Enablement of Analytics and Cloud - Blueprint For Future Utilities - Distributech v1

Enablement of analytics and cloud Blueprint for future utilities
2014 IBM Corporation

Blueprint for future utilities -
Enablement of Analytics & Cloud computing
Authors: Jayaprakash Ponraj, Paul Yin, IBM Global E&U CoC
Ajit Tawde, IBM, Global E&U GD
Introduction
What are utility industry challenges and trends?
How technology could make an impact?
What are the benefits utility should target?
Analytics for utilities our point of view
Cloud for utilities our point of view
Key considerations on smart grid solution architecture
Key considerations on implementation plan & requirements
What are next steps?
Agenda
2
Introduction
Challenges for managing electrical utilities
Discuss how the emerging technologies like analytics and cloud
computing will impact the way utilities would operate and service the
customer in future
Exploit convergence of technologies to bring benefit of operating costs
reduction, improved customer satisfaction and earn goodwill from
regulators
Discuss key solutions architecture and implementation considerations
including information security
3
Challenges & market forces shaping the utilities landscape
IMPLICATIONS
The traditional utility business
model is upended; new business
models and alliances will be
required to sustain revenue
growth
Consumers
Consumers want the same high
level of service from energy
providers as from other
consumer-oriented companies
Threats to Revenue
Energy efficiency, slower
economic growth, and new
entrants negatively affect
historical patterns of demand
Information
Utilities now have to manage a
huge volume, veracity, velocity
and variety of data from both
external and internal sources
Data and analytics move from a
back-office competency to a
critical profit enabler, requiring
innovation in the front office
Innovate, partner, or die
becomes an unspoken mandate
as new entrants reach out
directly to consumers and
bypass energy providers
Convergence of Information Technology and Operations Technology
Threats to Revenue
Energy efficiency, slower economic growth, and new entrants negatively affect historical patterns of demand
Smart appliances
become ubiquitous
Consumers can easily sell
surplus energy to the grid or
contract with a third party
Regulatory environment
allows new business
opportunities
Battery technology will
become increasingly
available
Electric vehicles are affordable,
& utility-sponsored purchasing
programs are available
Microgrids emerge where
existing infrastructure is
insufficient
Consumer-owned generation
is affordable for the average
household
Home energy
management systems
are inexpensive &
prevalent
4
Evolving Utility
Business
Models
Ageing Assets
& Workforce
New Entrants,
Disruptive
Technology
Regulatory &
Social Pressure
Exponential
Data Growth
Climate Change
& Environment
Concerns
MARKET FORCES
CHALLENGES
Grid
Planning
Enterprise
Analytics
Regulatory
Compliance
Grid
Operation
Field Service /
Maintenance
Customer
service
Customer
Demographics,
usage patterns
Social
Customer sentiment
Grid
Equipment, sensors,
smart meters
Generation
Trading
partners,
capacity,
generation
schedules
Events
weather, local
events
Geospatial
Location
information
One grid, multiple stakeholders and solutions, variety of data
source and type
Leveraging all these data regardless of source or type or current
usage by utilities is essential
5
Typical usage patterns of data for utilities
Grid Operations
Utility company in Italy
How can I detect and act on
power outages before
customers call?
Captured and analyzed data from
grid sensors for a comprehensive
view of grid performance
99.9% faster problem diagnosis by
providing a comprehensive, near-
real-time view of the grid
Asset & Workforce
Management
How can I anticipate asset
failures and predict the need
for maintenance?
25% improvement in crew
utilization and 10% fuel savings
North American natural gas
distributor
Correlated data from multiple
sources to better plan and deploy
inspection, detection, maintenance,
repair and replacement resources
and personnel
Smart Metering
How can I use smart meter
information to improve
customer service?
North American utility
Analysis of Time Series energy
usage, flag & event data combined
with other customer asset & work
data
Saved $176M as a result of capital
investment & operations savings
6
Utilities are progressively transforming and indorsing tangible
benefits
Typical examples of ongoing analytics programs
Examples:
Time of Use and Demand Response programs
Customer Segmentation and individualized programs
Outage restoration and customer notification
Capital planning & budgeting
Revenue assurance
Improved supply chain and logistics
Real-time dashboards
Optimized asset performance
Predictive asset maintenance
Distributed generation integration
Workforce management optimization
Operational, financial and environmental risk visibility
Policy and compliance simplification
Fraud identification
Assessment of asset infrastructure
Grow, retain and
satisfy customers
Manage risk, fraud &
regulatory compliance
Increase operational
efficiency
Transform financial
processes
7
Turning the vast amounts of data collected into usable and
actionable insight are bringing new opportunities
Source: The New Intelligent Enterprise, a joint MIT Sloan Management Review and IBM Institute of Business Value analytics research partnership. Copyright Massachusetts
Institute of Technology 2011
Source: 2011 State of the U.S. Business Analytics Software Market: End-User Perspective by Vertical Industry and Company Size IDC, June 2011
