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4610 SureMark Two-Station Kxx Fiscal Printer

Service Supplement
GY27-0366-06

4610 SureMark Two-Station Kxx Fiscal Printer


Service Supplement
GY27-0366-06

Note
Before using this information and the product it supports, be sure to read the Notices, on page 103 and Safety Information.
November 2011
This edition applies to the IBM 4610 SureMark Fiscal Printer models listed in Table 1 on page 2.
This edition replaces GY27-0366-05.
Current versions of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at:
http://www.ibm.com/solutions/retail/store. Click Publications.
A form for reader's comments is also provided at the back of this publication. If the form has been removed, address
your comments to:
IBM Corporation
Retail Store Solutions Information Development
Department ZBDA
P.O. Box 12195
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When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you
supply in any way it believes appropriate without incurring any obligation to you.
Copyright IBM Corporation 2002, 2011.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
About this guide . . . . . . . . . . . . . . . . . . . . . . . . xi
Publications accessibility . . . . . . . . . . . . . . . . . . . . . xi
Who should read this manual . . . . . . . . . . . . . . . . . . . . xi
How this manual is organized . . . . . . . . . . . . . . . . . . . . xi
Related publications and diskettes . . . . . . . . . . . . . . . . . . xi
Where to find more information . . . . . . . . . . . . . . . . . . . xi
Providing feedback . . . . . . . . . . . . . . . . . . . . . . . xii
Summary of changes. . . . . . . . . . . . . . . . . . . . . . xiii
November 2011 . . . . . . . . . . . . . . . . . . . . . . . . xiii
June 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
March 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
October 2009 . . . . . . . . . . . . . . . . . . . . . . . . . xiii
February 2008 . . . . . . . . . . . . . . . . . . . . . . . . . xiii
November 2004 . . . . . . . . . . . . . . . . . . . . . . . . xiii
June 2004 . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
March 2004 . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
March 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
October 2002 . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Chapter 1. Printer overview . . . . . . . . . . . . . . . . . . . . 1
Available model designations . . . . . . . . . . . . . . . . . . . . 2
The 4610 SureMark Fiscal Printer Models Kxx. . . . . . . . . . . . . . 3
Fiscal interface assembly ( Models KBx, KCx,KDx, KR3, KR5, and KSx) . . . . 4
Fiscal-ready interface assembly (Models KFx and KGx) . . . . . . . . . . 5
Fiscal interface assembly (Models KN4, KR4) . . . . . . . . . . . . . . 6
Fiscal interface assembly (Model KJ4) . . . . . . . . . . . . . . . . . 7
Chapter 2. Service procedures supplement . . . . . . . . . . . . . . 9
Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . 9
ESD damage prevention . . . . . . . . . . . . . . . . . . . . . 9
Handling removed cards . . . . . . . . . . . . . . . . . . . . . 9
All models - removal and replacement procedures . . . . . . . . . . . . 10
Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 10
Fiscal processor card . . . . . . . . . . . . . . . . . . . . . 12
CompactFlash card assembly . . . . . . . . . . . . . . . . . . 13
CompactFlash card . . . . . . . . . . . . . . . . . . . . . . 14
Fiscal interface card . . . . . . . . . . . . . . . . . . . . . . 15
Fiscal memory . . . . . . . . . . . . . . . . . . . . . . . . 16
Models KN4, KR4 - removal and replacement procedures . . . . . . . . . 17
KN4, KR4 fiscal interface assembly . . . . . . . . . . . . . . . . 18
Wire seals . . . . . . . . . . . . . . . . . . . . . . . . . 21
Electronic journal card (MFD) . . . . . . . . . . . . . . . . . . 22
Control card . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fiscal memory and base . . . . . . . . . . . . . . . . . . . . 25
Fiscal EPROM . . . . . . . . . . . . . . . . . . . . . . . . 26
Model KJ4 - removal and replacement procedures . . . . . . . . . . . . 27
Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 27
Opening the fiscal logic assembly . . . . . . . . . . . . . . . . . 28
Copyright IBM Corp. 2002, 2011 iii
Security switch . . . . . . . . . . . . . . . . . . . . . . . . 29
Fiscal seal securing the fiscal firmware PROM and electronic journal . . . . . 29
Fiscal logic card and MFD. . . . . . . . . . . . . . . . . . . . . 30
Reassembling the logic card components . . . . . . . . . . . . . . 32
Connector card cable . . . . . . . . . . . . . . . . . . . . . 32
Fiscal logic connector card . . . . . . . . . . . . . . . . . . . 33
Main printer logic connector card . . . . . . . . . . . . . . . . . 34
Ground plate. . . . . . . . . . . . . . . . . . . . . . . . . 35
Top cover all models . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 3. Point-of-Sale terminal service manual supplement . . . . . . 41
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power-on reset messages. . . . . . . . . . . . . . . . . . . . . 41
Tnnn messages . . . . . . . . . . . . . . . . . . . . . . . . 41
Wnnn messages . . . . . . . . . . . . . . . . . . . . . . . . 43
Ennn messages . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 4. System log descriptions . . . . . . . . . . . . . . . . 45
B2 - Terminal hardware errors . . . . . . . . . . . . . . . . . . . 45
B3 - terminal events . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 5. Hardware service manual for input/output devices supplement 47
Fiscal unit return codes . . . . . . . . . . . . . . . . . . . . . . 47
Start here . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Diagnostic and service diskettes . . . . . . . . . . . . . . . . . . 47
Fiscal printer messages . . . . . . . . . . . . . . . . . . . . 47
Fiscal System Utility 4694 Service Diskette, 4693 Reference / Support
Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 48
4690 operating system . . . . . . . . . . . . . . . . . . . . . . 48
Fiscal printer messages . . . . . . . . . . . . . . . . . . . . 48
Chapter 6. Parts listing . . . . . . . . . . . . . . . . . . . . . 51
How to use the parts catalog. . . . . . . . . . . . . . . . . . . . 51
Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . 54
Assembly 2: Operator Switch and Button Assembly . . . . . . . . . . . 56
Assembly 3: Base, Frame and Shock mounts (All models except KJ4) . . . . 58
Assembly 4: Base, Frame and Shock mounts (Model KJ4) . . . . . . . . . 60
Assembly 5: Document Insert Station (Only Models with DI Station) . . . . . 62
Assembly 6: Thermal Printhead Assembly and Cover . . . . . . . . . . . 64
Assembly 7: Printhead Transport and Ribbon Drive Assembly. . . . . . . . 66
Assembly 8: Impact Printhead Assembly (Only Models with DI Station) . . . . 68
Assembly 9: Document Insert Station Platen and Lever (Only Models with DI
Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Assembly 10: Document Insert Drive Shaft Assembly (Only Models with DI
Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Assembly 11: Document Insert Station Gears and Motor (Only Models with DI
Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Assembly 12: Customer Receipt Drive, Cutter, and Platen . . . . . . . . . 78
Assembly 13: Fiscal Interface Assembly, Models KSx and KRx except for KR4
(RS-485 interface) . . . . . . . . . . . . . . . . . . . . . . . 82
Assembly 14: Fiscal Interface Assembly, Model KR4 . . . . . . . . . . . 84
Assembly 15: Printer, KR4/KN4 . . . . . . . . . . . . . . . . . . . 86
Assembly 16: Fiscal Interface Assembly, Model KR4/KN4 . . . . . . . . . 88
Assembly 17: Fiscal Interface Assembly, Models KCx and KDx (USB/RS-232
interface) . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface) . . . . . 92
iv 4610 - Kxx Fiscal Printer Service Supplement
Assembly 19: Fiscal Interface Assembly, Model KJ4 (USB/RS-232 interface) 94
Assembly 20: Hardware Kits . . . . . . . . . . . . . . . . . . . . 96
Assembly 21: Cable Assemblies, Filler Panel, Power Supply . . . . . . . . 98
Assembly 22: Fiscal Interface Assembly, Models KFx and KGx (RS-232/USB
Interface). . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix. Notices. . . . . . . . . . . . . . . . . . . . . . . 103
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 104
Federal Communications Commission statement . . . . . . . . . . . 104
European Union EMC Directive conformance statement . . . . . . . . 104
Industry Canada Class A Emission Compliance statement . . . . . . . 105
Avis de conformit aux normes d'Industrie Canada . . . . . . . . . . 105
Germany . . . . . . . . . . . . . . . . . . . . . . . . . 105
Australia and New Zealand . . . . . . . . . . . . . . . . . . . 105
Chinese Class A warning statement . . . . . . . . . . . . . . . . 106
Japanese Electrical Appliance and Material Safety Law statement . . . . 106
Japanese power line harmonics compliance statement . . . . . . . . . 106
Japanese VCCI Council Class A statement . . . . . . . . . . . . . 106
Japan Electronics and Information Technology Industries Association (JEITA)
statement . . . . . . . . . . . . . . . . . . . . . . . . 106
Korean communications statement . . . . . . . . . . . . . . . . 106
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 107
Taiwan contact information . . . . . . . . . . . . . . . . . . . . 107
Cable ferrite requirement . . . . . . . . . . . . . . . . . . . . . 107
Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . 107
Product recycling and disposal . . . . . . . . . . . . . . . . . . 108
Battery return program . . . . . . . . . . . . . . . . . . . . . 109
For Taiwan: . . . . . . . . . . . . . . . . . . . . . . . . . 109
For the European Union: . . . . . . . . . . . . . . . . . . . . 109
For California: . . . . . . . . . . . . . . . . . . . . . . . . 110
Flat panel displays . . . . . . . . . . . . . . . . . . . . . . . 110
Monitors and workstations . . . . . . . . . . . . . . . . . . . . 110
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 110
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Part number index. . . . . . . . . . . . . . . . . . . . . . . 117
Contents v
vi 4610 - Kxx Fiscal Printer Service Supplement
Figures
1. 4610 Fiscal Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. Fiscal-ready interface assembly (models KFx and KGx) . . . . . . . . . . . . . . . . . 5
3. Fiscal logic assembly removed from the printer housing . . . . . . . . . . . . . . . . . 7
4. Removing the Fiscal Screw from Rear Panel . . . . . . . . . . . . . . . . . . . . 10
5. Tilting and Lifting Assembly out of Printer . . . . . . . . . . . . . . . . . . . . . . 11
6. Removing Fiscal Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . 12
7. CompactFlash assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
8. Removing the CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . 14
9. Removing Fiscal Interface Card from Housing . . . . . . . . . . . . . . . . . . . . 15
10. Fiscal Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
11. KN4, KR4 fiscal interface assembly (shown upside down) . . . . . . . . . . . . . . . . 18
12. KN4, KR4 assembly components (shown upside down) . . . . . . . . . . . . . . . . 19
13. Wire seals, rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
14. Control card and associated components . . . . . . . . . . . . . . . . . . . . . . 24
15. Control card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
16. Fiscal logic assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . 27
17. Opening the fiscal logic assembly. . . . . . . . . . . . . . . . . . . . . . . . . 28
18. Security switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
19. Logic card components and covers . . . . . . . . . . . . . . . . . . . . . . . . 30
20. Logic card and MFD removal . . . . . . . . . . . . . . . . . . . . . . . . . . 31
21. Fiscal assembly tailgate connections . . . . . . . . . . . . . . . . . . . . . . . 32
22. Disconnect the cable from the fiscal logic connector card and main printer logic connector card. 33
23. Remove the fiscal logic connector card. . . . . . . . . . . . . . . . . . . . . . . 34
24. Remove the main printer logic connector card. . . . . . . . . . . . . . . . . . . . . 35
25. Remove the ground plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
26. Removing Two Screws from Base . . . . . . . . . . . . . . . . . . . . . . . . 37
27. Pivot the locking pins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
28. Removing the Paper and Ribbon Covers . . . . . . . . . . . . . . . . . . . . . . 39
29. Removing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Copyright IBM Corp. 2002, 2011 vii
viii 4610 - Kxx Fiscal Printer Service Supplement
Tables
1. Fiscal Printer Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. B2 - Terminal Hardware Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3. B3 - Terminal Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4. Diagnostic or Service Diskette Fiscal Printer Messages. . . . . . . . . . . . . . . . . 47
5. 4690 Operating System Fiscal Printer Messages . . . . . . . . . . . . . . . . . . . 48
Copyright IBM Corp. 2002, 2011 ix
x 4610 - Kxx Fiscal Printer Service Supplement
About this guide
This manual provides information about problem determination, testing, and a parts listing of
field-replaceable units (FRUs) for the 4610 SureMark

Fiscal Printer Models KR3, KN4, KR4, KR5, KC4,


KD3, KD5, KS4, KB3, KB5, KJ4, KF3, KF5, KG3, and KG5.
This document supplements the IBM 4610 SureMark Printer: Hardware Service Manual, IBM 4693, 4694,
4695 Point-of-Sale Terminals: Hardware Service Manual, IBM Store Systems: Hardware Service Manual
for Point-of-Sale Input/Output Devices, and the IBM 4690 Store System: Messages Guide.
Publications accessibility
The softcopy version of this guide and other related publications are accessibility enabled.
Who should read this manual
This manual is intended for use by trained service representatives.
How this manual is organized
v Chapter 1, Printer overview provides an overview of the Model Kxx printers.
v Chapter 2, Service procedures supplement provides information on testing, messages, and lists
symptoms for identifying failing components of the printer. This chapter also includes procedures for
removing and replacing printer components.
v Chapter 3, Point-of-Sale terminal service manual supplement provides supplemental information about
the 4693, 4694, 4695 error conditions as related to the Fiscal Printers.
v Chapter 4, System log descriptions provides additional information about System Log messages.
v Chapter 5, Hardware service manual for input/output devices supplement provides additional
information about the service diskette error messages that are related to the Fiscal Printers.
v Chapter 6, Parts listing provides a parts listing for the Fiscal Printers.
v Notices contains legal notices and trademark information.
Related publications and diskettes
v IBM SureMark Printers: Hardware Service Manual, GY27-0355
v IBM 4693 Point-of-Sale Terminals Reference Diskette
v IBM 4694/4695 Point-of-Sale Terminals Service Diskette
v IBM Safety Information Read This First, GA27-4004
v POSS Programming Reference and User's Guide, SC30-3560
v Country-specific Programming Guides (look under publications at: http://www.ibm.com/solutions/
retail/store.)
The diskettes are available only by download from the Internet at: http://www.ibm.com/solutions/retail/
store.
Where to find more information
Current versions of Retail Store Solutions documentation and downloadable diskettes are available on our
Web site: http://www.ibm.com/solutions/retail/store.
Copyright IBM Corp. 2002, 2011 xi
Providing feedback
Your feedback is important in helping IBM provide accurate and high-quality information.
To provide feedback to IBM:
v Print the reader's comment form included in the back of this document.
v Complete the form, including a reference to the specific location of the text (for example, the page or
table number) in question.
v Return the completed form to IBM by mail or you can give the form to an IBM representative.
Between major revisions of this document, there might be minor technical updates. The latest version of
this document is available on the IBM Retail Store Solutions Website at www.ibm.com/solutions/retail/store/
support/. Click Publications to search for the most current version of this document.
xii 4610 - Kxx Fiscal Printer Service Supplement
Summary of changes
November 2011
Update content to include country support for Panama KC4.
June 2011
Update Brazil information to include KJ4.
March 2011
Add country support for Venezuela KC4.
Update FRU P/Ns for Brazil KR4/KN4, Hungary KDx/KRx, Italy KDx, I/O cables, and other miscellaneous
updates.
