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?ne problem is th$t the do*nlo$d throughput is lo* or +lu&tu$tes/ The histor5
m$inten$n&e d$t$ sho*s th$t this problem o&&urs +reCuentl5 $nd *idel5/ The +ollo*ing
+$&tors &ontribute to this problemF
G %nst$ble tr$nsmission Cu$lit5/ The s5mptom is loss o+ p$&<ets2 del$5 :itter2 or
dupli&$te p$&<ets on the I% or I%= inter+$&e/
G Poor or +lu&tu$ting Cu$lit5 o+ *ireless sign$ls on the $ir inter+$&e/ The s5mptom is
th$t the %E reports $ lo* &h$nnel Cu$lit5 indi&$tor AC@IB th$t does not meet the test
reCuirement/
G Limited r$dio resour&es/ The s5mptom is th$t the do*nlin< po*er2 tr$nsmission
resour&es on the I%9I%= inter+$&e2 or do*nlin< &ode resour&es $re limited/
G Improper p$r$meter settings/ The p$r$meter settings on the r$dio $&&ess net*or<
ARANB or &ore net*or< ACNB side &$nnot meet the test reCuirement/
G !ism$t&h o+ or $ per+orm$n&e de+e&t in the user eCuipment A%EB dri7er/ The
s5mptom is th$t the %E does not $&t $&&ording to the proto&ol/
G Abnorm$l per+orm$n&e o+ the &omputer th$t is used +or the test/ The s5mptom is $
high lo$d on the CP%/
G Per+orm$n&e de+e&t or restri&tion o+ the #TP ser7er2 in&luding the so+t*$re on the
ser7er2 th$t is used +or the test/
G Hersion de+e&t o+ the produ&t or restri&tion o+ the bo$rd &$p$bilit5 in the e$rl5 period/
G !utu$l in+luen&e &$used b5 d$t$ tr$nsmission th$t is per+ormed b5 other users
simult$neousl5/
I+ the C@I reported b5 the %E during the HSPA d$t$ tr$nsmission is sm$ller th$n the
t$rget 7$lue $nd +lu&tu$tes2 $s< the on"site net*or< pl$nning engineer to optimi6e the
*ireless en7ironment or use $nother tested line/ uring the optimi6$tion2 the on"site
net*or< pl$nning engineer should &he&< *hether the loss on the do*nlin< p$th is too
l$rge due to the unst$ble &onne&tion to $ de7i&e2 *hether strong &o"&h$nnel inter+eren&e
o&&urs2 $nd *hether the do*nlin< lo$d is $lre$d5 high/
I+ the C@I meets the reCuirement mentioned $bo7e but the HSPA throughput does not
meet the reCuirement2 pro&eed *ith the ne;t step/
The C@I is obt$ined b5 me$suring the E&9N0 in the do*nlin< &ommon pilot &h$nnel/ I+ the log on the
%E &$nnot be obt$ined2 the sign$l"to"noise r$tio $nd re&ei7ed sign$l &ode po*er o+ the &ell in the
&onne&tion per+orm$n&e monitoring on the RNC L!T &$n be used +or re+eren&e/ C@IJE&9N0KE L !P?
$tep ( Che&< r$dio resour&es Am$nd$tor5B/
This step is per+ormed +or t*o purposes/ ?ne purpose is to &he&< *hether the &on+igur$tion o+
$ll resour&es Ain&luding ?HS#2 po*er2 $nd I%= tr$nsmission eCuipmentB meets the test
reCuirement/ The other purpose is to &onsider *hether other users o+ $ high priorit5 &ontend
+or resour&es during the test/ The se&ond purpose $pplies to $ &ommer&i$l net*or< $nd is
*orth5 o+ 5our $ttention during the $&&ept$n&e test o+ the &ommer&i$l net*or</
1/ ,-)F resource
Che&< the su++i&ien&5 o+ the &on+igured ?HS# resour&e $g$inst Step '#igure 1/1
pro7ided in step '/ #or $n %E o+ &$tegor5 .2 the theoreti&$l throughput reCuires 10 HS"
PSCH &odes/ I+ the RNC is &on+igured *ith d5n$mi& &ode $llo&$tion +or HSPA2 the
m$;imum number o+ &odes must be gre$ter th$n or eCu$l to 10/ This &onstr$int is not
reCuired i+ the d5n$mi& &ode +un&tion is $lso en$bled on the Node =/ In $ddition2 the
number o+ li&ensed &odes &on+igured on the Node = must be gre$ter th$n 10 be&$use the
&ode resour&e li&ense &on+igured on the Node = is sh$red on the entire b$se st$tion $nd
the li&ensed &ode resour&e m$5 be used b5 other &ells/
ire&tl5 run the L)T C.LLH)/01 &omm$nd on the RNC L!T to &he&< the
&on+igured number o+ HS"PSCH &odes2 $s sho*n in #igure 1/1/
'01("0'"0) Hu$*ei Con+identi$l P$ge 1. o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 HS"PSCH &ode resour&es &on+igured on the RNC
#igure 1/' sho*s the li&ense on the Node = th$t is Cueried on the Node = L!T or !'000
Figure 1.2 Li&ense reg$rding HS"PSCH &ode resour&e $nd 1)@A! &on+igured on the Node =
=oth the HSPA 1)@A! +un&tion $nd the d5n$mi& &ode +un&tion +or HS"PSCH $re &o7ered in the
li&ense item H)/01 RR2 0ac3e1/
'01("0'"0) Hu$*ei Con+identi$l P$ge 1, o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
#or $ &ommer&i$l net*or<2 5ou &$nnot <no* *hether other CH users &ontend +or the &ode
resour&e during the test/ There+ore2 5ou need to tr$&e $nd obser7e the number o+ users in the
&ell $nd the use o+ &ode tree in the &ell simult$neousl52 $s sho*n in #igure 1/- $nd #igure 1/(/
Figure 1.3 Number o+ users in the &ell tr$&ed on the RNC L!T
'01("0'"0) Hu$*ei Con+identi$l P$ge '0 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.4 %se o+ &ode tree in the &ell tr$&ed on the RNC L!T
In $ddition to the &ode resour&e2 both the 1)@A! modul$tion mode $nd the li&ense
&on+igur$tion must be en$bled to support high throughput/ #or $ %E o+ &$tegor5 .2 i+ the
reported C@I is gre$ter th$n '4 $nd other resour&es $re not limited but the sent C@I is onl5 '(
in @PSE mode2 the 1)@A! or li&ense is not en$bled/ In this &$se2 5ou &$n &he&< the setting
o+ the 1)@A! en$bling st$tus on the Node =/ =5 de+$ult2 1)@A! is en$bled/
SET !ACHSPARAF 1)@A!SWJ?PENM
'/ Trans&ission resource
Che&< *hether the ph5si&$l b$nd*idth Athe number o+ E1sB meets the test reCuirement
b$sed on the $&tu$l throughput/ In $ddition2 &he&< *hether the p$r$meter settings &ompl5
*ith the tr$nsmission &on+igur$tion spe&i+i&$tions +or the 7ersion/ The items to be
&he&<ed $re $s +ollo*sF
G Whether the &on+igured ph5si&$l b$nd*idth is enough AAAL' p$th or IP p$thB/
G Whether the intermedi$te I%= tr$nsmission eCuipment is bottlene&<ed/ I+ the
&ondition permits2 5ou &$n dire&tl5 &onne&t the RNC to the Node = +or $ &omp$r$ti7e
test/
G Whether the HSPA p$th &on+igur$tion &omplies *ith the spe&i+i&$tions/ Improper
&on+igur$tion m$5 &$use limited throughput or loss o+ p$&<ets/ #or e;$mple2 the SRC
&on+igured on the RNC is +$r sm$ller th$n the RCR &on+igured on the Node =/
In this se&tion2 5ou onl5 need to &he&< the &on+igur$tion o+ $nd spe&i+i&$tion +or
tr$nsmission resour&e/ To &he&< the tr$nsmission Cu$lit52 see the subseCuent steps/
-/ 0ower resource
uring the test2 &he&< *hether the do*nlin< tr$nsmit po*er o+ the TR1 in the &ell is
limited2 $s sho*n in #igure -/1/
'01("0'"0) Hu$*ei Con+identi$l P$ge '1 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 3.1 o*nlin< tr$nsmit po*er o+ the TR1 in $ &ell tr$&ed on the RNC L!T
I+ the do*nlin< tr$nsmit po*er o+ the TR1 in $ &ell o+ten e;&eeds ,0N2 5ou &$n in+er th$t the
po*er is limited/ Norm$ll52 the produ&t &on+igur$tion b$seline &$n meet the test reCuirement
+or HSPA d$t$ tr$nsmission o+ $ single user A8/' !bit9sB/ There+ore2 5ou need to &he&<
*hether the po*er"rel$ted p$r$meters $re set $&&ording to the b$seline/ It is re&ommended
th$t the o++set o+ the tot$l HSPA po*er in &omp$rison *ith the m$;imum tr$nsmit po*er o+
the &ell be 0/ Th$t is2 HSPA &$n use the m$;imum tr$nsmit po*er o+ the &ell2 $s sho*n in
#igure -/'/ The po*er in the &ommon pilot &h$nnel is -- d=m2 $nd the !P? &onst$nt is '/4B
Figure 3.2 A7$il$ble po*er +or HSPA &on+igured on the RNC L!T
I+ the items mentioned $bo7e $re norm$l2 the r$dio resour&es $re not limited $nd limit$tion is
imposed in other $spe&ts/ In this &$se2 5ou need to pro&eed *ith step ( to &he&< the RLC =?
