
reputation. The majority of the processes and systems adopted are either very nancially oriented or fundamentally mechanistic; often better suited to
codifying and recording risk, rather than understanding and working with it. Risk is fundamentally a human construct; how we perceive and manage
it is dictated by our attitude, behaviour and the environment or culture within which we work. Organizations that seek to mitigate, manage, transfer or
exploit risk need to understand the psychological factors that dictates the reponse and behvaiours of their employees, their high-yers, their customers
and their stakeholders.
This series, edited by two of the most inuential writers and researchers on organizational behaviour and human psychology, explores the psychological and
behavioural aspects of risk; the factors that: dene our attitudes and response to risk: are important in understanding and managing risk managers; dictate
risky behaviour in individuals at all levels.
For more information on this series visit: www.gowerpublishing.com/psychologicalriskseries
S
E
R
I
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The Fullling Workplace
The Organizations Role in Achieving
Individual and Organizational Health
Edited by Cary L. Cooper and Ron Burke
In earlier books in the Series, Cary Cooper and
Ron Burke have identied the role played by human
frailties and organizational toxicity in inuencing
individual and family functioning, and satisfaction
and performance, and both unit and organizational
effectiveness and success. These factors included
psychological, social and organizational risks to
individuals and workplaces.
The Fullling Workplace extends their work deeper
into organizations, and the organizations role in
coming to grips both with human frailties that end
up causing damage, and toxic workplaces, again
destructive to individual and organizational health.
March 2012 c. 250 pages
Hardback 978-1-4094-2776-6 c. 65.00
ebook 978-1-4094-2777-3
Occupational Health and Safety
Edited by Ronald J. Burke, Cary L. Cooper
and Sharon Clarke
The International Labour Organization (ILO) estimates
that every year there are 2.2 million fatal and 270
million non-fatal accidents or occupational diseases
worldwide. Occupational Health and Safety looks at
the research into what causes accidents and errors in
the workplace. Emphasizing the psychological and
behavioural aspects of risk in organizations, it includes
case studies and best practices. The contributors to
this volume come from various countries, reecting
unique interest and knowledge in particular areas.
June 2011 392 pages
Hardback 978-0-566-08983-1 75.00
ebook 978-1-4094-3207-4
Corporate Reputation
Managing Opportunities and Threats
Edited by Ronald J. Burke, Graeme Martin
and Cary L. Cooper
According to Ernst & Young, the investment
community believes that up to 50 per cent of a
companys value is intangible based mostly on
corporate reputation. This book contains academic
content along with practical contributions, developed
by those serving as consultants or working in
organizations specialising in corporate reputation
and its management or recovery. Any book that is
going to do justice to a subject that is so complex and
intangible needs imagination, depth and range, and
this is exactly what the contributors bring with them.
May 2011 356 pages
Hardback 978-0-566-09205-3 70.00
ebook 978-1-4094-2327-0
New DrecLohs h
Organizational Psychology
and Behavioral Medicine
Edited by Alexander-Stamatios Antoniou
and Cary Cooper
Here, 40 world experts discuss issues relevant to
human resource and talent management. The editors
present recent research into occupational health
psychology with particular emphasis on employment-
related physical and psychological health matters. In
a time of economic upheaval their ndings will be
invaluable to researchers and practitioners.
April 2011 426 pages
Hardback 978-1-4094-1082-9 70.00
ebook 978-1-4094-1083-6
Series continues on next page...
Crime and Corruption
in Organizations
Why It Occurs and What To Do About It
Edited by Ronald J. Burke, Edward C. Tomlinson
and Cary L. Cooper
...a wide-ranging and careful analysis of wrong-doing
(whether unlawful or merely dubious) in business...
Professional Security
This volume examines the causes and consequences
of crime and corruption in organizations, and
the choices we face in our efforts to eradicate these
social maladies. This is the most up-to-date
thinking on both classic and novel approaches
to crime and corruption, and covers the most
scientically-grounded approaches to reducing
illicit behaviour in organizations.
Hardback 978-0-566-08981-7 75.00
ebook 978-1-4094-1260-1
Comments about books in this series
...this book can not only save
businesses, but can also save lives.
...the overall nal product
is innovative, interesting
and may I add, even needed.

PSYCHOLOCICAL AND
BEHAVIOURAL ASPECTS OF
RISK SERIES CONTINUED
Safety Culture
Assessing and Changing the
Behaviour of Organisations
John Bernard Taylor
This book presents a seductively simple but
tremendously powerful testimony: Prioritise Working
Safely, or suffer intolerable Human and Business
costs...this book can not only save Businesses, but can
also save Lives.
Dr John M. Hobson, Principal Safety and Risk
Management Consultant, Risktec Solutions Ltd
Safety culture is a complex social/scientic concept
and Taylor demysties it with reference to theory
normally associated with mainstream business
development and change processes. Sections of
the book deal with using safety culture theory as a
predictive model, the assessment of safety culture,
and how to inuence culture change to produce the
desired organisational behaviours.
This is a practically focused book from an author
with vast experience at the top level of high
hazard industries.
Hardback 978-1-4094-0127-8 60.00
ebook 978-1-4094-0128-5
Risky Business
Psychological, Physical and Financial Costs
of High Risk Behavior in Organizations
Edited by Ronald J. Burke and Cary Cooper
Burke and Cooper have put together a very
impressive book. The theme is very relevant and will
attract many readers. They have invited some top
experts to help them in the collection and the result is
impressive. They also discuss subthemes that are in the
intersection of the yellow magazines and the serious
research, in an effective and super readable manner...
the overall nal product is innovative, interesting and
may I add even needed.
Simon L. Dolan, Editor-in-Chief: Cross Cultural
Management: An International Journal
Risky Business provides a perspective on addictive
behaviors such as gambling, drug taking and even
addiction to work; criminal behaviors such as theft
and corruption; and behaviors such as aggression
and violence. The authors then look at their
implications to employee and organizational health
within the context of the workplace environment.
It is an essential guide for occupational psychologists,
human resource specialists, risk managers and for
researchers in this eld.
September 2010 482 pages
Hardback 978-0-566-08915-2 70.00
ebook 978-1-4094-0553-5
SHORT CUIDES TO BUSINESS RISK SERIES
Risk is a far more complex and demanding issue than it was ten years ago. Risk managers may
have expertise in the general aspects of risk management and in the specics that relate directly
to their business, but they are much less likely to understand other more specialist risks. Equally,
Company Directors may nd themselves falling down in their duty to manage risk because they
dont have enough knowledge to be able to talk to their risk team, in a sensible way.
The short guides to risk are not going to make either of these groups experts in the subject but will give
them plenty to get started and in a format and an extent (circa 100 pages) that is readily digested.
For more information on this series visit: www.gowerpublishing.com/shortguidestorisk
S
E
R
I
E
S
A Short Guide to Kidnap
and Ransom Risk
Chris Flint
A Short Guide to Kidnap and Ransom Risk offers
advice and guidance on the nature of the risk, ways
in which organizations can seek to reduce the risk,
as well as strategies for responding in the worst
case scenario.
Paperback 978-1-4094-0301-2 c. 17.99
ebook 978-1-4094-0302-9
A Short Guide to Compliance Risk
Carl Macrae and Amelie Snape
This book uses a range of practical examples from a
number of industries to illustrate the most prominent
and essential issues in regulatory compliance, and
draws on the most relevant academic research in the
eld. In doing so, the book also identies a range
of lessons drawn from the many parallels that exist
between different industries and regulatory domains.
Paperback 978-1-4094-2332-4 c. 17.99
ebook 978-1-4094-2333-1
A Short Guide to Corruption Risk
Howard Shaw
Corruption is a stand-alone risk, distinct from fraud.
This distinctiveness is evidenced by the need for
specialist laws and law-enforcement units to tackle it.
A Short Guide to Corruption Risk explains the nature
of corruption; how to embed counter-corruption
values in your organization; and the basis for a
counter corruption programme to monitor and counter
corrupt activities.
Paperback 978-1-4094-2153-5 c. 17.99
ebook 978-1-4094-2154-2
A Short Guide to Pandemic Risk
Malcolm Zack
Short Guides to Business Risk
Malcolm Zacks A Short Guide to Pandemic Risk
offers a pragmatic guide to this very particular aspect
of business continuity as he explores the systems,
supplier and human issues; explains the risks
associated with each and provides practical
advice on how to manage this risk.
Paperback 978-1-4094-2837-4 c. 17.99
ebook 978-1-4094-2838-1
A Short Guide to Cartel Risk
Helen Bignall and John Pheasant
A Short Guide to Cartel Risk provides both risk
managers, and the senior executives to whom they
report, with a succinct best-practice guide to cartel
and anti-trust risk across the world. and how to
manage it. The authors explain the main sources of
risk; key differences in the various jurisdictions and
explain the process and tactics for risk identication,
management and mitigation.
August 2011 c. 150 pages
Paperback 978-1-4094-2523-6 c. 17.99
ebook 978-1-4094-2524-3
A Short Guide to Facilitating
Risk Management
Engaging People to Identify,
Own and Manage Risk
Penny Pullan and Ruth Murray-Webster
A Short Guide to Facilitating Risk Management is
for all those who need to make sound decisions in
important but risky situations; people who work with
groups to identify, prioritize and respond to risks,
and who wish to deliver value. The authors provide
readable and practical advice in terms of avoiding
pitfalls, understanding risk management and the role
of facilitator.
July 2011 c. 176 pages
Paperback 978-1-4094-0730-0 17.99
ebook 978-1-4094-0731-7

7
A Short Guide to Operational Risk
David Tattam
A Short Guide to Operational Risk provides you with
a basic yet comprehensive overview of the nature of
operational risk in organizations. It is a book to be
read and shared at all levels of the organization; it
offers a common understanding and language of risk
that will provide individual readers with the basis to
develop risk management skills, appropriate to their
role in the business.
June 2011 256 pages
Paperback 978-0-566-09183-4 19.99
ebook 978-1-4094-2891-6
A Short Guide to Equality Risk
Tony Morden
Tony Morden analyses components of an Equality,
Diversity, and Discrimination (EDD) Agenda: equality,
diversity, opportunity, and discrimination; and
examines issues and dilemmas associated with such
an agenda. Short Guides to Equality Risk provides
a credible, strategic, and implementation-based
overview of what is becoming a critically important,
politically sensitive, and high risk subject.
May 2011 190 pages
Paperback 978-1-4094-0450-7 17.99
ebook 978-1-4094-0451-4
A Short Guide to Political Risk
Robert McKellar
...the books value is not as limited as the title may
imply and it can very well serve as a guide for general
risk management. Jan Husdal, husdal.com
What does political risk really mean to a company
who relies on operations in unstable areas for
competitiveness and growth? What does it mean for a
specic operation of strategic signicance, and how
can managers at the strategic and operational levels
effectively address this unique type of risk? This is
an essential read for risk managers and for all senior
managers concerned with their organizations global
performance and reputation.
Paperback 978-0-566-09160-5 17.99
ebook 978-0-566-09161-2
A Short Guide to Customs Risk
Catherine Truel
I have now been for almost three years an excise
and systems director at Malta Customs and Catherine
Truels book is really serving me as my rst practical
point of reference on customs, risk and related areas.
It is certainly invaluable for the handy small size of
the book and I would undoubtedly recommend it
to anyone involved in or studying international trade
policy and administrative matters.
Martin E Spiteri, Director Excise and Systems, Ministry
of Finance, the Economy and Investment, Malta
Managing customs risk is often seen as a cost centre
but it is also a source of competitive advantage. A
sound customs management can reduce or remove
customs duties, generate savings, and generally
improve cash ow using the many customs
procedures available to the compliant trader.
With a foreword from Kunio Mikuriya, the Head of
the World Customs Organization, A Short Guide
to Customs Risk will enable you to make informed
decisions about managing customs risk.
Paperback 978-1-4094-0452-1 17.99
ebook 978-1-4094-0453-8
A Short Guide to Ethical Risk
Carlo Patetta Rotta
Carlo does a wonderful job of relating ethics and risk
to the global economy. Not only is he insightful, if we
dont pay attention to the guidance described in this
book individual companies will be at a signicant risk
and the global economy will suffer.
Roy Snell CCEP-Fellow, Chief Executive Ofcer,
Society of Corporate Compliance and Ethics
Written by a professional with diverse international
experience in auditing and fraud, this guide provides
an overview of the most signicant theories of ethics
that have impacted todays business world. It identies
the risks arising from a lack of attention to ethics,
particularly in relation to governance, due diligence,
reckless business models and other activity that
increases exposure to fraud and corruption.
May 2010 168 pages
Paperback 978-0-566-09172-8 17.99
ebook 978-0-566-09173-5
A Short Guide to
Procurement Risk
Richard Russill
Typically, much less regard is paid to external
suppliers and the risk present when dealing with
them. As a minimum, suppliers are the sources of
materials, services and expert attention which enables
the company to feed its business model. When done
well, a high-performance risk-aware procurement
process provides the bonus of competitive advantage,
with ability to capitalise, rather than suffer, from the
occurrence of unexpected events. This short guide
explains how to do it.
May 2010 142 pages
Paperback 978-0-566-09218-3 17.99
ebook 978-0-566-09219-0
A Short Guide to Fraud Risk
Fraud Resistance and Detection
Second Edition
Martin Samociuk, Nge Iyer
Edited by Helenne Doody
...It is a fascinating book, showing how easy it may
be for employees, customers, clients and consultants
to commit fraud, and how easy it may be to prevent
this...should be on every managers shelf.
Supply Chain Risk
A Short Guide to Fraud Risk gives a concise but
thorough introduction to the risk of fraud based on
a six-element strategy. It includes practical steps to
assess and treat fraud risks across an organization,
including those relating to executive directors. It also
shows how to develop fraud awareness company wide
and how to implement an effective fraud detection
and incident management program.
Paperback 978-0-566-09231-2 17.99
ebook 978-0-566-09232-9
A Short Guide to
Reputation Risk
Garry Honey
Short Guides to Business Risk
Reputation risk is a topic with relevance across
the organization, from risk managers to corporate
communication managers, from compliance manager
to HR Director. Whatever your interest in the subject,
A Short Guide to Reputation Risk provides a shorthand
route to understanding the context and key features of
this subject.
July 2009 130 pages
Paperback 978-0-566-08995-4 17.99
ebook 978-0-566-08996-1
SHORT CUIDES TO BUSINESS RISK SERIES CONTINUED
Comment about books in this series

I am genuinely amazed at the breadth
of risks that this little book covers.

