GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI

BBA 209: Personality Development and Communication Skill III

(Minor Project Report)

MINOR PROJECT
Prior to the beginning of the End Semester Examination of the Second Semester the
subjects on which each student shall be pursuing his / her Minor Project in relation to a
business firm during Summer Vacation and the respective internal supervisors shall be
finalized by the concerned Principal / Director of the Institute wherein BBA Programme
is being run. After completion of the assigned Project a Project Report in respect of the
same shall be submitted to the concerned Director/Principal within two weeks of the
commencement of the Third Semester. The Minor Project shall carry 100 marks i.e.,
marks equivalent to one course and it shall be pursued by every student under the
supervision of one internal supervisor to be appointed by the Principal / Director of the
Institute from among the Faculty Members handling the various BBA courses. It shall be
evaluated jointly by the Internal Supervisor and the External Examiner. The Internal
Supervisor shall award marks out of 50 and the External Examiner shall award marks out
of 50. The External Examiner shall be appointed by the University.














Guidelines for Minor Project Report 2012

Students are required to submit a project report in any ONE of the following suggested
areas of study:
A) A study of a particular sector/industry for eg., automobile, FMCG, telecom,
healthcare, information technology etc. (for guidelines refer page no.)
B) A study of a particular organization for eg. Maruti Suzuki, ITC, Bharati Airtel etc.
(for guidelines refer page no.)
C) Case Study - (for guidelines refer page no.)
D) Social sector student may choose a particular NGO, Welfare associations etc.
(for guidelines refer page no.)
E) Visit and prepare a report on any developmental banks, industry associations such
as SIDBI, ASSOCHAM, FICCI, CII etc. (for guidelines refer page no.)
F) Students may choose any other innovative topic not included in the
aforementioned areas. For the same, the student must consult the respective guide
for the objective, scope of the study and presentation of the report.

I. TENTATIVE FORMAT OF PROJECT REPORT:

The final report should be written and compiled in the following sequence
(a) Title Page (See Annexure A)
(b) Declaration & Bonafide Certificate (See Annexure B& Annexure C)
(c) Acknowledgements
(d) List of Tables/Figures/Symbols/Abbreviations (if any)
(e) Table of Contents

The above mentioned documents have to be inserted in ALL final reports irrespective of
the area of study selected.















A) A study of a particular sector/industry for eg. automobile, FMCG, telecom,
healthcare, information technology, banking, pharmaceutical etc.

Kindly adhere to the below mentioned chapter scheme for preparing the report on the
above mentioned topic

Contents Page No.
Chapter 1 Purpose of the study
1.1. Objective of the project report - # -
1.2 Scope of the study - # -

Chapter 2 - Introduction
2.1. About the industry (history,size,nature) - # -
2.2. Products/Services offered - # -
2.3. Geographic area (local,regional,statewise,national,international) - # -

Chapter 3 Industry Overview
3.1 Industry Developments - # -
3.2 Recent trends & innovations - # -
3.3 Governement Regulation - # -
3.4 Opportunities & Threats - # -
3.5 Growth Potential & Problems facing
3.6 Key statistics & contribution to Indian economy - # -

Chapter 4 Competitor Analysis
4.1 Key players in the industry -#-
4.2 Market share of each player -#-
4.3 Key Challenge facing the competitors -#-

Chapter 5 Findings & Conclusion (if any) -# -
Based on data analysis presented in earlier chapters, relevant observations inference to be
made / drawn. The student is supposed to present his/her practical suggestion /
recommendations based on the study.

