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WORKSESSION
Tuesday,July15,20141:00P.M.
AClosedSessionisscheduledfrom12:001:00P.M.todiscusslegal,contractualandrealestatematters.
AGENDA
1. CALLTOORDER
2. REPORTONCLOSEDSESSIONTuesday,July15,201412:001:00p.m.
3. ACKNOWLEDGEMENTSANDRECOGNITIONS
4. COMMENTSFROMTHEPUBLIC
AnypersonwhomaywishtospeakonamatterscheduledfordiscussionontheWorkSessionAgenda
maybeheardduringCommentsfromthePublicforaperiodofthree(3)minutesorsuchtimeasmay
bedeemedappropriatebytheCouncilPresident.Anyonewishingtobeheardshallstatetheirname,
addressandtheAgendaitemonwhichheorshewishestospeak.
5. NEWBUSINESS
A. BidOpenings
1. FrontLoadRefuseTruck
2. SideLoadRefuseTruck
B. DiscussionofAdvertisingAgreementpresentedbyTourismDirector
C. RequesttoSoleSourcePurchaseFournierRotaryPresspresentedbyWastewaterSuperintendent
D. RequesttoApproveSoleSourcePurchaseofEMSTrainingServicespresentedbyDeputyFireChief
6. ADJOURN
WORK SESSION -MAYOR AND CITY COUNCIL
TUESDAY, JULY 15, 2014
2. Report on Closed Session July 15, 2014 12:00 p.m.
1:00 p.m. Legal, Contractual and Real Estate Matters
NOTICE OF CLOSED SESSION OF MAYOR & CITY COUNCIL OF OCEAN CITY
AUTHORITY: State Government Article: Section 10-508(a) Annotated Code of Maryland
PURPOSES:
1. To discuss:
(i) the appointment, employment, assignment, promotion, discipline, demotion,
compensation, removal, resignation or performance evaluation of
appointees, employees or officials over whom it has jurisdiction; or
(ii) any other personnel matter that affects one or more specific individuals;
2. To protect the privacy or reputation of individuals with respect to a matter that is
not related to public business
X
3. To consider the acquisition of real property for the public purpose and matters
directly related thereto;
4. Consider a matter that concerns the proposal for a business or industrial
organization to locate, expand or locate in the state;
5. Consider the investment of public funds;
6. Consider the marketing of public securities;
X 7. Consult with counsel to obtain legal advice;
8. Consult with staff, consultants or other individuals about pending or potential
litigations;
9. Conduct collective bargaining negotiations or consider matters that relate to the
negotiations;
10. Discuss public security if the public body determines that public discussion
would constitute a risk to the public or public security, including;
a) the deployment of fire and police services and staff; and
b) the development and implementation of emergency plans
11. Prepare, administer or grade a scholastic, licensing or qualifying examination;
12. Conduct or discuss an investigative proceeding on actual or possible criminal
conduct;
13. Comply with a specific constitutional, statutory or judicially imposed
requirement that prevents public disclosures about a particular proceeding or
matter; or
X
14. Before a contract is awarded or bids are opened, discuss a matter directly related
to a negotiation strategy or the contents of a bid or proposal, if public discussion
or disclosure would adversely impact the ability of the public body to participate
in the competitive bidding or proposal process
DATE AND TIME: Tuesday, July 15, 2014 12:00 p.m.
PLACE: City Hall
SUBJ ECT: Legal, Contractual and Real Estate Matters
VOTE: UNANIMOUS
OTHER: FOR:
AGAINST:
ABSTAIN:
ABSENT:
REPORT OF CLOSED SESSION
OF THE MAYOR AND CITY COUNCIL OF OCEAN CITY
Prior to the open session of the Mayor and City Council being held on Tuesday, J uly
15, 2014, a closed session was held on Tuesday, J uly 15, 2014. The following is a
report of the closed session.
1. A statement of the time, place, and purpose of the closed session is attached.
2. A record of the vote of each member as to closing the session is attached.
3. A citation of the authority under the law for closing the session is attached.
4. (a) Topics of Discussion: Legal, Contractual and Real Estate Matters
(b) Persons present:
Mayor Richard Meehan
City Manager David Recor
Council President Lloyd Martin
Council Secretary Mary Knight
Council Members Doug Cymek; Margaret Pillas; Brent Ashley; Dennis Dare and
J oe Mitrecic
City Solicitor Guy Ayres
Public Works Director Hal Adkins
Executive Office Associate Diana Chavis
Action(s) taken:
Motion to close meeting:
Time adjourned:
WORK SESSION -MAYOR AND CITY COUNCIL
TUESDAY, JULY 15, 2014
4. COMMENTS FROM THE PUBLIC
Any person who may wish to speak on a matter scheduled for discussion on the Work
Session Agenda may be heard during Comments from the Public for a period of three
(3) minutes or such time as may be deemed appropriate by the Council President.