$nd &he&< *hether the &$use is insu++i&ient d$t$ sour&es $t the le7el $bo7e the RNC ARNC2
CN $nd ser7erB or $n $bnorm$l &h$nnel AI%=2 $ir inter+$&e2 %E2 or test &omputerB $t $ le7el
belo* the RNC/
$tep 5 Che&< the RLC =? Am$nd$tor5B/
I+ no +$ult o&&urs on $n5 upper"le7el NE $bo7e the RNC2 TCP &ontinuousl5 sends d$t$ to the
RNC through the GGSN9SGSN be+ore the sending *indo* on the #TP ser7er is &ongested/ In
'01("0'"0) Hu$*ei Con+identi$l P$ge '' o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
this &$se2 the RLC =? is l$rge/ There+ore2 5ou &$n &he&< *hether $ +$ult o&&urs $t the upper
le7el $bo7e RNC b5 &he&<ing the RLC =? on the RNC/
Dou &$n dire&tl5 use the tr$&ing re7ie* tool on the RNC to open the CT +ile $nd 7ie* the
RLC =? in+orm$tion in the displ$5ed mess$ges A*ith periodi& reporting o+ L' d$t$B2 $s
sho*n in #igure 1/1/ #or ho* to use the RNC CT2 see the do&ument $tt$&hed/ The displ$5ed
mess$ges $lso indi&$te the in+orm$tion $bout $llo&$ted b$nd*idth +or HSPA +lo* &ontrol/
Che&<ing this item is des&ribed l$ter/
Figure 1.1 In+orm$tion $bout the RLC =? $nd $llo&$ted b$nd*idth +or +lo* &ontrol 7ie*ed +rom
the CT +ile b5 using the tr$&ing re7ie* tool
A+ter the RLC =? &ur7e is obt$ined during the HSPA d$t$ tr$nsmission2 5ou need to
$n$l56e the &ur7e/ As sho*n in #igure 1/12 the RLC =? <eeps l$rge2 *hi&h indi&$tes th$t the
RNC re&ei7es su++i&ient d$t$ +rom the SGSN/ This is the &ondition +or high"speed d$t$
tr$nsmission in the do*nlin< dire&tion $nd indi&$tes th$t no +$ult o&&urs $t the upper"le7el
$bo7e the RNC/
T*o st$tes o+ the RLC =? $re $n$l56ed in the subseCuent t*o steps/
The round trip time ARTTB is l$rge or +lu&tu$tes/ In this &$se2 the uplin<
$&<no*ledgement p$&<et +rom the %E &$nnot re$&h the #TP ser7er in time/ As $ result2
the TCP sending *indo* on the ser7er is &ongested $nd d$t$ &$nnot be sent to the RNC
in time/
The uplin< r$dio Cu$lit5 on the $ir inter+$&e is poor/ In this &$se2 the uplin<
$&<no*ledgement p$&<et Aused to $&<no*ledge the do*nlin< TCP p$&<etB +rom the %E
&$nnot be re&ei7ed b5 the #TP ser7er in time/ As $ result2 the TCP sending *indo* on
the ser7er is &ongested $nd d$t$ &$nnot be sent to the RNC in time/
Loss o+ p$&<ets on the intermedi$te I%= tr$nsmission medi$ or de7i&e &$uses +lu&tu$tion
o+ the b$nd*idth th$t is $llo&$ted b5 the Node = +or +lo* &ontrol/
The $ir inter+$&e sho*s poor do*nlin< Cu$lit5 $nd the C@I reported b5 the %E &$nnot
meet the reCuirement/ This item is &he&<ed in step ' $bo7e/
The r$dio resour&es A&odes $nd po*erB $nd tr$nsmission resour&es $re limited/ This item
is &he&<ed in step - $bo7e/
The l$ptop sho*s poor per+orm$n&e $nd &$nnot pro&ess d$t$ on the user pl$ne in time/
?ne s5mptom is th$t the CP% us$ge is high/
I+ the d$t$ sending throughput $t the RLC l$5er m$t&hes the $llo&$ted b$nd*idth $+ter
HS%PA is used +or $ &omp$r$ti7e test2 5ou &$n in+er th$t the poor uplin< Cu$lit5 on the
$ir inter+$&e &$uses untimel5 $rri7$l o+ st$tus reports on the RNC/ The on"site net*or<
pl$nning engineer needs to optimi6e the Cu$lit5 on the $ir inter+$&e/
I+ the d$t$ sending throughput $t the RLC l$5er is still lo*er th$n the $llo&$ted
b$nd*idth2 th$t is2 the do*nlin< sending *indo* is +ull $s +reCuentl5 $s be+ore2 $+ter
HS%PA is used +or $ &omp$r$ti7e test2 5ou &$n in+er th$t HS%PA &$nnot impro7e the
RTT or th$t the RTT &$nnot be impro7ed $nd the sending *indo* is still limited/ In this
&$se2 &he&< *hether $n improper P% si6e A+or e;$mple2 --) bitsB is used/ In+orm$tion
should be &olle&ted $s reCuired $nd reported to the H@ +or $n$l5sis/
I+ the 7$lue o+ /ownLin3;indowsFull<u& does not in&re$se $nd the RNC does not send
d$t$ in the RLC bu++er in time *hen the $llo&$ted b$nd*idth +or +lo* &ontrol is su++i&ient2 the
&$use is th$t the RNC or %E is $bnorm$l in proto&ol pro&essing $t the RLC l$5er/ A&&ording
to the e;perien&e2 the improper %E dri7er is highl5 li<el5 to &$use the problem/ It is
re&ommended 5ou repl$&e the %E dri7er or dire&tl5 use $nother %E +or the test/
I+ the d$t$ tr$nsmission is norm$l $+ter the %E or %E dri7er is repl$&ed2 5ou &$n in+er
th$t the %E or %E dri7er h$s $ +$ult/ In this &$se2 the problem is identi+ied/
I+ the test result is not impro7ed $+ter the %E or %E dri7er is repl$&ed2 intern$l
pro&essing on the RNC m$5 h$7e $ +$ult/ In this &$se2 in+orm$tion should be &olle&ted on
the site $s reCuired $nd reported to the H@ +or $n$l5sis/
$tep % Colle&t $nd report in+orm$tion Am$nd$tor5B/
I+ the problem persists $+ter the oper$tions mentioned in the pre7ious steps $re per+ormed2
in+orm$tion should be &olle&ted $&&ording to the in+orm$tion &olle&tion list $nd reported to the
H@ +or $n$l5sis/
&.1.( 3n"ormation Co!!ection *ist
Information
Collection for Data Transmission Problems Regarding HSPA
&.& 8ero #$DPA Throughput
&.&.1 $ymptom
0ero HSPA throughput h$s onl5 one s5mptom2 th$t is2 the %E is not su&&ess+ull5 &onne&ted
to the #TP ser7er $nd &$nnot do*nlo$d +iles +rom the #TP ser7er/ The % meter sho*s th$t
the do*nlin< throughput is 6ero or the uplin< throughput o&&$sion$ll5 sho*s $ burr sh$pe2 $s
sho*n in #igure 1/1/
'01("0'"0) Hu$*ei Con+identi$l P$ge -' o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 0ero HSPA throughput
&.&.& Trou!eshooting Procedures
Che&< *hether the sign$ling pro&ess is norm$l $nd then &he&< *hether the user pl$ne is
norm$l/ In the &$se o+ sign$ling pro&ess2 the 6ero throughput is gener$ll5 &$used b5 improper
&on+igur$tion/ The user pl$ne in7ol7es $ *ide r$nge2 in&luding the #TP ser7er2 SGSN2 GGSN2
RNC2 Node =2 %E2 l$ptop2 tr$nsmission &on+igur$tion2 $nd intermedi$te s*it&hing
&on+igur$tion/ Dou &$n &he&< the user pl$ne l$5er b5 l$5er $nd inter+$&e b5 inter+$&e/
A&&ording to the e;perien&e2 6ero HSPA d$t$ tr$nsmission is o+ten &$used b5 improper
tr$nsmission &on+igur$tion2 *hi&h results in un$7$il$ble HSPA p$th or timeout in response to
