Manufacturing . at Sri Sarveswara Garments - TI!P! A P"#$%T $P"T Submitted by &.S.G!'A eg.'o()*+*,-*.*/* In partial fulfllment for the reward of the degree Of MAST$ "0 1!SI'$SS A2MI'ISTATI"' #.# %"33$G$ "0 $'GI'$$I'G A'2 T$%4'"3"G5 TI%45-*,. 2 A1STA%T The project has undertaken at Sri Sarveshwara Garments, for the period of 5 days in the area of production management. The project was related to the Process of Textile anufacturing of the garments and also includes the survey of customer satisfaction. The survey has done on the various customers and exporters in Tirupur.The survey has done through Personal !nterview with the help of "uestionnarie.The #andom Sampling ethods was used in the survey. $nd most of the customer%s opinion that there satisfied with "uality, &ariety, 'ffers, $wareness and value for money of the product. This project summary provides the key findings of customer satisfaction level of the Garments. TA13$ "0 %"'T$'T 3 %4APT$
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1 1.1 Introduction 3 1.2 Importance of Customer Service 5 II 2.1 Company Profle 6 III 3.1 Production Process of Textile anufacturin! 12 3.2 "arn 13 3.3 #nittin! 16 3.$ %yein! 1& 3.5 Cuttin! 2' 3.6 Textile Printin! 21 3.( Stitc)in! 23 3.& *uality ana!ement 25 3.+ a Ironin! 2( 3.+ , Pac-in! 2( I. $.1 Samples 2& . 5.1 /indin!s 31 Conclusion 32 0nnexure 33 $ %4APT$ I I'T"2!%TI"' 5 "uality, price and service are three factors that are critical to the success of any sales effort. The a(ove factors are the integral part of any company%s production strategy from the start. Properly handled, service can (e a foundation for growth. !gnored or left to chance, it can cause an effort to fail in production. )specially service is the prompt delivery of the product. !t is a user or service manual modified to meet your customer%s needs. !t is knowledgea(le, cost*effective maintenance or replacement. The "uality, price and service factors vary (y the Product type and the distri(ution channel employed. 'n the other hand, the characteristics of consumer dura(les and some consumer demands that service is availa(le. +or products, service is a feature expected (y the consumer. !n fact, foreign (uyers of industrial goods typically place service at the forefront of the criteria they evaluate when making a purchase decision. 6 Im6ortance of %ustomer Service $fter sales solutions re,uire a repeata(le set of services that address the after*market needs of your customers and their end*customers and suppliers. This after*market needs re,uire the organi-ation to focus on the entire customer.supplier experience from the moment they make contact until their pro(lem is resolved. The major process service after the sales perform are measured to determine the following exhi(its/ 0ost )fficiency 0ycle Time Process )fficiency and 'ther relevant productivity measures. ( %4APT$ II %"MPA'5 P"0I3$ Sri Sarveswara Garments are a professionally managed company engaged in the field of manufacturing, supplying and exporting of high ,uality knitted and hosiery garments. The & garment was started with a -eal and determination to redefine fashion in the industry. Standing on the grounds of style and elegance, it offer knitted and hosiery garments that are a(reast of the changing international trends. The garment com(ines marketing expertise and creative imagination to deliver designer garments with uni,ue textures, designs and colors. )ach garment is exclusively designed as per the changing fashion trends that reflect fine craftsmanship and elegance that suit the aesthetic tastes of their clients all across the glo(e. They serve their customers with high ,uality of products along with a wide range of variety of designs and fa(rics. Sri Sarveswara Garments, the leading manufacturer and exporter of apparel in !ndia, speciali-ing in casual wear, lingerie and high*performance thermals, chose 1ectra%s 0$2 and cutting solutions to automate and streamline their production process. $fter a ,uick and effective implementation process, the customer has seen remarka(le results/ Productivity has increased (y 345, and the company has achieved 5 to 35 savings on fa(ric. 'ptiplan, in particular, has helped garments reduce costs and save on material (y 65 compared to the manual process. The garments now enjoys the (enefits of improved ,uality, material savings, greater cost control, and the automation of processes, which has led to savings in time and la(or hours. 