KYU Management Consulting

General presentation
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KYU Management Consulting
Realize your ambitions on the Customers Suppliers Value Chain
KYU supports his Customers in the improvement of their the
Customers Suppliers Value Chain, which is the engine of
the competitiveness and business development of the
company
KYU benefits from strong expertizes, acknowledge by his
customers in 4 key areas : the offer and related customer
relationship, the development of Products & Services, the
Operations and the Risk Management
KYU employs more than 60 consultants in Europe, based in
Paris, London and Cologne

Customers Suppliers Enterprise
Products & Services development
Operations - Supply Chain
Offer Customer relationship
Risk Management
Value for
customers

Growth

Profitability
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Main competitive advantages of KYU
Pragmatism, Commitment and Operational Excellence
With a unique combination of know-how in terms of
Transformation Projects Design, Change Management and
Business Expertizes, KYU acquired the confidence of his
customers for several years
Our point of differentiation : the state of mind
Pragmatism : Our approaches are adapted to the context,
to the culture and to the ambition of our customers; every
intervention is custom-made
Commitment : Our teams appropriate the projects of our
customers and make a commitment in the realization of the
objectives
Operational Excellence : The operational experience of
our consultants combined with a strong involvement of the
management guarantees a level of irreproachable quality
Improvement
of
practices
Vision Stakes - Launching
Redesign of
organizations,
processes and IS
Implementation
Change Management
Our business transformation projects
Results - Autonomy
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Our main customers
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Structure new offers and improve the customer relationship
Some examples of realizations

Objectives Results
Retail
Within the framework of the development of
the cross-channel, improve customer routes
and rationalize the organization of call centers
Evaluation of the quality of customer routes and operational performances
of the organization of call centers
Benchmark of 10 best-in-class
Identification of opportunities of progress and possible strategic options
according to potential competitive positionings
Construction of scenarios of transformation according to the different
strategic options
Services to individuals
Restructure the offer of the products of the
network (Telephony, Card shop, Gift
vouchers, Automatons) and enrich it of new
universes and services to increase income
Benchmark with other French and European networks
Analyze of a representative sample of points of sale
Market analysis and competitive analysis by universe
Construction of scenarios of offer by universe and decision-making
support
Implementation plan for the network of 17 000 points of sale
Services to corporations
Launch new services to acquire customers
reluctant to a Facilities Management offer
Identification of the potential market segments to be targeted based on
existing know-how
Market analysis and competitive analysis of every segment and
identification of the opportunities of positioning and target customers
Design of new offers and related business plans
Definition of related organizations, management rules and implementation
plans
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Optimize products and services development
Some examples of realizations

Objectives Results
Retail
Accelerate the growth by the optimization of
the development of in-house products for all
the brands of the Group
Lean development program on projects with important stakes in terms of
time-to-market : shoes, textiles, electronic accessories,
Redesign of the organizational set up and related connections from
Marketing to Products Industrialization, with a strengthening of the role of
Design and Innovation
Planning of the projects to manage differentiated Time To Market
Automotive
Bring to a successful conclusion the
development of an innovative offer of
connected and embarked services
Definition of the range of connected services : benchmark, business model
Project design and piloting : teams set up, partnerships with suppliers,
governance,
Marketing of the offer: validation of the customer experience, functional
test of the system, elaboration of the plan of deployment by country
Energy
Accompany the transformation of a center of
engineering to improve its performance in
development of international power plants
Strong reorientation of the Management system towards customers
Re-engineering of project management processes : scheduling,
governance, risks and opportunities management,
Restructuring of the management of the engineering : services, piloting of
projects,
Support of the change through trainings and through concrete
implementation on pilot projects
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Reduce costs and improve operations
Some examples of realizations

Objectives Results
Humanitarian
Optimize the logistics set up to minimize the
distribution costs of products and improve
the service to the beneficiaries
Diagnosis of the supply chain world wide
Evaluation of alternative scenarios of storage and distribution; elaboration
of a decision-making file
Functional specifications design and choice of a Supply Chain
Management Software to support the new logistics set up
Aeronautics
Create a Purchasing Shared Services
Center for general purchases, purchases of
investment and of equipment and
consumables of production
Elaboration of the business plan and design of the target organization
Deployment of the new organization , in particular in terms of Human
Resources issues, procurement processes and change management
Decision making for purchasing information system : e-procurement,
contract management, supplier relationship management, e-sourcing,
Project Management Office for the deployment towards 15 subsidiaries
and 70 locations
Pharmacy
Reduce stocks, optimize the cycles of
procurement and increase the production
capacities of certain antibiotics
Realization of a Value Stream Mapping on the value chain of 2 antibiotics
Reduction of cycles and stocks by 50%; increase of production capacity by
10%
Definition of a new model of allocation of shared packs allowing the
optimization of the logistic platform (level of inventory, lead times, cost
cutting, etc.)
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Master the risks of the company
Some examples of realizations

Objectives Results
Building materials
Improve the management of transportation
risks for an international Group
Risk mapping of rail, road and marine transportation throughout the Group
(60 BUs in 45 countries)
Design of a policy of chartering : organization, related processes, minimal
requirements, dispensations,
Re-engineering of the Group Insurance policy for transportation : Charterer
Liabilities and Cargo insurance policies
Electronics
Optimize the Total Cost of Risks of a fast
growing company
Request for Quotations for all non-life insurances (PDBI, GL, Cargo, ) in
order to challenge insurance schemes and related costs
Savings of 15% on insurance premiums and 20% on Brokerage Services,
with significant improvements in terms of guarantees
Deployment of a Business Impact Analysis methodology and tools, in order
to build Business Continuity Plans in all industrial sites
Aeronautics
Secure the upstream Supply Chain of a
major aeronautical program in a context of
strong increase of the volumes
Elaboration of a 3 dimensions referential system : Capacity, Capability and
Supplier Management
Audit of 100 suppliers worldwide
Elaboration of action plans to mitigate risks , for manufacturer and audited
suppliers


Our conviction, our commitments


We developed a specific Know-How in terms
of Sustainable Development. This dimension
is systematically capitalized in our daily
internal operation as well as in client projects
we contribute to, even though it is not the
main scope of our interventions.

Through our adherence to the United Nations
Global Compact, we wish to help improving
Best Practices, in terms of Human Rights,
Labour Rights and Environmental protection
and fight against all forms of corruption and
bribery.




PARIS LONDON COLOGNE
KYU Associs
136, boulevard Haussmann, F-75008 Paris
Tel. : +33 1 56 43 34 33
www.kyu.fr