Update text, add battery note not user serviceable, corrected graphics error.
October 2009
Updates to include country support for Greece and Dominican Republic.
February 2008
This edition adds or changes information about the following:
v New field replaceable unit (FRU) numbers for existing products that are manufactured using updated
methods or materials required in certain jurisdictions, such as the European Union
v Models KB3, KB5, KF3, KF5, KG3, KG5, KN4 (Brazil)
v Added Czech Republic to the countries supported in the list of available models
v End of life disposal information
Changed or new information is indicated by a revision bar (|) in the left margin.
November 2004
Updates to include new Model KS4 (for Chile). Updated fiscal logic part numbers for Italy KDx and KRx.
June 2004
Added additional changes for Model KR4 (Brazil).
March 2004
Added new Model KR4 (Brazil) and KH5 (Greece).
March 2003
Added new Models KCx (for Chile), KDx (Hungary and Italy), and KRx (for Italy).
Copyright IBM Corp. 2002, 2011 xiii
October 2002
Updated part numbers in parts catalog Assembly 13: Fiscal Interface Assembly, Models KSx and KRx
except for KR4 (RS-485 interface) on page 82.
xiv 4610 - Kxx Fiscal Printer Service Supplement
Chapter 1. Printer overview
Available model designations . . . . . . . . . . . . . . . . . . . . 2
The 4610 SureMark Fiscal Printer Models Kxx. . . . . . . . . . . . . . 3
Fiscal interface assembly ( Models KBx, KCx,KDx, KR3, KR5, and KSx) . . . . 4
Fiscal-ready interface assembly (Models KFx and KGx) . . . . . . . . . . 5
Fiscal interface assembly (Models KN4, KR4) . . . . . . . . . . . . . . 6
Fiscal interface assembly (Model KJ4) . . . . . . . . . . . . . . . . . 7
The IBM 4610 SureMark (two-station) printers are available for fiscal and non-fiscal applications. This
document supplements the non-fiscal Suremark Printers Hardware Service Manual with information about
fiscal models.
Figure 1. 4610 Fiscal Printer Models
Copyright IBM Corp. 2002, 2011 1
Available model designations
4610 - Kxx Fiscal Printer refers to the 4610 models listed in Table 1. The table also lists features
associated with each model.
The references to printers in this document that apply to multiple models are designated as KCx (for
models KC4), KRx (for models KR3 and KR5), KDx (for models KD3 and KD5), KFx (for models KF3 and
KF5), KGx (for models KG3 and KG5), Kx3 (for models KD3, KF3, KG3, and KR3), Kx4 (for models KC4,
KN4, KR4, and KS4) and Kx5 (for models KD5, KF5, KG5, and KR5).
Table 1. Fiscal Printer Models
4610 model
number
Interface
connection
MICR Document
insert
Cash
drawer
support
Color Power
source
Countries
supported
KB3 USB No Yes Yes Iron gray External Turkey,
Greece
KB5 USB No No Yes Iron gray External Turkey
KC4 RS-232 Yes Yes Yes Pearl white/
Litho gray
External Chile
KC4 USB/RS-232 Yes Yes Yes Iron gray External Panama,
Venezuela
KD3 RS-232 No Yes Yes Iron gray External Hungary, Italy,
Czech
Republic
KD5 RS-232 No No Yes Iron gray External Hungary, Italy,
Czech
Republic
KF3 RS-232 No Yes No Pearl white/
Litho gray
External N/A
KF5 RS-232 No No No Pearl white/
Litho gray
External N/A
KG3 RS-232 No Yes No Iron gray External N/A
KG5 RS-232 No No No Iron gray External N/A
KJ4 USB/RS-232 Yes Yes Yes Iron gray External Brazil
KN4 RS-232 Yes Yes Yes Pearl white External Brazil
KR3 RS-485 No Yes No Pearl white/
Litho gray
Terminal Hungary, Italy,
Turkey
KR4 RS-232 Yes Yes Yes Pearl white/
Litho gray
External Brazil
KR5 RS-485 No No No Pearl white/
Litho gray
Terminal Hungary, Italy,
Turkey
KS4 RS-485 Yes Yes No Pearl white/
Litho gray
Terminal Chile,
Dominican
Republic
The IBM SureMark Fiscal Printers are high-performance, high-function printers. As shown in Table 1, these
printers are available in several models:
v Models Kx3 features a thermal customer receipt (CR) station and an impact document insert (DI)
station. The dual printheads enable quiet, fast printing at the customer receipt station while providing the
capability to print multipart forms through the document insert station.
v Models Kx5 are identical to the Kx3 models; however, they have no DI station.
2 4610 - Kxx Fiscal Printer Service Supplement
v Models Kx4 have both the DI station with impact printhead, and the MICR.
The following features are supported:
v Integration Panel
v 40-Character VFD Post Extension
v RS-485 interface cables distributed and integrated lengths
v RS-232 interface cables three lengths
v USB interface cable - one length
v Cash drawer (Models KBx, KCx,KDx, KFx, KGx, and KJ4 only)
The 4610 SureMark Fiscal Printer Models Kxx
The model Kxx printers are modified versions of the IBM 4610 SureMark Printer. The bottom part of the
top cover has been modified to accept two screws that lock down the cover. These screws are hidden
beneath the fiscal interface assembly. The fiscal interface assembly must be removed to gain access to
the screws to remove the top cover. This change distinguishes the 4610 Fiscal Printer from the 4610 TIx
versions of the printer.
Note: The 4610 - Kxx Fiscal Printers have no physical journal station. Electronic journaling in the
printer eliminates the need to store paper journal tapes.
Chapter 1. Printer overview 3
Fiscal interface assembly ( Models KBx, KCx,KDx, KR3, KR5, and KSx)
CompactFlash
Fiscal
Memory
Fiscal
Processor Card
Fiscal
Interface Housing
Fiscal
Interface Card
The fiscal interface assembly consists of four fiscal logic cards that are contained in the fiscal housing,
which is mounted under the printer. The assembly is secured with a fiscal screw and a tamper evident
seal. The fiscal logic is contained on several cards which are:
v The fiscal processor card:
The fiscal processor card:
Verifies commands
Accumulates transaction totals
Returns status and return codes to the POS terminal
Communicates with the printer logic card.
v The fiscal interface card:
The interface card provides the POS terminal communication and power interface, and power
conversion functions.
v The fiscal memory component:
The fiscal memory component holds a nonvolatile memory module where long-term printer transaction
totals are permanently stored. This fiscal memory component is imbedded in epoxy and sealed to the
metal fiscal housing, which provides security from tampering.
v The CompactFlash assembly:
The CompactFlash assembly contains the CompactFlash card, which is where the printer's electronic
journal is stored.
Attention: Opening the fiscal enclosure may be performed only by government-approved service
personnel. Also, in some countries, changing the CompactFlash card may only be performed by
government-approved service personnel.
4 4610 - Kxx Fiscal Printer Service Supplement
Fiscal-ready interface assembly (Models KFx and KGx)
The fiscal-ready interface assembly consists of an IBM interface card, in addition to non-IBM fiscal
processor and memory cards, and are mounted under the printer. The assembly is secured to the printer
base with a screw and tamper evident seal. The fiscal logic consists of:
v IBM interface card provides the POS communications interface, power interface, and voltage
conversion.
v Depending on the country, the non-IBM fiscal logic provides fiscal command processing, printer
communication, nonvolatile totals retention memory, and electronic journaling.
Figure 2. Fiscal-ready interface assembly (models KFx and KGx)
Chapter 1. Printer overview 5
Fiscal interface assembly (Models KN4, KR4)
The fiscal interface assembly consists of three fiscal logic cards that are contained in the fiscal housing,
which is mounted under the printer. The assembly is secured with a fiscal screw and a tamper evident
seal. The fiscal logic is contained on three cards which are:
v The fiscal electronic journal assembly (the MFD)
v The fiscal control card performs the functions of:
Verifying commands
Accumulating transaction totals
Returning status and return codes to the POS terminal
Communicating with the printer logic card.
The interface to provide the POS terminal communication and power interface, and power
conversion functions.
v The fiscal memory component:
The fiscal memory component holds a nonvolatile memory module where long-term printer transaction
totals are permanently stored. This fiscal memory component is imbedded in epoxy and sealed to the
fiscal housing, which provides security from tampering.
Attention: Opening the fiscal enclosure may be performed only by government-approved service
personnel. Also, in some countries, changing the electronic journal may only be performed by
government-approved service personnel.
6 4610 - Kxx Fiscal Printer Service Supplement
Fiscal interface assembly (Model KJ4)
The fiscal interface assembly consists of a fiscal processor or interface card, memory component, and
electronic journal that are contained in the fiscal housing mounted under the printer and secured with a
fiscal screw and tamper evident seal. The following list provides additional information about the fiscal
processor or interface card, memory component, and electronic journal:
v The fiscal processor or interface card:
The fiscal processor or interface card provides the POS terminal communication and power interface,
and power conversion functions, as well as:
Verifying commands
Accumulating transaction totals
Returning status and return codes to the POS terminal
Communicating with the printer logic card.
v The fiscal memory component:
The fiscal memory component holds a nonvolatile memory module where long term printer transaction
totals are permanently stored. This fiscal memory component is imbedded in epoxy and sealed to the
fiscal housing, which provides security from tampering.
v The electronic journal assembly:
The electronic journal assembly contains an epoxied EJ card, which is where the printer's electronic
journal is stored.
Attention: Opening the fiscal enclosure may be performed only by government-approved service
personnel.
Figure 3. Fiscal logic assembly removed from the printer housing
Chapter 1. Printer overview 7
8 4610 - Kxx Fiscal Printer Service Supplement
Chapter 2. Service procedures supplement
Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . 9
ESD damage prevention . . . . . . . . . . . . . . . . . . . . . 9
Handling removed cards . . . . . . . . . . . . . . . . . . . . . 9
All models - removal and replacement procedures . . . . . . . . . . . . 10
Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 10
Fiscal processor card . . . . . . . . . . . . . . . . . . . . . 12
CompactFlash card assembly . . . . . . . . . . . . . . . . . . 13
CompactFlash card . . . . . . . . . . . . . . . . . . . . . . 14
Fiscal interface card . . . . . . . . . . . . . . . . . . . . . . 15
Fiscal memory . . . . . . . . . . . . . . . . . . . . . . . . 16
Models KN4, KR4 - removal and replacement procedures . . . . . . . . . 17
KN4, KR4 fiscal interface assembly . . . . . . . . . . . . . . . . 18
Wire seals . . . . . . . . . . . . . . . . . . . . . . . . . 21
Electronic journal card (MFD) . . . . . . . . . . . . . . . . . . 22
Control card . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fiscal memory and base . . . . . . . . . . . . . . . . . . . . 25
Fiscal EPROM . . . . . . . . . . . . . . . . . . . . . . . . 26
Model KJ4 - removal and replacement procedures . . . . . . . . . . . . 27
Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 27
Opening the fiscal logic assembly . . . . . . . . . . . . . . . . . 28
Security switch . . . . . . . . . . . . . . . . . . . . . . . . 29
Fiscal seal securing the fiscal firmware PROM and electronic journal . . . . . 29
Fiscal logic card and MFD. . . . . . . . . . . . . . . . . . . . . 30
Reassembling the logic card components . . . . . . . . . . . . . . 32
Connector card cable . . . . . . . . . . . . . . . . . . . . . 32
Fiscal logic connector card . . . . . . . . . . . . . . . . . . . 33
Main printer logic connector card . . . . . . . . . . . . . . . . . 34
Ground plate. . . . . . . . . . . . . . . . . . . . . . . . . 35
Top cover all models . . . . . . . . . . . . . . . . . . . . . . . 37
This chapter supplements the IBM 4610 SureMark Printers: Hardware Service Manual, GY27-0355.
Electrostatic discharge
Attention: Electrostatic discharge (ESD) damage can occur when there is a difference in charge
between the part, the product, and the service person. No damage occurs if the service person and the
part being installed are at the same charge level as the product.
ESD damage prevention
Whenever a service action involves physical contact with logic cards, modules, back-panel pins, or other
ESD-sensitive (ESDS) parts, the service person must be connected to an ESD common ground point on
the product through the ESD wrist strap and cord.
The ESD ground clip can be attached to any frame ground, ground braid, green wire ground, or the round
ground prong on the AC power plug. Coax or connector outside shells can also be used.
Handling removed cards
Logic cards removed from a product must be placed in ESD protective containers. No other object should
be allowed inside the ESD container with the logic card. Attach all tags or reports that must accompany
the card to the outside of the ESD container.
Copyright IBM Corp. 2002, 2011 9
All models - removal and replacement procedures
This section includes removal and replacement procedures specific to the 4610 fiscal printers:
v Fiscal interface assembly
v Top cover
v Fiscal processor card
v Fiscal interface card
v Fiscal memory
v CompactFlash card assembly
v CompactFlash card
Fiscal interface assembly
Note: The interface assembly for the models KFx and KGx contain non-IBM fiscal logic in addition to the
IBM interface card described in Fiscal interface card on page 15.
1. Power OFF the printer by either powering off the terminal or unplugging the external power source
from the electrical outlet.
2. Remove the fiscal printer seal that covers the fiscal screw.
3. Remove the fiscal screw.
4. Remove the CompactFlash card by pressing the card eject button with a pencil.
5. Flip the printer upside down.
Fiscal Screw
CompactFlash Card
Security Lock
Interface Assembly Screw
CompactFlash
Figure 4. Removing the Fiscal Screw from Rear Panel
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
10 4610 - Kxx Fiscal Printer Service Supplement
6. Loosen the interface assembly screw on the bottom of the printer.
Note: After the repair, follow the local procedures to reseal (if applicable) the machine, and return the
machine to service. Additional procedures or paper work may be required.
7. Gently tilt and lift the fiscal interface assembly out of the printer.
Bottom Cover
Fiscal Interface
Assembly
Top Cover
Figure 5. Tilting and Lifting Assembly out of Printer
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
Chapter 2. Service procedures supplement 11
Fiscal processor card
1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).
2. Remove the four screws that attach the fiscal processor card to the standoffs.
3. Gently pull the cards upwards.
Note: The lithium battery installed on this logic card is not user serviceable.
Screws
Fiscal Processor
Board
Figure 6. Removing Fiscal Processor Card
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
12 4610 - Kxx Fiscal Printer Service Supplement
CompactFlash card assembly
1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).
2. Remove the fiscal processor card (see Fiscal processor card on page 12).
3. Remove the four screws that attach the CompactFlash assembly to the fiscal interface assembly
housing.
4. Remove the CompactFlash assembly.
Screws
Figure 7. CompactFlash assembly
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
Chapter 2. Service procedures supplement 13
CompactFlash card
1. Using the CompactFlash lock key (refer to Parts Listing section for FRU P/N), unlock the
CompactFlash Card Assembly.
2. Press the CompactFlash ejection button to remove the CompactFlash Card.
CompactFlash
Ejection Button
Figure 8. Removing the CompactFlash Card
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
14 4610 - Kxx Fiscal Printer Service Supplement
Fiscal interface card
1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).
2. Remove the fiscal processor card (see Fiscal processor card on page 12).
3. Unscrew the four standoffs from the fiscal interface assembly.
Attention: Use a hex nut driver to unscrew the four standoff screws to avoid bending the nearby
connector pins on the interface card.
4. On the vertical part of the base of the fiscal interface assembly, remove the two hex nuts, two lock
washers, and two flat washers from the RS232 port connector.
