December 2009

Together—Transforming—Tomorrow

A Message
from Dr. Loeb, Medical Staff President

We all have a corner of the world that we in life, it is more rewarding and inspiring when you are
can transform. Every day, as physicians, we fully immersed in it.
have the opportunity to have a significant
It has been a true honor and pleasure to serve you. The
impact on the lives of our patients. This
people I owe thanks to are too numerous to list but my
has been my focus for the last 26 years in
gratitude to all of you is infinite. As I transition into the
medical practice.
role of past president, I will continue to support our
Four years ago when I told my husband excellent journey.
that I wanted to run for Medical Staff
I would like to take the liberty of sharing a quote that
President he asked me, “Why?” I told him
Barbara Loeb, M.D.
Dave Fox shared with me from Jim Collins’ book,
beyond my usual work, I wanted to have
“Good to Great:”
the opportunity to do something new and
creative that would inspire me. I wanted to serve in a role that “When all these pieces come together, not only does
could help make the hospital a better place for our physicians your work move towards greatness, but so does your
and their patients. life. For, in the end, it is impossible to have a great life
unless it is a meaningful one. And it is very difficult
I realized that this also included creating great relationships
to have a meaningful life without meaningful work.
with nurses, staff and administration, where we all would be a
Perhaps, then, you might gain that rare tranquility
collaborative team. With the partnership of our medical staff,
that comes from knowing that you’ve had a hand in
nursing staff and proactive administration we have been able
creating something of intrinsic excellence that makes a
to do exactly that. Advocate Good Samaritan Hospital has not
contribution. Indeed, you might even gain that deepest
only won numerous awards but it has become an increasingly
of all satisfactions: knowing that your short time here
physician-centric environment.
on this earth has been well spent, and that it mattered.”
This is my final letter for the Physician Forum and I will
In Gratitude,
miss the opportunity to write about health care and the
world today. What I leave you with is a celebration of all the Barbara Loeb, M.D.
wonderful things we do every day here at Good Samaritan
Hospital. I encourage every member of the Medical Staff to

inside
step forward and get more involved with the hospital and
your departments. Attend meetings and educational events.
Volunteer for committees and projects. Run for office to give

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your valuable input into areas that improve the quality of our
work environment and care we give to our patients. It is an MVP Nominations
opportunity to grow as a physician and leader. I have benefited

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and grown in numerous ways by participating.
In your clinical practices, concentrate on being present and
Continuing Medical Education Programs
attentive to your patients. You will find that whatever you do

Advocate Good Samaritan Hospital’s vision is to provide an exceptional patient experience marked by superior health outcomes and service.
3815 Highland Avenue • Downers Grove, IL 60515 www.advocatehealth.com/goodsam • 630-275-5900
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Medical Staff Goals = Below goal
January-December 2009 = At or above goal

Patient Patient Satisfaction with MDs Physician

GOALS Clinical Outcomes
Safety HCAHPS Relations
Post-Op Sepsis MDs treat you MDs explain
PE or DVT  Communication MDs listen MD
Protocol/ICU CPOE with Courtesy in a way you
with MDs carefully to you Satisfaction
(rate per 1000) Use and Respect understand

 (12.1 target per (42,777 per (65th (65th (65th (65th

(40% target (75th/85th
TARGET quarter/10.7 month/stretch percentile/75th percentile/75th percentile/75th percentile/75th
/50% stretch) percentile)
stretch) 55,346) percentile) percentile) percentile) percentile)

Current Next Survey

16.0 94% 57,905 54 54 43 66
Result Q4

*All results are reported monthly except for Post-Op PE or DVT which is reported quarterly and MD Satisfaction which is reported after the next
survey in Q4.

Patients’ pain management perceptions changing in Unit 43

Oncology Department Unit 43 nurses at Advocate Good Samaritan Hospital are
succeeding in improving results in patient satisfaction surveys regarding the patients’
Outcomes

perception of pain management.

The staff used pain management “Best Practices” from multiple sources to formulate a
plan for improvement that has exceeded its goal each quarter since being implemented.
Health

The goal of the 65th percentile was set to have patients answer “always” to two indicator
questions: 1) How often was your pain controlled and, 2) How often did the hospital staff
do everything they could to help you with your pain.
Changes made include implementing Cathy Wahlen as a point person for pain, focusing
on specific pain documentation when completing monthly chart audits, highlighting audit
results to staff and having discussions with RNs who are in non-compliance.
A continued action plan includes having the staff audit pain protocols on a monthly basis.
It also included peer education by a pain buddy on the unit; discussion in staff meetings
and unit-based shared governance meetings; leadership rounding regarding pain control;
specific techniques and questions for hourly rounding reviewed at PCA skills day with
RNs; pain issues discussed at huddles and a Pain Clinical Nurse Specialist to do in-service
for all staff due to increased number of new staff members.