Bibliography (for format please refer to Annexure D) -#-




B) A study of a particular organization for eg. Maruti Suzuki, ITC, Bharati
Airtel,Infosys,Vodafone,ITC etc.
Kindly adhere to the below mentioned chapter scheme for preparing the report on the
above mentioned topic:

Contents Page No.
Chapter 1 Purpose of the study
1.1. Objective of the project report - # -
1.2 Scope of the study - # -

Chapter 2 - Introduction
2.1. About the organization (history & evolution) -#-
2.2. Form of ownership (Partnership/private ltd/public ltd/corporation) - # -
2.3 Nature of Business -#-
2.4 Geographic Area (local,regional,statewise,national,international) - #-

Chapter 3 Company Profile
3.1 Organization Structure - # -
3.2 Vision & Mission/Core values -#-
3.3 Products & Services offered - # -
3.4 Distribution Network -#-
3.5 SWOT Analysis -#-
3.6 Competitor Information -#-
3.7 Market share & growth rate -#-
3.8 Key challenges/problems facing the organization -#-

Chapter 4 Relate the topic with the organization -#-

(For eg. Recruitment & selection in Maruti Suzuki, work values in Infosys etc)
Students can take help of topics such as, Work Values, Decision making Strategies, Goal
Setting, Management Functions & Roles, Planning & Organizing, Manpower
Planning, Recruitment & Selection, Training & Development, Leadership style, Need
of Value & Ethics in Organization, Need of I nformation Technology in Organization
etc.)
Note: The above is only an inclusive list, students may, in consultation with their
mentors, consider other topics for their study.

Chapter 5 Findings & Conclusion (if any) - # -
Based on data analysis presented in earlier chapters, relevant observations inference to be
made / drawn. The student is supposed to present his/her practical suggestion /
recommendations based on the study.
Bibliography (for format please refer to Annexure D) -#-
C.CASE STUDY
(Please make sure the case study topic is discussed with and approved by the respective
guide before the student prepares the project report)
Kindly follow the below mentioned instructions to present the respective case study
A case study is an analytical piece. It involves elaborate research and application of
theories, concepts, and knowledge commonly discussed in the field of study. The purpose
of a case study is to provide a more thorough analysis of a situation or "case" which
might reveal interesting information about that classification of things.
For the business student, a case study could be done on a particular company; about
organizations and their management practices, or the results of applying a process, for
example ERP, or strategy to a problem. It highlights common problems in the field and
will illuminate those problems through the in-depth study of its application to one
company
The following extract from http://www.essayforum.com/grammar-usage-13/to-write-
case-study-366/ will help students better understand the nuances of case study writing
Steps to Writing the Case Study
1) Determine what your case study will be about. Think about the problems you have
discussed in class or you have come across in your reading in this field. Begin by
researching at the library and on the internet in order to hone in on a specific problem.
Once you have identified a problem, read as much as you can about it in books, journals,
magazines, newspapers, etc. Take notes and remember to keep track of your sources for
later citations in your case study.

2) Choose a case site. Think of a location, an organization, company, or individuals who
are dealing with that problem. Plan and set up interviews with these people. Your
interviewees should all be involved at the same company or organization
(your case "site"). They can be workers, volunteers, customers, or other stakeholders with
an interest in solving the problem you have identified.

3) Begin your interviewing process. Talk to individuals at your case site about the issue.
Ask what they have tried to do to solve the problem, their feelings about the situation,
and what they might do differently. Ask open-ended questions that will provide you with
information about what is working, how the situation developed, which parties are
involved, and what a typical day is like. Stay away from yes or no questions, or you may
not get the information you are seeking.

4) Analyze your information. You will need to take the information you gathered in
your library and internet research along with your "case" information from the interview
and determine which items pertain most to the problem. Organize all of your information
in the same place.

(5) Write the case study. The case study should have the following sections:

- I ntroduction to the problem: This is from your library and internet research and
describes the problem in a greater sense.

- Background on the case: Information about your case study site, where or who it is,
what makes it a good sample of the larger group, what makes it special?

- The next several sections should be about the problem as it pertains to the case.
Describe for the reader what you learned in your interviews about the problem at this
site, how it developed, what solutions have already been proposed and/or tried, and
feelings and thoughts of those working or visiting there.

- The concluding section should wrap it up with possible solutions, without solving
the case per se. It might make some final references to the interviewees and their thoughts
about possible solutions, while leaving it open to the reader to come up with a different
answer.

















