SON

1 Nokia Siemens Networks

SON as CSP OPEX and CAPEX saving tool
22.11.2011
Dmitrijs Serdega
/
2G/3G SON
Nokia Siemens Networks
SON
2 Nokia Siemens Networks
Agenda
/
Introduction to 2G/3G SON
SON Suite overview
Features
References
Roadmap
SON
3 Nokia Siemens Networks
SON market drivers and opportunities
/
Distinct and highly ranked CSP requirement
Not limited to LTE high emphasis on installed base utilization
High impact on end-user network quality experience
Substantial OPEX saving potential
Source: NSN Operational Efficiency benchmark (2009)
M&S
Typical net OPEX distribution
Customer
service
Networks
Support
& IT
Cost of
goods sold
27%
7 %
16 %
Personnel costs
19,1% of net
OPEX
18%
9 %
22%
Dealer
commissions
Mobile, mature markets
Introducing new network technology
Expanding the network
Improving the network quality
Applying new strategy for better market
position with the need to influence
OPEX, ROI, end user network quality
experience
When to use SON
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4 Nokia Siemens Networks
SON has key operational benefits
/
Self Quality
Capacity
Coverage
Healing
Error self-detection
and mitigation
Reduced operator
effort
Faster maintenance
Reduced outage time
Optimization
Increased network quality
and performance
Parameter optimization
Reduced operational
effort
Configuration
Simplified installation
procedures
- less prone to errors
Faster roll-out
Fewer drive-tests
More flexibility in logistics
(no site specifics)
Reduced site planning
SON key objectives SON key objectives
-Reduce complexity and cost of network operations
-Maintain and improve quality of the networks
-Cost effective introduction of new technologies
-Protect network investments
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5 Nokia Siemens Networks
Agenda
/
Introduction to 2G/3G SON
SON Suite overview
Features
References
Roadmap
SON
6 Nokia Siemens Networks
SON Suite Features
Self-
healing
Self-
optimization
Self-
configuration
SON Plug and Play
Automated Neighbor
Relations (ANR) Management
PRACH Management
Automated Neighbor
Relations (ANR) Management
Energy Saving
Mobility Robustness
Optimization
Minimization of Drive Tests
Load Balancing
Cell Outage Detection,
Triggered Reset and
Compensation
Automatic interface alarm
correlation
SON Plug and Play
Automated Neighbor
Management
LTE WCDMA & GSM
Automated Neighbor Management
Energy Saving
Interference Reduction
Load Balancing
Min. of Drive Tests
HO Perform. Optimization
Capacity and Coverage
Optimization
Alarm Triggered Log Collection
(WCDMA)
Automatic OMS resiliency
(WCDMA)
OMS Overload Control (WCDMA)
MVI
MVI
MVI
MVI
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7 Nokia Siemens Networks
SON Suite = Fast Return On Investment
/
Automated Neighbor Relations and SON Plug & Play
accelerate rollout
Network optimization cycle time reduced from 3 months
to 7 days with Optimizer
Fast new
technology rollout
ROI
Proven NetAct automation and optimization increase
staff efficiency by >10%
Proven > 50% OPEX reduction in key radio network
optimization tasks
> 50% of cell overload eliminated with Load Balancing
OPEX
Efficiency in
operations and
re-use of existing
infrastructure
Cell outage detection and compensation provide
uninterrupted eNB performance. Adaptive ANR saves
UE battery life. Mobility robustness and ANR minimizes
the drop calls. Optimizers powerful realtime processes
result in highest radio network performance.
QUALITY
End-user quality
experience
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8 Nokia Siemens Networks
SON Plug and Play
/
The steps of BTS Plug and Play process
Configuration pre-planning
BTS Auto connection
BTS Auto configuration
Automates the BTS network integration
Downloads all needed data like SW upgrades and initial
parameter configuration from NetAct and makes BTS up and
running in minutes.
This one-touch self-commissioning deployment is industry unique
simplifying the network setup markedly.
GSM/WCDMA
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9 Nokia Siemens Networks
Automated Neighbor Relations (ANR)
/
The steps of ANR process
Measurement collection
Defining the creation/deletion criteria
Run optimization and activate the changes
The ANR function for WCDMA automates and optimizes the
adjacency optimization process
Support for Inter-System (2G-3G), MV adjacency
The decision about adjacency creation/deletion is based on real
measurement information from the network
The automated neighbor relations removes a need for manual
neighbor optimization, maintenance and subsequently errors from
the process
NetAct Optimizer is used to perform the neighbor optimization
GSM/WCDMA MV Support
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10 Nokia Siemens Networks
Minimization of drive test by location
based performance analysis
/
The steps of interference optimization process
Measurement collection via RNC Collector
Measurement processing and geo-location by TraceViewer
Optimization and visualization via Optimizer
