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UNIT 3 : SAFETY AND QUALITY

CONTROL
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
CONSTRUCTION PLANNING AND MANAGEMENT
Total Quality Management
Quality Concepts
For Construction

Workmanship (quality of constructed work)
Integrity (according to drawings and specifications)
Completion time in the project according to clients
requirements
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Quality Concepts
Zero Defects
states that there is no tolerance for errors within the system. The
goal of all processes is to avoid defects in the product or service.

The Customer is the Next Person in the Process
based on providing the internal organization a system that
ensures the product or service is transferred to the next person in
the process in a complete and correct manner


Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Quality Management Complements Project
Management
QM & PM both recognize the importance of
four (4) basic principles:

Customer satisfaction
Prevention over inspection
Management responsibility
Continuous improvement
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
1. Customer Satisfaction
Understanding, evaluating, defining, and managing
expectations so that customer requirements are
met:
Conformance to requirements
Fitness for use
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
The cost of preventing mistakes is generally
much less than the cost of correcting them,
as revealed by inspection/assessment

2. Prevention over Inspection
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
3) Management Responsibility
Success requires the participation of all members of the
team, but management is responsible to provide the
resources to succeed.
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
The plan-do-check-act
cycle is the basis for
quality improvement.

Quality improvement
initiatives can improve the
quality of project
management as well as
the quality of the product.
4. Continuous Improvement
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Quality Plan (PLAN)
1. Inputs
1.1 Quality Improvement
1.2. Quality Policy
1.3 Project Description
1.4. Standard Regulation
2. Tools and Techniques
2.1. Benefit/Cost analysis
2.2 Benchmarking
2.3 Flowcharting
3. Outputs
3.1 Quality Mgt Plan
3.2 Operational Definitions
3.3 Checklist
3.4 Quality Bassline
3.5. Quality Checklist
3.6. Project Management Plan
(Update)
Quality Assurance (DO)
1. Inputs
1.1 Quality Improvement
1.2. Results of Quality
Control
Measurement
1.3 Operational
Definitions
2. Tools and Techniques
2.1. Quality Planning
2.2 Tools and Techniques
2.3 Quality Audits
3. Outputs
3.1 Quality Improvement
Quality Control (CHECK)
1. Inputs
1.1 Work Results
1.2. Quality Mgt Plan
1.3 Operational Definition
1.4. Checklist
2. Tools and Techniques
2.1. Inspection
2.2 Seven New Quality
Control Tools
2.3 Other Quality Mngt Tools
and Techniques
3. Outputs
3.1 Quality Improvement
3.2 Acceptance Decision
3.3 Rework
3.4 Completed Checklist
3.5. Process Adjustments
Quality Improvement (ACT)
1. Inputs
1.1 Quality Improvement
Philosophy and
Principles
2. Tools and Techniques
2.1. Suggestion Scheme
2.2. 5S
2.3 Work Simplification
2.4. Quality Control Circle
2.5. ISO 9000
3. Outputs
3.1 Improved Quality
Standard
CONSTRUCTION PROJECT QUALITY MANAGEMENT
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Quality Assurance - evaluating overall project performance on a regular basis to
provide confidence that the project will satisfy the relevant quality standards
1. Input
Quality Management Plan
Results of quality control measurement
Operational Definitions
2. Tools and Techniques
Quality Planning (Tools and Techniques)
Quality Audits
3. Outputs
Quality Improvements
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Quality Control - monitoring specific project results to determine if they comply with the
relevant quality standards and identify ways to eliminate causes of unsatisfactory
performance
1. Input
Works results
Quality Mngt Plan
Operational Definition
Checklist
2. Tools and Techniques
Inspection
Seven New Quality Control Tools
(Pareto Analysis, Data Tables, Cause-Effect Analysis, Trend Analysis
Histograms, Scatter Diagrams, Control Charts) and other Management Tools
and Techniques
3. Outputs
Quality Improvements
Acceptance Decisions
Rework
Completed Checklist
Process Adjustments
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Quality Improvement - includes taking action to increase the effectiveness and efficiency
of the project maintaining and improving the current standard
1. Input
Quality Improvement Philosophy and Principles
2. Tools and Techniques
Suggestion Scheme
5s (Sort, Systematize, Sweep, Sanitize, Self-Discipline)
Work Simplification (Work Measurement & Work Study)
Quality Circle
ISO 9000 (Quality Management System Standards)
3. Output
Improved Quality Standard
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
CONDUCTING SWOT ANALYSIS
PROJECT PLANNING STRATEGY
What STRENGTHS do we have? How can we take advantage of them?
What WEAKNESSES do we have? How can we minimize the impact of these?
What OPPORTUNITIES are there? How can we capitalize on them
What THREATS might prevent us from getting there? (consider technical
obstacles, competitive responses, values of people within your organization,
and so on)
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
SWOT ANALYSIS
External
Internal
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control
Factors Examples

Internal
Strengths Abilities, core competencies, capabilities
resources, weakness of the competition, or
the opposing sources
Weaknesses Critical parts of the organization to
strengthen or hide from competitors.
Failures, defeats, loses and inability to
match up with the dynamic situation

External
Opportunities Possibilities/benefits of what can be done
and where effectiveness is possible
Threats The pitfalls and the dangers, the variations
and exceptions possible, changes in business
environment, PEST forces (political,
economic, social, technological)
Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT
Safety and Quality Control