1ectra%s integrated solutions have ena(led garments to meet their challenges more effectively and efficiently. The challenge: The garments 7nitting was using a manual process and wanted to streamline production with an automated solution in the hope of increasing efficiency, improving cutting accuracy and enhancing productivity. The challenge they setwas to implement an automated integrated solution with faster machines that would (e even easier for their operators to use. The company aimed to reduce their operating costs even further (y using less material and energy, and to increase their productivity through non*stop automated cutting. Products The range of products we deal in are/ en8s 9ear + 1adies 9ear 7id8s 9ear +ormal 9ear Sleep 9ears Sports 9ear :ndergarments 7or8s The garment have developed core competence in the field of supplying stylish and trendy range of knitted and hosiery garments. Their collection reflects designs from the remotest anti,uity to the most elegant of contemporary statements. Their knitted garments are a (lend of traditional and contemporary styles. 9ith the voluminous experience of this industry they have acknowledged the needs and wants of their customers. Glo(ally they are serving them with ,uality. The source the garments keeping in mind the tastes and preferences of their clients (oth in domestic as well as international territory. Their ensem(les are noted for their ,uality workmanship. They ensure that the fa(ric is of the finest ,uality and a lot of emphasis is laid on the designs, color and strength of the fa(ric used. The garment have made inroads in the international market and has etched a respecta(le place for their company (y catering to the needs and wants of their clients in the overseas markets. T"TA3 MA'P"7$( $s employees are considered as the (ack (one of any organi-ation. Sri Sarveswara Garments has also got such wide strengthen of )mployees. 1' The total num(er of employees that including in all departments was approximately 6;4 workers.These employees is worked on the (asis of daily wages. $ccording to their work discipline their wages are to (e differ. There are <4 and more workers =i.e.> Supervisors, )xecutives, anagers and 'ther $dministrative workers are work on Salary (ased. 7"9I'G 4"!S "0 T4$ "GA'ISATI"'( The normal working hours oh the garment is from 4?.44 am to 4@.44 pm. This time is to (e proposed for the Superior 1evel )mployees. Aut the garment was has various timings for production level employees, !t was scheduled on the shift (asis and the supervisors has also worked on shift (asis. The production department has a scheduled from 5am to B6 pm , and B6 pm to ; pm . 2$PATM$'T A'2 ITS A%TI&IT5( Human Resource Department: The department works for the welfare of the employees as well as generally calls as the Cuman #esource 2epartment. !t takes care of welfare of the employees, salary, recruitment, selection, appointment, counseling to the employees, and settlement to the employees at the time of retirement. Production Department: Production is the functional area responsi(le for turning inputs into finished outputs through a series of production processes. The Production anager is responsi(le for 11 making sure that raw materials are provided and made into finished goods effectively. Ce or she must make sure that work is carried out smoothly, and must supervise procedures for making work more efficient and more enjoya(le. Five production sub-functions: !n the Production 2epartment function may (e split into five su(*functions/ B. The production and planning department will set standards and targets for each section of the production process. The ,uantity and ,uality of products coming off a production line will (e closely monitored. !n (usinesses focusing on lean production, ,uality will (e monitored (y all employees at every stage of production, rather than at the end as is the case for (usinesses using 6. The purchasing department will (e responsi(le for providing the materials, components and e,uipment re,uired to keep the production process running smoothly. $ vital aspect of this role is ensuring stocks arrive on time and to the right ,uality. <. The stores department will (e responsi(le for stocking all the necessary tools, spares, raw materials and e,uipment re,uired to service the manufacturing process. 