D. Social sector student may choose a particular NGO, Welfare associations etc. such
as CARE India, Helpage India, Deepalaya etc and prepare a report on the same.
Kindly adhere to the below mentioned chapter scheme for preparing the report on the
above mentioned topic:

Contents Page No.
Chapter 1 Purpose of the study
1.1. Objective of the project report - # -
1.2 Scope of the study - # -

Chapter 2 - Introduction
2.1. Overview of NGOs in India -#-
2.2 About the NGO (history & evolution) -#-
2.2 Objective of the NGO - # -
2.3 Vision & Mission of the NGO -#-
2.4 Geographical Presence -#-

Chapter 3 NGO Profile
3.1 Organization Structure & Pattern - # -
3.2 Programmes & Services Offered -#-
3.3 Awards & Achievement -#-
3.4 Source of Funding -#-
3.5 Key challenges/problems facing the NGO -#-

Chapter 5 Suggestions & Learnings -#-
Chapter 6 Findings & Conclusion (if any) - # -
Based on data analysis presented in earlier chapters, relevant observations inference to be
made / drawn.
Bibliography (for format please refer to Annexure D) -#-
















E. Students can visit and collect data on organizations such as FICCI, CII,
ASSOCHAM, AIMA, SIDBI, NABARD, National Productivity Council of India,
Export Promotion Council of India and other such autonomous bodies and agencies
which are playing a critical role in developing Indian trade and commerce. Students can
study these organizations with respect to their profile, management structure, history,
services and expertise offered and their role and contribution to development of Indian
trade and commerce.
Kindly adhere to the below mentioned chapter scheme for preparing the report on the
above mentioned topic:

Contents Page No.
Chapter 1 Purpose of the study
1.1. Objective of the project report - # -
1.2 Scope of the study - # -

Chapter 2 - Introduction
2.1. About the organisation (history & evolution) -#-
2.2 Objective of the organization - #-
2.3 Vision & Mission -#-

Chapter 3 Organisation Profile
3.1 Organization Structure - # -
3.2 Shareholding & Management -#-
3.3 Programmes & Services offered - # -
3.4 Awards & Achievements -#-
3.5 Role & Contribution to Indian Economy -#-
3.6 Key challenges/problems facing the organization -#-


Chapter 4 Recent Events
4.1 Recent Events/programmes conducted -#-
4.2 Government Regulation -#-

Chapter 5 Findings & Conclusion (if any) - # -
Based on data analysis presented in earlier chapters, relevant observations inference to be
made / drawn. The student is supposed to present his/her practical suggestion /
recommendations based on the study.
Bibliography (for format please refer to Annexure D) -#-


II. TYPING & FORMATTING INSTRUCTIONS

A. Number of Pages:
Minimum-40
Maximum-60

B. Typing Instructions:
(a) Border Indents:
Top, Bottom & Right 1 Inch
Left 1.5 Inch
(b) Page Numbering Bottom centered
(c) Font Type Times New Roman
(d) Font Color Black only
(e) Font Size Uniform & Consistent throughout the report
Chapter Heading 16 (Bold)
Titles 14 (Bold)
Normal Text 12 (Regular)
(f) Line Spacing 1.5
(g) Graphical Presentation Color / Black & White
(h) Reference Number - Each and every Table / Exhibit / Figure must be assigned its
reference number. E.g. Table 1.1, Fig 1.1, etc.


C.PRINTING INSTRUCTIONS:
Paper Executive Bond, 100 gsm (Thickness)


D. BINDING SPECIFICATIONS:
Spiral Binding: Front Cover Plastic Sheet
Back Cover - Blue in Color
Cover page: Sky Blue (in color)

Students are required to submit 2 Spiral bound copies of the project report duly
approved and signed by their respective mentors.














