SATYA PRIYA RATURI

Mob : +91-9891152006
satyapriyaraturi@gmail.com

CARRIER OBJECTIVE
To be at a place where along with my academic and professional qualification, my strength can be utilized
ability to put extra efforts to get things done on time and a quick learner.
PROFESSIONAL SUMMARY
Having 1.8 Years experience as Desktop Engineer in Tech Hermes Pvt Ltd in Dehradun.
IT SKILL SET

Hardware : HP, Dell Desktop, Laptop & Printer

Operating System : Windows 7, Windows Vista, Windows XP,

Messaging System : MS-Outlook, Outlook Express 2007

Remote Session : Team Viewer, VNC & Net meeting


Troubleshooting of Hardware & Network problems.

Troubleshoot of all users in remote sites through VNC and Net meeting.
Installations and troubleshooting of Window 7, Windows XP.

Troubleshooting of Outlook 2007\2003\XP.

Installations and troubleshooting of Local Printer, Network Printer

Backup & Restore of all user profiles and Windows.

PROFESSIONAL EXPERIENCE


Company: Tech Hermes Pvt Ltd

Position: Desktop Engineer

Duration: 6
th
November 2012 to 31
st
June 2014


Job Responsibility:

Troubleshoot problems Desktop & Laptop Hardware and OS Configuring of Driver & Devices.
Configuration New user Profile, IP Address and LAN services maintaining.
Installation, Customization and Administration of Windows XP & Windows 7 Ultimate..
Local and Network Printer Installation, Configuration and Sharing.
Solve internet related problem Configuration Basic TCP/IP Setting.
User account creation, User account deletion and modifying Users assigning permissions.
Resolve windows, application & system setting related issue of In-house and Outside Users through
Team Viewer, VNC, & Remote Desktop.
Installation and Configuration of Outlook / Microsoft Outlook Express, Backup/Restore Working
experience.
Issue, Shared Printer and Network related issues.
EDUCATIONAL QUAIFICATIONS

Passed B-Tech in Computer Science in 2012 from Graphic Era University, Dehradun with 69 %
Passed Polytechnic Diploma in (C S) in 2009 from UBTER Board, Rudraprayag with 64 %
Passed XIIth from CBSE Board in 2006 from SGRR Public school, Dehradun with 47 %
Passed Xth from CBSE Board in 2004 from SGRR Public school, Dehradun with 54 %
SELF APPRAISAL
Highly energetic.
Self-confidant and creative to come up with solutions and make it work.
Ability to work in High Stress and fast-paced environments.
Dedicated and self-motivated team player.
PERSONAL DETAILS

Fathers name : Mr. Ramesh Raturi
Date of birth : 24-07-1988
Languages Known : English, Hindi

Place: Delhi

Date: __/__/___ Satya Priya Raturi