5. Tilt and pull the interface card upwards until it is free from the fiscal printer card assembly.
Fiscal interface
card
Fiscal interface
housing
Memory card
Figure 9. Removing Fiscal Interface Card from Housing
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
Chapter 2. Service procedures supplement 15
Fiscal memory
Attention: The fiscal memory component is permanently bonded to the fiscal interface assembly.
Removal of all FRUs from the fiscal interface housing is required before replacing the fiscal memory.
1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).
2. From the fiscal interface housing:
a. Remove the fiscal processor card (see Fiscal processor card on page 12).
b. Remove the CompactFlash (see CompactFlash card assembly on page 13).
c. Remove fiscal interface card (see, Fiscal interface card on page 15).
d. Remove the keylock.
3. Using a new fiscal interface housing with the fiscal memory component, reassemble the fiscal interface
assembly.
4. Give the fiscal interface housing, with the fiscal memory component, to the proper authority.
5. After installing the assembled fiscal interface housing into the printer, place the printer into service
according to the local fiscal regulations.
Fiscal Memory
Fiscal Interface Housing
Figure 10. Fiscal Memory
Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx
16 4610 - Kxx Fiscal Printer Service Supplement
Models KN4, KR4 - removal and replacement procedures
This section includes removal and replacement procedures specific to the 4610 KN4 and KR4 fiscal
printer:
v Fiscal base
v Fiscal processor card
v Fiscal memory
v Electronic journal card
Repair procedures for KN4, KR4
Chapter 2. Service procedures supplement 17
KN4, KR4 fiscal interface assembly
Removing the fiscal assembly:
1. Turn the printer upside down.
2. Cut the wire seals. see Figure 13 on page 21.
3. Remove the two screws from the rear of the printer that secure the fiscal assembly to the printer.
4. Lift the fiscal assembly about 1/2 inch (13mm) and slide it forward to disconnect the front of the fiscal
assembly from the tabs on the bottom of the printer.
5. Tilt and hold the fiscal assembly up. Unscrew the RS-232 cable screws and disconnect all the cables
(RS-232, power, and the cash drawer) from the bottom of the printer.
6. Lift the fiscal assembly off of the printer.
Fiscal
assembly
Printer
Screws
Figure 11. KN4, KR4 fiscal interface assembly (shown upside down)
Repair procedures for KN4, KR4
18 4610 - Kxx Fiscal Printer Service Supplement
Replacing the fiscal assembly:
1. Turn the printer upside down.
2. Hold the fiscal assembly over the printer, and connect the RS-232 cable, power cable, and the cash
drawer cable to the printer.
Do not disconnect the cables from the fiscal assembly.
3. Gently, slide the front of the fiscal assembly towards the rear of the printer so that the tabs on the
bottom of the printer interlock with the cutout in the fiscal assembly.
4. Connect the rear wire seal to the printer (see Figure 13 on page 21).
Locking
Tabs
Wire seal
Power
RS-232
Cash drawer
Screws
Figure 12. KN4, KR4 assembly components (shown upside down)
Repair procedures for KN4, KR4
Chapter 2. Service procedures supplement 19
Note: Ensure that the cables do not become pinched between the printer and the fiscal interface
assembly shields.
5. Press the rear of the fiscal assembly onto the printer and install the two mounting screws.
Repair procedures for KN4, KR4
20 4610 - Kxx Fiscal Printer Service Supplement
Wire seals
Figure 13. Wire seals, rear. The location of the wire seal is shown
Repair procedures for KN4, KR4
Chapter 2. Service procedures supplement 21
Electronic journal card (MFD)
1. Remove the KN4, KR4 fiscal interface assembly on page 18.
2. Leave the green ground wire connected to the control card shield.
3. Disconnect the RS-232 cable and the power cable from the slots in the control card shield.
Control card
shield
Screws
Screws
Connector slots
4. Remove the four screws from the control card shield.
5. Remove the control card shield.
6. Cut the EPROM wire seals.
Repair procedures for KN4, KR4
22 4610 - Kxx Fiscal Printer Service Supplement
7. Grasp the Electronic journal card on the sides and pull it straight up to disconnect the connector.
Electronic
journal card
Green ground
wire
M
F
D
8. When you are installing the new Electronic journal card, ensure that both rows of connectors are
inserted into the control card. The control card is not keyed; therefore, the Electronic journal card could
accidentally be inserted without engaging all of the pins with the control card connector.
Repair procedures for KN4, KR4
Chapter 2. Service procedures supplement 23
Control card
Notes:
1. Read through this procedure before you begin.
2. The screws are not interchangeable. While doing the procedure, ensure that you keep the various
screws with the components that you are removing.
Removing the control card:
1. Remove the KN4, KR4 fiscal interface assembly on page 18.
2. Remove the Electronic journal card (MFD) on page 22.
3. Disconnect and remove the Fiscal memory cable from the control card and from the Fiscal memory.
4. Remove the three screws that mount the connector shields.
5. Remove the two connector shields.
Pry the large connector shield out from under the bottom control card shield.
6. Remove the four screw studs that secure the two RS-232 (D-shell) connectors.
7. Remove the screws that secure the control card to the fiscal base.
8. Remove the control card.
Electronic
journal card
Screws
Fiscal memory
cable
Connector
shields (two)
Green ground
wire
Bottom control
card sheild
M
F
D
Figure 14. Control card and associated components
Control card
Screw
Figure 15. Control card
Repair procedures for KN4, KR4
24 4610 - Kxx Fiscal Printer Service Supplement
Installing the control card:
Refer to Figure 14 on page 24 and Figure 15 on page 24.
1. Gently slide the bottom control card shield into the fiscal base. Ensure that the shield fits over the
standoffs that are on the fiscal base.
2. Install control card. Ensure that the electrical connectors fit securely through the openings in the
bottom control card shield.
3. Install the card mounting screws.
4. Install the small connector shield, then install the larger connected shield onto the control card.
To install the shields, put the opening of the shield over the connector and gently pry it underneath
the right-angle bend that is on the bottom control card shield.
5. Install the three screws that secure the small and large connector shields.
6. Install the four stud screws that mount the RS-232 (D-shell) connectors.
7. Gently insert the Electronic journal card onto the control card being sure that the connector is seated
complete onto the control card.
8. Gently insert the fiscal memory cable between the control card and the fiscal memory.
9. Install the control card shield by sliding the rear of the control card shield into the slits on the bottom
control card shield.
10. Install the two screws into the vertical part of the control card shield.
Note: There might be a gap between the control card shield and the bottom control card shield. As
you tighten the screws, the shields will be pulled together.
11. Install the two screw to the horizontal part of the shield.
12. While holding the RS-232 cable in one hand and a small screw driver in the other hand, push the
cable through the slots in the control card shield and onto the control card connector.
13. Using both hands, connect the power cable connector through the slots in the control card shield and
onto the control card.
Fiscal memory and base
1. Remove the Control card on page 24.
2. Lift out the bottom control card shield.
Repair procedures for KN4, KR4
Chapter 2. Service procedures supplement 25
Fiscal EPROM
1. Read through this procedure before you begin.
2. The screws are not interchangeable. While doing the procedure, ensure that you keep the various
screws with the components that you are removing.
3. Remove the KN4, KR4 fiscal interface assembly on page 18.
4. Cut EPROM wire seal.
Control card
shield
Screws
Screws
Connector slots
5. Remove the Electronic journal card (MFD) on page 22.
6. Remove the EPROM cover.
7. Remove the EPROM.
Fiscal memory
and base
Bottom control
card shield
Standoffs
Repair procedures for KN4, KR4
26 4610 - Kxx Fiscal Printer Service Supplement
Model KJ4 - removal and replacement procedures
This section includes removal and replacement procedures specific to the 4610-KJ4 fiscal printer:
v Fiscal interface assembly
v Opening the fiscal interface assembly
v Security switch
v Fiscal seal covering the fiscal logic card and electronic journal
v Fiscal logic card and MFD
v Connector card cable
v Fiscal logic connector card
v Main logic connector card
v Ground plate
Fiscal interface assembly
Warning
Removing the fiscal logic assembly requires breaking the fiscal seal and removing the fiscal seal
screw from the back of the unit.
1. Referring to Figure 16, break the fiscal seal B and remove the screw securing the fiscal logic
assembly A.
2. Slide the fiscal logic assembly backward from the base to remove it from the unit.
3. To reassemble, follow these steps in reverse order.
A
B
Figure 16. Fiscal logic assembly removal
Repair procedures for KJ4
Chapter 2. Service procedures supplement 27
Opening the fiscal logic assembly
1. Referring to Figure 17, remove the four screwsAthat secure the top of the assembly.
2. Remove the top of the assembly housingBbeing careful not to bend the pins connecting the Fiscal
Memory (FM) card to the logic cardC. To prevent tampering, the FM is epoxied into its cover and
attached to the inside top cover of the fiscal logic assembly housing.
3. Disconnect the security switch connector as shown in Security switch on page 29 attached to the
logic card.
4. You now have access to the components attached to the logic card.
5. To reassemble, follow these steps in reverse order.
A
B
C
Figure 17. Opening the fiscal logic assembly
Repair procedures for KJ4
28 4610 - Kxx Fiscal Printer Service Supplement
Security switch
As the fiscal logic assembly is moved out of the bottom cover, the security switch A opens. The open
switch sets a logic condition that prevents the fiscal printer from operating until a technical intervention is
made.
Important: The security switch detects the open cover and puts the printer in intervention mode even if
the fiscal printer is not powered. If the security switch cable is not attached to the logic card
during reassembly, the printer will not operate.
1. The security switch connector B should be disconnected form the logic card when the fiscal logic
assembly housing is opened as described in Fiscal seal securing the fiscal firmware PROM and
electronic journal.
2. Disconnect the two small screws C holding the security switch to the inside top cover of the fiscal
logic assembly. The screws are held in place by washers on the bottom of the switch.
3. To reassemble, follow these steps in reverse order.
Fiscal seal securing the fiscal firmware PROM and electronic journal
Attention
Removing the covers to access logic card components requires breaking the fiscal seal and
removing the fiscal seal screw that secures the covers in place to prevent tempering.
1. Refer to Figure 19 on page 30, break the fiscal seal and remove the security screw G that secures
the covers to the logic card. The cover Cprotecting the Fiscal Program (EPROM) D and the
Electronic Journal (MFD) B chip are secured in place by the fiscal seal on the logic card. The MFD
cover also is secured by screws that require removing the logic card from its metal base plate to
access. Refer to Fiscal logic card and MFD on page 30 for that procedure.
2. The cover over the connections at the rear of the logic card H has notches that fit into holes on the
logic card, but it is not secured to the card and may be removed to gain access to the logic card
components that are accessible though the tailgate I.
3. Removing the EPROM cover provides access to the installed EPROM chip.
A
C
B
Figure 18. Security switch
Repair procedures for KJ4
Chapter 2. Service procedures supplement 29
4. To remove the EPROM, carefully pry upward on the chip.
5. To reassemble, follow these steps in reverse order.
Fiscal logic card and MFD
1. While the EPROM cover can be removed after removing the fiscal seal, the MFD cover B additionally
is secured by two screws connected to the bottom of the logic card C, which must be removed to
access.
2. To remove the logic card, refer to Figure 20 on page 31 and unscrew the four long standoffs D
attaching the logic card to its base plate F.
3. As shown inFigure 20 on page 31, remove the four screw lock standoffs G securing the two EIA-232
ports to the tailgate.
4. Slide the logic card out from the tailgate base plate.
5. A plastic shield E separates the logic card from the metal base plate. Remove the shield and set it
aside when removing the logic card.
Note: Remember to replace the plastic shield under the logic card before reassembling.
6. Turn the logic card over and remove the two self-tapping screws A securing the MFD (cover and
journal card) to the card. The MFD is epoxied into the cover to prevent tampering and is connected to
the logic card by pin connectors that are difficult to see as you remove the cover.
7. Carefully pull upward on the logic assembly top cover to avoid bending the connector pins.
A
E
F
B
D
C
G
H
I
Figure 19. Logic card components and covers
Repair procedures for KJ4
30 4610 - Kxx Fiscal Printer Service Supplement
A
C
B
D
F
E
G
Figure 20. Logic card and MFD removal
Repair procedures for KJ4
Chapter 2. Service procedures supplement 31
Reassembling the logic card components
Important: Care should be used in reassembling the logic card components since they are the most
sensitive parts of the KJ4. Not completing each step properly could result in the fiscal
assembly not functioning properly or completely failing to operate because the tampering
safeguards were not reassembled properly or in accordance with local fiscal regulations.
1. Reconnect the MFD module to the logic card and reattach the two screws that keep it in place.
2. If you are replacing only the main logic card, remember to remove the EPROM module from the old
card and install it on the new logic card.
3. Reposition the plastic shield on the metal base plate and slide the logic card assembly back into place
with the tailgate connectors in their proper slots on the base plate.
4. Check to make sure the push buttons A (see Figure 21 ) that extend through the tailgate work freely.
5. Reattach the four long standoffs holding the logic card and plastic shield to the metal base plate.
6. Reconnect the four screw lock standoffs securing the EIA-232 ports to the assembly.
7. Reassemble the security switch mechanism (if necessary) and connect the tamper switch wires to the
connector on the main logic board, reversing the process described in Security switch on page 29.
8. Replace the cover of the fiscal logic assembly being careful to properly seat the pins of the MFD
assembly (which is epoxied to the underside of the cover) into its connector on the logic board by
pressing down firmly.
9. Replace the four screws that secure the logic assembly cover.
Connector card cable
1. Remove the fiscal interface assembly. See Fiscal interface assembly on page 27.
Note: You must support the fiscal logic connector card while disconnecting the cable to prevent
damage to the connectors. tamper evident seal
2. Disconnect the connector card cable B (see Figure 22 on page 33) from the fiscal logic connector
card A.
3. Disconnect the opposite end of the cable from the main printer logic connector card C.
A
B
Figure 21. Fiscal assembly tailgate connections
Repair procedures for KJ4
32 4610 - Kxx Fiscal Printer Service Supplement
Fiscal logic connector card
1. Remove the fiscal interface assembly. See Fiscal interface assembly on page 27.
Note: You must support the fiscal logic connector card while disconnecting the cable to prevent
damage to the connectors.
2. Disconnect the connector card cable from the fiscal logic connector card A (see Figure 22.
3. Lift the top edge of the connector card A (see Figure 23 on page 34) and rotate it away from the
printer while lifting the card up and out of the printer.
A
B
C
Figure 22. Disconnect the cable from the fiscal logic connector card and main printer logic connector card.
Repair procedures for KJ4
Chapter 2. Service procedures supplement 33
Main printer logic connector card
1. Remove the top cover (see Top cover all models on page 37).
2. Remove the printer mechanism from the base (see IBM SureMark Printers: Hardware Service Manual,
GY27-0355).
3. Disconnect the connector card cable B from the main printer logic connector card C (see Figure 22
on page 33).
4. Remove the three mounting screws A (see Figure 24 on page 35) securing the main printer logic
connector card to the printer base. Then lift the main printer logic connector card off the base.
A
Figure 23. Remove the fiscal logic connector card.
Repair procedures for KJ4
34 4610 - Kxx Fiscal Printer Service Supplement
Ground plate
1. Remove the top cover (see Top cover all models on page 37).
2. Remove the printer mechanism from the base (see IBM SureMark Printers: Hardware Service Manual,
GY27-0355).
3. Lift the ground plate up and off the base.
A
Figure 24. Remove the main printer logic connector card.