Obstructive sleep education is available New imaging center in Woodridge

through Respiratory Care Advocate Good Samaritan Hospital opened a new
outpatient facility in October for imaging services.
All patients screened with Nocturnal Oximetry Trend and/or Apnea
With the opening of the Woodridge location,
Link that demonstrate an increased risk of Obstructive Sleep Apnea
Good Samaritan Hospital now has four outpatient
can be provided with OSA Education through the Respiratory Care
centers.
Department.
The newest facility, located at 7530 Woodward
OSA Education would include:
Ave. in Woodridge, provides imaging services
• Sleep Apnea (defined) for digital screening mammography, CT, DEXA
• Symptoms (bone density), X-ray and Ultrasound. Physicians
can direct patients to the Outpatient Center via
• How a diagnosis is determined central scheduling at 630-275-APPT (2778).
• Sleep Study (What it consists of) Map cards and RX pads are being distributed so
• Treatment options physicians can direct patients to each of the four
Outpatient Centers.
If you would like your patient to receive this education – please
provide Respiratory Care with a written order. For more
information, contact the Respiratory Care Department at
ext. 31-0679 or 630-275-0679.
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On the Move
The Pathology Department completed the third and quieter space that improves functionality. It also provides
final phase of a three-year project when the pathologists the pathologists with easier access to the clinical and
moved into their new offices Oct. 1. The offices, located histological labs, and closer proximity to the OR suites.
across the hall from their old location, provide a larger and

CPOE has best month ever

OCTOBER 2009 = 57,905 Total CPOE
Thank you to all of our Physicians, NPs and PAs for achieving and exceeding our Advocate
Good Samaritan Hospital goal for CPOE. CPOE has contributed to better patient outcomes
Growth

for our patients. The orders are processed immediately and decreases turnaround time for the
ordering of medications, lab and diagnostic imaging. Order Set utilization has also increased
and their utilization leads to “Best Practices” through technology.
Thank you for your support of our journey from “Good to Great” with CPOE!
Clinical Informatics contact
For CPOE training, please contact Mary Ziegler, R.N., at ext. 31-1414.

MVP Nominations
Dr. Aheed Siddiqi
Partnership submitted by the Nuclear Medicine Department
Engagement

“Dr. Siddiqui consistently demonstrates partnership throughout the

Radiology department. He is always willing to answer a question
or look at a study even if he is in the middle of something else or
Physician

assigned to a different modality. He truly puts the patient’s needs

first. He uses all resources available to diagnose patients in a timely
manner, even if the study is one that is infrequently performed. Dr.
Siddiqui is kind to both patients and staff. His sunny disposition
makes him a joy to work with.”

About your colleagues…

Dr. Robert Battista recently edited the August 2009 edition of the Otolaryngologic Clinics
of North America, “Radiosurgery and Radiotherapy for Benign Skull Base Tumors.”
He also wrote a chapter in the same Clinics, entitled, “Gamma Knife Radiosurgery for
Vestibular Schwannoma.”

Bariatric program receives prestigious designation

Advocate Good Samaritan Hospital landed a unique commendation when it earned
designation as a Bariatric Surgery Center of Excellence®.
Across the nation there are 383 certified hospitals and 653 surgeons, including two at
Good Samaritan – Dr. Jeffery Rosen and Dr. Alan Mikhail.
The program works in conjunction with LifeWeigh Bariatrics in Downers Grove.
LifeWeigh Bariatrics is a multidisciplinary program that specializes in weight loss surgery.
“This is a testimonial to the deep commitment that we have toward the care of the severely
obese patients,” said Dr. Rosen, who was appointed director of the bariatric program in July.
“I feel this opens a doorway for more patients that need help in lifestyle changes and surgery for
weight loss surgery.”
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Continuing Medical Education Programs

December 2009
THURSDAY MULTIDISCIPLINARY CANCER CONFERENCE
Dec. 3 Moderators: Dr. Thomas McCaffrey and Dr. William Wilkens
7:30 a.m. Pathologists, Good Samaritan Hospital
Cancer Conference Center Target Audience: All physicians

Advocate Health Care designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™.

MONDAY ANESTHESIA CONFERENCE

Dec. 7 Moderator: Dr. Sudhakar Paruchuri
7 a.m. Anesthesiologist, Good Samaritan Hospital
OR Conference Room Target Audience: Anesthesiologists

Advocate Health Care designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™.

TUESDAY WOUND CARE MULTIDISCIPLINARY PATIENT CARE CONFERENCE

Dec. 8 Moderator: Dr. John Belmonte
7:45 a.m. General Surgeon, Good Samaritan Hospital
White Oak Target Audience: All physicians involved in wound care.

Advocate Health Care designates this educational activity for a maximum of .5 AMA PRA Category 1 Credit™.

