RUCHIKA MARWAH

House No 400, 1st

FLOOR,
Sec 40, Gurgaon , Haryana
Pin Code -120002.
CONTACT: +91 9999980306.
E-MAIL ruchika.khar26@gmail.com.




CAREER OBJECTIVES:

To enhance with an organization, which give me a chance to improve my knowledge and skill
and be a part of a team that excel in works for the growth of the organization.



ACADEMIC QUALIFICATION:

MBA from IMT, Ghaziabad HR and Admin.
Graduate B.A. From DU in 2008.
Senior Secondary Passed from CBSE Board in 2005.
Secondary Passed from CBSE in 2003



PROFESSIONAL QUALIFICATION:

Basic knowledge of Computers and worked on MS Word, MS Excel, MS Power point and Internet.
Result-driven professional with significant and progressive Experience for successfully managing all
operational aspects of acustomer and sales including selecting, training and managing financial
advisorsestablishing and monitoring productivity goals; and leading HNI advisors on key projects.

PROFESSIONAL EXPERIENCE:

From February, 2013 to January, 2014: Worked with M/Workplace Synergies Pvt ltd.
D-61, 1
st
floor Sector 2, Noida 201301.
The organization deals in Premium Interior
& Architectural products. Like Ceilings, furniture,
Partitioning systems, flooring, Signage.

Department: Operations

Designation: Manager Operations.

Job Profile: Handling Various Operational Activities.

Responsibilities:
Ensure timely Dispatch.
Ensure timely Payment before of dispatch.
Making Performa Invoice.
Updating Stock Sheet of Chennai Every Day.
Update Inward stock qty as soon as material leaves
from BBK.
Making Material Dispatch sheet as soon as PO
received
Tally Weekly and monthly report with Director every
Saturday.




From January, 2010 to March, 2013: Worked with Edenred India Pvt ltd (Accor India
Pvt. Ltd), New Delhi.
The organization deals in Premium Interior &
Architectural products. Like Ceilings, furniture,
partitioning systems, flooring, Signage.

Department: CRM Territory Manager.

Designation: Manager Business Development.

Job Profile: Sales

Responsibilities:
Driving Signature accounts project buckets.
Sourcing, mapping client information through calls,
nets etc.
Database management at branch level for Existing
Client Database.
Keeping abreast with new product and market
information etc.
Cross selling product to the existing client.
Team participation for cross sell of product
Co-ordination with head office and Sales team for
Database management.
Generating prospects through a Consultative Selling
and eventually converting them into a client through a
rigorous and organized follow up.
Responsible for the Receivables and maintaining the
Business Hygiene in the form of timely payments.
Ownership in terms of Planning and Implementing
Employee Engagement programs
Portfolio extension and expansion through referrals,
sister concern acquisition.
Multi-level relationship of our Top 50 client base in
the branch - client retention,


From August, 2008 to November 2009 Worked with M/s ADWORLD GRAPHICS,
New Delhi.
The organization Deals in Adverting agency cum
production house.

Department: Operations .

Designation: Assistant Manager Operations.

Job Profile: Handling Operational Activities.

Responsibilities:
To visit client for counseling and documentation.
Tracking the after sales services so as to get more
business and revenue for the company.
Managing the sales team and their data.
Tracking the follow ups of the team and checking the
data on the daily basis and forwarding the report of the
data and productivity.
Maintain weekly reports.




Management Expertise:
Ability to guide individuals towards goal
achievements using negotiation, teamwork,
collaboration, motivation and staff development skills.
Client management
Retain the Employees.
Develop strong inter-personal relationships with the
team to cohesively bond them together.
Ensuring that the work environment is conducive to
maintain requisite productive levels.
Resource utilization
Productivity enhancement by recruiting, training and
team motivation.




Achievements @Edenred
Won Edenred India R & R Award for extra ordinary
achievements in productivity.
Won Edenred India fun activity based Competition
applause.
Won applause for Employee engagement program.
Won applause for Signing Meal Voucher Accounts
through referral MOV -2.25L applause.
Won applause for Retaining TR Accounts during RAI
issue.
Won applause for Reactivating Top accounts MOV
Rs 16 lac
Won applause for Recovery of 10Lacs of outstanding
of TR Accounts
Won applause for actively participated in EEP in Top
TR Accounts TCS, TCS-EServe and RBS.






PERSONAL INFORMATION:

Husband Name : Mr. Bharat Marwah.

Date of Birth : 26
th
March, 1988.

Marital Status : Married.

Hobbies : Reading Books, Traveling.

Strengths : Strong Leadership Skills, Confidence, Will Power, Deep Optimism and a very
Pleasing Personality.

Languages Known : English & Hindi.












Date: __/__/______ (Ruchika Marwah)