Deptt

No. Particulars Meaning

Desired
Rate
Actual GAP No. Particulars Meaning
Desired
Rate
Actual GAP
1 Integrity Sharing or Not Sharing Confidential Information 5 0 -5 1 Analytical Thinking Problem Solving Ability, out of box thinking 5 0 -5
2 Customer Service Meeting & Exceding Customer Expectations Regularly 5 0 -5 2 Consensus Building Getting people do what you want to do 5 0 -5
3 Stress Management Maintaining calm under stressful conditions 5 0 -5 3 Achievement Orientation Passoinate to succeed and achieve 5 0 -5
4 Accountability & Responsibility Taking responsibility for mistakes, inefficiencies 5 0 -5 4 Delegation of Work Division & Fair Distribution of Work 5 0 -5
5 Business & Organization Knowledge
Understanding & linking Business & Org. Information to
performance management
5 0 -5 5 Developing Sub-ordinates Creating successors 5 0 -5
6 Persistence Following through during adversities & challenges 5 0 -5 6 Impact & Influence Motivating staff, Recognitions, Rewards 5 0 -5
7 Team Building & Leadership Skills Training, Coaching, Appraising, Guidence, Directiveness 5 0 -5 7 Time Management Planning & Priority Setting against realistic deadlines 5 0 -5
8 Interpersonal Skills Relating well to all kinds of people at variety of situations 5 0 -5 8 Communication Skills Oral, Written, Clarity of Thought, Language etc. 5 0 -5
9 Decision Making
Quick & Accurate decisions even without enough
information
5 0 -5 9 Conflict Management Resolve differences in positive manner. 5 0 -5
10 Ethics maintaining office decorum 5 0 -5 10 Personal Effectiveness Level of Commitment, Reliability etc. 5 0 -5
Total 50 0 -50 Total 50 0 -50
Managerial Competency Mapping Matrix
Managerial Competencies Additional Managerial Competencies
Year of exp at Globe
0 0 0 0 0 0 0 0 0 0
5 5 5 5 5 5 5 5 5 5
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Actual Desired Rate
1
6
11
16
21
26
31
36
41
46
Training Require
Counselling Required
Ideal Manager
Improvement Needed
1
6
11
16
21
26
31
36
41
46
Training Require
counselling Required
Ideal Manager
Improvement Needed
Designation Emp Name
5 5 5 5 5 5 5 5 5 5
0 0 0 0 0 0 0 0 0 0 0
1
2
3
4
5
6
Desired Rate Actual
No. Particulars Meaning 1 2 3 4 5
1 Integrity Sharing or Not Sharing Confidential Information Doubtful
Use to share with other
colleagues
Sharing secratively Sharing bu not confidential Not sharing at all
2 Customer Service
Meeting & Exceding Customer Expectations
Regularly
Poor In Customer
intraction
Somwhat able to meet the
expectations
Handling Well
Good at meeting the
Expectations
Excellent
3 Stress Management Maintaining calm under stressful conditions Not Able to handle Somewhat able to handle
Can handle but not
independently
Good in handling stress Excellent
4
Accountability &
Responsibility
Taking responsibility for mistakes, inefficiencies Not Ready to take usually tries to avoid Become argumentive Ready to take
Self analytical & Take full
responsibility
5
Business & Organization
Knowledge
Understanding & linking Business & Org.
Information to performance management
Not Able to link Not willing to link Can link with guidance Good in doing so Practically using
6 Persistence
Following through during adversities &
challenges
Not able to handle adverse
situations
Able to handle with mgt
support
Able to handle Can handle very well
Handle excellently and work
aas a team
7
Team Building & Leadership
Skills
Training, Coaching, Appraising, Guidence,
Directiveness
Not having such skills
Believe in such skills &
ready to learn
Having such skills but not
using properly
Using his skills quite well Excellent in using such skills
8 Interpersonal Skills
Relating well to all kinds of people at variety of
situations
Not having such skills Having such skills Not using such skills Using such skills quite well Effectively using such skills
9 Decision Making
Quick & Accurate decisions even without enough
information
Very slow in making
decision
Take decision very
promptly
Take decision with relative
reasoning
Fact base decision
Fact base quick & effective
decision
10 Ethics maintaining office decorum Not maintaining at all Maintaining upto a extent
Mantaining but not
completely
Maintaining
Maintaining & abide by the
same
No. Particulars Meaning 1 2 3 4 5
1 Analytical Thinking Problem Solving Ability, out of box thinking Not able to solve Can solve but with support able to solve Can solve Effectively
Solve effcetively and able to
drive in a positive way
2 Consensus Building Getting people do what you want to do not able to buit consenses somwhat able to buit able to buil by dominating able to built
Effectively using this skill in a
positive way
3 Achievement Orientation Passoinate to succeed and achieve
Not actually Having the
same
Somwhat passionate in
achieving
Having a supressed
passion
having such passion when
talked about
Actively having such passion
4 Delegation of Work Division & Fair Distribution of Work
Not able to delegate
properly
Able to delegate but not
equally
Able to delegate but not
effectively
Delegate well
Able to delegate Equally &
Effectively
5 Developing Sub-ordinates Creating successors Not taking care as such will do if asked to do so baised in doing so Somwhat Doing so
Effectively believe and doing
so
6 Impact & Influence Motivating staff, Recognitions, Rewards Not Recognise at all Baised in doing so Recognise Rearly Recognise well
Using this tools very
effectively
7 Time Management
Planning & Priority Setting against realistic
deadlines
Poor Somewhat able Able to do if asked Able to set prioritiess Effectievly doing so
8 Communication Skills Oral, Written, Clarity of Thought, Language etc. Not good at all
Somewhat effective Oral
but not written
Effective Written skill but
not oral
Effective Written & Oral
comm skill
Very effective can handle
presentations
9 Conflict Management Resolve differences in positive manner. Not able to do so
think able to do so but
cannot
Able to resolve but not
positevely
Able to resolve
Effectively & Positively able
to do so
10 Personal Effectiveness Level of Commitment, Reliability etc. not commited at all Somewhat commited
Commited towards his
team only
Somewhat commited to
team & Org
Fully commited & drived