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ISO is an acronym, which stands for International Organization for
Standardisation established in 1946. Its’ headquarter is in Geneva,
Switzerland with over 100 member countries.
According to ISO officials, the organization’s short name was borrowed from
the Greek word ISOS meaning EQUAL. ISOS is also the root of the prefix
ISO. In an attempt to make sense of the ISO name, many have misconstrued
the organization’s full name to be the International Standards Organization.
Mailing Address:
1, rue de Varmbe,
Cast postale 56,
CH1211 Geneve/uisse
Ph: 41 22 749 0111
Telex: 41 22 733 3430

ISO/TC-176 SC1:
It is responsible for the development of concepts & terminology,
created ISO 8402. Secretariat: Association Francaise de Normalisation
(AFNOR), France.

ISO/TC-176 SC2:
It is for the development of quality systems guidelines & standards
(ISO 9000 thro’ 9004). Secretariat: British Standards Institute (BSI), United

ISO/TC-176 SC3:
It is for the development of supporting technology guidelines (ISO
100XX series). Secretariat: Netherlands Normalisatie Instituut (NNI),

Here TC stands for Technical Committee & SC stands for Sub Committee.
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Selection & Use of the standards

(ISO 9000 –1, -2, -3, -4)
Guidance Standards Conformance Standards

Quality Management Quality Assurance Models

Quality System Elements ISO9001, ISO9002, ISO9003
ISO 9004 –1, -2, -3, -4, -5, -7

ISO 9000 standards can be obtained from:

The American National Standards Institute (ANSI)
11 West 42nd Street
New York, NY 10036
Tel: 212 642 – 4900
Fax: 212 398 – 0023

The American Society for Quality Control (ASQC)

611 East Wisconsin Avenue
Milwaukee, WI 53201
Tel: 800 248 – 1946
Fax: 414 272 – 1734

There is a very simple thumb rule for ISO standards:

• ISO 9001: If you design products.
• ISO 9002: If you manufacture only.
• ISO 9003: If you neither design nor manufacture.

Standards Description
ISO 8402 Quality Management & Quality Assurance-Vocabulary
ISO 9000 A guidance standard for selecting the proper conformance
ISO 9000-1 Guidelines for Selection & Use
ISO 9000-2 Generic guidelines for the application of ISO 9001, ISO 9002
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& ISO 9003

ISO 9000-3 Guidelines for the application of ISO 9001 to the
Development, Supply, & Maintenance of software
ISO 9000-4 Guide to Dependability Program Management
ISO 9004 A guideline for quality management & quality system
ISO 9004-1 Guidelines
ISO 9004-2 Guidelines for services
ISO 9004-3 Guidelines for processed materials
ISO 9004-4 Guidelines for quality improvement
ISO 9004-5 Guidelines for quality plans
ISO 9004-7 Guidelines for configuration management
ISO 10011-1 Auditing
ISO 10011-2 Qualification criteria for quality systems auditors
ISO 10011-3 Management Of Audit Programs
ISO 10012-1 Meteorological confirmation system for measuring equipment
ISO 10013 Guidelines for developing quality manuals
ISO 14001 Environmental Management System Specification (analogous
to ISO 9001)
ISO 14004 Environmental Management System – General guidelines on
Principles, systems, & supporting techniques
ISO 14010 Guidelines for environmental auditing – General principles of
Environmental Auditing
ISO 14011 Guidelines for environmental auditing – Audit procedures –
Part I: auditing of Environmental Auditing
ISO 14012 Guidelines for environmental auditing – Qualification criteria
for Environmental Auditors
ISO 9001:2000 An international standard that gives requirements for an
organization’s Quality Management, System
ISO 9000 is concerned with “Quality Management”.
ISO 14000 is primarily concerned with “Environmental Management”.
NEELABH, B.TECH (I.T.), 3rd Year, 0202713028