9here sourcing is unrelia(le, (uffer stocks will need to (e kept and the use of computeri-ed stock control systems helps keep stocks at a minimal (ut necessary level for production to continue unhindered. D. The design and technical support department will (e responsi(le for researching new products or modifications to existing ones, estimating costs for producing in different ,uantities and (y using different methods. !t will also (e responsi(le for the design and testing of new product processes and product types, together with the development of prototypes through to the final product. The technical support department may also (e responsi(le for work study and suggestions as to how working practices can (e improved. 5. The works department will (e concerned with the manufacture of products. This will include the maintenance of the production line and other necessary repairs. The works department may also have responsi(ility for ,uality control and inspection. 12 $ key aspect of modern production is ensuring ,uality. The term ,uality means fitness for purpose i.e. a product, process or service should do exactly what is expected of it. Customer Relation Management: The 0ustomer #elation anagement is a department which solves the customer pro(lems. The main work of the 0# is to measure the satisfaction level of the customers. The department which co ordinates with exists in the company. Finance Department: The department consists of $00':ETS and !ES:#$E0) 2)P$#)T)ETS which takes care of the payment of their customers, Salary of the )mployees and maintain other financial pro(lems. %4APT$ III 13 Process of Textile Manufacturing 5A' Yarn is a long continuous length of interlocked fi(res, suita(le for use in the production of textiles, sewing, crocheting, knitting, weaving, em(roidery and ropemaking. Thread is a type of yarn intended for sewing (y hand or machine. odern manufactured sewing threads may (e finished with wax or other lu(ricants to withstand the stresses involved in sewing. )m(roidery threads are yarns specifically designed for hand or machine em(roidery. Structure of yarn: 1$ S6un yarn is made ,y t1istin! or ot)er1ise ,ondin! staple f,ers to!et)er to ma-e a co)esive t)read. T1istin! f,ers into yarn in t)e process called spinnin! can ,e dated ,ac- to t)e 2pper Paleolit)ic3 and yarn spinnin! 1as one of t)e very frst processes to ,e industriali4ed. Spun yarns may contain a sin!le type of f,er3 or ,e a ,lend of various types. Com,inin! synt)etic f,ers 51)ic) can )ave )i!) stren!t)3 lustre3 and fre retardant 6ualities7 1it) natural f,ers 51)ic) )ave !ood 1ater a,sor,ency and s-in comfortin! 6ualities7 is very common. T)e most 1idely used ,lends are cotton8polyester and 1ool8acrylic f,er ,lends. 9lends of di:erent natural f,ers are common too3 especially 1it) more expensive f,ers suc) as an!ora and cas)mere. "arns are made up of a num,er of plies3 eac) ply ,ein! a sin!le spun yarn. T)ese sin!le plies of yarn are t1isted to!et)er 5plied7 in t)e opposite direction to ma-e a t)ic-er yarn 0ilament yarn consists of flament f,ers 5very lon! continuous f,ers7 eit)er t1isted to!et)er or only !rouped to!et)er. T)ic-er monoflaments are typically used for industrial purposes rat)er t)an fa,ric production or decoration. Sil- is a natural flament3 and synt)etic flament yarns are used to produce sil-8li-e e:ects. Texturi:ed yarns are made ,y a process of air texturi4in! 5sometimes referred to as taslanizing73 1)ic) com,ines multiple flament yarns into a yarn 1it) some of t)e c)aracteristics of spun yarns. Measurement of yarn: Craft yarns "arn 6uantities are usually measured ,y 1ei!)t in ounces or !rams. In t)e 2nited States3 Canada and ;urope3 ,alls of yarn for )andcrafts are sold ,y 1ei!)t. Common si4es include 25!3 5'!3 and 1''! s-eins. Some companies also primarily measure in ounces 1it) common si4es ,ein! t)ree8ounce3 four8ounce3 six8ounce3 and ei!)t8ounce s-eins. T)ese measurements are ta-en at a standard temperature and )umidity3 ,ecause yarn can a,sor, moisture from t)e air. T)e actual len!t) of t)e 15 yarn contained in a ,all or s-ein can vary due to t)e in)erent )eaviness of t)e f,er and t)e t)ic-ness of t)e strand< for instance3 a 