Anyone wishing to be heard shall state their name, address and the subject on which
he or she wishes to speak.
WORK SESSION -MAYOR AND CITY COUNCIL
TUESDAY, JULY 15, 2014
5. NEW BUSINESS
A. Bid Openings
1) Front Load Refuse Truck
2) Side Load Refuse Truck
Note: Please acknowledge bids and remand to staff for review.
Vendor Bid
Barr International, Inc.
2407 N. Salisbury Blvd.
Salisbury, MD 21801
Wayne Hoke
410-546-1122
wfhoke@barrtruck.com
Elliott Equipment Co., Inc.
Elliott/Wilson Trucks
327 N. Aurora Street
Easton, MD 21601
Beth Brittingham
410-822-0066
beth@ewtrucks.com
Golden Equipment
PO Box 873
393 Mars Valencia Road
Mars, PA 16046
Leslie Bennett
724-625-3100
golden4pa@hotmail.com
GranTurk Equipment Co., Inc.
One Schuylkill Parkway
Building B
Bridgeport, PA 19405
Joel Chernin
610-659-6798
jchernin@granturk.com
Harvey Mack Sales
30299 Foskey Lane
Delmar, MD 21875
Mike Heleva
410-896-3562
mheleva@harveytruckcenter.com
Ingold, Inc.
P. O. Box 548
Bel Air, MD 21014
Glenn Ingold
410-879-9114
ingolds@bellatlantic.net
Front Load Refuse Truck
Vendor Listing
Vendor Bid
Front Load Refuse Truck
Vendor Listing
McNeilus
P. O. Box 219
941 Hemlock Road
Morgantown, PA 19543
Mark McLaughlin
610-286-0400
mmclaughlin@mcneilusco.com
Maryland Industrial Trucks
1330 W. Nursery Road
Linthicum, MD 21090
Mike Moylan
443-386-2219
mmoylan@mdindustrialtrucks.com
Mid-Atlantic Waste Systems
10641 Cordova Road
Easton, MD 21601
Jack Mason
410-820-7188 Ext. 3003
jmason@mawaste.com
Peterbilt of Baltimore
5100 Holabird Avenue
Baltimore, MD 21224
Sean Walsh
410-342-3400
swalsh@thepetestore.com
Tidewater Mack, Inc.
310 Bulldog Drive
Chesapeake, VA 23320
Richard H. Doub
800-359-6225
rdoub@tmitruck.com
Toms Truck Sales, LLC
8620 Quarry Road
Manassas, VA 20110
Tom Hugill
800-361-7305
tom@tomstrucksales.com
Vendor Bid
Front Load Refuse Truck
Vendor Listing
Waste Equipment Sales & Service LLC
3300A Transway Road
Halethorpe, MD 21227
Mike Adcock/Tim Burns
443-324-2965
anthony@wess.us
ADVERTISEMENT
Town of Ocean City, Maryland
Front Load Refuse Truck
The Town of Ocean City is seeking bids from qualified and experienced vendors to provide one
(1) Front Load Refuse Truck in conformity with the specifications detailed in the Bid Documents.
Bid Documents for the Front Load Refuse Truck may be obtained from the Town of Ocean Citys
Procurement Department by either e-mailing the Procurement Manager, Catrice Parsons, at
cparsons@oceancitymd.gov or by calling 410-723-6643 during normal business hours, or via
the Towns website, http://oceancitymd.gov/City_Manager/bids.html. Vendors are responsible
for checking this website for addenda prior to submitting their bids. The Town of Ocean City is
not responsible for the content of any Bid Document received through any third party bid
service. It is the sole responsibility of the vendor to ensure the completeness and accuracy of
their Completed Bid Documents.
Sealed Bid Documents are due no later than 4:30 PM, Monday July 14
th
, 2014 and will be
opened and read aloud at the Work Session Meeting the following day at 1:00 PM, Tuesday July
15
th
, 2014. Bids are to be submitted to The Mayor and City Council of Town of Ocean City, Attn:
City Managers Office, 301 N. Baltimore Avenue, Ocean City, Maryland 21842. Late Completed
Bid Documents may or may not be accepted, Council will use their discretion in determining
acceptance of late Completed Bid Documents.