E. General Instructions:
a. Do meet your mentors at least once in a week to discuss the progress and keep in
mind that mentors are required to maintain the record of such meetings.5 marks of
internal assessment are based on the regularity of the students attendance during
vacations.
b. Always prefer published materials over online sources whenever there is any
discrepancy in facts.
c. Acknowledge the sources from which you have extracted data in the references
section.
d. Edit data, as including data without doing so is considered an act of plagiarism and
may lead to cancellation of report.
e. Consult your guide only in all matters regarding your topic of study. Approaching
several faculty members at one time will only lead to confusion.
f. If the student uses any tables, graphs, figures, text or any other materials from other
sources, make sure to provide full citations of the source.
g. All tables and graphs, figures must be numbered and should be referred to as such in the
main body of the text.
h. Keep in mind that the mentor requires time to go through each project and provide
feedback. Submission of projects for approval close to the deadline may result in the
student failing to eventually submit the final approved copies on time. Students shall be
solely responsible for this.
i. Always run a spell-check before submission of the report.
j. The topic of your study cannot be changed except in case an overlap of topics is
found for two or more students. If any student does so, his/her project will be
summarily rejected.
k. Do not expect your guides to check details with regard to formatting of contents
(i.e. font size, margins etc.), as clear guidelines have been provided. Deviations
detected at any stage (including after submission of bound copy) will have to be
corrected.










ANNEXURE A



Enrolment no:

Minor Project Report
Personality Development & Communication Skills III (BBA-209)
BBA III Semester

(Project Title)..


Internal Guide: Submitted By:
Name of the Guide Name of the student
Designation: Batch


Submitted To:
Banarsidas Chandiwala Institute of Professional Studies, Dwarka, New Delhi
(Affiliated to Guru Gobind Singh Indraprastha University)



ANNEXURE B













ANNEXURE C
Signature of the Studen












DECLARATION
I hereby declare that this Minor Project Report titled
_______________________________ submitted by me to Banarsidas Chandiwala
Institute of Professional Studies, Dwarka is a bonafide work undertaken during the period
from ____to____by me and has not been submitted to any other University or Institution
for the award of any degree diploma / certificate or published any time before.
(Signature of the Student)
Name:
Enroll. No.:
Date: / / 2012
BONAFIDE CERTIFICATE

This is to certify that as per best of my belief the project entitled (Title of the
Project) is the bonafide research work carried out by (Name of the Candidate)student of
BBA, BCIPS, Dwarka, New Delhi, in partial fulfillment of the requirements for the Minor
Project Report of the Degree of Bachelor of Business Administration.
He/She has worked under my guidance.



Project Guide (Internal): (Name)
Date:


Counter signed by


Director: (Name)
Date:

ANNEXURE D
Bibliography is a list of source materials i.e. books, journals, articles and magazine that
are used or consulted in the preparation of the project report or that are referred to in the
text.
How to write Bibliography:

Reference Books, Journals, Newspapers, Websites, Reports, etc are to be listed out here.

(a) Books:

Author, Title, Place of Publication, Publisher, Date (year) of publication, Number of
pages referred from -------to-----
(Note: Author(s) eg, If Authors name is T.N. Chabra, then it will be written as Chabra
T.N.)

Ex: Singh B.P. and Chabra T.N., Organisation Theory and Behaviour, Delhi,
DhanpatRai& Co. (P) Ltd., 2005, pp. 437-445.

(b) Magazine & Journals/ Newspaper:

Author(S), Title of-----------, Volume Number, Serial Number, Date of issue, Page
number

Ex: GambhirJitin, Empirical Evidences of Buyback of Shares in India, J ournal of
Practicing Managers, vol. 01, no. 01, Jan-June 2011, pp. 46-52.

(c) Internet:

Name of the site, Article Name, Name of the Author, date of the site visited. When
accessing online sources, care should be taken to mention the entire link, and not
merely the website, in addition to date of access.

Ex: http://www.financialexpress.com/news/india-needs-to-be-more-open-to-chinese-
investments/274727/0; accessed on 27.05.2012 at 11:30 p.m.

Caution:www.google.com is a search engine and cannot be quoted in bibliography.









The criteria for awarding of internal assessment marks will be as follows:

Criteria Date Marks
Topic submission 10
th
June 2012 05
Finalization of topic 18
th
June 2012 05
Progress report-1 9
th
July 2012 05
Progress report-2 23
rd
July 2012 05
Final Submission 10
th
Aug. 2012 05
Quality of Work 10
Viva Voce 16
th
Aug. 2012 15
Total 50