Repair procedures for KJ4
Chapter 2. Service procedures supplement 35
A
Figure 25. Remove the ground plate
Repair procedures for KJ4
36 4610 - Kxx Fiscal Printer Service Supplement
Top cover all models
1. Power OFF the printer by either powering off the terminal or unplugging the external power source
from the electrical outlet.
2. Remove the fiscal interface assembly for your specific printer:
v Models KBx, KCx, KDx, KFx, KGx, KR3, KR5, KSx, see Fiscal interface assembly ( Models KBx,
KCx,KDx, KR3, KR5, and KSx) on page 4
v Models KN4, KR4, see KN4, KR4 fiscal interface assembly on page 18
v Model KJ4, see Fiscal interface assembly on page 27.
3. For printer models KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx remove the 2 screws from the
bottom of the printer. See Figure 26.
4. For printer model KJ4 pivot the left locking pin toward the rear of the printer, and the right locking pin
toward the front of the printer. See Figure 27 on page 38.
Screws
Figure 26. Removing Two Screws from Base
All models
Chapter 2. Service procedures supplement 37
5. See Figure 28 on page 39. Open the paper cover. Place the top of the screwdriver handle between
the side of the printer and the top cover. Then close the top cover on the screwdriver, one side at a
time. This action frees the pivots on both sides. Slide the paper cover forward and out.
6. Open the ribbon cover using the lift tab. From the right side, push the ribbon cover towards the left
side while pressing the lock tab, and remove.
A
A
Figure 27. Pivot the locking pins.
All models
38 4610 - Kxx Fiscal Printer Service Supplement
Paper Cover
Top Cover
Ribbon Cover
Lift Tab
Lock Tab
Thermal Paper
Guide
Ribbon Cover
Top Cover
Top Cover
Paper Cover
Screwdriver
Figure 28. Removing the Paper and Ribbon Covers
All models
Chapter 2. Service procedures supplement 39
7. See Figure 29. Remove the top cover. Pull the front of the top cover forward and off the mounting
post.
8. Reach in and release the rear latch in the CR station paper well.
Note: Make sure that the front shock is correctly seated in the top cover before installing a new top
cover.
9. Lift the front of the top cover outward and upward until it clears the post.
10. Pull the bottom left side of top cover locking latch outward and upward until the side is clear of the
track guide. See Figure 29. Pull the latch forward while pulling up on the rear of the top cover until
the latch clears. Lift the top cover clear.
11. Complete the necessary repair.
12. Reassemble.
Attention: When reassembling, be sure that the clear plastic paper guide is inserted through the
slot in the paper cover.
Ensure that the front rubber shock mount is correctly seated in the top cover before installing the top
cover.
Mounting Post
Gasket
Top Cover
Rear Latch
Thermal
Latch
Side latch
Side latch
Front latch
Figure 29. Removing the Top Cover
All models
40 4610 - Kxx Fiscal Printer Service Supplement
Chapter 3. Point-of-Sale terminal service manual supplement
This chapter supplements the IBM 4693, 4694, 4695 Point-of-Sale Terminals: Hardware Service Manual.
Messages
There are messages that are displayed or printed at the point-of-sale terminal to provide information about
the fiscal printer:
v Power-On Reset
v Tnnn
v Wnnn
v Ennn
Power-on reset messages
At power-on reset completion, a message is printed on the customer receipt station to inform the operator
of the fiscal unit status. If no message is printed, there may be printer error interfering with the power-on
reset. Refer to the terminal display for guidance. For a listing of fiscal printer power-on reset messages,
refer to the service supplement IBM Fiscal Printers Return Codes and Power-Up Messages for your
country and printer model.
Tnnn messages
These messages are displayed or printed at the point-of-sale terminal when tests are running.
T0020 Request not valid, retry
Explanation: The test or utility request that was entered is not valid.
User response: Re-enter the correct test or utility request.
T0050 RC=xxxxxxxx from main program
Explanation: A problem is detected within the operating system.
User response: Type 0 and press S2 to stop the test and then re-run the test. If the problem remains, Refer to the
programming guide or return code document for your printer model your countrys specific return codes. (See
http://www.ibm.com/solutions/retail/store. Select support, then select publications.)
T0051 Return code = xxx
Explanation: A problem is detected by the fiscal unit.
User response: Refer to DOS and 4690 Return code descriptions.
T7160 Fiscal unit failure
Explanation: A problem is detected in the fiscal unit.
User response: Switch POWER OFF and service the fiscal printer.
T7161 Fiscal unit failure
Explanation: A problem is detected in the fiscal memory.
User response: Switch POWER OFF and service the fiscal printer.
Copyright IBM Corp. 2002, 2011 41
T9501 Length of input incorrect. Re-enter.
Explanation: A date or closure number that was entered for the dump is not valid.
User response: Re-enter the correct dates or closure numbers.
T9502 Invalid password
Explanation: The password that was entered is not valid.
User response: Re-enter the correct password.
T9503 No data available
Explanation: There is no dump data available for the dump request you entered.
User response: Re-enter different dates or closure numbers.
T9504 Display error - OR - T9504 Display configuration error
Explanation:
1. A problem is detected in the point-of-sale display.
2. A problem is detected in the configuration for the point-of-sale displays. Two displays must be configured with a
combination of:
v Alphanumeric
v Operator display
v Shopper display
User response:
1. Check that two of the correct displays are configured.
2. See Set Display Address as Configured.
3. Run diagnostics on the displays.
T9505 Print in process. Please wait.
Explanation: The printer is currently printing a dump request.
User response: Re-enter your request after the printing completes.
T9506 Enter lower closure number: NNNN
User response: Enter the lower closure number of the dump range.
T9507 Enter upper closure number: NNNN
User response: Enter the upper closure number of the dump range.
T9509 Enter start day and month: DDMM
User response: Enter the start day and month of the dump range.
T9510 Enter end day and month: DDMM
User response: Enter the end day and month of the dump range.
T9511 Enter password
User response: Enter the password.
42 4610 - Kxx Fiscal Printer Service Supplement
T9512 Enter start year: YYYY
User response: Enter the start year of the dump range.
T9513 Enter end year: YYYY
User response: Enter the end year of the dump range.
T9515 Enter operator number:
User response: Wait for the application to complete loading.
T9516 Enter start address: NNNN
User response: Enter the start (lower) address (in decimal) of the dump range.
T9517 Enter end address: NNNN
User response: Enter the end (upper) address (in decimal) of the dump range.
T9522 Enter new day and month: DDMM
User response: Enter the day of the month and the number of the month in four consecutive digits.
T9523 Enter new year: YYYY
User response: Enter all four digits of the year.
T9524 Enter new time: HHMMSS
User response: Enter the time as 00 to 23 hours, 00 to 59 minutes, and 00 to 59 seconds.
T9525 Enter start address: NNNNN
User response: Enter the start (lower) address of the dump range.
T9526 Enter end address: NNNNN
User response: Enter the end (upper) address of the dump range.
Wnnn messages
This message is displayed or printed at the point-of-sale terminal when store operations are in progress.
W332 FISCAL UNIT PROBLEM Bx/Sxxx/Ennn RC=xxxxxxxx
Explanation: An error is detected in the fiscal printer.
Programmer response: Base your actions on the return code in the message. Refer to the programming guide or
return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/solutions/
retail/store. Select support, then select publications.)
System action: Logged as B2/S090/Ennn (E030 through E045). See the following event messages.
Ennn messages
These messages are event messages displayed in conjunction with message W332.
Chapter 3. Point-of-Sale terminal service manual supplement 43
E030
Explanation: An error occurred in the fiscal unit at power up.
User response: Run the diagnostic to determine the cause of the problem.
E032
Explanation: A power line disturbance occurred during command processing.
User response: Follow the User Response for the return code in message W332. Refer to the programming guide
or return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/
solutions/retail/store. Select support, then select publications.)
E033
Explanation: An error occurred while processing the fiscal command.
User response: Follow the User Response for the return code in message W332. Refer to the programming guide
or return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/
solutions/retail/store. Select support, then select publications.)
E034
Explanation: An error occurred while writing to the fiscal memory.
User response: Follow the User Response for the return code in message W332. Refer to the programming guide
or return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/
solutions/retail/store. Select support, then select publications.)
E036
Explanation: A hardware error occurred in the fiscal unit.
User response: Follow the User Response for the return code in message W332. Refer to the programming guide
or return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/
solutions/retail/store. Select support, then select publications.)
E037
Explanation: An incorrect password was used when trying to access the fiscal unit.
User response: Re-enter the correct password.
E043
Explanation: The fiscal memory is full.
User response: The fiscal unit requires service.
E044
Explanation: The J4 (CE) jumper is required to continue.
User response: The fiscal unit requires service.
E045
Explanation: More than 199 repair actions have been performed on the fiscal unit.
User response: The fiscal unit requires service.
44 4610 - Kxx Fiscal Printer Service Supplement
Chapter 4. System log descriptions
These tables contain information about the Bx/Sxxx/Ennn entry in system messages. For additional
information, see System Log Descriptions in the IBM 4690 Store System: Messages Guide.
B2 - Terminal hardware errors
Table 2. B2 - Terminal Hardware Errors
Source(s) Event System
Message
Unique
Data
Alert
Number
Explanation
090 30 W332 See Note N/A An error occurred in the fiscal unit on power up.
090 32 W332 See Note N/A A power line disturbance (PLD) error occurred during
command execution in the fiscal unit.
090 33 W332 See Note N/A An error occurred while processing a fiscal command.
090 34 W332 See Note N/A An error is detected while trying to write to the fiscal
memory.
090 36 W332 See Note N/A A hardware error has occurred in the fiscal unit.
090 37 W332 See Note N/A An incorrect password was entered when attempting to
access the fiscal unit.
Note: Unique Data Format:
DEVICE ID: xx COMMAND: xxxx
PRINTER STATUS: xxxxxx FISCAL STATUS: xxxxxx
RETURN CODE: xxxxxxxx
B3 - terminal events
Table 3. B3 - Terminal Events
Source Event System
Message
Unique
Data
Alert
Number
Explanation
090 043 W332 See Note N/A The fiscal unit memory is full.
090 044 W332 See Note N/A The J4 (CE) jumper is required to continue.
090 045 W332 See Note N/A More than 199 repair actions have been performed on the
fiscal unit.
Note: Unique Data Format:
DEVICE ID: xx COMMAND: xxxx
PRINTER STATUS: xxxxxx FISCAL STATUS: xxxxxx
RETURN CODE: xxxxxxxx
Copyright IBM Corp. 2002, 2011 45
46 4610 - Kxx Fiscal Printer Service Supplement
Chapter 5. Hardware service manual for input/output devices
supplement
This chapter supplements the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output
Devices.
CAUTION:
For your safety, connect equipment requiring electrical power to a properly wired and grounded
outlet.
DANGER
Never work on equipment or connect or disconnect signal cables during periods of lightning
activity.
Fiscal unit return codes
Fiscal return codes vary by country. Refer to the Retail Store Solutions Electronic Support Web site for
specific country return codes..
1. Go to www.ibm.com/solutions/retail/store
2. Select Support at the left on the main page of the web site
3. Select Publications to access IBM Retail Store Solutions Electronic Support publications.
Start here
Run the following two tests sequentially. See the IBM Store Systems: Hardware Service Manual for
Point-of-Sale Input/Output Devices for details of the tests. The symptoms to troubleshoot the printer
depend on adhering to the tests.
1. Run the printer offline test in the maintenance manual and troubleshoot any failure there.
2. When the printer offline test runs correctly, continue with the printer test.
Note: If there is an error message while running the diagnostic, see Table 5 on page 48 or Table 4. If
the message is not in one of these tables, see the messages in the IBM Store Systems:
Hardware Service Manual for Point-of-Sale Input/Output Devices.
Diagnostic and service diskettes
This section contains messages, return codes, and the system utility for the service, support or diagnostic
diskettes. See "Printer Repair" in the IBM Store Systems: Hardware Service Manual for Point-of-Sale
Input/Outtput Devices for printer test procedures.
Fiscal printer messages
Use Table 4 to determine the cause of a diagnostic or service diskette message.
Table 4. Diagnostic or Service Diskette Fiscal Printer Messages
Printer Message Cause or Repair Action
6338, 63B8 1. The fiscal processor card is failing.
2. Cable 7 is failing. Replace the cable.
Copyright IBM Corp. 2002, 2011 47
Table 4. Diagnostic or Service Diskette Fiscal Printer Messages (continued)
Printer Message Cause or Repair Action
T0051 Return Code /xxx xxx = the three digit Printer Message. Refer to the programming guide or return
code document for your printer model your countrys specific return codes. (See
http://www.ibm.com/solutions/retail/store. Select support, then select publications.)
T7151 The printer is not
communicating with the
terminal.
1. The fiscal processor card is failing.
2. Cable 7 is failing. Replace the cable.
T7160 Fiscal unit failure The fiscal processor card is failing.
Fiscal System Utility 4694 Service Diskette, 4693 Reference / Support
Diskette
This utility is used to print the fiscal printer totals from the fiscal memory, to set the printer in fiscal mode,
to set the number of displays and their addresses, to set the time and date, and to print a dump of the
RAM and of the fiscal memory. See "Configuration, Tests, and Utilities" in the IBM 4693, 4694, 4695
Point-of-Sale Terminals: Hardware Service Manual for more detail.
Running the utility
1. From the Main Menu, select TEST MENU.
2. From the Test Menu, select RUN POS DEVICE TESTS.
3. From the Menu TEST-7 (this menu appears on some models of 4693 only), select RUN 4693 MOD
xxx TESTS.
4. From the Device Test Menu, select FISCAL PRINTER UTILITIES.
5. When the Menu UTILITY-4 is displayed, select one of the following:
v Print All Totals
v Print All Daily Totals
v Print All Totals by Date
v Print All Daily Totals by Date
v Print All Totals by Closure Number
v Print All Daily Totals by Closure Number
v Set Fiscal Mode
v Set Display Address as Configured
v Set Date and Time
v Print RAM data
v Print memory data
v Quit
6. Follow the instructions on the display.
4690 operating system
This section contains messages, return codes, the fiscal printer test, and system utility for the 4690
operating system.
Fiscal printer messages
Use Table 5 to determine the cause of a 4690 operating system message.
Table 5. 4690 Operating System Fiscal Printer Messages
Printer Message Repair Action
T0050 Return Code
8090xxxx
xxxx = the four digit Printer Message. Refer to the programming guide or return code
document for your printer model your countrys specific return codes. (See
http://www.ibm.com/solutions/retail/store. Select support, then select publications.).
48 4610 - Kxx Fiscal Printer Service Supplement
Table 5. 4690 Operating System Fiscal Printer Messages (continued)
Printer Message Repair Action
T7151 The printer is not
communicating with the
terminal.
1. The fiscal processor card is failing.
2. Cable 7 is failing. Replace the cable.
T7160 Fiscal unit failure The fiscal processor card is failing.
W332 Fiscal unit problem See Wnnn messages on page 43.