Outperforming in a data-rich, hyper-connected world, IBM Center for Applied Insights study conducted in cooperation with the Economist Intelligence Unit and the IBM Institute
of Business Value. 2012
2.2x
Analytically sophisticated
companies outperform
their competition
more likely to
outperform industry
peers 260%
more likely to be
top performers
Harnessing Data presents a significant new
opportunity for E&U companies
Typical meter readings per day to
manage distribution grid
500
million
Smart grid instrumentation,
social media data, smart
devices, location data, etc.
80%
data
growth
Weather modeling data for
optimizing siting &
performance of wind turbines
4
petabytes
V
o
l
u
m
e
V
e
l
o
c
i
t
y
V
a
r
i
e
t
y
87%
of utilities had
invested in
business analytics;
over 1/3
demonstrated
positive net results
Analytics has evolved from initiative to business imperative
8
Why & how cloud would impact utility business?
Cause
Rise in substitutes for the
traditional franchise model
Regulatory and market
change create uncertainty
Above all, there is a
continued resistance to rate
increases
Business
Transformation
Organization
Optimization
Cost and resource constraints
require utilities to do more with
less
Focus on customer engagement
and aligning services to
customer needs
Develop new business services
or seek new or geographical
expansion
Impact
Enables Transformation
Drives Need
Cloud will be a key
enabler for this
transformation. It
Improves Agility
Cost Flexibility
Business
Scalability
Market Adoptability
These business trends will drive transformation in the organization
9
Emergence of cloud
1/4
th
Of the worlds applications
will be available in the
cloud by 2016.
50%
Of large enterprises will
have hybrid clouds by
2017.
85%
Of new software is now
being built for the
cloud.
Invest in cloud to date to
build cloud capabilities.
Invest in Data center
expansion
Focus on High
Revenue Cloud Deals
The emergence
of cloud is
transforming
business and IT
processes
System
Integrators are
remaking the
era of cloud
Utility organizations have already focusing to benefit from
cloud based investments
10
What typical benefits utilities should target from these
technologies & changes?
Analytics Cloud
Improve reliability
Improve efficiency
Reduce outages & durations
Integrate Distributed Energy Resources
Increased participation of Customer
Effectively manage ageing asset systems
Better utilization of assets
Better utilization of workforce
Improved Capital Planning and cashflow
Reduce operational expenditures
Minimize losses
Improve customer satisfaction and retention
Leverage information to increase customer insight
Establish a trusted relationship with regulators
Ensure regulatory compliance and reporting
Customer
Satisfaction
Regulatory & goodwill
Applicability
Typical Benefits Benefit Area
Operational
Excellence
Financial
Performance
Utilities advance greater transparency into metrics achieved
per stimulus quickly
Analytics for utilities our point of view
Data is emerging as the utilities newest resource for competitive
advantage, as the value of data continues to grow current
systems wont keep pace.
Analytics are key to unlocking insights into high volumes of data
(e.g., real time grid data)
Business value driven analytics would influence the utility
business rather than discrete applications or software packages.
Disruption occurs more rapidly, utilities management are
sensitive to value realized per spend
Decision-making is moving from the elite few to the empowered
many. Utility organizations maturity level changes with
transformation progress. Utilities would expect flexibility in
number of users empowered on any specific analytics
depending on their current maturity
Increase in need for business user friendly analytical solutions
and focus for reduction of dependence on highly skilled IT
expertise increases self empowerment
Analytics is
indispensable not
just for utility
transformation, but
for sustenance of
current business &
maturity
Cloud for utilities our point of view
Early cloud
adopters will have
advantage as
business
transformation
occurs and industry
concerns diminish
Cloud would enable the desired express deployment of
analytics & other applications that transform the utility business
Cloud would help to reduce time to value, increase the appetite
for risk taking and thus accelerate the innovation drive
Focus on increased intelligence, modeling, forecasting,
predictive analysis will be improved with the availability of data
accessible over cloud by user with 360deg perspective
attracts increased response by researchers and students
Integration of public and private clouds with backend systems
that will create effective hybrid environments would create
demand for development of large middleware deals & services
Maximization of cloud efforts will need innovation and
reinvention of core business processes
Adoption to interoperability standards and high attention end-
to-end security & data privacy is mandatory
13
Load
Forecasting
Mobile
workforce
Asset Mgmt.
Outage
Mgmt
Warranty /
Quality
SCADA
ERP/ MRP
EAM
Social
Media
DCS
Telematics
Grid
Information Integration & Governance
Systems Systems Security Security
On premise, Cloud, As a service
Storage Storage
What action
should I
take?
Decision
management
Landing,
Exploration
and Archive
data zone
EDW and
data mart
zone
Operational
data zone
Real-time Data Processing & Analytics
What is
happening?
Discovery and
exploration
Why did it
happen?
Reporting and
analysis
What could
happen?
Predictive
analytics and
modeling
Deep
Analytics
data zone
What did
I learn,
whats best?
Cognitive
I
n
t
e
r
n
e
t