the CC $&ti7$tion reCuest Adi++erent HCI9HPI inter&onne&tion p$r$meter settings on the Node
= $nd RNC2 or in&orre&t &on+igur$tion on the intermedi$te s*it&hing de7i&eB/ HCI re+ers to
7irtu$l &h$nnel identi+ier $nd HPI re+ers to 7irtu$l p$th identi+ier/ There+ore2 &he&< the RNC or
Node = +or rele7$nt $l$rms be+ore the $n$l5sis/ In this *$52 5ou &$n Cui&<l5 identi+5 the
problem/
$tep 1 Che&< the sign$ling pl$ne Am$nd$tor5B/
Sin&e RAN )/0 th$t &ompletel5 supports the HSPA +un&tion2 Hu$*ei h$s $&&umul$ted +our
5e$rs o+ e;perien&e in &ommer&i$l use o+ the produ&t/ The produ&t is m$ture in m$:or HSPA
+e$tures As&heduling2 +lo* &ontrol2 $nd mobilit5B $nd $pplies to $ *ide r$nge o+ net*or<ing
s&en$rios/ A&&ording to the e;perien&e2 $ +$ilure on the user pl$ne A6ero do*nlo$d throughputB
is seldom &$used b5 $ produ&t de+e&t $nd o+ten rel$tes to the &on+igur$tion2 ser7er2 %E2 l$ptop
or intermedi$te tr$nsmission eCuipment/
When the do*nlo$d throughput is 6ero2 &he&< *hether the PP $&ti7$tion pro&ess is
su&&ess+ul/ #igure 1/1 sho*s $ sign$ling pro&ess norm$ll5 est$blished +or $ PS ser7i&e/ The
RANAP mess$ge A$&t"PP"C?NTE1T"ACCEPTB re&ei7ed b5 the RNC +rom the CN
indi&$tes th$t the sign$ling pro&ess is su&&ess+ull5 est$blished/
'01("0'"0) Hu$*ei Con+identi$l P$ge -- o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 Norm$l sign$ling pro&ess +or PP $&ti7$tion
Note th$t $lthough the sign$ling pro&ess +or $&ti7$ting the PP &onte;t is &omplete norm$ll52
the r$dio $&&ess be$rer ARA=B is rele$sed in $ short time/ In this &$se2 di$lup on the %E is
su&&ess+ul2 but d$t$ tr$nsmission still +$ils be&$use the RA= is rele$sed/ #or this s5mptom2
5ou need to &he&< *hether the subseCuent sign$ling pro&ess is norm$l2 th$t is2 *hether the
RA= is rele$sed/
I+ the sign$ling pro&ess is unsu&&ess+ul2 the &$use is o+ten in&orre&t $&&ess point n$me AAPNB
settings or improper subs&ription o+ the %SI! &$rd/ Dou need to &he&< *hether su&h settings
$re &orre&t/ I+ su&h settings $re proper2 5ou need to +ind out the &$use b$sed on the mess$ges
displ$5ed b5 the RNC CT/ The mess$ges displ$5ed b5 the CT re&ord e$&h <e5 step during
the ser7i&e est$blishment/ =5 7ie*ing the mess$ges2 5ou &$n roughl5 <no* the &$use o+ the
sign$ling pro&ess +$ilure/ It is re&ommended th$t the on"site engineer identi+5 the &$use b$sed
on the mess$ges displ$5ed b5 the CT/ I+ the on"site engineer &$nnot identi+5 the &$use2
in+orm$tion should be &olle&ted $s reCuired $nd reported to the H@ +or $n$l5sis/
I+ the sign$ling pro&ess is norm$l but d$t$ tr$nsmission +$ils on the user pl$ne2 pro&eed *ith
step '/
$tep & Che&< the user pl$ne 1 Q &omp$r$ti7e test o+ the CH Aoption$lB/
I+ the sign$ling pro&ess is su&&ess+ul2 5ou &$n 7eri+5 the $bnorm$l HSPA user pl$ne b5 using
the CH be$rer in both the uplin< $nd do*nlin< dire&tions +or $ &omp$r$ti7e test/ In this *$52
5ou &$n den5 the possibilit5 o+ $bnorm$l HS%PA/ In most &$ses2 $ &omp$r$ti7e test helps 5ou
Cui&<l5 isol$te the problem $nd &he&< *hether the problem strongl5 rel$tes to the HSPA
+e$ture/
'01("0'"0) Hu$*ei Con+identi$l P$ge -( o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
I+ d$t$ &$n be tr$nsmitted *hen the CH be$rer is used2 5ou &$n in+er th$t the upper"le7el
NEs $bo7e the RNC $re norm$l $nd the problem rel$tes to the HSPA +e$ture o+ the RAN
be&$use the upper"le7el NEs $bo7e the RNC pro&ess di++erent r$dio be$rers in the s$me *$5/
In this &$se2 5ou need to s<ip steps - $nd (2 $nd $n$l56e the RNC $nd the lo*er"le7el NEs
b$sed on the HSPA +e$ture/
I+ d$t$ tr$nsmission +$ils $+ter the CH be$rer is used Athis &$se seldom o&&urs $&&ording to
the e;perien&eB2 5ou &$n in+er th$t the problem does not rel$te to the HSPA +e$ture/ ?n one
h$nd2 5ou &$nnot e;&lude the possibilit5 th$t $ lo*er"le7el NE belo* the RNC is $bnorm$l/
?n the other h$nd2 5ou do not <no* *hether the upper"le7el NEs $bo7e the RNC $re norm$l/
Dou still need to e;e&ute the steps mentioned belo*/
$tep ( Che&< the user pl$ne ' Q p$&<ets re&ei7ed b5 the RNC Am$nd$tor5B/
The user pl$ne in7ol7es $ *ide r$nge o+ NEs/ When $n$l56ing the problem2 use the RNC
CT to &he&< *hether $n upper"le7el NE $bo7e the RNC or $ lo*er"le7el NE belo* the RNC
is $bnorm$l/
%se the %!AT tool to obt$in the number o+ do*nlin< $nd uplin< ser7i&e d$t$ units AS%sB
re&ei7ed b5 the RLC l$5er/ #igure 1/1 sho*s the &he&< method2 $nd #igure 1/' sho*s the
&he&< result/
Figure 1.1 ?bt$ining the number o+ S%s re&ei7ed b5 the RLC l$5er b5 using the %!AT tool
'01("0'"0) Hu$*ei Con+identi$l P$ge -4 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.2 Trend o+ &h$nges in the number o+ S%s re&ei7ed b5 the RLC l$5er
I+ the number o+ do*nlin< p$&<ets re&ei7ed b5 the RNC is $l*$5s 6ero $nd the number o+
uplin< p$&<ets is not 6ero2 the RNC does not re&ei7e d$t$ +rom the upper"le7el NEs/ In this
&$se2 $ +$ult m$5 o&&ur on the #TP ser7er or the SGSN9GGSN/ The SGSN $nd the GGSN do
not +$il $+ter the en7ironment &ommissioning/ The #TP ser7er is highl5 li<el5 to +$il/
There+ore2 it is re&ommended th$t 5ou +irst &he&< the #TP ser7er b5 using $nother #TP ser7er
or b5 dire&tl5 bro*sing Web p$ges on the l$ptop/ I+ the &onne&tion to the #TP ser7er is
unsu&&ess+ul2 the #TP &lient so+t*$re displ$5s the rele7$nt mess$ges/ Dou &$n &he&< the
&onne&tion to the #TP ser7er b5 7ie*ing the mess$ges/
I+ the ser7i&e is su&&ess+ul $+ter 5ou bro*se the Web p$ges or use $nother #TP ser7er2 5ou &$n
in+er th$t the &urrent #TP ser7er +$ils/ In this &$se2 the on"site engineer needs to &he&< *hether
the settings on the #TP ser7er $re &orre&t/
I+ the ser7i&e still +$ils $+ter 5ou bro*se the Web p$ges or use $nother #TP ser7er2 5ou &$n
in+er th$t the SGSN or GGSN per+orms $bnorm$l pro&essing on the user pl$ne/ In this &$se2 $
CN engineer should be $s<ed to $n$l56e the &$use o+ $bnorm$lit52 $nd in+orm$tion should be
&olle&ted $s reCuired $nd reported to the H@ +or $n$l5sis/
