STRATEGIC PLANNING: Developing the strategic plan

Identifying key performance indicators:

Example department strategic action plan 2
To help you consolidate your ideas so far, complete the following template with your department's key aims, SMART
objectives and !"s, as well as practical details such as project leads# Save your $lled%in template and continue to re$ne it as
you work through the course#
&n the second page you will $nd a continuation of the e'ample from this section of the main course# (e will be returning to
this e'ample and building up the strategic plan as you progress through the module#
)stimated duration* +,, minutes
Template
Ke aim
Planning
re!erence
Ke actions "
S#ART
o$%ectives
Lea& '( ) (ther*
+ollo,-up an&
progress
Ke per!ormance
in&icator .KPI/
0hat &o ,e nee&
to &o to realise
our
&epartmental
vision1
2o, &oes the
aim lin3 to the
universit4s
strategic plan1
2o, are ,e
going to get
there1
0ho ,ill &o it1
2o, ,ill ,e
3no, ,e are
&oing it1
2o, ,ill ,e
3no, ,hen ,e
have achieve&
our aim1
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E5ample strategic plan: Ke aims6 S#ART o$%ectives an& 3e per!ormance in&icators
Ke aim
Planning
re!erence
Ke actions " S#ART o$%ectives
Lea& '(
) (ther*
+ollo,-up
an&
progress
Ke
per!ormance
in&icator
.KPI/
0hat &o ,e nee& to &o
to realise our
&epartmental vision1
2o, &oes
the aim lin3
to the
universit4s
strategic
plan1
2o, are ,e going to get there1
0ho ,ill
&o it1
2o, ,ill
,e 3no,
,e are
&oing it1
2o, ,ill ,e
3no, ,hen
,e have
achieve& our
aim1
78 To esta$lish an
aca&emic port!olio o!
programmes o! the
highest possi$le 9ualit
an& stan&ar&s to meet
in&ivi&ual6 regional an&
national nee&s an&
internationall-
recognise& stan&ar&s
1y developing and agreeing new course criteria by
the end of this academic year 2e#g# centrality to
mission3 4uality of the student e'perience3
contribution to scholarship3 market demand3
comparative advantage3 cost%e5ectiveness6
1y modifying, merging and discontinuing those
programmes which do not e'cel according to the
agreed criteria
1y planning and developing new programmes which
do e'cel in terms of these criteria with immediate
e5ect on agreement
Majority of
our
programmes
are
7selectors8
rather than
7recruiters8
9reater
proportion of
our
applicants
view us as
their $rst%
choice
university
:8 To esta$lish ne, sta;
support mechanisms in
or&er to promote
pe&agogical e5pertise6
innovation an&
&issemination
1y appointing an e%learning champion in each
subject area to work with individual programme
leaders to establish an e%learning infrastructure :
comprising information board, discussion forum and
formative assessment opportunities : for their
programme for ne't academic year
1y initiating, developing and agreeing by the end of
the year the establishment of a learning and
teaching research projects scheme grounded in an
en4uiry%based learning approach aimed at*
o "mproving our understanding of the student
e'perience
o Supporting research%informed teaching in
disciplinary, inter%disciplinary and multi%
disciplinary study as a means of enhancing
;ear%on%year
increase in
level of
student
satisfaction
with course
management
and learning
and teaching
;ear%on%year
increases in
the number,
diversity and
4uality of
outcomes of
sta5
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Ke aim
Planning
re!erence
Ke actions " S#ART o$%ectives
Lea& '(
) (ther*
+ollo,-up
an&
progress
Ke
per!ormance
in&icator
.KPI/
the student e'perience
o <ostering collaboration with other
departments and e'ternal partners
o =isseminating good practice in research%led
activity
1y reviewing and evaluating the !eer%&bservation
Teaching Scheme as an aid to sta5 development
planning and a means of sharing and disseminating
good practice in learning and teaching : review to
be completed in the ne't si' months
scholarship in
teaching
<8 To esta$lish ne,
support mechanisms in
or&er to &evelop our
capacit to improve
stu&ent retention an&
completion an& gra&uate
emploment rates
1y appointing one member in each course team to
be the Research =ata Analyst on student retention
to disseminate and evaluate student progression
data to support the development of a departmental
approach to student retention
1y initiating, developing and establishing an
employer mentoring programme for all students
with an initial pilot for black and ethnic minority
students : +0 mentor>mentee partnerships to be
arranged by end of the year
1y establishing a working group to review and
evaluate the student induction and ;ear +
e'perience to make recommendations as
appropriate : to allow for implementation for start
of ne't academic year
;ear%on%year
improvement
in student
retention
rates and
graduate
employability
=8 To internationalise all
our activities to prepare
our stu&ents as glo$al
citi>ens to pla a !ull an&
active role in the
,or3place an& their
communit
1y establishing a working group to develop and
articulate the concept of internationalisation and
secure agreement on practical guiding principles by
the end of this year
1y reviewing all our programmes to ensure that
internationalisation is valued and assessed in line
with these principles
1y reviewing our e'isting international partnerships
with regard to generating new knowledge,
facilitating student and sta5 e'change and the
recruitment of new students and establishing three
new international partnerships by the end of ne't
year
)'ceed our
benchmark
against
university
peers in the "%
9rad Survey
of
international
students
Areas of
international
e'cellence
recognised as
such outside
the country
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Ke aim
Planning
re!erence
Ke actions " S#ART o$%ectives
Lea& '(
) (ther*
+ollo,-up
an&
progress
Ke
per!ormance
in&icator
.KPI/
?8 To enhance the sta;
e5perience $
esta$lishing a +rame,or3
o! CARE " Communication6
Appraisal6
Responsiveness6
Evaluation
1y appointing a credible independent e'ternal to
conduct a new survey of the sta5 e'perience in the
ne't si' months : through 4uestionnaire and focus
groups : that ensures con$dentiality
1y establishing a cycle of regular sta5 forums on a
termly basis : starting ne't term
1y initiating a programme of ?@, degree feedback
for senior sta5 as a means of enhancing leadership
and management e5ectiveness
;ear%on%year
increase in
level of sta5
satisfaction
and
achievement
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