HUMAN RESOURCE MANACEMENT AND STRATECY
Global HR
Challenges Facing the Function
Peter Reilly and Tony Williams
The HR function has been reinventing itself to reect
the needs of the transformed organizations that
dominate the 21st Century business world. Not least
amongst the challenges it faces is that of delivering
a fair, consistent and effective service across the
organizational, cultural and economic boundaries
that exist in modern global organizations. Global HR
explores the key issues brand, talent management,
service transformation and change, drawing on
examples from multinationals in telecoms, fmcg,
manufacturing, software, services and commodities.
In doing so, it offers insights into managing people
and businesses that no organization can ignore.
Hardback 978-1-4094-0278-7 c. 65.00
ebook 978-1-4094-0279-4
Flexible Working
From Theory to Practice
Andrew Lake
Andy Lakes Flexible Working takes an extraordinarily
pragmatic approach to exible or smart working, one
that is based on the commercial realities presented
by changing demographics, increased offshoring and
outsourcing and the business case for change. Based
on the research and experience of the highly regarded
Flexibility website, the book explores the drivers,
the business case, the psychological perspective,
technology and culture. There is also a chapter that
explores smart working in the context of government.
April 2012 c. 200 pages
Hardback 978-0-566-08852-0 c. 60.00
ebook 978-0-7546-9208-9
Working Without Goals
Effective Strategies for Coaching
and Mentoring
Edited by Professor David Clutterbuck
and David Megginson
Without goals, how can developmental relationships
succeed? This challenging book overturns many of
the basic assumptions about how goal setting works
in developmental relationships. It draws upon recent
research demonstrating that the more specic personal
development goals are, the less they are likely to be
achieved; and that the most effective strategy is to
achieve both a broad sense of direction and high goal
alignment. Traditional goal setting can easily become
a crutch for poor coaching; or worse a straightjacket.
Hardback 978-1-4094-1851-1 c. 60.00
ebook 978-1-4094-1852-8
Co-operative Workplace
Dispute Resolution
Organizational Structure,
Ownership, and Ideology
Elizabeth Hoffmann
This book focuses on dispute resolution strategies
at matched pairs of worker co-operatives and
conventional businesses in three very different
industries: coal mining, taxicab driving, and
wholefood distribution. Drawing on interviews with
workers and managers, the author has made some
intriguing discoveries.
Hardback 978-1-4094-2924-1 c. 60.00
ebook 978-1-4094-2925-8
Cehder, NegoLaLoh ahd Hunah
Potential In Organizations
Historical, Cultural, and Personal Inuences
Teresa L. Smith
The authors view, based on their years investigating
the impact of things like gender pay differentials on
individuals, occupations, organizations, and society,
is that women can and must negotiate, amongst
other things, their working conditions, in order to
maximize their potential. The book offers new ideas
about knowledge and preparation and maintaining
credibility during negotiation, about making it less
stressful and about avoiding the critical mistakes
that doom negotiation attempts to failure.
Hardback 978-1-4094-2272-3 c. 60.00
ebook 978-1-4094-2273-0
Assessment and
Development Centres
Strategies for Global Talent Management
Edited by Nge Povah and George Thornton
There are three core themes in this book: First, authors
describe the use of assessment and development
centres which are linked to corporate strategy and
in particular talent management focusing on how
these strategies inuence the design of the assessment
centre in terms of the competencies being assessed,
the exercises that are used and the nature of the event,
so that they can deliver what is required.
Second, cross-cultural implications for the design of
assessment centres and development centres, where
contributors from various countries discuss the special
issues faced.
Third, the productive interface of science and practice.
December 2011 c. 450 pages
Hardback 978-1-4094-0386-9 c. 100.00
ebook 978-1-4094-0387-6
Disability Management
and Workplace Integration
Edited by Thomas Geisen and Henry Harder
The international recommended authors describe
the global success-factors in return-to-work of ill
workers answering the multi-disciplinary question:
Who must manage interventions when, how and
with whom? Focussing on abilities, the authors
offer recommendations for single cases with
frequent diagnosis, including mental illnesses, and
for consensus-based structure inside and outside
of enterprises. This book attracts attention to all
stakeholders interested in strengthening work-force:
Governments, employers, employees, insurers and
service providers, who guide people with disabilities
back to working-life.
Friedrich Mehrhoff, Dr jur. Deutsche Gesetzliche
Unfallversicherung (DGUV)
This book reects the discussion of disability
management that has taken place arising from the
replacement of the welfare state with welfare-through-
workfare strategies. DM, established in North America
and elsewhere, is now being promoted in Europe in
order to reduce sickness-related cost, unemployment,
early retirement and pressure on the welfare state.
This volumes contributions from leading researchers
explore the theory of DM; present research ndings
from different countries; give insight into the
ongoing debate about implementation of disability
management strategies; and highlight the critical
debate about the implications of a stricter cost-benet
approach to social work.
Hardback 978-1-4094-1888-7 c. 65.00
ebook 978-1-4094-1889-4
Age Discrimination
Age, Employment and the Delivery
of Facilities, Goods, and Services
Malcolm Sargeant
This latest book from Malcolm Sargeant considers
age discrimination in the employment context
with some new insights relating to retirement and
pensions. Importantly, though, he also considers
the consequences of new legislation extending
legal oversight of age related discrimination to the
provision of any facilities, goods and services. This
has signicant implications for all businesses and
all service providers, public or private.
Hardback 978-0-566-08926-8 c. 65.00
ebook 978-0-566-08927-5
9
Human Resource Management and Strategy
People and Business
A Guide for the Business Minded
HR Professional
Andrew Mayo
Are people really an organizations most important
asset? Not necessarily. Some are liabilities but some
undoubtedly are the most important drivers of value
that an organization has. The question is who are
they? How do we know? How would we maximise
the value they have and the value they provide?
These questions are what human capital management
is about. This book explains the answers and discusses
approaches to measurement and indicators which
enable effective management of value creating assets.
Hardback 978-1-4094-2285-3 c. 65.00
ebook 978-1-4094-2286-0
Alcohol at Work
Managing Alcohol Problems
and Issues in the Workplace
Edited by Clive Tobutt
A denitive guide to the problem of alcohol at
work. The book explores the nature and scale of the
problem; the impact of national policy; and provides
a complete range of ideas and techniques to help
organisations create their own policy in the workplace
and develop a series of appropriate and effective
measures for monitoring and tackling it head on.
Hardback 978-0-566-08694-6 c. 65.00
ebook 978-1-4094-3017-9
Diversity in the Workplace
Multi-disciplinary and
International Perspectives
Edited by Stefan Grschl
Stefan Groschls book Diversity in the Workplace is a
tour de force of the eld of diversity at work...a must
read for anyone interested in diversity, whether in the
public or private sector.
Cary L. Cooper, Lancaster University Management
School, UK
Diversity in the Workplace looks at the concept of
diversity in different social and legal contexts, and
from perspectives such as sociology, anthropology,
psychology, philosophy and organizational theory.
The contributors add a European view to the existing,
mainly US-oriented, literature, examining how the
modern organization promotes and manages diversity,
accommodating and integrating different value and
belief systems and anti-discrimination laws.
Hardback 978-1-4094-1196-3 c. 65.00
ebook 978-1-4094-1197-0
Working Together
Organizational Transactional Analysis
and Business Performance
Anita Mountain and Chris Davidson
...A must read reference book for CEOs, managers,
salespeople, trainers and anyone who has ever
struggled to understand the human condition!
Nigel Dunand, Professional Development Director,
Sandler Training
Anita Mountain and Chris Davidson explore the
dynamics of organizations and their performance
through the lens of Transactional Analysis. TA is
particularly accessible and effective because every
tool can be illustrated with diagrams and the text uses
this principle to provide a balance between theory
and practical application. This is a book that offers a
comprehensive look at the whole range of aspects that
enhance and support relationships within the context
of organizations.
Hardback 978-0-566-08846-9 c. 65.00
ebook 978-1-4094-3156-5
Gower Handbook of
Discrimination at Work
Edited by Tessa Wright and Hazel Conley
...a collection of interesting, insightful and innovative
contributions to the debate surrounding the regulation,
form and effects of discrimination in workplaces.
It provides researchers and policy makers with
a valuable source of up-to-date information and
critical commentary, while acting as an indispensible
reference for students taking specialist modules on
equality and diversity. The strength of the
collection lies in its successful combination of
reective, theory-based chapters, empirically-driven
analyses and policy-oriented commentaries...
essential reading for those interested in contemporary
developments in equality and diversity...
Mike Noon, Professor of Human Resource
Management, Queen Mary University of London
Complying with the law is only the rst step, changing
organisational culture is also necessary to tackle the
persistent forms of discrimination that exist in the
workplace. The Gower Handbook of Discrimination
at Work considers the current legal framework of
discrimination law, it offers critical perspectives
on the effectiveness of the law in the promotion of
non-discrimination, and discusses the changes being
proposed that will lead to a single equality act. The
authors then look at ways to address discrimination.
The Handbook will interest practitioners, such as HR
professionals and managers involved in addressing
equality at work, trade unionists, equality trainers,
and academics concerned with researching or
teaching in these areas.
June 2011 344 pages
Hardback 978-0-566-08898-8 80.00
ebook 978-1-4094-2629-5
Developing HR Talent
Building a Strategic Partnership
with the Business
Kirsty Saddler and Jan Hills
Gower HR Transformation Series
This addition to the Gower HR Transformation
Series the authors describe best practice in talent
management for the HR function. They share, and
guide you thorough, their model for successful HR
development, and point you to potential solutions and
good practice which has worked for other companies.
Paperback 978-0-566-08829-2 20.00
ebook 978-0-7546-8167-0
For more information on this series visit:
www.gowerpublishing.com/hrtransformation
Managing the Multi-Generational
Workforce
From the GI Generation to the Millennials
Robert G. DelCampo, Lauren A. Haggerty,
Meredith Jane Haney and
Lauren Ashley Knippel
With the vast differences among generations in
the workplace, this book is a must read to be
fully informed. Not only will you learn about the
characteristics of the generations, you will leave
with a better understanding of how to manage these
generations. Quick and interesting read, I highly
recommend it.
Donna Maria Blancero, Editor of
The Business Journal of Hispanic Research
Based on rigorous academic research, Managing
the Multi-Generational Workforce identies the
characteristics of the different generations, considers
their expectations and values, and how these
inuence the way they relate to each other.
The authors then examine implications for
organizational culture and structures, recruitment
and retention tactics, training, and management
styles and approaches.
Paperback 978-1-4094-0388-3 20.00
ebook 978-1-4094-0389-0
Six Sigma in HR Transformation
Achieving Excellence in Service Delivery
Mircea Albeanu and Ian Hunter with Jo Radford
Gower HR Transformation Series
Mircea Albeanu and Ian Hunter explain some of
the basic concepts to show how applying Six Sigma
tools and methodologies can be used to manage the
practical challenges of improving HR operations to
meet your organizations expectations, at a lower
cost and with greater efciency. Examples are drawn
from Orion Partners work using Six Sigma tools with
international organizations over the last seven years.
June 2010 142 pages
Paperback 978-0-566-09164-3 20.00
ebook 978-0-566-09165-0
www.gowerpublishing.com/hrtransformation
Relationship Economics
The Social Capital Paradigm and its
Application to Business, Politics and
Other Transactions
Lindon J. Robison and Bryan K. Ritchie
Accessible and well-written, the book shows how
the creation and maintenance of relationships allows
achievement of individual and collective goals
in a manner that is often efcient, equitable and
productive. Mobilizing a large body of scholarly
literature, introducing myriad useful concepts,
and sharing ndings from the authors own
ground-breaking research, the book demonstrates
that in satisfying others socio-emotional needs, we
become better able to reach mutually benecial
ends. In so doing, Relationship Economics presents a
compelling alternative to the radically individualistic
outlooks that have been the target of a growing chorus
of social criticism.
Steven J. Gold, Michigan State University
Its not what you know but who you know that
matters in business.
The authors argue that what needs to be understood
is not just whether relationships matter (which, of
course, they do), but also when, how much, and in
what circumstances they should matter.
This is a must have book for those with a professional
or business need to understand: How personal
relationships can enhance economic efciency while
at other times distorting market outcomes through
corruption. The way relationships are inuenced by
and inuence processes of globalization; The role of
institutions in creating and distributing social capital;
How to identify, measure, and apply social capital in
business and other exchanges.
It will also be of immense value to anyone teaching,
researching or studying economics, business,
leadership and management, sociology, or
political science.
Hardback 978-0-566-09169-8 65.00
ebook 978-0-566-09170-4
Gower Handbook of Leadership
and Management Development
Fifth Edition
Edited by Jeff Gold, Richard Thorpe
and Alan Mumford
The fth edition of the Handbook explores the
role and value of leadership and management
development and provides tools, techniques and
authoritative guidance on how to deliver it effectively.
The contributors, both academics and professionals,
many of whom are highly-regarded in their eld, work
with existing as well as new ideas; incorporating the
needs of contemporary society with a commitment
to show how their ideas are relevant in practice and
how they may be implemented. The book draws on
case studies and contributions from North America,
Australasia and Europe.
Hardback 978-0-566-08858-2 95.00
ebook 978-0-7546-9213-3
Employee Communication During
Mergers and Acquisitions
Jenny Davenport and Simon Barrow
Communication is the key to organisational success
and nowhere is this truism more apparent than in
the inuence of internal communication during a
transformational process as dramatic as a merger
or acquisition.
During the complex and, often, painful process
of bringing the two sets of employees together, a
continuous ow of negotiation is essential for keeping
in touch with how people feel; communicating
information clearly across both bidder and target;
and beginning the process of creating a new culture
for the merged company. Employee Communication
During Mergers and Acquisitions provides a blueprint
for your internal communication during a merger
or acquisition. The authors start with the genesis of
your strategy and the statutory framework, before
the partner company has been identied then move
on to each of the stages of negotiation, merger
announcement, pre-merger preparation, and in the
critical rst 100 days, following the merger. The book
includes chapters exploring the process of developing
the employer brand for the new entity as well as
of measuring and building on the success of your
strategy and is illustrated throughout by a range
of case studies.
Hardback 978-0-566-08638-0 60.00
ebook 978-0-7546-8141-0
Cultural Differences and
Improving Performance
How Values and Beliefs Inuence
Organizational Performance
Bryan Hopkins
...packed with models, examples and steps and
results in a very practical approach to workplace
performance in a culturally diverse environment.
This book does not put forward solutions to particular
cultural-related performance problems; it gives people
and performance managers the tools to analyze
performance and identify any problems that may
exist in a way that takes cultural differences into
account. It is an informative and practical read for
HR professionals and line managers working in a
multi-cultural organization. Strategic HR Review
Managers, and the organizations for which they work,
need to be able to understand the inuence of cultural
expectations and behaviours on performance and
adapt their problem solving accordingly; strategies
appropriate in one part of the world may be ineffective
or even counter-productive in another.
Bryan Hopkins ground breaking book is for managers
struggling to equate their desire to develop the
business globally with the challenge of achieving
consistent performance across borders.
Hardback 978-0-566-08907-7 65.00
ebook 978-0-566-08908-4
Gower Handbook of Internal
Communication
Second Edition
Edited by Marc Wright
A comprehensive guide to managing communication
within organisations, the Handbook recognises
Internal Communications continued growth as
a management discipline. It is aimed at leaders
who want insight into IC techniques for use in both
day-to-day operational and change situations, for
example, and also at the communication specialist
seeking shared wisdom and new ideas.
July 2009 496 pages
Hardback 978-0-566-08689-2 100.00
ebook 978-0-7546-9097-9
11
The Employer Brand
Keeping Faith with the Deal
Helen Rosethorn
This is a fascinating read and well worth working
through. It offers a good insider view, helpful examples
and a perceptive insight into the value of the employer
brand. It is both a good read but also a challenge to
ones opinions about the factors that determine an
effective brand. Helen Rosethorn and her team of
contributors is to be congratulated on a fresh look
at the subject and an excellent book that could well
become an essential read for practitioner, academic
and student alike. For me, the signicant contribution
different from other offerings on the subject is the
attempt to simplify it all. Helpfully, it distinguishes the
brand as a journey rather than a project or initiative.
If you accept this theory, the case studies are even
more helpful and insightful. And the assertion that
the way that employees interact with customers and
shareholders is the real distinguishing factor may, to
many, be obvious. But it is not the way that many
brands have been established or developed.This is a
good book. It should be read...and reread in order to
pick up the hints missed rst time round. A denite
reference book too.
Martin Tiplady, HR Director, Metropolitan Police
Employer branding is a complex process that involves
internal and external customers, marketing and human
resource professionals. The Employer Brand puts
the whole topic into context, explores some of the
shortcomings of employer branding initiatives to date
and provides a practical guide to the kind of strategy
and technique organisations need to embrace to make
the most of their employer brand. At the heart of the
book is the concept of the strategic employee lifecycle
and ways in which an organisation should engage
with potential, current and past employees.
July 2009 248 pages
Hardback 978-0-566-08899-5 65.00
ebook 978-0-566-09150-6
Systems Leadership
Creating Positive Organisations
Ian Macdonald, Catherine Burke
and Karl Stewart
This book is a must read for those who want to attain
sustainable competitive advantage as the world moves
away from industrial relations systems to human
relations models. It helps build the prerequisites
for an organisation to link its human systems to the
business model (and vice versa). CEOs, executives,
boards, policy advisors and academics should read
it if sustainable productivity improvement is on their
agenda. After all, multi factor productivity is ultimately
driven by labour productivity. Social process deserves
the same degree of rigour that we traditionally apply
to science, engineering etc. if we are to achieve the
most challenging and rewarding work through proper
and ethical concepts of leadership.
David Murray, retired CEO of Commonwealth Bank
and Chairman, Future Fund
A positive organisation is created by the hard work
of leaders and members and is inuenced by the way
the organisation is designed, especially its systems. All
this needs to be based on an understanding of sound,
general principles of behaviour.
This book outlines that work; how to build a positive
organisation in terms of general principles and
practical examples. It is intended to help leaders
create more humane and productive organisations
that can both meet their objectives and improve
the human condition. It does so by presenting a
coherent theory exemplied by numerous cases
and practical experience.
Hardback 978-0-566-08700-4 55.00
ebook 978-0-7546-8313-1
HR Business Partners
Ian Hunter, Jane Saunders, Allan Boroughs
and Simon Constance, Orion Partners, UK
A detailed, useful and practical guide to realizing the
potential of HR in any organization.
Brian Wishart, European Head of Organizational
Development, BP Group
This book highlights the changes and challenges to
the role of the HR Business Partner. It explores the
emerging service delivery models for the HR function
(in particular the development of shared services and
outsourcing options) and what this means for the HR
Business Partner (HR-BP) in the modern enterprise.
January 2006 184 pages
Hardback 978-0-566-08625-0 55.00
ebook 978-0-7546-8299-8
SEE ALSO
The Fullling Workplace
Page 5
Ageing Populations and Changing Labour Markets
Page 25
Corporate Social Responsibility Series
Page 25
Psychological and Behavioural Aspects of Risk Series
Page 5
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PROJECT AND PROCRAMME MANACEMENT
The Focused Organization
Less is More in Portfolio Management
and Project Delivery
AhLoho NeLo-Rodrguez
One of the weaknesses in both project and portfolio
management has been the limited extent to which
organizations have connected these activities to their
key strategic needs. Antonio Nieto-Rodriguez shows
you how to address this shortcoming and how, as a
consequence, fewer, more effectively elected and
managed projects are the key to strategic and
long-term success.
February 2012 c. 200 pages
Hardback 978-1-4094-2566-3 c. 60.00
ebook 978-1-4094-2567-0
Leading Complex Projects
Kaye Remington
Kaye Remingtons Leading Complex Projects is a
follow-on to her highly acclaimed Tools for Complex
Projects and, as with the earlier work, she draws on
original, empirical research empirical research into
the subject of leading complex projects. The result is a
book that explains and applies emerging best-practice
in a coherent and very focused way.
Hardback 978-1-4094-1905-1 c. 65.00
ebook 978-1-4094-1906-8
No WasLe
Managing Sustainability in Construction
Uly Ma
This book explores sustainable construction at
the micro level of good site practice, as well as
looking at the competitive advantage offered by
organizations offering this approach in international
construction projects. The text covers the management
of sustainability and the accompanying CD ROM
includes a wealth of material as Powerpoint
presentations, templates and activities that can be
shared throughout the organization and used for
team meetings, communication and training.
Paperback and CD-ROM 978-0-566-08803-2 c. 30.00
ebook 978-1-4094-3646-1
Value Management
Translating Aspirations into Performance
Roger Davies
As a direct result of reading this book you will be able
to answer two fundamental questions that mirror the
two stages of Value Management. (1) What outputs
must a change programme deliver, when and in what
order so as to cause intended value against a dened
purpose with speed and certainty? This is a Baseline
Business Case and (2) How what is done must change
in order to be certain that the programme remains on
purpose and on value? This is Benets Realisation.
Hardback 978-1-4094-0955-7 c. 65.00
ebook 978-1-4094-0956-4
Leading Successful PMOs
How to Build the Best Project Management
Ofce for Your Business
Peter Taylor
Building an effective PMO is a complex process.
Leading Successful PMOs is a book to guide all
project based organisations, and project managers
who contribute to and benet from a PMO
(Project Management Ofce), towards maximising
their project success.
October 2011 c. 160 pages
Hardback 978-1-4094-1837-5 c. 39.50
ebook 978-1-4094-1838-2
Using Psychology in
Project Management
Models and Techniques for Managing
Individual and Team Behaviour
Sharon De Mascia
Whether you are looking to set up and manage a new
project or working to develop the competence and
maturity of your organizations project management
capability, Sharon De Mascias book will provide you
with insights and tools for making sense of the people
involved and for managing them to best effect.
Hardback 978-0-566-08942-8 c. 60.00
Integrated Cost-Schedule
Risk Analysis
David Hulett
This companion volume to Practical Schedule Risk
Analysis explores the second area where projects
so often go horribly wrong project cost. Many
cost estimates are fundamentally awed in their
conception, become written in stone when the project
is approved and consequently fall apart during the
project implementation and delivery. David Hulett
explains the true value of project cost estimating and
how to manage the risks associated with project costs
and project schedules.
Given the scale of the investment in many modern
projects, this is surely a book that is worth its weight
in gold.
June 2011 240 pages
Hardback 978-0-566-09166-7 65.00
ebook 978-1-4094-2812-1
Bid Writing for Project Managers
David Cleden
Bid Writing for Project Managers is an excellent
introduction to the process of writing a competitive
bid or proposal for new business...full of good sense
delivered in an easy, persuasive and authoritative
style. You feel that the author (David Cleden) is a
master of the craft about which he writes, rather
than a self-professed business guru writing in his
ivory tower about how he thinks things ought to be. I
would recommend Bid Writing for Project Managers
to anyone who has the unenviable responsibility of
managing preparation of a bid, and to all project
managers who are required to contribute to a
proposal, especially if theyre likely to be tasked
with delivering the project when the bid is won!
Mark Pillatt, Senior Project Manager, WTG
Technologies Limited
Involving the designated project manager at the
bidding stage is becoming the norm in many
commercial organizations. Getting the bid right is the
essence of planning for project success. However,
many project managers are unfamiliar with the
pitfalls of competitive bidding and dont know how to
balance a compelling sales message against a realistic
delivery plan.
Bid Writing for Project Managers will guide
prospective project managers through the bid-writing
lifecycle, providing comprehensive guidelines and
numerous tips on how to craft a winning bid and
how to set the project up with the best possible
chance of success.
Hardback 978-0-566-09214-5 65.00
ebook 978-0-566-09215-2
13
Project and Programme Management
Project Success
Critical Factors and Behaviours
Emanuel Camilleri
In chapters dedicated to factors such as leadership,
teams, communication, information management
and risk management, the author shines a light on
the key behaviours in which project managers and
others engage and how those behaviours predict
success or failure. Practising project managers, project
board members and sponsors, struggling to manage
conicting stakeholder expectations, complexity
and ambiguity, will learn which factors are vital to
determining successful outcomes.
Hardback 978-0-566-09228-2 70.00
ebook 978-0-566-09229-9
The Project Risk Maturity Model
Measuring and Improving Risk
Management Capability
Martin Hopkinson
The Project Risk Maturity Model provides an answer
for those who know that they havent yet peaked in
project risk management capability, or who want to
maintain or improve their ability to manage project
risk. Martin Hopkinson has done a great job over the
past ten years in developing the Project Risk Maturity
Model into a robust framework, and this book allows
others to access and apply his insights and experience.
Im pleased to recommend it.
Dr David Hillson, The Risk Doctor
Martin Hopkinson equips you with the ability to assess
the capability of your organisations risk management
process on four distinct levels. This enables you to
assess whether your current level of risk management
is appropriate for the nature and scale of the projects
you are undertaking. Using an objective measure of
risk management capability is extremely valuable for
organisations, both the private and public sector need
to demonstrate good project governance. The Project
Risk Maturity Model provides a measure for progress
in the ongoing development of project managers
and teams.
Includes a free copy of the Project Risk Maturity
Model Programme on CD allowing you to perform an
unlimited number of your own maturity assessments.
Hardback and CD-ROM 978-0-566-08879-7 65.00
ebook 978-1-4094-2646-2
Project Politics
A Systematic Approach to Managing
Complex Relationships
NLa MarLh
The ability of individuals to work together to facilitate
the delivery of a project can be a major factor in
determining its success. Project Politics provides a
framework for solving political concerns through the
effective management of complex relationships. Nita
Martins structured approach will raise awareness
and improve your ability to manage issues in the
workplace. She shows that once you recognize the
problems, and take politics in your stride, you can
successfully manage such environments.
Hardback 978-0-566-08895-7 55.00
ebook 978-1-4094-1261-8
Project Sponsorship
An Essential Guide for Those Sponsoring
Projects Within Their Organizations
David West
...Having read it I can conrm that indeed the book is
comprehensive, the contents cover a wide remit, and
there is a section on every activity seemingly relevant
to the Sponsor...As a practising risk manager and a
former project manager, the book is written in an
accessible manner and is even handed in its emphasis
on the very important areas for the Sponsor to focus...
Mike Walker, Principal, RedAmber Consulting
David Wests Project Sponsorship explains the roles
and skills that lie at the heart of effective sponsorship.
The sponsor acts as a lynch-pin between the Board
and the Project Manager, communicating and
translating requirements downwards and resource
needs, progress and constraints back upwards.
Paperback 978-0-566-08888-9 25.00
ebook 978-1-4094-1079-9
Benet Realisation Management
A Practical Guide to Achieving Benets
Through Change
Second Edition
Gerald Bradley
Gerald Bradleys Benet Realisation Management is
a highly practical guide to using measures to track
performance throughout a programmes life; enabling
you to eliminate wasted investment, realise more
benets and realise them earlier.
The benets realisation management methodology
ts closely with existing programme and project
management approaches such as MSP and Prince
2, making it appropriate for both public and private
sector environments. If you are investing heavily
in change management, IT infrastructure or project
working, then this book is a must-read that will
justify its price many times over.
The Second Edition includes new material on portfolio
management along with new case studies and, in
contrast to the original edition, has been printed in
four-colour.
May 2010 394 pages
Hardback 978-1-4094-0094-3 70.00
ebook 978-1-4094-1086-7
Transforming Government
and Public Services
Realising Benets through Project
Portfolio Management
Stephen Jenner
Jenners book hits the nail on the head in these
challenging times when every investment should
make a difference. He not only gives advice on why
you really should be focussing right now on effective
Portfolio Management which includes prioritisation,
optimisation, management and real benets delivery
but, more importantly, sound advice with 20 practical
hints and tips on how you go about making it happen
in your organisation. My advice is read this and act
now, it is never too late to start...
Paul Hirst,
Head of Programme and Project Management,
Departmental Transformation Portfolio, HMRC
In a complex, confusing and often highly politicized
environment, Stephen Jenners Transforming
Government and Public Services provides a clear,
denitive and highly applied guide for all involved in
selecting the right projects and doing them right so
that they achieve the intended investment objectives.
May 2010 188 pages
Hardback 978-1-4094-0163-6 60.00
ebook 978-1-4094-0307-4
Stakeholder
Relationship Management
A Maturity Model for
Organisational Implementation
Lynda Bourne
This book has two specic purposes: rstly, as a
how-to book to provide the fundamental processes
and practices to support either individuals or
organisations in improving stakeholder management
in endeavours such as projects, program management
ofces (PMO), but also in supporting organisational
survival during mergers and acquisitions, preparing
for the tender bidding, marketing campaigns; and,
secondly, for organisations that have recognised
the importance of stakeholder engagement to their
success, as a guidebook for assessing their current
maturity regarding implementation of stakeholder
relationship management and a series of guidelines
and milestones for achieving their preferred level
of maturity.
ebook 978-0-566-09193-3
Images of Projects
Mark Winter and Tony Szczepanek
Images of Projects is quite unlike any other book
about the management of projects. Written in a
clear and lucid style for the practitioner of project
management, this book offers advice that is
well-researched and theoretically well-grounded.
Terry Cooke-Davies, Executive Chairman, Human
Systems International
Based on real examples and the authors work over
the last ten years, Images of Projects presents seven
pragmatic images for making sense of the complex
realities of projects. Illustrated using various models,
these images are presented in ways that allow you
to reect upon your own mental models in relation
to the different perspectives in this book. Along with
the seven images, the book contains numerous other
frameworks enabling you create your own toolkit
of models and tools.
This book will help practitioners and students develop
(or enrich) crucial skills for working on projects and
programmes in the 21st century.
Hardback 978-0-566-08716-5 42.50
Systems Cost Engineering
Program Affordability Management
and Cost Control
Edited by Dale Shermon
Reading this book should inspire executives to ask a
variety of questions from their estimating department
and help providers of cost and schedule estimates to
answer a broader range of questions. This book should
motivate executives to ask: Why are we not estimating
more efciently by applying these parametric
estimating solutions? Like a car manual tells you
where the horn is located, a parametric cost model
manual tells you which buttons to press to calculate
an estimate. This book is like the atlas to beautiful
roads, coasts and scenic drives for your car...
Project Control Professional
Parametric cost estimating models are exible tools
which bring engineering, scientic and mathematical
rigour to cost and schedule estimating, but great tools
alone will not keep programs affordable. Tools must
be applied as part of a credible process if estimates
and analyses are to be accepted.
Complex major projects involving engineering,
hardware, software, service and IT, all suffer from two
basic problems: the project sponsors often struggle to
specify the project effectively, and project managers
nd themselves wrestling with unpredicted cost or
schedule overruns. Everyone wants to be successful
with the tools and solutions they use, so this book is
a comprehensive collection of methods with proven
success. The applications described by Dale Shermon
and his co-authors have evolved over 30 years of cost
engineering experience during which time they have
been matured by the parametric community. Each
chapter explores a different application of parametrics,
based on real-life case examples, providing you with
a detailed guide to the rationale and value of cost
engineering in a different industry or program context.
Hardback 978-0-566-08861-2 70.00
Practical Schedule Risk Analysis
David Hulett
The book being organized in eleven chapters give
it a broad and in-depth coverage of the subject
matter...there are no new terminologies that could
complicate or mis-represent applications...The
book seeks to encourage and promote the need for
project schedulers and project managers to develop
practical as well as thorough competencies...Another
impressive perspective is the inclusion of a novel way
to take account of risks in schedule risk analaysis
models called Risk Driver method being a powerful
way mapping risks to activities...The book provides an
interesting read. PM World Today
Practical Schedule Risk Analysis, contains a
complete treatment of schedule risk analysis from
basic to advanced concepts. Benets of the process,
relationship to traditional critical path method
scheduling and to project management, the role
of the corporate culture in ensuring success and the
criticality of collecting risk data are emphasized for
the benet of the practitioner.
July 2009 240 pages
Hardback 978-0-566-08790-5 65.00
ebook 978-0-7546-9196-9
Risk and Financial Management
in Construction
Simon A. Burtonshaw-Gunn
This book is particularly helpful for readers in that
it makes use of a considerable number of diagrams,
models and other methods of clarifying complex
theories or assisting in explaining risk models
Chapter 6 was of particular interest given the current
nancial situation of the countryif you are going to
deal with risk and/or nance, you really ought to make
the time to read this book as part of the subject.
Edward Simpson, Building Engineer
The book covers Risk Management describing the
tools and methods to reduce the occurrence and
consequences of risk, and the nancial management
of construction projects from raising funding, to
contract strategy and through to estimating, budgeting
and cost control. It includes a chapter covering
international project risk, bringing together the
issues of risk management, prime contracting,
and PFI funding for construction projects undertaken
away from the contractors main home market.
Hardback 978-0-566-08897-1 60.00
15
Project Reviews, Assurance
and Governance
Graham Oakes
These days it seems barely a week goes by without
some big IT Project in the news, normally for all
the wrong reasons the thing that links them is the
dreaded F-word, no not Gordon Ramsay but Failure.
Its a sobering fact that over 60% percent of IT based
projects are judged to be failures. In other words,
what they delivered fell short of what they set out to
deliver...Part of the Answer, according to Dr Oakes,
lies in conducting Project Reviews, you know, that part
of the project that gets squeezed in at the very end
of the project lifecycle (this is assuming it happens
at all). In his book Project Reviews, Assurance and
Governance, Oakes makes a compelling case for
taking Project Reviews more seriously. He argues that
far from being something to be slotted in if you have
time, Project Reviews are a critical part of the project
and fundamental to ensuring you learn from your
mistakes and keeping your projects on track.
Andrew Hatton, IS Project Manager, Oxfam GB
Graham Oakes Project Reviews, Assurance and
Governance is about learning from your mistakes
and understanding whats really going on with your
projects. In order for reviews and assurance to provide
you with this information and learning, you need to
perform them effectively and that is the purpose of
this book.
The author builds from his experience of running
assurance and review teams for professional service
rms (working for public and private sector clients)
and for private sector companies. He provides a series
of mental models that can help reviewers, sponsors
and other stakeholders set up and conduct effective
reviews. These models are coupled with pragmatic
advice on how to run effective project review and
assurance teams, and are backed by a range of
case studies.
Hardback 978-0-566-08807-0 65.00
ebook 978-0-7546-8146-5
The Project Managers Guide
to Purchasing
Contracting for Goods and Services
Garth Ward
...Every chapter taught me something new. This book
will appeal to those wanting to learn about purchasing
for projects and programmes for the rst time as well
as to managers and directors that rely on purchasing
as an important contributor to the success of their
projects and programmes. It will also appeal to those
who are purchasing specialists already but would like
to have an A-Z guide nearby as a handy reference.
One gets a sense from reading this book that Garth
has forgotten more about purchasing than most of
us will ever learn, but has somehow managed not to
leave out anything of value in this book. This is the
consummate, go-to guide for anyone involved in
purchasing within large projects and programmes.
Cameron Cromwell, Managing Director, Programme
Management Services, Morgan Est
This very practical guide describes the whole process
of contracting for goods and services, from selecting
tenderers to placing a contract. It details the key
topics that are necessary for success, such as contract
strategy, contract types, contract law and evaluating
tenders. Whilst the book also addresses the
project context in which purchasing takes place,
the subject matter could equally be applied to any
business context.
Hardback 978-0-566-08692-2 65.00
ebook 978-0-7546-8129-8
Tools for Complex Projects
Kaye Remington and Julien Pollack
Tools for Complex Projects is informative and well
written, and it blends theory and practical advice
effectively, presenting a useful range of tools that
engage the reader in contemplating technique
and high level issues in programme and
project management.
Michael Earle MIRM, Group Exploration Manager,
Aurelian Oil & Gas, The Institute of Risk Management
Tools for Complex Projects draws on the latest research
in the areas of project management, complexity theory
and systems thinking to provide a ready reference
for understanding and managing the increasing
complexity of projects and programmes.
The main part of the book provides a series of fourteen
project tools. Some of these tools may be used at
the level of the whole project life-cycle. Others may
be applied ad hoc at any time. In each case, the
authors provide: detailed guidelines for using the tool,
information on its purpose and the types of complexity
for which it is most appropriate, the theoretical
background to the tool, a practical example of
its use, and any necessary words of caution.
Hardback 978-0-566-08741-7 60.00
ebook 978-1-4094-0892-5
Gower Handbook of Project
Management
Fourth Edition
Edited by J Rodney Turner
To facilitate a direct comparison the publishers kindly
sent the CD version to try and of the two the CD wins,
simply because in this computer world it is more of
a tool than a book. This book should become to
Project Management what Hudsons has become
to Contract Law.
Dr David Wallace FInstCES, Chairman, Project
Management Panel for Civil Engineering Surveyor
This handbook for project management practitioners
gives an introduction to, and overview of, the essential
knowledge required for managing projects, from the
perspective of an experienced team of practitioners in
the eld. There are four parts: Projects: describing the
context of projects in organizations, and their nature;
Performance: describing how to manage the delivery
of the project, covering scope, quality, cost, time,
resources, risk, etc; Process: describing the project
management life-cycle and each stage of it; People:
describing how to manage the people working
on projects.
Hardback 978-0-566-08806-3 95.00
ebook 978-0-566-08994-7
The CD ROM edition is designed for readers who
need to access the material via computer, either
because they are working remotely from their library
or because they nd it an easier format to carry
with them.
December 2007
CD-ROM individual user 978-0-566-08838-4 95.00 + VAT
Global Project Management
Communication, Collaboration
and Management Across Borders
Jean Binder
With a refreshing sense of pragmatism, and a
methodical approach of key concepts, Jean Binder
cuts through the complexity of Global Project
Management issues. This book deals with most of the
situations Ive had to face as a Global Project Manager,
and gives easy-to-implement techniques and hints to
solve issues and improve best practices. Im sure youll
benet from the time saved thanks to its effectiveness.
Jacob Marchal, R&D Project Manager, Alcatel-Lucent
Global Project Management describes how to adapt
your organization and your projects to thrive in a
multi-cultural, multi-language environment. The text
is lled with real-life examples and techniques and
illustrates how to apply the recommendations as part
of the successful management of any global project.
Hardback 978-0-566-08706-6 65.00
ebook 978-0-7546-8774-0
The Essentials of
Project Management
Third Edition
Dennis Lock
Lock has moved even more closely to the life
cycle concept that many of us use as the basis of
developments in educational technology (and that all
in information technology development have had to
use for decades)...This book is for business students
and for serving managers with just an occasional
project to steer. Steering any project will be much
less trouble with this book to hand.
British Journal of Educational Technology
The Essentials of Project Management is a primer
distilled from Dennis Locks comprehensive,
successful and encyclopedic textbook, Project
Management, (now in its Ninth Edition). It provides a
concise, straightforward account of the principles and
techniques of project management, designed to meet
the needs of the business manager or student. Using
examples and illustrations, the author introduces the
key project management procedures and explains
clearly how and when to use them.
The text for the new edition has been completely
restructured and largely rewritten, so that the
sequence now follows even more closely the
life-cycle of a typical project from its earliest
denition to nal close-out.
October 2007 218 Pages
Paperback 978-0-566-08805-6 20.00
Project Management
Ninth Edition
Dennis Lock
I have been a fan of Dennis Locks clarity of thought
and objectivity for many years and thoroughly
recommend this latest edition as the denitive,
readable and practical guide to hands on
project management. Marine Engineers Review
Dennis Locks masterly exposition of the principles
and practice of project management has been
pre-eminent in its eld for four decades. It explains
the entire project management process in great detail,
demonstrating techniques ranging from the simplest
of charts to sophisticated computer applications.
Everything is reinforced throughout with case
examples and diagrams.
The text has been completely restructured and largely
rewritten for this ninth edition, so that the sequence
now follows even more closely the life-cycle of a
typical project from its earliest denition to nal
close-out. Case examples and diagrams have all
been reviewed, updated, augmented or replaced.
Paperback 978-0-566-08772-1 30.00
ebook 978-0-7546-8634-7
Project Management
Tutors Edition
Ninth Edition
Dennis Lock
This Tutors Edition includes all of the text of
the paperback edition (above) along with a series
of 25 Powerpoint presentations each one tied
into the contents of the related chapters. The
presentations have been developed by the author
during a lifetime of teaching and training project
management techniques.
The 660 Powerpoint slides, which include animation
and sound, represent an extraordinary resource for
any lecturers or presenters working in the eld of
project management.
ebook 978-0-7546-8634-7
Gower Handbook of
Programme Management
Geoff Reiss, Malcolm Anthony, John Chapman,
Geof Leigh, Adrian Pyne and Paul Rayner
Gowers Handbook of Programme Management
received an enthusiastic reception at its launch.
Andrew Bragg, managing director of the
Association for Project Management summed it up
as This is a very signicant publication on a very
important topic. Project Manager Today
This Handbook provides authoritative guidance
and advice, templates, concepts, systems and
approaches on every aspect of successful programme
management. The main part of the handbook presents
a detailed description of the whole programme
management process, together with the requisite
supporting infrastructure essential for the delivery
of planned programme outcomes. The book also
includes The Programme Management Maturity
Model, a benchmarking tool covering the ten key
processes within programme management, plus the
Programme Management Improvement Process: a
step-by-step guide to improving an organizations
ability to deliver change.
Hardback 978-0-566-08603-8 99.00
Critical Chain
Eliyahu M Goldratt
In perhaps Elis most readable book yet, two of the
established principles of project management, the
engineering estimate and project milestones, are
found wanting and dismissed, and other established
principles are up for scrutiny as Goldratt once
more applies his Theory of Constraints. The approach
is radical, yet clear, understandable and logical.
New techniques are introduced, and Project Buffers,
Feeding Buffers, Limit Multitasking, Improved
Communications and Correct Measurements make
them work. Goldratt even handles the complicated
statistics of dispersed variability versus accumulated
variability so deftly you wont even be aware of
learning about them theyll just seem like more
common sense!
1997 544 pages
Paperback 978-0-566-08038-8 55.00

17
ADVANCES IN PROJECT MANACEMENT SERIES
Series Editor: Darren Dalcher, National Centre for Project Management, Middlesex University
Project management has become a key competence for most organisations in the public and private sectors. Driven by recent business trends such
as fewer management layers, greater exibility, increasing geographical distribution and more project-based work, project management has grown
beyond its roots in the construction, engineering and aerospace industries to transform the service, nancial, computer, and general management
sectors. In fact, a Fortune article rated project management as the number one career choice at the beginning of the 21st century.
Yet many organisations have struggled in applying the traditional models of project management to their new projects in the global environment. Project
management offers a framework to help organisations to transform their mainstream operations and service performance. It is viewed as a way of organising
for the future. Moreover, in an increasingly busy, stressful, and uncertain world it has become necessary to manage several projects successfully at the
same time. According to some estimates the world annually spends well over $10 trillion (US) on projects. In the UK alone, more than 250 billion is spent
on projects every year. Up to half of these projects fail! A major ingredient in the build-up leading to failure is often cited as the lack of adequate project
management knowledge and experience.
Some organizations have responded to this situation by trying to improve the understanding and capability of their managers and employees who are
introduced to projects, as well as their experienced project managers in an attempt to enhance their competence and capability in this area..
Advances in Project Management provides short, state of play, guides to the main aspects of the new emerging applications including: maturity models,
agile projects, extreme projects, six sigma and projects, human factors and leadership in projects, project governance, value management, virtual teams,
project benets.
For more information on this series visit: www.gowerpublishing.com/advancesinprojectmanagement
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The Social Infrastructure
of Project Management
Bryce Cassin
A series of tools and methods that enable reective
thinking and purposeful decision making, and
facilitate genuine transformation by embedding
projects within the specic system or organization,
rather than vice versa.
Paperback 978-1-4094-0536-8 c. 26.50
ebook 978-1-4094-0537-5
Second Order Project
Management
Michael Cavanagh
These extracts are from a series of interviews with
an international group of very senior managers
who have been responsible for managing highly
complex projects; these comments are combined
and interspersed with brief explanations of some of
the techniques (over and above the existing standard
methods such as Earned Value Management, PRINCE
2, Gateway reviews and others).
The objective is not to provide a denitive guide to
these techniques, but to convince management at
the sponsoring level that they are needed, thereby
justifying investment in their deployment.
Paperback 978-1-4094-1094-2 c. 26.50
ebook 978-1-4094-1095-9
Sustainability in Project
Management
Gilbert Silvius, Jasper van den Brink,
Ron Schipper, Adri Khler and Julia Planko
This book explores the concept of sustainability and
its application to project management. It will provide
practical guidance to organizations and individuals
that nd themselves faced with the questions that
surround the integration of sustainability in project
management.
Paperback 978-1-4094-3169-5 c. 26.50
ebook 978-1-4094-3170-1
Project Ethics
Haukur Ingi Jonasson and Helgi Thor Ingason
How relevant is ethics to project management? This
book takes both a critical and a practical look at
project management in terms of success criteria, and
ethical opportunities and risks. It will help the reader
to use ethical theory to further identify opportunities
and risks within their projects and advance more
directly along the path of mature and sustainable
managerial practice.
Paperback 978-1-4094-1096-6 c. 26.50
ebook 978-1-4094-1097-3
Project Requirements
Steve Barron
How many projects fall short of their objectives
because they fail to establish the requirements of
the stakeholders in sufcient detail? Yet the sheer
complexity of articulating what may often be
conicting or confused requirements in a format
against which a business and project plan can be
developed often seems ignored in the excitement
of a new idea or a proposed development.
Steve Barrons Project Requirements unpacks the
complexity of the human aspects of requirements
capture and offers a highly pragmatic guide to
translating the resulting requirements into the
project plan.
Paperback 978-1-4094-0458-3 c. 26.50
ebook 978-1-4094-0459-0
Managing Project
Supply Chains
Ron Basu
A major project has many suppliers, contractors and
customers; it has procurement and supply, demand
planning and scheduling; it often lasts over several
years and has longer lead times. Therefore it can be
argued that the management of major projects will
benet from adopting some customised supply chain
management principles which will be discussed in
this book.
Paperback 978-1-4094-2515-1 c. 26.50
ebook 978-1-4094-2516-8
Thinking of adopting a book for a course?