Minority business enterprise vendors are encouraged to compete for award of said Goods.
Catrice Parsons, CPSM
Procurement Manager
Town of Ocean City, Maryland
Vendor Bid
Barr International, Inc.
2407 N. Salisbury Blvd.
Salisbury, MD 21801
Wayne Hoke
410-546-1122
wfhoke@barrtruck.com
Elliott Equipment Co., Inc.
Elliott/Wilson Trucks
327 N. Aurora Street
Easton, MD 21601
Beth Brittingham
410-822-0066
beth@ewtrucks.com
Golden Equipment
PO Box 873
393 Mars Valencia Road
Mars, PA 16046
Leslie Bennett
724-625-3100
golden4pa@hotmail.com
GranTurk Equipment Co., Inc.
One Schuylkill Parkway
Building B
Bridgeport, PA 19405
Joel Chernin
610-659-6798
jchernin@granturk.com
Harvey Mack Sales
30299 Foskey Lane
Delmar, MD 21875
Mike Heleva
410-896-3562
mheleva@harveytruckcenter.com
Ingold, Inc.
P. O. Box 548
Bel Air, MD 21014
Glenn Ingold
410-879-9114
ingolds@bellatlantic.net
Side Load Refuse Truck
Vendor Listing
Vendor Bid
Side Load Refuse Truck
Vendor Listing
McNeilus
P. O. Box 219
941 Hemlock Road
Morgantown, PA 19543
Mark McLaughlin
610-286-0400
mmclaughlin@mcneilusco.com
Maryland Industrial Trucks
1330 W. Nursery Road
Linthicum, MD 21090
Mike Moylan
443-386-2219
mmoylan@mdindustrialtrucks.com
Mid-Atlantic Waste Systems
10641 Cordova Road
Easton, MD 21601
Jack Mason
410-820-7188 Ext. 3003
jmason@mawaste.com
Peterbilt of Baltimore
5100 Holabird Avenue
Baltimore, MD 21224
Sean Walsh
410-342-3400
swalsh@thepetestore.com
Tidewater Mack, Inc.
310 Bulldog Drive
Chesapeake, VA 23320
Richard H. Doub
800-359-6225
rdoub@tmitruck.com
Toms Truck Sales, LLC
8620 Quarry Road
Manassas, VA 20110
Tom Hugill
800-361-7305
tom@tomstrucksales.com
Vendor Bid
Side Load Refuse Truck
Vendor Listing
Waste Equipment Sales & Service LLC
3300A Transway Road
Halethorpe, MD 21227
Mike Adcock/Tim Burns
443-324-2965
anthony@wess.us
ADVERTISEMENT
Town of Ocean City, Maryland
Side Load Refuse Truck
The Town of Ocean City is seeking bids from qualified and experienced vendors to provide one
(1) Side Load Refuse Truck in conformity with the specifications detailed in the Bid Documents.
Bid Documents for the Side Load Refuse Truck may be obtained from the Town of Ocean Citys
Procurement Department by either e-mailing the Procurement Manager, Catrice Parsons, at
cparsons@oceancitymd.gov or by calling 410-723-6643 during normal business hours, or via
the Towns website, http://oceancitymd.gov/City_Manager/bids.html. Vendors are responsible
for checking this website for addenda prior to submitting their bids. The Town of Ocean City is
not responsible for the content of any Bid Document received through any third party bid
service. It is the sole responsibility of the vendor to ensure the completeness and accuracy of
their Completed Bid Documents.
Sealed Bid Documents are due no later than 4:30 PM, Monday July 14
th
, 2014 and will be
opened and read aloud at the Work Session Meeting the following day at 1:00 PM, Tuesday July
15
th
, 2014. Bids are to be submitted to The Mayor and City Council of Town of Ocean City, Attn:
City Managers Office, 301 N. Baltimore Avenue, Ocean City, Maryland 21842. Late Completed
Bid Documents may or may not be accepted, Council will use their discretion in determining
acceptance of late Completed Bid Documents.
Minority business enterprise vendors are encouraged to compete for award of said Goods.
