Академический Документы
Профессиональный Документы
Культура Документы
1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or
information which is essential in determining trainees need and
requirements. Please check the appropriate box of your answer to the
questions below.
CORE COMPETENCIES
CAN I? YES
NO
1.Provide Housekeeping Services to guest
1.1 Identify and perform diferent housekeeping services
1.2 Handle housekeeping requests
1.3 Advice guests on room and housekeeping equipment
2.Prepare Rooms for Guests
2.1 Set-up equipment and trolleys
2.2 Access rooms for servicing
2.3 Make up beds
2.4 Clean and clear rooms
2.5 Clean and store trolleys and equipment
3.Provide Valet Service
3.1 Identify Valet services
3.2 Perform proper coordination to ensure optimum privacy,
security and confdentiality of all guests