Chapter 5. Hardware service manual for input/output devices supplement 49
50 4610 - Kxx Fiscal Printer Service Supplement
Chapter 6. Parts listing
How to use the parts catalog. . . . . . . . . . . . . . . . . . . . 51
Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . 54
Assembly 2: Operator Switch and Button Assembly . . . . . . . . . . . 56
Assembly 3: Base, Frame and Shock mounts (All models except KJ4) . . . . 58
Assembly 4: Base, Frame and Shock mounts (Model KJ4) . . . . . . . . . 60
Assembly 5: Document Insert Station (Only Models with DI Station) . . . . . 62
Assembly 6: Thermal Printhead Assembly and Cover . . . . . . . . . . . 64
Assembly 7: Printhead Transport and Ribbon Drive Assembly. . . . . . . . 66
Assembly 8: Impact Printhead Assembly (Only Models with DI Station) . . . . 68
Assembly 9: Document Insert Station Platen and Lever (Only Models with DI
Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Assembly 10: Document Insert Drive Shaft Assembly (Only Models with DI
Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Assembly 11: Document Insert Station Gears and Motor (Only Models with DI
Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Assembly 12: Customer Receipt Drive, Cutter, and Platen . . . . . . . . . 78
Assembly 13: Fiscal Interface Assembly, Models KSx and KRx except for KR4
(RS-485 interface) . . . . . . . . . . . . . . . . . . . . . . . 82
Assembly 14: Fiscal Interface Assembly, Model KR4 . . . . . . . . . . . 84
Assembly 15: Printer, KR4/KN4 . . . . . . . . . . . . . . . . . . . 86
Assembly 16: Fiscal Interface Assembly, Model KR4/KN4 . . . . . . . . . 88
Assembly 17: Fiscal Interface Assembly, Models KCx and KDx (USB/RS-232
interface) . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface) . . . . . 92
Assembly 19: Fiscal Interface Assembly, Model KJ4 (USB/RS-232 interface) 94
Assembly 20: Hardware Kits . . . . . . . . . . . . . . . . . . . . 96
Assembly 21: Cable Assemblies, Filler Panel, Power Supply . . . . . . . . 98
Assembly 22: Fiscal Interface Assembly, Models KFx and KGx (RS-232/USB
Interface). . . . . . . . . . . . . . . . . . . . . . . . . . 100
How to use the parts catalog
This parts listing contains reference drawings and a corresponding index for all field replaceable parts. The
index provides the part number, the quantity required (units), and a description of the part.
Listed below is additional information about the parts assembly index.
SIMILAR ASSEMBLIES
If two assemblies contain a majority of identical parts, they are broken down on the same list.
Common parts are shown by one index number. Parts specific to one or the other of the
assemblies are listed separately and identified by description.
AR (As Required) in the Units column indicates that the quantity is not the same for all machines.
NP (Non-Procurable) in the Units column indicates that the part is non-procurable and that the
individual parts or the next higher assembly should be ordered.
NR (Not Recommended) in the Units column indicates that the part is procurable, but not
recommended for field replacement, and that the next higher assembly should be ordered.
R (Restricted) in the Units column indicates the part has a restricted availability.
INDENTURE
The indenture is marked by a series of dots located before the parts description. The indenture
indicates the relationship of a part to the next higher assembly.
No Dot Main assembly
Copyright IBM Corp. 2002, 2011 51
One Dot Detail parts of a main assembly
One Dot Subassembly of the main assembly
Two dots Detail part of a one-dot subassembly
Two dots Subassembly of a one-dot subassembly
Three dots Detail part of a two-dot subassembly
52 4610 - Kxx Fiscal Printer Service Supplement
Chapter 6. Parts listing 53
Assembly 1: Covers
10
9
7
6
4
1
2
8
3
5
54 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
11 42H1136 1 v Cover, Customer Receipt Paper (Pearl White)
1 10J1568 1 v Cover, Customer Receipt Paper (Iron Gray)
2 42H1132 1 v Cover, Ribbon (Pearl White)
2 10J1573 1 v Cover, Ribbon (Iron Gray)
3 19R7598 1 v Button Shield (Greece only)
4 45L2779 1 v Cover, Top (All Pearl White models except for KR4/KN4)
4 39Y3513 1 v Cover, Top (Pearl White, Models KR4/KN4 only)
4 54P1669 1 v Cover, Top (Iron Gray)
4 65Y7386 1 v Cover, Top (Iron Gray, Model KJ4 only)
5 65Y7382 2 v Pin, locking, top cover (Iron Gray, Model KJ4 only)
6 42H1138 1 v Paper Guide, Customer Receipt (Thermal)
7 42H1125 1 v Bucket, Paper, Customer Receipt
8 40N4639 1 v Plastic Paper Guide (Backsplash)
9 54P1727 1 v Bucket, Paper, Customer Receipt (replaces items 4 and 7)
10 NP Frame
Assembly 1: (continued)
Chapter 6. Parts listing 55
Assembly 2: Operator Switch and Button Assembly
56 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
21 42H1139 2 v Button, Operator (2x)
2 42H1135 1 v Switch assembly, Operator (for non-European Union countries only)
Includes Screw (assembly Index 2-3) and Insulator (assembly Index 2-4)
2 40N5046 1 v Switch assembly, Operator
Includes Screw (assembly Index 2-3) and Insulator (assembly Index 2-4)
3 NP v v Screw (see kit 42H1063)
4 NP v v Insulator, Switch
5 NP Frame
6 54P1852 1 Switch Card Spacer (Replaces Items 3 and 4)
Assembly 2: (continued)
Chapter 6. Parts listing 57
Assembly 3: Base, Frame and Shock mounts (All models except KJ4)
58 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
31 NP Frame
42H1140 1 v Kit, Shock mounts (Includes assembly Index 3-2, 3-3, 3-4 and 3-5)
2 NP v v Shock mount, front right
3 NP v v Shock mount, front left
4 NP v v Shock mount, rear (2)
5 NP v v Support, Front
6 02L0769 1 Shield
7 30L6446 1 Card assembly, Main Logic (All models except KR4/KN4, for non-EU countries)
7 40N4953 1 Card assembly, Main Logic (All models except KR4/KN4, for EU countries)
7 39Y3512 1 Card assembly, Main Logic (Model KR4, pre-2010 security enhancement)
7 40N4953 1 Card assembly, Main Logic (Model KN4, pre-2010 security enhancement)
7 84Y3032 1 Card assembly, Main Logic (Models KR4/KN4, 2010 security enhancement)
8 NP Cover, Base
9 1 Fiscal interface assembly, see Assembly 13: Fiscal Interface Assembly, Models
KSx and KRx except for KR4 (RS-485 interface) on page 82 and Assembly 17:
Fiscal Interface Assembly, Models KCx and KDx (USB/RS-232 interface) on page
90 and Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface) on
page 92.
Assembly 3: (continued)
Chapter 6. Parts listing 59
Assembly 4: Base, Frame and Shock mounts (Model KJ4)
5
10
6
12
1
2
3
4
7
11
8
9
60 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
4 42H1140 1 Kit, Shock mounts (Includes assembly Index 4-1, 4-2, 4-3, and 4-4)
1 NP Shock mount, rear (2)
2 NP Shock mount, front right
3 NP Support, Front
4 NP Shock mount, front left
5 84Y3075 1 Connector card, main printer logic
6 65Y7358 1 Connector card, fiscal logic
7 39Y3512 1 Card assembly, Main Logic
8 84Y3076 1 Cover, Base (Iron Gray)
9 1 Fiscal interface assembly, see Assembly 19: Fiscal Interface Assembly, Model KJ4
(USB/RS-232 interface) on page 94
10 65Y7359 1 Cable, ribbon
11 65Y7350 1 Ground plate
12 NP Frame
Assembly 4: (continued)
Chapter 6. Parts listing 61
Assembly 5: Document Insert Station (Only Models with DI Station)
62 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
51 NP Frame
2 42H1133 NP DI Forms Entry, Upper
3 42H1115 1 v Flipper Cover (Pearl White), Includes
Rollers (assembly Index 4-4) and roller shafts (assembly Index 4-5).
See Assembly 9 for the DI Lower Forms Entry Cover for Model KR3
3 10J1588 1 v Flipper Cover (Iron Gray), Includes
Rollers (assembly Index 4-4) and roller shafts (assembly Index 4-5).
See Assembly 9 for the DI Lower Forms Entry Cover for Model KR3
4 NP v v Rollers (X4)
5 NP v v Shaft, roller (X2)
6 42H1116 1 v Cartridge assembly, Flipper (for non-European Union countries only)
Includes sample check (2x)
6 40N5040 1 v Cartridge assembly, Flipper
Includes sample check (2x)
7 54P1744 1 v Cable, Power Flipper
Assembly 5: (continued)
Chapter 6. Parts listing 63
Assembly 6: Thermal Printhead Assembly and Cover
64 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
61 42H1056 1 v Kit, Cables, Thermal Printhead
Includes Both Cables, Cable Tie, and Spiral Wrap.
2 42H1137 1 v Hinge
Includes assembly Index 5-4, 5-5, and 5-6.
3 30L6441 v Thermal Printhead Assembly, High Speed (for non-European Union countries
only)
3 40N5061 v Thermal Printhead Assembly, High Speed
3 42H1122 1 v Thermal Printhead Assembly
Includes assembly Index 5-4, 5-5, 5-6, 5-11, and additional non-illustrated parts.
4 NP v v Spring, Thermal
5 NP v v Spring, Latch Return
6 54P1734 1 v v Latch, Platen
7 42H1180 1 v Cover, Thermal Printhead
Includes Label.
8 42H1129 1 v Drag Strip (for non-European Union countries only)
Includes E-clip
8 40N5045 1 v Drag Strip
Includes E-clip
9 42H1128 1 v Sensor, Thermal Paper (for non-European Union countries only)
Includes Screws and Mounting Bracket.
9 40N5044 1 v Sensor, Thermal Paper
Includes Screws and Mounting Bracket.
10 NP Frame
11 42H1262 Thermal Printhead FRU
11 08L1843 Thermal Printhead FRU, High Speed (for non-European Union countries only)
11 40N4829 Thermal Printhead FRU, High Speed
12 30L6442 Cable, Thermal, High Speed
Assembly 6: (continued)
Chapter 6. Parts listing 65
Assembly 7: Printhead Transport and Ribbon Drive Assembly
66 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
71 42H1107 1 v Bushing, Gap Adjust (2X)
2 42H1106 1 v Shaft, Transport, Rear
Includes Gap Adjust Bushings (assembly Index 6-1)
3 42H1044 1 v Shaft, Transport, Front (for non-European Union countries only)
Includes Screw (assembly Index 6-4)
3 40N5017 1 v Shaft, Transport, Front
Includes Screw (assembly Index 6-4)
4 NP v v Screw (see kit 42H1063)
5 42H1110 1 v Belt, Timing
6 42H1109 1 v Spring, Tensioner
7 42H1108 1 v Tensioner assembly (for non-European Union countries only)
Includes Tension Spring (assembly Index 6-6)
7 40N5036 1 v Tensioner assembly
Includes Tension Spring (assembly Index 6-6)
8 42H1145 1 v Spacer, Printhead
9 NP Frame
10 42H1114 1 v Ribbon Drive assembly (for non-European Union countries only)
10 40N5039 1 v Ribbon Drive assembly
11 42H1045 1 v Motor, Transport (for non-European Union countries only)
Includes Screws (assembly Index 6-12)
11 40N5018 1 v Motor, Transport
Includes Screws (assembly Index 6-12)
12 1 v v Screws (2X)
See Hardware Kit, 42H1063, Miscellaneous Fasteners
Assembly 7: (continued)
Chapter 6. Parts listing 67
Assembly 8: Impact Printhead Assembly (Only Models with DI Station)
68 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
81 42H1047 1 v Guide, Ribbon (for non-European Union countries only)
Includes Screws (assembly Index 7-2)
1 40N5020 1 v Guide, Ribbon
Includes Screws (assembly Index 7-2)
2 NP v v Screws (2X)
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
3 42H1046 1 v Printhead assembly, Impact (for non-European Union countries only)
Includes Printhead, Screw (assembly Index 7-4), Printhead Gap Gage
3 40N5019 1 v Printhead assembly, Impact
Includes Printhead, Screw (assembly Index 7-4), Printhead Gap Gage
4 NP v v Screw (see kit 42H1063)
5 42H1112 1 v Carriage assembly (for non-European Union countries only)
5 40N5038 1 v Carriage assembly.
6 42H1111 1 v Cable, Printhead
7 42H1113 1 v Bearing, Carrier, Front
8 42H1048 1 v Sensor, Home (for non-European Union countries only)
Includes Screw (assembly Index 7-9)
8 40N5021 1 v Sensor, Home
Includes Screw (assembly Index 7-9)
9 NP v v Screw
Also part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
10 NP Frame
42H1190 1 Printhead Gap Gage
Assembly 8: (continued)
Chapter 6. Parts listing 69
Assembly 9: Document Insert Station Platen and Lever (Only Models
with DI Station)
70 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
9 42H1062 1 v Platen assembly, DI Station (for non-European Union countries only)
Includes assembly Index 8-1, 8-2, 8-3, 8-4, and 8-5.
40N5028 1 v Platen assembly, DI Station
Includes assembly Index 8-1, 8-2, 8-3, 8-4, and 8-5.
1 NP v v E-Clips (2X) (part of 42H1063)
2 NP v v Shaft, Platen
3 NP v v Spring, Clip (2X) (part of 42H1144)
4 NP v v Platen
5 NP v v Spring, Platen (part of 42H1144)
42H1051 1 v Pressure Pad assembly.
Includes assembly Index 8-6, 8-7, and Sample Checks
42H1052 1 v DI Sensor assembly (for non-European Union countries only)
Includes assembly Index 8-6, 8-7, 8-8, 8-9, and Sample Checks
40N5023 1 v DI Sensor assembly
Includes assembly Index 8-6, 8-7, 8-8, 8-9, and Sample Checks
6 NP v v Holder, Pressure Pad
7 NP v v Pressure Pad
8 NP v v Spring, Sensor (part of 42H1144)
9 NP v v Sensor, DI Upper/Lower
12 NP v v Wear Plate
10 42H1121 1 v DI Lever assembly (for non-European Union countries only)
Includes Bushing, E-clip, DI Lever
10 40N5043 1 v DI Lever assembly
Includes Bushing, E-clip, DI Lever
11 NP Frame
Assembly 9: (continued)
Chapter 6. Parts listing 71
Assembly 10: Document Insert Drive Shaft Assembly (Only Models
with DI Station)
72 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
101 NP Frame
2 38H7504 1 v Read Head, MICR (Model KN4, KR4 Only) (for non-European Union countries
only)
Includes Screw (assembly Index 9-3) and Sample Check (2x)
2 40N5004 1 v Read Head, MICR (Model KN4, KR4 Only)
Includes Screw (assembly Index 9-3) and Sample Check (2x)
3 NP v v Screw (part of 42H1063)
42H1057 1 v DI Feedroller assembly. (Model KN4, KR4 Only) (for non-European Union
countries only)
Includes assembly Index 9-4, 9-5, and 9-6.
40N5041 1 v DI Feedroller assembly. (Model KN4, KR4 Only)
Includes assembly Index 9-4, 9-5, and 9-6.
4 NP v v DI Feedroller (Model KN4, KR4 Only)
5 NP v v E-Clip (part of 42H1063)
6 NP v v Bearing, Feed, Left
42H1119 1 v DI Feedroller assembly. (Model KR3 and KR5 Only) (for non-European Union
countries only)
Includes assembly Index 9-7, 9-8, and 9-9.
40N5025 1 v DI Feedroller assembly. (Model KR3 and KR5 Only)
Includes assembly Index 9-7, 9-8, and 9-9.
