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Institute for Integrated Learning in Management
IILM Graduate School of Management
Greater Noida






Module Manual: Summer Internship
Academic Year: PGDM 2013-15








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CONTENTS

Summer Internship Policy
1. Summer Internship
1.1 Pre-Requisites

2. Objectives of Summer Internship
2.1 Orientation in the Company
2.2 On Job Training
2.3 Summer Training Report
2.4 Expectations from the summer intern
2.5 Documentation and Presentation of the Final Report

3. Interns In the Organization
3.1 Attendance Policy
3.2 Conduct of interns

4. Role and Responsibilities
4.1 Internship Coordinator
4.2 Faculty Mentor
4.3 Training & Placement Team
4.4 Company Mentor

5. Summer Internship Evaluation

ANNEXURE
Annexure-I Format of Cover Page
Annexure-II Declaration Form
Annexure-III Format for I, II & III Progress Reports
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Annexure-IV Final Evaluation-Project Report
Annexure-V Final Evaluation- Presentation
Annexure-VI SIP Calendar

Summer Internship Policy

Summer Internship is an integral and essential part of the two-year full-
time PGP Program curriculum.
The credits associated with Summer Internship Program are 6 full credits
(equivalent to 3 courses).
The duration of Summer Internship Program is beginning 16
th
Apr 2014 to
30th June 2013.
The students are expected to fulfill the requirements of the Summer
Internship Program and are evaluated on specified parameters.
The students are expected to behave in a manner that maintains and
enhances the prestige of IILM while following the rules and regulations of
the organization where they are undergoing the internship.

1. SUMMER INTERNSHIP
An internship is a temporary, hands-on work experience in an organization or
company for which students earn academic credits. It is an opportunity to add
practical, relevant experience to your field of study and is a way to get to know and
understand organizations before you actually join a job. It will acquaint you with
the demands of professional world of work in terms of knowledge, skills and
attitude to perform effectively.

An internship is a large part of a students formula for job search success. Students
who have good internship experience can be hired faster and earn more than
students who do not have good experience.

Why an Internship?

To many of you, the world of work is still a strange place, for you may not
have ever employed in a formal way. The internship gives you an
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opportunity of reality check and on the basis of internship experience,
take decisions about yourself and your career plans.

Test drive the path you are choosing and confirm your interest - An
internship is a good way to check out your interest in a possible career
field. Not only will you have the opportunity to build your knowledge base
and test your skills by doing your job, but you will have the opportunity to
be exposed to the work of others within the organization and find out
about additional job possibilities.

Be able to relate concepts and theories with practice.

Grow personally - The value of an internship often extends beyond career
exploration; a good experience can have a significant impact on your
personal growth by developing your intellectual, interpersonal, and
leadership qualities.

Get experience and skills and enhance your resume with career-related
experience - Employers number one criteria when interviewing potential
candidates for employment is related work experience.

Gain valuable contacts and references - Networking is an essential part of
the job search process and who better to ask for a reference or contact
than someone who knows your work style and habits. Getting to know
people working in the career field youre interested in is easier when youre
working side-by-side with them.

1.1. PRE- REQUISITES:

It is essential that the student should have completed the course on Business
Research and be conversant with techniques of questionnaire design, collection
and analysis of data.
It is important for the students of IILM, to attend career and employability skills
workshops spread across the 1st year of the PGP program. These prepare students
for the Summer Internship and covers essentials like professional conduct at work,
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grooming and body language, conflict management at workplace , work place
dynamics, handling difficult situations with people and work ethics.
Students are also expected to have attended sessions on mock Group Discussion
and Personal Interview which aimed at preparing them to become more confident
professionally and promote rational and creative thinking.

2. OBJECTIVES OF SUMMER INTERNSHIP

The objectives of the Summer Internship Program are -
To expose students to real life work.
To provide an opportunity for the Student Interns to apply the concepts
learnt in real-life situations.
To help them assess their own abilities vis--vis demands of the Corporate
world.
To provide Student Interns a platform to take up on-the-job training and
develop a network which will be useful in enhancing their career prospects.
To study any one aspect of the company to enhance their research and
report writing skills.


Summer Internship can be broadly classified into three phases-
(i) Orientation in the Company,
(ii) On Job Training and
(iii) Project/research work leading to Summer Training Report.

