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Bus 107-Exam 1 - Version A - Chapters 3-4-5-7-Key

Multiple Choice
Identify the choice that best completes the statement or answers the question.
____ 1. The way in which factors such as skills, abilities, personalities, perceptions, attitudes, values, and ethics differ
from one individual to another is referred to as:
a. personality
b. individual differences
c. the basis for group differences
d. variation in traits
____ 2. Research on locus of control has strong implications for organiations because internals have been found to
be associated with stronger relationships with all of the following !"cept:
a. #ob satisfaction
b. more effective coping strategies
c. better interpersonal relationship
d. reluctance to participate in decision making
____ $. % person who is unconstrained by his or her situation and who brings about environmental change would
more likely have a&n':
a. ()T* type personality
b. high level of self monitoring
c. proactive personality
d. negative affect
____ +. % count of the times a student asks a ,uestion or makes a comment in an organiational behavior course is
a-an:
a. self.report measure of personality
b. pro#ective measure of personality
c. e"ample of the //0(
d. behavioral measure of personality
____ 1. % supervisor2s high e"pectations of a new employee and the subse,uent high performance of that employee is
known as:
a. impression management
b. stereotyping
c. perceptual bias
d. self.fulfilling prophecy
____ 3. 4hich of the following results regarding impression management and employment interviews has not been
supported by research5
a. (mpression management is associated with higher interview performance.
b. (mpression management is associated with increasing the probability of a site visit.
c. (mpression management is associated with higher probabilities of getting hired.
d. (mpression management is associated with higher starting salaries.
____ 6. Research shows that successful candidates make:
a. less attributions than unsuccessful candidates
b. more e"ternal attributions than unsuccessful candidates
c. more internal attributions for negative events
d. less internal attributions for negative events
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____ 7. (f an individual from a country holds a negative attitude towards women in management because of a cultural
belief system, but does not reflect behavior consistent with that attitude in a group, the link between the
attitude.behavior is probably weak because:
a. the measurement timing is poor
b. of social constraints
c. the individual is a low self.monitor
d. of low attitude relevance
____ 8. !mployee loyalty toward the organiation is a significant factor in:
a. #ob displacement
b. continuance commitment
c. affective commitment
d. employee turnover
____ 19. 4hich of the following statement best reflects the findings reported in your te"t on organiational committing
behaviors and coworker behavior5
a. (f a close coworker chose to perform :;<s, other close coworkers were more likely to
reciprocate.
b. The impact of one worker=s :;<s cannot be spread throughout an entire department.
c. ;lose coworker choice to perform :;<s was found to be related to other close coworker
behavior to reciprocate.
d. >ood deeds are not likely to be contagious due to variation in whether individuals are high
or low self.monitors.
____ 11. 4hich of the following statements is true regarding #ob satisfaction and organiational commitment5
a. They are reciprocally related.
b. They are strongly positively related.
c. :rganiational commitment moderates the relationship between #ob satisfaction and
performance.
d. There is a curvilinear relationship between the two variables.
____ 12. 4hich of the following is ?:T a type of organiational commitment5
a. affective
b. continuance
c. normative
d. citienship
____ 1$. The type of organiational commitment that is based on an individual2s desire to remain in an organiation is
called:
a. intentional commitment
b. normative commitment
c. affective commitment
d. attitudinal commitment
____ 1+. The three ma#or aspects of the source characteristic affecting persuasion include:
a. e"pertise, credibility, charisma
b. credibility, charisma, attractiveness
c. e"pertise, charisma, attractiveness
d. e"pertise, trustworthiness, attractiveness
____ 11. @iscrete and fairly short.lived feelings with a specific, known cause defines:
a. emotions
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b. moods
c. attitudes
d. emotional contagion
____ 13. 4hen *et<lue flight attendant )teven )later ranted and e"ited the airplane and )erena 4illiams, playing for
the A.). :pen, lambasted a referee causing her to lose the match, they were reflecting:
a. emotional contagion
b. :;<
c. amygdala high#ack
d. surface acting emotional labor
____ 16. % personality characteristic indicating one2s willingness to do whatever it takes to get one2s own way is
considered:
a. low in cognitive moral development
b. /achiavellian
c. a high self.monitor
d. someone who has a strong e"ternal locus of control
____ 17. 4hich of the following statements is most accurate regarding the current state of motivation theories5
a. The reinforcement approach to motivation has been found to be superior to other
motivational models.
b. Breud2s psychodynamic theory of motivation has generally been supported with the
strongest empirical evidence.
c. There are several approaches to motivation, and one or another may be useful in specific
organiational conte"ts, with specific individuals or groups, at different times.
d. The motivational models that make strong economic assumptions regarding human
motivation have received the most universal acceptance.