7 NP v v DI Feedroller (Model KR3 and KR5 Only)
8 NP v v E-Clip (part of 42H1063)
9 NP v v Bearing, Feed, Left
10 42H1117 1 v Bail, (Model KN4, KR4 Only)
10 42H1118 1 v Bail, (Model KR3 and KR5 Only)
42H1050 1 v Flipper assembly, DI lower Forms Entry (Model KR3, KR5, and KR4) (for
non-European Union countries only)
Includes assembly Index 9-12, 9-13, 9-14, 9-15, 9-16, Drive Belt, Toggle Lever,
Toggle Spring, Roller Shaft, Roller Spring, Roller (2x), Lower Gate, Gate Spring,
Upper Gate, Gate Shaft, Support Shaft, C-Clip (2x), Flipper Frame, Flipper Drive
Gear, Sample Check (2x)
40N5022 1 v Flipper assembly, DI lower Forms Entry (Model KR3, KR5, and KR4)
Includes assembly Index 9-12, 9-13, 9-14, 9-15, 9-16, Drive Belt, Toggle Lever,
Toggle Spring, Roller Shaft, Roller Spring, Roller (2x), Lower Gate, Gate Spring,
Upper Gate, Gate Shaft, Support Shaft, C-Clip (2x), Flipper Frame, Flipper Drive
Gear, Sample Check (2x)
12 NP v v Gear, Drive
13 NP v v Shaft, Drive
14 NP v v E-Clip (2x)
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
15 NP v v Clip, Toggle Actuator
(Also part of Hardware Kit, 42H1144, Miscellaneous Springs.)
16 NP v v Flipper Sub. assembly. (Model KN4, KR4 Only)
42H1134 1 v DI Lower Forms Entry (Model KR3 and KR5 Only) (Pearl White) (for
non-European Union countries only)
Includes assembly Index 9-17, 9-18, and 9-19.
40N5127 1 v DI Lower Forms Entry (Model KR3 and KR5 Only) (Pearl White)
Includes assembly Index 9-17, 9-18, and 9-19.
40N5131 1 v DI Lower Forms Entry (Model KR3 and KR5 Only) (Iron Gray)
Includes assembly Index 9-17, 9-18, and 9-19.
17 NP v v Shaft
18 NP v v E-Clip (2x)
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
Assembly 10: (continued)
Chapter 6. Parts listing 73
Asm
Index
Part
Number Units Description
19 NP v v Frame, Lower Forms Entry (Model KR3 and KR5 Only)
73G2601 1 Sample Check (2x)
Assembly 10: (continued)
74 4610 - Kxx Fiscal Printer Service Supplement
Chapter 6. Parts listing 75
Assembly 11: Document Insert Station Gears and Motor (Only Models
with DI Station)
76 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
11 42H1053 1 v Kit, DI Gears (for non-European Union countries only)
Includes assembly Index 10-1, 10-2, 10-3, 10-4, and 10-5
40N5024 1 v Kit, DI Gears
Includes assembly Index 10-1, 10-2, 10-3, 10-4, and 10-5
1 NP v v Gear, Motor
2 NP v v Gear, Idler
3 NP v v Gear, Shaft
4 NP v v E-Clip
(Also part of Hardware Kit, 42H1063, Miscellaneous Fasteners.)
5 NP v v E-Clip (X2)
(Also part of Hardware Kit, 42H1063, Miscellaneous Fasteners.)
42H1058 1 v DI Backup Roll Shaft assembly (for non-European Union countries only)
Includes assembly Index 10-6, 10-7, 10-8, and 10-9, and 10-10
40N5026 1 v DI Backup Roll Shaft assembly
Includes assembly Index 10-6, 10-7, 10-8, and 10-9, and 10-10
6 NP v v Right Shaft Bearing
7 NP v v DI Back-up Roller
8 NP v v E-Clip
(Also part of Hardware Kit, 42H1063, Miscellaneous Fasteners.)
9 NP v v Bearing, Shaft Eccentric
8 NP v v Left Shaft Bearing
10 NP v v Spring
(Also part of Hardware Kit, 42H1144, Miscellaneous Springs.)
11 42H1120 1 v Motor, DI Feed (for non-European Union countries only)
Includes screws
11 40N5042 1 v Motor, DI Feed
Includes screws
12 NP v v Screws (2X)
(Also part of Hardware Kit, 42H1063, Miscellaneous Fasteners.)
13 NP Frame
Assembly 11: (continued)
Chapter 6. Parts listing 77
Assembly 12: Customer Receipt Drive, Cutter, and Platen
78 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
12 42H1065 1 v Thermal Cutter assembly (for non-European Union countries only)
Includes assembly Index 11-1, 11-2, 11-3, 11-4, 11-5, 11-6, 11-7, 11-8, and
lubricant
40N5030 1 v Thermal Cutter assembly
Includes assembly Index 11-1, 11-2, 11-3, 11-4, 11-5, 11-6, 11-7, 11-8, and
lubricant
1 NP v v Guide, Thermal (also part of 42H1164)
2 NP v v Spring, Leaf or Lever/Spring
3 NP v v Stud
4 NP v v Blade, Stationary or Blade assembly, Stationary
5 NP v v Pin
6 NP v v Stud, Cutter
7 NP v v Blade assembly, Rotating
8 NP v v Pin
NP v v E-clip
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
NP v v E-clip Stationary Blade
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
NP v v Lubricant
30L6443 1 v Platen assembly, Thermal (Models KR3, KR5, KN4, KR4) (for non-European
Union countries only)
Includes assembly Index 11-9, 11-10, and 11-11.
40N4950 1 v Platen assembly, Thermal (Models KR3, KR5, KN4, KR4)
Includes assembly Index 11-9, 11-10, and 11-11.
9 NP v v Bearings, Thermal, Right
10 NP v v Platen, Thermal
11 NP v v Bearings, Thermal, Left
12 42H1164 1 v Stripper (for non-European Union countries only)
12 40N4636 1 v Stripper
42H1060 1 v Kit, CR Cutter Gears (for non-European Union countries only)
Includes assembly Index 11-13, 11-14, 11-15, 11-16, 11-17, 11-18, 11-19, and
11-20.
40N5027 1 v Kit, CR Cutter Gears
Includes assembly Index 11-13, 11-14, 11-15, 11-16, 11-17, 11-18, 11-19, and
11-20.
13 NP v v E-Clip
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
14 NP v v Gear, Pin
15 NP v v Pin, Lever Drive
16 NP v v E-Clip
Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.
17 NP v v Spring, Cutter Stop
18 NP v v Gear, Cutter
19 NP v v Gear, Thermal Feed
20 NP v v Gear, Thermal Idler
21 30L6445 v v Clutch Assembly, Cutter (Models KR3. KN4, KR4) (for non-European Union
countries only)
Includes Spiral Pin (assembly index 22)
21 40N4952 v v Clutch Assembly, Cutter (Models KR3, KN4, KR4)
Includes Spiral Pin (assembly index 22)
22 NP v v Spiral Pin
Assembly 12: (continued)
Chapter 6. Parts listing 79
Asm
Index
Part
Number Units Description
23 30L6444 1 v Motor, CR (Models KR3, KR5, KN4, KR4) (for non-European Union countries
only)
Includes Screws (2x)
23 40N4951 1 v Motor, CR (Models KR3, KR5, KN4, KR4)
Includes Screws (2x)
24 NP Frame
Assembly 12: (continued)
80 4610 - Kxx Fiscal Printer Service Supplement
Chapter 6. Parts listing 81
Assembly 13: Fiscal Interface Assembly, Models KSx and KRx except
for KR4 (RS-485 interface)
15
1
2
3
4
5
7
8
9
10
11
12
13
16
14
82 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
13 1 Fiscal interface assembly, Models KRx, KSx:
1 NP v Screw, included in index assembly -4
2 v Use the Country-specific Fiscal Processor Card Assembly for:
42V7294 1 v v Chile (Models KSx)
46Y2438 1 v v Dominican Republic (Models KSx)
42V7296 1 v v Hungary (Models KRx)
42V7297 1 v v Italy (Models KRx)
3 NP v 3X8 D_SM Small-ZC standoff, included in index assembly -4
41V8000 1 v Fiscal Interface Logic Card
5 v Use the Country-specific Fiscal Base and Memory Assembly for:
44J5400 1 v v Chile (Models KSx)
46Y2433 1 v v Dominican Republic (Models KSx)
44J5421 1 v v Turkey (Models KRx)
42V7331 1 v v Hungary (Models KRx with fiscal firmware level 49 and lower)
84Y3049 1 v v Hungary (Models KRx with fiscal firmware level 4A and higher)
42V7333 1 v v Italy (Model KR3 with 2005 homologation)
42V7334 1 v v Italy (Model KR5 with 2005 homologation)
84Y3072 1 v v Italy (Models KRx with 2010 homologation)
7 NP v Screw, M2x6, included in index assembly -10
8 NP v Screw, M2x4, included in index assembly -10
9 NP v Flash card shield, included in index assembly -10
41V8033 1 v CompactFlash assembly
11 1 v Use the Country-specific key lock assembly for:
42V7352 1 v v Key lock assembly includes key (key lock 1) (For all countries except
Hungary)
42V7353 1 v v Key lock assembly includes key (key lock 8) (For Hungary only. DO NOT give
key to customer!)
12 NP v Screw, included in index assembly -4
13 NP v Lock washer, included in index assembly -4
14 NP v Flat washer, included in index assembly -4
15 NP v Card Insulator, included in index assembly -4
16 40N8495 1 v CompactFlash lock key (key lock 8) (separate key for Hungary only Key also
included in all key lock assemblies index assembly -11)
Assembly 13: (continued)
Chapter 6. Parts listing 83
Assembly 14: Fiscal Interface Assembly, Model KR4
13
11
10
9
8
7
6
5
4
3
2
1
12
M
F
D
84 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
14 KR4 Fiscal assembly
1 39Y3522 1 v Top control card shield (part of shield FRU kit)
2 19R7577 1 v RS-232 internal cable (in cable FRU kit)
3 19R7579 1 v Electronic journal card assembly (MFD)
4 39Y3521 1 v Fiscal memory cable
5 19R7576 1 v Cover and seal
6 19R7578 1 v Control card assembly (pre-2010 security enhancement)
6 84Y3038 1 v Control card assembly (2010 security enhancement)
7 19R7580 1 v Fiscal microcode EPROM (pre-2010 security enhancement)
7 84Y3039 1 v Fiscal microcode EPROM (2010 security enhancement)
8 19R7577 1 v Power cable (in cable FRU kit)
9 19R7577 1 v Cash drawer cable (in cable FRU kit)
39Y3522 1 v Shield FRU kit
10 1 v v Connector shield
11 1 v v Connector shield
12 1 v v Bottom control card shield
13 1 v Fiscal base. See Assembly 15: Printer, KR4/KN4 on page 86.
Assembly 14: (continued)
Chapter 6. Parts listing 85
Assembly 15: Printer, KR4/KN4
3
2
1
4
86 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
151 19R7558 1 KR4 Printer mechanism assembly without trap door (pre-2010 security
enhancement)
1 84Y3040 1 KR4 Printer mechanism assembly without trap door (2010 security enhancement)
1 44T3653 1 KN4 Printer mechanism assembly with trap door (pre-2010 security enhancement)
1 84Y3029 1 KN4 Printer mechanism assembly with trap door (2010 security enhancement)
2 02L0816 1 Trap door assembly
3 40J7583 1 KR4 Complete fiscal base assembly - includes fiscal memory and all logic
(pre-2010 security enhancement)
3 84Y3037 1 KR4 Complete fiscal base assembly - includes fiscal memory and all logic (2010
security enhancement)
3 40W7593 1 KN4 Complete fiscal base assembly - includes fiscal memory and all logic
(pre-2010 security enhancement)
3 84Y3033 1 KN4 Complete fiscal base assembly - includes fiscal memory and all logic (2010
security enhancement)
40T8306 1 KR4 Complete printer/fiscal base assembly (pre-2010 security enhancement)
84Y3036 1 KR4 Complete printer/fiscal base assembly (2010 security enhancement)
84Y3046 1 KN4 Complete printer/fiscal base assembly (pre-2010 security enhancement)
84Y3034 1 KN4 Complete printer/fiscal base assembly (2010 security enhancement)
4 40N6913 1 Power Supply, without ferrite (Model KR4) (remove and re-install existing ferrite
from old power supply)
4 40N6913 1 Power Supply, without ferrite (Model KN4)
Assembly 15: (continued)
Chapter 6. Parts listing 87
Assembly 16: Fiscal Interface Assembly, Model KR4/KN4
1
2
4
5
3
7
6
88 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
161 44T3640 MFD electronic journal
2 44T3641 Cables, internal
3 44T3650 Internal metal covers
4 44T3643 Fiscal control card without firmware
4 44T3651 Fiscal control card with firmware (pre-2010 security enhancement)
4 84Y3030 Fiscal control card with firmware (2010 security enhancement)
5 44T3650 Internal metal covers
6 44T3650 Internal metal covers
7 44T3639 Fiscal base with fiscal memory
7 84Y3035 Fiscal base with fiscal memory (also includes item 1, MFD electronic journal)
44T3642 Firmware EPROM (pre-2010 security enhancement)
84Y3031 Firmware EPROM (2010 security enhancement)
44T3648 Security seal kit and screws and washers
Assembly 16: (continued)
Chapter 6. Parts listing 89
Assembly 17: Fiscal Interface Assembly, Models KCx and KDx
(USB/RS-232 interface)
15
1
2
3
4
5
7
8
9
10
11
12
13
16
14
90 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
17 1 Fiscal interface assembly, Models KCx and KDx
1 NP v Screw, included in index assembly -4
2 v Use the Country-specific Fiscal Processor Card Assembly for:
42V7305 1 v v Chile (Model KCx)
44J5430 1 v v Czech Republic (Models KDx)
42V7306 1 v v Hungary (Models KDx)
42V7307 1 v v Italy (Models KDx)
65Y7395 1 v v Venezuela (Models KCx)
00L2403 1 v v Panama (Models KCx)
3 NP v 3X8 D_SM Small-ZC standoff, included in index assembly -4
4 42V7315 1 v Fiscal interface logic card
5 v Use the Country-specific Fiscal Base and Memory Assembly for:
44J5403 1 v v Chile (Models KCx)
44J5404 1 v v Czech Republic (Models KDx)
42V7337 1 v v Hungary (Models KDx with fiscal firmware level 49 and lower)
84Y3054 1 v v Hungary (Models KDx with fiscal firmware level 4A and higher)
42V7338 1 v v Italy (Model KD3 with 2005 homologation)
42V7339 1 v v Italy (Model KD5 with 2005 homologation)
84Y3070 1 v v Italy (Models KDx with 2010 homologation)
65Y7397 1 v v Venezuela (Models KCx)
00L2410 1 v v Panama (Model KC4) (Complete KC4 printer assembly, including fiscal
interface assembly)
7 NP v Screw, M2x6, included in index assembly -10
8 NP v Screw, M2x4, included in index assembly -10
9 NP v Flash card shield, included in index assembly -10
10 41V8033 1 v CompactFlash card assembly (All models except Panama and Venezuela Model
KC4)
10 84Y3047 1 v CompactFlash card/media assembly (Panama and Venezuela Model KC4 only)
11 1 v Use the Country-specific key lock assembly for:
42V7352 1 v v Key lock assembly includes key (key lock 1) (For all countries except
Hungary)
42V7353 1 v v Key lock assembly includes key (key lock 8) (For Hungary only. DO NOT give
key to customer!)