5' ! s-ein of lace 1ei!)t mo)air may contain several )undred meters3 1)ile a 5' ! s-ein of ,ul-y 1ool may contain only 6' meters. T)ere are several t)ic-nesses of yarn3 also referred to as 1ei!)t. T)is is not to ,e confused 1it) t)e measurement of 1ei!)t listed a,ove. T)e Craft "arn Council of 0merica is ma-in! an e:ort to promote a standardi4ed industry system for measurin! t)is3 num,erin! t)e 1ei!)ts from 1 5fnest7 to 6 5)eaviest7 =$> . Some of t)e names for t)e various 1ei!)ts of yarn from fnest to t)ic-est are called lace3 fn!erin!3 soc-3 sport3 dou,le8-nit 5or %#73 1orsted3 aran3 ,ul-y3 and super8,ul-y. T)is namin! convention is more descriptive t)an precise< f,er artists disa!ree a,out 1)ere on t)e continuum eac) lies3 and t)e precise relations)ips ,et1een t)e si4es. 0 more precise measurement of yarn 1ei!)t3 often used ,y 1eavers3 is 1raps per inc) 51pi7. T)e yarn is 1rapped snu!ly around a ruler and t)e num,er of 1raps t)at ft in an inc) is counted. ?a,els on yarn for )andcrafts often include information on !au!e3 -no1n in t)e 2# as tension3 1)ic) is a measurement of )o1 many stitc)es and ro1s are produced per inc) or per centimeter on a specifed si4e of -nittin! needle or croc)et )oo-. T)e proposed standardi4ation uses a four8 ,y8four inc)@ten8,y8ten centimeter -nitted or croc)eted s6uare3 1it) t)e resultant num,er of stitc)es across and ro1s )i!) made ,y t)e su!!ested tools on t)e la,el to determine t)e !au!e. Thread ost types of em,roidery t)read come in a sin!le si4e or 1ei!)t< an exception is pearl or perle cotton3 1)ic) comes in t)ree 1ei!)ts3 Ao. 3 5)eaviest73 Ao. 53 and Ao. & 5fnest7. Color of yarn 16 "arn may ,e used undyed3 or may ,e colored 1it) natural or artifcial dyes. ost yarns )ave a sin!le uniform )ue3 ,ut t)ere is also a 1ide selection of varie!ated yarnsB 9'ITTI'G 9nitting is a met)od ,y 1)ic) t)read or yarn may ,e turned into clot) or ot)er fne crafts. #nittin! consists of consecutive loops3 called stitc)es. 0s eac) ro1 pro!resses3 a ne1 loop is pulled t)rou!) an existin! loop. T)e active stitc)es are )eld on a needle until anot)er loop can ,e passed t)rou!) t)em. T)is process eventually results in a fnal product3 often a !arment. 1( #nittin! may ,e done ,y )and or ,y mac)ine. 9y )and3 numerous styles and met)ods of -nittin! exist. %i:erent yarns and -nittin! needles may ,e used to ac)ieve di:erent end products ,y !ivin! t)e fnal piece a di:erent colour3 texture3 1ei!)t3 or inte!rity. 2sin! needles of varyin! s)arpness and t)ic-ness as 1ell as di:erent varieties of yarn adds to t)e e:ect. Industrial 9nitting Process !t is a known fact that the main material for fa(ric construction is yarn. 7nitting is the second most fre,uently used method, after weaving, that turns yarns or threads into fa(rics. !t is a versatile techni,ue that can make fa(rics having various properties such as wrinkle*resistance, stretcha(ility, (etter fit, particularly demanded due to the rising popularity of sports wear and casual wears. $s of present day, knitted fa(rics are used widely for making hosiery, underwears, sweaters, slacks, suits and coats apart from rugs and other home furnishings. 9nitting Industry 7nitting industry is a very complex one. !t has two primary areas having their own su( divisions of speciali-ation. 'ne of the key segment of knitting industry manufactures knitted goods for garment manufacturers , sewing centers, and consumers among others. The other one produces finished apparels such as hosiery, sweaters, underwear etc. Basic Principles of Knitting 1& $ knitted fa(ric may (e made with a single yarn which is formed into interlocking loops with the help of hooked needles. $ccording to the purpose of the fa(ric, the loops may (e loosely or closely constructed. Crocheted fabric is the simplest example of knitting where a chain of loops is constructed from a single thread with the help of a hook. $s the loops are interlocked in a -nitted fabric3 it can stretc) in any direction even 1)en a lo18!rade yarn )avin! little elasticity is used. Importance of Needles in Knitting Process: The needle ,uality also affect the knitted fa(ric8s ,uality. !f the thickness of the hook differs from one needle to another then the stitches will also vary in width. Same is the case with loops which will vary in length with the needle lengths. &arious types of needles are used for making different knitted fa(rics including latch needle, spring*(eard needle, and compound needle. 