THURSDAY MULTIDISIPLINARY CANCER CONFERENCE: Breast Cancer

Dec. 10 Moderators: Dr. Jonathan Nolan and Dr. William Wilkens
7:30 a.m. Radiologist & Pathologist, Good Samaritan Hospital
Cancer Conference Center Target Audience: All physicians

Advocate Health Care designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™.

THURSDAY MULTDISCIPLINARY CANCER CONFERENCE

Dec. 17 Moderators: Dr. Thomas McCaffrey and Dr. William Wilkens
7:30 a.m. Pathologists, Good Samaritan Hospital
Cancer Conference Center Target Audience: All physicians

Advocate Health Care designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™.

Credit Designation Statement: Physicians should only claim credit commensurate with the extent of their participation in the activity.
Contact Marlene Tetyk in the Medical Staff Office for details 630-275-1568.
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Welcome New Physicians

Sujatha Nayak, M.D. Shilpa Tilwalli, M.D.
Department of Pediatrics/Hospitalist Department of Medicine/Neurology
Advocate Medical Group NCNS
450 W. Highway 22 675 W. North Ave., #608
Barrington, IL 60010 Melrose Park, IL 60160
847-381-9600 708-681-7879

Andrew Lueder, M.D. Robert Wolf, D.D.S.

Department of Medicine/ Department of Surgery/
Physical Medicine & Rehabilitation Oral & Maxillofacial Surgery
Marianjoy Medical Group Advanced Oral & Maxillofacial Surgery
26 W. 171 Roosevelt Road 135 N. Addison, Ste. 122
Wheaton, IL 60187 Elmhurst, IL 60126
630-909-7000 630-941-3400

Rebecca McFall, M.D. Laura Cozzi, M.D.

Department of Pediatrics/ Department of Surgery/Otolaryngology
Hematology/Oncology Solo practice
Pediatric Cancer Institute 675 W. North Ave., #301
4440 W. 95th St. Melrose Park, IL 60160
Oak Lawn, IL 60453 708-450-5748
708-684-4094

Inna Milgram, M.D.

Department of Medicine/Internal Medicine
Villa Medical Arts
10 E. Central Blvd.
Villa Park, IL 60181
630-832-9000

Save the Date

General Medical Staff Meetings Medical Staff Ball
6 – 7:30 p.m. – Oak Rooms – Dec. 9 Butterfield Country Club – March 13, 2010
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pavilion. Most recently the

Holland’s created a charitable
lead uni-trust benefiting not
Our Future
only the significant renovations
of Good Samaritan’s in-patient
oncology unit, but also the DuPage
Funding

Community Foundation, which

will be run by their daughter
Jennifer and their grandchildren.
The in-patient oncology unit was
recently dedicated and is named in
Volunteerism and philanthropy are
honor of their son.
cornerstone values for any hospital. And
nobody exemplifies them better at Advocate Dick and Pat Mochel are the second
Good Samaritan Hospital than Bob and Betsy generation of Mochels to be honored with
Holland, and Dick and Pat Mochel. this award. Dick’s mother, Margaret, won
the award in 1993. This is the first time
The couples were honored at the French
that two generations of a family have been
Quarter Ball on Nov. 7 as this year’s Good
honored in separate years. The Mochels have
Samaritans of the
a lifetime connection to the hospital. Dick,
Year. The event,
who grew up in Downers Grove, is the son
held at the Westin
of one of the hospital’s founders, the late
Hotel in Lombard,
Gilbert “Gib” Mochel, and of Marge Mochel,
raised more than
a past president of the Good Samaritan
$300,000 for the
Auxiliary.
hospital.
Dick and Pat have given both their time and
Bob and Betsy
resources to the community and specifically
Holland have been
to Good Samaritan Hospital. Pat, like Betsy,
an integral part of
is an active volunteer for the hospital’s
our community,
Auxiliary, and Dick serves as a dedicated
giving their time
member of the Governing Council. Dick is
and resources to
a past president of the Lions Club and a past
improve not only Good Samaritan Hospital,
chairman of the Chamber of Commerce.
but Downers Grove, as well. This year marks
the 20th anniversary of the death of the In addition to the joint gift the Mochels made
Holland’s son Kenneth, who passed away with the Holland’s, they have also supported
following a tragic automobile accident. The the hospital’s CCU and in recognition of
couple took the most horrific life event that their generosity they have had a patient room
could happen to their family and turned named in their honor.
it into something encouraging by keeping
their son’s memory alive through
philanthropy and volunteerism.
Bob currently serves on the
Governing Council and Betsy is
an active member of the Auxiliary
at Good Samaritan Hospital.
They have teamed up with their
good friends, the Mochels, to
fund the purchase of pediatric
equipment for the new surgical

Contribute your expertise to Physician Forum

Please submit content ideas to Lynn Cieslewicz at Lynn.Cieslewicz@advocatehealth.com or
Laura Taylor at Laura.Taylor@advocatehealth.com, or call Laura at 630-275-1149.