12 NP v Screw, included in index assembly -4
13 NP v Lock washer, included in index assembly -4
14 NP v Flat washer, included in index assembly -4
15 NP v Card Insulator, included in index assembly -4
16 40N8495 1 v CompactFlash lock key (key lock 8) (separate key for Hungary only Key also
included in all key lock assemblies index assembly -11)
Assembly 17: (continued)
Chapter 6. Parts listing 91
Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface)
15
1
2
3
4
5
7
8
9
10
11
12
13
14
16
92 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
18 1 Fiscal interface assembly, Models KBx (USB interface):
1 NP v Screw, included in index assembly -4
2 v Use the Country-specific Fiscal Processor Card Assembly for:
65Y7345 1 v v Greece (Models KBx)
44T3634 1 v v Turkey (Models KBx)
3 NP v 3X8 D_SM Small-ZC standoff, included in index assembly -4
4 1 v Use the Country-specific Fiscal Interface Logic Card for:
65Y7344 1 v v Greece (Models KBx)
42V7315 1 v v All countries except Greece (Models KBx)
5 v Use the Country-specific Fiscal Base and Memory Assembly for:
65Y7343 1 v v Greece (Models KBx)
44T3635 1 v v Turkey (Models KBx)
7 NP v Screw, M2x6, included in index assembly -10
8 NP v Screw, M2x4, included in index assembly -10
9 NP v Flash card shield, included in index assembly -10
10 41V8033 1 v CompactFlash assembly
11 1 v Use the Country-specific key lock assembly for:
42V7352 1 v v Key lock assembly includes key (key lock 1) (For all countries. In Greece, DO
NOT give key to customer!)
12 NP v Screw, included in index assembly -4
13 NP v Lock washer, included in index assembly -4
14 NP v Flat washer, included in index assembly -4
15 NP v Card Insulator, included in index assembly -4
16 65Y7319 1 v CompactFlash lock key (key lock 1) (separate key for Greece only Key also
included in all key lock assemblies index assembly -11)
Assembly 18: (continued)
Chapter 6. Parts listing 93
Assembly 19: Fiscal Interface Assembly, Model KJ4 (USB/RS-232
interface)
4
5
6
2
1
1
3
6
7
94 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
191 65Y7351 1 Cover assembly (with bonded fiscal memory)
2 87H7377 1 Electronic journal housing (with bonded MFD card)
3 87H7382 1 Security switch
4 87H7387 1 Logic card (without EPROM)
5 65Y7352 1 EPROM chip
6 87H7398 1 Covers, internal security
7 51J3114 1 Fiscal security screws
Rear fiscal security screw (1)
EPROM fiscal security screw (1)
84Y3077 NP Hardware kit
Long standoffs (4)
Top cover short screws (4)
MFD cover screws (2)
Tailgate I/O connector jack screws (4)
Connector card screws (3)
65Y7387 Complete KJ4 printer assembly (including fiscal interface assembly)
65Y7380 Complete KJ4 printer assembly (does NOT include fiscal interface assembly)
Assembly 19: (continued)
Chapter 6. Parts listing 95
Assembly 20: Hardware Kits
Asm
Index
Part
Number Units Description
201 42H1063 1 v Kit, Miscellaneous Fasteners (for non-European Union countries only)
1 40N5029 1 v Kit, Miscellaneous Fasteners
v v Washer (2X)
v v Nut, Hex, Transport, M3 (9X)
v v Screw, M3X14
v v Screw, Motor (3X)
v v Screw, Shoulder (2X)
v v Screw, Ribbon Shield (2X)
v v Plug, Front Shock
v v Stud, Front Shock
v v Clip (4X)
v v Clip
v v Tie, Cable (2X)
v v Clamp, Cable
v v Screw (2X)
v v Washer (1X)
v v Screw (M3)
v v Nut, M3 (2X)
v v Washer, Lock (3X)
v v Clip (3X)
v v Screw, Lock (2X)
v v Screw (4X)
v v Washer, Lock (2X)
v v Clip (4X)
v v Washer
v v Clip (6X)
2 42H1144 1 v Kit, Miscellaneous Springs
v v Spring, Tensioner
v v Spring Toggle
v v Spring, Sensor
v v Actuator, Toggle
v v Spring, Thermal Head
v v Spring, DI
v v Spring, Platen
v v Spring, Ribbon Drive
v v Spring, Cutter Clutch
v v Spring, Cutter Stop
v v Spring, Gate
v v Spring, Thermal Latch
v v Spring, Latch Return
40N5267 1 v v Kit, miscellaneous parts
NP v v v Spring, extension cutter
NP v v v Spring, right bushing
NP v v v Spring, left bushing
NP v v v Screw, M2x12, pan head
NP v v v Screw, M3x12, pan head
NP v v v Spring, cutter sensor
NP v v v Screw, M2x6 self-tapping
NP v v v E-clip, ETW-4
NP v v v Washer, EIA-232 connector
NP v v v E-clip, ETW-2.5
96 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
NP v v v Screwlock, EIA-232 connector
NP v v v Screw, M3x4
NP v v v Lockwasher, EIA-232 connector
NP v v v E-clip, ETW-3
NP v v v Screw, M3.5x7.1 thd cutting
NP v v v E-clip, ETW-2
16K8777 1 v v Kit, sphere
NP v v v Spring, sphere retention
NP v v v Plunger, 58 mm paper holder
NP v v v Sphere, paper holding
Assembly 20: (continued)
Chapter 6. Parts listing 97
Assembly 21: Cable Assemblies, Filler Panel, Power Supply
Asm
Index
Part
Number Units Description
211 42H1143 1 Cables, Logic Card
Includes Signal Cable, Power Cable, and Cable Clamp.
2 42H1056 1 Cables, Thermal Printhead
Includes Both Cables, Cable Tie, and Spiral Wrap.
3 42H1111 1 Cable assembly, Impact Printhead
4 42H1157 1 Filler Panel (used with POS terminal 4694 only)
5 40N4782 Cable, RS-485 interface, short
40N4783 Cable, RS-485 interface, long
6 40N8448 1 Cable, RS-232 interface, null modem, 1.0 m (Models KCx and KDx)
40N8449 1 Cable, RS-232 interface, null modem, 1.8 m (Models KCx and KDx)
40N8450 1 Cable, RS-232 interface, null modem, 4.0 m (Models KCx and KDx)
7 84Y3059 1 Cable, RS-232 interface, standard, with ferrite, 2.0 m (Models KFx and KGx only)
84Y3061 1 Cable, RS-232 interface, standard, with ferrite, 4.0 m (Models KFx and KGx only)
19R7581 1 Cable, RS-232 interface, 2.0 m (Models KR4 and KN4 only)
8 40N5613 1 Cable, power, USB power-only, without ferrite, 0.7 m (Models KFx, KGx and KNx
only)
84Y3079 1 Cable, power, USB power-only, with ferrite, 0.7 m (Models KBx, KCx and KDx only)
40N5612 1 Cable, power, USB power-only, without ferrite, 2.0 m (Models KFx, KGx and KNx
only)
85Y9834 1 Cable, power, USB power-only, with ferrite, 2.0 m (Models KBx, KCx, KDx, and KJ4
only)
9 46Y2456 1 1+ GB CompactFlash media (All models except Panama and Venezuela Model
KC4)
NP 1+ GB CompactFlash media (For Panama and Venezuela Model KC4 only, order
84Y3047)
10 40N6913 1 Power Supply, without ferrite (Models KFx, KGx, KNx, KRx and KSx only)
40N6913 1 Power Supply, without ferrite (Model KR4 only) (remove and re-install existing
ferrite from old power supply)
85Y9831 1 Power Supply, with ferrite (Models KBx, KCx, KDx, KJ4 only)
11 40N4778 1 Cable, cash drawer, short, 0.4 m
40N4779 1 Cable, cash drawer, long, 3.8 m
12 40N4767 1 USB standard interface, without ferrite, 5.0 m (All models except KJ4)
85Y9832 1 USB standard interface, with ferrite, 5.0 m (Model KJ4 only)
13 40N8449 1 Cable, RS-232 Audit Port (Models KBx, KC4, KDx, KR3, KR5 and KS4 only)
98 4610 - Kxx Fiscal Printer Service Supplement
Chapter 6. Parts listing 99
Assembly 22: Fiscal Interface Assembly, Models KFx and KGx
(RS-232/USB Interface)
100 4610 - Kxx Fiscal Printer Service Supplement
Asm
Index
Part
Number Units Description
2220 1 Fiscal-ready interface assembly, Models KFx and KGx
1 NP v 3X8 D_SM Small-ZC standoff (included in 40N8504)
2 42V7327 NP v Fiscal-ready interface logic card (Models KFx and KGx)
3 NP v Card Insulator
4 NP v Fiscal base
5 NP v Screws (included in 40N8504)
6 NP v Lock washers (included in 40N8504)
7 NP v Flat washer (included in 40N8504)
40N8504 1 v Hardware kit
Assembly 22: (continued)
Chapter 6. Parts listing 101
102 4610 - Kxx Fiscal Printer Service Supplement
Appendix. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries.
Consult your local IBM representative for information on the products and services currently available in
your area. Any reference to an IBM product, program, or service is not intended to state or imply that only
that IBM product, program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead. However, it is the
user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering the subject matter in this document. The
furnishing of this document does not give you any license to these patents. You can send license inquiries,
in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
For license inquiries regarding double-byte character set (DBCS) information, contact the IBM Intellectual
Property Department in your country or send inquiries, in writing, to:
IBM World Trade Asia Corporation
Licensing
2-31 Roppongi 3-chome, Minato-ku
Tokyo 106, Japan
The following paragraph does not apply to the United Kingdom or any other country where such provisions
are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES
THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer
of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication. IBM
may make improvements and/or changes in the product(s) and/or program(s) described in this publication
at any time without notice.
IBM may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this information to non-IBM Websites are provided for convenience only and do not in
any manner serve as an endorsement of those websites. The materials at those websites are not part of
the materials for this IBM product and use of those websites is at your own risk.
Information concerning non-IBM products was obtained from the suppliers of those products, their
published announcements or other publicly available sources. IBM has not tested those products and
cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
This information is for planning purposes only. The information herein is subject to change before the
products described become available.
Copyright IBM Corp. 2002, 2011 103
Electronic emission notices
Federal Communications Commission statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the Federal Communications Commission (FCC) Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. IBM is not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the
approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A Information Technology
Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were
derived for commercial and industrial environments to provide reasonable protection against interference
with licensed communication equipment.
Attention: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
European Community contact:
IBM Technical Regulations
Pascalstr. 100, Stuttgart, Germany 70569
Telephone: 0049 (0)711 785 1176
Fax: 0049 785 1283
E-mail: tjahn@de.ibm.com
104 4610 - Kxx Fiscal Printer Service Supplement
Industry Canada Class A Emission Compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformit aux normes d'Industrie Canada
Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.
Germany
Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertrglichkeit
von Gerten (EMVG) vom 30. August 1995 (bzw. der EMC EG Richlinie 89/336).
Dieses Gert ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG-Konformittszeichen -
CE - zu fhren.
Verantwortlich fr die Konformittserklrung nach Paragraph 5 des EMVG ist die
IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gert erfllt die Schutzanforderungen nach EN 500821 und EN 55022 Klasse A.
EN 55022 Klasse A Gerte mssen mit folgendem Warnhinweis versehen werden:
"Warnung: dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstrungen
verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Manahmen
durchzufhren und dafr aufzukommen."
EN 500821 Hinweis:
"Wird dieses Gert in einer industriellen Umgebung betrieben (wie in EN 500822 festgelegt), dann kann
es dabei eventuell gestrt werden. In solch einem Fall ist der Abstand bzw. die Abschirmung zu der
industriellen Strquelle zu vergrern."
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Gerte, wie in den IBM Handbchern angegeben,
zu installieren und zu betreiben.
Australia and New Zealand
Attention: This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.
Appendix. Notices 105
Chinese Class A warning statement
Attention: This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.
Japanese Electrical Appliance and Material Safety Law statement
Japanese power line harmonics compliance statement
Japanese VCCI Council Class A statement
Attention: This is a Class A product based on the standard of the VCCI Council. If this equipment is
used in a domestic environment, radio interference may occur, in which case, the user may be required to
take corrective actions.
Japan Electronics and Information Technology Industries Association
(JEITA) statement
Japanese Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics
Guideline (products less than or equal to 20 A per phase).
Korean communications statement
Please note that this device has been approved for business purposes with regard to electromagnetic
interference. If you find this is not suitable for your use, you may exchange it for a non-business purpose
one.
106 4610 - Kxx Fiscal Printer Service Supplement
Taiwanese Class A warning statement
Taiwan contact information
IBM Taiwan Product Service Contact Info:
IBM Taiwan Corporation
3F, No 7, Song Ren Road, Taipei Taiwan
Telephone: 0800-016-888
Cable ferrite requirement
All cable ferrites are required to suppress radiated EMI emissions and must not be removed.
Electrostatic discharge
Attention: Electrostatic discharge (ESD) damage can occur when there is a difference in charge
between the part, the product, and the service person. No damage will occur if the service person and the
part being installed are at the same charge level.
ESD damage prevention
Appendix. Notices 107
Anytime a service action involves physical contact with logic cards, modules, back-panel pins, or other
ESD sensitive (ESDS) parts, the service person must be connected to an ESD common ground point on
the product through the ESD wrist strap and cord.
The ESD ground clip can be attached to any frame ground, ground braid, green wire ground, or the round
ground prong on the AC power plug. Coax or connector outside shells can also be used.
Handling removed cards
Logic cards removed from a product should be placed in ESD protective containers. No other object
should be allowed inside the ESD container with the logic card. Attach tags or reports that must
accompany the card to the outside of the container.
Product recycling and disposal
This unit must be recycled or discarded according to applicable local and national regulations. IBM
encourages owners of information technology (IT) equipment to responsibly recycle their equipment when
it is no longer needed. IBM offers a variety of product return programs and services in several countries to
assist equipment owners in recycling their IT products. Information on IBM product recycling offerings can
be found on the IBM Website at www.ibm.com/ibm/environment/products/recycling.shtml.
Espaol:
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local
aplicable. IBM recomienda a los propietarios de equipos de tecnologa de la informacin (TI) que reciclen
responsablemente sus equipos cuando stos ya no les sean tiles. IBM dispone de una serie de
programas y servicios de devolucin de productos en varios pases, a fn de ayudar a los propietarios de
equipos a reciclar sus productos de TI. Se puede encontrar informacin sobre las ofertas de reciclado de
productos de IBM en el sitio web de IBM www.ibm.com/ibm/environment/products/recycling.shtml.l.
Notice: This mark applies only to countries within the European Union (EU) and Norway.
Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and
electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used
appliances as applicable throughout the European Union. This label is applied to various products to
indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.
Remarque : Cette marque sapplique uniquement aux pays de lUnion Europenne et la Norvge.
Letiquette du systme respecte la Directive europenne 2002/96/EC en matire de Dchets des
Equipements Electriques et Electroniques (DEEE), qui dtermine les dispositions de retour et de recyclage
applicables aux systmes utiliss travers lUnion europenne. Conformment la directive, ladite
tiquette prcise que le produit sur lequel elle est appose ne doit pas tre jet mais tre rcupr en fin
de vie.
108 4610 - Kxx Fiscal Printer Service Supplement
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be
collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE
marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to customers for the return, recycling,
and recovery of WEEE. Customer participation is important to minimize any potential effects of EEE on the
environment and human health due to the potential presence of hazardous substances in EEE. For proper
collection and treatment, contact your local IBM representative.
