No"#$ % &0'303 M$r(et")* M$)$*e+e)t Ass"*)+e)t A M$r(s '0 A)s,er $-- ./est"o)s. 1. Define Marketing Management. Discuss the various management philosophies. Explain how the marketing and selling are contrasted and briefly explain the societal marketing concept. 2. Explain the various factors influencing a companys marketing strategy with the help of suitable examples. . !hat is marketing research" Discuss the marketing research process with the help of an example. #riefly explain the different sources of data. $. !hat do you mean by productivity analysis" Differentiate between productivity analysis and profitability analysis. !hat are the different steps in the direct and indirect approaches to marketing budgeting" %. !rite short notes on any three of the following a& 'elative Market (otential b& )ompetitive (arity *nalysis c& #asic Elements of a Marketing +trategy d& (roduct ,ife )ycle e& Market +egmentation M$r(et")* M$)$*e+e)t Ass"*)+e)t B M$r(s '0 A)s,er $-- ./est"o)s. 1. a &!hat do you mean by media scheduling" Explain the procedure for evaluating advertising programes with the help of suitable examples. b& Define sales promotion and discuss the different elements of promotion-mix with the help of suitable examples. 2. Discuss the marketing plan for a consumer product of your choice and briefly explain the marketing planning process. . !rite short notes on. 1 a& (roduct (ositioning b& #randing c& )'M d& /nternet marketing
CASE ST0DY M$r(et Se*+e)t$t"o)1M$)2s F$"r)ess 0he male fairness segment industry is pitched at around 's. 2%1 crore and the industry is growing at a scorching 1%1 percent per year. 0he industry evidently has woken up to the fact that the metro-sexual and has a large appetite for beauty 2the industry expression is 3male grooming3& products4 particularly driven by a desire to look as fair as the fairer +E5. *#) )ompany recently launched 67'88M (,9+6 the first men6s fairness cream and claims that the market feedback is highly positive and encouraging. /t is now planning an extension of 37'88M (,9+3 to products /ike bleaches4 shaving creams4 ,otions etc. :itherto men used fairness cream ;bleach that were available in parlour packs. +ubse<uent research showed that men prefer bleach of their own with its own fragrance and specific skin type formulations4 especially branded ones. 3/est"o)s 2a& +uggest bases for segmentation of market for 7room (lus products. 2b& Discuss the importance of packaging in marketing of the above (roduct range. 2c& +uggest a suitable (romotion-Mix for creating awareness of the above range of products. M$r(et")* M$)$*e+e)t Ass"*)+e)t C M$r(s '0 A)s,er $-- ./est"o)s. T"c( +$r( 456 t7e +ost $88ro8r"$te $)s,er 1. 0he selling concept focuses on - a& (roducts b& )ustomer needs c& Markets d& =one of the above 2. Market means - a& 0he set of actual and potential sellers of a product b& 0he set of actual and potential buyers of a product c& #oth buyers and sellers d& =one of the above 2 . #)7 stands for - a& #oston consumer groups b& #oston credit groups c& #oston consultancy group d& #oth 2a& and 2b& $. Marketing-mix elements are - a& (roduct4 (rice4 (lace and customers b& (roduct4 (rice4 (lace and (romotion c& (roduct4 (rice4 (lace and (hysical Distribution d& #oth 2b& and 2c& %. Diversification means - a& * strategy for company growth by starting up or ac<uiring businesses outside the companys current products and markets. b& * stage for company growth and starting up or ac<uiring other companies and their products c& * unit which deals in many products and services d& #oth 2b& and 2c& >. +#9 stands for - a& +tate #ank of 9ttaranchal b& +trategic #usiness 9nit c& +emi #rand 9nits d& =one of the above ?. Market segmentation is - a& 0he process of classifying customers intro groups4 each with different needs4 characteristics or behaviors. b& 0he process of classifying the markets into groups4 each with same needs and characteristics c& 0he process of making the dealers and distributors happy about the products d& =one of the above @. +trategic control means - a& * critical review of the companys overall production effectiveness b& * critical review of the companys overall financial effectiveness c& * critical review of the companys overall marketing effectiveness d& =one of the above A. )hanges in income is - a& *n economic environment factor b& * political environment factor c& * socio-cultural environment factor d& #oth 2b& and 2c& 11. +tatus is - 3 a& 0he general life-style given by the society b& 0he general esteem given to a role by society c& 0he symbol in the market d& =one of the above 11. 0he first step in strategic planning is - a& Defining the company mission b& Designing the marketing programs c& Designing the #usiness (ortfolio d& =one of the above 12. 