Catrice Parsons, CPSM
Procurement Manager
Town of Ocean City, Maryland
WORK SESSION -MAYOR AND CITY COUNCIL
TUESDAY, JULY 15, 2014
5. NEW BUSINESS
B. Discussion of Advertising Agreement presented by Tourism
Director
TOWN OF
The White Marlin Capital of the World
TO: The Honorable Mayor, Council President and Members of Council
THRU: David L. Recor, ICMA-CM, City Manager
FROM: Donna Abbott, Tourism & Marketing Director
RE: Advertising agency contract discussion
DATE: July 9, 2014
ISSUE(S): Discussion of the advertising agency contract
SUMMARY: The town and MGH are parties to an advertising agreement. The
current renewal expires December 31, 2014. MGH offered an
additional two-year or three-year extension, starting on January
1, 2015. All terms and conditions included in the original
agreement would continue for this renewal, with no increase in
fees. The offer was presented to the Tourism Commission on
June 12. The Tourism Commission voted unanimously to forward
a recommendation to the Mayor and Council for review and
approval of a three-year MGH contract extension of the MGH
contract.
The Council voted 4-1, with Councilmember Ashley opposed and
Councilmembers Pillas and Mitrecic absent, to approve a three-
year extension of the MGH contract on June 24, 2014.
Councilmember Mitrecic provided a letter of support that was
read into the record.
FISCAL IMPACT: Funds come from the advertising budget and would remain at
the current monthly rate of $22,958.
RECOMMENDATION: Execute 3-year agreement.
Goal: 1
st
Class Resort and Tourist Destination
ALTERNATIVES: Defer to Mayor and Council.
RESPONSIBLE STAFF:
Donna Abbott, Tourism & Marketing Director
COORDINATED WITH: Tourism Commission
ATTACHMENT(S): Updated agency contract
Agenda Item # 5B
Council Meeting July 15, 2014
Advertising Agreement
This agreement made and entered into this first day of January 2015 by and between the Mayor
and City Council of Ocean City, a Maryland Municipal corporation (hereinafter referred to as Town and
MGH Advertising, Inc., a Maryland corporation (hereinafter referred to as Agency).
Witnesseth:
Whereas, Town is responsible for the marketing and promotion of Ocean City as a vacation and
tourism destination.
Whereas, Town is owner and operator of the Roland E. Powell Convention Center located at 4001
Coastal Highway, Ocean City, MD 218423235.
Whereas, the Agency submitted proposals for advertising services to be performed for both the
Town as a vacation and tourism destination and the Convention Center.
Whereas, the Agency is qualified advertising agency selected to represent the Town in advertising
and marketing programs during the term of this agreement.
Now therefore, in consideration of the terms, covenants and conditions hereinafter contained to
be kept and performed by the respective parties it is agreed as follows:
I. AGENCY SERVICES
Agency shall include the following in its scope of services as advertising representative of the Town:
Order the space, radio, or television time, or other means to be used for advertising, endeavoring
to secure the most advantageous rates available.
Check and verify insertions, displays, broadcast or other means used, to such a degree as is usually
performed by agencies.
Act as agent for the Town as disclosed principal in purchasing advertising material in behalf of the
Town.
To coordinate, plan and institute with the Department of Tourism on all advertising programs,
issues and matters relating to the needs of the Town and Convention Center as directed by the
Town.
To update the Tourism Commission of the Town on a monthly basis as to the status of all
advertising campaigns instituted by the Town and Agency.
To update the Mayor and City Council of the Town of Ocean City on a semiannual basis as to
advertising campaigns instituted by the Town and Agency.
To share any and all information regarding Ocean City as a vacation destination that the Agency
may have accumulated as a result of survey, phone polling or any other means at the disposal of
the Agency.
To use its best efforts to aid and assist the Town in its public relations programs relating to
tourism marketing and convention sales.
II. AGENCY COMPENSATION
As compensation for the Agencys representation of the Town and the Convention Center in
advertising and marketing programs as outlined and directed by the Town, the following
retainer and commission rates shall be paid to the Agency by the Town. MGH agrees to
hold the fee at the current rate through December 31, 2017.
A. Monthly Fee: TwentyTwo Thousand Nine Hundred FiftyEight Dollars ($22, 958.)
Monthly fee to be paid by the Town to the Agency on the first day of each month during
the term of this agreement
B. Media Commission: NONE
C. Scope of Services
Account Service
Facilitate all client requests through the various departments of the agency
Manage the internal development of creative campaigns, including TV, print, interactive, radio,
outdoor, and collateral production
o Develop creative briefs
o Work with traffic department to ensure that all deadlines are met
o Facilitate client approval of creative concepts and individual components of each campaign
Review and facilitate approval of media buys and added value
Manage the development and execution of creative and/or media for Tourism, Group Tour and
Travel, Meetings, Special Events, Golf, The White Marlin Open and any other Town department as
needed.