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Tame, Messy and Wicked
Risk Leadership
David Hancock
...David Hancock has probably read more about risk
management than almost anybody else, he has almost
certainly thought about it as much as anybody else
and he has quite certainly learnt from doing it on very
difcult projects as much as anybody else. His book
draws fully on all three components. For a book which
tackles a complex subject with breadth, insight and
novelty its remarkable that it is also a really good
read. I could go on!
Dr Martin Barnes, President, The Association for
Project Management
David Hancocks book explores alternative
approaches to the linear solutions to project risk; one
that uses the perspective of tame, messy and wicked
problems to categorise risks. Wicked problems (such
as those having a community or societal benet) are
those involving a high number of stakeholders and
have no optimum solution. Messy problems (e.g.
transport networks) are those involving a high number
of interconnected systems. Wicked Messes involve
both! The solutions require risk managers to identify
project stakeholders and seek resolutions between
their different perspectives, as much as deliver singular
best solutions.
Paperback 978-0-566-09242-8 26.50
ebook 978-1-4094-0873-4
Project-Oriented Leadership
Ralf Mller and J Rodney Turner
In a remarkably succinct 89 pages, Mller and Turner
review an astonishing depth of evidence, supported
by their own (published) research which challenges
many of the commonly held assumptions not only
about project management, but about what makes for
successful leaders. This book is clearly written more
for the project-manager type personality than for
the natural leader. Concision, evidence and analysis
are the main characteristics of the writing style...it is
massively authoritative, and so carefully written that
a couple of hours spent in its 89 pages may pay huge
dividends compared to the more expansive, easy
reading style of other management books.
Mike Turner, Director of Communications for NHS
Warwickshire
Projects need leaders who can give them vision,
identity, keep the stakeholders and the project team
on board and make the difcult decisions. This book
explains the key leadership models and shows how
they can be applied within projects to lead processes,
functions and people and ensure an ethical and
inclusive approach within projects and programs.
Paperback 978-0-566-08923-7 26.50
ebook 978-1-4094-0939-7
Strategic Project Risk Appraisal
and Management
Elaine Harris
...Elaine Harriss volume is timely. In a world of books
by instant experts its pleasing to read something by
someone who clearly knows their onions, and has a
passion for the subject...In summary, this is a thorough
and engaging book. Chris Morgan, Quality World
Elaine Harris explores a variety of alternative
pre-decision risk assessment strategies and their
application in different types of project. Her cutting
edge research will help advanced project practitioners
and researchers in projects and risk management.
It will assist them in developing a risk management
strategy that is better suited to the context of their
projects and one that is exible enough to develop
and adapt once the project decision has been taken
and the real-world of project management and
delivery begins.
Paperback 978-0-566-08848-3 26.50
ebook 978-0-7546-9211-9
Managing Project Uncertainty
David Cleden
This is a must-read book for anyone involved in
project management. The authors carefully crafted
work meets all my 4Cs review criteria. The book
is clear, cogent, concise and complete...it is a brave
author who essays to write about managing project
uncertainty in a text extending to only 117 pages (soft-
cover version). In my opinion, David Cleden succeeds
brilliantly...For project managers this book, far from
being a short-lived stress anodyne, will provide a
condence-boosting tonic. Project uncertainty?
Bring it on, I say!.
International Journal of Managing Projects in Business
By picking up where traditional risk management
techniques begin to fail, this book brings together
leading-edge thinking from a variety of disciplines
and shows how these techniques can be used to
conquer uncertainty in projects.
The book addresses ve key questions: Why is
there uncertainty in projects? How do you spot
the symptoms of uncertainty, preferably at an early
stage? What can be done to avoid uncertainty?
What strategies can be used to deal with project
uncertainty? How can both the individual and
the organisation learn to cope more effectively
in the future?
Paperback 978-0-566-08840-7 26.50
ebook 978-0-7546-8174-8
ADVANCES IN PROJECT MANACEMENT SERIES CONTINUED

In a world of books by instant
experts its pleasing to read
something by someone who
clearly knows their onions.
I wish this book had been

available when I began my
career in project work.
19

FUNDAMENTALS OF PROJECT MANACEMENT SERIES
Series Editor: Darren Dalcher, Director, National Centre for Project Management, Middlesex University
This companion series to the Advances in Project Management Series provides short guides to a set of key aspects of project management: Benets
Management; Business Case; Change Management; Cost Management; Financing; Governance; Leadership; Organization; Programme Management;
Progress Management/Earned Value; Planning; Quality Management; Risk Management; Scope; Scheduling; Sponsorship; Stakeholder Management;
Value Management. Each guide, as the series title suggests, provides the fundamentals of the subject from a rigorous perspective and from a
(if not the) leading proponent of the subject. Practising professionals and project students will nd in the fundamentals a denitive, shorthand guide
to each of the main competencies associated with project management; a book that is authoritative, based on current research but immediately
relevant and applicable.
For more information on this series visit: www.gowerpublishing.com/fundamentalsofprojectmanagement
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Project Governance
Ralf Mller
...The key feature of Mllers book, however, is that it
is specically dedicated to a much talked about topic,
where there are an increasing number of academic
papers written about it but there are few (if any)
specic books that project managers can turn to...a
useful addition to any interested readers personal
professional library...I felt that this is a long awaited
book...for those who feel daunted by large tombs this
is a very good way of publishing specialised PM topics
that provide comprehensive references sections that
readers can follow up on to gain a fuller insight.
International Journal of Managing Projects in Business
Ralf Mllers book provides a well-researched
governance framework along with the best-practices,
roles and responsibilities related to governance tasks.
This concise text is an important guide for project
and programme managers, those managers concerned
with corporate governance such as risk managers
and internal auditors, project sponsors and project
board members.
Paperback 978-0-566-08866-7 20.00
ebook 978-0-566-09156-8
Managing Risk in Projects
David Hillson
...this is in fact a little gem of a book, bursting with
information on every page...I believe there is a wide
audience for this book, ranging from those governing
projects through to those managing and supporting
projects. Anyone interested in implementing or
improving their current approach to risk would also
nd this guide a useful addition to their library.
John Fisher, Risk Management Professional
A concise description of current best practice in
project risk management introduces the latest relevant
developments enabling project managers, project
sponsors and others responsible for managing risk
in projects to do just that effectively.
Paperback 978-0-566-08867-4 25.00
ebook 978-0-566-09155-1
Project-Based Organizations
A Guide
Michel Thiry
Using tested conceptual frameworks and models
supported by actual case studies, this book will
outline how organizations can structure themselves
to deliver value through projects. It covers value,
stakeholders, benets, strategy, and governance
issues and discusses both vertical integration between
operational and project activities and the corporate
strategy and horizontal integration between outputs
and outcomes and business strategies.
Paperback 978-0-566-08880-3 c. 26.50
Project Stakeholder Management
Professor Pernille Eskerod
and Professor Anna Lund Jepsen
Stakeholders often assess the benet the project
delivers here and now and in a much broader sense
than just deliverables. This is an enormous challenge
the project owner, project manager and project team
are facing when covering this point in the stakeholder
analysis.
This book looks at how the project manager can
gather the information that is needed for a stakeholder
analysis.
Paperback 978-1-4094-0437-8 c. 26.50
ebook 978-1-4094-0438-5
Earned Value Management
for Projects
Alexandre Rodrigues
Initially developed as a tool for measuring
performance in projects, Earned Value is now to
be evolved to play a similar role in the management
of programs and portfolios.
This is the rst of two books on Earned Value
Management and provides a concise but authoritative
guide to the process. The companion volume in the
Advances for Project Management Series relates
earned value to business strategy.
Paperback 978-1-4094-0799-7 c. 26.50
ebook 978-1-4094-0800-0
Program Management
Michel Thiry
For me Program Management simply and concisely
explains how realising strategies and bringing in the
benets to the organisation is achievable. This is a rst,
a theoretical text which really understands what I do!
Anne Boundford, Programme Manager, Thomson
Reuters, US-UK
Based on practical applications of Program
Management in different countries, as well as the
leading standards, this book reects the most recent
developments in the area. It offers an understanding
of program managements connection to business
strategy and value realisation, beyond multiple-project
management. Additionally it emphasizes the need for
program specic processes, based on an iterative life
cycle and the management of multiple stakeholders
and their expected benets.
The book is grounded in a robust theoretical
framework, complemented by a number of
case studies.
Paperback 978-0-566-08882-7 32.50
ebook 978-1-4094-0716-4
Comment about this series
...for those who feel daunted by
large tombs, this is a very good way
of publishing specialised PM topics
that provide comprehensive references
sections that readers can follow up on
to gain a fuller insight into specic
cited authorities...

FINANCE, TRADE AND FINANCIAL SERVICES
Opportunities in the
Financial Supply Chain
Thonas Nash
The FSC market opportunities available today
are tremendous; the opportunity to redesign how
people, process and technology are integrated
into a seamless system. Tom Nash offers a
guide for managers and executives to understand
the capabilities and benets of FSCM and learn
from specic international applications.
Hardback 978-0-566-09209-1 c. 60.00
Strategy Mapping for
Learning Organizations:
Building Agility into Your
Balanced Scorecard
Phil Jones
Many performance management approaches and
scorecards remain operational rather providing
usable information, or addressing, communicating and
driving the strategy. This book explains how to redress
the balance, so directors and managers can ensure
they get their organization focused on results.
Hardback 978-0-566-08811-7 c. 65.00
ebook 978-1-4094-3701-7
Collaborative Leadership
in Financial Services
Philip Ullah
CIOs, Chief Technology Ofcers, and Business
Technologists have to collaborate with regulators,
Front Ofce traders, offshore partners, institutional
investors, client relationship managers and multiple
lines of business. Collaborative Leadership in Financial
Services is a practical guide on how to lead in a
collaborative way, and focuses on technologists within
investment banking and capital markets.
Hardback 978-0-566-08988-6 c. 65.00
ebook 978-1-4094-3609-6
Inside Accounting
The Sociology of Financial
Reporting and Auditing
David Leung
Financial statements are the public face of nancial
accounting yet very little is known regarding the back
stage of their preparation. This book goes behind the
scenes of the nancial craft and casts light on the
myriad machinations underpinning its construction,
from deliberations over data to interrelations with
audit personnel. The nal result is a fascinating
account of nancial accounting.
Ingrid Jeacle, University of Edinburgh Business School
Based on a study covering a one-year nancial
reporting cycle, Inside Accounting examines how
accountants and non-accounting managers construct
their companys earnings.
The conclusion is that no act of accounting
classication is ever indefeasibly correct; that the
accounting communitys institutions and authority
are central to the accounting process and to the truth
and fairness of accounting numbers, and that both
accountants and non-accounting managers have goals
and interests that often result in no better than good
enough accounting.
Understanding the concept of ethnoaccountancy
helps close the gap between the academic curriculum
and the experiences of practitioners and makes
this piece of accounting research highly relevant
to practitioners.
Hardback 978-1-4094-2049-1 c. 60.00
ebook 978-1-4094-2050-7
Solvency II
Stakeholder Communications and Change
Gabrielle ODonovan
Your stakeholder communications needs to be robust,
at every level, to secure Solvency II compliance
and gain internal buy-in for Solvency II as the new
business-as-usual. Based on the authors original
research, Solvency II: Stakeholder Communications
and Change is well-structured, readable and
above all essential for all involved in Solvency II
implementation.
Hardback 978-1-4094-3152-7 c. 75.00
ebook 978-1-4094-3153-4
Ehergy, EhvrohnehL, NaLura
Resources and Business
Competitiveness
The Fragility of Interdependence
DnLrs N. ChoraIas
Dimitris Chorafas once again demonstrates the
profound breadth and depth of his intellect as he
brings to bear his years of expertise as a technical
innovator and business leader on the most pressing
problems facing humanity today energy production
and environmental preservation in the face of
overpopulation. This is a clarion call to action reviving
the themes from the 1972 classic, Limits to Growth.
Dr C. Dianne Martin, Computer Science Professor, the
George Washington University
Dimitris Chorafas reviews Europe, America and Asias
energy needs in the coming decade, pointing out
that current policies are inadequate at best, and more
likely disastrous for the economy. Governments persist
in having their own agenda and priorities as well as
plenty of constraints and taboos, yet when he critically
examines the challenges Chorafas concludes that no
government can solve all current energy problems by
acting alone.
The book confronts current thinking, and its
after-effect on policies and practices. Readers
accustomed to mainstream books and articles
which blame fossil fuels for a deteriorating world
environment will nd this a contrary opinion.
May 2011 386 pages
Hardback 978-0-566-09234-3 65.00
ebook 978-0-566-09235-0
This catalogue is just a
snapshot of our products.
Go to www.gowerpublishing.com
to nd the book that is just
right for you.
21
Finance, Trade and Financial Services
Country Analysis
Understanding Economic
and Political Performance
David M. Currie
This is a welcome book...Country Analysis is a
practical contribution to an exceedingly important
area of understanding. Although intended for a U.S.
audience, it is global in orientation, supplemented with
political and cultural aspects of economic decisions.
It is deserving of wide readership.
Professor Paul W. Beamish, Ivey Business School,
University of Western Ontario.
This valuable book shows how to interpret country
performance and provides the practicing investor with
sufcient background on economic principles, so
that they better understand how to interpret country
summaries as they appear in business periodicals and
other media. Other books set out the criteria used in
evaluating country risk and economic performance,
but often do not clarify why particular elements of
the analysis are important. Country Analysis explains
the reasoning behind those criteria, without the need
for a sophisticated understanding of economics
or mathematics.
May 2011 224 pages
Hardback 978-0-566-09237-4 65.00
ebook 978-0-566-09238-1
The Competitive Advantage
oI Regohs ahd NaLohs
Technology Transfer Through
Foreign Direct Investment
Boris Ricken and George Malcotsis
... a unique trail-blazer in its genre. The Competitive
Advantage of Regions and Nations by two erudite
authors gives valuable insight into the practical
dimensions of the subject and is further enriched by
careful theoretical analysis. This book is an invaluable
compendium for scholars and practitioners of
investment promotion and economic development.
Adesoji Adesugba, Chairman of the Industrial
Arbitration Panel of Nigeria
In The Competitive Advantage of Regions and
Nations, the authors stress that companies, investment
promotion agencies, and government bodies cannot
simply sit and wait until new technologies arrive
in their domain. Rather, they need to manage the
identication, assessment, attraction, absorption and
application of new technologies.
In this comprehensive book, Boris Ricken and George
Malcotsis explain how technology transfer in Foreign
Direct Investment (FDI) projects can be systematically
managed. Using some 40 case studies as illustration,
they give step-by-step guidance for managers.
May 2011 254 pages
Hardback 978-1-4094-0238-1 60.00
ebook 978-1-4094-0239-8
Education and Employment
in the European Union
The Social Cost of Business
DnLrs N. ChoraIas
Professor Chorafas evaluates modern education and
its impact on business through the eyes of a pursuer of
excellence. He brings together numerous arguments
in favor of a simple, yet easily forgotten principle:
There is no substitute for quality...This is a book which
should be carefully read by academicians, politicians,
and aspiring students.
Professor Miltiades E. Anagnostou, National Technical
University of Athens
Dimitris Chorafas argues that European educational
standards, from primary schools through to
universities, leave much to be desired. He then turns
to employment. Already affected by problems with
education, employment is fettered by structural issues,
ranging from inexible labour laws to heavy social
costs. Here, Dimitris suggests what might be done
to get employment moving again in difcult
economic times.
Chorafas examines the implications of and future
for pension provision, taking a polyvalent approach
which embraces state pensions, company pensions
and the workings of pension funds as well as
healthcare issues and the longevity risk.
Hardback 978-0-566-09201-5 65.00
ebook 978-0-566-09202-2
Value in Due Diligence
Contemporary Strategies for Merger
and Acquisition Success
Edited by Ronald Gleich, Gordana Kierans
and Thomas Hasselbach
This is a book all corporate decision-makers should
be reading prior to their next merger or acquisition. It
shows important aspects that need to be considered to
ensure the success of a deal. It is also enlightening for
university professors and their students. Many of the
chapters highlight the reasons for past M&A blunders
and all chapters cover remedial and contemporary
strategies for Due Diligence. The international team of
contributing authors truly offers a global perspective
on this crucial issue for corporate growth.
Martin Scholich, Board Member,
PricewaterhouseCoopers AG
Value in Due Diligence explores new applications
for due diligence including areas such as corporate
culture, social responsibility, and innovation. It also
examines the due diligence process itself to draw
out those elements that provide effective risk
and opportunity management as opposed to
simple compliance.
Hardback 978-0-566-08982-4 70.00
ebook 978-1-4094-0938-0
The Business of Europe is Politics
Business Opportunity, Economic
Nationalism and the Decaying
Atlantic Alliance
DnLrs N. ChoraIas
An investigation into the particular nature of the
European cocktail of business and politics, explaining
how this affects both trade and relations between,
for example, continental Europe and the UK, Europe
and the US and Russia and Asia. Chorafas explains
and critiques Europes conicting aims and what
he describes as its wanting business plan. The book
features case studies to illustrate the consequences
for business of the deciencies identied.
July 2010 424 pages
Hardback 978-0-566-09151-3 65.00
ebook 978-0-566-09152-0
Credit Management
Sixth Edition
Edited by Glen Bullivant
Whether you are a student or a more
experienced practitioner, an aspiring credit manager
or seasoned professional, Credit Management is
an essential reference, and I have great pleasure
in recommending it.
Philip King, Chief Executive,
The Institute of Credit Management
The best single-volume guide for anyone responsible
for managing credit, risk and customers. Previously
published as Credit Management Handbook, the
new edition, with a new editor, has been revised
to reect changes in practice and technology and
is the set text for the Insitute of Credit Management
(ICM) examinations.
June 2010 748 pages
Hardback 978-0-566-08842-1 125.00
ebook 978-0-7546-9215-7
Globalizations Limits
Conicting National Interests
in Trade and Finance
Dimitris Chorafas
Part 1 of this volume provides a detailed assessment
of the growing impact of China and India on world
markets, and of the economic difculties and
uncertainties confronting Europe. There is also
an excellent discussion of the recent setbacks to
the globalization process caused by the current
nancial crisis and the consequent rise in econominc
nationalism. The remaining two parts of this excellent
volume consider the globalization of nance (Part 2)
and the limitations of globalization (Part 3), using the
Eurozone as a case study.
Economic Outlook and Business Review
Globalization, the internationalization of trade, and
nancial integration are having enormous implications
for businesses as well as for the whole economies of
countries or blocks of countries. Chorafas argues that
research is now producing evidence that there may
be limits to such globalization and amalgamation and
that these need to be better dened and understood
if problems now being identied are to be prevented
from applying the brakes, or worse, putting the
process into reverse gear.
June 2009 354 pages
Hardback 978-0-566-08885-8 65.00
ebook 978-0-566-09230-5
Developing and Managing
a Successful Payment
Cards Business
Jeff Slawsky and Samee Zafar
Delivers an excellent topology of the business of
payments. The authors provide a comprehensive
review of the history and the future of payments.
Its practical approach to cards makes it a valuable
resource for people in the cards business and for those
beginning their careers in cards. The authors insight
on what constitutes an effective marketing strategy
provides an excellent framework for card issuers to
develop and execute strategies that will deliver results.
A must-read.
Joe DiVanna, Director, Maris Strategies Limited
Developing and Managing a Successful Payment Cards
Business offers information, analysis, observations,
perspectives and advice on developing and managing
a card business. There is comprehensive coverage
of all areas including card business strategy, product
development, customer acquisition and retention
strategies, and product marketing techniques.
Hardback 978-0-566-08648-9 65.00
The Meaning of Company
Accounts
Eighth Edition
Walter Reid and D.R. Myddelton
...this excellent workbook will be of use to company
executives having no training in accounting. It will
also provide excellent support for anyone undertaking
formal study in accounting.
The Meaning of Company Accounts rst appeared
in 1971 and quickly achieved recognition among
managers, nancial and non-nancial alike. It is
now seen as the standard text in the subject. It aims
to help anyone using company accounts to gain
a rm grasp of what they mean and how they relate
to business activities. This new eighth edition has
been thoroughly updated to ensure that examples
and appendix materials are relevant to the new
accounting standards.
May 2005 320 pages
Paperback 978-0-566-08660-1 35.00
Shared Services in Finance
and Accounting
Tom Olavi Bangemann
With his book, Tom Bangemann has nally
closed a gap in the business literature market. This
comprehensive guide works equally well for the
shared service novice as for experienced practitioners
who want to reach the next level of efciency. A must
have tool and reference source. Written with deep
knowledge of the many hurdles to be cleared and full
of invaluable advice on how to succeed on the shared
services journey.
Axel Hesslenberg, Head of Shared Services, Novartis
Consumer Health
Shared Services in Finance and Accounting is a
concise blueprint for identifying, assessing, designing,
implementing and improving the process for shared
services in the nance and accounting function.
Tom Bangemann focuses on critical success factors,
the people issues involved, and learning from other
peoples big mistakes. The book includes a variety
of real life examples and real benchmarking data,
performance metrics and best practices. The section
on implementation is based on a proven ve-phase
methodology and explains the steps and activities
involved as well as showing examples of the
deliverables and the results you can expect.
Any CEO, MD, CFO, Finance Director and senior
nance people will nd this book a must-have
guide to the process before they start and an
excellent benchmark against which to measure the
performance of any existing shared service operation.
Hardback 978-0-566-08607-6 65.00
SEE ALSO
Finance and Society in 21st Century China
Page 30
Finance at the Threshold
Page 30
Intelligent Internal Control and Risk Management
Page 4
Stock Market Efciency, Insider Dealing and Market Abuse
Page 4
Transformation and Innovation Series
Page 30
For more information on Fraud, Risk and Security
See pages 2-8
Finance, Trade and Financial Services
23
COVERNANCE AND LEADERSHIP
A Stakeholder Perspective
to Social Responsibility
Edited by Philip Kotler, Adam Lindgreen,
Franois Maon and Jolle Vanhamme
For organizations that are seeking to develop an
effective prole, they need to understand and
reconcile the beliefs that drive their stakeholders.
The editors of this book, who include marketing guru
Philip Kotler, have combined a collection of original
applied research contributions that bring together the
two important disciplines of stakeholder theory and
social responsibility theory.
Hardback 978-1-4094-1839-9 c. 65.00
ebook 978-1-4094-1840-5
Imaginative Muscle
Knowledge, Cultural Leadership and
Strategy in 21st Century Business
Victoria Ward and Julie Reynolds
The authors present practical examples of how
business organisations can reconnect with their
history, their stories, and their soul by adopting a
curatorial approach in respect of images and artifacts,
records, objects and places They also point to
practices that will help cultural leaders develop
new strategic offers that move their relationship
with business beyond something focused on a
crude exchange between philanthropy
and commercial opportunity.
Hardback 978-1-4094-2108-5 c. 60.00
ebook 978-1-4094-2109-2
The Business Leaders Guide
to the Low Carbon Economy
Larry Reynolds
While there are plenty of books about going green,
there are none which explain the low carbon
economy and how to thrive in it. This book will
ll that important gap. Drawing on examples
from across industries, including businesses such
as Asda, British Telecom, British Gas, Cadbury,
Coca-Cola, Co-operative Group, Crdit Agricole,
EDF, Nissan, Tesco and Walkers Crisps,
Larry Reynolds provides four clear scenarios of
what the low carbon economy will look like and
the implications for business-as-usual.
Hardback 978-1-4094-2351-5 c. 65.00
ebook 978-1-4094-2352-2
Entrepreneurship
and Sustainability
Business Solutions for Poverty
Alleviation from Around the World
Edited by Daphne Halkias
This book challenges the notion that not-for-prot
social entrepreneurship is the only sort that can lead
to the alleviation of poverty. It explores how best to
bring commercial investors together with those who
are best placed to reach the poorest customers. With
case studies from around the World, the focus of the
contributions is on the new breed of entrepreneurs
who are blending a prot motive with a desire to
make a difference in their communities and beyond
borders. A signicant number of the contributions
here also recognize that although much research has
been devoted to the issue of poverty alleviation and
its struggles in developing countries, this is only part
of the story.
Hardback 978-1-4094-2873-2 c. 60.00
ebook 978-1-4094-2874-9
In Business and Battle
Strategic Leadership in the Civilian
and Military Spheres
Edited by Charles Style, Nchoas Beae
and David Ellery
There is already a substantial body of literature on
strategy and top strategic leadership as separate topics.
The unique value of this book lies in its dovetailing
treatment of them across the commercial, civilian
and military spheres. It satises the pressing need for
a work that brings them together and discusses them
in a concise, practical and up-to-date way and makes
them relevant to key sectors of society. It pushes the
boundaries beyond a mere description of the strategic
environment of today; it provides extensive and
deep insights into how to interpret and shape
that environment.
Paperback 978-1-4094-3377-4 c. 25.00
ebook 978-1-4094-3378-1
Strategic Review
The Process of Strategy Formulation
in Complex Organisations
Robert F. Grattan
The author illustrates the strategy formulation
processes in complex organisations by focusing on
the Strategic Defence Review in the UK as a case
study. He offers some powerful insights into strategy
formulation and vividly illustrates the connection
between theory and practice. A fascinating book
and a must for all those involved in strategy
formulation in both the public and private sectors.
Nicholas ORegan, Professor of Strategy/ Enterprise
and Innovation, Bristol Business School, UK
With vivid insights this book highlights the problems
likely to be encountered during the process of
formulating strategy in business, in government,
in sport and any other human endeavour. Based
on analysis of the strategic defence review (SDR)
conducted by the UK Ministry of Defence, the
methodology for which has been employed in other
countries. The study focuses on how the review was
managed through the twin lenses of strategic business
management theory and the Essence of Decision
theory of governmental decision-making closely
associated with the John F. Kennedy School
of Government in the USA.
Hardback 978-1-4094-0728-7 65.00
ebook 978-1-4094-0729-4
MisLeadership
Prevalence, Causes and Consequences
John Rayment and Jonathan Smith
We are in the midst of a leadership crisis that extends
to all spheres of society. The lack of trustworthiness
amongst leaders has contributed to the erosion of trust
amongst the general public. With its fresh thinking and
practical wisdom, this book will help arrest the crisis
and inspire us to become the leaders we have it within
us to be.
Peter S. Heslam, Transforming Business,
University of Cambridge, UK
From Rayment and Smiths passionately argued but
well reasoned perspective, leaders, the led, and
those responsible for leadership development, will
gain an insight into the prevalence and causes of
misleadership and into ways in which it can be
identied and overcome. A range of examples and
case studies is provided to enable the concepts
presented here to be related to practice. As well as
illustrating instances of misleadership these also
demonstrate that emphasis on the decision making
models currently available to leaders may mean we
are not focusing on the most important stages of the
processes involved.
Hardback 978-0-566-09226-8 60.00
ebook 978-0-566-09227-5
Governance and Leadership
Complex Adaptive Leadership
Embracing Paradox and Uncertainty
Nck Oboehsky
Drawing upon a wide range of wisdom and ideas,
from Lao Tzu to Lorenz and modern chaos theory,
Obolensky brilliantly argues the case for organisations
and their leaders to adapt to the complex, uncertain
world of today and tomorrow. He also proffers
excellent practical advice on how to do so.
Philip Sadler CBE, Vice-president, Ashridge Business
School, Senior Fellow, Tomorrows Company
We all seem intuitively to know leadership isnt what
it used to be but we still cling to old assumptions
which look anachronistic in changing and challenging
times. Organisations and their contexts are
increasingly paradoxical and uncertain. A broader
approach to leadership is needed. Nick Obolensky
has practiced leadership in the public, private and
voluntary sectors. He has also researched it, and
taught it over many years in leading business schools.
In this exciting book he brings together his knowledge
of theory, his own experience, and the results of 15
years of research.
Hardback 978-0-566-08932-9 65.00
ebook 978-0-566-08933-6
Making the Connections
Using Internal Communication
to Turn Strategy into Action
Second Edition
Bill Quirke
Everything one needs to know about setting up a
communication strategy that promotes real business
value is covered in this excellent book. Nothing is left
to chance. Economic Outlook and Business Review
Bill Quirke demonstrates practically how businesses
can use internal communication to achieve
differentiation, to improve their quality, customer
service, and innovation, and to manage change more
effectively. He describes the why, the what and the
how of internal communication why business
needs better communication to achieve its objectives,
what internal communication needs to deliver to add
value, and how organizations need to manage
their communication for best results.
June 2008 384 pages
Paperback 978-0-566-08780-6 30.00
ebook 978-1-4094-0516-0
Communicating Strategy
Phil Jones
This book represents an informative and innovative
addition to the literature on business strategy that
should interest company executives and academics
within elds of business organisation and
business development.
Communicating Strategy will help you
communicate your organizations strategy in a
compelling and effective way, and dramatically
improve implementation and the resulting
outcomes. It provides a clear framework for
building a communication plan and deliver
a complete and coherent strategy message.
Paperback 978-0-566-08810-0 25.00
ebook 978-0-7546-8288-2
Great Writers on Organizations
The Third Omnibus Edition
Third Edition
Derek S. Pugh and David J. Hickson
Great Writers on Organizations presents succinctly
each of the contributions made by 80 of the most
prominent management thinkers to the understanding
of organizational behaviour and managerial thinking.
New writers included in the Third Omnibus Edition
are: Lex Donaldson, Stewart Clegg, Richard Whitley,
Michel Foucault and Kathleen Eisenhardt.
Hardback 978-0-7546-7056-8 65.00
ebook 978-0-7546-8467-1
Grass Roots Leaders
The BrainSmart Revolution in Business
Tony Buzan, Tony Dottino and Richard Israel
Grass Roots Leader delivers the essence of a
comprehensive quality program without the
unnecessary overhead. It gets the people most
impacted by change involved early and committed
to achieving measurable results.
Ron Glickman, Senior Vice President, Global Quality
Processes and Integration, UTi
Tony Buzan, Tony Dottino and Richard Israel pick
up a theme they rst introduced in The Brain Smart
Leader and document a way of fundamentally
changing the perspective and behaviour of leaders
and employees in your organization.
Their approach shows how to: use the brains capacity
for solving problems and implementing innovative
plans to make the organizations vision a reality; adopt
a three-speed technique rst gear to slow down and
allow new learning or support for difcult transition
periods. Second gear shifts up to a productive work
outcome, and then third gear revs up to champion
innovation and change; apply a series of proven
models for dealing with information overload, making
the best use of scarce resources, such as time, and
keeping sight of successful outcomes as they are
developed.
Hardback 978-0-566-08802-5 25.00
ebook 978-0-7546-8777-1
The CEO:
Chief Engagement Ofcer
Turning Hierarchy Upside Down
to Drive Performance
John Smythe
In this superb book, Smythe asks what the concept
of engagement means for employer and employee;
looks at whether and how it is different from internal
communication, and provides a practical framework
for those who want to engage colleagues but need
advice based on real-world experience...Smythe
provides a thoughtful and compelling book on a
vital business issue that all too often is overlooked.
John Ling, The Marketer
The Chief Engagement Ofcer explores a management
philosophy which recognises the value of opening up
decision making to the right groups to improve the
quality of decisions and change, accelerate execution
and broaden ownership; in other words, engage
employees. John Smythe asks what the concept of
engagement means for employer and employee;
tests whether and how it is different from internal
communication and provides a practical framework
for those who want to engage colleagues but need
advice based on applied experience.
June 2007 226 pages
Paperback 978-0-566-08561-1 25.00
ebook 978-0-7546-8180-9
SEE ALSO
Page 30
Author comment
Complex Adaptive Leadership
is my rst book with Gower. [They] are
thorough, professional and ensure a
good quality product with their editing.
They market the book well, and have an
international reach (my book is being
launched at a conference in Canada).
They also support the authors marketing
and respond quickly to emails and
requests. All the staff I have met and
worked with are friendly and enthusiastic.
They also have a very good reputation for
quality publications. I would imagine they
have many people wanting to be published
by them, and I am honoured and pleased
to be one of their authors!
Nck Oboehsky
25
CORPORATE SOCIAL RESPONSIBILITY SERIES
Series Editors: Gler Aras, Yildiz Technical University, Istanbul and David Crowther, Leicester Business School
This series provides high quality research books on all aspects of corporate social responsibility including: business ethics, corporate governance and
accountability, globalization, civil protests, regulation, responsible marketing and social reporting. The series is interdisciplinary in scope and global in
application and is an essential forum for everyone with an interest in this area.
For more information on this series visit: www.gowerpublishing.com/CSR
S
E
R
I
E
S
Auditor Independence
Auditing, Corporate Governance
and Market Condence
Ismail Adelopo
Auditors independence has been called into
question in the light of their being complicit in some
of the corporate misbehaviour exposed in recent
years. By focusing on matters that are damaging to
market condence and threatening to the reputation
of the auditing profession, the conclusions and
recommendations in this book are important for key
stakeholders including policy makers, regulators,
those running companies, their investors and
customers, as well as those responsible for training
in the auditing profession and for other researchers
and academics.
May 2012 c. 200 pages
Hardback 978-1-4094-3470-2 c. 60.00
ebook 978-1-4094-3471-9
Corporate Social Disclosure
in Southeast Asia
Juniati Gunawan
Indonesia provides the background for a detailed case
study based on the authors extensive research into the
behaviour of listed companies in that major country
with its large domestic market and workforce, typical
of much of the developing World. This particular
study gives revealing insights into the gap that exists
between companys perspectives and those of other
stakeholders, and into the way corporate disclosure is
affected by state and private ownership of companies.
January 2012
Hardback 978-1-4094-1212-0 c. 65.00
ebook 978-1-4094-1213-7
Human Dignity and Managerial
Responsibility
Diversity, Rights, and Sustainability
Edited by Ana Maria Davila Gomez
and David Crowther
This book is essential reading. It is an innovative
examination of issues in business and society that
challenge human dignity and are too often ignored.
The contributors highlight issues bearing on the
conicting needs and expectations of shareholders
and other stakeholder groups and the whole leaves
the reader with a feeling that this area of study is still
in its infancy.
Christina Reis, University of New Haven, USA
The treatment of employees is increasingly becoming
recognised as an important ingredient of sustainable
enterprise. As sustainability and all that it implies,
becomes ever more critical, this book, with its
multiple perspectives on the workplace and on the
issues therein such as diversity in the broadest sense,
lls a gap in the research related literature essential
to a more rounded understanding of CSR
Hardback 978-1-4094-2311-9 c. 60.00
ebook 978-1-4094-2312-6
New Work ELhcs
Foucault and the Spirit of
21st Century Capitalism
Peter Kelly
This book is an important contribution to the
continuing debate about the nature of work related
identities and the consequences of the intensication
of the work regimes in which these identities are
regulated and performed. It helps analyse the various
injunctions and incitements to develop new work
ethics reecting the ways in which people practice
their freedom in relation to the world of paid work
at the start of the 21st century.
Hardback 978-0-7546-4963-2 c. 60.00
Towards Ecological Taxation
The Efcacy of Emissions-Related
Motor Taxation
David Russell
...provides a comprehensive understanding of the
efcacy of emissions-related ecological taxation and
offers fresh analytical insights on the implications
of ecological tax reforms for both sustainable
development practices and relevant theoretical
developments. The book is a timely contribution
to the knowledge of sustainable development in
terms of ecological scal policies and reforms
and their implementations.
Dr William Sun, Leader of Corporate Governance
and Sustainable Business Research Group (CGSRG),
Leeds Metropolitan University, UK
Governments around the world are struggling to
meet their commitments to achieve targets relating
to reductions in greenhouse gases. Many writers
advocating ways to achieve these targets offer radical
but often impractical approaches that do not offer a
way forward within the existing economic model. In
contrast, Towards Ecological Taxation is a pragmatic
consideration of realistic possibilities by an author
from the world of accounting.
May 2011 256 pages
Hardback 978-0-566-08979-4 65.00
ebook 978-0-566-08980-0
Ageing Populations and
Changing Labour Markets
Social and Economic Impacts of
the Demographic Time Bomb
Edited by Stella Vettori
Ageing populations are seen both as a threat and an
opportunity. There is concern about discrimination
against older workers, at the same time as there is
concern about a shortage of labour. Stella Vettori has
assembled a collection of expert writers on the social,
cultural, political and economic factors that have
implications for labour markets as well as the welfare
of older people, both in developed and developing
countries. Anyone involved with workplace and
employment policy and practice, and issues of
diversity and discrimination, either at a corporate
or societal level, will want to read this book.
Hardback 978-0-566-08910-7 65.00
ebook 978-1-4094-0280-0
Comment about this series
A great read, the collection is
divese and wide-ranging, scholarly,
yet readable.

