IBS Hyderabad

Academic Year 2014-15

Course Handout
Course Name: Information System for Managers Semester: I
Faculty Name: Dr. N.Jigeesh
Room No: 202 Wing No.: E
Consultation Hours: between 1.45 PM and 3.00 PM on every Thursday
Email: jigeesh@ibsindia.org
Course Objective: Course is designed to impart knowledge on functioning, building and management of
information systems. It equips students with modeling and analytical skills to meet challenges of dynamic
business environment.
Main objectives are:
(1) To understand significance of information systems in business
(2) To know process involved in design and development of information systems
(3) To realize emerging challenges in managing new-age information systems.
Learning Outcomes: At the end of the course a student is expected to understand the significance of
information systems in business and apply the IT knowledge for better decision making.
Recommended Text Book:
TEXT BOOK AUTHOR / PUBLICATION
Management Information
Systems - Managing the Digital
firm
Kenneth C Laudon and Jane P Laudon, 12th edition,
Pearson Education, 2013

Suggested books:
BOOKS AUTHOR / PUBLICATION
Management Information Systems
- The Manager's view
Robert Schultheis and Mary Sumner, Tata McGraw-
Hill, 1999 (21st reprint 2011)
Management Information Systems
Text and cases A Digital firm
perspective
Waman S Jawadekar, 4th edition, Tata McGraw-Hill,
2009
Microsoft Excel Data Analysis and
Business Modeling
Wayne L. Winston, PHI, 2009
Step by Step MS Office Access
2007
Steve Lambert, M. Dow Lambert III and Joan
Preppernau, PHI, 2007
ICMR cases ICFAI Publications
Course Outline:
Sl
No.
Session
No.
Topic / Area Covered Case Case details Chapter
Reading
1 1-3
Introduction to Information
Systems: Functions and levels
of management, Framework for
Information Systems, Stages of
New Information Technology
(IT) growth, Systems concepts,
Systems and their
environments, How a system
works, Systems approach to
problem solving, Transition to
learning organization
Dominos Text case:
pp. 54-55
Chapter 1&2
2 4-5
Business process and
Information systems: Impact
of IT, Reengineering of work,
IT and Business process
redesign, Management
challenges
IT infrastructure
and Business
process synergy at
Meru Cabs
IBSCDC
OM0038
Chapter 2
3 6-7
Global e-business and
collaboration: Types of IS
(transaction processing,
decision support, enterprise
system, and e-business),
Collaboration systems and
tools, IS function
Collaboration and
Innovation at
Procter & Gamble
Text case:
pp 77-79
Chapter 2
4 8-9
IT infrastructure and
emerging technologies: IT
infrastructure, Infrastructure
components, Current hardware
trends, Current software trends,
Open source software, Cloud
computing
Salesforce.com:
Cloud services go
mainstream
pp 209-211
(Laudon)
Chapter 5
5 10-16
Spreadsheet concepts:
Overview of MS Excel, Insert,
Delete, Clipboard, Font,
Alignment, Editing, Name
Manager, Open and Save files.
Functions: Text functions,
Date-time functions,
Mathematical functions,
Logical functions, Statistical
functions. Financial functions
(NPV, IRR, PMT), Lookup
functions (Vlookup, Hlookup,
Match and Index)
Presentation: Sort, Filters,
Problems and
Exercises
Chapter 12
Charts.
Decision Support (DSS)
using Excel: what-if analysis,
Goal seek, Scenario manager,
Data tables, Pivot tables
6 17-22
Database Management
Systems (DBMS) using MS-
Access: Data organization in
file system, Database approach,
Relational DBMS features,
Data warehouses, Online
analytical processing, Data and
web mining. MS Access as
DBMS tool: Tables, Data
input, Query, Form, Report
Problems and
Exercises
Chapter 6
7 23-24
Business Intelligence (BI):
Decision making and IS,
Enterprise BI, Decision support
for management levels
Enhancing
Decision making:
Will National
Counter Terrorism
Centre get the best
data?
Text case:
pp 490-492
Chapter 12
8 25-26
Knowledge Management
(KM): Knowledge landscape,
Enterprise KM systems, KM
Work systems, Intelligent
techniques, Expert systems
San Francisco
Public Utilities
Commission
preserves expertise
with better KM
Text case:
pp 458-459
Chapter 11
9 27-28
Building IS projects:
Overview of systems
development, Alternate
systems development
approach, Application
development for digital firm
Bumrungrad's
Hospital 2000
Information
System
(ICMR Vol
V)
Chapter 13
10 29-30
Enterprise applications:
Enterprise systems, Supply
chain management systems,
Customer relationship
management systems, Next-
gen applications
Unilever
restructures its
SCM practices
ICMR
OPER/027
Chapter 9
11 31
E-commerce: E-commerce
and internet, Business models,
Mobile e-commerce, Building
website
Amazon vs.
Wallmart: Which
Giant will
dominate E-
Commerce?
Text case:
pp 421-423
Chapter 10
12 32 - 33
Information Security: System
vulnerability and abuse,
Business value of security,
Establishing a framework,
Technologies and tools
How secure is the
cloud?
Text case:
pp 334-335
Chapter 8
Expectations from Students:
a. Students must report to the respective sessions well before the announced time. Latecomers will not be
permitted to join the class after the scheduled time. If late, the attendance for that session will be marked as
absent.
b. Read the Case Study / material well prior to the class discussion. He/she is also expected to read the chapter
indicated in the course plan as the faculty directs.
c. In the class discussion student is expected to participate actively and contribute to individual and group
learning. Evaluation is based on active participation.
d. The participation has to be relevant and meaningful. Speaking for speaking sake will be counter-
productive. Participation by just repeating a point made or picking on what someone has said will also be
counter-productive.
e. Evaluation is a continuous process at IBS. Every student needs to be aware of the timelines given in the
section below. Absence from these evaluations will mean non awarding of marks in that particular
component
f. Wherever applicable, group assignments require each student to contribute to the group effort. This
enhances group effectiveness and leads to greater appreciation of working in groups.
g. Formal dressing is suggested for all students. Do not roam in the academic area/ attend classes in chappals /
shorts / informal t shirts
h. Students are expected to show high regard and appreciation for class discipline and desist from using
mobile phones. This disturbs the class ambience and unnecessarily diverts attention of other students as
well as the faculty member. To avoid these, mobile phones should be switched off inside the classroom.
i. I have given a scheduled consultation hour. Utilize this time to meet me and clarify doubts if any, seek
explanations and get mentored if needed.
j. Attendance is compulsory in all sessions. However refer to guidelines in your academic handbook for
exceptions.
Honour Code:
Unfair practices in tests and plagiarism in assignments / project work will straight away entail a
ZERO to all involved parties. It is not relevant for me to know the source and destination of
plagiarism.
Class Organization
Class Representative
Two among you will be elected / selected by consensus as Class Representative for the ISM course.
S/he will be responsible for class room arrangements, dealing with academic office, for
communicating information from me to the class and also to collect all assignments / project works
and deliver them to me.
Class Discipline
Students must have their name plates on the desk.
Use of mobile phones is strictly prohibited in the class.
Students are free to ask questions/doubts/clarifications in the class on topics under discussion.
For other doubts, they should meet me in my office during consulting hours.
Students should bring laptop during Excel and MS-Access Sessions.




