EMG20 Q1

A. Identification. Choose the correct answer from the items indicated in the box that best describes the statements.














1) The process of regulating organizational activities so that actual performance conforms to expected organizational standards and
goals.
2) It is the organization of human and physical resources to achieve business aims and objectives.
3) It is a measure of how well a certain aspect is performing.
4) These managers are directly responsible for the work of managers at lower level.
5) Majority of the time spent in carrying out the management function of leading is undertaken by ______________.
6) It is the process by which managers select, train, promote, and retire subordinates.
7) It is a set of cooperative relationships with individuals whose help is needed in order for a manager to function effectively.
8) It is the act of establishing direction, purpose and the necessary capabilities among a group of people.
9) It is doing the right things right the first time.
10) It involves selecting missions and objectives as well as the actions to achieve them.
11) The concept of ________ managers believe employees can think for themselves and make decisions and will always work more
rewarding if given responsibility and a variety of tasks.
12) It is a rule-bound approach in which there are set procedures and little room for personal initiative.
13) It is the process of allocating and arranging human and non human resources so that plans can be carried out successfully.
14) These managers are ultimately responsible for the entire organization.
15) It refers to influencing people so that they will contribute to organizational and group goals.
16) The bulk of the time spent on managerial functions by ______________ are planning, organizing and controlling.
17) These are broad approaches to managers typically characterized by the way authority is wielded and the extent to which decisions
are delegated.
18) Employees efforts focused on achieving organizational objectives.
19) These managers are directly responsible for the work of operating employees.
20) Concerned with fundamental rethinking, process analysis, radical redesign, and dramatic results.
21) The concept of __________ managers believe employees need to be pushed to be more productive and have to be directed to do
things that they dont enjoy.
22) Divide work into specialized tasks and assign responsibilities to specific individuals.
23) The management skill that remains the same as the employee moves up to the ladder of the organizational hierarchy.
24) Each employee should be assigned only to one supervisor.
25) Focuses on interpersonal behavior, human relations, leadership, and motivation.
26) Includes strategy, structure, systems, style, staff, shared values, and skills.
27) Keep communications within the chain of command.
28) Focuses on production, office operations, and other areas with close relationships between the technical system and people.
29) Make expectations clear and sanction violations.
30) Systematically reward efforts that support the organizations direction.
I I . Matching Type: Write letter of correct answer:
1. Frank & Lilian Gilbreth A Reduce the time a worker spent on each task by optimizing the way
the task was done.
2. Bureaucracy B Is action-hungry, highly dedicated, but his manners are rather formal
and that of an introvert.
3. Strategic Managers C Realized that job specialization resulted in much higher efficiency
and productivity
4. A measure of how well a certain aspect is
performing. (doing the things right)
D Effectiveness
5. Managers by Lusot E Formal system of organization and administration designed to ensure
efficiency and effectiveness.
6. Scientific Management F Directly responsible for the work of managers at the lower level
7. Managers by Ugnayan G Deals with people informally, and capitalizing on a loophole.
8. Managers by Kayod H Human relations, behavior towards co-employees
9. Adam Smith I Integrates various styles of management depending on the need and
conditions of his organization.
10. Henri Fayol J President, CEO, Vice President
K General Principles of Management
L Efficiency

I I I . Essay (10 pts.)

E.S.BIOtiful
Strategic Managers Leadership Tactical Managers
Unity of Command Human Skills Controlling
Theory X Operational Managers Effectiveness
Interpersonal Behavior Management Management style Organizing
Unity of Direction Theory Y Management
Discipline Staffing Efficiency
Network Reengineering Management Division of Work
Remuneration Scalar chain Planning
Leading Top level Managers Bureaucratic
First-line supervisors Scientific Management
McKinseys 7-S Framework Socio-technical Management