1atch needle has a latch or swinging finger that closes onto the hook of the needle as it pulls the yarn through a loop in order to form a new loop. !t is used for jersey and ri( knitting. $ spring*(eard needle has a fine, springy hook looking like a (eard. This hook has to (e used with a sinker to hold the fa(ric down and a presser to close the hook as it forms the loop. !t is used for making more fine fa(rics with smaller loops. $ compound needle made up of a hook and a sliding closing element is used for faster knitting with lesser fa(ric distortion. 25$I'G 1+ 2yeing is t)e process of impartin! colours to a textile material in loose f,re3 yarn3 clot) or !arment form ,y treatment 1it) a dye. T)ey produced artifcial dyes to ac)ieve a ,roader ran!e of colors3 and to render t)e dyes more sta,le to resist 1as)in! and !eneral use. %i:erent classes of dyes are used for di:erent types of f,er and at di:erent sta!es of t)e textile production process3 from loose f,ers t)rou!) yarn and clot) to completed !arments. 0crylic f,ers are dyed 1it) ,asic dyes3 nylon and protein f,ers suc) as 1ool and sil- are dyed 1it) acid dyes3 polyester yarn is dyed 1it) disperse dyes. Cotton is dyed 1it) a ran!e of dye types3 includin! vat dyes3 1)ic) are similar to t)e ancient natural dyes3 and modern synt)etic reactive and direct dyes. Methods 2yes are applied to textile goods (y dyeing from dye solutions and (y printing from dye pastes. 5arn dyeing T)ere are many forms of yarn dyein!. Common forms are t)e at pac-a!e form and t)e at )an-s form. Cotton yarns are mostly dyed at pac-a!e form3 and acrylic or 1ool yarn are dyed at )an- form. In t)e continuous flament industry3 polyester or polyamide yarns are al1ays dyed at pac-a!e form3 1)ile viscose rayon yarns are partly dyed at )an- form ,ecause of tec)nolo!y. The common dyein process of cotton yarn with reactive dyes at pac!ae form is as follows: B. The raw yarn is wound on a spring tu(e to achieve a package suita(le for dye penetration. 6. These softened packages are loaded on a dyeing carrier8s spindle one on another. <. The packages are pressed up to a desired height to achieve suita(le density of packing. D. The carrier is loaded on the dyeing machine and the yarn is dyed. 5. $fter dyeing, the packages are unloaded from the carrier into a trolly. @. The packages are hydro extracted to remove the maximum amount of water. 2' ;. The packages are then dried to achieve the final dyed package. 0fter t)is process3 t)e dyed yarn pac-a!es are pac-ed and delivered. "emoval of dyes !n order to remove natural or unwanted colour from material, the opposite process of (leaching is carried out. !f things go wrong in the dyeing process, the dyer may (e forced to remove the dye already applied (y a process that is normally known as stripping. This normally means destroying the dye with powerful reducing agents =sodium hydrosulphite> or oxidi-ing agents =hydrogen peroxide or sodium hypochlorite>. The process often risks damaging the su(strate =fi(er>. 9here possi(le, it is often less risky to dye the material a darker shade, with (lack often (eing the easiest or last option. %om6acting 7nitted fa(rics are dyed in the la(oratory winch machine with commercial grade vinyl sulphone reactive dye. +a(rics were dried and compacting was carried out in the commercial Tu(e Tex machine at ?5F0 in dry state. %!TTI'G 21 The 0utting Process is done through anual or (y using machines. The clothing which was ordered (y the customer, the designing department makes measurements according to the customer specifications. The designed sketch which was designed was fed to cutting section. The sketch includes the customer%s specifications. The sketch includes measurements of every fa(rics and according to that the fa(ric was cuts. $fter the cutting process was completed the fa(ric was fed to the printing section if any printing or em(royding .'therwise the fa(ric was pass to stitching section. Textile Printing 22 Textile printing is the process of applying colour to fa(ric in definite patterns or designs. !n properly printed fa(rics the colour is (onded with the fi(er, so as to resist washing and friction. Textile printing is related to dyeing (ut, whereas in dyeing proper