2013 cleverbridge AG

Information on Payment, Delivery and Performance

I. Payment
1. The payment of the purchase price is due immediately upon entry into the contract and shall take place in the manner
specified in cleverbridges General Terms and Conditions of business (GTC) available on the cleverbridge Website. With
the exception of purchases on account or purchases with grant of a direct debit authorization payments shall take place
prior to delivery. Where the Customer has purchased Products or Services with recurring payment obligations
(subscriptions) the prices are due at the agreed interval(s) and Customer shall pay these or make the corresponding
purchase price available using the payment option he/she/it has selected for debiting by cleverbridge.
2. In case of any advance deliveries (purchase on account or purchases with grant of a direct debit authorization) payments
shall be made in full irrespective of any claims for short deliveries or product defects.
3. Payment shall be deemed to have taken place the moment when cleverbridge has access to the due amount.
4. For details relating to different paying options see Points 7.4, 7.5, 8 and Point 9 of cleverbridges GTC.

II. Delivery and Performance
1. The delivery of the ordered goods shall be carried out according to the delivery information on the relevant cleverbridge
Website, as amended from time to time. The agreed delivery period shall begin upon receipt of payment in full by
cleverbridge or following express written acceptance of the order by cleverbridge.
2. Upon purchase of digital Products and Services the Customer receives, following the order, access to a code for the
activation of the Software, access to a Webpage with a download link for the downloading of the Software, or the use of
the digital Product or Service is facilitated or provided in some other way. Upon purchase of digital Products and Services
with recurring payment obligations (subscriptions) the download shall only be authorized, the Service supplied or the
ordered goods dispatched, in each case, after full receipt of payment for the period for which the recurring payment
obligation exists.
3. To the extent the Customer is offered digital Products and Services or parts thereof from cleverbridge servers or third-
party servers via the electronic transfer of a code, access to a Website with a download link, or similar manner, an
obligation is only to be performed at the debtor's (cleverbridge's) place of business ("Holschuld"). Following access to the
required data the Customer alone shall decide if and when he/she/it will download or activate the digital Products and
Services from the servers of cleverbridge or a third party, or when he/she/it will make use of the digital Products and
Services.
4. To the extent that the purchase of Products and Services includes the delivery of physical Products, delivery shall be
made to a valid address specified by the Customer. The Customer shall be obliged to check the delivery address on all
the confirmations and acceptances issued by cleverbridge and immediately to notify cleverbridge of any errors or
omissions.
5. cleverbridge shall be entitled to make part deliveries insofar as this is reasonable. To the extent cleverbridge makes part
deliveries each part delivery shall represent a separate contract; this shall not apply to consumers. Customers that are
businesses shall, in case of defects in one or more part deliveries, not be entitled to cancel subsequent part deliveries.

III. Place of Payment, Delivery and Performance
1. In case of contracts with traders, legal entities or public-law funds the place of delivery and payment shall be agreed as
the place where cleverbridge has its offices, i.e. Cologne.
2. In case of contracts with consumers the place of delivery shall be agreed as the place where the consumer has its
residence (Section 269 of the German Civil Code BGB).