Accurate real-time location based analysis for network
performance and traffic distribution
Partial replacement of drive test measurement OPEX saving
Localization algorithm is based on network statistics collected from RNC
Geo location of drop calls
Drop call history analysis including drops reasons
Traffic localization (coming in later releases)
Traffic type distribution (coming in later releases)
Solution consist of several products: RNC Collector, TraceViewer and
Optimizer
WCDMA MV Support
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11 Nokia Siemens Networks
Power Saving Mode for BTS
/
The steps for Power Saving Mode for BTS process
Configuration of radio parameters and thresholds
>60 000 sites, 20% saving ~70 MUSD/year
Cell shutdown during low load periods
It is ensured that the target layer has room for the calls before execution
Cell is activated on need basis
The other layer cell load increases
The shutdown and activation is possible for more than one frequency
layer
GSM/WCDMA
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Agenda
/
Introduction to 2G/3G SON
SON Suite overview
Features
Key benefits and references
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13 Nokia Siemens Networks
Excelcomindo raises service quality in a
multi-vendor network
/
Customer challenge
To reduce dropped calls in a popular tourist
area
with challenging topology
To improve service quality
To reduce churn in their customer base
Our solution
Analysis of the Evendor A network
Integration of the Nokia Siemens Network
NetAct Optimizer software with multi-vendor
capabilities into the network infrastructure
Customer benefit
Improved KPIs
Reduced dropped call rate
Reduced OPEX
I would personally
recommend the service
using this efficient and
effective tool to other
operators if they asked
me.
Anton Perwira Putra,
Network Optimization
Manager, Central Area,
Excelcomindo.
Source: Success story
KPI After
optimization
OSS Average DCR 36% relative
improvement
TCH Drive test
DCR
78% relative
improvement
HO Success Rate -
OSS
2.6% absolute
improvement
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14 Nokia Siemens Networks Presentation / Author / 10.2008 Date
Optimizer Customer Experiences
Fine tuned network
5 days project
KPI Before After Gain %
TCH DCR(3i) 0.53 0.44 16.80
TCH DCR RF 0.25 0.21 14.29
DQ5-7 1.09 0.77 29.28
SDCCH DCR 3.32 2.02 39.23
SDCCH DCR RF 0.33 0.26 22.85
HO drop ratio 0.26 0.20 23.49
HO failure 2.61 2.26 13.43
Middle East
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15 Nokia Siemens Networks
Finding
3.9% - Blocked Call rate during trial.
Only 42% of BC are followed by redial. Half of redials fail again.
0.7% of cells (10 worst cells) is responsible for 27% of blocked calls.
Understanding
80% of blocked calls are lost do NOT generate revenue despite users readiness to pay.
Limited effort: 0.7% cells correction (10 worst), leads to important improvement: 27% BC.
Action
Identify worst cells, verify them with worst Drop Call cells and worst data cells.
Correct selected worst cells to capture revenue that users are ready to pay.
1.28% (80%*40% out of 4%) does not generate revenue =>~ 5 mEur yearly loss.
67 (22%)
61 (20%)
Successful Calls
180( 58%)
User behavior after Blocked Call
7639 (96%)
308 (3.9%)
Blocked Calls
7947 (100%)
outgoing call
attempts
Redial success
Redial failure
No attempt
after
blocked call
247 (80%)
61 (20%)
Revenue saved
by second attempt
Lost
Revenue
C-1 Do little to get
much
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16 Nokia Siemens Networks
Finding
5.5% of Dropped Call rate identified during trial.
50% of DC are followed by redial. Half of redials fail again.
0.7% of cells (10 worst cells) is responsible for 32% of dropped calls.
Understanding
54% of dropped calls generate LESS revenue than users are ready to pay.
23% of dropped calls generate additional revenue on connect fee, but against LOST of
trust.
Limited effort: 0.7% cells correction (10 worst), leads to important improvement: 32% BC.
Action
Identify worst cells, verify them with worst Block Call cells and worst data cells.
Correct selected worst cells to capture revenue that users are ready to pay.
135 (27%)
Successful Calls
253( 50%)
User behavior after Dropped Call
8712 (94.5%)
504 (5.5%)
Dropped Calls
9219 (100%)
successful calls
in and out
Redial success
Redial failure
B-party
reaction
assumed
Lost
Revenue
137 (27%)
116 (23%)
No A-party
attempt after
dropped call
B-party
redial success
B-party
redial failure
or no redial
330
(54%)
Additional
Revenue
C-1 Do little to get
much
116 (23%)
116 (23%)
Saved revenue by
B-party redial
116 (23%)
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17 Nokia Siemens Networks
MTS UA MQA trial Executive Summary / August 2009
Quality Perception mapped to network KPIs
RX_Level to improve call duration
Location and quality perceived vs AVG Rx_Level
-110
-90
-70
-50
Indoor Outdoor,
Urban
Outdoor,
Rural
Car Metro Train Other
A
V
G