the whole fa(ric is uniformly covered with one colour, in printing one or more colours are applied to it in certain parts only, and in sharply defined patterns. !n printing, wooden (locks, stencils, engraved plates, rollers, or silkscreens are used to place colours on the fa(ric. 0olourants used in printing contain dyes thickened to prevent the colour from spreading (y capillary attraction (eyond the limits of the pattern or design. Traditional textile printing techni,ues may (e (roadly categorised into four styles/ 2irect printing, in which colourants containing dyes, thickeners, and the mordants or su(stances necessary for fixing the colour on the cloth are printed in the desired pattern. The printing of a mordant in the desired pattern prior to dyeing clothG the color adheres only where the mordant was printed. #esist dyeing, in which a wax or other su(stance is printed onto fa(ric which is su(se,uently dyed. The waxed areas do not accept the dye, leaving uncoloured patterns against a coloured ground. 2ischarge printing, in which a (leaching agent is printed onto previously dyed fa(rics to remove some or all of the colour. Methods of Printing 0lt)ou!) most 1or- is executed t)rou!)out ,y one or ot)er of t)e seven distinct processes mentioned a,ove3 com,inations of t)em are not infre6uently employed. Sometimes a pattern is printed partly ,y mac)ine and partly ,y ,loc-< and sometimes a cylindrical ,loc- is used alon! 1it) en!raved copper8rollers in t)e ordinary printin! mac)ine. T)e ,loc- in t)is latter case is in all respects3 except t)at of s)ape3 identical 1it) a Cat 1ood or coppered ,loc-3 ,ut3 instead of ,ein! dipped in colour3 it receives its supply from an endless ,lan-et3 one part of 1)ic) 1or-s in contact 1it) colour8furnis)in! rollers and t)e ot)er part 1it) t)e cylindrical ,loc-. T)is ,loc- is -no1n as a surface or pe! roller. any attempts )ave ,een made to print multicolour patterns 1it) surface rollers alone3 ,ut )it)erto 1it) little success3 o1in! to t)eir irre!ularity in action and to t)e diDculty of preventin! t)em from 1arpin!. T)ese defects are not present in t)e 23 printin! of linoleum in 1)ic) opa6ue oil colours are used3 colours t)at neit)er sin- into t)e ,ody of t)e )ard linoleum nor tend to 1arp t)e roller Pre6aration of cloth for 6rinting Goods intended for calico printing ought to (e exceptionally well*(leached, otherwise mysterious stains, and other serious defects, are certain to arise during su(se,uent operations. The chemical preparations used for special styles will (e mentioned in their proper placesG (ut a general prepare, employed for most colours that are developed and fixed (y steaming only, consists in passing the (leached calico through a weak solution of sulfated or turkey red oil containing from 6B.6 per cent, to 5 per cent, of fatty acid. Some colours are printed on pure (leached cloth, (ut all patterns containing ali-arine red, rose and salmon shades, are considera(ly (rightened (y the presence of oil, and indeed very few, if any, colours are detrimentally affected (y it. STIT%4I'G Sewing( 2$ Sewing is the craft of fastening or attaching o(jects using stitches made with needle and thread. $lthough usually associated with clothing and household linens, sewing is used in a variety of crafts and industries, including shoemaking, upholstery, sailmaking, (ook(inding and the manufacturing of some kinds of sporting goods. Sewing is the fundamental process underlying a variety of textile arts and crafts, including em(roidery, tapestry, ,uilting, appli,uH and patchwork. #lements: stitches and seams: E)et)er t)e o,Fect to ,e se1n is made of leat)er3 fa,ric3 paper3 or plastic3 t)e ,asic components of se1in! are t)e sameB stitc)es and seams. In se1in!3 a stitc) is a sin!le loop of t)read ,rou!)t in8and8out of t)e fa,ric in a particular 1ay. =2> 0 variety of stitc)es are used for specifc purposes3 named accordin! to t)e position of t)e needle and direction of se1in! 5running stitch3 backstitch73 t)e form or s)ape of t)e stitc) 5chainstitch3 feather stitch7 or t)e purpose of t)e stitc) 5tailorGs tac-3 hem stitch7. =3> 9asic mac)ine stitc)es are chainstitch3 lockstitch3 and overlock. /ancy mac)ine stitc)es mimic traditional )and stitc)es usin! variations on t)e ,asic stitc)es. =3> 0 ro1 of stitc)es fastenin! t1o o,Fects to!et)er is called