I+ the number o+ do*nlin< p$&<ets re&ei7ed b5 the RNC is not 6ero2 the #TP ser7er &$n send
d$t$ +rom the SGSN9GGSN to the RNC/ The +$ult o&&urs on $ lo*er"le7el NE belo* the
RNC/ In this &$se2 pro&eed *ith step (/
$tep 5 Che&< the user pl$ne - Q p$&<ets sent b5 the RNC Am$nd$tor5B/
I+ the RNC re&ei7es do*nlin< p$&<ets +rom the #TP ser7er Ath$t is2 the RLC =? is not 6eroB
but the %E &$nnot tr$nsmit d$t$2 5ou &$n in+er th$t the +$ult o&&urs on the RNC or $ lo*er"
le7el NE/ In this &$se2 &he&< *hether the RNC su&&ess+ull5 sends d$t$ to the Node = through
the I%= inter+$&e Ain the +orm o+ #P p$&<etsB/ #igure 1/1 sho*s th$t the RNC su&&ess+ull5
sends #P p$&<ets to the Node =/
'01("0'"0) Hu$*ei Con+identi$l P$ge -) o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 St$tisti&s on do*nlin< #P p$&<ets th$t $re sent +rom the RNC $nd $re obt$ined +rom
the CT b5 using the %!AT tool
I+ the number o+ do*nlin< #P p$&<ets sent +rom the RNC $s sho*n in #igure 1/1 is 6ero2 5ou
<no* th$t the RNC does not send do*nlin< d$t$ to the Node =/ The RLC =? is not 6ero $nd
the b$nd*idth $llo&$ted b5 the Node = +or +lo* &ontrol is $ m$:or me&h$nism th$t restri&ts
p$&<ets sent b5 the RNC/ A&&ording to the produ&t implement$tion2 the Node = $llo&$tes $t
le$st the b$nd*idth &orresponding to &redit J 1/ There+ore2 the s5mptom th$t the RNC &$nnot
send #P p$&<ets due to the 6ero b$nd*idth $llo&$ted +or +lo* &ontrol does not o&&ur2 e;&ept
*hen the tr$nsmission &on+igur$tion is in&orre&t or there is $ de+e&t in the 7ersion o+ the RNC
or Node =/ To &he&< *hether the $llo&$ted b$nd*idth +or HSPA +lo* &ontrol is $bnorm$l2
5ou &$n obser7e the mess$ges displ$5ed b5 the RNC CT/ The &redit is $t le$st 12 $s sho*n in
#igure 1/'/
'01("0'"0) Hu$*ei Con+identi$l P$ge -8 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.2 In+orm$tion $bout $llo&$ted b$nd*idth +or +lo* &ontrol in the mess$ges displ$5ed b5
the RNC CT
I+ the $llo&$ted b$nd*idth +or I%= +lo* &ontrol is not 6ero A$s sho*n in #igure 1/'B $nd
the RNC does not send do*nlin< #P p$&<ets2 the RNC m$5 +$il/ In+orm$tion should be
&olle&ted on the site $s reCuired $nd reported to the H@ +or $n$l5sis/
I+ the $llo&$ted b$nd*idth +or I%= +lo* &ontrol is 6ero Ath$t is2 the &redit in the displ$5ed
mess$ge is $l*$5s 6eroB2 the Node = does not $llo&$te $n e++e&ti7e b$nd*idth/ The
problem m$5 rel$te to the $llo&$ted tr$nsmission b$nd*idth/ In this &$se2 5ou need to
&he&< *hether the tr$nsmission &on+igur$tion &omplies *ith the spe&i+i&$tions Asee the
$tt$&hmentB $nd modi+5 the tr$nsmission &on+igur$tion $&&ording to the spe&i+i&$tions $s
reCuired/ I+ the tr$nsmission &on+igur$tion &omplies *ith the spe&i+i&$tions but the
$llo&$ted b$nd*idth +or +lo* &ontrol is still 6ero2 in+orm$tion should be &olle&ted on the
site $s reCuired $nd reported to the H@ +or $n$l5sis/
I+ the number o+ do*nlin< #P p$&<ets sent +rom the RNC $s sho*n in #igure 1/1 in&re$ses
&ontinuousl52 5ou <no* th$t the RNC h$s sent do*nlin< d$t$ to the Node =/ Then &he&<
*hether the I%= inter+$&e Ain&luding the intermedi$te tr$nsmission eCuipmentB drops $ll the
do*nlin< #P p$&<ets or *hether the bit error r$te on the $ir inter+$&e is 100N/ Li<e*ise2
improper tr$nsmission &on+igur$tion $lso &$uses do*nlin< p$&<ets to be dropped/ #or
e;$mple2 i+ the m$;imum tr$nsmission unit A!T%B is set improperl52 $n IP p$&<et is
segmented into m$n5 +r$gments $nd &$nnot be re$ssembled/ The s5mptom $lso o&&urs *hen
di++erent HCI9HPI 7$lues $re set on the RNC $nd the Node =2 or *hen the intermedi$te
tr$nsmission eCuipment is &on+igured in&orre&tl5/ There+ore2 5ou need to &he&< *hether the
tr$nsmission &on+igur$tion Ain&luding the &on+igur$tion o+ intermedi$te de7i&esB &omplies
*ith the spe&i+i&$tions $nd modi+5 the &on+igur$tion $&&ording to the spe&i+i&$tions/
I+ the tr$nsmission &on+igur$tion &omplies *ith the spe&i+i&$tions2 pro&eed *ith step 4/
$tep 6 Che&< the %E $nd l$ptop Am$nd$tor5B/
I+ the HSPA d$t$ tr$nsmission +$ils2 5ou &$n in+er th$t the problem does not o&&ur on $n5
eCuipment other th$n the %E or l$ptop/ I+ the &he&< results $re norm$l2 5ou need to &he&<
*hether the %E $nd l$ptop *or< properl5/ Repl$&e the l$ptop2 %E2 $nd dri7er 7ersion +or $
&omp$r$ti7e test/ The Hu$*ei E'80 11/(14/04/00/00/=(0, is re&ommended/
$tep 7 Colle&t $nd report in+orm$tion Am$nd$tor5B/
'01("0'"0) Hu$*ei Con+identi$l P$ge -. o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
I+ the problem persists $+ter the oper$tions mentioned in the pre7ious steps $re per+ormed2
in+orm$tion should be &olle&ted on the site $s reCuired $nd reported to the H@ +or $n$l5sis/
&.&.( 3n"ormation Co!!ection *ist
Information
Collection for Data Transmission Problems Regarding HSPA
'01("0'"0) Hu$*ei Con+identi$l P$ge -, o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
( #$UPA Throughput Pro!ems
This &h$pter des&ribes ho* to h$ndle t*o m$:or HS%PA throughput problems/ It is guid$n&e
to on"site engineers in $n$l56ing $nd &he&<ing the problems2 $nd in &olle&ting reCuired
in+orm$tion +or identi+5ing the problems/ HS%PA throughput problems $re $n$l56ed more
simpl5 th$n HSPA throughput problems/ It is h$rd2 ho*e7er2 to &olle&t 7$lid in+orm$tion2
th$t is2 mess$ges displ$5ed b5 the %E Probe $nd Node = CT $re reCuired/ A+ter the RAN 10
supports the Node = CT2 7$lid in+orm$tion is &olle&ted more e$sil5/
In the test en7ironment2 run the 2,/ C.LLC1C &omm$nd on the RNC L!T to
modi+5 the &on+igured b$&<ground noise so th$t the &on+igured b$&<ground noise
m$t&hes the $&tu$l b$&<ground noise/
#or $ &ommer&i$l net*or<2 do not dire&tl5 modi+5 the &on+igured b$&<ground noise
be&$use doing so m$5 &$use shrin<$ge o+ the uplin< &o7er$ge2 *hi&h me$ns th$t the high
b$&<ground noise is permitted to rise b5 ) d= ARoTB/ It is re&ommended th$t the on"site
engineer +ind out the &$use o+ high b$&<ground noise/ I+ the &$use o+ high b$&<ground