s
c
a
l
e

m
e
s
s
a
g
i
n
g
New/Enhanced
Applications
All Data
Key considerations for cloud based typical analytics architecture
Monitor the performance of
equipment and assets during
operation
Predict an equipment failure and
avoid an outage
Recommend preventative
maintenance
Consolidate grid data for a
360 degree view of the grid or
generation plant
AMI
Distribution
Mgmt.
Discover and navigate through
structured and unstructured
data across the entire
enterprise
One size does not fit all, especially for utilities
The attributes of dynamic clouds should be aligned best to the
needs of the industry
Private Cloud
Benefits:
Aligns to capital expense
considerations
Fully customizable
Different build/operate models
Robust management
Secure by design
Maximize return on existing IT
investments
Aligns to Capital Expense
Enables Op Ex services to
capture benefits of public cloud
Configured to meet your
security needs
Balance the security benefits
of private with the on demand
value of a public cloud
Benefits:
Low entry cost
Pay-per-use
Highly elastic
Op Ex focus
Focal point for Op Ex aligned
services
Dynamic Hybrid
Public Cloud
Hybrid Cloud
+
15
Other energy & utility industry considerations
Security, capital recovery model & changing attitudes
would influence implementation approaches
Energy providers are subject to
tight regulations which govern
compliance in both data security
and privacy
Many providers in the utility
industry prefer capital
expenditure investment for
their IT needs
Gradually changing regulations
and market pressure will increase
cloud value and activity
Security & Data
Privacy
Capital Recovery
Model
In the near term, primary
adoption will be private
and hybrid models
Changing
Attitudes
16
Generation and
Distributed
Energy Resources
Substation / Distribution
Automation
Field Devices
(sensors, fault,
locators, power
quality devices)
Field Devices such
as IEDs / RTUs
Field Devices (for
Physical security,
Fire,
intrusion protection
Metering Subnet Other Control Center
F
i
e
l
d

D
e
v
i
c
e
s
C
o
m
m
E&U Industry standard based Operation Service Bus
Control Center
DER
Gateway
SCADA
Gateway
ICCP
Gateway
Device Specific
Gateways
Video
Gateway
Multi Vendor
Head Ends
Utility Communication Network MPLS / IP
O
p
e
r
a
t
i
o
n
a
l