2.1 Orientation in the Company

During this period, the student intern will understand the company, its customers
and the competitors. He/ She will study the annual reports of the company for the
past couple of years, understand the policies of the company, study the macro-
environment in which the industry is operating.
The Intern may also get oriented to various departments of the company and get
to know the key functionaries. The Interns may meet these functionaries with prior
appointment and understand the various perspectives from them in managing
their departments. The interns will also get to know their company mentor and
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other executives/supervisors who will be closely guiding them during the period of
Summer Internship.
By the end of the orientation program in the company, the Intern should be able to
clearly state his/her business objectives which would include specific and
measurable targets to be achieved during the On-Job Training , break-up of targets
on a weekly basis, synopsis for the Summer Training Report, etc.
2.2 On-Job Training
On-Job Training may stretch from the beginning to the end of Summer Internship.
During this period, the Intern may be assigned various tasks by the organizations,
which are part of the day-to-day functioning of the department within the
organization. On-Job Training gives direct exposure to execution and support
functions of the department. It gives a flavor of teamwork, organizational culture,
team dynamics, result orientation, organizational pressures, complexities in
achieving the desired results, etc. An Intern should take this as a learning
experience and be ambitious of achieving the desired targets or accomplishing the
required tasks, through professionalism and business acumen. On-Job Training
provides good scope for developing necessary managerial skills and positive
attitude.
The Interns should keep this in their mind that the future employers will assess
them on their summer internship - and whether or not their temporary employer
liked them enough to invite them back permanently. So work as hard as you can.
At best, you may discover a fabulous new field you'd never considered before. At a
minimum, you'll get a full-time offer, which will make you more marketable to
future employers. The summer should be a time to make an investment in your
future.


2.3 Summer Training Report
Each intern will undertake project/research work during the period of Summer
Internship leading to Summer Training Report. A student would be assigned a
specific project/research work involving project/research design, designing of
questionnaires, application of sampling techniques, administering the survey,
tabulation of data, application of statistical/managerial tools for analysis of data
and drawing inferences/testing hypothesis thereof and finally culminating in the
preparation of a detailed Summer Training Report. A good summer training report,
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providing value to the corporate may be the trigger for a better placement
opportunity.

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2.4 Expectations from a Summer Intern

Behave as a quasi-employee of the organization. Follow all the rules,
regulations and codes of conduct of the organization.
Strictly follow the Summer Internship guidelines.
Prepare Industry/Company profile as soon as possible after
commencement of the Summer Internship and submit it to the Faculty
Mentor.
Have continuous interaction with the Faculty Mentor, Placement Manager
and the Company Mentor.
Report constraints if any, to the Faculty Mentor without delay.
Submit weekly progress report to the Faculty Mentor.
Endeavor to secure pre-placement offer in Summer Internship Company
through dedicated work and result orientation.


2.5 Documentation and Presentation of the Final Report

The final report contains information about company and the project undertaken
during the SIP months period. The format for project report would be:

Cover page (Format of cover page is in Annexure I)
Certificate of summer internship
Acknowledgement (approx. 250 words)
Contents
Executive Summary (approx. 500 words)
Objective (200 300 words)
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Company profile (approx. 1000 words); to include and highlight CSR
initiatives, ethical practices (approx. 300 words); socio, economic,
environmental responsibilities undertaken (approx. 300 words)
Working methodology (research/study/field job) (approx. 500 words)
Analysis (charts, diagrams if required) (approx. 2000 words)
Recommendations/suggestions (approx. 500 words)
Limitations of the project (approx. 200 words)
Learning (approx. 1000 words)
References

The report should be of 6,000 - 8,000 words with graphs and charts. A student
needs to submit the project report in the following manner:
1 soft copy each for company and faculty mentor

The text material should be typed with one and a half spacing between the
lines. Twelve point font size is to be used in Times New Roman fonts.

Beginning with the first page of Chapter 1/Section 1, pages are to be
numbered consecutively in Arabic numerals. Small Roman numerals should
be used for all preceding pages, with the exception of the title page which
is unnumbered.

Allow yourself adequate time to go through the manuscript word by word,
line by line and page by page, ensuring that all typographical and other
errors are removed. Examiners are going to check references and
quotations to see whether they are accurate.