Develop and facilitate approval of ad text content for interactive placements
Create traffic instruction forms for all TV, cable & radio flights to be distributed to each station
Execute all added value promotions
o Work with Creative team to develop copy points
o Distribute copy points, banners and logos to appropriate stations
o Coordinate details on all promotional trip giveaways
o Work with stations to execute manage and execute events as needed
Manage creative print resizes and custom ads for CVB as needed
Compile and provide Ocean City with monthly campaign reports on Media, PR, WOM, Interactive,
and Creative efforts
Creative
Conceptualize new campaigns and produce all advertising creative
o TV
o Print
o Radio
o Interactive
o Outdoor
o Collateral
Manage the production of TV and radio spots
o Casting
o Recording
o Editing
Resize print ads for various publications
Develop flats and programmed versions of each interactive banner for multiple ad placements
Public Relations
Approach and tactics
Secure timely and strategic media coverage on behalf of Ocean City at the regional and national
levels
Produce an implied third party endorsement from the media and complement the branding
messages conveyed in the towns advertising and other forms of marketing communications, all
without the cost of placing paid media
Outreach tactics
o Create events in target markets to generate media interest in Ocean City
o Pitch, schedule and offer onsite support for media tours/news conferences in major media
markets at least one time per market during the peak season
o Develop key messages for official spokespersons to use during media interview
o Secure regional and national news coverage about major town events and holiday
o Secure regional and national news coverage about the towns advertising campaign
o Share news coverage through the towns official social networking sites
Client Service
Communicate daily with Tourism Director for Ocean City, to ensure all newsworthy opportunities
are identified and communicated to relevant media
Provide formal PR updates to the Department of Tourism as part of the agencys monthly reports
Attend at least two Tourism Commission meetings (second Monday of each month) to discuss PR
initiatives typically once in the winter to preview the campaign and once in the fall to share
results.
Word of Mouth
Approach and tactics
Manage the towns first ambassador group, the OC Insiders, who are charged with spreading
positive information about the vacation destination
o These ambassadors complete two primary tasks: responding to potential visitors
questions and creating positive buzz about Ocean City on a variety of sites
Tactics:
o Recruitment and regular communication with ambassadors
o Manage incentives for ambassadors
o Daily management of ambassador Q&A site (www.ococean.com) to monitor content
o Regular monitoring of target outlets to identify ambassador task opportunities on forums,
blogs, social networks, etc.
Client Service
Regularly communicate with Director of Tourism for Ocean City, to identify new ambassador task
opportunities and to ensure that all ambassador activities are tied into the towns public
relations/marketing efforts and to coordinate ambassador incentives
Provide monthly reports to Ocean City on the results of the ambassador campaign
Social Media Marketing
Approach and tactics
Create a social media marketing campaign for Ocean City, which includes developing a presence
for the town on top performing social networks. This tactic aims to increase awareness and buzz
for ocean City, while developing closer relationships between the town, its businesses, and
potential visitors.
Tactics:
o Management and daily updates of Ocean City profiles on the following sites:
Facebook
Twitter
Flickr
YouTube
o Monitor user comments and content on social media sites
o Provide regular responses to user comments and content on social media sites
o Support public relations and advertising efforts through social media profiles
Client Service
Communicate regularly with Director of Tourism for Ocean City, to ensure that all content relayed
through the towns social media profiles are aligned with Ocean Citys overall messaging
Provide monthly reports to Ocean City on the results of the social media marketing efforts
Media Planning and Buying
Research all media options based on the target audience, budget, timing and objectives
Utilize research tools to develop the optimal media recommendation
o Nielsen National television & online audience data
o Arbitron National radio audience data
o Scarborough & Simmons Consumer behavior reporting
o MediaMaster Reach and frequency forecast program
o SQAD Marketbymarket TV & radio cost indicators
o SRDS Research Multimedia contact resource
o CMR Competitive Media Reporting
Create media presentations for client approval
Upon client approval, facilitate media buys
Create media authorizations
Create media summaries for each medium
Generate all media orders to each vendor
o STRATA Media analysis & buying system
Work with account services & creative departments to provide media specifications and materials
deadlines
Negotiate added value in the form of discounted ad rates/costs, bonus spots/insertions, premium
positioning, billboards, sponsorships, promotions & trip giveaways, endorsements, etc.
