Mike McLaughlin

(630) 957-8163 mmclaug01@gmail.com 3337 N. Sheffield Avenue Chicago, Illinois 60657 mclaughlinchicago.com

Education
Bachelor of Science in Politics & Government, Illinois State University
Skills
Expertise of Adobe Creative Suite, Microsoft Office, Social Media, WordPress, AP Style, Google Analytics, SEO
Experienced in working with limited budgets and meeting tight deadlines
Hiring & development of staff
History of upward mobility
Work Experience
Fraud Analyst, Vivid Seats Chicago, Illinois 4/14-Present
-Evaluated orders on a case-by-case basis to ensure legitimacy and prevent lost revenue
-Saved company $95,000+ through first 18 weeks on the job
Order Fulfillment Agent, Vivid Seats Chicago, Illinois 9/13-4/14
-Worked with upwards of one hundred customers per day to solve time-sensitive logistical issues
-Provided quality service to customers and vendors alike
Chicago Rush Des Plaines, Illinois 1/12-11/12, 2/13-5/13
2013 Season: Director of Marketing & Public Relations
-In charge of all visual aspects of the team including media guide, game program, in-game signage, online graphics
-Responsible for online presence, including official website and social media
-Worked directly with the CBS Sports Network to set up and maintain online stream for home games
-Created and executed all marketing & public relations strategy with only one months notice prior to 2013 season
-Worked with corporate partners to activate sponsorships
-Assisted in all other aspects of team, including game, football, sales and ticket operations
-Game day duties included running media row, press assistance and drafting of official game story
-Maintained positive relationship with press and season ticket holders during a tumultuous time for the franchise
2012 Season: Community & Media Relations Assistant, Community Relations Manager, Community & Media Relations Manager
-Coordinated 40 successful community appearances from April-August 2012
-Fulfilled 260 donation requests over the same period
-Developed an philanthropic relationship between the team and the Chicagoland area
-Managed appearance budget for players, dancers and mascot coordinator
-Revamped multiple areas of website for complete overhaul
-Spearheaded an improved social media presence on Facebook, Twitter and Instagram
News Director, WZND Radio Normal, Illinois 8/10-5/11
-Spring 2011 Director of the Semester, as voted on by peers
-Screened, interviewed, hired and trained all incoming news staff
-Managed approximately 20 news and sports staff members
-Assigned, reviewed and edited all newscasts and in-depth stories
-Produced and hosted monthly in-depth news show, co-host of weekly sports show
-Promoted from news staff
News & Sports Staff, WZND Radio Normal, Illinois 8/09-5/11
-Covered events all over the Central Illinois area
-Contributed two on-air newscasts per week
-Provided color and play-by-play commentary for football and basketball games
-Covered local crime, politics, and softball beats