Making Ecopreneurs
Developing Sustainable Entrepreneurship
Second Edition
Edited by Michael Schaper
...must reading for researchers, educators, students,
policy makers, and practitioners. Global in scope, it
has the ability to speak directly to you about the world
of sustainability, entrepreneurship, and business across
timeless text and compelling cases. Professor Schaper
has assembled an outstanding array of chapter authors
writing on topics that are both timely and informative.
Whether you read it cover it cover to cover or jump
around from chapter to chapter, my bet is you will
want to read more.
Charles H. Matthews, University of Cincinnati,
Past President, ICSB
Bringing researchers, policymakers and business
people up to date with the latest developments in
the world of ecopreneurs, this timely new edition of
Schapers book updates and adds to the case studies
of entrepreneurs engaged in sustainable business
practice worldwide.
July 2010 342 pages
Hardback 978-0-566-08875-9 65.00
ebook 978-1-4094-0123-0
A Handbook of Corporate
Governance and Social
Responsibility
Edited by Gler Aras and David Crowther
Todays two most important business policy questions
corporate social responsibility and corporate
governance impact each other in both direct and
subtle ways. This collection rejects the conventional
idea that these are separate topics and explores
their points of contact, linkages, and their points of
divergence. The books broad and deep collection of
ideas from around the world offer a complete, subtle
and textured view of this critical intersection. It is
essential reading for anyone interested in the modern
business enterprise.
Kurt A. Strasser, University of Connecticut Law School,
USA
Written by experts from all over the world, A
Handbook of Corporate Governance and Social
Responsibility is the most authoritative single-volume
guide to the relationship between good governance
and social responsibility and the reality of managing
both. In addition to the theory and practice of
governance and CSR, the book includes case studies
from large and small organizations and NGOs.
Hardback 978-0-566-08817-9 95.00
ebook 978-0-7546-9217-1
Corruption in International
Business
The Challenge of Cultural
and Legal Diversity
Edited by Sharon Eicher
International business involves complex, ethically
challenging, and sometimes threatening dilemmas
that can involve political and personal agendas. As a
result, it can often be difcult to discern corruption
against what may be a different set of cultural norms.
In this book, Sharon Eicher examines corruption as it
pertains to the business sector and the campaigns in
emerging markets to curb corruption in both public
and private sectors.
Hardback 978-0-7546-7137-4 65.00
ebook 978-0-7546-9448-9
Looking Beyond Prot
Small Shareholders and
the Values Imperative
Peggy Chiu
This fascinating in-depth study of small shareholders
provides both theoretical and empirical insights into
their personal values and attitudes to corporate social
responsibility (CSR). Peggy Chiu establishes that
personal values are a major inuence on decisions
about the type of investments people make and about
which companies they choose to invest in. Financial
risk and return are far from being the only factors that
determine small shareholders investment decisions
irresponsible behaviour is not acceptable and will not
attract investment from this signicant group.
Hardback 978-0-7546-7337-8 60.00
ebook 978-0-7546-9180-8
Spirituality and Corporate
Social Responsibility
Interpenetrating Worlds
Edited by David Bubna-Litic
This book brings together a range of leading thinkers
to consider the relations between spirituality and
corporate social responsibility. With authors from four
continents the volume reects a number of different
perspectives and traditions including: Christianity,
Process theology, Hinduism, Contemporary
Buddhism, Deep Ecology, Humanism,
Post-Modern and Post-Romantic spirituality.
May 2009 244 pages
Hardback 978-0-7546-4763-8 65.00
ebook 978-1-4094-0235-0
Global Perspectives on Corporate
Governance and CSR
Edited by Gler Aras and David Crowther
Governance and CSR cannot be understood without
taking geographical, cultural and historical factors
into account in order to comprehend the similarities,
differences and concerns relating to people of different
parts of the world. This book asks subject experts
worldwide to explain the issues from their particular
perspective. The editors then synthesise this in a
way that will be helpful to business people as well
as academics.
Hardback 978-0-566-08830-8 65.00
ebook 978-0-566-09185-8
Wealth, Welfare and the Global
Free Market
A Social Audit of Capitalist Economics
Ibrahim Ozer Ertuna
Professor Ertuna maintains that the capitalist economic
system is far from meeting our aspirations. He says
we can, and must, contribute to the development of a
better world which will serve us all. With a mixture of
theory and practical examples, the former member of
a World Bank mission and adviser to the Turkish Prime
Minister, examines markets and international trade
in the era of globalization from scientic, economic,
cultural, philosophical and faith-based viewpoints. He
explains how the Science of the 21st Century may be
part of a new emergent order.
Hardback 978-0-566-08905-3 65.00
ebook 978-0-566-08906-0
CORPORATE SOCIAL RESPONSIBILITY SERIES CONTINUED
27
INTERNATIONAL BUSINESS ECONOMICS
Sustainable Growth in
a Post-Scarcity World
Consumption, Demand,
and the Poverty Penalty
Philip Sadler
Philip Sadlers latest book focuses on the next
big global shift from scarcity to abundance the
post-scarcity economy and its critical implications
for sustainability of the planet and relief of poverty.
He pulls no punches in demonstrating that so few
multinational corporations, and the economists who
advise them, have pursued a strategy of doing well
by doing good...His challenging book should be read
by all those who genuinely care about every aspect of
sustainability and believe that the market cannot be
relied upon to provide the planet with a safe landing.
Professor Michael Osbaldeston, Emeritus Professor,
Craneld University School of Management
Philip Sadler agrees with those who believe the
relief of global poverty cannot be based on aid and
corporate philanthropy alone. In Sustainable Growth
in a Post-Scarcity World he explores the way global
companies will have to re-engineer products and the
way they are delivered in order to sell into bottom of
the pyramid (BOP) markets. He concludes that if they
do this, as some are already beginning to, they will
nd it protable and also help billions of poor people
who currently pay more for goods and services than
the rich.
Hardback 978-0-566-09158-2 65.00
ebook 978-0-566-09159-9
Green Outcomes in the Real World
Global Forces, Local Circumstances,
and Sustainable Solutions
Peter McManners
This excellent book provides a unique perspective on
sustainability and globalisation, two subjects which are
usually viewed as inherently contradictory. The author
argues convincingly that the two can be reconciled
if we are willing to introduce some fundamental
changes in the way we run our economy and society.
He provides some powerful and bold insights into
how to achieve this.
Professor Emilio Herbolzheimer,
Henley Business School
This book is about hard-edged reality presented
by an author with huge experience and a deep
understanding of the concept of sustainability in
a business perspective. It will appeal to a wide
range of professionals involved in setting policy and
future direction for businesses, governments, and
non-governmental bodies, as well as to those with
an academic interest in business, economics, social
and environmental issues, and public policy.
Hardback 978-0-566-09179-7 55.00
ebook 978-0-566-09180-3
The Economics of Abundance
A Political Economy of Freedom, Equity,
and Sustainability
Wolfgang Hoeschele
Gower Green Economics and Sustainable
Growth Series
In this wide-ranging work of pluralist and critical
political economy, Wolfgang Hoeschele deploys an
analysis of the manufacture of scarcity to develop a
comprehensive critique of contemporary capitalist
society. While building on a broad tradition of
critique this book offers an original and innovative
approach: scarcity while often at the centre of political
economic analysis frequently remains un-examined;
this serious lacunae is comprehensively remedied by
Hoeschele. This works focus on scarcity is balanced
and complemented by a discussion of the creation
of abundance (material and spiritual) as a political
project of alternative development. This conrms that
excellent critical work cannot only criticise but must
offer a plausible alternative path.
Christopher May, Professor of Political Economy,
Lancaster University
This book critiques capitalism as being based on
the creation of scarcity in order to yield prots, and
proposes an alternative path of development that
would promote freedom, equity and sustainability
(as well as entrepreneurial initiative) through the
creation of abundance.
June 2010 258 pages
Hardback 978-0-566-08940-4 65.00
ebook 978-0-566-08941-1
www.gowerpublishing.com/greeneconomics
SEE ALSO
Page 30
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ENTREPRENEURSHIP AND INNOVATION
Government, SMEs and
Entrepreneurship Development
Policy, Practice and Challenges
Edited by Robert Blackburn
and Michael Schaper
The contributions in Government, SMEs and
Enterpreneurship Development will help
policy-makers, economic development ofcers,
administrators, elected ofcials, researchers and
organisations doing business in the SME sector
to better understand the issues involved in SMEs
and entrepreneurship development. Drawing on
experience from a wide range of countries, the book
deals with strategies for small business development
and entrepreneurship, the tools used to promote the
small business sector, and methods of evaluating the
effectiveness of interventions.
Hardback 978-1-4094-3035-3 c. 65.00
ebook 978-1-4094-3036-0
Integral Development
Self, Enterprise, and Society
Alexander Schieffer and Ronnie Lessem
Critical of an approach that reects a narrow
western perspective on economics, enterprise and
development, as witnessed in the attitudes and
behaviour of institutions like the IMF and World
Bank, Lessem and Schieffer identify the real villains
of the piece, not as the nancial community or
governments, but as the business schools, economics
faculties and the places where development studies
are taught. These, it is argued, are where the social
ethos, philosophical principles, and the mathematical
models that have latterly engendered such a sense of
hopelessness have been created.
Hardback 978-1-4094-2353-9 c. 50.00
ebook 978-1-4094-2354-6
Entrepreneurship, Innovation
and Business Clusters
Panos G. Piperopoulos
Panos Piperopoulos provides a comprehensive
introduction to what entrepreneurship is all about,
how and why entrepreneurs innovate and how
innovation systems operate. Acknowledging that
what are now known as small and medium enterprises
(SMEs) constitute the backbone of most economies,
the author then examines in depth the characteristics
of SMEs and the crucial role played by the owners
and entrepreneurs who innovate to ensure the
survival and continued growth of their rms.
Hardback 978-1-4094-3442-9 c. 65.00
ebook 978-1-4094-3443-6
Workplace Innovation
The Challenge for Public Policy
Peter Totterdill, Richard Ennals
and Rosemary Exton
Some time ago Europe set itself the strategic goal
of becoming the most competitive and dynamic
knowledge-based economic bloc in the world,
capable of sustainable economic growth with more
and better jobs and greater social cohesion. In this
revealing book, the authors argue that policymakers
have failed to address key European challenges such
as the productivity and innovation gap with US
and Asian competitors, the impact of demographic
change on the labour market and workforce health
because policy responses generally focus on the
macro-system level.
Hardback 978-1-4094-1892-4 c. 65.00
ebook 978-1-4094-1893-1
Innovation Systems
and Capabilities in
Developing Regions
Concepts, Issues and Cases
Edited by Willie Siyanbola, Abiodun Egbetokun,
Olumuyiwa Olamade and Boladale Adebowale
Innovation Systems and Capabilities in Developing
Regions adds to the growing body of knowledge about
innovation and innovation systems in developing
countries. The theoretical and empirical case studies
presented here further advance the notion that, while
developing countries may not engage in frontier
research, a critical knowledge base by which these
countries compete for global markets is emerging.
Hardback 978-1-4094-2307-2 c. 65.00
ebook 978-1-4094-2308-9
Innovative Thinking in Risk, Crisis,
and Disaster Management
Edited by Simon Bennett
The books chapters provide ideas and action plans
for risk, crisis, and disaster management in a risk
society, based on late-modern approaches such as
technological citizenship; delegated authority; and
exploitation of lay knowledge. Written in accessible
style, with technical terms dened and explained, this
book offers genuinely blue-sky thinking that will be
of interest to academics, students, and commentators.
Primarily, though, it will be of value to practitioners in
the emergency services, industry and commerce, and
to planners and policy makers at national and local
government level.
Hardback 978-1-4094-1194-9 c. 65.00
ebook 978-1-4094-1195-6
Innovation Support in
Latin America and Europe
Theory, Practice and Policy in
Innovation and Innovation Systems
Edited by Keith Halcro
Reviewing the literature and existing practices
of innovation, the authors explore the often
misunderstood and contested terrain that surrounds
innovation theory, policy and practice. Here is a
comparative insight into Latin American and European
approaches to innovation management and innovation
in practice, and an examination of how innovative
ideas are exploited in and for a specically Latin
American context.
Hardback 978-1-4094-1901-3 c. 65.00
ebook 978-1-4094-1902-0
Creating Collaborative Advantage
Innovation and Knowledge Creation
in Regional Economies
Edited by Hans Christian Garmann Johnsen
and Richard Ennals
This book is about the language, concepts and
practice of creating collaborative advantage. There
is an emerging new collaborative economic order
where innovation results from an integrated process
of collaboration between policymakers, business and
society. In many parts of the World, the focus for this
collaboration is neither at the national level or that of
the individual enterprise, but at a regional level. The
contributions in Creating Collaborative Advantage
examine new trends in innovation policy that reect
this new collaborative thinking and regional focus.
Hardback 978-1-4094-0333-3 c. 65.00
ebook 978-1-4094-0334-0
Father-Daughter Succession
in Family Business
A Cross-Cultural Perspective
Edited by Daphne Halkias, Paul Thurman
and RoberL S. Nasoh
With case studies from almost every continent,
Father-Daughter Succession in Family Business looks
at the cultural and other changes that have led to
daughters gaining inuence in more and more family
businesses and the tensions this produces between old
notions of how men and women should behave and
the new style of leadership that often comes about
when a woman takes the helm. This book comprises
revealing narrative accounts from the daughters who
succeeded their entrepreneur fathers in a wide variety
of challenging situations.
Hardback 978-0-566-09220-6 c. 60.00
ebook 978-0-566-09221-
All online orders receive a
10% discount.
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0
%
29
Creating and Re-Creating
Corporate Entrepreneurial Culture
Alzira Salama
In the days of global rebalancing when emerging
market economies contribute more economic growth
than the developed ones, the need for innovation
and entrepreneurship among established businesses
is ever-increasing. This book provides very useful
cases of entrepreneurial behaviour and practices,
emphasising the importance of corporate culture,
with insights which can well serve as recipes for
success for many corporate executives.
Yury Bikbaev, Director, LSE Executive Education,
London School of Economics
In Creating and Re-Creating Corporate Entrepreneurial
Culture, Alzira Salama takes the view that
entrepreneurship is all too often only considered in
the context of new venture creation, small business
issues and the proles and personalities of individual
entrepreneurs. The emphasis in her enlightening book
is very much on the corporate of its title. Salama
focuses on the creation and maintenance of
an entrepreneurial management culture that
accelerates growth and enhances competitiveness
in large organizations.
Hardback 978-0-566-09194-0 65.00
ebook 978-0-566-09195-7
Female Immigrant Entrepreneurs
The Economic and Social Impact
of a Global Phenomenon
Edited by Daphne Halkias, Paul Thurman,
Nchoas Harkoaks and Sylva M. Caracatsanis
Written by a team of researchers based in prestigious
business schools and universities on almost every
continent, this important book begins the process
of discovering why and how female driven business
start-ups often seem to spontaneously emerge in
adverse environments. Is it randomness, luck, or
chance that determines success or failure, or vital
critical forces and the inherent qualities of the
women involved? The research emerging from the
Female Immigrant Entrepreneurship (FIE) project
discusses the integration of immigrant communities,
their interaction with host economic and business
environments, and the role of women in
that interaction.
Hardback 978-0-566-08913-8 65.00
ebook 978-0-566-08914-5
Mobile Telecommunications
in a High-Speed World
Industry Structure, Strategic Behaviour
and Socio-Economic Impact
Peter Curwen and Jason Whalley
Written by two of the worlds foremost researchers on
this industry, this book not only provides the outcomes
of research detailing every licence and launch
worldwide involving 3G, but discusses the structure of
the industry and the strategic behaviour of operators,
as well as the social consequences of the spread of 3G
and higher speed technologies. The authors examine
the role of new entry upon competition, and present
analysis of the main operators involved, and the
development of handsets, especially smartphones.
Hardback 978-1-4094-0361-6 65.00
ebook 978-1-4094-0362-3
Innovation and Marketing
in the Video Game Industry
Avoiding the Performance Trap
David Wesley and Gloria Barczak
A great read for anyone interested in video games and
the entertainment business. Wesley and Barczak craft
a compelling read based through the history of video
games the unexpected success stories and colossal
failures which give us a foundation of learning that
help those of us in the industry make better decisions
in this new era of gaming. The rise of social games,
micro- transactions, virtual goods and ever changing
platforms force us to learn from our past and continue
to think out of the box.
Tom Sperry, CEO of Blade Games, Founding member
of Microsoft Games Group
Based on their extensive research into the business
and marketing strategies of the video game industry,
David Wesley and Gloria Barczak consider how and
why, in the search for the holy grail of high denition
gaming, many companies have become ensnared in
a performance trap that causes them to lose sight of
the customer. The history of technology is littered with
examples of superior products that either failed or
sold poorly relative to technically inferior competing
products. Innovation and Marketing in the Video
Game Industry examines the factors behind success
and failure and identies patterns that will help
engineers, developers, and executives formulate
better business strategies.
June 2010 280 pages
Hardback 978-0-566-09167-4 65.00
ebook 978-0-566-09168-1
Convergenomics
Strategic Innovation in the Convergence Era
Sang M. Lee and David L. Olson
[Sang M Lee and David L Olson] argue that
understanding the forces at work can help
organisations harness their potential through
innovative strategic approaches, and that technology
can be used to enable productive collaboration and
gain competititive advantage. Strategy Magazine
Business leaders and students of strategy at all
levels will learn from this book how revolutionary
developments can be embraced rather than feared,
and how technology that is potentially frightening
in its complexity can be harnessed and used to
enable productive collaboration and gain
competitive advantage.
Hardback 978-0-566-08936-7 55.00
ebook 978-0-566-08937-4
The Future of Innovation
Edited by Bettina von Stamm and Anna Trilova
the book is a fascinating compendium of thoughts
from people that really think about innovationthe
editors have made dipping in easy by weaving the
articles with their own comments. There is also a good
reference system if there is something particular you
are searching for. There is an accompanying website
that has on it even more articles that didnt make it
into the book. Great job, good read.
Ewan R. Brown (on Amazon.co.uk)
Bettina von Stamm and Anna Trilova have gathered
together the thoughts and ideas of over 200 of the
most creative innovators from business, professional
practice and academia from nearly 60 countries.
The contributors look at innovation from almost
every angle. Their statements offer an unparalleled
view of innovation and provide a depth of insight
that is extraordinary. The editors reection on each
statement and on the sections within the book,
provide useful links between themes and reinforce
the relationships between many of the ideas.
Anyone interested in innovation (student, researcher
or practitioner) will benet from this global thought
collection. The contributors multiple perspectives,
models, practical examples and stories provide a
sense of innovation that no single writer could
ever capture.
Paperback 978-0-566-09213-8 35.00
ebook 978-1-4094-2185-6
Entrepreneurship and Innovation
SEE ALSO
Making Ecopreneurs
Page 26

