Omron Card reader Error code

Tecnnical Support Center of Nautilus Hyosung

6.2 Error code for Omron card reader

6.2.1 SP error code
1) Rules of SP error code
- Error code consist 7 digits and In Card reader case start with 93
No. Digit Description
1 Pertama Fixed with 9, Meaning of SP error
2
Kedua
Fixed with 3, Meaning of Card reader Unit
3 Ketiga Error division
4 Keempat dan
Kelima
Detail divided error
5 Keenam dan
Ketujuh
Fixed with 00, DUMMY


2) SP Error code
- Possible combination of SP error code that returned from SPI Function are same as below.

[Card Reader]
No. Error code Cause Recommand resolving solution
1 9311100 Connection fail between card reader and CE unit Check Serial cabel or communication port
2 9313200 Communication fail with Card reader Check Serial cabel or communication port
3 93A7000 Card insert time out Remove jammed card from entrance
4 9313300 Disconnect between card reader and CE unit Check Serial cabel or communication port
5 9341100 Fail of start Thread Restart SP
6 93A9600
[V04.02.13]
Detect Skimming device on card entrance
( Antiskimming Sensor)
Check Card entrance and sensor


Omron Card reader Error code


Tecnnical Support Center of Nautilus Hyosung

6.2.2 EP Error code
1) Rules of EP error code
- Error code consist 7 digits and In Card reader case start with 3
No. Error code Cause Handling
1 3c10000 Windows32 API return error
2 3c10001 Cannot load DLL
3 3c30000 Card Reader cannot be found
4 3c30001 Cable disconnected
5 3c30002 Detecting power down
6 3820000 User parameter is invalid
7 3820001 Pointer of user parameter is NULL
8 3830000 Communication is no connecting
9 3830001 Communication is no response
10 3830002 Now on communicating by other process
11 3830003 Now on locking by other process
12 3840100 Card Reader is waiting InitialReset
13 3840101 Card JAM
14 3840102 Shutter fail
15 3840103 IC Contact fail
16 3840104 Card moved in force.
17 3840105 IC card moved in activating
18 3840106 Card Jammed in reintaking
19 3840107 Card jammed in rear position
20 3840108
21 3840109
22 384010a
23 384010b The motor does not work
24 3840200 Firmware is broken
25 3840201 Partial firmware is broken
26 3840300 Encrypted transmission is not started
27 3840800 Card is in Card Reader
28 3840801 File is not download file
29 3840802 DL file does not match CPU version
30 3840803 Download soft is broken
31 3840000 Unknown error
32 3400000
33 3430000 This Card Reader is already locked
34 3430001 This Card Reader is not locked
35 3440300 Undefined command
36 3440301 Sequence error
37 3440302 Parameter error
38 3440200 Data error in FLASH area
39 3440400 Mag. read error (SS cannot be detected)
40 3440401 Mag. read error (ES cannot be detected)
41 3440402 Mag. read error (VRC is error)
42 3440403 Mag. read error (LRC is error)
43 3440404 Mag. read error (The data is not encoded)
44 3440405 Mag. read error (There is no data in Mag.)
45 3440406 Mag. read error (Jitter over)
46 3440408 Mag. read error (Low level)
47 3440409 Mag. read error
48 344040a Mag. read error
49 344040b Mag. read error (encoded in 210bpi)
50 3440410 Mag. write error (SS cannot be detected)
51 3440411 Mag. write error (ES cannot be detected)

Omron Card reader Error code


Tecnnical Support Center of Nautilus Hyosung

No. Error code Cause Handling
52 3440412 Mag. write error (VRC is error)
52 3440413 Mag. write error (LRC is error)
53 3440414 Mag. write error (The data is not encoded)
54
3440415 Mag. write error (The written data discode)

55
3440416 Mag. write error (Jitter over)

56 3440417 Mag. write error (Low level)
57
3440a00 CIM/MM is not equiped

58
3440a01 Cannot receive from CIM/MM

59 3440a02 Communication error with CIM/MM
60
3440a03 Cannot read ISO3 data

61
3440a04 DES key is not set

62 3440a05 DES key is invalid
63
3440a06 A card doesn't have CIM/MM track

64
3440a07 Validiation is invalid

65 3440700 No stripe media inserted
66
3440701 No chip media inserted

67
3440702 Card is too long

68 3440703 Card is too short
69
3440704 Card cannot be re-intake

70 3440705 Timeout in intaking
71 3440706 Timeout in withdrawing
72
3440707 Timeout in re-intaking

73 3440708 Card is retained in initial reset
74 3440709 Cannot close the lock by card insertion
75
3440500 IC receive over size data / PTS is not completed

76 3440501 IC activation error
77
3440502 IC communication time out

78
3440504 Receive invalid data or block

79 3440505 ATR is unknown
80
3440506 Verification code is wrong

81
3440507 Rejection verification

82 3440600 Contactless IC activation error
83
3440e00 SAM receive over size data / PTS is not completed

84
3440e01 SAM activation error

85 3440e02 SAM communication error
86
3440e04 Receive invalid data or block

87
3440e05 ATR is unknown

88 3440e06 SAM is withdrawn
89
3440b00 CROPF is activating (Power failure is detected)

90
3440b01 CROPF is activating (Host down)

91 3440b03 No action is activating (Power failure is detected)
92
3440b04 No action is activating (Host down)

93
3440d00 Card speed is too fast

94 3440d01 Card speed is too slow
95
3E00001 Connection Close

96
3E00002 Command Fail

97 3E00005 Media is not present
98
3E00009 Not Properly Media

99
3E0000A Unsupported Command

100 3E0000B Exception occurs
101
3E0000C Device Error

102
384001E ACT was locked by the ACT lock command (XA) or the card jam.

103 384001F ACT solenoid / echo sensor does not work.