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Customer statement / workshop findings Customer statement / workshop findings Customer statement / workshop findings Customer statement / workshop findings
Customer statement: Customer statement: Customer statement: Customer statement:
Workshop findings: Workshop findings: Workshop findings: Workshop findings:
Vehicles with a very low mileage are affected (to about 1,000 km). Vehicles with a very low mileage are affected (to about 1,000 km). Vehicles with a very low mileage are affected (to about 1,000 km). Vehicles with a very low mileage are affected (to about 1,000 km).
Technical background Technical background Technical background Technical background
Deviation of the injector adaptation values in the engine control unit.
Production change Production change Production change Production change

Measure Measure Measure Measure

Perform a minimal quantity adaptation for injectors Perform a minimal quantity adaptation for injectors Perform a minimal quantity adaptation for injectors Perform a minimal quantity adaptation for injectors
Perform a minimal quantity adaptation for the injectors with the guided fault finding as follows:
The following requirements must be met: The following requirements must be met: The following requirements must be met: The following requirements must be met:
VAS VAS VAS VAS- -- -PC (19.20 PC (19.20 PC (19.20 PC (19.20 19.22) : 19.22) : 19.22) : 19.22) : Start the guided fault finding
Technical product information Technical product information Technical product information Technical product information Transaction No.: 2033228/3 2033228/3 2033228/3 2033228/3
Engine: loud combustion noises (mileage under 1,000 km) when accelerating lightly
(1800 to 2500 rpm)
Release date:15-Sep-2013
Loud noises (tapping) from the engine / front of the vehicle when accelerating lightly between 1800 to 2500
rpm.
The customer statement can reproduced.
VAS VAS VAS VAS- -- -PC: PC: PC: PC: The Volkswagen brand CD from version 19.20.00 and the basic CD version 19.00 or higher must
be installed.
Offboard diagnostic information system service: Offboard diagnostic information system service: Offboard diagnostic information system service: Offboard diagnostic information system service: The Offboard Diagnostic Information System service Patch-
version (product version) 1.1.5 and the Baseline-version (diagnosis data didb_guided fault finding-v)
1.1920.xxxx or higher must be installed.
Go to --> complaint report
--> Technical product information
--> drive
--> function
--> TPI 2032120
--> with
VAS VAS VAS VAS- -- -PC (from 19.23) : PC (from 19.23) : PC (from 19.23) : PC (from 19.23) :
ODIS: ODIS: ODIS: ODIS: Perform start the following function test with the guided fault finding:
Warranty accounting instructions Warranty accounting instructions Warranty accounting instructions Warranty accounting instructions
Service number/damage code/manufacturer:
2360 / 0202 / ...
Accounting with APOS: Accounting with APOS: Accounting with APOS: Accounting with APOS:
--> accept button clutch mechanism clutch mechanism clutch mechanism clutch mechanism
Perform start the following function test with the guided fault finding:
Function/component selection
Drive
Engine CAY..
01 - self-diagnosis systems
01 - diesel direct injection and glow plug system Simos
01 - Technical product information
J623 - Technical product information No 2032120
Function/component selection
Drive
Engine CAY..
01 - self-diagnosis systems
01 - diesel direct injection and glow plug system Simos
01 - Technical product information
J623 - Technical product information No 2032120
The labour times are correct at the time of publication. The time units (TU) may differ slightly, if the repair The labour times are correct at the time of publication. The time units (TU) may differ slightly, if the repair The labour times are correct at the time of publication. The time units (TU) may differ slightly, if the repair The labour times are correct at the time of publication. The time units (TU) may differ slightly, if the repair
catalogue has been updated. The information in the repair operations catalogue applies, except for the open catalogue has been updated. The information in the repair operations catalogue applies, except for the open catalogue has been updated. The information in the repair operations catalogue applies, except for the open catalogue has been updated. The information in the repair operations catalogue applies, except for the open
time items (... 99). time items (... 99). time items (... 99). time items (... 99).
A replacement of the injectors is not permitted A replacement of the injectors is not permitted A replacement of the injectors is not permitted A replacement of the injectors is not permitted a groundless replacement will be redebited. a groundless replacement will be redebited. a groundless replacement will be redebited. a groundless replacement will be redebited.
Repair operation number Repair operation number Repair operation number Repair operation number Designation Designation Designation Designation Time units (TU) Time units (TU) Time units (TU) Time units (TU)
Models: Caddy GP Models: Caddy GP Models: Caddy GP Models: Caddy GP
Main operation 01 50 00 00 GFF/guided functions *
Accounting with APOS/2: Accounting with APOS/2: Accounting with APOS/2: Accounting with APOS/2:
Associated operation 27 06 89 50 Charge battery 10 TU
The repair operations include all the work of this TPI. The repair operations include all the work of this TPI. The repair operations include all the work of this TPI. The repair operations include all the work of this TPI.
Model Illustration Position Designation Activity Time units
2C* STA-02 1 Guided fault
finding
00 *according to
instructions
2C* STA-02 4 Charge
battery
98 10
The repair operations include all the work of this TPI. The repair operations include all the work of this TPI. The repair operations include all the work of this TPI. The repair operations include all the work of this TPI.