When you are satisfied that all the necessary revision has been completed
and the project report is ready for submission, you should sign a
declaration that the work is original and it is ready for examination. The
declaration needs to be a part of your project submission.
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3. INTERNS - IN THE ORGANIZATION

3.1 Attendance Policy
100 percent attendance is mandatory. If an Intern is not in a position to attend on
any day during Summer Internship, he/she shall obtain prior approval of leave
from Company Mentor and Faculty Mentor. Absence without prior approval of
leave will be viewed seriously and may lead to termination of Summer Internship.

Absolute attendance (100%) is a symbol of dedication and commitment of an
Intern. Analysis of the previous Summer Internship experiences proves that those
with good attendance record performed better during Summer Internship and
secured Pre-placement Offer (PPO).

3.2 Conduct of Interns
The Interns must bear in mind that they are the ambassadors of IILM and conduct
themselves in the manner befitting the IILM standards. IILM expects the Interns to
maintain high professional and social standards. The interns should conform to the
rules and regulations of his/her place of work. It is particularly important to be
regular, punctual, obedient, honest and sincere at work. Unprofessional behavior,
dishonesty, misconduct, indiscipline, irregularity at work and unsatisfactory
performance will lead to cancellation of internship of the student.

Do's and Don'ts for Students during Summer Internship

Do's: Interns should -
Get an overview of the Company/Industry in which they are placed. This
includes understanding the core business of the company, organizational
chart, key personnel in the company, manufacturing units, marketing
channels, financial policies, etc.
Make an analysis of the company vis--vis the industry and prepare SWOT
analysis.
Always maintain formal dress code.
Always be polite in dealings and maintain cordial relationship with the
Company Executives.
Always be positive and open to suggestions.
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Maintain strict confidentiality of company information.
Consult Faculty Mentor or refer textbooks to reinforce relevant concepts.
Always submit bills in time when reimbursement is to be claimed. Get
conversant with company policies/rules before incurring expenditure.
Focus on assignment and complete the individual tasks allotted on
schedule.

Don'ts: Interns should not -
Criticize the company policies and/or Company Executives.
Criticize or make adverse comments about IILM and/or Faculty Mentor.
Misuse the facilities offered by the company.
Go to meetings and presentations unprepared or ill-prepared.
Be late.
Leave the office without prior permission from the Company Mentor.
Be impolite or rude to Company Executives.
Exceed the work given by the Company Mentor and collect information
that is confidential in nature.
Hold back any material/equipment/accessories provided by the company
on a returnable basis.
Interfere in third party assignments.
Encourage friends visiting workplace during office hours and cause
inconvenience to others.


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4. ROLE AND RESPONSIBILITES

4.1 Faculty Mentor
The role of the Faculty Mentor is to facilitate the Intern to undertake a meaningful
On-Job Training and Summer Training Report, provide necessary operational and
academic guidance and to facilitate evaluation, with the help of the Company
Mentor while the Summer Internship is in progress. The Faculty Mentor would be
involved at all stages of Summer Internship.
Expectations from Faculty Mentor-
Prepare the students for summer internship
Familiarize Interns with evaluation process, parameters and schedules.
Guide/facilitate Student Interns in achieving the targets/tasks as assigned
by the Summer Internship Company and tracking their performance on a
weekly basis.
Evaluate the mentees performance and SI project.

It will be highly appreciable that the Faculty Mentor takes the initiative to hold
discussions with the Company Mentor along with the Interns. This would help the
Faculty Mentor to assess the student's progress in his/her respective project, the
quality and the quantity of work put in by the Interns. These discussions would
also help the Faculty Mentor to judge the behavior of the Interns in the company,
and the relationship the Interns maintain with the other executives/staff of the
company.


4.2 Placement Team
Placement Team is responsible for timely generation of Summer Internship.
Placement Managers will be responsible for-
Liaising with the corporate and maintaining good relationship with the
concerned Company Mentors in the Summer Internship organization.
Ensuring conduct of orientation for the student interns at the Summer
Internship company during the initial days.
Obtaining feedback from the company on the performance of the Interns.