T
e
c
h
n
o
l
o
g
y
I
n
t
e
g
r
a
t
i
o
n
SCADA
/EMS
DMS/OMS
Physical
safety &
Security
Enterprise Service Bus
WFM AM GIS CIS
Customer
Portal
TCS/IVR
Middleware
Bridge
E
n
t
e
r
p
r
i
s
e
MDM OMS
Market
Operations
Network Element Management
Commun.
NMS
Device
Management
61850 SCL
gateway
SNMP
gateway
AMI NMS
Proprietary
Gateway
Choice of these applications can be either on enterprise service
bus or operational service bus depending on as-is scenario
Potential candidates for cloud solutions
Applications & integrations offered on cloud in energy & utility industry
are growing more rapidly
17
C
l
o
u
d

c
a
n
d
i
d
a
t
e
s
C
l
o
u
d

c
a
n
d
i
d
a
t
e
s
Historian
DER
Ref. Data
Model
Real Time Proprietary Bus
Planning Engineering
Protection
Performance
Management
Typical portfolio of cloud solutions
Development
& DevOps
Big Data &
Analytics
Security Mobile
Business Process
as a Service
Automating Business Innovation
Marketplace of High Value Consumable Business Applications
Rapid App Development through Composable and Integrated Platform
Built using open standards
Enterprise Class, Optimized Infrastructure
Built using open standards
Integration
Traditional
Workloads
Integration/
API Mgmt
Compute Storage Networking
Procurement
Payment
Processing
Help Desk Accounting Recruiting
Commerce
Supply
Chain
Analytics
Talent
Management
Collaboration IT
Management
Marketing
Software
as a Service
Platform
as a Service
Infrastructure
as a Service
18
Collect & manage
smart meter data
smart meter
analytics
Collect & manage
Grid sensor data
Grid Planning
analytics
Grid Optimization
analytics
Business
Processes
Cloud solutions to help customers achieve anticipated business
outcomes, no matter where your entry point is.
What next?
Engage with different stakeholders including smart grid cloud
consultants, system providers, investors and researchers to build
target portfolio of analytics & cloud to maximize potential benefits
Create target reference architecture including middleware (integration
bus), cloud and analytics with detailed specification of system
capabilities
Target to develop in-house senior level professionals with industry
background (both OT & IT skills), standard maturity and
understanding of security for effective cloud environment
management & work to optimize business processes
Gain support from regulators and ensure to document target business
model of future which will help shape analytics and cloud architecture
and capabilities
19
Backup
20
Author profile
21
Jayaprakash Ponraj Brief Description of Projects and Associated Responsibilities
Executive Summary
Managing Consultant in a specialist group
of industry subject matter experts in
Transmission & Distribution Systems
18 years experience in conception,
engineering, implementation, testing &
commissioning in the energy and utilities
sector.
Relevant experience
Protection and Control
SCADA, DMS, OMS
AMI/MDM ADR PAO
Prior Experience
TPDDL SG Pilot Project, SPARQ
Solutions (Energex & Ergon Energy)
Strategy & Blueprint Programme, OEDAS
OT/IT Transformation Program, UEDAS,
BEDAS, CEDAS. AKEDAS IT/OT
Transformation program
Working in Dubai Electricity & Water
Authority
Education
Bachelor of Electrical Engineering
Masters in Business Administration
Pursuing Ph.D. in Smart Grid
Management
Prakash is an Energy & Utility Industry Expert (Automation & Protection Systems) in the global Center of Competency for
Energy & Utilities practice in IBM has seventeen years of experience in the industry.
Prakash has comprehensive understanding and experience in Smart Grid (SG) projects on Grid Operations and Advanced
metering areas. Prakash has a broad knowledge of Protection & Control systems and has hands-on experience in the
concept, design, engineering, execution and commissioning of Power Transmission & Distribution (T&D) projects up to
400kV systems. His systems experience includes Substation Control & Monitoring Systems (SCMS), Supervisory Control &
Data Acquisition (SCADA), Protection, Network Planning & Energy Management applications. He has good understanding
about power system modeling and various applications using network model.
In IBM, Prakash is responsible for providing Energy & Utilities solutions in India, South Asia, Middle East Africa & Turkey
areas. Prakash is a key member of solutioning team for large and complex deals (OT/IT transformation of Distribution
companies) in Turkish Market. For TPDDL (India) Prakash is E&U Smart Grid Expert leading FOAK Smart Grid pilot project
in India with the scope including Advanced metering Infrastructure, Meter data Management solution and Automated
Demand Response systems. For SPARQ Solutions (Australia) Prakash worked to define High level roadmap (Ergon Energy
and ENERGEX) for Australian Energy Regulatory period 2010-2015. This contribution is focused to improve distribution and
sub transmission network planning, engineering, design, operations and maintenance efficiency and reliability. For Hydro
