Request Requestor

Add new objects on infocenter in order to migrate

report dispatch to Accept from compass to infocenter
and create new kpi to VSAT Team Bruno Cantaloube/Satellite Factory
create an RFC to include 18 new objects to migrate report dispatch to accept from compass to infocenter Pascal Louis & Gilles
Show Kedre 's AACC infocenter Kedre Eakin/GS Development Office
Development new Sita NOPC report Samir Nayer /Customer Service & Operations
implementing raw data on Sita NOPC Samir Nayer /Customer Service & Operations
Extraction of HTTTR to send to Pascal Pascal Louis
Clarification of Telepresence report Steve Eastmond
GCSC certification program report Raphael Alzuguir
Modify NOPC Raw data Samir Nayer /Customer Service & Operations
study the alert formula to be applyed on new NOPC Samir Nayer /Customer Service & Operations
Change 2012-2013 performance for new NOPc format Samir Nayer /Customer Service & Operations
Webix support Sammer Sufi / Global Supply Chain INDIA MSC
doubt with telco query because sometimes the fileds Telco1 - Carrier Name, Telco1 - Fault No , Supplier Fault No are empty Ihab N. Soultan /IBNF
How to update monthly and weekly Daniel Reader / QPE
how to use exclusion guide Luis antonio lima
Analyse week 39 volume Thais Kronemberger / PPM
Change 2012-2013 performance for new NOPc format Samir Nayer /Customer Service & Operations
Change customers from PL1 ---------Standard L2
support and PL1 --------PL2 support Tracy Morten
Inclusion of Bell Canda On Premium Suuport Cassandra Brown
Revise AACC Infocenter Gilles
Analyze future Sita request Phil Lim
Modify exclusion ref table Phil Lim
Month Time duration Activities Status
September/2013 2 hours
Meeting with VSAT head + IBNF Team to
check possibility to create new KPI on
compass. As all activity on compass is
freezed, asked BI to add 18 missing objects
and migrate the report from compass to
infocenter on progress
September/2013 1 hour write an rfc to include 18 new objects on infocenter to migrate report dispatch to accept from compass to infonceter delivered
September/2013 1 hour Meeting with Kedre to show her how to navagate into AACC Infocenter and how to do queries on the universe delivered
September/2013 28 hours Meeting with Nayer to understand excell formulas, design all the report on infocenter and create all the formula and objects related to IC01 code, because there's no referencal table yet delivered
September/2013 7h adding new data and checking how to create alert to kpi out of target to NOPC report, Nayer also asked to create a graphic. But only possible to do it directly on excell because he wants data from 13 month and i will only deliver data of current month. on progress
September/2013 30min extract httr from compass delivered
September/2013 2 hour Meeting w/ Eastmond to clarify some doubtas related what his kpi's, infocenter query to produce Telepresence report
Pending customer
give more detail
info
September/2013 1 hour Meeting w/ Raphael Alzuguir to check the possibility to extract information from Infocenter in order to produce GCSC Certification program report on progress
September/2013 2h adding 3 new columns on raw data delivered
September/2013 2h Doing some tests with the formula sent by Pascal to be applyed on new NOPc report on progress
September/2013 8h on progress
October/2013 1h explain him how webix works, how to do queries, how to save queries from public folder to his inbox and how to modify queries according to his needs delivered
October/2013 1h explain that there's no issue with webix the problem is that fields Telco1 - Carrier Name, Telco1 - Fault No , Supplier Fault No to e populated depends on the operator fill them on Clarify. delivered
October/2013 40min explain how to update monthly and weekly gcsc kpi report delivered
October/2013 20min explain how to use Exclusion file delivered
October/2013 1:20 Analysing data from week 39 delivered
October/2013 78hour delivered
November/2013 8h move customer code from service desk to another, modify calculation on NOPC report delivered
January/2014 8h include Bell canadaon Premium customer report delivered
February/2014 2h inform some missing information on 3 AACC report adn Violaine correct it delivered
March/2014 March/2014 sent email with comments delivered
March/2014 March/2014 distinguish sita from equant exclusion delivered