0he $)s in the marketing-mix tactical tool kit are - a& )ustomer4 cost4 convenience and curve b& )ustomer4 cost4 convenience and coverage c& )ustomer4 cost4 convenience and communication d& =one of the above 1. (romotion-mix elements are - a& (rice4 advertising4 publicity and sales promotion b& *dvertising4 personal selling4 sales promotion and publicity c) (ersonal selling4 strategy4 advertising and publicity d& #oth 2a& and 2c& 1$. Marketing productivity audit includes - a& (roducts4 price and distribution analysis b) (rofitability analysis and cost-effectiveness analysis c& *dvertising and sales force analysis d& #oth 2a& and 2c& 1%. Demography is - a& 0he study of human population in terms of siBe4 density4 location4 age4 gender4 race4 occupation and other statistics b& 0he study of the marketing plans c& 0he study of all the activities in the organiBation d& =one of the above 1>. * sample is a - a& +egment of the area in the market b& +egment of the population selected to represent the population as a whole c& (art of the data d& #oth 2a& and 2c& 1?. 0he two types of sales forecasts are - a& /ndustry and the market sales forecasts b& /ndustry and the price forecasts c& /ndustry and the company sales forecasts d& =one of the above 4 1@. (C)M stands for - a& (ercentage and value cost margin b& (ercentage-variable contribution margin c& (ercentage-value cost margin d& #oth 2a& and 2c& 1A. /nventory turnover is - a& 7ross margin;price b& +ales;cost c& +ales;average value of inventory d& #oth 2a& and 2b& 21. 0he product is now more widely known and the sales grow rapidly is the stage of- a& /ntroduction stage b& Maturity stage c& 7rowth stage d& Decline stage 21. 0he $ stages in the (,) are - a) 7rowth4 introduction4 maturity and new b& /ntroduction4 growth4 maturity and decline c& /ntroduction4 decline4 new product4 growth d& #oth 2a& and 2c& 22. 0he new product development process starts with - a& +creening b& /dea generation c& (roduct development d& =one of the above 2. 0he process of creating and developing product specifications that optimiBe the function4 value and appearance of a product is - 5 a& (roduct design b& Market design c& /ndustrial design d& =one of the above 2$. +etting a price at or near competitive levels is - a& (enetration pricing b& (arity pricing c& )ompetition pricing d& #oth 2a& and 2c& 2%. /n advertising4 7'( stands for -
a& 7rand rating points b& 7rowth rating points c& 7ross rating points d& =one of the above 2>. /nventory cost is - a& *nnual sales;inventory turnover 5 inventory carrying cost b& 0otal sales;inventory carrying cost c& 0otal cost;annual cost d& #oth 2b& and 2c& 2?. 0he systematic design4 collection4 analysis4 and reporting of data relevant to a specific marketing situation facing an organiBation is - a& Market research b) Marketing research c& (roduct research d& #oth 2a& and 2c& 2@. /n collecting primary data4 the two main research instruments are - a& Mechanical devices and the telephonic conversation b& Duestionnaire and the mechanical device c& Duestionnaire and the telephonic conversation d& =one of the above 2A. CM+ stands for - a& Certical marketing system b& Certical management system c& Calue marketing system d& Certical measuring system 1. * descriptive thought that a person has about something is called a& /dea b& #elief c& Calue d& Description 1. 0he collection of businesses and products that make-up the company is - 6 a& (roduct portfolio b& #usiness portfolio c& Market portfolio d& #oth 2a& and 2c& 2. 0wo or more outlets that are commonly owned and controlled are - a& #usiness stores b& )hain stores c& (roducts d& =one of the above . 0he practice of using the established brand names of two different companies on the same product is - a& #randing b& 'e-branding c& )o-branding d& =one of the above $. 0he set of basic values4 perceptions4 wants and behaviors learned by a member of society from family and other important institutions is known as - a& )ulture b& +ub-culture c& *ttitude d& =one of the above %. 0he total combines customer lifetime values of all of the companys customers is called - a& (roduct e<uity b& )ustomer e<uity c& Market e<uity d& #oth 2a& and 2c& >. )'M stands for - a& )ost recovery management b& )ustomer role in management c& )ustomer relationship management d& =one of the above ?. *dding a standard markup to the cost of the product is - a& Differentiated pricing b& )ost-plus pricing c& )ost only pricing d& =one of the above @. :uman wants that are backed by buying power are called - a& (roducts b& Demands c& Markets d& #oth 2a& and 2c& 7 A. +tocking the product in as many outlets as possible is called - a& Extensive distribution b& /nclusive distribution c& /ntensive distribution d& =one of the above $1. /n marketing4 M/+ stands for - a& Management information system b& Marketing information system c& Market idea system d& MaEor information system 8