Disposal of IT products should be in accordance with local ordinances and regulations.
Battery return program
This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion
battery. Consult your user manual or service manual for specific battery information. The battery must be
recycled or disposed of properly. Recycling facilities may not be available in your area. For information on
disposal of batteries outside the United States, go to www.ibm.com/ibm/environment/products/battery.shtml
or contact your local waste disposal facility.
In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used
IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM equipment.
For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Please have the
IBM part number listed on the battery available prior to your call.
For Taiwan:
Please recycle batteries.
For the European Union:
Notice: This mark applies only to countries within the European Union (EU)
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines
the framework for the return and recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown
away, but rather reclaimed upon end of life per this Directive.
Les batteries ou emballages pour batteries sont tiquets conformment aux directives europennes
2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs
Appendix. Notices 109
uss. Les directives dterminent la marche suivre en vigueur dans l'Union Europenne pour le retour et
le recyclage des batteries et accumulateurs uss. Cette tiquette est applique sur diverses batteries pour
indiquer que la batterie ne doit pas tre mise au rebut mais plutt rcupre en fin de cycle de vie selon
cette norme.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate
that they are to be collected separately and recycled at end of life. The label on the battery may also
include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury and Cd for
cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers for the return, recycling
and treatment of batteries and accumulators. Customer participation is important to minimize any potential
effects of batteries and accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, contact your local IBM representative.
This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries,
accumulators and power cells includes the cost of the environmental management of their waste.
For California:
Perchlorate material special handling may apply
Refer to www.dtsc.ca.gov/hazardouswaste/perchlorate.
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5,
Chapter 33: Best Management Practices for Perchlorate Materials. This product/part includes a lithium
manganese dioxide battery which contains a perchlorate substance.
Flat panel displays
The fluorescent lamp in the liquid crystal display contains mercury. Dispose of it as required by local
ordinances and regulations.
Monitors and workstations
Connecticut: Visit the website of the Department of Environmental Protection at www.ct.gov/depfor
information about recycling covered electronic devices in the State of Connecticut, or telephone the
Connecticut Department of Environmental Protection at 1-860-424-3000.
Oregon: For information regarding recycling covered electronic devices in the state of Oregon, go to the
Oregon Department of Environmental Quality site at www.deq.state.or.us/lq/electronics.htm.
Washington: For information about recycling covered electronic devices in the State of Washington, go to
the Department of Ecology Website at https://fortress.wa.gov/ecy/recycle/ or telephone the Washington
Department of Ecology at 1-800Recycle.
Trademarks
The following are trademarks of International Business Machines Corporation in the United States or other
countries, or both:
110 4610 - Kxx Fiscal Printer Service Supplement
AnyPlace Kiosk(tm)
AnyPlace POS Hub(tm)
DB2
DB2 Universal Database
IBM and the IBM logo
PS/2
SureMark
SurePoint
SurePOS
Wake on LAN
WebSphere
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the
United States, other countries, or both.
Celeron and Intel are trademarks of Intel corporation in the United States, or other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or
its affiliates.
Other company, product, or service names may be trademarks or service marks of others.
Appendix. Notices 111
112 4610 - Kxx Fiscal Printer Service Supplement
Index
Numerics
4690 operating system 48
4693 reference / support diskette, fiscal system utility
4694 service diskette, 48
4694 service diskette, 4693 reference / support diskette,
fiscal system utility 48
A
accessibility of publications xi
assembly, CompactFlash card 13
assembly, fiscal interface 4
assembly, model KN4, KR4 fiscal interface 6
assembly, models KFx and KGx fiscal interface 5
available model designations 2
B
b2 - terminal hardware errors 45
b3 - terminal events 45
battery return program 109
C
cable ferrite requirement 107
card assembly, CompactFlash 13
card, fiscal interface 15
card, fiscal processor 12
cards, handling removed 9
Class A compliance statement
Australia and New Zealand 105
China 106
European Union 104
FCC (USA) 104
Germany 105
Industry Canada 105
Japan 106
Taiwan 107
CompactFlash card assembly 13
cover, removing and replacing the top 37
D
damage from electrostatic discharge 107
damage prevention, ESD 9
descriptions, systen log 45
designations, available models 2
devices supplement, hardware service manual for
input/output 47
diagnostic and service diskettes 47
discharge, electrostatic 9
diskette, 4693 reference / support diskette, fiscal system
utility 4694 service 48
diskette, fiscal system utility 4694 service diskette, 4693
reference / support 48
diskettes
related xi
diskettes, diagnostic and service 47
disposal of equipment 108
E
electronic emissions notices 104
Australia and New Zealand 105
China 106
European Union 104
FCC (USA) 104
Germany 105
Industry Canada 105
Japan 106
Korea 106
Taiwan 107
electrostatic discharge 9
electrostatic discharge (ESD) 107
end of life disposal 108
EnnnmMessages 43
equipment disposal 108
errors, b2 - terminal hardware 45
ESD damage prevention 9
European Union battery recycling statement 109
events, b3 - terminal 45
except KN4, KR4 - removal and replacement
procedures 10
F
ferrite requirement 107
fiscal interface assembly 4, 6, 10
fiscal interface assembly, model KN4, KR4 6
fiscal interface assembly, models KFx and KGx 5
fiscal interface card 15
fiscal logic assembly
opening 28
remove and replace 27
fiscal memory 16
fiscal printer messages 48
fiscal processor card 12
fiscal seal 27, 29
remove and replace 29
fiscal system utility 4694 service diskette, 4693
reference / support diskette 48
flat panel displays 110
H
handling removed cards 9
hardware errors, b2 - terminal 45
hardware service manual for input/output devices
supplement 47
Copyright IBM Corp. 2002, 2011 113
I
input/output devices supplement, hardware service
manual for 47
interface assembly, fiscal 4
interface assembly, model KN4, KR4 fiscal 6
interface assembly, models KFx and KGx fiscal 5
interface assembly, removing and replacing the
fiscal 10
interface card, fiscal 15
J
Japan Electronics and Information Technology Industries
Association statement 106
Japanese Electrical Appliance and Material Safety Law
statement 106
Japanese power line harmonics compliance
statement 106
Japanese VCCI Council Class A statement 106
K
KCx and KDx models 90
KFx and KGx models 100
KN4 model 86
KN4, KR4 - removal and replacement procedures,
except 10
KN4, KR4 - removal and replacement procedures,
model 17
Korean communications statement 106
KRx (except KR4) 82
KR4 model 84, 86
L
listing, parts 51
log descriptions, systen 45
logic card
remove and replace 29, 30
logic card covers 29
logic card fiscal seal 29
M
manual for input/output devices supplement, hardware
service 47
manual supplement, point-of-sale terminal service 41
memory, fiscal 16
mercury-added statement 110
messages, Ennn 43
messages, fiscal printer 48
messages, Tnnn 41
messages, Wnnn 43
model designations, available 2
model KN4, KR4 - removal and replacement
procedures 17
model KN4, KR4 fiscal interface assembly 6
models KFx and KGx fiscal interface assembly 5
N
notices 103
battery recycling 109
cable ferrites 107
electronic emissions 104
electrostatic discharge (ESD) 107
end of life disposal 108
IBM 103
O
operating system, 4690 48
overview, printer 1
P
parts 51
perchlorate 110
point-of-sale terminal service manual supplement 41
prevention, ESD damage 9
printer messages, fiscal 48
printer overview 1
procedures, except KN4, KR4 - removal and
replacement 10
procedures, model KN4, KR4 - removal and
replacement 17
processor card, fiscal 12
publications
Web site xi
publications, related xi
R
reference / support diskette, fiscal system utility 4694
service diskette, 4693 48
related publications and diskettes xi
removal and replacement procedures, except KN4, KR4
- 10
removal and replacement procedures, model KN4, KR4
- 17
removed cards, handling 9
removing replacing
CompactFlash card assembly 13
fiscal interface assembly 10
fiscal interface card 15
fiscal memory 16
fiscal processor card 12
removing and replacing the top cover 37
replacement procedures, except KN4, KR4 - removal
and 10
replacement procedures, model KN4, KR4 - removal
and 17
replacing the fiscal interface assembly, removing
and 10
replacing the top cover, removing and 37
RS-232 models 90, 100
running the utility 48
114 4610 - Kxx Fiscal Printer Service Supplement
S
service diskette, 4693 reference / support diskette, fiscal
system utility 4694 48
service diskettes, diagnostic and 47
service manual for input/output devices supplement,
hardware 47
service manual supplement, point-of-sale terminal 41
service procedures supplement 9
service supplement, SureMark printer 9
supplement, hardware service manual for input/output
devices 47
supplement, point-of-sale terminal service manual 41
supplement, SureMark printer service 9
support diskette, fiscal system utility 4694 service
diskette, 4693 reference / 48
system utility 4694 service diskette, 4693 reference /
support diskette, fiscal 48
system, 4690 operating 48
systen log descriptions 45
T
tailgate assembly
remove and replace 29
Taiwanese battery recycling statement 109
terminal events, b3 45
terminal hardware errors, b2 - 45
terminal service manual supplement, point-of-sale 41
Tnnn messages 41
top cover 37
trademarks 110
U
USB models 92, 100
utility 4694 service diskette, 4693 reference / support
diskette, fiscal system 48
utility, running the 48
W
Wnnn messages 43
Index 115
116 4610 - Kxx Fiscal Printer Service Supplement
Part number index
Part
Number
Asm
Index Page
00L2403 17 91
00L2410 17 91
02L0769 36 59
02L0816 152 87
08L1843 611 65
10J1568 11 55
10J1573 12 55
10J1588 53 63
16K8777 20 97
19R7558 151 87
19R7576 145 85
19R7577 142 85
19R7577 148 85
19R7577 149 85
19R7578 146 85
19R7579 143 85
19R7580 147 85
19R7581 21 98
19R7598 13 55
30L6441 63 65
30L6442 612 65
30L6443 12 79
30L6444 1223 80
30L6445 1221 79
30L6446 37 59
38H7504 102 73
39Y3512 37 59
39Y3512 47 61
39Y3513 14 55
39Y3521 144 85
39Y3522 14 85
39Y3522 141 85
40J7583 153 87
40N4636 1212 79
40N4639 18 55
40N4767 2112 98
40N4778 2111 98
40N4779 21 98
40N4782 215 98
40N4783 21 98
40N4829 611 65
40N4950 12 79
40N4951 1223 80
40N4952 1221 79
40N4953 37 59
40N4953 37 59
40N5004 102 73
40N5017 73 67
40N5018 711 67
40N5019 83 69
Part
Number
Asm
Index Page
40N5020 81 69
40N5021 88 69
40N5022 10 73
40N5023 9 71
40N5024 11 77
40N5025 10 73
40N5026 11 77
40N5027 12 79
40N5028 9 71
40N5029 201 96
40N5030 12 79
40N5036 77 67
40N5038 85 69
40N5039 710 67
40N5040 56 63
40N5041 10 73
40N5042 1111 77
40N5043 910 71
40N5044 69 65
40N5045 68 65
40N5046 22 57
40N5061 63 65
40N5127 10 73
40N5131 10 73
40N5267 20 96
40N5612 21 98
40N5613 218 98
40N6913 154 87
40N6913 154 87
40N6913 21 98
40N6913 2110 98
40N8448 216 98
40N8449 21 98
40N8449 2113 98
40N8450 21 98
40N8495 1316 83
40N8495 1716 91
40N8504 22 101
40T8306 15 87
40W7593 153 87
41V8000 13 83
41V8033 13 83
41V8033 1710 91
41V8033 1810 93
42H1044 73 67
42H1045 711 67
42H1046 83 69
42H1047 81 69
42H1048 88 69
42H1050 10 73
Copyright IBM Corp. 2002, 2011 117
Part
Number
Asm
Index Page
42H1051 9 71
42H1052 9 71
42H1053 11 77
42H1056 212 98
42H1056 61 65
42H1057 10 73
42H1058 11 77
42H1060 12 79
42H1062 9 71
42H1063 201 96
42H1065 12 79
42H1106 72 67
42H1107 71 67
42H1108 77 67
42H1109 76 67
42H1110 75 67
42H1111 213 98
42H1111 86 69
42H1112 85 69
42H1113 87 69
42H1114 710 67
42H1115 53 63
42H1116 56 63
42H1117 1010 73
42H1118 1010 73
42H1119 10 73
42H1120 1111 77
42H1121 910 71
42H1122 63 65
42H1125 17 55
42H1128 69 65
42H1129 68 65
42H1132 12 55
42H1133 52 63
42H1134 10 73
42H1135 22 57
42H1136 11 55
42H1137 62 65
42H1138 16 55
42H1139 21 57
42H1140 3 59
42H1140 4 61
42H1143 211 98
42H1144 202 96
42H1145 78 67
42H1157 214 98
42H1164 1212 79
42H1180 67 65
42H1190 8 69
42H1262 611 65
42V7294 13 83
42V7296 13 83
42V7297 13 83
Part
Number
Asm
Index Page
42V7305 17 91
42V7306 17 91
42V7307 17 91
42V7315 174 91
42V7315 18 93
42V7327 222 101
42V7331 13 83
42V7333 13 83
42V7334 13 83
42V7337 17 91
42V7338 17 91
42V7339 17 91
42V7352 13 83
42V7352 17 91
42V7352 18 93
42V7353 13 83
42V7353 17 91
44J5400 13 83
44J5403 17 91
44J5404 17 91
44J5421 13 83
44J5430 17 91
44T3634 18 93
44T3635 18 93
44T3639 167 89
44T3640 161 89
44T3641 162 89
44T3642 16 89
44T3643 164 89
44T3648 16 89
44T3650 163 89
44T3650 165 89
44T3650 166 89
44T3651 164 89
44T3653 151 87
45L2779 14 55
46Y2433 13 83
46Y2438 13 83
46Y2456 219 98
51J3114 197 95
54P1669 14 55
54P1727 19 55
54P1734 66 65
54P1744 57 63
54P1852 26 57
65Y7319 1816 93
65Y7343 18 93
65Y7344 18 93
65Y7345 18 93
65Y7350 411 61
65Y7351 191 95
65Y7352 195 95
65Y7358 46 61
118 4610 - Kxx Fiscal Printer Service Supplement
Part
Number
Asm
Index Page
65Y7359 410 61
65Y7380 19 95
65Y7382 15 55
65Y7386 14 55
65Y7387 19 95
65Y7395 17 91
65Y7397 17 91
73G2601 10 74
84Y3029 151 87
84Y3030 164 89
84Y3031 16 89
84Y3032 37 59
84Y3033 153 87
84Y3034 15 87
84Y3035 167 89
84Y3036 15 87
84Y3037 153 87
84Y3038 146 85
84Y3039 147 85
84Y3040 151 87
84Y3046 15 87
84Y3047 1710 91
84Y3049 13 83
84Y3054 17 91
84Y3059 217 98
84Y3061 21 98
84Y3070 17 91
84Y3072 13 83
84Y3075 45 61
84Y3076 48 61
84Y3077 19 95
84Y3079 21 98
85Y9831 21 98
85Y9832 21 98
85Y9834 21 98
87H7377 192 95
87H7382 193 95
87H7387 194 95
87H7398 196 95
Part number index 119
120 4610 - Kxx Fiscal Printer Service Supplement
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4610 SureMark Two-Station Kxx Fiscal Printer
Service Supplement
Publication No. GY27-0366-06
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