TRANSFORMATION AND INNOVATION SERIES
Series Editors: Ronnie Lessem, University of Buckingham, UK and Alexander Schieffer, University of St Gallen, Switzerland
This series on enterprise transformation and social innovation comprises a range of books informing practitioners, consultants, organization
developers, development agents and academics how businesses and other organizations, as well as the discipline of economics itself, can and
will have to be transformed. The series prepares the ground for viable twenty-rst entury enterprises and a sustainable macroeconomic system. A new
kind of R & D, involving social, as well as technological innovation, needs to be supported by integrated and participative action research in the social
sciences. Focusing on new, emerging kinds of public, social and sustainable entrepreneurship originating from all corners of the world and from different
cultures, books in this series will help those operating at the interface between enterprise and society to mediate between the two and will help schools
teaching management and economics to re-engage with their founding principles.
For more information on this series visit: www.gowerpublishing.com/transformationinnovation
S
E
R
I
E
S
Transforming Trade Policy
in an Arab State
A Postmodern Approach
Mohammad Al-Zoubi
Charting the process of attempting to transform the
trade and investment policy of one small country of
which the author has intimate knowledge, against
the background of the big story of globalisation, the
book provides a revealing insight into the complex
relationship between global and local, particularly
where part of that complexity is the Islamic reaction
to globalisation and Western culture Islamic
fundamentalism awakened by market fundamentalism.
July 2012 c. 200 Pages
Hardback 978-1-4094-0125-4 c. 60.00
ebook 978-1-4094-0126-1
Islamic Values and
Management Practices
Quality and Transformation
in the Arab World
Maqbouleh M. Hammoudeh
A set of management principles based on Islamic
values, has been developed over time by the author
and her colleagues. This Islamic management
model stresses that effectiveness is an outcome of
operating efciently, but at the same time unifying the
organisations objectives with those of its employees
and wider society, and of ensuring that at the strategic
level the long view is always maintained.
At a time when many practitioners and business
educators are seeking out new management
approaches, this revealing case study sheds light
on the evolution of a contemporary theory of
management for the Muslim World.
Hardback 978-1-4094-0752-2 c. 60.00
ebook 978-1-4094-0753-9
Islam and Sustainable
Development
New Worldviews
Odeh Rashed Al Jayyousi
Drawing on his roles as both academic researcher and
senior development practitioner, Professor Al-Jayyousi
applies his deep understanding of Islamic values to
contemporary environmental, nancial and social
conicts and crises and denes a framework for
sustainability embracing local, regional and global
perspectives.
Hardback 978-1-4094-2901-2 c. 60.00
ebook 978-1-4094-2902-9
Finance and Society
in 21st Century China
Chinese Culture versus Western Markets
Junie T. Tong
Compelling and Concisea must read for economists
and social scientists alike to understand Chinas
nancial issues and its new place in the world.
Tim Werkhoven, Business Manager, European Union
Chamber of Commerce in China
Finance and Society in 21st Century China considers
how far the modern economy is disconnected
from Chinese culture and history and questions
the common assumption that China has outgrown
its reliance on its Western counterparts. Junie Tong
applies the work of Belgian economist, banker and
social commentator Bernard Lietaer in a specically
Chinese context, highlighting the need to root nance
and enterprise in the rhythms and forces within
Chinese culture to avoid future chaos and achieve
socioeconomic stability in a country now so critical
to global well being.
Hardback 978-1-4094-0129-2 c. 60.00
ebook 978-1-4094-0130-8
Culture and Economics
in the Global Community
A Framework for
Socioeconomic Development
Kensei Hiwaki
As part of the Transformation and Innovation Series,
Hiwaki presents a detailed theoretical framework for
balanced socioeconomic development relevant to
sustainable development of the global community.
He explains the pivotal concepts on which it is based,
as well as the institutional and practical implications
of adopting the paradigm, including new approaches
to taxation, employment, trade, multi-media
communications, and global governance.
Hardback 978-1-4094-0412-5 65.00
ebook 978-1-4094-0413-2
Finance at the Threshold
Rethinking the Real and
Financial Economies
Dr Christopher Houghton Budd
Christopher Houghton Budds approach is
unconventional and always interesting. He tackles
big and difcult questions in a challenging way which
should not be dismissed lightly...clearly written and
lucidly explained and students of economics will not
see much like this and will benet from the challenge.
Forrest Capie, Professor Emeritus, CASS Business
School, City University, London
Why did the banks stop lending to one another, and
why at this moment in history? Is the problem merely
a matter of over-loose credit due to the relaxation of
traditional prudence, or did global nance nd itself at
its limits, both technically and epistemologically?
In Finance at the Threshold, Christopher Houghton
Budd views the contemporary crisis from his
perspective as an economic and monetary historian. In
his contribution to the Transformation and Innovation
Series, the author argues that global nance has
brought us to the limits of what mechanistic economic
explanations can capture. New ideas and above all
new instruments are needed.
Hardback 978-0-566-09211-4 65.00
ebook 978-0-566-09212-1
It is time to pay heed to those showing us how wealth arises from
voluntary reciprocity as opposed to unilateral manipulation of assets.
NoL sure I Lhs s Lhe book you heed?

Visit www.gowerpublishing.com for sample
pages from all our newly published titles.
31
Integral Economics
Releasing the Economic Genius
of Your Society
Ronnie Lessem and Alexander Schieffer
fascinating and inspiring overview of past and present
alternative economic models.
Jakob von Uexkull, Sweden, Founder of the World
Future Council and the Right Livelihood Award
(Alternative Nobel Prize)
There are real, and many, alternatives to the economic
mainstream. The trouble is, of course, that they are
hidden from us. In Integral Economics, Ronnie Lessem
and Alexander Schieffer pave the way for a sustainable
approach to economics, building on the richness
of diverse economic approaches from all over the
globe. They introduce the most evolved economic
perspectives and bring them into creative dialogue to
produce an integral, dynamically balanced approach.
They argue that neither individual enterprises nor
wider society will be transformed for the better
without a new economic perspective. Here, they
introduce a comprehensive framework based on the
same Four Worlds model that is applied to enterprise
and research in their earlier works.
Hardback 978-0-566-09247-3 50.00
ebook 978-0-566-09248-0
Integral Research and Innovation
Transforming Enterprise and Society
...this remarkable book on Research Methodology
which is responsive to all relevant stakeholders.
Researchers from the North, the South, the East and
the West are now able to draw on their own roots
to turn social research into social innovation.
A major achievement!
Martin Hilb, Managing Director,
Institute for Leadership & HRM, Switzerland
At a time when business practitioners and others
responsible for organizational development are
desperate for usable knowledge the authors of this
book contend that social science research is failing
to support business and management. In Integral
Research and Innovation, they explain how research
has to be transformative, rather than just informative
if it is to contribute usefully to building integrated and
sustainable enterprises.
Drawing on their experience of environments where
researchers and practitioners do engage constructively,
resulting in research that is active, participative, and
genuinely innovative, Lessem and Schieffer are in
territory that is far beyond that covered by standard
works on research methodology.
Hardback 978-0-566-08918-3 50.00
ebook 978-0-566-08919-0
Transformation Management
Towards the Integral Enterprise
In these troubled times it takes Lessem and Schieffer
and just a handful of others to remind us that
sustainable wealth can only be created by generating
wealth for other people. Hooked as we are on own
speculative self-interests, we ignore the challenges of
transforming our own systems. It is time to pay heed
to those showing us how wealth arises from voluntary
reciprocity, as opposed to unilateral manipulation
of assets.
Prof. Charles Hampden-Turner, School of Engineering,
Cambridge University, UK
Transformation management, argue the authors of
this inspirational book, now provides the opportunity
for the application of the rst signicant world-wide
innovation in the way we manage since Drucker put
management itself on the map in the 1950s.
In a book that draws on seminal theses and practical
examples from the four corners of the world, Ronnie
Lessem and Alexander Schieffer provide leaders,
students of leadership, managers and change agents
with a trans-culturally tested, integrated approach
to leadership and management.
Hardback 978-0-566-08896-4 45.00
ebook 978-1-4094-0342-5
Cant see what youre looking for?

Visit our website to search all Gower books and view the latest catalogues and leaets for every subject.
www.gowerpublishing.com/cataloguedownload
TRANSFORMATION AND INNOVATION SERIES CONTINUED
BUSINESS AND MANACEMENT STRATECY AND SKILLS
Doing Business With Charities
Tom Levitt
The third sector has increased its business capacity
through the experience gained from a decade of
providing commissioned services to the public sector.
Society today expects employers to do more to engage
with both communities and good causes and the
business case for doing so can be and is being made.
But business also realises that charities do conscience
better than they can and so co-working is increasingly
being sought.
Hardback 978-1-4094-3437-5 c. 49.50
ebook 978-1-4094-3438-2
Social Media in Public Services
Dave Briggs
Social media is about a new way of working and, to
this end, Social Media in Public Services provides a
clear starting point for any organisation wanting to get
started in developing a strategy for engaging using the
web. Dave Briggs provides the reasons and arguments
for getting involved; detailed explanation of the tools
used and how they can be applied in a public sector
context; advice on designing and implementing
strategies and policies; setting up governance
arrangements and managing risk; ensuring your
projects succeed; and nally how to measure activity.
Hardback 978-1-4094-2947-0 c. 45.00
ebook 978-1-4094-2948-7
Hyperthinking
Creating a New Mindset for the Digital Age
Philip Weiss
Hyperthinking is a set of values and tools that, used
in combination, enable individuals to embrace
change, develop their creativity and effectively
engage in the digital age. It has been tested by a
variety of business executives and has helped them to
understand change, and overcome fear or resistance
to technology.
Paperback 978-1-4094-2845-9 c. 25.00
ebook 978-1-4094-2846-6
Foundations of International
Management
Concepts, Strategy, and Practice
John Okpara, Paul Thurman, Jean-Luc Grosso,
Daphne Halkias and Nchoas Harkoaks
The issues covered In this volume are clearly
organized and addressed in sections of the book
devoted to: Globalization; Culture; Strategy;
Technology; Organizational Behavior; and Human
Resource themes. In relation to each theme, the
material is orientated towards informing the practice
of managing a multinational corporation and focuses
on many of the pressing issues for international
managers in todays globally interdependent business
world.
Hardback 978-1-4094-2889-3 c. 40.00
ebook 978-1-4094-2890-9
Third Sector Performance
Management and Finance in Not-for-prot
and Social Enterprises
Edited by Graham Manville
and Richard Greatbanks
The editors have gathered in this volume, chapters
reecting the fact that third sector organizations
are not the same as conventional businesses and
are also subtly different from the public sector.
There is currently a dearth of knowledge and a lack
of research into issues around performance in the
Third Sector or Civil Society. This book begins to ll
a void in the knowledge base. The internationally
sourced contributions represent a balanced offering of
academic research ndings and practitioner accounts
from the Third Sector, together with a section devoted
specically to third sector nance institutions.
Hardback 978-1-4094-2961-6 c. 65.00
ebook 978-1-4094-2962-3
The Road to Co-operation
Escaping the Bottom Line
Gordon Pearson
Dr Pearson argues that against the background of
the global challenges impacting on growth and
sustainability, free market fundamentalist orthodoxy
still aficted by a neurosis about centrally planned
totalitarian socialism bears negatively on enterprises,
their governance and their stakeholders. He concludes
that the economics of social balance now provides
a more realistic context for the present and future.
Hardback 978-1-4094-3202-9 c. 65.00
ebook 978-1-4094-3203-6
The Business Problem Solver
Edited by Eric Bolland
The Business Problem Solver is a practical guide that
will help managers, and professionals solve the most
common organizational problems they face. It is the
result of a major collaborative effort by members
of the same business faculty, to identify and dene
solutions for the most frequently occurring issues and
problems for small, medium and large businesses as
well as for non-prot organizations. Readers will be
able to quickly locate, understand and use a specic
tool or technique to solve a problem, rather than
having to uncover a decision making tool buried
within a textbook.
Hardback 978-1-4094-2687-5 c. 49.95
ebook 978-1-4094-2688-2
The Evolution of
Strategic Foresight
Knowledge, Intelligence
and Public Policy Making
Tuomo Kuosa
This valuable book, with reference to examples
from 30 different countries and access to interviews
and workshops involving key experts, explains the
theory underpinning the employment of strategic
foresight practice in terms of structure; process; and
knowledge domains. Strategic foresight methodologies
and systems are examined, along with how strategic
foresight might be made to produce better knowledge
and be more effectively linked to policy making.
Hardback 978-1-4094-2986-9 c. 60.00
ebook 978-1-4094-2987-6
Advising Upwards
A Framework for Understanding and
Engaging Senior Management Stakeholders
Edited by Lynda Bourne
Building and managing relationships with upwards
stakeholders are essential for success, but a topic
rarely tackled in the detail and to the extent that will
be covered in this book. A range of approaches will
be included, from results of research on the managers
dilemma moving from command and control to the
collaborative culture needed in the C suite; to case
studies and stories from practitioners about working
in different cultures, the consequences of generational
change in the management of organisations, to
practical structured approaches from practitioners
on being heard and being extraordinary.
Hardback 978-0-566-09249-7 c. 65.00
ebook 978-1-4094-3430-6
33
E-NegoLaLoh
Social Networking and Cross-cultural
Business Transactions
Nchoas Harkoaks, Sam Abadir
and Daphne Halkias
Informative case studies illustrate how cross-cultural
negotiations can be managed through modern
channels of social inuence and information-sharing
and shed light on the critical social, cognitive and
behavioral role of the negotiator in resolving on line,
cross-cultural, conicts and disputes, and generally
in bargaining and negotiation.
Hardback 978-1-4094-0196-4 c. 60.00
ebook 978-1-4094-0197-1
Rethinking Management
Radical Insights from the
Complexity Sciences
Chris Mowles
I can highly recommend this book...Chris Mowles
goes beyond the usually taken for granted narratives
about management...invites the reader to reect about
what it might mean to participate in the ongoing
negotiations in organizations that we can call the
politics of everyday life.
Henry Larsen Professor of Participative Innovation,
University of Southern Denmark
Chris Mowles argues that actions have unintended
consequences and paying attention to these as
a systematic form of enquiry is likely to produce
better outcomes. This book explores the limitations
of contemporary management theories and sets out
concrete alternatives.
Hardback 978-1-4094-2933-3 c. 65.00
ebook 978-1-4094-2934-0
International Operations
Management
Lessons in Global Business
Edited by Alberto Felice De Toni
...a timely reference that will help managers of
international operations to grapple with and address
the related issues.
T. C. E. Cheng, Chair Professor of Management,
The Hong Kong Polytechnic University
This book focuses on cases researched during the
International Operations Management project
sponsored by the European Commission, involving
collaboration between universities and schools of
management in Europe and China, under the
Asia-Link programme.
Hardback 978-1-4094-0329-6 c. 39.95
ebook 978-1-4094-0330-2
Measuring Performance
A Toolkit of Traditional and
Alternative Methods
David Jenkins
David Jenkins book examines many of the more
traditional measures of performance and highlights
their shortcomings as well as assessing the merits of
the alternative approaches that are currently available.
The book concludes with a step-by-step guide to
reviewing the effectiveness of your organizations
existing systems for measuring performance and
identifying ways of improving them.
Hardback 978-0-566-08860-5 c. 60.00
Women in Management
Worldwide
Progress and Prospects
Second Edition
Edited by Marilyn Davidson and Ronald J. Burke
Women in Management Worldwide has become
a critical resource to scholars in the eld. My
copy is constantly being borrowed! Increasingly
our research is comparative and so it is essential to
have an authoritative book on international trends
and initiatives. I am delighted that the authors
have published an update including a number of
under-researched countries like Mexico, Lebanon
and Argentina.
Susan Vinnicombe, OBE,
Craneld School of Management, UK
With facts, gures and analysis from more than 30
experts, this expanded and updated second edition
provides a genuinely cross-cultural assessment of
women in management globally. This important
book examines evidence that an understanding of
the values, norms and cultural issues bearing on the
progress or otherwise of women in organizations is
becoming ever more necessary. There is a looming
crisis in organizational leadership, with demographic
factors and globalization leading to an international
talent war. Against that background, continuing bias
against women seeking leadership responsibilities
means organizations are failing to develop available
talent, and when corporations experience economic
difculties the consequences bear disproportionately
on women managers.
Hardback 978-0-566-08916-9 c. 65.00
ebook 978-0-566-08917-6
Escalation in Decision-Making
Behavioural Economics in Business
Helga Drummond and Julia Hodgson
Escalation in Decision-Making reveals why social
scientists believe that owners may not respond
rationally to such predicaments. Instead of exiting
when the odds are clearly stacked against them, they
re-invest and end up compounding their losses a
phenomenon known as escalation of commitment.
Escalation in Decision Making is widely relevant
to practitioners such as project managers in large
organizations and to those responsible for managing
risk in many situations.
May 2011 180 pages
Hardback 978-1-4094-0236-7 60.00
ebook 978-1-4094-0237-4
Developing a Plan for the Planet
A Business Plan for Sustainable Living
Ian Chambers and John Humble
Gower Green Economics and Sustainable
Growth Series
The scale of the global issues we are facing today:
unsustainable population growth; climate change;
energy supplies; water and food supplies; planet
sustainability and biodiversity; extreme poverty; global
health; universal education; conict management
and nancing sustainability are more daunting than
ever. Thats why the authors outline an approach
to achieving change which can be adopted and
implemented at every level government, business,
community and as an individual.
Hardback 978-0-566-08911-4 49.50
ebook 978-1-4094-0682-2
Proactive Law for Managers
A Hidden Source of Competitive Advantage
George Siedel and Helena Haapio
...critical issues for todays business managers and
they demand innovative, exible approaches to
traditional legal solutions. This book offers unique
ideas and insights that will signicantly enhance the
ability to compete and win.
Tim Cummins, President, International Association for
Contract & Commercial Management
Proactive Law for Managers deals with contracts
and contracting, showing their profound impact on
business strategy and how you, as a manager, can
design your contracts and contracting processes to
promote business success, prevent problems and
create value for customers that is superior to the value
offered by your competitors. Given the importance of
the law to the success of your company shouldnt you
be reading Proactive Law for Managers?
Hardback 978-1-4094-0100-1 45.00
ebook 978-1-4094-0101-8
Business and Management Strategy and Skills
Talent Management in the
Developing World
Adopting a Global Perspective
Joel Alemibola Elegbe
This book is an irresistible call on us all to share new
creative ideas on Talent Management. As the discipline
(of TM) is fast becoming an essential component of
HR strategy, I nd the book most useful in examining
associated limitations of the established best practices
in talent management while it heralds fresh vistas
for more progressive strategy appreciation
and development.
Jude Iyitor, HR Director, Whassan Eurest Nigeria Ltd
Simply appreciating the reality that people are the
bastion of success of any organization will not alter
concepts about how to attract, hire, engage, develop
and retain the talent they need for their success.
Talent Management in the Developing World explores
how the policies, systems and procedures that have
been successful within national boundaries are not
only inadequate to meet the value propositions of
completely different and diverse people working in
different countries, cultures, legal and socio-economic
environments but may, in fact, be dysfunctional to
talent management.
Hardback 978-1-4094-1813-9 65.00
ebook 978-1-4094-1814-6
Labour and Management
Co-operation
Workplace Partnership in UK
Financial Services
Stewart Johnstone
This is an important contribution to the debate
on partnership. It looks closely at the diversity of
approaches and raises issues with regards to the
precondition and sustainability of partnership. It is a
systematic and novel engagement which is essential
reading for all interested in the future of co-operation
in the workplace.
Miguel Martinez Lucio, Manchester Business School,
University of Manchester, UK
Labour and Management Co-operation provides a
level of understanding that transcends the stalemate
of recent times in which the advocates and critics of
different approaches seem to have been locked. Using
detailed case studies the book examines the dynamics
of the relationships between management and unions/
employee representatives in three UK banks.
Hardback 978-0-566-08887-2 65.00
ebook 978-1-4094-0308-1
Enterprise Growth Strategy
Vision, Planning and Execution
Dhirendra Kumar
...this book is written in a practical, down to
earth style...This reviewer nds the book to be a
good addition to book shelves of libraries or in the
corporates...
Prem Vrat, Vision, The Journal of Business Perspective
Even during economic downturns businesses have
to grow to survive and compete in domestic and
international markets. There is always a need to plan
for future growth.
Enterprise Growth Strategy presents the total process
of a growth strategy. Kumar, is an engineer who
entered the academic world following a long career
in manufacturing business and has since taught
almost every aspect of business and management.
The growth strategy concept he has developed is
comprehensive and manifestly practical.
Hardback 978-0-566-09198-8 65.00
ebook 978-0-566-09199-5
Disruptive Business
Desire, Innovation and the
Re-design of Business
Alexander Manu
The book provides a timely new perspective of current
behavioural disruptions which are relevant to the
continuity of business, as well as a set of practical
methodologies for business design, aimed at creating
innovation outcomes of value to users.
Hardback 978-0-566-09240-4 60.00
ebook 978-0-566-09241-1
Business Contracts Handbook
Charles Boundy
If people who handle contracts in business read
this book there would be fewer disputes over
interpretation and fewer cases that unnecessarily
come to court. John Baldwin, Senior QC
Charles Boundy provides you with advice, explanation
and guidance to make sure the contracts you negotiate
for your organization are an effective representation,
properly negotiated and recorded, so that they can
be condently relied on. After all, having gone
to the trouble of making the business case for a
project, building a strong relationship and laying the
foundations, it is in your interest, as the manager
responsible, to make sure the deal enables you to
realise the benet of the agreement.
Hardback 978-0-566-08856-8 75.00
ebook 978-0-566-09222-0

The Rise and Fall of Management
A Brief History of Practice, Theory
and Context
Gordon Pearson
Gordon Pearsons new book lls an important gap.
In the course of a careful and absorbing institutional
history, he demolishes some of managements
pervasive and damaging myths such as the primacy
of shareholder value and restates its enduring
verities. To reshape management for the future, we
need to know how it developed and why. This is the
place to start.
Simon Caulkin (Management Editor, The Observer)
Pearson reviews how management became a practice
and body of understanding, the development of its
crucial role in economic progress, and then how its
corruption came about as a result of malign theory,
leading to the dominance of the bonus payment
culture and short term deal-making that plague us
today. Understanding managements past, suggests
Pearson, will help its improvement for the future.
Contributing to that understanding, this book sheds
light on how management might be renewed and on
the benign role it could play if freed from the restraints
of inappropriate economic theory. This challenging
book gives a broad, practically informed, critical
view of the subject that will be welcomed by any
reader with a professional or an academic interest in
practice, theory, and context.
Hardback 978-0-566-08976-3 65.00
ebook 978-0-566-08977-0
Change Leadership
Developing a Change-Adept Organization
Martin Orridge
This is a succinct guide for anyone managing, or
involved in, organisational change. By focusing on the
management of human factors, Change Leadership
will help you to better understand the nature
of change and, in doing so, help to develop a
change-adept company.
Robert Thompson, Quality World
This concise guide explores the human aspects of
change and explains how we, as leaders, can help
everyone cope with change and in turn ensure
our organizations long-term survival. Whether
organizational change is your primary role, or whether
you need to reect on and manage the human factors
of a business project for which you are responsible,
Change Leadership will help you better understand
the nature of change and, in doing so, develop a
Change-Adept organization.
Paperback 978-0-566-08935-0 25.00
ebook 978-0-566-09243-5
35
The Global Business Handbook
The Eight Dimensions of
International Management
Edited by Davd Newahds and Mark J. Hooper
In an increasingly global business and academic
marketplace where understanding some very
practical issues about how to prepare for and practice
management that delivers sustainable value for
shareholders, employees, communities, stakeholders
and managers themselves in multiple international
markets at once, this book makes an important
contribution and is very welcome.
Craig Tapper, Coordinator Strategic Management of
Business & Technology, Australian School of Business
at the University of NSW
The Global Business Handbook is based on the
structure of the very successful ISEG International
School of Managements programme on international
management. Concentrating on the big developments
that are currently happening internationally, the book
considers how managers operating in the global
business landscape must change what they do to
create advantages and remain competitive.
Hardback 978-0-566-08747-9 45.00
ebook 978-0-7546-8137-3
Making the Business Case
Proposals that Succeed for Projects
that Work
Ian Gambles
A well-written and well-researched business case
will secure funding; make sure any project stays
on the right side of regulation; mobilize support
for the cause; provide the platform for managing
the project and the benchmark against which to
measure progress.
Ian Gambles Making the Business Case shows you
how to make sense of the task at hand, develop a
strategy, articulate your options, dene the benets,
establish the costs, identify the risks and make a
compelling case.
Paperback 978-0-566-08745-5 25.00
ebook 978-0-7546-9427-4
The Managers Guide to Discipline
Derek Eccleston and Kate Goschen
...covers an amazing amount of infomation and
guidance for managers and supervisors throught
he mineeld of employment rights...The two
authors are both experienced, practical consultants,
specialising in employment law and employee
relations, complementing each other in a wide
range of essential knowledge which they desciribe as
the toolkit approach...an excellently painstakingly
best practice guide for managers.
RoSPa Occupational Safey and Health Journal
Derek Ecclestons concise guide provides a clear
picture of the purpose and the process of the
disciplinary procedure. This toolkit approach contains
invaluable information and includes clear checklists
and sample letters to help guide managers and
supervisors through the mineeld of employment
rights, explaining what to do and how to do it.
Paperback 978-0-566-08855-1 20.00
ebook 978-1-4094-0534-4
Hoshin Kanri
The Strategic Approach to
Continuous Improvement
David Hutchins
...this is a practical book from a practical and
established exponent of the Japanese approach. From
these pages, it is possible to unravel what the various
terms mean and where they t into the big picture.
Quality World
Hoshin Kanri is not the next big thing in quality, it
is a strategic approach to continuous improvement
that provides a context for ongoing initiatives such as
Six Sigma and Lean Manufacturing. David Hutchins
Hoshin Kanri shows you how to develop a dynamic
vision for continuous improvement; to implement
effective policies to support it; to link key performance
indicators to Six Sigma, Lean Manufacturing and
Kaizen and to sustain a strategy-led programme for
improving business performance.
Hardback 978-0-566-08740-0 45.00
ebook 978-0-7546-9098-6
Action Learning for Managers
Second Edition
Mike Pedler
...For any manager who wants to defuse difculties
and facilitate an honest learning culture across
a department or organization this book is a
practical guide.
Gordon Harris FCMI, Professional Manager
Action Learning for Managers is a clear, concise and
straightforward guide to this well-established approach
to problem solving and learning in groups that
enables change in individuals, teams, organisations
and systems. Through action learning people
develop themselves and build the relationships that
are the key to improving operations and bringing
about innovations.
June 2008 98 pages
Paperback 978-0-566-08863-6 9.99
ebook 978-1-4094-2155-9
SEE ALSO
The Fullling the Workplace
Page 5
Islamic Values and Management Practices
Page 30
Page 30
Psychological and Behavioural Aspects of Risk Series
Page 5
Catch up with our authors on our blog.
Where are they talking? What articles have
they written? What tips can they offer?
www.gowerpublishing.wordpress.com
About The Rise and Fall of Management
...To reshape management for
the future, we need to know how
it developed and why. This is the
place to start.
Simon Caulkin
(Managemen Editor, The Observer)