R
x
_
L
e
v
e
l
Excellent
Good
Fair
Poor
Bad
No Connection
Finding
Quality perception improvement
from Bad to Poor
results in 1 minute longer calls.
Estimated gain: 2.7 m$ yearly
Understanding
Now, what does it mean:
Quality perception improvement
from Bad to Poor?
It depends on location, e.g.:
Metro: gap = 5 dBm (-90 to -85)
Rural: gap = 6 dBm (-87 to -81)
Correlation with RX_Qual must be done
too
Action
Improve RX_Level per location
on cells below threshold
Note: Findings and conclusions are based on limited data
from MTS UA trial. Wider data collection is needed for
statistical verification.
Speech quality vs. average call duration
Quality perceived
per location vs. avg RX_Level
Excellent
Good
Fair
Poor
Bad
No communication
Speech Quality vs average call duration
0
50
100
150
200
250
Excellent Good Fair Poor Bad No Connection
Call based quality (Q3)
A
V
G

c
a
l
l

d
u
r
a
t
i
o
n
0
500
1000
1500
2000
2500
#

c
a
l
l
s
65 sec!
Call quality perception (Q3)
Excellent Good Fair Poor Bad No
Communication
Avg call duration
# of calls
C-2 KPI mapping
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18 Nokia Siemens Networks
MTS UA MQA Trial Report / AWo / 17.07.2009
?
,

2.8%

6.6%

1.3%
,

15.4%

0.2%

0.8%

72.8%

,
,

72.8% of the total calls have been performed in Indoor location by the users. Higher
percentage of Indoor should be represented by Office.
Call Based Q2
Questionnaire
End-User Perception
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19 Nokia Siemens Networks
Customer Benefits. Fast Return On Investment
Reduced OPEX
Automated optimization process
Less resources needed
Increased Revenue
Improved service quality reduced drop call rate
More served traffic and subscribers
Optimized CAPEX
Efficient network capacity utilization
Better planning of network extensions
Results from
17 Optimizer cases
In average 10%
improvement of UL
RXQuality
In average 16%
improvement for Drop
Call Rate
In average 12%
improvement of DL
RXQuality
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20 Nokia Siemens Networks
Project Leader quote:
NSN is a true forerunner in SON which combines various network elements and OSS NetAct
tools into coherent use for SON automation. The customer has shown great enthusiasm
towards this solution foreseeing the big chances to minimize net provisioning costs achieving
an optimized network at the same time.
NSN LTE SON success in Russia
A wide scope of Nokia Siemens Networks LTE SON features were
recently successfully tested by the leading Russian operator.
The tests were carried out in the all 3 key areas of SON automation:
Self-Configuration: Plug and Play and Automated Neighbor
Relations
Self-Healing: Cell Outage Detection and Cell Outage
Triggered Reset
Self-Optimization: ANR Intra-Inter frequency
SON
21 Nokia Siemens Networks
NSN NetAct Optimizer References
Examples of Cases
Excelcomindo, Indonesia:
Improved service quality in a multi-vendor network using NSN
NetAct Optimizer
Shanghai Unicom, China
Improved network quality with NSN NetAct Optimizer
Smart, Philippines
GSM Optimization of Metro Manila area
Elisa, Finland
Extending coverage with cost-efficient WCDMA frequency re-
farming
NetAct Optimizer / September 2010 / EJ
Over 100 Optimizer deliveries since 2004
Sample cases
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22 Nokia Siemens Networks
Thank You!
Questions ?
dmitry.serdega@nsn.com