ISO AWARENESS TEST

What is ISO The International Organisation for Standardization.

Who prepare standards ISO technical committees. It is based in Geneva, Switzerland.
They lay down the specification for Qality !anagement System.
What it does - It assres consistency and niformity of the prodct a well docmented
Q!S.
Who certifies and verifies the QMS " Individal contries have single point athority called
#ccreditation $ody who athorises the certifying bodies to isse ISO %&&& certificates. The
ISO certificate will be issed by #diting ' (ertification bodies who verifies the Q!S
prepared and maintained as per ISO laid down standards.
ISO Documentation
Tier ) Qality !anal " *olicy +ocment
It e,plains the manner which company complies with the re-irements of the
standard.
It lists ot the responsibilities and athorities of each member of organisation.
Tier . *rocedre !anal " Tactical docment
The procedres are given for achieving Q!S as per every clase of ISO %&&).
It shold answer / 0ho1 , / 0hat1 , / 0hen1 and / 0here1
Tier 2 SO* ' S!* !anal " Operational docment ' wor3 instrctions
The procedres are given for achieving Q!S as per procedre manal.
It shold answer / 4ow1
Tier 5 6orms ' 7ecords +ocmentary evidence
CRDE COM!"E# QMS CONSISTS O$ $O""OWIN%
CRDE COM!"E# QA"IT& MANA"
CRDE COM!"E# !ROCEDRE MANA"
CRDE COM!"E# MEC'ANICA" MAINTAINENACE !ROCEDRE
MANA"
CRDE COM!"E# E"ECTRICA" MAINTAINENACE !ROCEDRE
MANA"
CRDE COM!"E# INSTRMENTATION MAINTAINENACE !ROCEDRE
MANA"
SO! MANA"S $OR CD AND 'T
SM! MANA"S $OR MEC'ANICA" ( E"ECTRICA" AND
INSTRMENTATION SECTIONS
$ORMS AND QA"IT& RECORDS
E#TRACTS $ROM QA"IT& MANA"
RI" Qua)it* po)ic* is adopted for +amna,ar Crude Comp)e-
Crude Comp)e- Re)iance( +amna,ar
QA"IT& !O"IC&
'We at RIL are committed to total
Customer satisfaction in terms of
Quality and services for the
Entire range of our products.
Our continued commitment to excellence
and innovative efforts help us stay ahead
as maret leaders.
Sd'"
.Mu/esh D0 Am1ani2
8ice (hairman 9 !anaging +irector
+ated .
nd

!ay )%%5
Qua)it* O13ectives of Crude comp)e- 4 The -ality system has been set p to achieve the
following ob:ectives
;a< To prodce right -ality of prodcts meeting or cstomers=re-irements.
;b< To ensre all stattory and reglatory re-irements are met.
;c< To be able to process a wide variety of feed and still meet the -ality re-irements of
final prodcts by control of varios processes.
;d< Improve performance of or staff by motivation and contined training and ma3ing them
aware of the re-irements of -ality prodct and their role in achieving cstomers=
satisfaction.
;e< !inimize slop generation ' flare losses by ade-ate control dring startp ' shtdown and
avoiding pset condition.
;f< !inimize energy consmption ; fel ' power < and optimizing steam generation by
ade-ate control.
Apart from a1ove o13ectives Each Maintenance section has Qua)it* O13ectives0
QMS Re5uirements %enera) 4 The (rde (omple, Qality manal covers or Qality
!anagement System ;Q!S< in respect of>
;a< +eliverance of prodcts of consistent -ality to meet cstomer re-irements and stattory
re-irements.
;b< ?nhancement of satisfaction by effective implementation and
;c< (ontinal improvement of prodct -ality by interaction with cstomers and by
monitoring, measring 9 analyzing of processes and implementing actions.
What is Corrective Action - #ction to eliminate the case of a detected nonconformity or
other ndesirable sitation.
What is disposition > #ction ta3en after correcting non"confirmity ' failre.
What is !reventive action 4 #ction to eliminate the case of a potential nonconformity ;non
flfillment of a re-irement< or other ndesirable sitation.
What is Concession 4 *ermission to se or release a prodct that does not conform to
specified re-irements.
What is Deviation permit 4 The permission to depart from the originally specified
re-irements of a prodct prior to realization.
When to ta/e fi)) Non-Confirmit* 6 #fter identification of non"confirmity in Qality or
SO(s ' S!*s .
Qua)it* mana,ement s*stem . %enera) re5uirements 2
(rde comple, management has established, docmented and maintains a -ality management
system and continally improve its effectiveness in accordance with re-irements of ISO"%&&)>.&&&.
The system is designed to
;a< identify the process needed for the -ality management system and their application
throghot the comple,.
;b< determine the se-ence and interaction of these processes.
;c< determine criteria and methods needed to ensre that both the operation and control of
these processes are effective.
;d< ?nsre the availability of resorces and information necessary to spport the operation
and monitoring of these processes.
;e< monitor , measre and analyze these processes , and
;f< Implement actions necessary to achieve planned reslts and continal improvement of
these processes.
Qua)it* records apart from QMS records
a0 "o, 1oo/s . SS 7 S$E 7 !ane) Officer 7 $ie)d Operator 2
10 Samp)e ana)*sis in "IMS
c0 Chec/ sheets as per SO! Manua)
d0 Dai)* MIS report in soft cop*
e0 Wee/)* 7 month)* !)ant performance reports
f0 Dai)* instruction 7 orders
,0 SA! notifications
h0 Materia) reservations 7 purchase re5uests
i0 E!S ,uide)ines
30 $IRs7 $ARs 7 CTS investi,ation reports