MARKETINC, BRAND AND RELATIONSHIP AWARENESS
Building a Brand for IT
How to Mobilize IT to Deliver
Excellent Services
Glenn Remoreras
Building a Brand for IT draws from the authors
experience working in companies in North America,
continental Europe and Asia to provide a rich
collection of case examples and ensure a message
that reects the cultural aspects of the process.
Hardback 978-1-4094-2521-2 c. 65.00
ebook 978-1-4094-2522-9
Marketing Research with
SAS Enterprise Guide
Kristof Coussement, Karine Charry
and NaLhae Denouh
The purpose of the book is straightforward: a
pragmatic approach, based on using real-life
marketing research examples, to help you solve
day-to-day (business) problems.
Paperback 978-1-4094-2676-9 c. 40.00
ebook 978-1-4094-2677-6
The Business Marketeers
Guide to Social Media
Na Cook
This book helps business-to-business companies
navigate the plethora of social media currently
available, introducing marketers to the opportunities
and threats, risks and benets, and advantages
and disadvantages of each. Using examples from
well-known companies it illustrates how to discover,
select, integrate, exploit and measure these techniques
as part of an integrated business marketing strategy.
Paperback 978-0-566-09200-8 c. 35.00
Corporate Social Performance
in Emerging Markets
Sustainable Leadership in
an Interdependent World
Zsa Lakatos
Corporate Social Performance in Emerging Markets
provides an effective tool for companies to help them
engage in CSR activities and become a responsible
company in CEE countries such as Poland, Hungary,
the Czech Republic and Slovakia; focusing on the
difference of stakeholders and their attitudes to those
of Western Europe.
Hardback 978-1-4094-3264-7 c. 27.00
ebook 978-1-4094-3265-4
Advertising in Developing
and Emerging Countries
The Economic, Political and Social Context
Edited by Emmanuel C. Alozie
Advertising in Developing and Emerging Economies
offers an in-depth analysis of advertising in developing
and emerging economies, as they join the global
economy and seek to improve the socio-economic
condition of their citizens. It illustrates the challenges
and opportunities for advertising in these countries,
and explores their critical relationship with developed
economies with a multifaceted analysis of the role of
advertising in an interdependent global economy.
Hardback 978-0-566-09174-2 c. 65.00
ebook 978-0-566-09175-9
The Principles of
Islamic Marketing
Baker Ahmad Alserhan
The Principles of Islamic Marketing provides a
complete guide to the requirements an organization
needs to follow when managing its entire marketing
function within the Muslim market or when adapting
part of its offering to that market. This is not a religious
book. It a marketing book that represents the values
behind a business model adopted by nearly one fth
of the world population; the Islamic Economic System.
Hardback 978-0-566-08922-0 c. 45.00
ebook 978-1-4094-2894-7
The Changing MO of the CMO
How the Convergence of Brand and
Reputation is Affecting Marketers
MaryLee Sachs
A goldmine of information and ndings about how
CMOs are incorporating social media and public
relations in their marketing toolkit.
Philip Kotler, S. C. Johnson & Son Distinguished
Professor of International Marketing, Kellogg School of
Management, Northwestern University
Drawing on the experiences of Chief Marketing
Ofcers (CMOs) from 10 iconic organizations with
business and consumer brands across the globe,
The Changing MO of the CMO explores how some
organizations are making the most of a blended
approach to communications and marketing and
how CMOs can respond to and prepare for their
new responsibilities.
Hardback 978-1-4094-2315-7 c. 25.00
ebook 978-1-4094-2316-4
Shopping 3.0
Shopping, the Internet or Both?
Cor Molenaar
Customers dont come into a shop because they have
to, because they have no choice; they enter a shop
voluntarily because it is practical, or attractive, or
fun! Shops are not yet written off and retailers are not
practising an ancient craft, but there is a lot that needs
to be done.
Drawing on extensive research, Cor Molenaar, one
of Europes leading authors on the intersection of
marketing and technology, explores what modern
shopping customers are looking for and what retailers
(online, bricks and mortar or hybrid) can do to attract
them. It is a must-have guide for retailers, IT and
marketing professionals, and advertising agencies.
Hardback 978-1-4094-1764-4 19.99
ebook 978-1-4094-1765-1
A goldmine of information...
Philip Kotler, on
The Changing MO of the CMO
37
Marketing, Brand and Relationship Awareness
The Psychology of Marketing
Cross-Cultural Perspectives
Gerhard Raab, G. Jason Goddard,
Riad Ajami and Alexander Unger
The Psychology of Marketing is a must read for
advanced students of marketing as well as marketing
professionals. Adopting the notion that there is
nothing as valuable as good theory the book provides
a very comprehensive incisive overview of theories
of psychology and their relevance to marketing and
personnel management. Its currency is well illustrated
by its treatment of recent developments in biological
psychology and their applicability to marketing.
Ram Baliga, John B. McKinnon Professor of
Management, Wake Forest University, USA
Marketers and those aspiring to be marketers will
nd this book an invaluable help in their role as lay
psychologists. Drawing on consumer, management,
industrial, organizational, and market psychology
to provide an in-depth treatment that embraces:
Cognition theories; Personality, perception and
memory; Motivation and emotion; Power, control,
and exchange.
Complemented by case studies from across the globe,
The Psychology of Marketing provides a trans-national
perspective on how the theories of psychology and
their relevance to marketing, revealed here, is applied
in practice.
Hardback 978-0-566-08903-9 70.00
ebook 978-0-566-08904-6
Memorable Customer Experiences
A Research Anthology
Edited by Adam Lindgreen, J. Vanhamme
and M. Beverland
Overall this book is written for all people interested in
brand marketing. I recommend this book to marketing
professionals for not only tapping into the exciting
world of successful customer experiences but also for
grasping constructive hints about brand management.
Academics and students may also benet from the
book either as a supplementary reading material
or in class exercises.
Yonca Aslanbay, Journal of Consumer Marketing
Experiential marketing changes everything! claim
the management gurus, but is it really so signicant
that not joining this race is dangerous? This research
anthology investigates different angles of experiential
marketing, providing a comprehensive collection
of cutting-edge theories and research delivered by
companies and experienced by customers.
Hardback 978-0-566-08868-1 65.00
ebook 978-0-566-09207-7
Gender, Design and Marketing
How Gender Drives our Perception
of Design and Marketing
Gloria Moss
An insightful new book from Gloria Moss, Gender,
Design and Marketing: How Gender Drives our
Perception of Design and Marketing probes the
unique decision-making style of women and draws
some provocative conclusions about the impact
of design.
Barbara Apple Sullivan, Managing Partner of Sullivan
In this wide-ranging book the author explores design,
visual aesthetics, language and communication, by
drawing on an exhaustive range of primary sources
of research from psychology, design, branding
and communication. The lessons that emerge offer
challenges to organizations both in the way in which
their design and marketing is perceived by men
and women, as well as how the make-up of their
workforce may limit their ability to appreciate and
address the diversity of customers preferences.
Gender, Design and Marketing offers researchers,
designers, brand and marketing specialists an
enhanced understanding of gender; the ways in which
an organizations actions can engage or dissuade the
men and women that make up its market; and how
to increase the breadth and depth of appeal for
all products.
May 2009 268 pages
Hardback 978-0-566-08786-8 65.00
Customer Relationship
Management
A Global Perspective
Gerhard Raab, Professor Riad A. Ajami,
Vidyaranya B. Gargeya and G. Jason Goddard
The book is well written and contains numerous
charts, ow diagrams and statistical tables to illustrate
key ideas.One particularly useful feature is the
inclusion of six comprehensive case studies of
CRM practices.
Customer Relationship Management combines
marketing and relationship theory with practical
advice to enable students and practitioners to
understand the philosophy and signicance of CRM.
The book illustrates how leading companies are using
techniques such as customer orientation, retention,
global relationship management and performance
management through the Balanced Scorecard to
develop long-term, sustainable advantage.
May 2008 216 pages
Hardback 978-0-7546-7156-5 60.00
ebook 978-1-4094-0540-5

FOOD AND
AGRICULTURAL
MARKETINC SERIES
Series Editors: Adam Lindgreen,
University of Newcastle Upon Tyne, UK
and Martin Hingley, Hull University
Business School, UK
The series provides readers with the understanding
of the opportunities and risks associated with the
industry and the condence to communicate with
and engage consumers and others in the food supply
chain in an authoritative, ethical and effective way.
www.gowerpublishing.com/Foodandagriculturalmarketing
S
E
R
I
E
S
Market Orientation
Transforming Food and Agribusiness
around the Customer
Edited by Adam Lindgreen, Martin Hingley,
David Harness and Dr Paul Custance
This collection explores the challenges and
opportunities associated with market orientation
along the food supply chain; from the animal feed
industry to meat retailing and from organic foods to
old world wines.
Hardback 978-0-566-09208-4 70.00
ebook 978-0-566-09236-7
The Crisis of Food Brands
Sustaining Safe, Innovative and
Competitive Food Supply
Edited by Adam Lindgreen, Martin K. Hingley
and Jolle Vanhamme
Cutting-edge research on controversies in food
and agricultural marketing, especially in terms
of consequences for businesses and appropriate
marketing strategy plans.
June 2009 382 pages
Hardback 978-0-566-08812-4 70.00
ebook 978-0-566-08993-0
The New CuLures oI Food
Marketing Opportunities from Ethnic,
Religious and Cultural Diversity
Edited by Adam Lindgreen
and Martin K. Hingley
This book provides cutting-edge research on creating
opportunities from diversity, especially in terms of
consequences for agribusiness and food businesses
and appropriate marketing strategy plans.
June 2009 344 pages
Hardback 978-0-566-08813-1 65.00
ebook 978-0-7546-8149-6
KNOWLEDCE LEARNINC AND INFORMATION
User-Generated Content
and the Law
Andrew Sparrow
This book examines how the law can both control and
ensure positive development of user generated models
on the Internet.
Hardback 978-1-4094-2519-9 c. 65.00
ebook 978-1-4094-2520-5
The Power of Tacit Knowledge
Accessing the Tacit in Strategic Planning,
Problem Solving and Decision-making
Keith Dawes
Few, if any business psychology books focus on tacit
knowledge and existing academic literature on the
subject is technically difcult and lacks a practical
focus. Although this book addresses the grounded
theory and multiple perspective analysis forming the
basis of the authors research, it is rmly focused on
increasing practitioners understanding at a time when
the role of intuition and experience-based wisdom in
driving innovation and organisational competitiveness
is of increasing interest.
Hardback 978-1-4094-2428-4 c. 65.00
ebook 978-1-4094-2429-1
Participative Transformation
Learning and Development
in Practicing Change
Roger Klev and Morten Levin
Drawing on pragmatic philosophy and the authors
experience of organizational development initiatives
and action research, this book connects practical
change-related activity with a broader critical and
theoretical perspective. Participative Transformation
is essential reading for anyone involved or interested
in organisational development, wanting to focus on a
perspective from which participative change activities
are seen as needing to be a part of everyday practice
in any work situation.
Hardback 978-1-4094-2378-2 c. 65.00
ebook 978-1-4094-2379-9
Interactive Business Communities
Accelerating Corporate Innovation through
Boundary Networks
Mitsuru Kodama
Innovation no longer comes about as a result of
specialized knowledge being pursued within a
single corporation or at a single level within one. In
Interactive Business Communities, Mitsuru Kodama
argues that a focus on developing new products and
services is not sufcient. As hitherto separate elds
merge, there is a need for dynamic processes and a
new business architecture that enables managers to
access knowledge inside and outside the corporation,
share and integrate it.
The cornerstone is the concept of company-wide
information enablers: Boundary Architects, who
operate across organizational and knowledge
boundaries, at all levels inside and outside companies,
forming networks that transcend formal arrangements.
Through studies of businesses in Japan, the US,
and Taiwan, the author describes networks and
partnerships that are key to tackling the discontinuities
of the Twenty-rst Century. He provides practical
guidelines on how to form business communities,
enter strategic partnerships with other businesses,
and forge interactive communities with customers
and others.
Hardback 978-0-566-08928-2 c. 65.00
ebook 978-0-566-08929-9
Knowledge Sharing in Professions
Roles and Identity in Expert Communities
Alexander Styhre
Alexander Styhre explores these processes of
Knowledge Sharing in Professions from the
perspective of life sciences, management consultancy
and architecture to explain: how professionals share
and manage knowledge in complex and, often
ambiguous, situations; the relationship between
knowledge and identity and the requirement to
switch between different roles as an expert; along
with the role that collaboration plays in developing
and transforming design concepts.
Hardback 978-1-4094-2097-2 c. 60.00
ebook 978-1-4094-2098-9
Harvesting External Innovation
Managing External Relationships
and Intellectual Property
Donal OConnell
After examining the broad subject of innovation,
Harvesting External Innovation addresses the
growing phenomenon of companies cooperating
and collaborating with a variety of external parties.
Intellectual property, especially patents, plays
a fundamental role promoting and protecting
innovation, regardless of whether that innovation
comes from internal employees or persons external to
the company, Donal OConnells specically examines
this responsibility. The book discusses in depth how
best to handle intellectual property matters, how to
actually work with these external inventors and how
to handle their inventions, and includes a suggested
process and check list.
July 2011 208 pages
Hardback 978-1-4094-1833-7 60.00
ebook 978-1-4094-1834-4
Successful OSS Project Design
and Implementation
Requirements, Tools, Social Designs
and Reward Structures
Edited by Hind Benbya and Nassn Bebay
Today, it has become clear that Open Source Software
represents a signicant portion of the software
industry. Thus the purpose of this book is to provide
readers with an overall understanding of the OSS
approach by explaining the features common to the
products and processes of open source development
projects. Decision makers at different levels and in
a variety of elds need to understand the factors that
contribute to the OSS adoption and use effectiveness;
the circumstances required, the approaches,
tools, social designs, reward structures and
coordination methods.
Hardback 978-0-566-08795-0 65.00
ebook 978-1-4094-0957-1
THE LIBRARY AND INFORMATION MANACEMENT 2O11 CATALOCUE
AVAILABLE NOW
To request a copy of this catalogue and other Gower and Ashgate subject catalogues and leaets:
Tel: +44 (0)1252 331551 Email: info@ashgatepublishing.com
or download a PDF version at www.ashgate.com/cataloguedownload
www.ashgate.com/library 1 ASHGATE
Library and Information
Management 2011
www.ashgate.com/library
39
Personal Knowledge Management
Individual, Organizational and
Social Perspectives
Edited by David Pauleen and Gary Gorman
This is the rst book devoted specically to
Personal Knowledge Management (PKM),
here dened broadly as an evolving set
of understandings, skills and abilities that allows an
individual to survive and prosper in complex and
changing organizational and social environments.
Hardback 978-0-566-08892-6 70.00
ebook 978-1-4094-0309-8
The Law of Virtual Worlds
ahd IhLerheL Soca NeLworks
Andrew Sparrow
As a national award-winning solicitor and founder of
Lecote Solicitors, Andrew Sparrow is well qualied to
author a book on raising awareness and explaining
the complexity of laws in the sophisticated virtual
and internet social network sphere. Considering the
long-term future of these in civic, educational and
health contexts (to name but a few), The Law of
Virtual Worlds and Internet Social Networks is a timely
publication...The Law of Virtual Worlds and Internet
Social Networks is recommended for researchers in
the eld as well as practitioners wishing to take their
services to the next level.
Ina Fourie, University of Pretoria,
Online Information Review
The Law of Virtual Worlds and Internet Social
Networks is an essential reference for advertising
and media agencies; television broadcast producers;
academic institutions including university law,
knowledge and information departments. In fact,
it has been written for anyone interested in virtual
worlds and social networks whether commercially,
because you want to explore the possibilities such
environments present, or for academic curiosity.
Hardback 978-0-566-08850-6 70.00
ebook 978-0-7546-9204-1
Blogging and Other Social Media
Exploiting the Technology and Protecting
the Enterprise
Aex Newsoh, wLh Deryck Houghton
and Justin Patten
...Blogging and Other Social Media provides
an introduction to the topic of social media for
organisations that are new to the technologies
and those already using social media.
David Stuart, Online Information Review
Blogging and Other Social Media is an excellent
and highly practical guide to the opportunities and
threats the emerging social media present for any
organization. The authors provide background on
what blogging is and how it has evolved along with
practical advice for setting up a blog and how to
make it effective as a communication tool. The book
also covers the legal issues associated with social
media, including areas such as defamation, copyright
and trade mark infringement, interference with the
administration of justice and employment law.
Hardback 978-0-566-08789-9 60.00
Enterprise 2.0
How Social Software Will Change
the Future of Work
Na Cook
This is a truly inspirational book which should be
required reading for managers, IT leaders, systems
analysts, developers, and business strategists in any
enterprise, small, medium, and especially large.
Roy Johnson, Mantex
This book helps you navigate the social software
landscape and introduces you to the key concepts
that make up Enterprise 2.0. Using practical examples
from companies in a range of industry sectors it
illustrates how to apply these techniques to your
organization and create an environment for social
software to ourish.
July 2008 180 pages
Hardback 978-0-566-08800-1 49.50
Knowledge Learning and Information
An increasing number of Gowers
older books are now available as
print-on-demand (POD).
All our POD books are printed individually to
order, and we pride ourselves on their production
quality. They are manufactured by the same
printing company using exactly the same paper
as we use for our conventionally printed titles.
Where we have the original cover artwork, we
produce POD books with their original cover
design. Those books for which original cover
artwork is not available are produced with an
attractive standard design. To see an example
of our standard design please go to our website:
www.ashgate.com/pod
Print-on-demand technology enables us to keep
more of our books in print and many of our POD
titles remain the authoritative reference in their
eld. Because each book is printed individually
we are unable to accept cancellations or returns
of POD books unless they are faulty.
POD books are dispatched within 7-10 days of
receipt of order to customers outside the United
States of America. Orders from US customers
are dispatched within four weeks.
All Gower books that are provided
as print-on-demand are clearly
labelled as such on our website.