noise &$nnot be identi+ied in $ short time during $ m$:or $&&ept$n&e test2 the &on+igured
b$&<ground noise o+ the &ell &$n be modi+ied *ithin $ short time to 7eri+5 the HS%PA
per+orm$n&e/
#or the rel$tionship bet*een the &on+igured b$&<ground noise o+ $ &ell $nd the $&tu$l ph5si&$l
me$ning2 see the help in+orm$tion $bout the 2,/ C.LLC1C &omm$nd/
I+ the $&tu$l b$&<ground noise o+ $ &ell is &ontinuousl5 o7er I10' d=m or belo* I110 d=m2 RTWP
is $bnorm$l/ In this &$se2 $s< the Node = engineer or net*or< pl$nning engineer to sol7e the
problem $nd then per+orm $n HS%PA test/
I+ the &on+igured b$&<ground noise o+ $ &ell m$t&hes the $&tu$l b$&<ground noise2 the $&tu$l
uplin< lo$d on the $ir inter+$&e $lre$d5 re$&hes the lo$d threshold/ Che&< *hether other users
in the &ell use the ser7i&e/ I+ other users use the ser7i&e in the &ell2 the users m$5 o&&up5 p$rt
o+ the lo$d $nd &$use the lo$d to be limited/ I+ the uplin< lo$d o+ $ &ell $lre$d5 re$&hes the
threshold *hen onl5 one user uses the ser7i&e in the &ell $nd the user throughput does not
re$&h the e;pe&ted 7$lue2 the possible &$uses $re $s +ollo*sF
Strong e;tern$l inter+eren&e e;ists/ As $ result2 RTWP e;&eeds the threshold/ In this &$se2
$s< the on"site engineer to elimin$te the sour&e o+ inter+eren&e/
The %E ?LPC does not &on7erge be&$use the uplin< p$th loss is too lo*/ The s5mptom
is th$t the tr$nsmit po*er o+ the %E PCCH is $lre$d5 lo* but still results in too high
RTWP/ This problem gener$ll5 o&&urs in the test en7ironment possibl5 be&$use no
proper sign$l $ttenu$tor is inst$lled/ In this &$se2 t$<e the %E $*$5 +rom the $ntenn$ o+
the b$se st$tion/
A de+e&t in the produ&t or %E &$uses the $bnorm$l uplin< po*er &ontrol/ In this &$se2 use
$nother %E +or $ &omp$r$ti7e test/
I+ 5ou +ind nothing *rong *ith the &he&< items $bo7e but RTWP rem$ins $bnorm$l2 $ +$ult
m$5 o&&ur on the produ&t/ Dou need to re&ti+5 the +$ult or modi+5 the &on+igured b$&<ground
noise to be the s$me $s the $&tu$l b$&<ground noise so th$t the test &$n pro&eed/ =$sed on the
test result2 de&ide *hether to pro&eed *ith step 4/?ther*ise2 in+orm$tion should be &olle&ted
on the site $g$inst the in+orm$tion &olle&tion list $nd reported to the H@ +or $n$l5sis/
I+ the problem is sol7ed through the &he&< items $bo7e but the r$te rem$ins $bnorm$l2
pro&eed *ith step 4/
$tep 6 Che&< *hether the I%= tr$nsmission resour&es $re limited/
A+ter d$t$ +rom the %E is &orre&tl5 re&ei7ed b5 the Node =2 the d$t$ should be sent to the
RNC in the +orm o+ #P +r$mes through the tr$nsmission resour&es on the I%= inter+$&e/
I+ the tr$nsmission resour&es on the I%= inter+$&e $re limited2 the user r$te &$nnot re$&h the
e;pe&ted 7$lue/
?bser7e H)401 RL .nhanced 9n'o Re+ort o+ the Node = CT/ The reported mess$ges
&o7er uhw8wFor0ath th$t indi&$tes the $7$il$ble b$nd*idth +or the p$th *here the user is
lo&$ted/ I+ the 7$lue is sm$ller th$n the e;pe&ted r$te but &lose to the &urrent tested r$te2 the
'01("0'"0) Hu$*ei Con+identi$l P$ge (8 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
lo* r$te m$5 be &$used b5 limited I%= tr$nsmission resour&es/ The tr$nsmission resour&es
$re limited be&$use o+ the tr$nsmission &on+igur$tion2 tr$++i&2 del$5 :itter $nd loss o+ p$&<ets
during the tr$nsmission/
In this &$se2 &he&< *hether the ph5si&$l b$nd*idth Athe number o+ E1 linesB meets the test
reCuirement b$sed on the $&tu$l reCuired throughput/ In $ddition2 &he&< *hether the
p$r$meter settings &ompl5 *ith the tr$nsmission &on+igur$tion spe&i+i&$tions +or the 7ersion/
P$5 $ttention to the +ollo*ing itemsF
Whether the &on+igured ph5si&$l b$nd*idth is su++i&ient/ ?ne E1 line &$n pro7ide $
ph5si&$l b$nd*idth o+ ' !bit9s/ When the ph5si&$l b$nd*idth is &on7erted to the
$ppli&$tion l$5er2 the tr$nsmission e++i&ien&5 o+ 0/84 should be &onsidered/ uring
tr$nsmission o7er +$st Ethernet A#EB2 the ph5si&$l b$nd*idth is not limited/
Whether port r$te limit$tion is &on+igured on the Node =/ Dou &$n run the L)T LR
&omm$nd to &he&< this item2 $s sho*n in #igure 1/1/
Figure 1.1 Che&< result o+ the LST LR &omm$nd e;e&uted on the Node = L!T
The &omm$nd mentioned $bo7e displ$5s the port r$te2 *hi&h in&ludes the r$tes on $ll the IP p$ths th$t
use the port/ When &$l&ul$ting the HS%PA b$nd*idth2 5ou need to dedu&t the b$nd*idth o&&upied b5
other ser7i&es/ In $ddition2 *hen &on7erting the b$nd*idth to the $ppli&$tion l$5er2 the tr$nsmission
e++i&ien&5 o+ 0/, should be &onsidered/
I+ the tr$nsmission &on+igur$tion is &orre&t2 5ou &$n obser7e the number o+ users in the &ell/
To pre7ent limit$tion tr$nsmission resour&es &$used b5 tr$++i&2 per+orm the test $t $ time *hen
$ sm$ll number o+ users use the ser7i&e in the &ell/
I+ the tr$nsmission resour&es $re not limited be&$use the tr$nsmission &on+igur$tion is
in&orre&t or other users &ontend +or the resour&e2 the limit$tion on tr$nsmission b$nd*idth
m$5 be &$used b5 loss o+ p$&<ets or del$5 :itter during the tr$nsmission/ In this &$se2 per+orm
'01("0'"0) Hu$*ei Con+identi$l P$ge (. o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
$ &omp$r$ti7e test $nd &$pture p$&<ets on the I%= tr$nsmission eCuipment to identi+5 the
problem/
$tep 7 Che&< *hether the uplin< CE resour&es $re limited/
I+ the HS%PA CCC +un&tion is used or i+ both the d5n$mi& CE +un&tion $nd G=R $dmission
$re used2 5ou m$5 en&ounter the s5mptom th$t the HS%PA ser7i&e &$n be norm$ll5
est$blished but the r$te &$nnot re$&h the e;pe&ted 7$lue due to the insu++i&ient uplin< CE
resour&es/ Dou &$n run the /)0 L9C.<). &omm$nd on the Node = L!T to Cuer5 the
number o+ CEs on the Node =2 $s sho*n in #igure 1/1/
Figure 1.1 Number o+ li&ensed CEs $s Cueried on the Node = L!T
#igure 1/' lists the CEs used b5 di++erent spre$ding +$&tors/
Figure 1.2 Rules on used uplin< CEs +or di++erent r$tes AS#B
-in $) $upported
Rate ,Bit.s/
#$UPA Phase 1 #$UPA Phase
&
S#)( -'E 1L1L1 1
S#-' )(E 1L1L1/4 1
S#1) 1)0E 1L1L- '
S#. -'0E 1L1L4 (
S#( )(0E 1L1L10 .
