UNIVERSITY OF MYSORE

B. N. BAHADUR INSTITUTE OF MANAGEMENT

SCIENCES
MANASAGANGOTRI, MYSORE.
A SYNOPTIC NOTE ON
EMPLOYEES JOB SATISFACTION
AT BIG BAZAAR, MYSORE

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Human resource is considered to be the most valuable asset in
any organization. It is the sum total of inherent abilities, acquired
knowledge and skills represented by the talents and aptitudes of the
employed persons who comprise executives, superiors and the
employees. Human resource should be utilized to the maximum
possible extend, to achieve individual and organizational goals.
Employees performance is in!uenced by motivation and "ob
satisfaction.
Employee satisfaction or "ob satisfaction plays an important role
in deciding the organizations strength. It is quiet natural that the
satis#ed employees are de#nitely motivated to perform better. $his
leads to improvement in quality, increase in production and creates a
win%win situation between ability and motivation.
$he term &'() *+$I*,+-$I(./ is brought to lime by Hop 0ook in
1234, according to him it is a combination of psychological,
physiological5 environmental factors. It represents a persons
evaluation of his6her "ob or work content. It is ones positive feeling
towards his6her "ob. It is often determined by how well outcomes may
exceed expectations. *atisfaction in ones "ob means increased
commitment in the ful#llment of format requirements. $here is greater
willingness to invest personal energy 5 time in "ob performance.
Human resource is the sum total of the inherent abilities,
acquired knowledge 5 skills, represented by the talents and aptitudes
of the employed persons who comprise executives, supervisors. It
should be utilized to the maximum extend, in order to individual and
organizational goals. $he employees performance decides the
attainment of goals. $he performance is, to a large extend in!uenced
by motivation 5 "ob satisfaction.


-.0. O#1!(%&2!" o' %3! "%/.
$o know the present level of "ob satisfaction among the
employees.
$o understand the e7ectiveness of "ob satisfaction on the "ob
performance.
$o evaluate the importance and need of measuring "ob
satisfaction and also
to study how organization can achieve their goals by increasing
the "ob
satisfaction levels.
$o suggest measures and recommendations to the organization.
-.4. S(op! o' %3! "%/.
$he scope of the study extends to the dimensions of employee "ob
satisfaction among all the levels of employees at &)ig )azaar, 8ysore/. $he
study is done to know the perception of employees toward the nature of their
"ob, work environment, interpersonal relations, various aspects of welfare,
health and safety measures of the company.
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$he information for the study has been collected from both primary and
secondary data.
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9ata is the fact of an event. 9ata is the base for every research work. $he
data is mainly classi#ed into two groups.
-. P,&m$, .$%$
$he sources of primary data are by observation and structured
interviews with the help
of questionnaire.

0. S!(o).$, .$%$
$he sources of secondary data are:
-ompany ;ecords 6 ,iles and documents
$ext )ooks and 8agazines
<ebsites
S$mpl! "&+!
*ample size of this survey is 4= employees
-.7. L&m&%$%&o)" o' %3! "%/.
$he limitations of the study are as follows:
$ime constraints
;esource constraints