HOME

CONTENTS

ABOUT MTS
SPECIAL FEATURES
SELF CARE
ONLINE BILL PAYMENT
GO GREEN E-BILL ACTIVATION
CARE AND MAINTANENCE
BRANDED RETAIL OUTLET
KNOW YOUR BILLING
CONTACT US


About MTS
MTS had launched its high-speed mobile broadband services in October 2009 and within this short span of time
has become a Market leader in Data service provider in Tamil Nadu. Furthermore, we have been rapidly expanding
our product portfolio with a series of innovations such as the MTS Smartphones, WI-FI USB modem, WI-FI Disk
DF800 and a range of unmatched offerings for our data customers. Also, we are currently covering 150+ towns
across the state of Tamil Nadu with Hi-Speed Data and this count of towns is being rapidly increased to cater to
the growing needs of our consumers.

We would also like to share with you that MTS is the only data service provider covering the entire stretch of
Chennai-Bangalore highway seamlessly with hi-speed data connectivity thereby enabling customers to remain
connected while traveling along the highway.
Top
Top
Power of Wi-Fi - Connects up to 5 Wi-Fi enabled devices and creates a personal hotspot for upto 15 meters range .

Powered by USB - Works with any USB power source like Car Charger and also works directly from AC power
source through Travel Charger.

Secured Access Provides password secured access to avoid unauthorized use of the WI-FI by unlawful users.

Plug and Play - Operating system independent, auto install & auto connectivity.






SPECIAL FEATURES - MBLAZE ULTRA WI-FI
MY ACCOUNT SELF CARE MODULE
Top
MY ACCOUNT REGISTRATION PROCESS:

Please Connect to www.mtsindia.in and Click Login option in MY Account on the main page .
A new page will open http://www.selfcare.mtsindia.in/appLaunch.action, If you are a New User then click Sign Up
to update the details.
Accept Terms and Conditions and click next
Enter the MTS Postpaid MDN ( Mobile/Data Card 10 Digit Number ) and Click Next
Enter the User ID ,Password, Confirm password, Secret Question/Secret Answer, Email Address, Confirm Email
Address and click next
You will receive a 8 Digit Passcode. Enter the Passcode and click finish. Now you can access MY ACCOUNT facility.
ONLINE BILL PAYMENT PROCESS
Top
GO GREEN BILL BY E-MAIL
Top
We, at MTS are committed to doing our bit in creating a safer & sustainable environment. Hence we are promoting the
usage of e-bills as an alternative to hardcopy/paper/ physical invoices of your monthly MTS Datacard bills.
To activate E-Bill send SMS to 9150055256 in the below mentioned format from your registered mobile number.

Type eBill <your email id> <MTS number> send to 9150055256

After enrolling for receiving e-bills, the generation of hard copies of your invoices would be stopped.
Lets save trees and save our earth, for us and for all !

Use a soft dry cloth to clean your Dongle. Do not use liquids such as alcohol, dilution agents or benzene.
Regularly clean the socket where the charger cable connects to Dongle. Dust tends to gather there.
Do not use needles, pen points or other sharp objects on the surface.
Do not use your Dongle with wet hands, it could injure you and damage the router.
Do not use your Dongle in dusty or dirty environment.
If your Dongle gets wet and the color of the label on it changes, the warranty will be void, even if the warranty period has
not expired.
If theres anything wrong with the Dongle, or any accessory, please send them to your nearest service center for
inspection.
DATA CARD CARE AND MAINTENANCE

Locate your nearest MTS store details by sending SMS to 55256 from your registered Mobile number.

Type your Area Pincode and send to 55256 to get the nearest MTS Store details. Please send SMS in the below format to
get the Address details on your phone.

MTS SPACE <PINCODE> AND SEND TO 55256

LOCATE YOUR NEAREST MTS RETAIL OUTLET
KNOW YOUR BILLING
Top
Details of Complaint Center Number & General Information:

Call us from MTS mobile number by dialing 955 (Toll Free) or 9150 955 955(Toll)
Email us at Customercare@mtsindia.in
Fax us at 9150-166-166
Write to Customer Care Head at Circle Head Office:
Sistema Shyam TeleServices Limited.
AMBIT IT Park,
32 A & B, Industrial Estate, 2nd Floor, Ambattur,
Chennai - 600 058
MTS Office Landline. 044 61656165

In case, you are not satisfied with response given to you by our customer care agent, you may further appeal to appellate
authority.
Details of Appellate authority:
Name of Appellate Authority: Mrs.Vairam Vasu
Email us at appellate.tn@mtsindia.in
Please visit www.mtsindia.in for more details.
CONTACT US
The First invoice that shall get generated for your MTS data card connection (Rental & Free usage) will be on pro rata
basis and it shall be calculated from the date of activation of your Data card number till your bill date.
The unused free data offered for current month cannot be carried forward to the next month.
Service tax and education cess at applicable rates and any other government levies will be charged extra.
Post fair usage cap, you will continue to get unlimited usage on 1X speed.
A flat rate of 40 paise/MB will be charged for all roaming usage in any of the non-MTS service locations which will be
included as a part of the regular monthly bill.

* MTS Service Location : Tamil Nadu, Karnataka, Kerala, Delhi, Gujarat, Kolkata, West Bengal, UP west &
Rajasthan