a seam. Seams are classifed ,y t)eir position in t)e fnis)ed o,Fect 5center back seam3 side seam7 and ,y t)eir construction 5fatfelled seam7. Types: Plain sewing/ The making or mending of clothing or household linens Fancy sewing/ $lso fancywork. Purely decorative techni,ues such as shirring, smocking, and em(roidery. Heirloom sewing/ The imitation of fine hand*sewing and fancywork using a sewing machine and purchased trimmings. Sewing machine( 25 $ sewing machine is a textile machine used to stitch fa(ric or other material together with thread. Come sewing machines are all similar ** designed for one person to manually sew individual items while using a single stitch type. odern sewing machines are designed in such a way that the fa(ric easily glides in and out of the machine without the hassle of needles and thim(les and other such tools used in hand sewing, automating the process of stitching and saving time. The fa(ric shifting mechanism may (e a workguide or may (e pattern*controlled. Some machines can create em(roidery*type stitches. Some have a work holder frame. Some have a workfeeder that can move along a curved path, while others have a workfeeder with a work clamp. Eeedle guards, safety devices to prevent accidental needle*stick injuries, are often found on modern sewing machines. ;!A3IT5 MA'AG$M$'T $uality Control of %arments: 26 Fabric Quality: The word ,uality in knitted fa(ric sometimes is used to descri(e the loop density of particular fa(ric. This dimension, loop density, is the most important one in defining knitted fa(ric properties, and is directly related to fa(ric appearance, weight per unit area, thickness, drape. The loop length is the single unit cell formed in knitted fa(ric and is directly related to loop density !n general, as the loop si-e increases, the loop density decreases. Measurement of fabric Rela!ation" !t is difficult to measure the dimensions and ,uantities of cotton fa(ric (ecause of the extensi(le nature of the material and the possi(ility that it is under stress in the time of measurement. 7nitted fa(ric may change dimensions with time, handling and with su(se,uent wet treatments including steaming, and such change can occur after garment has (een produced and sold to pu(lic. The concept of relaxation stated for knitted fa(ric is used. "uality control must ensure that (efore knitted garments are cut, the fa(ric is in a relaxed or near relaxed condition =i.e.> there will (e little shrinkage of the fa(ric.garment when it is in the consumer hands> ost test procedures involve agitation in a,ueous solution followed (y measurement under water, and spinning and tum(le drying. They attempt to reproduce the conditions under which the garment will (e laundered during usage. #nitted Faults !t can (e grouped into hori-ontal and vertical components. 2ifferent course lengths variation is one of the hori-ontal fault. ost faults in hori-ontal (arring are connected in some repect of yarn used. Hori$ontal faults * :neven counts (etween yamG 2( I :neven counts within yarnsG I 2ifferent dyeing shades (etween yarnG I 2ifferent dyeing within one yarnG I 2ifferent spinning.(atch source of yarnG I 2ifferent heat treatment given to man*made yarns. %ertical faults %ertical faults are resulted from the knitting process (ut can occur with finishing. $ common vertical fault is a needle line. !t is (ecause a faulty needle may produce a wale slightly larger or smaller or distorted loop. #eally faulty needles result in vertical lines of occasional tuck stitches. Stains The knitting industry, unlike weaving, uses oil to lu(ricate machinery where the fa(ric is (eing produced. =i.e on needles themselves>. Such oil mixed with dust and metallic powder can, cause stain on the fa(ric (eing knitted. Minimise the stains B. 0ontrol of the oil itself, (y applying it in minimum ,uantities and delivering it continuously, so that it present in the fa(ric (ut does not show up in any (uild up of soiled material. 