Is there an out of print Gower book that
you would like to see reprinted? If so, let
us know by email to
pod@ashgatepublishing.com
For information on our print on demand
programme, visit www.ashgate.com/pod
Print-on-demand books Print-on-demand books
ALSO OF INTEREST
Books Bytes and Business
The Promise of Digital Publishing
Bill Martin and Xuemei Tian
Hardback 978-0-7546-7837-3 60.00
ebook 978-0-7546-9653-7
www.ashgate.com/isbn/9780754678373
University Libraries and Digital
Learning Environments
Penny Dale, Jill Beard and Matt Holland
Hardback 978-0-7546-7957-8 60.00
ebook 978-0-7546-9897-5
Managing Information Services
A Sustainable Approach
Third Edition
Jo Bryson
June 2011 440 pages
Hardback 978-1-4094-0694-5 60.00
Paperback 978-1-4094-0696-9
ebook 978-1-4094-0695-2
SUPPLY CHAIN
Systems, Relationships
and Performance
A Diagnostic Technique
Ian Morrison
A ground-breaking book that describes practical
research to establish an innovative means of
evaluating workplace relationships and discusses
practical action to promote transformative
cultural change.
Hardback 978-0-566-08912-1 c. 60.00
Finance for Purchasing Managers
Richard France
Those involved in the purchasing function have a
very particular need for nancial skills. They need to
be able to: analyse the nancial health and stability
of their suppliers; model different cost and price
scenarios; understand and manage budgets; and
nally, to be comfortable with the nancial aspects
of capital purchases.
Richard Frances book provides purchasing
professionals and students with the means to
understand and manage the value and nancial
impact of the purchasing function.
Hardback 978-0-566-09171-1 c. 55.00
Reconnecting Markets
Innovative Global Practices in Connecting
Small Scale Producers with Dynamic
Food Markets
Edited by Estelle Binabe, Julio Berdegu
and Lucian Peppelenbos
Gower Sustainable Food Chains Series
Research organisations from around the world set
up Regoverning Markets, a two-year programme of
collaborative research and policy support (2005-
2007). Regoverning Markets focused on the keys to
inclusion of small-scale farmers into dynamic national
and regional markets. Reconnecting Markets is the
second volume of case examples from the project.
The cases document specic arrangements built on
public policies, business initiative, collective action
by small-scale farmers and support from development
agencies that appear to have played a positive role in
supporting greater inclusion.
Hardback 978-1-4094-3027-8 c. 60.00
ebook 978-1-4094-3028-5
International Trade and the
Successful Intermediary
Davide Giovanni Papa and Lorna Elliott
At long last there is a comprehensive and
practical reference on international trade and how
intermediaries should conduct themselves in chasing
that elusive deal...Thanks to Davide Papa and Lorna
Elliott for this publication, and good luck with your
future endeavours in this area.
Leonardo Santalucia, Posso Management Pty Ltd
International Trade and the Successful Intermediary is
designed to give independent intermediaries, potential
buyers, procurement agents, mandates, lawyers,
bankers and companies the fundamental skills to
conduct business in the international trade arena,
while increasing their knowledge and condence to
secure commission arising out of successful deals.
Using real scenarios, the book dispels the many
myths relating to internet trading procedures.
Hardback 978-0-566-08934-3 65.00
ebook 978-0-566-09223-7
Dynamic Supply Chain Alignment
A New Business Model for Peak
Performance in Enterprise Supply
Chains Across All Geographies
John Gattorna and Friends
...I highly recommend this book. This is one of the
best books I have read on supply chain, challenging
theories and encouraging the reader to consider a
broader, more exible model. I enjoyed it and will
be reading it again!
Jo Buchanan, Director of the Logistics Association of
Australia, in MHD Supply Chain Solutions Magazine
John Gattorna explores how to create and sustain
multiple supply chains with a level or exibility
and responsiveness that allow you to respond to
opportunities and threats; how to align your suppliers,
your partners AND your customers.
July 2009 440 pages
Hardback 978-0-566-08822-3 65.00
ebook 978-1-4094-0247-3
Just-in-Time Logistics
Kee-hung Lai and T.C.E Cheng
Just-in-Time Logistics extends the JIT concept in
manufacturing to business logistics, an area that
as been observed to account for more than
30 per cent of sales revenue for some rms.
It provides managerial insights on how to achieve
improved logistics performance in terms of cost
and service enhancements.
July 2009 206 pages
Hardback 978-0-566-08900-8 60.00
ebook 978-0-566-09216-9
The Contract Scorecard
Successful Outsourcing by Design
Sara Cullen
An upfront investment in your contracts, from a
commercial rather than legal perspective is probably
the single most inuential activity you can undertake;
one that will ensure your outsourcing relationships
have clear business goals as the focus of the deal.
Reading a copy of Sara Cullens The Contract
Scorecard should be the rst step in that investment.
Hardback 978-0-566-08793-6 70.00
ebook 978-0-7546-8171-7
Measuring the Value of the
Supply Chain
Linking Financial Performance
and Supply Chain Decisions
Enrico Camerinelli
Enrico Camerinelli provides the supply chain manager
and the chief nancial ofcer with the means to link
the value of supply chain to an organizations bottom
line. He explores the problem with current supply
chain metrics, shows how to close the gap between
nancial decisions and supply chain performance,
suggests a model to provide a lingua franca for supply
chain, nancial and other managers throughout the
company and points to ways in which new technology
can help measure the value of supply chain. This
book is a call to arms for nancial and supply chain
managers seeking to achieve strategic advantage
through effective supply chain management.
Hardback 978-0-566-08794-3 65.00
ebook 978-0-7546-8144-1
The Relationship-Driven
Supply Chain
Creating a Culture of Collaboration
throughout the Chain
Stuart Emmett and Barry Crocker
This is an excellent volume, and is required reading
for those concerned with supply management .
Stuart Emmett and Barry Crockers book shows
how a relationship-based approach to supply chain
management can transform business; and then
explains how to organise your business internally
for effective supply chain relationships and how
to transform your external supply chain using
relationship marketing, customer relationship
management and supply chain partnerships.
May 2006 208 pages
Hardback 978-0-566-08684-7 55.00
ebook 978-0-7546-8778-8
41
ARTS AND CULTURE ADMINISTRATION
Understanding Creative Business
Values, Networks and Innovation
Jim Shorthose and Ne MaycroIL
Understanding Creative Business bridges the gap
between creative practice and mainstream business
organisation, entrepreneurship and management. It
discusses the effective positioning of creative practice
within the contexts of professional and business
development, cultural policy-making priorities and
the wider cultural economy. This is more than simply
a practical how to guide book. It explores new
theory and includes primary research to contribute to
emerging debates between traditional and alternative
models of business organisation and suggests what
the broader eld of business and management studies
can learn from the informal organisational forms and
working practices of creative industries networks.
Hardback 978-1-4094-0714-0 c. 65.00
ebook 978-1-4094-0715-7
The Cultural Leadership
Handbook
How to run a creative organization
Robert Hewison and John Holden
This book will help anyone with a professional or
academic interest in the culture sector understand the
distinct strategic questions that apply to it and how
the specic circumstances of the cultural sector affect
organisational leadership.
Hardback 978-0-566-09176-6 c. 40.00
ebook 978-0-566-09177-3
Bullying in the Arts
Vocation, Exploitation and Abuse of Power
Anne-Marie Quigg
Bullying in the Arts is an important subject for any
people working in an organisation environment.
Anne-Marie Quigg does a pioneer job by providing
the cultural milieu with a tool easy to understand.
She discusses this matter in length with interesting
examples. Everyone in a management capacity
should read this book.
Professor Franois Colbert, Chair in Arts Management
Carmelle and Rmi-Marcoux, HEC Montral
Workplace bullying has long been identied in
a range of disciplines and elds, but Anne-Marie
Quiggs research suggests that the arts, despite
subscribing to ideas like governance by consensus,
respect for the individual and celebration of diversity,
tolerate the highest level of bullying recorded in any
employment sector in the UK and possibly elsewhere.
So why should the normal rules governing the
treatment of those who work in ofces, factories
and shops not apply in theatres and arts centres?
June 2011 266 pages
Hardback 978-1-4094-0482-8 65.00
ebook 978-1-4094-0483-5
Museum Educators Handbook
Third Edition
Graeme K. Talboys
Described by GEM (Group for Education in Museums)
as a very informative and practical book...worth
having on any museum shelf, the Museum Educators
Handbook is a thorough and practical guide to
setting up and running education services
in all types of museum, even the smallest,
in any geographical setting.
This third edition has been comprehensively updated
to reect the increased emphasis on the role of
museums at all levels of education, from schools to
further and higher education. There are new sections
which deal with the importance of risk management
and quality assurance, as well as guidance on the
prevalent use of policy documents and new
marketing methods.
Hardback 978-1-4094-0152-0 55.00
ebook 978-1-4094-0153-7
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DESICN
Learning and Teaching
Through Design
An Anthology of Models, Approaches
and Explorations
Philippa Lyon
Through examining more than 40 projects, ranging
in focus from design students use of archives and
museum collections to the potential of specic
technologies to enhance teaching and learning,
Philippa Lyon explores aspects of learning and
teaching in higher education design subjects,
from architecture and 3D design through to
fashion and graphic design.
Hardback 978-0-566-09245-9 c. 60.00
ebook 978-0-566-09246-6
Universal Design
The H.U.M.B.L.E.S. method for
User-Centred Business
Francesc Aragall
Universal Design offers every organization, whether
a provider of services or products, with a clear
understanding of the role and value of universal
design and a detailed model for: assessing your
current design practices; identifying the key elements
in product or service design and delivery that need
reengineering; working with users to make the
change; communicating success stories.
Hardback 978-0-566-08865-0 c. 60.00
How to Run a Successful
Design Business
The New Professional Practice
Edited by Shan Preddy
Dont mistake business savvy for drudgery. It makes
you a better designer. The more you know about
business, the better youll be at seeing the world
from your clients point of view, working out what
they need and spotting opportunities for themthis
book is good news. Whether youre starting out or an
experienced veteran, the wisdom in these pages will
help to make being in business a positive experience.
David Kester, Chief Executive, Design Council
Whether youre experienced or just starting out,
How to Run a Successful Design Business: The New
Professional Practice covers everything owners and
managers of design rms need to know.
Paperback 978-0-566-09189-6 35.00
ebook 978-1-4094-1763-7
Creating Innovative Products
and Services
The FORTH Innovation Method
Gijs van Wulfen
Innovation is an important managerial instrument
but many of us struggle with how to approach
it. Creating Innovative Products and Services has
been written for directors, managers, advisors and
innovation specialists in organisations who are
responsible for, or involved in, product innovation
or service design, brand development, new business
development or organizational development. It
contains practical guidance through every stage.
Hardback 978-1-4094-1754-5 40.00
ebook 978-1-4094-1755-2
Premium by Design
How to Understand, Design and Market
High End Products
Marco Bevolo, Alex Gofman
and Howard Moskowitz
Premium by Design is a thoroughly researched, well
argued and well presented study that combines a
rigorous identication of important trends for the
future, with new insights. As a result it is a must
read for anyone in this market, or aspiring to it.
Bruce Lloyd, Professor Strategic Management,
South Bank University, London
Premium by Design is a thoroughly researched,
well argued and well presented study that identies
how global business leaders have succeeded in
achieving margins by design. Thanks to original tools
and processes, this book shows how you might also
succeed. It is about better, but reachable and real,
products and services. The book features insights from
the world of customer science and design research.
Hardback 978-1-4094-1890-0 60.00
ebook 978-1-4094-1891-7
Longer Lasting Products
Alternatives To The Throwaway Society
Edited by Tim Cooper
...the book has been overwhelmingly successful in
bringing out and presenting an issue that is of supreme
importance in todays context. The readers would nd
this work immensely useful and thought provoking.
It may also inspire bright minds to think afresh about
marketing and set out to answer sticky research issues
in the Marketing theory. I recommend this book...
Himandri Roy Chaudhuri, VISION Journal
In this provocative book, the creation of product
durability and the design of longer-lasting products
emerge as an absolutely vital element in the pursuit
of sustainability. Its multi-disciplinary approach
consolidates the signicant growth in product
life-span knowledge from an impressive range of
experts. Contributors discuss the different means of
product life: historical, design, engineering, marketing,
law, politics, consumer behaviour, technology and
systems of provision, and the economic context
of each.
Hardback 978-0-566-08808-7 70.00
ebook 978-1-4094-1043-0
New Denographcs
New Workspace
Ofce Design for the Changing Workforce
Jeremy Myerson, Jo-Anne Bichard
and Alma Erlich
This book alerts top managers on how to design a
work environment that supports an ageing workforce
to avoid feeling burnt-out, bottle-necked and bored in
the knowledge economy.
July 2010 164 pages
Hardback 978-0-566-08854-4 49.50
ebook 978-0-7546-9212-6
Re-imagining the Ofce
The New Workplace Challenge
Adryan Bell
...this is a good quick overview of the politics involved
in creating a new environment...Would I recommend
it? Yes, to those looking at making a change to the
work environment as a starting point to consider all
factors at the higher level.
Nicola Thorp for Arras People
Adryan Bell and his former organization DEGW have
been world-leaders on the subject of workplace design
and workplace change for many years and his latest
book draws on real innovative workplace projects to
provide a sophisticated guide to developing and using
a workplace change strategy; one that will make a
positive and sustainable difference in the organization
and achieve successful and holistic change.
June 2010 138 pages
Hardback 978-0-566-08770-7 30.00
ebook 978-1-4094-2132-0
Looking for titles specically
for Architecture?
Try www.ashgate.com/architecture
43
DESICN FOR SOCIAL RESPONSIBILITY SERIES
Series Editor: Rachel Cooper, University of Salford, UK
This edited series of guides is aimed at students of design, product development, architecture
and marketing, and design and management professionals working in the sectors covered by
each title. Each volume includes: The background and history of the topic, its signicance
in social and commercial contexts and trends in the eld; Exemplar design case studies;
Guidelines for the designer and advice on tools, techniques and resources available.
For more information on this series visit: www.gowerpublishing.com/designforsocialresponsibility
S
E
R
I
E
S
Design for Sustainability
A Practical Approach
Tracy Bhamra and Vicky Lofthouse
This book is well worth reading and provides a
good source of reference for industrial and product
design practitioners.
Mark Hadeld, The International Journal of
Sustainable Engineering
In this book, the authors answer the questions: What
is sustainable product development and why is it
important? What are the main drivers of sustainable
product development? They explain how design can
help to control human impact on the environment by
not only minimising pollution, waste, energy use and
use of scarce resources, but also by thinking outside
the box to create systems and services that can reduce
the number of products manufactured. The aim is to
put sustainable development within a commercial
context and introduce a new focus for design.
Hardback 978-0-566-08704-2 60.00
ebook 978-0-7546-8775-7
Design
SEE ALSO
Gender, Design and Marketing
Page 37
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Design for Transport
Edited by Mike Tovey
Mike Tovey and the Department of Industrial Design
at Coventry have been at the forefront of the future
design of Transport Systems and Automobiles and
the Centre for Excellence in Product and Automotive
Design has lead the socially responsible design
practice. This collection spans the design of all
kinds of vehicles as well as the design of systems,
signage, infrastructure and planning processes for
public transport. The book to brings together the
topics of transport design, climate change, and social
responsibility against a backdrop of rapid social,
economic and demographic change.
February 2012 c. 200 pages
Hardback 978-1-4094-3325-5 c. 60.00
ebook 978-1-4094-3326-2
Design for Services
Anna Meroni and Daniela Sangiorgi
Design for Services explores what service design
brings to the table and reects on why the ideas and
practices of service design are resonating with todays
design community. The contributors offer a broad
range of concrete examples to help clarify the issues,
practices, knowledge and theories that are beginning
to dene this emerging eld. Whilst acknowledging
service design as the disciplinary term, Anna Meroni
and Daniela Sangiorgi focus on articulating what
design is doing and can do for services and how this
connects to existing elds of knowledge and practice.
Hardback 978-0-566-08920-6 65.00
ebook 978-0-566-08921-3
Design for Sport
Edited by Anxo Cereijo Roibs,
Emmanuel Stamatakis and Ken Black
Explores how design in its broad sense can contribute
to make sport practice widespread in the general
population as well as among disadvantaged and
hard-to-reach groups. The authors discuss the
impact and challenges of this process and present
case studies about the design for sport. Design for
Sport also examines how compelling user-centred
design methodologies such as participatory design
techniques and the use of appropriate ethnographies
can be successfully applied in the process of
sport design.
Hardback 978-0-566-08859-9 70.00
PHARMACEUTICAL INDUSTRY
Operational Excellence
in the Pharmaceutical
and Biotech Industries
Bikash Chatterjee
Bikash Chatterjees ambitious guide to lean
manufacturing, six sigma and operational excellence
in the pharmceutical and biotech industries explores
how these techniques can be applied across every
aspect of the business; from the earliest processes of
project selection through the clinical trial process,
manufacturing and supply chain.
Hardback 978-0-566-09204-6 c. 75.00
Pharmaceutical Process
Design and Management
Kate McCormick and D. Wylie McVay Jr
Using their considerable knowledge and experience
of pharmaceutical manufacturing, the authors take
the reader through the various elements involved
in a process: man, machine, materials, method
and environment. They discuss quality control and
quality assurance, tools for quality improvements and
ways of designing the process to effectively manage
outgoing quality. They believe that for processes to run
successfully, all employees must be problem-solvers.
With the right process design, every problem can be
broken down into solvable elements. This book shows
the reader how to do just that.
Hardback 978-1-4094-2711-7 c. 75.00
ebook 978-1-4094-2712-4
Reconstructing Medical Practice
Engagement, Professionalism and
Critical Relationships in Health Care
Christine Jorm
Change in the medical profession carries with it
disturbing features established practitioners are no
longer sure what to recommend to their trainees about
how to think and act.
Jorm concludes that regulation, despite its recent
proliferation, is a clumsy and limited tool to ensure
good care and offers original and much needed ideas
for ways to improve the relationship between doctors
and the system.
Hardback 978-1-4094-2975-3 c. 70.00
ebook 978-1-4094-2976-0
The Future of Pharma
Evolutionary Threats and Opportunities
Brian D. Smith
The Future of Pharma examines the causes of the
industrys potential decline and offers a convincing
and rigorous analysis of the options open to it. What
emerges is a landscape dened, on the one hand,
by the changing marketplace of mass-market
consumers, institutional healthcare systems
and wealthy individuals; and on the other by the
alternate sources of commercial value innovative
therapies; super-efcient processes, supply chains
and operations; and closer customer relations and
increasingly tailored health services.
July 2011 214 pages
Hardback 978-1-4094-3031-5 65.00
ebook 978-1-4094-3032-2
Project Management for the
Pharmaceutical Industry
Revised Reprint
Laura Brown and Tony Grundy
A comprehensive set of tools and techniques...
The techniques and advice can be applied to many
projects in the pharmaceutical industry, including drug
development. This is particularly useful for managers
who are looking to gain a new perspective for
maximising project success...The importance of taking
account of behavioural aspects for the successful
running of pharmaceutical projects, often overlooked,
is included...Above all, the case studies illustrate
excellent techniques and principles to help the reader
understand, and learn to use, modern tools and
techniques for maximising management success.
Dr Carol Casman, Group Head, Transnational,
Clinical Pharmacology and Discovery Medicine, GSK
Written rmly from the perspective of the
pharmaceutical industry, Laura Brown and Tony
Grundy offer a guide to the tools and techniques of
project management. They cover both the technical
and human aspects of project management to
provide clinical research, drug development and
quality assurance managers or directors with a
must-have reference.
June 2011 298 pages
Hardback 978-1-4094-1894-8 65.00
ebook 978-1-4094-1895-5
Healthcare Relationship
Marketing
Strategy, Design and Measurement
Ira J. Haimowitz
...wonderful contribution...In this book he brings his
wealth of industry experience and knowledge into
academic focus with practical and realistic examples.
It is a must have for educators and students of health
care marketing and marketing research or anyone
who would consider relationship based marketing
as the cornerstone for successful corporate strategy
in healthcare.
Thani Jambulingam, Professor of Pharmaceutical
and Healthcare Marketing, Erivan K. Haub School of
Business, Saint Josephs University, USA
This is a practical overview and resource guide for
the design and measurement of pharmaceutical
relationship marketing (RM) programs. It contains
descriptions of each aspect of pharmaceutical RM
design and measurement, including a running case
study with follow-up exercises. The author has also
conducted interviews from several pharmaceutical
marketing industry experts, each having at least 15
years of working healthcare RM knowledge, and
each speaking on their specic specialities within
pharmaceutical relationship marketing.
Hardback 978-0-566-09217-6 75.00
ebook 978-1-4094-3196-1
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our blog. Where are they talking?
What articles have they written?
What tips can they offer?
www.gowerpublishing.wordpress.com
45
The Price of Global Health
Drug Pricing Strategies to Balance Patient
Access and the Funding of Innovation
Ed Schoonveld
This book should be on the shelves of every
pharmaceutical company executive in whatever
discipline and will prove invaluable to anyone
interested in providing and nancing modern
health care.
Dr Joe Zammit-Lucia, President and CEO,
Cambridge Pharma Consultancy
The Price of Global Health is the rst book of its
kind: an in-depth but straightforward exploration
of the pharmaceutical pricing strategy process, its
underlying market access, general business and
ethical considerations, and its implications for
payers, physicians and patients. It is a much needed
and invaluable resource for anybody interested,
involved in or affected by the development, funding
and use of prescription drugs. In particular, it is of
critical importance to pharmaceutical company
executives and other leaders and professionals in
commercialization and drug development, including
marketing, business development, market access
and pricing, clinical development, drug discovery,
regulatory affairs, health outcomes, market research
and public affairs.
Hardback 978-1-4094-2052-1 75.00
ebook 978-1-4094-2053-8
ePro
Electronic Solutions for
Patient-Reported Data
Edited by Bill Byrom and Brian Tiplady
Recently, there has been much open debate with
the regulators around the use of ePRO in clinical
drug submissions. US and European agencies have
approved new drugs that have included ePRO data in
the submission dossier, but there are many questions
around the adoption of the technology that concern
the community. Bill Byrom and Brian Tipladys ePro
addresses these questions, reviews the new FDA
guidance, and provides a very contemporary view
on this important subject.
Hardback 978-0-566-08771-4 95.00
ebook 978-1-4094-1242-7
Supply Chain in the
Strategic Inuences and
Supply Chain Responses
Rob Whewell
Throughout history, the development and application
of technology has been crucial to progress in
healthcare provision. The shape that healthcare
processes take will impact not only the quality of the
resulting service but also the way in which suppliers of
healthcare products will need to operate to make the
most of their opportunities.
In this cutting edge guide to strategic supply chain
management, Rob Whewell shows how to develop a
strategy to protect your pharmaceutical business from
key threats whether legal or illegal.
Parallel trading and counterfeit drugs, the
requirements of organizations such as the FDA
demanding more rigorous controls and traceability,
new technologies and new ways of working with
wholesalers or alternative distributors, all offer a new
exibility in manufacturing and the ability to respond
to immediate opportunities or crises in any given
market. The authoritatively written Supply Chain in the
Pharmaceutical Industry provides you with the means
to develop a strategic approach to supply chain that
allows you to minimize risk and ensure exibility
and improved long-term protability.
Hardback 978-0-566-08695-3 77.50
ebook 978-0-7546-8892-1
Business Development
for the Biotechnology and
Martin Austin
Business Development is an integral part of business
in the Pharmaceutical business today, in terms of
contributing to innovation; partnering on assets
and indeed asset management more broadly. As
the industry consolidates, yet science still grows
exponentially, Martin has drawn together a thoughtful
framework to help the many people with diverse skills
and backgrounds approach this complex topic.
William M. Burns,
CEO Pharmaceuticals Division, Roche
In recognition of the sparse information available to
practitioners in the eld of business development,
Martin Austin has drawn on his 30 years of experience
in the pharmaceutical industry to provide this highly
practical guide spanning the complete process. Based
on the well-established training programme he has
developed and delivers to pharmaceutical executives
from across the world, this book will help expand
your knowledge in this immense area.
May 2008 202 pages
Hardback 978-0-566-08781-3 70.00
ebook 978-0-7546-8138-0
Forecasting for the
Models for New Product and In-Market
Forecasting and How to Use Them
Arthur G. Cook
The author explores the pharmaceutical forecasting
process; the varied tools and methods for new product
and in-market forecasting; how they can be used
to communicate market dynamics to the various
stakeholders; and the strengths and weaknesses
of different forecast approaches.
A4 Hardback 978-0-566-08675-5 75.00
ebook 978-0-7546-8557-9
TRAININC AND LEARNINC
Action Learning in Practice
Fourth Edition
Mike Pedler
Review of previous edition:
This must be THE book which appliers of Action
Learning must have for in-depth and constant
reference to not only how it can be done, but
also the almost innite variety of approaches.
Training Ofcer
Previous editions of this book established themselves
as authoritative overviews of action learning practice
around the globe. Given the increase in action
learning activity since this book last appeared, the
demand for an up-to-date edition has grown. Whilst
chapters on action learning are now obligatory in
every collection on leadership and management
development, there is still no competing specialist
work of this nature.
Hardback 978-1-4094-1841-2 c. 65.00
ebook 978-1-4094-1842-9
ABC of Action Learning
Reg Revans
The ABC of Action Learning was based on 30 years
of Revans work and observation. The book is a
primer on the fundamental characteristics of action
learning, the logistics of enabling the process, the role
of their learner (and their manager), with plenty of
guidance on pitfalls and on the role of AL within
the learning organization.
Paperback 978-1-4094-2703-2 c. 12.99
ebook 978-1-4094-2704-9
Playing with Purpose
How Experiential Learning
Can Be More Than a Game
Steve Hutchinson and Helen Lawrence
This book is indispensable for anybody aiming to help
groups interact, reect and develop themselves. The
learning-by-doing approach has never been more
clearly explained or imaginatively illustrated. Buy it,
read it, use it, adapt it.
Dr Luke Freeman, University College, London
Playing with Purpose shows how a facilitator, coach,
manager, people developer or trainer can invent or
reinvigorate an articial learning experience and
make it so much more than a game. The authors
understand that a sustainable, creative approach to
experiential learning produces an active experience
that is memorable. They show how you can get
powerful lessons from the simplest of household and
ofce objects and situations and look at a range of
dilemmas, challenges and problems faced anyone
wanting to run memorable training sessions, classes
and project meetings.
June 2011 216 pages
Paperback 978-1-4094-0805-5 25.00
ebook 978-1-4094-0806-2
Training in Organisations
A Cost-Benet Analysis
John Talbot
This book provides the basis for measuring and
analysing the cost and value associated with training.
It looks at manual skills as well as management
training analysis and explores the different approaches
for costing training, controlling those costs and
applying value analyses to the investment being
made. Training in Organizations: A Cost Benet
Analysis also includes a series of international
comparisons across a variety of industry sizes and
types which provide organizations with an important
benchmark for their own spending.
May 2011 240 pages
Hardback 978-0-566-09210-7 65.00
ebook 978-1-4094-2361-4
The Learning Game
Peter Gerrickens
This card-based game may be used for
self-development, by learners in a group environment
or by trainers or facilitators. It is the latest in a series
of inuential and successful games developed by
Peter and Marijke which have been translated into
manylanguages and used by many tens of thousands
of learners in schools, universities and in organizations
around the world.
February 2011
Boxed Game 978-1-4094-3071-1 45.00 + VAT
Pubshhg Iron Your PhD
Negotiating a Crowded Jungle
Ncoa F. Johhsoh
...this is a book librarians should recommend to PhD
candidates and graduates.
Peter Macauley, Australian Academic & Research
Libraries
Publishing from your PhD precisely focuses on
providing early career researchers with emotional
and collegial support that is often not available in
academe. It seeks to dispel nepotistic notions of
superiority that places Professors and such on a
pedestal. It specically claries the difculty in having
written the PhD thesis genre and rewriting it to suit
the genre of journal articles. It does not deal with
the how of academic writing in general.
Paperback 978-0-566-09162-9 25.00
ebook 978-0-566-09163-6
Understanding
Work-Based Learning
Edited by Simon Roodhouse and John Mumford
An important book for anyone looking to gain
valuable insight into the motivation and experience
of learners in workplace learning.
David Wright, Chartered Institute of Educational
Assessors
In one volume, Understanding Work-Based Learning
makes a valuable contribution to current employer
engagement and learner demand debates, and
provides rst hand experiences to guide existing
and potential work based learners, employers,
educationalists, policy makers, and researchers.
Hardback 978-0-566-09197-1 60.00
ebook 978-1-4094-0970-0
Pattern Making, Pattern Breaking
Using Past Experience and
New Behaviour in Training,
Education and Change Management
Ann Alder
Pattern Making, Pattern Breaking describes an
inter-active, learner-centred process that values
existing experience (old patterns) whilst creating real
and demonstrable behavioural change (new patterns).
The author draws on a wide range of well-established
methodologies, practical examples, activities and
suggestions. The result is a book that gives anyone
involved in training, educating or developing adults
the condence and the knowledge to use engaging,
challenging and interactive techniques to
create powerful, memorable and transferable
learning experiences.
Hardback 978-0-566-08853-7 55.00
ebook 978-1-4094-1911-2
Buy it, read it, use it, adapt it.
47
Interviewer
Second Edition
Compiled by Peter Hartley
Lets face it interviews can be daunting so how can
we help interviewees prepare better? Interviewer
is a virtual interview experience that enables the
interviewee to record their own interview, learn from
their own mistakes and ne tune their interview skills.
With each recording session, interviewees can build
their condence as they gain the skills to take the real
interview and their potential job in their stride.
Interviewees may save their own interview responses
to review later on their own or with the help of
a careers advisor or coach. They may re-do their
interview as often as they wish and record answers
of up to two minutes in response to each question.
Single PC Edition
This edition of Interviewer is licensed for 12 months. It
can only be loaded onto one computer. In the case of
a library, careers or training centre, this computer may
be used by multiple users.
December 2010 CD-ROM single hub
978-1-4094-1131-4 250.00 + VAT
Two to Six PC Edition
This edition is licensed for 12 months and may be
loaded on up to Six PCs within a single organization.
December 2010 CD-ROM multi user
978-1-4094-1134-5 495.00 + VAT
7 to 25 PC Edition
loaded on up to 25 PCs within a single organization.
978-1-4094-1135-2 1400.00 + VAT
26 to 50 PC Edition
loaded on up to 50 PCs within a single organization.
978-1-4094-1136-9 2100.00 + VAT
The 50+ PC Edition
This edition is licensed for 12 months and may
be loaded on any number of PCs within a single
organization.
978-1-4094-1137-6 3500.00 + VAT
Trial Version
The CD ROM has all of the functionalities of the sale
version apart from only two questions per interview
may be accessed. This trial version is valid for 14 days
from its rst use. After 14 days, the software will cease
to work.
CD-ROM multi user 978-1-4094-1138-3 0.00 + VAT

