CHAPTER 2

MAIN THEME OF THE PROJECT

2.1 STATEMENT OF THE PROBLEM
The purpose is to study the inbound and out bound logistics operations in the
company.
The problem is to analyse the various activities of logistics operations. The study also
analyse the various parameters of inbound and outbound logistics operations. The
improvements that can be made for inbound and outbound logistics operations of the
company were also studied.
2.1 OBJECTIVES OF THE STUDY
Primary objectives of the study
To study the inbound and outbound logistics operation with special references
to company name
Secondary objectives of the study
1. To know efficiency and effectiveness of inbound and outbound logistic operations
of the company.
2. To analyse the various parameters of inbound and outbound logistics operations.
3. To suggest the improvement that can be made for inbound and outbound logistics
operations of the company.

2.2 SCOPE AND LIMITATION
Scope of the study
The scope of our study is to focus on in inbound and outbound logistics
process of company, from the supply chain managements point of view, in reducing
overall cost with efficient information exchange. We are considering mapping an
ideal inbound and outbound logistic information flow and physical flow for key
clients.
Limitation of the study
1. Because of limited cost research is conducted with 100 samples only.
2. Findings of the study are on the basis of the information provided by the
employees.
3. Hence there is chance for a biased of misleading response from the
employees.
2.3 RESEARCH METHODOLOGY
Research design
The research design is descriptive studies. Descriptive studies are well
structured, they tend to be rigid and its approach cannot be changed every now.
Type of research
The present type of research belongs to the category of Descriptive study.
Descriptive study are undertaken when the researcher is interested in knowing the
characteristics of certain groups, assessing behaviour, making projections or
for determining the relationship between 2 or more variables.
Sources of data
The research should keep in mind two types of data while collecting data
via primary data and secondary data.
Primary data
Primary data may be described as those data that have been observed and
recorded by the researcher for the first time to their knowledge. A questionnaire
was prepared and with the help of which the primary data has been collected.
Secondary data
Secondary data about the current data on internet about outbound and inbound
logistics.
Sampling plan
Sampling plan is a definite plan for obtaining a sample from a given
population. It refers to the various techniques for selecting items for the sample. This
plan calls for three decisions.
Population size
The population unit is 235.
Sample size
100 respondents were taken for the study.
Sampling procedure
Non-probability sampling method involves a deliberate selection of
particular units of the universe for constituting a sample which request the universe.
Non probability sampling is any procedure in which elements will not have the equal
opportunities of being included in a sample.

Convenience Sampling
When the population elements are selected for inclusion in the sample based
on the ease of access is known as the convenience sampling. The research design is
descriptive which is concerned with narration of facts and description of various
characteristics of particular group of employees. Here the respondents are chosen on
the basis of non-probability sampling under which convenience sampling design was
used.

Mode of data collection
The mode of data collection is survey method. The survey method is more
appropriate to the study.
Data collection instrument
The instrument used for data collection through Questionnaire. A
questionnaire is simply a formalized set of questions for eliciting information.
Likert-scale question
When you want to know respondents' feelings or attitudes about
something, consider asking a Likert-scale question. The respondents must
indicate how closely their feelings match the question or statement on a rating
scale.

Tools used
The test is carried out using SPSS tool where the variables that are to be tested
for independence is entered and results are identified. The various tests are done by
using SPSS are percentage analysis and chi-square.



Chi-square method
The chi square test procedure tabulates a variable into categories and
computes a chi square statistic. This goodness-of-fit test compares the observed and
expected frequencies in each category to test that all categories contain the same
proportion of values or test that each category contains a user-specified proportion of
values.

The chi-square test for independence examines whether knowing the value of
one variable helps to estimate the value of another variable. The chi-square test
for homogeneity examines whether two populations have the same proportion
of observations with a common characteristic.

Percentage analysis
Percentage method refers to a specified kind which is used in making
comparison between two or more series of data. Percentages are based on descriptive
relationship. It compares the relative items. Since the percentage reduces everything
to a common base and thereby allow meaning comparison.

Percentage = Number of respondents x 100
Total no of respondents.