6. :sing oils that are readily mixed with water, so called scour a(le or clean oils. The majority of knitted piece goods are wet finished before cutting and therefore, little oil staining will remain in finished fabric. On stitch-shaped garment,, tight control is needed as they are not wet finished, stains are dealt with during examination by solvent based spotting guns. The problem is negligible in fully fashioned where oil is not used on the needles and where wet finishing is usual. I"'I'G $fter the ,uality of the fa(ric was finished the ironing process is to (e done. Eow a days the ironing was done through the steam which was produced (y using electric machines. The 2& ironing methods was differ from the variety and ,uality of the fa(rics. )very method should have relia(ility and accuracy. PA%9I'G !t was the process which was done at final stage of fa(ric production. The clothing which was finished is completed finally (y la(eling the product name or (rand name. $fter finishing the la(eling the (rand tags and the price tags was stitched into the cloths. Then it was covered with a ,ualified material such as paper and pack it into a (ox. Then the large ,uantities of the clothing product were packed and then pass it to the (uyers. !n the (uyer%s side, the ordered products was checked and verified and then it feds to the sales department. 2+ %4APT$ I& SAMP3$S 3' Cloth Samples: 31 32 33 3$ %4APT$ & 0I'2I'GS 35 FININ!S: S"#$ "F TH$ FININ!S "F "%& P&"'$CT ost of the respondents are using of Sri Sarveswara Garments due to its (est of #egular distri(ution of material, 0ompany arketing Strategy and through 0ustomer expectation. ost of the respondents are influenced (y availa(ility, ,uality and low price. ost of the respondents consider only cost factor not considering "uality factor. !t is revealed that most of the respondents from our sample are (rand loyal to their preferred 0ompany +a(rics. ajority of the customers are satisfied a(out the location factor for service. C"NC(%SI"N: 36 The study on Sree Sarveswara Garments Tirupur on J$ Study on the process of Textile ProductionK was very lively, good and 2irect interaction with the production executives and managers and also with their customers. !t helps me to find the real customer satisfaction in the company when they come for order their products. 3( A''$<!$ )%$STI"NN*&I$S 3& B. Eame of the )xporter / 6. $ddress of )xporter / <. )xporter%s "ualification / D. 9hat makes you to dealer in this companyL #egular distri(ution of material 0ompany arketing Strategy Through 0ustomer expectation 5. Cow many years are you dealer in this company 4 * 6 Mears 6 N D Mears D N @ Mears @. #ank the +actors for Satisfaction (ased on customer preference in this company Strength "uality $vaila(ility Price ;. Cow do you ac,uire these prospectsL 0old calls Tradeshows 9e( Site Purchased 1ists Personal &isits #eferences 3. Cow do you initiate first contact with these leadsL Phone )mail ail Personal &isit 0om(inations of the a(ove ?. 'n what (asis did customer prefer this company Price and Strength "uality and Price Strength and "uality Price, Strength and "uality B4. 2o you have a method of determining the conversion rate of leads to ordersL = M . E > 3+ !f M)S, what percentage of your leads result in sales ordersL OOOOO5 BB. 2o you have a method of determining the original source of the leads that were converted to ordersL =M . E> !f M)S, what are the top two methods of prospecting that are most successful to your organi-ationL B.OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO 6.OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
B6. Think a(out your typical sale. 9hat is the length of your sales cycle, the total time from initial contact to placing the first orderL =0heck all that apply> 'rder placed on first contact B 2ay 6 days * B week B week * 6 weeks 6 weeks * B month B month * < months < months * B year 1onger than B year B<. 9hat processes are involved in your sales cycleL Please descri(e the steps taken from prospecting to order placement in great detail. =Telephone calls, ,ualification, documents re,uired, personal visits, ,uotations, demos, etc> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO $' OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO BD. #ank the garments in Tirupur what did you prefer for your valued customers P#!$P ........................ Sri Tharani )xports ........................ The 0oim(atore Pioneer ills 1td ........................ S0 T)P ........................ )ast &ision )xports ........................ A!2$SS $PP$#)1S !E2:ST!)S ........................ B5. Mour suggestion for improvements/ OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO