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This candidate has over 10 years of experience in administrative roles, including 6 years working at the University. She has excellent communication skills, as demonstrated by interacting with a wide range of internal and external clients in her current role. She also has strong organizational abilities and experience coordinating conferences and events. The candidate is proficient in Microsoft Office applications and the University's financial records system. She meets deadlines and has a proven ability to work independently and as part of a team.
This candidate has over 10 years of experience in administrative roles, including 6 years working at the University. She has excellent communication skills, as demonstrated by interacting with a wide range of internal and external clients in her current role. She also has strong organizational abilities and experience coordinating conferences and events. The candidate is proficient in Microsoft Office applications and the University's financial records system. She meets deadlines and has a proven ability to work independently and as part of a team.
This candidate has over 10 years of experience in administrative roles, including 6 years working at the University. She has excellent communication skills, as demonstrated by interacting with a wide range of internal and external clients in her current role. She also has strong organizational abilities and experience coordinating conferences and events. The candidate is proficient in Microsoft Office applications and the University's financial records system. She meets deadlines and has a proven ability to work independently and as part of a team.
Administrative Assistant, School of Business (Ref !"#$%&
'ear (" or e)uivalent com*etenc+ I successfully completed Year 12 in 1998. I am currently studying part-time towards a Diploma in Business Administration at TA!. E,cellent ver-al and inter*ersonal communication s.ills In t"e positions I "a#e "eld o#er t"e past ten years I "a#e $een t"e first point of contact for internal and e%ternal clients& $ot" on t"e p"one and face-to-face. At present I liaise wit" staff at all le#els in t"e 'ni#ersity& including mem$ers of t"e !%ecuti#e& deans& "eads of sc"ool& academic and professional staff mem$ers& and students. I answer general en(uiries& pro#ide information on t"e section)s policies and procedures and welcome #isitors to t"e centre. In 2**2 I attended an interpersonal s+ills wor+s"op w"ic" assisted me in dealing wit" sensiti#e situations. I "a#e $een complimented $y clients and colleagues on my "elpful manner and tactful "andling of difficult situations. Relevant office e,*erience I "a#e wor+ed at t"e 'ni#ersity for t"e past si% years& and pre#iously in administrati#e positions in t"e pri#ate sector. ,y e%perience wor+ing in a "uman resources department is particularly rele#ant to t"is position. I "a#e effecti#ely performed t"e full range of office duties& including "andling en(uiries& word processing& arranging meetings and #enues& managing diaries& filing& p"otocopying& sorting mail& etc. /ood or0anisational s.ills -ood organisational a$ility is essential in my present position& as I fre(uently arrange meetings& seminars and presentations& as well as tra#el and accommodation for o#erseas #isitors. I en.oy "andling a wide range of tas+s and meet daily and wee+ly deadlines& including payment of casual times"eets and in#oices. In 2**/ I was responsi$le for assisting in organising a conference attended $y 2** delegates. ,y role in#ol#ed arranging ad#ertising& "andling registrations& $oo+ing #enues& accommodation& catering and entertainment& and ensuring t"at t"e conference ran smoot"ly. T"e e#ent was successful and se#eral delegates commented on "ow well it "ad $een organised. I "a#e since $een as+ed to organise anot"er conference. /ood 1ritten communication s.ills In my current .o$ I write and respond to emails from staff and students on a daily $asis. I regularly produce letters and memos on $e"alf of my super#isor. I "a#e also written two reports on t"e use of computers wit"in t"e sc"ool. 0ast year I de#eloped a leaflet a$out t"e sc"ool to "elp in t"e induction of new staff. 1olleagues "a#e said t"at t"ey found t"e leaflet clear& concise and easy to read. I also assisted in writing a procedures manual for t"e sc"ool& w"ic" "as $een well recei#ed $y staff. T"e one-day wor+s"op I attended recently on )2riting for Impact3 4ow to write clearly& concisely and forecefully) "as furt"er en"anced my s+ills. A-ilit+ to use initiative As my super#isor is re(uired to $e away from t"e office se#eral times a wee+& I fre(uently wor+ independently and use my initiati#e to "andle situations in "er a$sence. !%amples of t"ings I "a#e initiated in t"e past include a new system for "andling course enrolments& w"ic" "as resulted in less paperwor+ and (uic+er processing of applications5 and a spreads"eet system for monitoring e%penditure of departmental accounts. Bot" systems "a#e $een operating successfully for t"e last two years. A-ilit+ to 1or. as *art of a team I "a#e wor+ed in teams as large as 6* and ot"ers as small as t"ree. I "a#e always wor+ed well wit" ot"er team mem$ers and en.oyed a good rapport wit" t"em& $ot" at wor+ and socially. I wor+ closely wit" ot"er team mem$ers to ensure t"at seminars are organised effecti#ely& t"at reports are distri$uted on time and t"at t"e office runs smoot"ly. I often #olunteer to assist ot"ers in t"e team w"en t"ere are deadlines to $e met& and ensure t"at I +eep ot"ers informed of issued t"at may $e rele#ant to t"em. Accounts e,*erience I am currently responsi$le for t"e payment of all accounts in my sc"ool and "a#e $een for t"e past t"ree years. T"is includes raising purc"ase orders and electronic T orms& payment of in#oices& c"ec+ing of mont"ly account printouts& and monitoring e%penditure against t"e $udget. I am proficient in t"e use of Peoplesoft& t"e 'ni#ersity)s financial records system& w"ic" I access electronically on a wee+ly $asis to monitor account transactions and to run reports. 2roficienc+ in a ran0e of com*utin0 s.ills I "a#e used computers& $ot" at wor+ and "ome for o#er ten years and am e%perienced in using a wide range of software pac+ages& including t"e full suite of ,icrosoft 7ffice products. I use ,icrosoft 2ord on a daily $asis to produce letters& reports& mail merge documents& and ta$les. I "a#e set up spreads"eets in ,icrosoft !%cel for $udgets and can create formulas and pi#ot ta$les. I "a#e set up two large data$ases using ,icrosoft Access& and regularly create ta$les& (ueries and reports. I use ,icrosoft 7utloo+ on a daily $asis for all my email& calendar and diary needs. I regularly set up and maintain distri$ution lists and filters. I use !%plorer to searc" for information& $ot" wit"in t"e 'ni#ersity and $eyond& and "a#e e%perience of editing we$ pages using 4T,0 editor and ,y8ource. I recently attended a ,y8ource wor+s"op. Additional information I regularly use a range of ot"er 'ni#ersity computer systems& including Alesco& T9I,& and t"e student records system. I am familiar wit" t"e 'ni#ersity)s policies and procedures in relation to safety and "ealt"& and e(uity and di#ersity& including family-friendly policies& wor+force di#ersity& "arassment and wor+place $ullying.