J ULY 2014

VOLUME 6, I SSUE 7
Note From Courtney!
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Offi ce Hours: Tues 9-1 1 AM ~ Wed - Fri 9AM - 2:30PM

Ive learned from experience that the greater part of our
happiness or misery depends on our dispositions and not on
our circumstances.
- Martha Washington
Courtney Hawkins, Independent Senior Executive Director
e-mail: Courtney@AchieveSuccessWithCourtney.com phone: 727-631-5274
Hey Thirtyonederfuls!
I don't know about you, but I am so excited about Fall! The rush from National Conference,
the amazing new product line, the phenomenal incenti ve through Ready, Set, Sell and the
fabulous Fall kit has me more pumped about my business than ever before!
There are a few key take aways that I had from conference and I wanted to share them
with you!

The first is that we are in the business of relationships. You build relationships with your
customers, hostesses, potential recruits, team members and Thirty-One sisters. It is
crucial that we are focusing on building relationships and being present. One of the best
ways to do this is through meaningful conversations. I have included a great article that
describes how to make instant connections through conversations. Be sure to check it
out!

The second take away is that to experience true success, we need to focus on SERVICE
and not the SALE. When we think about making booking phone calls or pink bag calls, these
are opportunities to provide a SERVICE not to make a SALE. Of course, the sale will come
with great service, but when we focus on providing the ultimate pink glove service, we will
experience great success!

The third take away is what I learned from the speaker, Bridget Brennan. She authored
the book Why She Buys. Her company researches women and buying trends. Everything
she writes in her book and shared at conference affirms that being with Thirty-One
right now is the BEST time to sell, to share the opportunity and to thri ve!

So, this is YOUR year to SHINE! Claim it!
With Thirtyonederful Blessings,
Courtney

Dear Thirtyonederfuls....
During January, I love to focus on the New Year at my parties
and with my customers. Thirty-One offers many solutions and I
love offering Thirty-One product solutions to meet the needs of
the 10 most popular New Year's Resolutions.

Research says that these are the top 10 New Year's Resolutions.
Jot down your ideas for a great Thirty-One solution to each!

1. Spend More Time with Friends and Family
2. Make time for Fitness
3. Lose Weight
4. Quit Smoking
5. Enjoy Life More
6. Get Organized
7. Learn Something New
8. Get Out of Debt
9. Start Saving
10. Help Others

How To Start Conversations That Make Instant Connections
Knowing how to communicate clearly and effectively is critical in a direct sales company. But the
words you speak and hear are only a small part of getting your message across to your employees,
customers and investors. It is the way you speak and listen that makes all the difference in the world.

Consider these 12 steps for starting conversations that click and, ultimately, lead to more productive
relationships:
Step 1: Relax. Stress generates irritability, which leads to anger, and anger shuts down
communication.
Step 2: Stay present. When you focus on your breathing and relaxation, your attention is pulled
into the present moment and inner speech stops, at least momentarily. If we bring this
"presentness" into a conversation, we hear the subtle tones of voice that give emotional meaning to
the speakers words.
Step 3: Get quiet. Developing the skill to remain silent helps you give full attention to what other
people say.
Step 4: Be positive. Take a mental inventory of your mood. Are you tired or alert, anxious or
calm? Then, ask yourself: do I feel optimistic about this conversation? If there's any doubt, anxiety,
or frustrationpostpone it. If you cant, then at least mentally rehearse the conversation first.
Step 5: Confirm values. To make a conversation balanced and fair, everyone has to be clear and up
front, about values, intentions, and goals. If your values are not aligned with those of the person
you're trying to do business with, trouble is unavoidable. But beware: some people will mask the
nonverbal cues of deceit and just tell you exactly what you hope to hear.
Step 6: Evoke memories. Enter the conversation with an expression that conveys kindness,
compassion, and interest. But it cannot be faked. So if you're not feeling it, tap into a pleasant
memory of people you love and respect.
Step 7: Watch nonverbal cues. Keep your eyes on the person you're speaking with, but don't stare.
And stay focused, making sure you arent distracted by inner thoughts. If a person wants to conceal
a feeling out of embarrassment or the desire to deceive it might only appear for a quarter of
second.
Step 8: Be appreciative. The first words you speak set the tone for the conversation, so begin with
a compliment and end it with another compliment that expresses appreciation. Of course they must
be genuine. Ask yourself: what do I really value about this person?
Step 9: Speak warmly. If you drop the pitch of your voice and talk more slowly, the listener will
respond with greater trust. When we are angry, excited, or frightened, we raise the pitch and
intensity of our voices, and it varies a lot in speed and tone. On the other hand, a warm supportive
voice is the sign of leadership and will generate more satisfaction, commitment, and cooperation
between members of your team.
Step 10: Slow down. Slowing down your speech actually helps people understand what you are
saying and deepens their respect for you. A slow voice has a calming effect on a person who is
feeling anxious, whereas a loud, fast voice stimulates excitement, anger, or fear.
Step 11: Be brief. Limit your speaking to 30 seconds or less. Our conscious minds retain only a tiny
bit of information. If you need to communicate something essential, share it in even smaller
segments a sentence or two then wait for the person to acknowledge theyve understood.
Step 12: Listen deeply. Stay focused on the person who is speaking: their words, tone, gestures,
facial cues everything. When they pause, youll need to respond to what they just said.
By Andrew Newberg