Evaluation Timelines
Keeping in line with continuous evaluation at IBS the following schedules have been drawn. Students are
expected to go through the dates / sessions mentioned and prepare accordingly.
Component Component
Number
Expected slot / due
date
Marks declaration by Weightage
Class
Participation
1 Session 11 Session 12 10
Class
Participation
2 Session 22 Session 23 10
Class
Participation
3 Session 30 Session 31 10
Non Class
Participation
1 Session 8 Session 9 10
Non class
participation
2 Session 16 Session 17 10
Non Class
Participation
3 Session 28 Session 29 10
End exam At the end of the semester 40
Total 100

Performance till Midterm will be announced by end of session No. 16 in each course which means each
student will know his / her performance in one CP and two NCPs. The final result will be declared after
the end examinations. Before the student takes the end examination he / she will be aware of the progress
in each course up to an extent of 60 marks. Students not taking the evaluation according to the timelines
mentioned above will not be given another opportunity excepting in rare circumstances of extreme illness
or hospitalization.

Brief profile of the Faculty Member
Dr. N.Jigeesh, M.Sc., MBA, Ph.D (Physics), Ph.D. (Management Science) working as Associatet Professor
& Area Coordinator, Dept. of Operations & Systems, IBS-Hyderabad.
Above 25 years of experience in both Industry and Academia. The experience involves
Administration/Management, Teaching and Research.
Published several papers in both International and National Journals and in Conferences as well.
Taught subjects of Project Management, Information Systems for Managers, Enterprise-wide Systems for
Managers, DBMS, Data Mining & Data Warehousing, e-Business, Business Intelligence & Business
Analytics, etc.
His research interests include Project Management, Knowledge Management, SCM, ERP, etc.