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4.3 Company Mentor
The Intern is expected to be rotated in various functional areas of the organization
so as to provide him/her knowledge and experience of the functioning of the
same. In addition, the Intern is to be assigned a project on a theme relevant to the
needs of the organization and possibly of the student.

Induction to make the trainees familiar with the hierarchy of the
organization
Training work related training, field training, data collection training and
presentation of report
Target sets target to make trainees complete their report in time.
Assessment of target achieved and providing the feedback.
Keeping in touch with the Faculty Mentor.


5. SUMMER INTERNSHIP ASSESSMENT
Summer Internship is equivalent to 2 courses and therefore the evaluation of
Summer Internship is critical to the Interns overall performance.
The various stages of evaluation and weightage at each stage are given below:
DETAILS OF ASSESSMENT PLAN

Mentor Mentee Constant Interaction 15 marks
The total marks out of 15 will be allotted on the basis of:
High commitment to learning showcased by the intern
Preparation of industry/company profile after commencement of the
Summer Internship and submitting the same to the Faculty Mentor
Regular interaction of the mentee with the mentor. The mentee must
regularly interact with the mentor during 6/8 weeks of summer internship
atleast once in a week by email/phone/ face-to-face meeting.
Progress Reports - Minimum 3 progress reports should be submitted to the
faculty mentor as per the calendar in Annexure VI.
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Summer Internship report & Final Viva /Presentation ( 30 marks)
The grading will be done by the mentor as per the format Annexure IV. Viva will be
given by the student to the panel of faculty.

Feedback forms submitted by Industry Mentors (15 Marks)
Feedback forms have been mailed to the students, and evaluated forms will be
mailed by the industry mentor to the Placement cell without disclosing it to the
student.

The industry mentor may judge the student on-
Completion of the project
Field Work
Quality : Depth, Content & Analytical Ability
Presentation Clarity, preciseness & Communication
Implementation
Initiative & Drive
Logical / Analytical Ability
Communication Skills
Application & Knowledge Base
Punctuality & Sincerety
Originality
Interpersonal Relations & Teamwork








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ANNEXURE I - FORMAT OF COVER PAGE
SUMMER TRAINING REPORT

on

PROJECT TITLE
NAME OF THE COMPANY



Submitted in partial fulfillment of the requirements of
Post Graduate Programme

by

Name of the Student

Batch

Roll No.

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IILM Institute for Higher Education
New Delhi

ANNEXURE II - DECLARATION FORM


I hereby declare that the Project work
entitled___________________________________________
_____________________________________________ (write the title in Block
Letters) submitted by me for the Summer Internship during the Post Graduate
Program to IILM Institute for Higher Education is my own original work and has not
been submitted earlier either to IILM or to any other Institution for the fulfillment of
the requirement for any course of study. I also declare that no chapter of this
manuscript in whole or in part is lifted and incorporated in this report from any earlier
/ other work done by me or others.
Signature of Student: _____________ Signature of Company Mentor:
___________
Name of Student: ________________ Name of Company Mentor:
______________
Designation:
__________________________
Date: Date:
Place: Place:
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ANNEXURE III - FORMAT FOR I, II & III PROGRESS REPORTS

Name of the Student: Enrollment No.
Name of the Company:
Location:
Name of Faculty Mentor:
Name of Company Mentor:
Progress of the training:
Description of tasks:
Learning from experience:
Achievements:
Date : Signature:

Note: Each report (approx. 1000 words) should be submitted as per the dates
mentioned in the SIP Calendar (Annexure VI)

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ANNEXURE IV - FINAL EVALUATION PROJECT REPORT

Enrolment No.:
____________________________________________________________________
Name of Student:
__________________________________________________________________
Name of the Company:
______________________________________________________________
Location:
______________________________________________________________________
___
Name of Faculty Mentor:
____________________________________________________________
Name of Company
Mentor:___________________________________________________________

Sl. No. Description Max Marks Marks Awarded
1
Project completion:
Initial project
specifications;
planning efficiency;
meeting deadlines;
variance with
respect to the
project report.
3