____ 18. %n approach to employee motivation that considers both psychological needs and e"ternal incentives is:
a. psychodynamic theory
b. /c>regor=s Theory C and Theory D
c. psychological ownership
d. organiational citienship behavior
____ 29. %ssume you own and operate a small printing and specialty advertising business that employs 21 persons.
4ith increased health care costs and related insurance premiums you are contemplating the cancellation of
health and hospitaliation insurance for your employees. Dour decision may cause your employees to become
greatly concerned about:
a. self.esteem needs
b. affiliation needs
c. safety and security needs
d. self.actualiation needs
____ 21. 0ersons who have a strong desire to control others are high in:
a. need for achievement
b. need for affiliation
c. need for safety and security
d. need for power
____ 22. /anagement )ciences for Eealth ;!: *onathon Fuick displayed a high need for socialied versus
personalied power. Ee would probably:
a. be an effective leader
b. be disruptive because of his high need for power
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c. also score high on individual power
d. be more effective if he scored higher on personalied versus socialied power
____ 2$. 4hich of the following would ?:T be considered a valid criticism of Eerberg2s two.factor theory5
a. @ata have not been provided that support a clear separation of hygiene and motivator
factors.
b. There is an absence of individual differences in the theory.
c. !"trinsic factors may be more important in determining satisfaction or dissatisfaction on
the #ob.
d. /ost of the supporting data for the model has come from Eerberg2s students using the
critical incident techni,ue.
____ 2+. %ccording to Eerberg, which factors are related to #ob dissatisfaction5
a. motivation factors
b. hygiene factors
c. lower level needs
d. the absence of motivation factors
____ 21. Ander e,uity theory, people are motivated when:
a. they are in e,uilibrium with perceptions of inputs and outcomes
b. they can see that their inputs will lead to rewards that are valued
c. they can identify that social needs are being satisfied in relation to #ob e"pectations
d. they find themselves in a situation they see as unfair
____ 23. %n important theoretical revision to %dams2 original e,uity theory formulation involves individual
preferences for e,uity. %n e,uity sensitive individual is:
a. someone comfortable with an e,uity ratio less than their comparison other
b. someone comfortable with an e,uity ratio greater than that of his or her comparison other
c. someone who prefers an e,uity ratio e,ual to that of their comparison other
d. someone who is uncomfortable with a ratio either less or greater than comparison other
____ 26. The close linkage of _____ to performance under e"pectancy theory is crucial for enhancing motivation.
a. knowledge and skill
b. rewards
c. e,uity
d. satisfaction
____ 27. Ander the e"pectancy theory of motivation, the employee can most easily ad#ust:
a. the reward
b. e"pectancy
c. reward distribution
d. effort
____ 28. The e"pectancy theory prediction that people work to ma"imie their personal outcomes is consistent with:
a. %dams2 e,uity theory of social e"change contributions-inputs
b. %dam )mith2s ideas of working in one2s own self interest
c. /aslow2s hierarchy of need and the progression hypothesis
d. Eerberg2s emphasis on pay and hygiene factors
____ $9. The person.environment fit approach to studying and understanding stress emphasies:
a. homeostasis
b. cognitive appraisal of the stress situation
c. ego involvement
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d. social and organiational role stress
____ $1. Task demands include all of the following e"cept:
a. leadership style
b. lack of control
c. work overload
d. uncertainty
____ $2. %n employee with a ma#or sales presentation on /onday and a sick child at home )unday night is likely to
e"perience:
a. interrole conflict
b. intrarole conflict
c. person.role conflict
d. role ambiguity
____ $$. % manager instructs an employee to ship an item with a minor defect to a customer. This is an e"ample of:
a. role ambiguity
b. person.role conflict
c. interrole conflict
d. non.role conflict
____ $+. Role ambiguity is:
a. the difficulty stemming from a situation where e"pectations of two roles conflict
b. conflicting e"pectations within a single role
c. the difficulty a person has in reconciling #ob demands and personal values
d. the confusion one e"periences related to the e"pectations of others
____ $1. %ll of the following are stress.related interpersonal demands of the workplace except:
a. an authoritarian leadership style
b. se"ual harassment
c. emotional to"ins
d. intrarole conflict
____ $3. %ll of the following would be considered a source of stress due to interpersonal demands except:
a. role ambiguity
b. functional diversity
c. leadership style
d. se"ual harassment
____ $6. The most notable self.imposed personal demand is probably:
a. child rearing
b. workaholism
c. civic duties
d. being a perfectionist
____ $7. (ndividuals possessing a Type % personality:
a. are socially secure
b. are less prone than Type < personalities to heart attacks
c. may become aggressive, even somewhat hostile when faced with conflict and other work.
related difficulties
d. tend to be relatively calm in difficult situations
____ $8. 4hich of the following situations would result in the individual being most at risk of health disorders5
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a. Type % individuals in Type < organiations
b. Type < individuals in Type % organiations
c. Type < individuals in Type < organiations
d. Type % individuals in Type % organiations
____ +9. The #ob strain model presented in your te"t suggests:
a. high #ob demands lead to a high.strain #ob
b. low self.determination leads to a high.strain #ob
c. an active #ob is associated with high strain
d. that the combination of high #ob demand and restricted #ob decision latitude leads to a
high.strain #ob
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Bus 107-Exam 1 - Version A - Chapters 3-4-5-7-Key
Anser !ection
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