Happy Anniversary!
Our Dream Builders are Thirtyonederfuls who have recruited at least one girl this month.
LETS CELEBRATE OUR
DREAM BUILDERS!
SABRINA LUCAS (3) KIM WASHINGTON (2)
TRACI CROCKETT (2) ASHLEY COLEMAN
KAREN LANIER BETH REED

Wh o Ha d 2 or mor e Pa rt i e s i n JULY?

LET US CELEBRATE!
WELCOME
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Sabrina Lucas 13 Karen Lanier 7
Kim Washington 4 Annette DiSanto 3
Gretchen Manmiller 3 Ashley Coleman 3
Beth Reed 3 Kristen Margason 3
Traci Crockett 2 Cristi Smith 2
Shannan MacDonald 2 Carly Crawford 2
Courtney Hawkins 2
Mary Miranda Traci McKown Alexis Waldorf
Natalie Mahiques Esther Boully Donna Myer
Sabrina Lucas Krista Cole Michele Hickey
Jami Mcneely Megan Montagano Mary Gilbert
Leslie Lett Allison Curasi Lori Cole
Marianne Yeaw Jacqueline Watkins Jacqueline Scott
Amy Robbins Marie Bonomo Jessica Ellis
Angela Stuivenberg Marla Scherker Rachel Streety
Margaret Heidersbach Deborah Cavanagh Wendy Boykins
Tiffany Seely-Marzano
Lauren Brigmans team to
The ThirtyOnederfuls: Team Hawkins!!!


July Sales Celebration!
celebrating consultants with over $1000 in sales
KAREN LANIER $4, 607
SABRINA LUCAS $3026
GRETCHEN MANMILLER
$2854
KRISTEN MARGASON $1 821 BETH REED $1 672
KIM WASHINGTON $1 604
COURTNEY HAWKINS
$1 427
ANNETTE DISANTO $1 283 TRACI CROCKETT $1 1 77
ASHLEY COLEMAN $1 ,1 73
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TOTAL DOWNLINE SALES: $ 3.1 million!!!
Total Team Sales: $ 43,095!
Total Team Parties: 91
Total Downline Parties: 6,563!
# of downline directors: 297
TOTAL DOWNLINE SALES: $ 3.1 million!!!
Total Team Sales: $ 43,095!
Total Team Parties: 91
Total Downline Parties: 6,563!
# of downline directors: 297
yyyyyyyprpzzzzzzz


As of August 8 2014
Earned 2 Levels
Angela Hernandez
DIANA AGAR
HEATHER GRANDITS
MEAGAN TOWNLEY
Paula Anthony
Esther Boully
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* Natalie Caldwell *
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Earned 1 Level


Thirty-One News
* August 1 - 15 is Ready, Set, Sell!
Three different levels: $300,
$600, $1200! This incentive sets
you up for success in Fall

* Celebrate & Connect Meetings

start next week!
Mine will be on August 12 @ 6PM
at the Safety Harbor Library!
New Consul tant
Checkl i st:

Order Busi ness Suppl i es
Watch the Start St rong
Vi deo from me on our
websi te:
thi rt yonederful s. com
Li sten to 31 Mi n. Trai ni ng
Cal l s
Revi ew Start Swel l
Fami l i ari ze Yoursel f wi th
www. thi rt yonetoday. com
Schedul e a one-on-one
cal l Court ney
Order Busi ness Cards
(vi stapri nt i s a great
resource! )
Devel op a l i st of
potent i al hostesses
Share your exci tement
about your new busi ness
on Facebook!
Share your new
busi ness wi th everyone
you know!
Request to j oi n our team
Facebook Group:
Thi rt yonederful s:
TEAM HAWKINS
FALL Tr ai ni ng Cal l s
AS SOON AS WE SCHEDULE THEM, WE
WILL ANNOUNCE OUR FALL TRAINING
CALLS. BE SURE TO CHECK YOUR EMAIL,
TEAM WEBSITE & FB GROUP FOR THE
MONTHLY TRAINING SCHEDULES!
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When you receive 6 WTTW (Woo To The Who) cards, mail them back to us
and indicate $25 worth of Thirty-One products that you would like.
Mail your cards to:
THIRTYONEDERFUL CENTRAL
2140 BOW LANE, SAFETY HARBOR, FL 34695
Woo To The Who
Earn Woo to the Who cards for August by:
1.TurningyourHomeworkinEARLY!
Submitting $500 in PV between August 1 - 15!

2.ExpandingyourCLASSROOM
Recruiting One New Recruit
(Only Consultants & Sr Consultants Eligible)

3.SharingwiththeClass!
Post a tip that you learned from National Conference
that you can TEACH to our Facebook group!