One (Canada) he contributed to conceptual design (power, control, protection, monitoring and analytics) of smart
distribution systems that will enable larger distributed generation integration, distribution reliability, restoration optimization
etc., leading to implementation of GE/SEL power system field components and Telvent Distribution Management Systems
(DMS) applications. For BESCOM (India) he was working on finalization of smart grid functionality / technology priorities,
creation of detailed project report that will enable publishing of Request for Proposal for a smart grid pilot project.
Prior to Joining IBM, Prakash was Competency Leader for Mahindra Satyam in the area of smart grid and engineering
services. While working with Dubai Electricity & Water Authority, he led the rapid implementation of innovative protection
designs using the latest technology for electrical T&D Network Systems and was also responsible for creating process
maps for protection relay setting approval processes.
His past responsibilities include leading Engineering & ICT solution proliferation efforts, providing standard protection
specifications, review and approval of T&D protection relays and settings, providing protection performance, system
interface, protection communication requirements, logic diagrams, DC system and CT, VT requirements for safe and
reliable operation of the protection and automation systems.
His career has included engineering and project work for utilities in India and the Middle East, including monitoring design,
installation and commissioning activities for many transmission and distribution (400kV / 245kV / 132kV / 66kV /33kV /
11kV) projects.
Smart Grid
Specialist,
E&U CoC
Author profile
22
Dr. Xiaodong (Paul) Yin Brief Description of Projects and Associated Responsibilities
Executive Summary
Senior Managing Consultant in a
specialist group of industry subject matter
experts in Transmission & Distribution
Systems
20 years experience in design and
delivery of energy, distribution
management systems projects, complex
Information & Technology projects in
Power Industry
Relevant experience
Real-time Grid Operations
SCADA,EMS,DMS,OMS
AMI, MDM, EAM and System Integrations
Prior Experience
Past working experience with Siemens
T&D and ALSTOM Grid
TPDDL SG Pilot Project, ENMAX,
CenterPoint Energy, Progress Energy,
Puget Sound Energy, Luminant, ERCOT,
ISO New England, etc.
Education
PhD in Electrical Power Engineering
Paul Yin is a Senior Managing Consultant in the IBM Global Center of Competence for Energy & Utilities. He is a Smart
Grid architect specializing in Grid Operations, AMI, MDM, EAM and system integrations.
Paul has over twenty years experiences in design and delivery of complex information and technology projects in electrical
power industries. Paul has deep subject matter expertise in the following specialties: power system engineering, SCADA,
Distribution management system (DMS), Energy management system (EMS), Market management system (MMS), Outage
management system (OMS), Advanced Metering Infrastructure (AMI) and Enterprise Asset Management (EAM).
He gained this expertise through work as a consultant with IBM and as a project engineer with Alstom Grid and Siemens
T&D. His utilities experience includes TPDDL, ENMAX, CenterPoint Energy, Progress Energy Florida, Puget Sound
Energy, Luminant, ERCOT, ISO New England, PG&E, CAISO, etc.
Paul started his career in 1994 as an R&D Engineer with the Belgian Nuclear Research Center. He has Ph.D. in Electrical
Engineering from the Universit Catholique de Louvain, Belgium and speaks English, Chinese and French.
Smart Grid
Architect,
E&U CoC
Author profile
23
Ajit Tawde Brief Description of Projects and Associated Responsibilities
Executive Summary
Senior Managing Consultant in Global Business
Services
22 years experience in IT, predominantly
inEnergy & Utilities sector focusing on Smart
Grid projects.
Relevant experience
TPDDL ADR Pilot
Distributed Grid Monitoring asset development
Technical sales consultant discoms
Adani Power
Prior Experience
Computer Science Corp.
TCS
Education
Bachelor of Engineering in Comp Science
Ajit is a Senior Managing Consultant in the Global Delivery center of IBM India.
Prior to GBS , Ajit was working as solutions architect in sales division focusing on E&U &
Smarter City domains.. He worked on RfI responses & technical solution for multiple R-
APRDP tenders.
Ajit was Industry Leader in GBSC managing team of technical & domain experts which
created software assets for multiple utilities solutions like low voltage grid monitoring,
meter data analytics, SCADA data analytics.
IBM India
Global Business
Services
Industry
Consultant E&U

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Enablement of analytics and cloud Blueprint for future utilities

2014 IBM Corporation

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