';S#( 1/((! 1L1L'0 1)
';S#' '/8! Not supported -'
'01("0'"0) Hu$*ei Con+identi$l P$ge (, o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
';S#' L ';S#( 4/8)! Not supported (.
The supported r$tes listed in #igure 1/' $re not stri&t $nd $re +or re+eren&e onl5/ The $&tu$l r$te is
$++e&ted b5 retr$nsmission on the $ir inter+$&e/ uring the test2 ensure the uplin< CE resour&es reCuired
+or the e;pe&ted r$te/
uring $n $&&ept$n&e test o+ $ &ommer&i$l net*or<2 5ou &$nnot pre7ent other users +rom
&ontending +or the uplin< CE resour&es/ There+ore2 5ou need to tr$&e the use o+ uplin< ser7i&e
resour&es in re$l time/ Dou &$n &he&< the number o+ CEs used b5 e$&h &ell b5 Cuer5ing the
ser7i&e resour&es o+ &ells on the Node = L!T2 $s sho*n in #igure 1/-/
Figure 1.3 Number o+ &urrent CEs used b5 $ &ell $s Cueried on the Node = L!T
=$sed on the CE li&ense &on+igur$tion2 &he&< *hether the rem$ining $7$il$ble CE resour&es
on the Node = $re su++i&ient +or the %E to re$&h the e;pe&ted r$te/ Li<e*ise2 5ou &$n use the
mess$ges displ$5ed b5 the Node = CT to &he&< *hether the uplin< CEs $re limited/ I+ the
&on+igured $7$il$ble CEs &$nnot meet the uplin< throughput reCuired b5 the %E2 5ou need to
e;p$nd the CE li&ense2 or to $dd the h$rd*$re &$p$bilit5 *hen the li&ense $lre$d5 re$&hes the
h$rd*$re &$p$bilit5/
$tep % Che&< *hether there $re &h$nges in the uplin< b$nd*idth $llo&$ted b5 the RNC/
I+ there $re &h$nges in the uplin< b$nd*idth $llo&$ted b5 the RNC2 the HS%PA throughput
m$5 &h$nge $&&ordingl5/ Dou &$n obser7e the &h$nges in the uplin< b$nd*idth b5 tr$&ing the
uplin< b$nd*idth $nd throughput on the RNC L!T2 $s sho*n in #igure 1/1/
'01("0'"0) Hu$*ei Con+identi$l P$ge 40 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 En$bling the +un&tion o+ tr$&ing uplin< throughput $nd b$nd*idth on the RNC L!T
The possible &$uses o+ &h$nges in the b$nd*idth in&lude HS%PA CCC $&tions $nd
s*it&ho7er to $ &ell supporting $ di++erent HS%PA &$p$bilit5 A+or e;$mple2 s*it&ho7er +rom $
&ell supporting 4/ 8) !bit9s to $ &ell supporting 1/(( !bit9sB/
I+ the &$use is $n $&tion o+ the HS%PA CCC2 5ou need to &$pture logs on the RNC CT $nd
%E AProbe or @1!B to $n$l56e *h$t triggers the HS%PA CCC $&tion/
I+ the &$use is the s*it&ho7er $nd the test ob:e&ti7e does not &o7er the HS%PA per+orm$n&e
during the s*it&ho7er2 dis$ble the $d:$&ent &ell or delete the $d:$&en&5 rel$tionship to pre7ent
+reCuent s*it&ho7er/
To test &$ses rel$ted to s*it&ho7er2 5ou need to &olle&t in+orm$tion $nd report the in+orm$tion
to the H@ +or $n$l5sis/
(.1.( 3n"ormation Co!!ection *ist
Information
Collection for Data Transmission Problems Regarding HSPA
'01("0'"0) Hu$*ei Con+identi$l P$ge 41 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
(.& )ai!ure to +sta!ish the #$UPA $ervice
(.&.1 $ymptom
The uplin< throughput monitored b5 the % meter does not e;&eed -.( <bit9s/ The
RRC>R=>SET%P mess$ge on the $ir inter+$&e sho*s th$t the tr$++i& r$dio be$rer
A&orresponding to r$dio be$rer 4 *hen onl5 $ single PS ser7i&e is pro7idedB uses E"CH $s
the be$rer2 $s sho*n in #igure 1/1/
Figure 1.1 =e$rer t5pe in the RRC>R=>SET%P mess$ge
(.&.& Trou!eshooting Procedures
$tep 1 Che&< the %E &$p$bilit5/
I+ the %E does not support the HS%PA +un&tion2 the ser7i&e &$nnot be est$blished o7er
HS%PA/ There+ore2 5ou need to &he&< the &$p$bilit5 reported b5 the %E/ The
RRC>C?NNECT>RE@ mess$ge on the %u inter+$&e spe&i+ies *hether the %E supports the
E"CH +un&tion/ #or the spe&i+i& &$p$bilit5 t5pe2 5ou need to $n$l56e the
RRC>C?NNECT>C!P mess$ge/ I+ the ueC$p$bilit5Indi&$tion &ell e;ists in the mess$ge $nd
the &ell 7$lue &o7ers e-dch2 the %E supports the HS%PA +un&tion2 $s sho*n in #igure 1/1/
'01("0'"0) Hu$*ei Con+identi$l P$ge 4' o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 RRC C?NNECTI?N SET%P RE@ mess$ge
?ther*ise2 the %E does not support the HS%PA +un&tion/ In this &$se2 use $nother HS%PA %E
Athe Hu$*ei E'80 is re&ommendedB +or the test/
I+ the &he&< result sho*s th$t the %E supports the HS%PA +un&tion2 pro&eed *ith step '/
$tep & Che&< the &ell &$p$bilit5/
I+ HS%PA is not &on+igured or $&ti7$ted +or the &ell2 the HS%PA ser7i&e &$nnot be
est$blished/ Run the L)T C.LLH)401 &omm$nd on the RNC L!T to Cuer5 the HS%PA
&$p$bilit5 $nd st$tus o+ the &ell/ The Cuer5 result sho*s th$t HS%PA is &on+igured $nd
$&ti7$ted +or the &ell2 $s sho*n in #igure 1/1/
Figure 1.1 HS%PA st$tus o+ the &ell &he&<ed on the RNC L!T
'01("0'"0) Hu$*ei Con+identi$l P$ge 4- o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
I+ the Cuer5 result sho*s th$t the HS%PA +un&tion is not $&ti7$ted or th$t the HS%PA &ell is
not &on+igured or is &on+igured in&orre&tl52 run the 1// C.LLH)401 &omm$nd to
&on+igure the HS%PA &ell on the site/
I+ the Cuer5 result sho*s th$t the HS%PA +un&tion is $&ti7$ted2 pro&eed *ith step -/
$tep ( Che&< the throughput $ssigned b5 the CN/
The RNC &he&<s *hether the ser7i&e uses the E"CH be$rer b$sed on the !=R $ssigned b5
the CN $nd the &on+igured threshold/ I+ the !=R $ssigned b5 the CN e;&eeds the throughput
threshold o+ the E"CH be$rer2 the ser7i&e is est$blished o7er E"CH/ ?ther*ise2 the CH