The Guide to Learning
and Study Skills
For Higher Education and at Work
Sue Drew and Rosie Bingham
This new guide builds on the hugely successful
materials the authors have developed over the last
15 years. Along with highly practical guidance on
traditional learning skills, The Guide to Study Skills
provides guidance for students on learning in a
blended environment; the increased use of personal
and professional development planning, continuing
professional development and work-based learning.
May 2010 436 pages
Paperback 978-0-566-09233-6 17.99
Virtual Learning Environment Edition
The Virtual Learning Environment Edition offers a series
of electronic masters that may be uploaded to your
organizations learning system and circulated for
use by all students within the licensed institution.
July 2010 380 pages
CD-ROM institutional user
978-1-4094-0495-8 3500.00 + VAT
Photocopy Masters Edition
July 2010 436 pages
CD-ROM institutional user
978-1-4094-0496-5 1000.00 + VAT
Learning with Online and Mobile
Technologies
A Student Survival Guide
Janet Macdonald and Linda Creanor
...The book makes easy reading and is not lengthy,
so it can be browsed through in an evening and read
in more detail as the short chapters and their survival
guides are requested... Ariadne
This wide-ranging survival guide combines advice
on effective learning, with practical tips on using
technology successfully to give you a smart approach
to accessing, recording, sharing and revising
information and knowledge. An efcient learning
strategy with technologies will help you develop
independence and self direction, so that when faced
with a bewildering choice of web-based resources
you are condent about how much to read, and
when to stop. The approaches, skills and techniques
discussed in this book will be of value to you not only
in your formal course of study, but also in any other
learning you might wish to undertake in future. In an
increasingly competitive job market this will also be
attractive to prospective employers.
May 2010 142 pages
Paperback 978-0-566-08930-5 15.99
ebook 978-0-566-08931-2
Training and Learning
An Adventure in Service-Learning
Developing Knowledge, Values
and Responsibility
Anto T. Kerins
An Adventure in Service-Learning is a well written and
easy to read book which introduces the newcomer
to service-learning and provides the seasoned
practitioner with an analysis of this most interesting
teaching method. Its discussion of learning will be
of interest to educationists and its consideration of
service will be important to those who are concerned
about community. The author examines examples of
service-learning in the areas of project management,
leadership and management consultancy, providing
an understanding of how the method can work in any
subject or discipline.
Hardback 978-0-566-08894-0 65.00
ebook 978-1-4094-0190-2
Electronic Performance Support
Using Digital Technology to Enhance
Human Ability
Edited by Philip Barker and Paul van Schaik
...the chapters are all well written and authoritative,
and together make useful reading. Having studied
all sixteen chapters you will certainly be better
informedabout many things including EPSS...
British Journal of Educational Technology (BJET)
Philip Barker and Paul van Schaik bring together
chapters to explain the psychology and technology
behind performance support before moving on to
explore the design of performance support tools
for a wide range of applications including learning,
knowledge management and research as well as
overtly work-based applications using PDAs and
mobile technology.
Hardback 978-0-566-08884-1 70.00
ebook 978-0-566-09239-8
SEE ALSO
Working Together
Page 9
TAKEAWAY TRAININC FILM SERIES
Peter Quarry and Eve Ash, Ash Quarry Productions Pty Ltd
The TakeAway Training Film Series is an established denitive collection of management training lms. The lms provide no-nonsense advice and
informed insights to help managers and their staff do their jobs better. Each lm introduces, discusses and tests practical techniques and ideas that
managers can adopt easily and that will make a signicant difference to their skills and effectiveness.
The lms are based on discussions between Eve Ash and Peter Quarry, the two experienced psychologists behind the series. Where the subject is
more cutting-edge, Peter Quarry is in conversation with recognised experts in their respective elds.
The 140 titles in the series cover a wide range of topical management subjects and form a valuable collection ideal for learning resource centres and
libraries. They are ideal for all managers, supervisors and staff who need to grasp the essentials of a subject in the minimum of time; packed with tips,
advice and ideas that can be applied in the workplace immediately.
Subjects covered:
- Absenteesm - Acton Leurnng - Apprusu
- Assertveness - ody Lunguuge - uyng
- Cureer Deveopment - Chunge - Couchng und
Mentorng - Counseng - Cross-Cuturu 1runng
- Customer Servce - Deeguton - Dlcut Peope
- L-eurnng - leedbuck Sks - lnuncu 1runng
- Heuth und Sulety - lnducton - Knowedge
Munugement - Leudershp - Leurnng Crgunzuton
- Munugement Deveopment - Munugeru Lllectveness
- Munugement Sks - Meetngs - Motvuton - Mutpe
lntegences - Negotuton - Crgunzutonu Deveopment
- Probem Sovng - Proect Munugement - Recrutment
und Seecton - Sues 1runng - Stress - Supervsor
1runng - 1eum Deveopment - 1me Munugement
- 1runng Munugement - 1run the 1runer
Each of the titles in the series is available individually in
DVD format. Alternatively, the series may be purchased
as a set of 50 key titles or as a complete set of 140 titles.
S
E
R
I
E
S
Improving Learning Transfer
A Guide to Getting More Out of What
You Put Into Your Training
Cyril Kirwan
Cyril Kirwans book addresses this critical issue at a
number of levels. Firstly, it explores what learning
transfer actually is (its about application of learning
back at work, as well as maintenance of that learning
over time). Secondly, it describes the main factors
that affect transfer, in terms of trainee characteristics,
training design factors, and work environment
characteristics. It also examines how those factors
exert their effect, which ones are more important,
how they interact with one another, and in doing
so constructs a practical learning transfer model
for practitioners. The book also describes in some
detail what the various factors working for or against
learning transfer look like in practice. Finally, using
case studies, it points the way towards what can be
done before, during and after training to improve the
rate of transfer.
Hardback 978-0-566-08844-5 60.00
ebook 978-0-566-08986-2
Teaching and Learning
at Business Schools
Transforming Business Education
Edited by Pr Mrtensson, Magnus Bild
and KrsLha Nssoh
For everyone concerned with the development
of business schools, the faculty and the students
within them, Teaching and Learning at Business
Schools provides direction, ideas and techniques
for transforming the delivery of business education.
The book tackles themes both within the classroom
teaching across different contexts and cultures
and outside the classroom -leading and developing
business schools, designing and running programmes,
developing faculty members.
Hardback 978-0-566-08820-9 55.00
ebook 978-0-7546-8178-6
Blended Learning
and Online Tutoring
Planning Learner Support
and Activity Design
Second Edition
Janet Macdonald
This book adopts a pragmatic and commonsense
approach to blended learning by situating the use
of online media within a well-grounded teaching
and learning strategy. It provides practical ideas for
the successful implementation of blended strategies,
including good practice in both asynchronous and
synchronous tutoring, appropriate assessment design
for developing successful blended learners, and
innovative approaches to professional development
for distance tutors. It is illustrated with a wide variety
of examples and comments from students and
practitioners in both distance and campus based
environments in thirteen different countries. The
second edition considers the potential of Web
2.0 technologies and activity based learning, and
provides new exemplars of learning activity design.
Paperback 978-0-566-08841-4 26.00
ebook 978-0-7546-9251-5
Training and Learning
Outstanding Leadership
Ash Quarry Productions
TakeAway Training Film Series (DVD)
Ann Sherry has broad leadership
experience in both private and
public sectors. In this program she
debunks some common myths
about leadership and leadership
styles. She discusses the qualities
of good leaders and strategies for
developing these qualities in staff.
Her reections reveal that textbook
concepts can be misleading and
the pathway to success often lies
in knowing your organisation
and staying true to your passion.
June 2010
DVD 978-1-4094-0882-6 99.00 + VAT
Preparhg Your Bushess Case
Ash Quarry Productions
TakeAway Training Film Series (DVD)
Many managers and employees
often need to prepare and
present a business case to senior
personnel for approval. This can
be a daunting task, particularly
for the inexperienced. However,
certain steps can save time, aid
delivery and success rates. In
this program, Eve Ash talks with
Suzanne Dvorak about preparing
a successful business case.
June 2010
DVD 978-1-4094-0891-8 99.00 + VAT
For more information on other titles in this series visit:
www.takeawaytraining.com
49
INDEX
A
Abadir, Sam .............................................................................33
ABC of Action Learning ...........................................................46
Action Learning for Managers .................................................35
Action Learning in Practice ......................................................46
Adebowale, Boladale ..............................................................28
Adelopo, Ismail .......................................................................25
Advertising in Developing and Emerging Countries .............36
Advising Upwards ...................................................................32
Age Discrimination ....................................................................8
Ageing Populations and Changing Labour Markets ..............25
Ajami, Professor Riad A. ........................................................37
Ajami, Riad ..............................................................................37
Albeanu, Mircea .....................................................................10
Alcohol at Work ..........................................................................9
Alder, Ann ................................................................................46
Alozie, Emmanuel C. ..............................................................36
Alserhan, Baker Ahmad .........................................................36
Al-Zoubi, Mohammad.............................................................30
An Adventure in Service-Learning ...........................................47
Anatomy of Fraud and Corruption, The ....................................3
An Introduction to Internet-Based Financial Investigations ....3
Anthony, Malcolm ..................................................................16
Antoniou, Alexander-Stamatios ..............................................5
Aragall, Francesc ....................................................................42
Aras, Gler ..............................................................................26
Ash, Eve ...................................................................................48
Assessment and Development Centres ..................................8
A Stakeholder Perspective to Social Responsibility ................23
Auditor Independence .............................................................25
Austin, Martin .........................................................................45
B
Bangemann, Tom Olavi ..........................................................22
Barczak, Gloria ........................................................................29
Barker, Philip ...........................................................................47
Barnes, Paul ..............................................................................4
Barron, Steve...........................................................................17
Barrow, Simon ........................................................................10
Basu, Ron ................................................................................17
Beale, Nicholas .......................................................................23
Belbaly, Nassim ......................................................................38
Bell, Adryan .............................................................................42
Benbya, Hind ..........................................................................38
Benet Realisation Management ...........................................13
Berdegu, Julio .......................................................................40
Beverland, M. ..........................................................................37
Bevolo, Marco .........................................................................42
Bhamra, Tracy .........................................................................43
Bichard, Jo-Anne ....................................................................42
Bid Writing for Project Managers .............................................12
Binabe, Estelle ......................................................................40
Bignall, Helen ...........................................................................6
Bild, Magnus ...........................................................................48
Binder, Jean ............................................................................15
Bingham, Rosie ......................................................................47
Blackburn, Robert ...................................................................28
Black, Ken ...............................................................................43
Blended Learning and Online Tutoring ...................................48
Blogging and Other Social Media ...........................................39
Bolland, Eric ............................................................................32
Boroughs, Allan ......................................................................11
Boundy, Charles......................................................................34
Bourne, Lynda ....................................................................14,32
Bradley, Gerald ........................................................................13
Briggs, Dave ............................................................................32
Brink, Jasper van den .............................................................17
Brown, Laura ...........................................................................44
Brytting, Tomas .........................................................................3
Bubna-Litic, David ..................................................................26
Budd, Christopher Houghton ................................................30
Building a Brand for IT .............................................................36
Bullivant, Glen .........................................................................21
Bullying in the Arts ..................................................................41
Burke, Catherine .....................................................................11
Burke, Ron.................................................................................5
Burke, Ronald J. ...............................................................5,6,33
Burtonshaw-Gunn, Simon A. .................................................14
Business Contracts Handbook ...............................................34
Business Development for the Biotechnology and
Pharmaceutical Industry ...................................................45
Business Leaders Guide to the Low Carbon Economy .........23
Business Marketeers Guide to Social Media, The .................36
Business of Europe is Politics, The .........................................21
Business Problem Solver, The .................................................32
Buzan, Tony .............................................................................24
Byrom, Bill ...............................................................................45
C
Camerinelli, Enrico .................................................................40
Camilleri, Emanuel .................................................................13
Caracatsanis, Sylva M. ...........................................................29
Cassin, Bryce ..........................................................................17
Cavanagh, Michael .................................................................17
CEO: Chief Engagement Ofcer ..............................................24
Chambers, Ian ........................................................................33
Change Leadership ..................................................................34
Changing MO of the CMO, The ..............................................36
Chapman, John.......................................................................16
Charry, Karine .........................................................................36
Chatterjee, Bikash ..................................................................44
Cheng, T.C.E ............................................................................40
Chiu, Peggy .............................................................................26
Chorafas, Dimitris.........................................................20,21,22
Clarke, Sharon ..........................................................................5
Cleden, David .....................................................................12,18
Clutterbuck, David ....................................................................8
Coleman, Les.............................................................................3
Collaborative Leadership in Financial Services .......................20
Commercial Due Diligence .......................................................4
Communicating Strategy ........................................................24
Competitive Advantage of Regions and Nations, The ...........21
Complete Guide to Business Risk Management, The .............4
Complex Adaptive Leadership .................................................24
Conley, Hazel .............................................................................9
Constance, Simon ..................................................................11
Contract Scorecard, The ..........................................................40
Convergenomics .....................................................................29
Cook, Arthur G. .......................................................................45
Cook, Niall ..........................................................................36,39
Co-operative Workplace Dispute Resolution .............................8
Cooper, Cary L. .......................................................................5,6
Cooper. Rachel ........................................................................43
Cooper, Tim..............................................................................42
Corporate Reputation ................................................................5
Corporate Social Disclosure in Southeast Asia ......................25
Corporate Social Performance in Emerging Markets .............36
Corruption ..................................................................................2
Corruption in International Business .....................................26
Country Analysis .....................................................................21
Coussement, Kristof ...............................................................36
Creanor, Linda .........................................................................47
Creating and Re-Creating Corporate Entrepreneurial
Culture ...............................................................................29
Creating Collaborative Advantage ..........................................28
Creating Innovative Products and Services ............................42
Credit Management ................................................................21
Credit Management for Professional Service Firms .................2
Crime and Corruption in Organizations ...................................5
Crisis of Food Brands, The .......................................................37
Critical Chain ...........................................................................16
Crocker, Barry .........................................................................40
Crowther, David ..................................................................25,26
Cullen, Sara .............................................................................40
Cultural Differences and Improving Performance ..................10
Cultural Leadership Handbook, The .......................................41
Culture and Economics in the Global Community ................30
Currie, David M. ......................................................................21
Curwen, Peter .........................................................................29
Custance, Paul ........................................................................37
Customer Relationship Management ....................................37
D
Dalcher, Darren............................................................17, 18,19
Davenport, Jenny ....................................................................10
Davidson, Chris .........................................................................9
Davidson, Marilyn ...................................................................33
Davies, Adrian ...........................................................................2
Davies, Roger ..........................................................................12
Dawes, Keith ...........................................................................38
DelCampo, Robert G. ................................................................9
Demoulin, Nathalie ................................................................36
Design for All ...........................................................................42
Design for Services ..................................................................43
Design for Sport .......................................................................43
Design for Sustainability .........................................................43
Design for Transport ................................................................43
Developing and Managing a Successful Payment Cards
Business ............................................................................22
Developing a Plan for the Planet .............................................33
Developing HR Talent ................................................................9
Disability Management and Workplace Integration .................8
Disruptive Business ................................................................34
Diversity in the Workplace .........................................................9
Doig, Alan ..................................................................................2
Doing Business With Charities ...............................................32
Doody, Helenne .........................................................................7
Dottino, Tony............................................................................24
Drew, Sue ................................................................................47
Drummond, Helga ..................................................................33
Dynamic Supply Chain Alignment .........................................40
E
Earned Value Management for Projects ..................................19
Eccleston, Derek .....................................................................35
Economics of Abundance, The ...............................................27
Education and Employment in the European Union ............21
Egbetokun, Abiodun ...............................................................28
Eicher, Sharon .........................................................................26
Electronic Performance Support .............................................47
Elegbe, Joel Alemibola ...........................................................34
Ellery, David .............................................................................23
Elliott, Lorna ............................................................................40
Emmett, Stuart ........................................................................40
Employee Communication During Mergers
and Acquisitions................................................................10
Employer Brand, The ...............................................................11
E-Negotiation ...........................................................................33
Energy, Environment, Natural Resources and Business
Competitiveness ................................................................20
Ennals, Richard ......................................................................28
Enterprise 2.0 ...........................................................................39
Enterprise Growth Strategy .....................................................34
Entrepreneurship and Sustainability ......................................23
Entrepreneurship, Innovation and Business Clusters ..........28
ePro ..........................................................................................45
Erlich, Alma .............................................................................42
Ertuna, Ibrahim Ozer ..............................................................26
Escalation in Decision-Making ...............................................33
Eskerod, Professor Pernille ....................................................19
Essentials of Project Management, The .................................16
Estimating Risk .........................................................................4
Evolution of Strategic Foresight, The ......................................32
Exploiting Future Uncertainty ...................................................3
Exton, Rosemary .....................................................................28
F
Female Immigrant Entrepreneurs ...........................................29
Finance and Society in 21st Century China ...........................30
Finance at the Threshold .........................................................30
Finance for Purchasing Managers ..........................................40
Fletcher, Clare ...........................................................................2
Flexible Working .........................................................................8
Flint, Chris .................................................................................6
Focused Organization, The ......................................................12
Forecasting for the Pharmaceutical Industry .........................45
Foundations of International Management ...........................32
France, Richard.......................................................................40
Fullling Workplace, The ............................................................5
Future of Innovation, The ........................................................29
Future of Pharma, The .............................................................44
G
Gambles, Ian ...........................................................................35
Gargeya, Vidyaranya B. ..........................................................37
Garlick, Andy .............................................................................4
Gattorna, John ........................................................................40
Geisen, Thomas ........................................................................8
Gender, Design and Marketing ...............................................37
Gender, Negotiation and Human Potential In Organizations..8
Gerrickens, Peter ....................................................................46
Giovannone, Maria ...................................................................2
Gleich, Ronald .........................................................................21
Global Business Handbook, The.............................................35
Global HR ...................................................................................8
Globalisation of Corporate Governance, The .........................2
Globalizations Limits ..............................................................22
Index
Global Perspectives on Corporate Governance and CSR........26
Global Project Management ....................................................15
Goddard, G. Jason ..................................................................37
Goetz, Kimberly .........................................................................3
Gofman, Alex ...........................................................................42
Gold, Jeff ..................................................................................10
Goldratt, Eliyahu M .................................................................16
Gomez, Ana Maria Davila.......................................................25
Gorman, Gary ..........................................................................39
Goschen, Kate .........................................................................35
Gottschalk, Petter .....................................................................3
Government, SMEs and Entrepreneurship Development .....28
Gower Handbook of Discrimination at Work ............................9
Gower Handbook of Internal Communication .......................10
Gower Handbook of Leadership and Management
Development .....................................................................10
Gower Handbook of Programme Management......................16
Gower Handbook of Project Management ..............................15
Grass Roots Leaders ................................................................24
Grattan, Robert F. ....................................................................23
Greatbanks, Richard ...............................................................32
Great Writers on Organizations ...............................................24
Greenhalgh, Sterl ......................................................................2
Green Outcomes in the Real World .........................................27
Grifths, Phil .............................................................................4
Grschl, Stefan .........................................................................9
Grosso, Jean-Luc ....................................................................32
Grundy, Tony ............................................................................44
Guide to Learning and Study Skills, The .................................47
Gunawan, Juniati ....................................................................25
H
Haapio, Helena .......................................................................33
Hacking the Human ..................................................................4
Haimowitz, Ira J. .....................................................................44
Halcro, Keith ...........................................................................28
Halkias, Daphne ......................................................23,29,32,33
Hammoudeh, Maqbouleh M. ................................................30
Hancock, David .......................................................................18
Handbook of Corporate Governance and
Social Responsibility ..........................................................26
Handbook of Fraud Investigation and Prevention ....................2
Haney, Meredith Jane ..............................................................9
Harder, Henry ............................................................................8
Harkiolakis, Nicholas ...................................................29,32,33
Harness, David........................................................................37
Harris, Elaine ..........................................................................18
Hartley, Peter ...........................................................................47
Harvesting External Innovation ..............................................38
Hasselbach, Thomas ..............................................................21
Healthcare Relationship Marketing ........................................44
Herrmann, Daniela ...................................................................2
Hewison, Robert .....................................................................41
Hickson, David J. ....................................................................24
Hills, Jan ....................................................................................9
Hillson, David .......................................................................3,19
Hingley, Martin........................................................................37
Hiwaki, Kensei ........................................................................30
Hodgson, Julia ........................................................................33
Hoeschele, Wolfgang .............................................................27
Hoffmann, Elizabeth .................................................................8
Holden, John ...........................................................................41
Honey, Garry ..............................................................................7
Hooper, Mark J. .......................................................................35
Hopkins, Bryan .......................................................................10
Hopkinson, Martin ..................................................................13
Hopton, Doug ............................................................................3
Hoshin Kanri............................................................................35
Houghton, Deryck ..................................................................39
Howie, Luke ...............................................................................3
Howson, Peter ...........................................................................4
How to Run a Successful Design Business...........................42
HR Business Partners .............................................................11
Hulett, David ......................................................................12,14
Human Dignity and Managerial Responsibility .....................25
Humble, John .........................................................................33
Hunter, Ian ..........................................................................10,11
Hutchins, David ......................................................................35
Hutchinson, Steve ..................................................................46
Hyperthinking ..........................................................................32
I
Images of Projects ...................................................................14
Imaginative Muscle .................................................................23
Improving Learning Transfer....................................................48
In Business and Battle ............................................................23
Ingason, Helgi Thor ................................................................17
Innovation and Marketing in the Video Game Industry .........29
Innovation Support in Latin America and Europe ..................28
Innovation Systems and Capabilities in Developing
Regions ..............................................................................28
Inside Accounting ...................................................................20
Insider Dealing and Market Abuse ...........................................4
Integral Development ..............................................................28
Integral Research and Innovation ...........................................31
Integrated Cost-Schedule Risk Analysis .................................12
Intelligent Internal Control and Risk Management .................4
Interactive Business Communities ........................................38
International Operations Management ..................................33
International Trade and the Successful Intermediary ............40
Interviewer ...............................................................................47
Investigation and Prevention of Financial Crime ......................3
Islam and Sustainable Development .....................................30
Islamic Values and Management Practices ............................30
Israel, Richard .........................................................................24
Iyer, Nigel ...................................................................................7
J
Jayyousi, Odeh Rashed Al .....................................................30
Jenkins, David .........................................................................33
Jenner, Stephen ......................................................................13
Jepsen, Anna Lund .................................................................19
Johnsen, Hans Christian Garmann.......................................28
Johnson, Mark ..........................................................................2
Johnson, Nicola F. ...................................................................46
Johnstone, Stewart .................................................................34
Jonasson, Haukur Ingi ...........................................................17
Jones, Phil ..........................................................................20,24
Jorm, Christine .......................................................................44
Just-in-Time Logistics ..............................................................40
K
Keating, Lori ..............................................................................2
Kelly, Peter ...............................................................................25
Kerins, Anto T. .........................................................................48
Kierans, Gordana ....................................................................21
Kirwan, Cyril ............................................................................47
Klev, Roger ..............................................................................38
Knippel, Lauren Ashley ............................................................9
Knowledge Sharing in Professions .........................................38
Kodama, Mitsuru ....................................................................38
Khler, Adri..............................................................................17
Kotler, Philip ............................................................................23
Kumar, Dhirendra ...................................................................34
Kuosa, Tuomo .........................................................................32
L
Labour and Management Co-operation .................................34
Lai, Kee-hung ..........................................................................40
Lakatos, Zsa ........................................................................36
Lake, Andrew ............................................................................8
Law of Virtual Worlds and Internet Social Networks, The .......39
Lawrence, Helen .....................................................................46
Leading Complex Projects .......................................................12
Leading Successful PMOs ......................................................12
Learning and Teaching Through Design.................................42
Learning Game, The ................................................................46
Learning with Online and Mobile Technologies .....................47
Lee, Sang M. ...........................................................................29
Leigh, Geof ..............................................................................16
Leitch, Matthew ........................................................................4
Lessem, Ronnie .................................................................28,31
Leung, David ...........................................................................20
Levin, Morten ..........................................................................38
Levitt, Tom ................................................................................32
Lindgreen, Adam ...............................................................23,37
Lock, Dennis ...........................................................................16
Lofthouse, Vicky ......................................................................43
Longer Lasting Products..........................................................42
Looking Beyond Prot ..............................................................26
Lyon, Philippa ..........................................................................42
M
Macdonald, Ian .......................................................................11
Macdonald, Janet ..............................................................47,48
Macrae, Carl ..............................................................................6
Making Ecopreneurs ...............................................................26
Making the Business Case .....................................................35
Making the Connections .........................................................24
Malcotsis, George ...................................................................21
Managers Guide to Discipline, The .......................................35
Managing Project Supply Chains............................................17
Managing Project Uncertainty ................................................18
Managing Risk in Projects ......................................................19
Managing the Multi-Generational Workforce............................9
Mann, Ian ..................................................................................4
Manu, Alexander ....................................................................34
Manville, Graham ...................................................................32
Maon, Franois .......................................................................23
Marketing Research with SAS Enterprise Guide ....................36
Market Orientation ..................................................................37
Mrtensson, Pr .....................................................................48
Martin, Graeme .........................................................................5
Martin, Nita .............................................................................13
Mascia, Sharon De .................................................................12
Ma, Uly .....................................................................................12
Maycroft, Neil ..........................................................................41
Mayo, Andrew ...........................................................................9
McCormick, Kate ....................................................................44
McKellar, Robert .......................................................................7
McManners, Peter ..................................................................27
Meaning of Company Accounts, The .....................................22
Measuring Performance ..........................................................33
Measuring the Value of the Supply Chain ..............................40
Megginson, David .....................................................................8
Memorable Customer Experiences .........................................37
Meroni, Anna ..........................................................................43
Minogue, Richard .....................................................................3
MisLeadership .........................................................................23
Mobile Telecommunications in a High-Speed World..............29
Molenaar, Cor ..........................................................................36
Money Laundering ....................................................................3
Morden, Tony .............................................................................7
Morino, Veronica .......................................................................3
Morrison, Ian ...........................................................................40
Moskowitz, Howard ................................................................42
Moss, Gloria ............................................................................37
Mountain, Anita ........................................................................9
Mowles, Chris .........................................................................33
Mller, Ralf .........................................................................18,19
Mumford, Alan ........................................................................10
Mumford, John .......................................................................46
Murray-Webster, Ruth...............................................................6
Museum Educators Handbook..............................................41
Myddelton, D.R. ......................................................................22
Myerson, Jeremy .....................................................................42
N
Nash, Thomas .........................................................................20
New Cultures of Food, The ......................................................37
New Demographics New Workspace ......................................42
New Directions in Organizational Psychology
and Behavioral Medicine .....................................................5
Newlands, David .....................................................................35
Newson, Alex...........................................................................39
New Work Ethics ......................................................................25
Nieto-Rodriguez, Antonio .......................................................12
Nilsson, Kristina .....................................................................48
No Waste ..................................................................................12
O
Oakes, Graham .......................................................................15
Obolensky, Nick ......................................................................24
Occupational Health and Safety ...............................................5
OConnell, Donal ....................................................................38
ODonovan, Gabrielle .............................................................20
Okpara, John ...........................................................................32
Olamade, Olumuyiwa .............................................................28
Olson, David L. ........................................................................29
Operational Excellence in the Pharmaceutical and Biotech
Industries ...........................................................................44
Opportunities in the Financial Supply Chain ..........................20
Orridge, Martin .......................................................................34
Outstanding Leadership ..........................................................48
51
Index
P
Papa, Davide Giovanni ...........................................................40
Participative Transformation ....................................................38
Patten, Justin ..........................................................................39
Pattern Making, Pattern Breaking ...........................................46
Pauleen, David ........................................................................39
Pearson, Gordon ................................................................32,34
Pedler, Mike ........................................................................35,46
People and Business .................................................................9
Peppelenbos, Lucian ..............................................................40
Performance Auditing of Public Sector Property Contracts ......2
Personal Knowledge Management .........................................39
Pharmaceutical Process Design and Management ..............44
Pheasant, John .........................................................................6
Phreakers, Fraudsters and Hackers ..........................................2
Piperopoulos, Panos G. ..........................................................28
Planko, Julia ............................................................................17
Playing with Purpose ...............................................................46
Pollack, Julien .........................................................................15
Povah, Nigel ..............................................................................8
Power of Tacit Knowledge, The ................................................38
Practical Schedule Risk Analysis ............................................14
Preddy, Shan ...........................................................................42
Premium by Design .................................................................42
Preparing Your Business Case ................................................48
Price of Global Health, The ......................................................45
Principles of Islamic Marketing, The .......................................36
Proactive Law for Managers ....................................................33
Program Management ............................................................19
Project-Based Organizations ...................................................19
Project Ethics ...........................................................................17
Project Governance ..................................................................19
Project Management ...............................................................16
Project Management for the Pharmaceutical Industry ..........44
Project Managers Guide to Purchasing, The .........................15
Project-Oriented Leadership ....................................................18
Project Politics ..........................................................................13
Project Requirements ..............................................................17
Project Reviews, Assurance and Governance ........................15
Project Risk Maturity Model, The ............................................13
Project Sponsorship .................................................................13
Project Stakeholder Management ...........................................19
Project Success ........................................................................13
Psychology of Marketing, The .................................................37
Publishing from Your PhD .......................................................46
Pugh, Derek S. ........................................................................24
Pullan, Penny ............................................................................6
Pyne, Adrian ............................................................................16
Q
Quarry, Peter ...........................................................................48
Quigg, Anne-Marie .................................................................41
Quirke, Bill ...............................................................................24
R
Raab, Gerhard .........................................................................37
Radford, Jo ..............................................................................10
Rayment, John ........................................................................23
Rayner, Paul.............................................................................16
Reconnecting Markets ............................................................40
Reconstructing Medical Practice.............................................44
Reid, Walter .............................................................................22
Reilly, Peter ................................................................................8
Re-imagining the Ofce ...........................................................42
Reiss, Geoff .............................................................................16
Relationship-Driven Supply Chain, The ..................................40
Relationship Economics .........................................................10
Remington, Kaye ...............................................................12,15
Remoreras, Glenn ...................................................................36
Rethinking Management ........................................................33
Revans, Reg ............................................................................46
Reynolds, Julie ........................................................................23
Reynolds, Larry .......................................................................23
Ricken, Boris ...........................................................................21
Rise and Fall of Management, The .........................................34
Risk and Financial Management in Construction .................14
Risk-Based Auditing ..................................................................4
Risk Management .....................................................................6
Risk Strategies ...........................................................................3
Risky Business ..........................................................................6
Ritchie, Bryan K. .....................................................................10
Road to Co-operation, The .......................................................32
Robison, Lindon J. ..................................................................10
Rodrigues, Alexandre .............................................................19
Roibs, Anxo Cereijo ..............................................................43
Roodhouse, Simon .................................................................46
Rosethorn, Helen ....................................................................11
Rotta, Carlo Patetta ..................................................................7
Russell, David .........................................................................25
Russill, Richard .........................................................................7
S
Sachs, MaryLee ......................................................................36
Saddler, Kirsty ...........................................................................9
Sadgrove, Kit .............................................................................4
Sadler, Philip ...........................................................................27
Safety Culture ............................................................................6
Salama, Alzira .........................................................................29
Salkeld, Derek ...........................................................................2
Samociuk, Martin .....................................................................7
Sangiorgi, Daniela ..................................................................43
Sargeant, Malcolm ................................................................2,8
Saunders, Jane .......................................................................11
Schaik, Paul van .....................................................................47
Schaper, Michael ...............................................................26,28
Schieffer, Alexander ..........................................................28,31
Schipper, Ron ..........................................................................17
Schoonveld, Ed .......................................................................45
Second Order Project Management ........................................17
Shared Services in Finance and Accounting ..........................22
Shaw, Howard ...........................................................................6
Shermon, Dale ........................................................................14
Shopping 3.0 ............................................................................36
Short Guide to Cartel Risk .........................................................6
Short Guide to Compliance Risk ...............................................6
Short Guide to Corruption Risk .................................................6
Short Guide to Customs Risk ...................................................7
Short Guide to Equality Risk .....................................................7
Short Guide to Ethical Risk........................................................7
Short Guide to Facilitating .........................................................6
Short Guide to Fraud Risk ..........................................................7
Short Guide to Kidnap and Ransom Risk .................................6
Short Guide to Operational Risk ................................................7
Short Guide to Pandemic Risk ..................................................6
Short Guide to Political Risk ......................................................7
Short Guide to Procurement Risk..............................................7
Short Guide to Reputation Risk .................................................7
Shorthose, Jim ........................................................................41
Siedel, George .........................................................................33
Silvius, Gilbert .........................................................................17
Six Sigma in HR Transformation .............................................10
Siyanbola, Willie .....................................................................28
Slawsky, Jeff ............................................................................22
Smith, Brian D. .......................................................................44
Smith, Jonathan .....................................................................23
Smith, Teresa L..........................................................................8
Smythe, John ..........................................................................24
Snape, Amelie ...........................................................................6
Social Infrastructure of Project Management, The .................17
Social Media in Public Services ...............................................32
Solvency II ................................................................................20
Sparrow, Andrew ...............................................................38,39
Spirituality and Corporate Social Responsibility .....................26
Stakeholder Relationship Management .................................14
Stamatakis, Emmanuel ..........................................................43
Stamm, Bettina von ................................................................29
Stewart, Karl............................................................................11
Stock Market Efciency .............................................................4
Strategic Project Risk Appraisal and Management ................18
Strategic Review .......................................................................23
Strategy Mapping for Learning Organizations ........................20
Styhre, Alexander....................................................................38
Style, Charles ..........................................................................23
Successful OSS Project Design and Implementation ............38
Supply Chain in the Pharmaceutical Industry .......................45
Sustainability in Project Management ...................................17
Sustainable Growth in a Post-Scarcity World..........................27
Systems Cost Engineering......................................................14
Systems Leadership ................................................................11
Systems, Relationships and Performance .............................40
Szczepanek, Tony ....................................................................14
T
Talbot, John .............................................................................46
Talboys, Graeme K. .................................................................41
Talent Management in the Developing World ........................34
Tame, Messy and Wicked Risk Leadership .............................18
Tattam, David ............................................................................7
Taylor, John Bernard .................................................................6
Taylor, Peter .............................................................................12
Teaching and Learning at Business Schools ..........................48
Terrorism, the Worker and the City ............................................3
Third Sector Performance ........................................................32
Thiry, Michel ............................................................................19
Thornton, George ......................................................................8
Thorpe, Richard ......................................................................10
Thurman, Paul ....................................................................29,32
Tiplady, Brian ...........................................................................45
Tobutt, Clive ...............................................................................9
Tomlinson, Edward C. ...............................................................5
Tong, Junie T. ...........................................................................30
Toni, Alberto Felice De ............................................................33
Tools for Complex Projects ......................................................15
Totterdill, Peter ........................................................................28
Tovey, Mike ...............................................................................43
Towards Ecological Taxation ....................................................25
Training in Organisations ........................................................46
Transformation Management .................................................31
Transforming Government and Public Services .....................13
Transforming Trade Policy in an Arab State ............................30
Trilova, Anna .........................................................................29
Truel, Catherine .........................................................................7
Turner, J Rodney .................................................................15,18
U
Ullah, Philip .............................................................................20
Understanding Creative Business..........................................41
Understanding Risk Analysis ...................................................2
Understanding Work-Based Learning .....................................46
Unger, Alexander ....................................................................37
Universal Design ......................................................................42
User-Generated Content and the Law ....................................38
Using Psychology in Project Management ............................12
V
Value in Due Diligence ............................................................21
Value Management ..................................................................12
Vanhamme, J. .........................................................................37
Vanhamme, Jolle .............................................................23,37
Vettori, Stella ...........................................................................25
Vulnerable Workers .....................................................................2
W
Ward, Garth .............................................................................15
Ward, Victoria ..........................................................................23
Wealth, Welfare and the Global Free Market............................26
Weiss, Philip............................................................................32
Wesley, David ..........................................................................29
West, David .............................................................................13
Whalley, Jason ........................................................................29
Whewell, Rob ..........................................................................45
Williams, Tony ...........................................................................8
Winter, Mark ............................................................................14
Women in Management Worldwide ........................................33
Working Together ........................................................................9
Working Without Goals ..............................................................8
Workplace Innovation ..............................................................28
Wright, Marc ...........................................................................10
Wright, Tessa .............................................................................9
Wulfen, Gijs van ......................................................................42
Wylie McVay Jr, D. ..................................................................44
Y
Yeadon, Joan .............................................................................2
Z
Zack, Malcolm...........................................................................6
Zafar, Samee ...........................................................................22
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