2
Quality of Report
Structure: Adequate
report writing;
formatting;
conformity to
3
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guidelines; contours
of project; proper
spelling, grammar,
appropriate
language.
3
Content: Description
of project; accuracy
of facts; relevance;
research
undertaken;
approach; data
collection; analysis,
technical details;
objectives achieved;
illustrations.
3
4
Competence:
Approach to the
project; overcoming
complications;
management and
organization;
reliability and
punctuality;
individual
contribution to the
project; identifying
and valuing learning
outcomes;
developing
strategies to meet
the contingencies.
3
5
Achievements/Reco
mmendations:
Objectivity of
recommendations;
logical conclusion;
practical
implications of the
findings.
3
TOTAL 15




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ANNEXURE V - FINAL EVALUATION - PRESENTATION

Enrolment No.:
____________________________________________________________________
Name of Student:
__________________________________________________________________
Name of the Company:
______________________________________________________________
Location:
______________________________________________________________________
___
Name of Faculty Mentor:
____________________________________________________________
Name of Company Mentor:
__________________________________________________________

Sl. No. Description Max Marks
Marks
Awarded
1
Quality of
Presentation: Scope,
objective & structure
of presentation, use of
supporting material
for presentation
3

2
Content: Logical
3

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sequencing of ideas,
application of
managerial tools to
business
3
Communication
ability: Clarity of
thought & expression,
correct usage of
language,
transforming ideas
into proper
presentation, delivery
style, eye-contact,
body-language and
confidence
3

4
Findings/
Recommendations:
Focused analysis of
the findings,
substantiating with
practical applications,
stimulating further
work in the area
3

5
Handling Question
Answers session:
Preparedness for
questions, convincing
and precise response
to questions
3

TOTAL 15








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ANNEXURE VI - SIP CALENDAR
Apr, 2014

Monday Tuesday
Wednesd
ay Thursday Friday
Saturd
ay
Sund
ay
21-
Summer
Internship
Inception 22 23 24 25 26 27
28 - Initial
Reporting
Days 29 30

May,
2014

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
1 2 3 4
5
6 - Last date
for
Submission of
first report to
Faculty
Mentor 7 8 9 10 11
12 13 14 15 16 17 18
19
20 - Last date
for
Submission of
2nd Progress
report to
Faculty
Mentor 21 22 23 24 25
26 27 28 29 30 31

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June,
2014

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
1
2 3 4
5 - Last date
for
Submission
of 3rd
Progress
report to
Faculty
Mentor 6 7 8
9 10 11
12 -
Reminder to
students
about
preparation
of final SIP
report 13 14 15
16 17 18 19 20 21 22
23 24 25
26 - Feedback
from
Company
Mentors 27 28 29
30

July, 2014

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
1 2 3 4 5 6
7 -
Submission
of SIP
report to
Mentors 8 9 10 11 12 13
14 15 15 17 18 19 20
SIP Viva And Presentations
21 22 23 24 25 26 27
28 29 30 31

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ASSESSMENT MAP
This table shows main assessment methods which are used across module and its
stages:
Methods of Assessment
Module A1 A2 A3 A4 A5
SIP *


*
Notes:
A1: Individual test/ Assignment
A2: Group Assignment/ Project
A3: Open Book Examination
A4: Close Book Examination
A5: Presentation
TEACHING MAP
This table shows main delivery methods which are used across module and its
stages:
Methods of Delivery
Module T1 T2 T3 T4 T5
SIP * * *
Notes:
T1: Lectures
T2: Seminar/ Tutorials
T3: Live Projects & Presentations
T4: Lab Session (practical exposure to a real life situation)
T5: Guest Lectures/ Industrial Visits
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CURRICULUM MAP
This table shows the main learning outcomes which are developed and/or
assessed in this module:
Methods of Delivery
Modu
le
L1 L2 L3 L4 L5 L6 L7 L8 L9
SIP * * * * * * * * *

Notes:
L1: An understanding of organizations, their external context and their
management.
L2: An awareness of current issues in business & management which is informed
by research & practice in the field.
L3: An understanding of appropriate techniques sufficient to allow investigation
into relevant business & management issues.
L4: The ability to acquire & analyze data and information.
L5: The ability to apply relevant knowledge to practical situation.
L6: The ability to work & lead effectively in a team based environment.
L7: An improvement in both oral & written communication skills.
L8: Be cognizant of the impact of their individual & corporate actions on society
and recognize ethical business practices.
L9: Be sensitive to the social economic and environmental responsibilities of
business.