be$rer is used/ Thresholds $re set sep$r$tel5 +or the =E ser7i&e $nd stre$ming ser7i&e/
The !=R is $ssigned in the RANAP>RA=>ASSIGN!ENT>RE@%SET mess$ge2 $s sho*n
in #igure 1/1/
Figure 1.1 !=R in+orm$tion in the RA= ASSIGN!ENT RE@ mess$ge
Run the L)T FRCCHLT70.01R1 Ain the 7ersion RAN 10B or L)T FRC Ain $ 7ersion
e$rlier th$n RAN 10B &omm$nd on the RNC L!T to Cuer5 the HS%PA tr$++i& thresholds/
#igure 1/' sho*s the Cuer5 result/
'01("0'"0) Hu$*ei Con+identi$l P$ge 4( o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.2 @uer5 result o+ the LST #RCCHLTDPEPARA &omm$nd
I+ the uplin< throughput $ssigned b5 the CN is lo*er th$n the HS%PA tr$++i& thresholds2
dire&tl5 modi+5 the HS%PA tr$++i& thresholds or modi+5 the subs&ription in+orm$tion on the
home lo&$tion register AHLRB/ =e+ore the modi+5ing the subs&ription in+orm$tion2 &on+irm
th$t the subs&ription in+orm$tion $bout the I!SI m$t&hes the in+orm$tion $ssigned b5 the CN/
?ther*ise2 5ou m$5 en&ounter the s5mptom th$t the subs&ription is &orre&t on the HLR but $n
AT &omm$nd is used to limit the throughput during the di$lup/ Note th$t $+ter the HS%PA
tr$++i& thresholds $re modi+ied2 the ser7i&e &$n be est$blished o7er HS%PA but the problem is
not sol7ed be&$use the %E throughput is still limited b5 the !=R/ There+ore2 5ou must
modi+5 the subs&ription in+orm$tion on the HLR or &$n&el the throughput limit$tion imposed
b5 the AT &omm$nd/ #or ho* to limit the throughput b5 using the AT &omm$nd2 see the
do&ument $nne;ed to this Troubleshooting Guide/
I+ the throughput $ssigned b5 the CN is higher th$n the HS%PA tr$++i& thresholds2 pro&eed
*ith step (/
$tep 5 Che&< the RAN p$r$meter settings/
I+ there $re no spe&i$l reCuirements during the test2 the p$r$meter settings on the RNC $nd
Node = should be the s$me $s the b$seline2 $nd the tr$nsmission &on+igur$tion on the I%=
inter+$&e should &ompl5 *ith the &on+igur$tion spe&i+i&$tions/ ?ther*ise2 improper p$r$meter
settings m$5 &$use $ +$ilure to est$blish the HS%PA ser7i&e/ In the 7ersion RAN 102 the
&$uses o+ $ +$ilure to est$blish the HS%PA ser7i&e in&lude but $re not limited to the +ollo*ing
onesF
Limited uplin< po*er resour&e/ The pre&ondition is th$t the uplin< $dmission is en$bled/
Limited uplin< CE resour&es/ #or det$ils2 see the rele7$nt des&ription se&tion -/1RLo* or
#lu&tu$ting HS%PA Throughput/R
Limited I%= tr$nsmission resour&es/ #or det$ils2 see the rele7$nt des&ription se&tion
-/1RLo* or #lu&tu$ting HS%PA Throughput/R
Limited m$;imum number o+ HSPA users/ Run the L)T C.LLC1C &omm$nd to &he&<
*hether the 7$lue o+ 2a=Hsu+a4ser<u& meets the test reCuirement/
The t5pi&$l ser7i&e p$r$meter T70R18 is in&orre&tl5 deleted/ This problem o&&urred in
Algeri$/
'01("0'"0) Hu$*ei Con+identi$l P$ge 44 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 Admission pro&ess +or the RAN 10
Dou &$n identi+5 the limited resour&e b5 &he&<ing the RNC CT $nd then $d:ust the resour&e
&on+igur$tion or p$r$meter settings/ #igure 1/' sho*s $ problem th$t o&&urs on $ &ommer&i$l
net*or< in Pol$nd/ The mess$ges displ$5ed b5 the CT indi&$te th$t the uplin< CE resour&es
$re insu++i&ient/ The ser7i&e is est$blished $+ter the CE li&ense is $d:usted/
Figure 1.2 Limited uplin< CE resour&es indi&$ted b5 the mess$ges displ$5ed b5 the RNC CT
'01("0'"0) Hu$*ei Con+identi$l P$ge 4) o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
I+ the problem persists $+ter the oper$tions mentioned in the pre7ious steps $re per+ormed2
in+orm$tion should be &olle&ted $&&ording to the in+orm$tion &olle&tion list $nd reported to the
H@ +or $n$l5sis/
(.&.( 3n"ormation Co!!ection *ist
Information
Collection for Data Transmission Problems Regarding HSPA
(.( )ai!ure to +sta!ish an #$UPA 6.%7 -it.s
$ervice
The HS%PA 4/8) !bit9s ser7i&e is introdu&ed in ph$se '/ This ser7i&e puts +or*$rd high
reCuirements +or resour&e &on+igur$tion $nd p$r$meter settings A%E o+ &$tegor5 )2 $nd 'KS#(
L 'KS#'B/ The ser7i&e &$nnot be su&&ess+ull5 est$blished due to improper &on+igur$tion or
settings/ This se&tion des&ribes the &ommon &$uses o+ $ +$ilure to est$blish the HS%PA 4/8)
!bit9s ser7i&e $nd the ide$ o+ $n$l56ing the +$ilure/
(.(.1 $ymptom
The uplin< r$te monitored b5 the % meter does not e;&eed ' !bit9s/ The R= SET%P
mess$ge on the %u inter+$&e sho*s th$t the tr$++i& r$dio be$rer Ar$dio be$rer 4 *hen onl5 $
single PS ser7i&e is pro7idedB is est$blished on CH or is est$blished on E"CH but the
uplin< S# used is not 'KS#'LSKS#(2 $s sho*n in #igure 1/1/
Figure 1.1 E"CH be$rer used *ithout supporting the r$te o+ 4/8) !bit9s
#igure 1/' sho*s the uplin< S# &$p$bilit5 set used *hen the HS%PA 4/8) !bit9s ser7i&e is
su&&ess+ull5 est$blished/
'01("0'"0) Hu$*ei Con+identi$l P$ge 48 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.2 E"CH be$rer *ith support +or the r$te o+ 4/8) !bit9s
(.(.& Trou!eshooting Procedures
$tep 1 Che&< the %E &$p$bilit5/
To su&&ess+ull5 est$blish the HS%PA 4/8) !bit9s ser7i&e2 5ou need to use $n HS%PA %E o+
&$tegor5 )/Dou &$n obt$in the HS%PA &$p$bilit5 le7el supported b5 $ %E +rom the
RRC>C?NNECT>RE@>C!P mess$ge on the %u inter+$&e/ I+ the mess$ge &ont$ins the
ueC$p$bilit5Cont$iner &ell $nd the 7$lue o+ the &ell is 52 the %E supports the HS%PA r$te o+