Monitor all ad placements for optimal positioning and impact
Facilitate any makegoods to guarantee maximum impact and timing
Coordinate with accounting all billing and invoices to minimize discrepancies
Create and provide final media recaps and summaries of campaign media plan results
Interactive Media Planning and Buying
Research networks and properties to make online recommendations
Create online media plan and presentation
Create media authorization upon plan approval
Create and send all Insertion Orders
Create ad specification sheet of all media properties for the Account Director and the Traffic
Department
Work with Account Director, Traffic Department and PointRoll to ensure campaign launch
Google and Yahoo Setup and Optimization:
Create keyword lists from website, search queries, upcoming trends in search, and past keywords
that performed with high CTRs
Create text ads from website, past keywords that performed with high CTRs, and past text ads that
performed with high CTRs
Compare SEM keywords to SEO keywords
Create campaigns in Google and Yahoo
Bid on keywords on a regular basis to ensure ads are appearing on first page (preferably in top
three positions)
Optimize keyword match types to ensure end users are seeing ads related to their searches
Link Ocean City search campaign to Analytics to note high bounce rates on SEM keywords, note
low time spent/visit and time spent/page on SEM keywords
Google and Yahoo Reporting:
Report on total monthly impressions, clicks, cost per clicks, and click through rate
Compare to monthtomonth results and yeartoyear results
Report on top keywords and top cities searching
Report on high bounce rates on SEM keywords, low time spent/visit and time spent/page on SEM
keywords
Mediaplex Ad Serving:
Create campaign placements by property
Generate and distribute tags to each property by ad placement
Mediaplex Reporting (standard ad units):
Monitor the campaign by property on a weekly basis to determine pacing and how each ad unit is
performing. Work with each media property if there are any over or under delivery issues.
Report on impressions, clicks, and CTR for each site, ad size, and creative variation
Recommend removal of ad sizes/placement based on performance
Pointroll Reporting (rich media ad units):
Monitor the campaign by property on a weekly basis to determine pacing and how each ad unit is
performing. Work with each media property if there are any over or under delivery issues.
Report on impressions, clicks, CTR, interactions, interaction rate, video replays, and video
completion for each site and placement
Interactive Development
Daily monitoring of Visitor feedback
Weekly monitoring of Google Analytics
Provide interactive strategic recommendations based on visitor feedback and Google analytics
(bounce rates, exit pages, time on site, content analyses, etc.)
Hold weekly internal web management meetings
Hold status calls with the client every Wednesday and as needed to review progress and
outstanding items
Management of any new functionality (design, functional documentation, code implementation,
testing q/a, launch)
SEO
o Ongoing SEO review of keyword performance
o Content alterations for additional keywords or increase keyword ranking performance
o Ongoing code changes based on keyword performance
o Quarterly ranking reports and recommendations for code/content optimization
Provide content recommendations based on visitor feedback and industry trends for better
usability
Implement membership changes in a timely fashion
Hosting and ongoing server maintenance
Constant Quality Assurance testing throughout the entire website with any new addition of code
to the website
Troubleshoot bugs and provide fixes/solutions in a timely fashion
Monitor Server performance load balancing, global search queries, hacker protection, bandwidth
monitoring
Maintain and create smart phone applications
Maintain Content Management System
Administration
Manage accounting, billing and reconciliation of all vendor invoices
D. Other Services
In the event Town desires to utilize Agencys other services, there shall be no ad
production markup.
There shall be no markup in the production of any direct mail, brochures, or display
materials.
Public Relations: All public relations agency fees shall be included in the monthly fee
as outlined in
A. above.
Overhead Expense: There shall be no charge for normal agency office expense, i.e.,
long distance telephone calls, faxing, and travel to and from Ocean City for regular
meetings.
Nothing in this agreement shall obligate the Town to utilize Agencys other services as above. The
Town shall have the right to have other services performed by other organizations if it is in the best
interest of the Town.
E. Refund and Credits
In regards to purchases and other expenditures made on behalf of the Town by the Agency,
Agency will refund or credit Town with any and all discounts, rebates, commissions, differentials and
similar items received by Agency and will give Town full benefit of any savings that may result from
quantity or special purchases.