4/8) !bit9s2 $s sho*n in #igure 1/1/ The L!T does not resol7e the &ont$iner $nd 7$lue 5
indi&$tes $ %E o+ &$tegor5 )/
Figure 1.1 HS%PA &$p$bilit5 le7el o+ $ %E indi&$ted in the RRC>C?NNECT>RE@>C!P
mess$ge
I+ the &he&< result does not meet the test reCuirement2 use $ %E o+ &$tegor5 ) +or the test/ The
Hu$*ei E1.0 d$t$ &$rd is re&ommended/
I+ the &he&< result sho*s th$t the %E supports the HS%PA 4/8) !bit9s ser7i&e2 pro&eed *ith
step '/
$tep & Che&< the 7ersions o+ the RNC $nd Node =/
'01("0'"0) Hu$*ei Con+identi$l P$ge 4. o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
The Hu$*ei RAN 10 or $ l$ter 7ersion supports the HS%PA 4/8) !bit9s ser7i&e/ #or the
RNC2 onl5 the RAN 10 is reCuired/ #or the Node =2 5ou need to di++erenti$te bet*een the
b$seb$nd pro&essing bo$rds/
#or the H1pl$t+orm2 the b$seb$nd pro&essing bo$rds on the Node = $re the N==I2 H==I2 $nd
E==I/ #or the H'pl$t+orm2 the b$seb$nd pro&essing bo$rds on the Node = $re the W==P$
$nd WEEPb/ Currentl52 onl5 the E==I $nd WEEPb bo$rds support the HS%PA 4/8) !bit9s
ser7i&e/
I+ the RAN 7ersion or bo$rd on the site does not support the HS%PA 4/8) !bit9s ser7i&e2
repl$&e the RAN 7ersion or h$rd*$re/
I+ both the RAN 7ersion $nd the bo$rd on the site support the HS%PA 4/8) !bit9s ser7i&e2
pro&eed *ith step -/
$tep ( Che&< the li&ensed &$p$bilit5 o+ the RAN/
=oth the RNC $nd the Node = in the 7ersion RAN 10 pro7ide $ li&ense to &ontrol the HS%PA
4/8) !bit9s ser7i&e/
T*o &ontrol items in the RNC li&ense rel$te to the HS%PA 4/8) !bit9s ser7i&eF HS%PA
5.!42%+s +er 4ser $nd )R8 over H)401/ A&&ording to the -GPP proto&ol2 to support
'KS#' L 'KS#( in the uplin< dire&tion2 5ou must &$rr5 sign$ling o7er E"CH/ Run the /)0
L9C.<). &omm$nd on the RNC L!T to Cuer5 the t*o &ontrol items2 $s sho*n in #igure
1/1/
Figure 1.1 Control items rel$ted to the HS%PA 4/8) !bit9s ser7i&e in the RNC li&ense
The &ontrol item rel$ted to the HS%PA 4/8) !bit9s ser7i&e in the li&ense on the Node = is
H)401 TT9 Function2 $s sho*n in #igure 1/'/ The HS%PA +un&tion must $lso be supported/
'01("0'"0) Hu$*ei Con+identi$l P$ge 4, o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.2 Control item rel$ted to the HS%PA 4/8) !bit9s ser7i&e in the li&ense on the Node =
To use the HS%PA 4/8) !bit9s ser7i&e2 5ou should set the li&ense items listed $bo7e in the
supported st$te/
I+ the &ontrol items in the li&ense $re in the supported st$te but the HS%PA 4/8) !bit9s ser7i&e
&$nnot be est$blished2 pro&eed *ith step (/
$tep 5 Che&< the p$r$meter settings on the RNC/
Che&< item 1F The uplin< SR= needs to use the E"CH be$rer/
To est$blish the HS%PA 4/8) !bit9s ser7i&e2 5ou need to use 'KS#'L'KS#( in the uplin<
dire&tion $nd est$blish the sign$ling r$tio be$rer ASR=B o7er E"CH/ Run the L)T>).T
FRCCHLT70.01R1 &omm$nd on the RNC L!T to Cuer5 or modi+5 the &urrent settings2
$s sho*n in #igure 1/1/
'01("0'"0) Hu$*ei Con+identi$l P$ge )0 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
Figure 1.1 @uer5 result o+ the LST #RCCHLTDPEPARA &omm$nd e;e&uted on the RNC L!T
I+ the Cuer5 result sho*s th$t the SR= &$nnot be est$blished on E"CH2 modi+5 the settings/
I+ the Cuer5 result sho*s th$t the SR= &$n be est$blished on E"CH2 pro&eed *ith &he&< item
'/
Che&< item 'F en$bling st$tus o+ the HS%PA ' ms TTI
To est$blish the HS%PA 4/8) !bit9s ser7i&e2 5ou must use the ' mm TTI/ There+ore2 5ou must
en$ble the ' ms TTI on the RNC/ Run the L)T>).T C,RR21L?,);9TCH &omm$nd on
the RNC L!T to Cuer5 or modi+5 the en$bling st$tus o+ the ' ms TTI2 $s sho*n in #igure 1/'/
Figure 1.2 @uer5 result o+ the LST C?RR!ALG?SWITCH &omm$nd e;e&uted on the RNC
L!T
I+ the Cuer5 result sho*s th$t the ' ms TTI is not en$bled2 5ou need to modi+5 the en$bling
st$tus b5 running the !!L &omm$nd ).T C,RR21L?,);9TCH(
Hs+a)witch@H)401ATT9A22)A);9TCH-1/
'01("0'"0) Hu$*ei Con+identi$l P$ge )1 o+ )'
Troubleshooting Guide to $t$ Tr$nsmission Problems Reg$rding HSPA INTERNAL
I+ the Cuer5 result sho*s th$t the ' ms TTI is en$bled2 pro&eed *ith &he&< item -/
Che&< item -F The !=R $ssigned b5 the CN needs to be higher th$n the ' ms HS%PA tr$++i&
threshold/
I+ 5ou need to est$blish the HS%PA 4/8) !bit9s ser7i&e2 the !=R $ssigned b5 the CN must be
higher th$n the ' ms HS%PA tr$++i& thresholds/ #or the !=R $ssigned b5 the CN2 see step -
in se&tion -/'/'RTroubleshooting Pro&edures/R Dou &$n run the L)T FRC &omm$nd on the
RNC L!T to Cuer5 the ' ms HS%PA tr$++i& thresholds2 $s sho*n in #igure 1/-/
Figure 1.3 @uer5 result o+ the LST #RC &omm$nd e;e&uted on the RNC L!T
I+ the !=R $ssigned b5 the CN is sm$ller th$n the ' ms HS%PA ser7i&e thresholds2 5ou need
to modi+5 the !=R $ssigned b5 the CN/ #or det$ils2 see step - in se&tion
-/'/'RTroubleshooting Pro&edures/R
$tep 6 Colle&t $nd report in+orm$tion/
I+ the problem persists $+ter the oper$tions mentioned in the pre7ious steps $re per+ormed2
in+orm$tion should be &olle&ted $&&ording to the in+orm$tion &olle&tion list $nd reported to the
H@ +or $n$l5sis/
(.(.( 3n"ormation Co!!ection *ist
Information
Collection for Data Transmission Problems Regarding HSPA
'01("0'"0) Hu$*ei Con+identi$l P$ge )' o+ )'